Public Storage Self-Storage Units at 45-1021 Kam Hwy, Kaneohe, HI

Super efficient, Representative was awesome and the facility is clean and convenient.

Keanu and the staff are always so helpful. I had the pleasure of seeing Leinaala today. She is always so courteous, caring and encouraging. I love it here...I must say that eventually when don't need the services I will be sad to leave them. Awesome group of wonderful people. So far I worked with Keanu and made payments and had questions s answered by Jeremy and Leinaala. Keep up your awesomeness all. God bless all of you and Thank you for being so good to me ❤️🥰🙏

Manager on site very friendly

Had a wonderful experience getting storage space

This is a large company with a small business feel in its office. Leinaala was so helpful and kind she was able to take great care of me and answered all my questions! I would for sure recommend this facility to anyone for their storage needs!

Super helpful employee/manager. He made the process easy and seamless. Clean facility and good illumination although I’d hoped there was some light in the unit itself as it’s dark inside.

Big company that feels small with excellent office staff. Leinaala made our experience smooth. Nice, clean storage facility.

Keanu was helpful, stayed after hour to ensure I got a rental space. Gave me the tour, all the info. Expertise on point. Thank you!

We are so happy with our unit here at Public storage! George is always so helpful and friendly!

Mr. Keanu was awesome. I walked in with a vague idea of what i needed then i walked out very satisfied with the storage unit i got all because of Mr.Keanu’s world class customer service he provided.

Very friendly service! Jeremy was knowledgeable and prompt. Definitely recommend public storage Kaneohe

Jeremy was very helpful. We made the appointment, got to see the unit, and purchased the rental within 15 minutes. Our space is very convenient and just the right size. Mahalo! We will continue to do business here.

Thank you to Jeremy for providing me with a unit I needed last minute and for answering all of my questions and breaking things down so I understood. He was so friendly and professional and the unit was very clean and secure!

Jeremy made the process so easy and fast! Thank you public storage !

Leina was an immense help getting me situated on my new storage, she was a sweetheart!!!

Leina awesome. Help me with lowering my cost for another unit. She is the 👌 BEST

I would like to say thank you to Leina she helped my mom with getting us a storage we could afford. Thank you so much🙂

So far, my experience with Public Storage Kaneohe location has been satisfactory. When I came in to rent a unit, Jeremy was the employee working and he was very helpful, knowledgeable and patient. I came in close to closing time and he continued to provide great customer service! The only issue I’ve come across so far is the availability of carts. I went three days in a row and two of those days, the carts were being used. Other than that, my experience has been good!

Rented for 90 days. Great experience! Awesome onsite customer service!! Highly recommended for your storage needs.

Mahalo to Keanu! He was friendly, knowledgeable, and efficient. I was very satisfied with my transaction.

Not a big fan of the facility , but the property manager seems to do a good job. But ! My storage unit has been leaking water for who knows how long. It ruined all my furniture. !! I WOULD NOT BUY THEIR INSURANCE!! it has been the biggest headache trying to deal with their third party insurance for the reimbursement of all my furniture.

Mahalo Keanu for such great service. Very happy with your assistance in finding the right unit.

Went direct from a lousy experience at UHaul on Haiku to a great experience at Public Storage. The UHaul here is a dump with bad, and I mean terrible, customer service. Public is well maintained and service is professional and helpful.

Storage it so expensive, prices always go up & down, depends on how many units are available. Businesses really need to start helpg costs for the local people, so expensive, like payg rent😰 Aloha🌺

Wanna give an AWESOME SHOUTOUT to KEANU for an AMAZING PROPERTY well KEPT. MAHALO

Great customer service from Keanu. He helped made the process simple.

Don't store here unless you don't care about what you are storing...Staff really didn't care if tampering is not evident. I had most of my tools stored there and they weren't very helpful...Found out later roll up door for the units aren't to spec. They aren't installed tight enough between the rails or the sliding latch for the lock is not sufficient. Slide the roll up door to the opposite side of the latch and pull up and the door will roll up with out needing to unlock the lock...

Keanu was very patient and answered all my questions.

Jeremy was friendly and thorough. A+ Public Storage representative. Awesome customer service.

Keanu was helpfull and showed great costumer service and helped me a lot give this man a raise

DO NOT RENT HERE, I have only been using this public storage for 4 months and already had items stolen from the inside. There are no cameras watching the individual lockers only cameras outside on the cars. Some of the items stolen were sentimental and we know there is no chance of getting them back. If you do decide to store here ensure you store things you do not care about.

Helpful staff & good location

Aloha, Just got out of the office at the Public Storage in Kaneohe. Once again I must say the staff at the office was very welcoming. Ariel is her name. She was very informative about the units and was able to show me one which I ended up renting. I have been a renter with Kaneohe PS since for ever, I truly like this facility, I find it to be very safe and clean. I've had no problems with the management with all the years I've rented. I recommend this location for anyone's need to rent storage.

Great staff

A worker named Ariel helped me, always had a positive attitude and answered all my questions I had. She really knew what she was doing thank full she was there to help me

Convenient, plenty of parking and secure. Keanu adds the touch of home!

A big Mahalo to Keanu, thanks for making this process smooth and easy.

I'm so glad I chose Public Storage when I needed to move out of my apartment and off-island temporarily. I live on the windward side so this was one of the most convenient options for me, and it also worked out to be among the most affordable. All the staff were super friendly and professional, especially during Covid, and I never worried once about my items while I was away. Keanu was especially helpful when I had to call in and change my plans from overseas. I do wish they were a little more transparent about changes in rates - I didn't expect the unit to become more expensive after 6 months, but that was probably in the fine print. By then I had left the country so there wasn't much I could do about it! Still, when I got back, everything was in great shape and move out was quick and easy. Highly recommend this place, especially if you're windward Oahu.

