Public Storage Self-Storage Units at 405 S Hillside St, Wichita, KS

Renting a storage unit from this location is an amazingly easy process. The property manager, Roxie, is so pleasant and does a great job of explaining everything you'd ever need to know leaving you confident that you chose the perfect place to store your belongings. She goes above and beyond. She must hold the award for being the "Best Public Storage Employee Ever".

Roxy said she would do all these things and didn't do it, she can't remember to do anything because she constantly talks and yaps about random things that have nothing to do with what you came for... Every time I got to the office DURING business hours she's not there, doors lock locked and closed she won't answer the phone either..One week late paying and they cut your FN lock MY LOCK I BOUGHT FROM WALMART!!!! and riffle through your stuff?! you can not cut a lock I paid for!!!! CORPORATE HAS BEEN CALLED That's not how you "over lock" some one!!! I work in storage company too... Just dingy and off task... AWFUL place don't rent here!!! BEGS FOR REVIEWS just ridiculous... And stop telling every customer about the personal business of your manager and upper management and how they fired people and your mad about it and it's for a dumb reason like forgetting to clock out for lunch and you hate them for doing that to your old coworkers friends... How about Focus on the rentals and not gossip with customers about your company drama

Absolutely the worst storage unit in town. Do not rent from Public Storage.

Rented a while ago and everything went well , renting now & our storage door was fully opened and so was the one next door. You could see that it had been broken into , the handle was bent and the door was damaged as well! And I’ve noticed they have no cameras! Smh and they never answer !

Roxy is very good to work with and a pleasure help with our needs.

Roxy was amazing! We appreciate all of her help.

Roxy was very helpful....she's the best

Roxy is a rockstar WE LOVE HER!!! THANK YOU SO MUCH FOR GOING ABOVE AND BEYOND!!! YOU ARE AWESOME WE APPRECIATE YOU ❤️

Roxy has been the best. I am currently moving to a temporary place so having to store most of my stuff. And unit size keeps having to change as do other parameters. And she's been awesome helping me switch and helping when she can. I haven't had any issues with public storage itself so my review is specifically for the personal who work there.

Great customer service and the process was quick and easy

Jenna is Wonderful! She’s on top of everything, has excellent advice & experience! Thank you!

Staff was helpful and super friendly!!

Roxy has great customer service.

If you value your belongings, DO NOT STORE IT HERE. They "accidentally" vacated my unit. Online representatives were no help, no response from the "propery manager" and i don't even live in Kansas at the moment, leaving me in a bind due to thei incompetence

Clean and friendly environment and very helpful!

Inquired about units. Roxy was very informative, and answered all of my questions. Nice place.

I was having trouble with the online system so I want into the office. Roxy was outstanding! Wasn’t even sure if the office would be open on Sunday, but she couldn’t have been more helpful! I was contemplating other facilities but no need now! Thank you Roxy!

Xima and Roxy at Hillside location are just a delight. Smiling faces make any day brighter. Thanks ladies!

Roxy has been great to work with.

I have never used a storage facility before .the staff at hillside helped me through the price and processing the paper work and filled me in on what to expect. I would recommend this place to anybody. Thanks Jerome.

Loved my experience here! Roxy and Xima are awesome and made my check in so smooth and effortless. Great Customer service !

Love Roxy! Always helpful, friendly good on-site manager.

I just have to say it’s always a pleasure to go in and deal with, “ROXY”!!!! and “XIMA”!!!!!!!

Roxy is amazing and so easy to work with! Very helpful. Public storage was a good experience we only had to move on because we needed more space.

Roxy is amazing to work with! Very professional and caring.

Secure storage was bought out by a bigger company and now I am not happy. I can’t get a hold of anyone there like I was able to before. their system has gone to mostly automated, to where they want you to use the app and not actually talk to you.

Roxanne Graham was very knowledgeable, and made the experience extremely easy. Very pleasant personality. Felt she was trustworthy. I would refer others here soley doe to Roxanne

Answered all of my questions and was super friendly and made moving in on short notice a breeze!

Just signed up for a storage space. Roxy was great about explaining all the ins & outs. She made the process easy and understandable.

Great

Staff was very welcoming and easy to work with. The facility was always clean, and all equipment worked properly. Never had any issues accessing the property. Great location.

Nice, clean storage facility.

expensive and they raised the price without notice

Very friendly customer service. Highly recommend. Very secure units.

Only security unit I've used and will continue to use. Very professional but laid back and very friendly!