Keanu was great and very helpful! Keep up the great work 🤙🤙

I am very happy with where my unit is and the service I received was excellent and efficient! Will recommend this to my friends! Thank you!

Friendly staff!

Great service from Keanu

Had a great experience with this location. Florida was very helpful during my visit .

The staff is great. And the location is great. Clean facility and the manager Sam is cool.

Sam has gone above and beyond to accommodate us. We showed up about 2 hours before closing and she assisted us calmly and quickly. She even offered to stay a little past closing so we could unload our final load (there were some gate issues and it required access only during business hours). She was exceptional and didn’t complain about staying late to help us. Excellent customer service, amazing human being. Thank you, Sam!

Sam was wonderful she helped me with my storage needs, if you need help call Sam.

I like the worker and fast help

Sam she takes care of all your questions, concerns and she even calls you to lyk your rent is due incase life gets too crazy! Mahalo Sam for being so helpful during this timelife change of mine and being so patient with me! I am a very happy customer and I love my storage space!! Aloha!

Sam is great, she explained everything after my transfer.She is very helpful.She deserves to be the property manager.Mahalo!

Steven was very informative and answered all our questions very well

Do they have spots to store boats?

Sam and Steve were great! My wife asked to take a look at the unit and was given a nice tour! Excellent service for walk ins.

I called their reservation line and got the most wonderful young lady who helped me with my reservations... then... of my gosh.. then I met the on site person Sam... you all need to meet Sam... What a dynamite... Talk about a great customer service, Smart, talented, great selling, patient and then she followed up without me having to ask twice. If you don't rent from them... You will regret it.

Sam is amazing. She is great with customer service and helps customers understand everything. During my time at this establishment I noticed her with a few other customers and never once did her customer service away in any direction. Top notch associate.

Sam was very helpful!!!!!!

Thank you Sam!!!!! You are the definition of hard work and integrity! Long story short, I double booked some how, and was not made aware of it, even when I inquired with the previous public storage associate about a double booking, he simply said I was not! Sam here is the one that caught the mistake! Thankfully, These are dire times for all of us and every dime penny cent counts. so thank you Sam for helping me put in my dispute and getting my money returned! You are amazing! God bless ! And give associate Sam a raise!🤙🏽👏🏼Aloha

Great service by Remy. We got our storage unit fast. Excellent social distancing practices for COVID-19 pandemic.

Fern and staff are very helpful. I’m glad I chose Kaneohe Public Storage.

I don't have a storage unit here, the company I work for does. Easy to get to and the times that I've come it hasn't been very busy.

Great service. Very friendly staff!!

This Public Storage is very conveniently located in the middle of Kaneohe right on Kamehameha Hwy. And renting a space is very easy, starting off online to see what is available then entering all of your information. It was probably less than 10 minutes before I got a call from Remy who was working in the office at the time. She set up an appointment for me so I could go right in and finalize the rental. She also walked me over to see the space and had helpful tips about storage, including putting something in the space to keep the dampness down (a must in Kaneohe!). I highly recommend this Public Storage location if you live on the Windward side, and ask for Remy - you'll get A+ service.

We called right when the facility opened one day and was able to set an appointment for half an hour later. We were showed the unit we were wanting and it took less than 10 minutes to sign up. Within the hour we were moving our things to the unit. Remy was AWESOME in helping us that day! Fern was also AWESOME when I returned a few days later to sign up for their insurance coverage since State Farm does not offer insurance for individual storage facilities. I wish our unit was on a second floor and it was temperature controlled, but other than that, we are happy with our unit.

Great customer service

Very friendly and helpful staff

Auctioned my storage unit with personal information acknowledged by personnel.. Front desk employee informed me the storage unit has just been auctioned and my final bill was over 600$.. Public storage has always been really a convenient storage place for me, for many years.. Until this happened.. The manager and other staff (Public storage is Nationwide) should have used a process better equipped for the circumstances, never let all or just any employee auction units without approval from someone who is qualified for such decisions.. need for improvement.. Thanks to Kaneohe Public Storage I've had many incredibly inconvenient happenings to say the least, I would recommend other cities like Pearl City, ect.. I had a previous unit at this location and was even reimbursed with the deposit bc I paid cash.. Never allow personal emotions cloud judgement of something that is extremely unprofessional and needs improvement. People will say what they think you would like to hear no matter the person or profession. Place rules and regulations in which any other option for dealing with personal or private belongings are out of reach for every day employees.. Thank you anyway.. Again, all other experiences with Public Storage have been great.. I have been exchanging with this biz for 8 yrs or more.. This was a completely different experience in which I am disappointed for sure..

Excellent customer service! Remy was friendly and helpful — made reserving a storage unit quick and easy.

Always amazing service!! The on-site manager Fern is always very helpful, knowledgeable, and a pleasure to do business with. As long as I have my storage locker I will keep it at this location. Great place. Much Aloha..

Fern is an asset always helping making it an amazing experience mahalo 👍👍👍

The Public Storage ohana really know what they're doing. Huge help on getting what I need at a great price. Fern was extremely helpful and made upgrading storage sizes super easy. Would highly recommend! 🤙🤙🤙

The best customer service on the island! If you need storage space, check out Fern at Kaneohe Public Storage! Mahalo!

Fern was amazing! I had storage there for just over a year and she made the process very easy for me and answered any and all of my questions! I Definitely recommend this Public Storage. Ask for Fern!

Thank you Fern for all that you done done for me, with accommodations in getting me the perfect size storage for all my needs. You were very helpful and professional in your field of expertise. I would definitely use the Kaneohe Public Storage in the future. Thank you.

We have been a renter with Public storage for years and in all the time of renting the facilities is always kept clean and well maintained. If issues arise they’re resolved immediately. The manager Fern is top notch. She makes you feel like family and brings a friendly warm environment to the company and because of her leadership, the entire team is just like her. You can tell that customer service is a value of theirs. Thank you!!

Very friendly and helpful. They talked me through the process and were very patient.

This place was very helpful to me and getting moved into a new house

Good customer service

Great friendly people always looking to help. Thank you for everything Fern.Aloha!!

Fern was very helpful. Family oriented. Great customer service

Quick and easy with everything you need to get set up. Debbie and Fern were very friendly and helpful. ❤

Staff is great and happy with storage experience

Fern is an amazing human being. I’ve never received greater service in my life, her helpfulness and selfless attitude goes above and beyond. Just moved onto the island and if there are more people here like fern than I know I’ve found my home.

They've treated me well and have great spaces. I've never had any issues with loss of belongings and staff have always been a great help

Good customer service 10/10

Wonderful experience getting my storage in short notice

This is in such a dirty dangerous area. There were homeless people beyond the gate.

You know I always heard horror horror stories about public storage and to be honest with you maybe some of the stores are bad like how I've heard and however this one is not the lady manager there is everything for this particular location she's amazing she is super friendly and nice she's never in a bad mood or at least she doesn't show it to customers she's always willing to help she goes above and beyond she definitely needs a raise and proper recognition if it wasn't for her I wouldn't be storing with Public Storage

Fern was incredibly helpful, i stay coming from off Island and she not only helped with getting my storage setup but was helpful in letting me know the area. I highly recommend kaneohe publi storage. Mahalo a aloha

Super friendly, great customer service, always try’s to find you the best rate, lots of space in the storage.we love it here..and it’s close to home..

The staff here are so helpful and pleasant!! We are thankful to have Fern and staff extending their Aloha spirit...Mahalo!!

Wonderful service. Staff creates a great atmosphere. Thank you, Fern.

I would definitely like to write this review because of the experience I have had here at Kaneohe public storage, the aunty Fern is awesome she really helped me out in picking the perfect unit at a great deal. She asked what unit I’m interested in and was very patient with me because I was picky on where I wanted my unit. Overall I’m definitely sticking to this unit for a long term because the trust I have and support I have from public storage Kaneohe is awesome and no where else beats it. Thank you so much anunty Fern your the best!!!!

I’ve been with public storage for about a year now and Fern has been amazing. Anyone looking for a storage unit and also an incredible staff who cares I recommend public storage Kaneohe

The customer service is good but their non pro rate policy and mediocre facilities are a compromise for the price. I suggest going to extra space storage where their facilities and policies make their good customer service seem more like a genuine enhancement and less like a compensation for poor accomodations and payment structures.

Awesome awesome!! Thanks for Fern!

Fern was very nice and helpful.

Ron was super helpful finding a storage unit that would best fit what i was looking for. She was fast and straight to the point.

I have so enjoyed the service given by the staff in kaneohe...especially FERN! Clean facility, convenient hours. MAHALO!

Friendly manager (Ron) and very helpful with respectful

It is very easy to get into with very good security and lighting. The location is conveniently close to where we live and work so accessibility is good. The people there are always friendly and helpful. We've been using them for over6 years now.

Nice friendly service. Thanks!!!✌️😎🤙

Excellent customer service, felt confident in the decision picking this place.

Ro was very helpful and timely in getting us set up and on our way. This location is perfect for our needs and the price was great.

Simple and easy

Staff is super friendly and helpful! Units are nice and well taken care of!

Staff was very efficient friendly and accommodating

Great employees. Very helpful and honest

Wonderful experience with this facility! The workers were always extremely friendly and willing to help out in every sort of situation. They went above and beyond and made the whole process a breeze!

Storage works for us, happy with accommodations. Like the staff that work here. Clean storage.

AWESOME EXPERIENCE OVERALL! Big mahalo's to Debbie. She was amazing!!! From day 1 she was super helpful, knowledgeable, and quick to get me into my unit. I needed a short term lease and got a great deal on my space. The storage location in easy to get to, safe and secure, and very clean. Hands down the best place to rent a unit in Kaneohe! Thanks again Debbie!

Great place, bought a set of boxes here as well as a couple separate boxes. Great deals and Debbie at the front desk was great and helpful!

Great customer service. Very accommodating with great prices

Excellent service. I was able to walk in and get a unit within 20 minutes. Debbie was amazing help with showing me the unit and seeing what size I would need

Best place to store your things.

Debbie was very helpful and the process was quick and smooth. Thanks for being so accommodating!

AWESOME PLACE TO STORE BELONGINGS. GREAT CUSTOMER SERVICE FEOM THE AWESOME STAFF! COME ON DOWN.

This facility is amazing! Debbie and Fern were fantastic and very helpful!

been working with Fern for years, very pleasant and helpful.

Clean and Secured facility in the majestic location of Kaneohe. Staff is like Family.

Debbie & Fern are extremely helpful. Great customer service.

I am new to storage but I had a great experience with Public Storage in Kaneohe. Debbie was super helpful with signing me up and getting me acclimated to the space. Thanks!

Our experience here us outstanding. Fern from the office is a JOY!!! Awesome service.

Debbie was super helpful today. She answered all my questions and helped me find the exact great space for my needs. The business seems very well run and organized so I was happy with my choice. Debbie was polite, professional, kind and patient.

Very convenient and friendly staff!

Ms debbie rented the storage out for me.. it was spacious and clean and very safe... I would recommend to anyone who needs storage short or long term. Just ho to Ms debbie or Ms fern and you will be well taken care of.

Measure your units before you sign up. Their 5X10X5 is 9HX8.5L5.3W. They said our dimensions are approximate. What the hell does that even mean. No reduction in rent either. Just saying

Awesome service! friendly staff from the start till we were done needing a storage space. I’ll defiantly use them again made my move super ezy to Handel. Thank you

Debbie did a fantastic job of getting us set up quickly and with the best deal possible! Nice, accessible location and clean, secure units. Very happy customer!

Great service! Very accommodating! Really helped to make our long-term planning easy!

Great service. Had moving equipment available on site. A little pricey but overall a very smooth experience.

Friendly & helpful staff, Well kept facility, lots of storage space, reasonable prices

Was in a bind, went to Kaneohe Public Storage and Ferna was AWESOME! I booked two spaces online and Ferna called immediately afterwards to go over procedures. When I arrived the next day, she offered a larger space that only cost $1.00 for the first month. I thought it wasn’t true and I would have to pay big bucks BUT it was as Ferna stated. Storing our things there until we were moved in to our new residence was such a blessing! MAHALO FERNA!!!

Yesterday was the last day having a storage here. Fern & Steve were very helpful and made having a storage here very convenient.

Great costumer service I've been with them for 3 years they are amazing with competitive prices.

Debbie is Awesome!!! Excellent customer service...she made what was a very stressful homecoming switch up to much clearer and rainbow filled aloha skies...mahalo nui loa; >

storage staff is friendly and Fern is the best

Awesome Experience

They suck

Completed cleaning out auction locker in Kaneohe today. Notified Fern of completing clean-up of storage. Everything went smoothly, except for the heavy rain. Communications with Fern was excellent.

Very good people and always helpful

FERN...COMING IN TOMORROW. PAID UP FOR DECEMBER? SEND ME TEXT

Fern was so amazing...she was very helpful and quick. Her customer service was outstanding....she deserves a raise😁 mahalo Fern!!!!

Are all the storage units climate controlled?

It's hot in the middle of the day

Fern is so awesome!!! She is always so friendly and helpful. She also has an amazing memory. The location is always clean, and accessible during business .

I had such a great experience here. Fern was extremely helpful

After the umpteenth time of using Public Storage, I stiil love the service and convenience. This place is the best.

Fern and the staff are awesome. We use public storage in Kaneohe twice and Pearl city (Jon). They were a great help when we were on and off the island. If you need a place to put your household goods Public Storage is the best!

Storage experience is good. Fern has excellent customer service.

Just decided to rent this storage. Debbie was my helper. She was very kind and helpful with finding me a locker. she had awesome customer service and was patient with me as we searched for the locker that suited my needs. Thank you Debbie.

Fern, debbie, are great professional when it come to customer care

Debbie was extremely nice and helpful and found an great labor day deal!

Reasonable pricing but will threaten to ruin your credit if theyre not happy about something. Also they may lock you in the facility if you dont pay.

Excellent service! Definitely will refer Public Storage Kaneohe to people we know who needs storage. Mahalo!

Awesome customer service! Fern is the best! I have used them for years and highly recommend this facility.

Fern is the best, great customer service, and very knowledgeable.

Awesome service! Thank you Debra for making everything smooth and easy 🤙

Great service super nice

I went to the 2 other storage sites in Kaneohe. Was getting ready to sign a contract and decided on a whim to take a look at Public Storage in Kaneohe. There was a winter special and I got a 10' x 10' x 10' storage unit for $ 50 cheaper. The interior of the storage facility was clean, well maintained and lighting was excellent. Feir was very friendly, helpful and knowledgable about the facilities and procedures. I am glad I paid attention to my intituition. Most painless business transaction ever. Only problem is the carts are locked up at 6:00om so you have to carry everything by hand to your storage locker.

Do yourself a favor and buy a lock from City mill BEFORE arriving. These guys charge a premium for their locks and you have to have one before they'll give you your unit.

When looking for a storage unit between Kailua and Kaneohe, found that Kaneohe Public Storage is conveniently located (right off Kam Hwy). They had a selection of units to choose from and with the assistance of their staff we were able to find a right fit for our needs. The place is tidy and staff is very friendly.

Fern is the greatest

debbie was very helpful and got everything done in a timely manner

Debbi is awesome!

Wonderful workers Fern K. Debbie great people and great atmosphere!

Debbie & Fern are the best! Fit me in at a time I needed and today I came in to upgrade the process is smooth and they are so customer service based! My unit I have was clean when I moved in and my new unit was ready when I arrive! Prices are better than you can find!

The most friendly customer service and super easy move in/out process I’ve ever had! I had a great experience there! I definitely Recommend this place if you plan on having a storage unit!

Fern has excellent customer skills n easy to work with. Had no problems at all. Recommend

Debbie is very helpful and curious thanks

Awesome Service and clean location!

Great customer service & help w/ anything I needed.

Perfect location & great prices. Fern has helped us the start & continues to give us exceptional service

Very helpful Fern and Debbie

Debbie had helped me with a lot on picking a unit, showed me different units and showed different rates and helped me set up everything I needed. She was very helpful and new what she was talking about. Wish I could put more stars because of her service.

Fern is awesome, great customer service!

The staff at this establishment was very helpful. Thank you Fern

Ro and Steve were amazing and a great help. I highly recommend this storage facility.

Debbie is amazing property number 20484

No issues with the unit. Reasonable hours for the office as well as helpful staff when requires. Hours for access to premises were also reasonable and never had any issues with accessing unit weekdays or weekends. Overall would recommend this facility to others.

Excellent customer service - Front desk is so helpful! Would definitely recommend.

Fern and Shannon were very helpful and professional. Transaction was very smooth and fast. Highly recommended.

Great service, friendly staff, easy access. Recommend To anyone

Very nice and convenient thanks too Fern !

She's really good, does her job well!

Where can I find cheap storage for my car short term until I sell it on windward side of oahu

Recommended 100% They were very friendly as well as as open minded about storing your items. They were very kind. Please come and try them out. They have all different storage sizes that will fit your needs.

Professional, efficient, and friendly. Great service...would use them again anytime.

Great customer service!

Awesome personnel

I have been renting a storage at Kaneohe Public Storage for 9 years and it's always clean and well maintained. This location has the best staff members, they are all very helpful, cheerful and friendly. Thank you Fern, Debbie, Ron and Steve for doing a great job. I will continue to rent at Kaneohe Public Storage. I recommend renting here.

Ive had my storage here nearly 2 yrs and Fern and her office crew have always been very helpful and assisted me when I moved 2 times to different size storage units. Their gate hours are convenient and stay open later than most.

Very friendly and helpful!

Great service!!

Very professional and helpful staff , prices for the storages are good . Got what I needed from them

So very cheerful employees; made my moving experience a joy; and nice thing: they were open at hours they posted, unlike their "competition".

I just got a public storage about two weeks ago I was very impressed with the customer service, as they were very helpful with what I needed as they went above and beyond with what I needed. Fern was the employee that helped me as I got the storage size that I needed and all of the employees are still helping me with the extras that I need thank you again Fern, and everyone at public storage in kaneohe.

Awesome service. Always helpful and wanting to help customers get the best value. Facility is clean and safe. Fern and Debbie are 5 star!! Would always return and recommend to family and friends. Mahalo ladies🤙

Great place. Really reasonable prices.

The staff at this place is the bestest of the bestest. I've been with Kaneohe, Public Storage and they are friendly, kind and helpful. Fern, Debbie you guys ROCK !!

Great experience. Debbie is super friendly and helpful. Would use again and recommend to anyone!!

Excellent customer service, always courteous and ready to help. Also military friendly. They were quick to resolve my billing questions. My unit was clean and had zero pest issues over the 5+ months I had my belongings in there.

Debbie is soooo helpful. .place is great. All the stars I can..!

Happy People great service friendly smiles family oriented

Excellent customer service! Quick to help out and always personable!

Love it here

Easy people to work with!

Debbie is so helpful. I am so pleased with the location and the friendly service. Highly recommended.

My experience at Kaneohe Public Storage has been OUTSTANDING!!! Fern has always been so kind and very helpful. Thanks for making it a smooth transition! Mahalo Nui Loa, Mateo Ramirez

The kaneohe branch the two lady's over there is good and awesome and I feel very safe over there too.

I have used Publicly Storages in Kaneohe several times. Customer service is excellent and the employees are professional, friendly and accommodating to your every need. Also the office and storage hours of opetation

Best storage on the island recommend every from JF MOVING SERVICES :-)

Public Storage is a terrific place to store your valuable and important items, also see Fern and Debbie their are always willing to help you with a friendly smile, they are the best. So check them out.

Mahaloz plenty Fern & Debbie!!!! Great service ! They made it so easy and fast to get my storage, answered everything and gave me pointers on what to get my box was perfect fit. Love the personality in there, i love going to places where they actully show that they like doing what they do! :) not like some people who shows how much they hate their job! If i ever need storage again i know where to go! Thank you again Fern & Debbie!!!

Amazing service provided everything I needed from insurance and packing equipment to conversations about wall phones highly recommend it!!!! Mahalo Fern for all your help!!!

Debbie and Fern have always been so helpful. Every time I come in, they always have a smile and time to help me with any of my concerns. I highly recommend Public Storage to anyone looking for storage solutions

Mahalo to Steven for all his help. It was my first time looking into getting storage for my stuff. Steven was very patient and helped me get thru the entire process. I was considering other storage options but heard many good things about these guys. I am very happy with the service and would recommend them to others interested in storage. Mahalo nui

Storage was good staff was very helpful

This was really good and they helped me out even though i needed an extra day they were super flexible! I am gonna do this for the rest of my college !

Best customer service ever! I am new to the storage world and needed the extra patience in explaining the details. Fern & Debbie took the time to give me a tour and didn't let me leave until they were sure that I understood all details. Thanks for all the patience and I will more than likely refer you to the whole Kaneohe town 👍🏻

AWESOME SERVICE !!! Fern & Debra gave unbelievable fast and efficeient service, wonderful personalities will definitely recommend this location. Call them if you need storage !!!!!

Anne was very funy and super positive person who make all situation and boring paperwork much easier...thanks again

Long term great staff Fern and Debra here 4 ever.

Debbie was Amazing and very helpful! Very helpful! Great worker!

They got jokes at 5pm. Aur'yte

Outstanding service, very friendly, and extremely helpful. Great selection of unit sizes and the rates aren't too bad. Easy MTO navigate and couldn't be happier with my storage selection. Fern and Debbie are nice, polite, and so very helpful. Oh and Debbie has a great sense of humor ☺. I highly recommend this storage facility as your first choice.

The renting process was easy and seamless. Staff is very helpful and with good customer service. Very pleased with renting here!

Happy with service there friendly

Ive been to storage places and yours tops the list. Pleasant people like sean ,maggie and fern have my experience pleasant.

Fern and Debbie are amazing!! I used my unit for 2 months and they are the sweetest it was cheap and there was an online deal so if you need storage go there and talk to them

Great friendly service. A little pricey but worth the extra money for the security and hassle free way of business. Would recommend to anyone looking for easy fast storage lease.

Dbbie was great! So easy

Great service. Debbie was a great help. Go to her for your storage needs.

It was very close to home and the customer service was excellent i was very pleasant

Debra and. Fren were very helpful and informative from beginning of transaction to the end. All info clear concise . Would reccomend public space.

Debra took care of me wow great place

Family owned and been around for years. Very friendly staff and better rates than the large chains nearby.

Fern and Debbie are amazing! Very helpful every step of the way. Remembered me every time I come in even if it has been months on end. The major issue I have had was the inflation on price every year. Went up at least $100... But the units are clean and climate controlled. Would say you get what you pay for BUT I signed up at a certain rate and it was just random increases especially if you're away and can't move. All in all the service of staff and the unit itself made it a mostly enjoyable experience. Best staff experience hands down though.

They're very friendly. Great spaces and great environment. I recommend if your looking for a storage facility to go check out kaneohe public storage

Very helpful and friendly service very clean and comfortable

Service was very good, Debby was very helpful

I had a great experience here, friendly staff, clean facility. Speak to Debbie , she will hook you up.

outstanding excellent service both employees Fern,& Steve very helpful

Excellent and speedy service! Would definitely recommend to anyone needing storage needs.

Very helpful service. The guy who owns this unit asked me to close it out for him but he left crap in the storage unit and he forgot the keys to the lock and we could not enter the unit. Debra and fern were very helpful. They changed the locks while we were gone because we couldn't come in at the time. But when I arrived they had a new key waiting for me. They gave me tips on places that would help me move the furniture and everything was taken care of. Totally recommend this facility to others

Debbie is an awesome agent! Hope I never need storage again but if I do I will certainly use these guys again! MAHALOS!

What a great group of people! Fern and Debbie are outstanding in what they do. Their professionalism and friendly personalities made our experience in obtaining, not just one but two lockers a great experience. Lockers are clean and suits our needs.

awesome customer service! make sure to see Debbie!

Debbie is great! Very customer-oriented and helpful.

Debbie was wonderful and very helpful. She helped us with exactly what we needed. Great customer service. The unit is just what we were looking for. I'm happy to renting at Public storage. Thanks Debbie!!😀

Fern & Debbie are the absolute best !! Friendly and easy to work with I allways come to them first.

We had an awesome experience at public storage!

Last minute and super stressed for me, COOOOOL as a cucumber!!! Debbie was AMAZING and took care of ALL my needs before I realized what I needed!

Debbie and Fern are THE most friendly and helpful staff on the whole island. Not to say the others locations are "bad" per se. It's just that the ladies at Kaneohe are the BEST. Much mahalos and aloha to Debbie and Fern.

Customer service was a delight. Fern has a great way with the customers. Making them feel that they are welcome

Fern is the best person to have help you here. Always very helpful.

awesome service!!!

Friendly staff (Debbie and Fern) make it very easy to rent storage units from and provide all the materials you need to help pack and move all your stuff! Compared prices with other storage units in the area and you can't beat their prices! Got a really great deal online and was able to reserve a week in advance without putting down a payment or paying a fee. Glad I chose to rent a storage unit at Public Storage in Kaneohe!

Whenever I tent my house or reconfigure rooms, Public Storage on Kamehameha Hwy is my go-to storage. The 1$ specials (plus paperwork) is perfect for just a week or two. Fern and Debbie are in the front office and very helpful with the details and planning. They are two minutes away and secure and very well run. I've been using this facility for at least 10 years when I need a quick solution.

Fern and Debbie are awesome! Above and beyond customer service! Very clean, well lit and easily accessible. I highly recommend this great company!

Very happy with everything. The unit was clean and they helped out and checked in with us to make sure everything was good.

Excellent rates and phenomenal staff. Will do business again in the future.

Fern and Steve were such a big help to us! helped us choose the perfect size unit and even helped us out with how to fit everything in to make the best use if the space. best customer service!!! place seems safe and everybody is friendly!

I have stored here twice and was quite pleased with their service on both occasions. The rates were the lowest on island and the staff was very accommodating, allowing me to move into and out of a unit on short notice. Highly recommended for anyone in need of a storage facility.

I'm back! Hassle free windward side storage.

Units are clean. Safe environment. Debra helped me and she was very nice, provided great information, and very pleasant. Rates are also very reasonable. I searched other storage facilities in the area and I am pleased w my choice.

Great service! Thank you fern and debbie!

Extremely pleased with the welcome and orientation to public storage. Debbie is a true professional and I look forwarded to working with their entire team.

They are the most wonderful people to work with! Their so helpful, and they are so sweet to remember everyone's names! I would highly recommend them to anyone and I will keep coming back.

Fern and Debbie are wonderful. In fact, I often prefer to pay my bill in person just so I can "talk story" with those ladies. Once, when my car broke down at their place Fern, gave me a ride to the dealer. That was above the call of duty. It's always a pleasant experience with these women and Public Storage is fortunate to have them as employees. The storage facilities at this location are always clean, well maintained, and secure. I feel comfortable keeping my possessions there. I highly recommend this location.

Very nice staff, gave some tips on how to save a bit of cash while storing my things with them

Great customer service had no problems getting set up. If you need fast reliable service ask for Debbie she's a true kind professional.

Debbie was awesome! So very helpful and friendly. Units are clean, climate controlled, easy access but very secure. Nice place.

Great customer service!

Excellent service at kaneohe. .Fern n Debbie is always helpful.

convenient and a great staff

great service and price

Return customer. Always a pleasure to rent here. Fern is always helpful. Love her!

Worst storage ever. Totally unhelpful and lack security. Will not help with an investigation.

Great, friendly service! I had a problem with the lock freezing and they were able to fix it within a day, without a charge.

Great facility very helpful and friendly staff very clean and secure

Great service and rates. Fast and easy.

Great Experience! Thanks Debbie!

The ladies there were super awesome. Very informative and very helpful. The best thing of all, they were very friendly, on the phone or in person. I will most definitely go back there if I ever need storage space again.

Fern and Debbie were very friendly and helpful. They made sure our needs were met and the promotion for rent was great!

Reserved a space online and when I arrived Fern was very friendly and offered helpful advice on getting the best unit for my needs. This is an older site and does not offer climate control. The unit I had reserved was actually not the best for me and I took Fern's advice on another unit which stays cooler, more convenient to access and saved me money. Fern was extremely helpful and took the time to walk me through both units so I could make an informed decision. Great experience!

Awesome experience, all the wonderful people there went out of their way to help me when I had some storages issues. This is the second PS location I've used and have had great experiences at both.

Debbie was super helpful with all of my moving needs. At the other place I tried it seemed like you weren't getting your money's worth. They also aren't as friendly at the other places. Definitely should come here with all moving and storage needs.

Standard, no nonsense storage. Facility is clean, staff is pleasant.

Fern helped us get a storage today she was awesome thanks you for your help today

Good

Great service and very competitive rates. We moved from the mainland downsizing from 2000+ sq ft to just over 1000 sq ft and had to store half our furniture and they hooked us up with a great promo rate and were very helpful at all times. Storage was secure enough and fairly clean, never had an issue with bugs/rodents. They were super easy to close out with as well; only left because we got a bigger house and didn't need storage anymore. Highly recommend these guys for your storage needs. Thanks.

Fern and Steve made it a smooth, easy experience just like they said it would be when I talked to Steve on the phone. When I went to Public Storage, Fern was very helpful and explained everything so well. I didn't even have any questions when she was done with everything. I was dealing with some personal issues at the time and because of their help with everything, I didn't get stressed out. I really like this organization and its' employees!

I wish to express my gratitude to both Debbie and Fern at the Kaneohe Public Storage for their kindness. They are both always smiling and helpful. Thank you, Tamar Hoffmann

The experience was as easy and friendly as one could ever wish for.

If you need storage, this is the place, and Debbie and Fern are the bomb! They are very personable and always willing to go the extra mile to ensure my satisfaction and sense of security. As a military member who depends on fast and efficient quality storage options, I am thankful for Public Storage in Kaneohe!

Debbie is amazing! Had a great experience very nice friendly people!

Great renting experience! Clean lockers, good prices, BEST management. Thanks Fern and Debbie. Happy customer for over 16 months.

Debbie and Fern (I can't remember how to spell their names!) were both awesome! They were friendly and got us right into the space that I needed. I was in an out very fast and the price was very reasonable. I would recommend them for anyone on the windward side

Debbie made a transfer of my storage to a smaller size and handled everything in a most professional and businesslike manner. I highly recommend this facility to any and all making storage in the Kaneohe area.

Really good customer service from Debby

Debbie was like an angel from heaven. It was memorial day Monday and while all other storages were closed she answered the phone on one ring gave me directions and gave me the best cost for my storage needs. I was in a dire situation and needed storage immediately. Thanks Debbie and the Kaneohe Public Storage for your exceptional quality service

Fern over at the Kaneohe station was excellent!! She gave me the very best deal possible!! I will recommend this location to my friends!! Fern also had excellent customer service!

I used this storage unit for a short time, and Debra and Fern were phenomenal. They even refunded a portion of my rent because I was able to find an apartment sooner than expected. Clean, polite, recommended.

Fern and Debbie are super helpful! I kept having to move back my appointments and they would accommodate me at every step. They are here for you.

Professionally ,concise,clearly instructed well. FERN WAS PLEASANT AND VERY HELPFUL..

Great service! Super easy. In and out in 20 mins! Debbie was extremely friendly!

It was great having Debra check up on our storage experience via email and phone to make sure everything was working well!

Great place to store your things... Very trustworthy and great staff, Fern and Debbie give great customer service. Very friendly and lots of Aloha...

I am very happy with public storage kaneohe! I would recommend this storage to everyone who needs a little extra space!

Excellent rates! Debbie was so helpful with everything. Best storage on the windward side!

Debby was awesome I was in and out no problem. Great place to store your items!

Great customer service from Steve, helped me get what I needed and in a fast manner. Thank you

the property is very well managed. the facility is always clean and in no way gives the sense of it being unsafe. i have rented units in this facility several times over the course of the last decade and I have never left on unsatisfied terms. It's always been fairly priced, if not, the cheapest and the staff literally is second to none. Fern & Debbie simply are 2 of the most helpful and accommodating people you could hope for when encountering a Storage issue. gotta be a Kaneohe location!!

Re: Public Storage location, Identified as #20484 As far as Storage Locker experiences go on Oahu, I am VERY fortunate, because NOT only am I blessed with a High Quality & Clean facility itself, but additionally, there are two (2) very qualified and efficient PS Locker Agents that I have come to know as friendly and very helpful! Generally speaking, dealing with the whole process of "having to put your STUFF in a storage facility is NOT usually regarded as being a Highlight in a person's life, because- well let's just face it, when we as family members come to the point on 'the road of life' where we must find a secure place to safely store our belongings, it's NOT something most people are brimming with excitement about, as it means I have had to locate an affordable alternative to finding extra space to keep my property, or it was just 'no longer an option for me to keep my things where they previously were! This demands, not just Extra Space, but Extra Effort, Extra Time, and Extra Money too. These life's demands are not often met with a smile on people's faces because it requires, at times some hard work, lifting & moving & transporting & organizing & even re-organizing my personal belongings as time goes on... That said, it amazes me how both Fern & Debbie maintain a Professional Demeanor and a genuine smile on their faces, even though- given what I've said-it seems that the times in our lives when we find ourselves needed Extra Space are often times areas in our lives when we face the most adversity. That certainly was the case for me! I needed to find ample space for my things and I need to find it locally available in Kaneohe, I needed to be able to gain access to my stuff so that I could go through it and re-organize it as necessary and I need the Price to be Right! I found ALL that and more at Public Storage on Kam Hwy., right smack in the middle of Kaneohe Town! Centrally located, and easy to access, I was very pleased with the convenient location of the facility in addition to the fair price PS was asking to keep my personal items in such a secure place. Both Debbie & Fern manage to deliver first rate service while preserving the Aloha spirit. For example, later today, I need to return AGAIN, to my storage locker to retrieve more of my things and spend a little bit of time reducing what I have stored there, and take steps to better and systematically organize my property so when it is time to remove my property, I have it in neat and orderly smaller boxes to help facilitate the move when I finally find a more permanent space for my stuff. And since I'm taking a moment today to express how I feel about my PS Facility # 20484, and the (2) two lovely representatives that supervise the process, kindly allow me to spend a minute saying "Mahalo a nui"~ "Thank you VERY Much for your continued good works and fair and 'worth-the-value' trading practices. You guys ROCK, and always make me feel welcome, whether I am just stopping in for a minute in the morning, or taking a few hours late in the evening to swap other things I didn't realize I would need later that evening! You have always made me feel "Right at Home" at your PS Facility and you two manage to keep it running in an efficient and above all, SAFE- Public Storage location! Thank you again for your service! With fond Aloha, a hui hou, malama pono, William Sherman

Everything is great, Fern had been so helpful. Amazing!!!

Awesome and fast

Easy to access. Lots of supplies you can buy right there to make moving a sanp. Friendly and helpful staff

Fern and debbie are very helpful and friendly. Service here is excellent. I Would definitely recommend this storage facility to anyone who needs to rent space.

I am really pleased and happy with the services I receive from the employees. They are very accommodating to my changing needs.

The service at Public Storage Kaneohe is awesome! Fern and Debbie treat you like family. ... my vehicles and tools are safe and sound! Mahalo PS!!

Fern and Deb are so helpful! They remember my name!

I love paying my bill at the Kaneohe store because of the hospitality I get from the workers. They are very helpful and sincere about their customers.

It has the best cost for storage and good hours.

I have been renting the storage for few years and The Staffs have been so friendly, every time they see me, they always waive and say hi. Great customer service.

Aloha my name is Donna Kaupe I have been in public storage for over 12 years. Over the years i have up sized as well as down size.My experience with 2 specific workers have been outstanding !! ALWAYS very helpful their names are Fern & Debbie great ladies...I would recommend public storage to friends & family Not to mention CLEAN.... Mahalo ladies for all ur tym & help Happy customer Donna Kaupe (storage #576)

Love it. Clean. Friendly.

Public storage has been there every time I needed them. From deployment to trainings! Outstanding service and low prices! Thanks to fern and debby!

Happy with Vern and Debbie and would recommend highly

Public storage company and its employees have been very accommodating during our recent move out move in situation. Our storage container was rainproof and secure and access to facility was well explained by the employees. When our rent was increased, they gave us notification although when it came time to figure out rate changes I had to look back in my own accounting statements to find it. Perhaps a year- end statement detailing the transactions for all customers would suffice and create another service for persons who live outside the state. Otherwise your facility and employees get five stars today, Mahalo!!!

The service I got from Fern and Carol was like they knew me already they made me feel like I'm at home thank you for your friendly service reps

The staff managed by Fern were pleasant and helpful. The hours were convenient and we had no problems. The facilities were well managed and the hours were convenient.

Very knowledgeable and friendly staff, who took time to show me around and explain the operation. They found me a very suitable unit, and handled my check in very efficiently. The facility is very well maintained and clean. My only complaint is the corporate requirement for content insurance. If this is required, then it should be included in the price at a minimum value, and the option to purchase more offered. The staff handled this the best they could. I would recommend this location to anyone who is looking for a storage unit.

First time renting a unit with Public Storage Kaneohe, Fern and Debbie were more than helpful, answered all my questions and explained everything on the tour of unit and facility. They went above and beyond to make me feel comfortable in a stressful time. Public Storage Kaneohe was also clean and well lit. Nothing but aloha from Fern and Debbie.

I felt so well taken care of by Fern. Her genuine concern and care for us was evident. She listened to our needs for storage and helped us to figure out what unit would best meet our needs. The facility is clean and we were very pleased with the security and convenience for us with ample parking and push carts to help us to transport our stuff from the car to our storage unit. The price is so reasonable especially with the first month at $1 special. All our needs for boxes and packaging was also addressed with their package bundle. Thanks for helping us during this time while we prepare our home for sale.

Fern was a great help in smoothly getting me signed up with my storage unit. The place is always clean and MUCH more accessible than my old unit in town.

Fern and Debbie make doing business with Public Storage a pleasure! They take a personal interest in their customers and always find a way to make our needs a priority.

For a first-time storage user, I was very impressed with the service Steve and Debbie gave us. Their knowledge and willingness to help made it a pleasant experience. I will always consider Public Storage as my first choice.

My experience with Fern was great she was very helpful and really made me feel that selecting a storage unit with Public Storage was all about my wants and needs. That really made me feel good. Me being new to the island gave she me some great tips and pointers on things to do around town.

Fern and Debbie were most helpful in getting us moved into Public Storage Kaneohe. Fast and friendly check in, and informative to our storage needs. Highly recommended!

great service especially Fern, Debbie and thank god Carol the supervisors was there because I forgot the keys to my lock. There was no hesitation to help me out. my stuff was safe, untouched, clean locker, lots of space and serviced promised and delivered.