Hau was very pleasant and knowledgeable ! I will definitely use this location in our future needs
Mahalo nui loa aunty Hau for your service, 10/10 must recommend
Mahalo to Aunty Hau for assisting us. When you have ten million and one thing on your plate to get done before moving out this angel 😇 tried to give us all the assistance we needed to get that done. Many more blessings over you.
Thank you Deenie & Hau, aunties were so helpful and very sweet. I love visiting my unit with ease and appreciate the communication phone calls and voice messages. I highly recommend this location! Love you guys!! Mahalo!!
-Ronnee Kichler
I moved here in March of this year from Hilo and have had nothing but excellent interactions with your staff and one person in particular has been just outstanding. Deenie is so helpful and patient and walked me through the process. It is hard to find great employees with exceptional customer service and you found one in Deenie. I would recommend your storage space to all my friends and family.
I made an online reservation to move in today. I arrived a minute before 6pm (forgot glasses and kept missing my exits) and expected the office to be closed. Ms. Hau was still in and stayed to help me get my account set up as I couldn't pay online. She showed me to my unit and left once I was good to go. She was kind, friendly and I am grateful she was in to help me out 🙏
Moving is one of the most difficult times for individuals! Deenie ,at your halawa location , made my last minute move smooth and seem less .
Even when moving in on a holiday , September 1st , she was on site helping me through my on line reservation .
Many thanks Deenie and puplic storage for being there during a stressful time
Mahalos
Deenie at Public Storage located in Halawa, provided an outstanding customer service experience from start to finish. From the moment I inquired about a storage unit, she was incredibly helpful, knowledgeable, and genuinely friendly. She patiently walked me through all the available options, explaining the different unit sizes and pricing structures clearly, which made the decision-making process very easy. Deenie went above and beyond to ensure I found the perfect storage solution for my needs, answering all my questions with a smile and making me feel completely at ease. Her professionalism and positive attitude truly made a potentially stressful process seamless and pleasant. I highly recommend Public Storage, especially if you have the pleasure of working with Deenie!
Just checked in for my new unit. Deenie was so helpful and reminded me why I love this island so much!!
Deenie was such a beautiful person to meet and took us to see the unit under the weather getting wet and still with a smile on her face. She made us feel welcome in a process of moving things last minute which can be stressful. The Aloha in her , treating us like OHANA , very professional something that has been getting loss in customer service these days, this amazing woman still lives by it and we are beyond grateful. She left a mark in our hearts for sure! A good one 🩵
Kailani Osada
I want to say Deenie was amazing in helping us get set up in our storage unit. We had a hard time trying to get things set up online, but she helped us out throughout the process. She showed the true aloha spirit in welcoming us there. If you ever need to find a storage unit with great customer service and someone who exemplifies the true aloha spirit, go see aunty Deenie!!!! She is the best!!!!
I am fortunate to have great customers service from Deenie and Katherine who made transfer quick, efficient and trouble free! Mahalo, Elias
Mahalo Aunty Deenie for your love and time for my mom. Thanks for helping her through the process.
Great service, very helpful, and pleasant girl named Hau helped us.
Thank you Hau for the awesome help! Got my reservation fast and easy.
This storage facility is the best one I've ever dealt with, and I've used a lot over the years.
Recently, I mistakenly locked my unit in an improper manner and anyone could've opened it and taken whatever out of it. I was notified that it happened and the person at the desk (Haulani) notified me of my mishap. I was unable to get back to the property in time before they closed for the day, so she assured me that she would secure my unit and I could come the following day to properly fix the lock. Everything was successful and my unit was undisturbed.
I thank the Public Storage personnel for taking pride in DOING THEIR JOB!!!!
Deenie went above and beyond expectations helping me every step of the way with my storage unit. She made my transfer of units a seamless transaction. Her customer service is second to none. She is a valuable asset to Public Storage and I look forward to working with her in the future. Go on down and check her out. Mahalo for all you do. 🤙🏾
Deenie was awesome helping me get setup with my first storage unit ever. Very pleasant aunty who made sure I was well taken care of. Helped me get setup step by step and made getting a storage unit a breeze.
Great customer service and easy to access storage unit.
Thank you to Hau for checking in on us and making sure we were okay. I thought nobody was on site because the office was empty but she was busy making her rounds on property. She also answered a frequently asked question about the storage unit industry.
Nice staff and good service. Highly recommended location.
The best customer service hands down.
Thank you, Deena for providing wonderful service. We were so glad to secure a good unit for my mother’s items. Mahalo for all of your help to ensure we got what we needed and far a good price.
Deenie was great! Helped to serve an Asian-American military servicemember!
Thank you to Hau for the impeccable customer service! She helped me get through the online process, even though I have no technical savvy! She was very patient and definitely went the extra mile for me! I am extremely grateful that Hau was there to assist me and this experience just solicited my belief in Public Storage being the best!
We had the pleasure of being helped by Miss Hau in the office. She assisted us with information regarding our rental unit. She was very helpful, courteous and we came out satisfied with her service. Mahalo nui Ms. Hau.
We were having trouble booking a unit with one of the staff from another location, but Hau came to the rescue and got us all set up. It was a breeze and only took a few minutes! Thank you Hau for all your help! We actually also met another customer outside and he said Hau is a very sweet lady!
The attendant was super helpful!
Deeenie was super helpful and pleasant. I was able to get my rental quickly. Place looks clean and well maintained.
Deenie did an awesome job helping me transfer units. She was super nice and professional. Overall sweetheart
Just had a great experience getting a storage space for the first time.
Clark made me feel welcome and answered every single question we had. We look forward to seeing more of him through our continued business with this company. Cheers!
As a loyal customer of Public Storage for over 10 years I appreciate the kind and efficient service from Kathy with every visit.
Kathy makes my experience at Public Storage so pleasant and easy. I love coming here and Public Storage and Halawa is highly recommend recommended
Deanne is an older lady but very helpful. She took care of everything for me and showed me the unit. Do well to get her as a representative because she has excellent customer service skills. 10 out of 10.
Excellent service. Hau and Dee were very patient and knowledgeable.
Hau & Dee were so awesome. Very kind and accommodating for us, answered all our questions willingly. Thank you for everything!
Hau was so helpful and within an hour I was all set up with remote access and a great unit perfect for my needs. Thanks for her help as I think she likes her job and is very good with people.
The customer service rep Hue was very attentive and helpful. The store hours differ from customer access hours.
Haulani was wonderful and helped me get into my storage locker that was stuck!!! Pleasant attitude and soooooo helpful!! She even made sure we could open it again without her!! Mahalo, Hau!
Been renting storage units here for years. First of all Hau is absolutely amazing and always helpful. Thank you Hau for always helping us out when we need a new unit and when we need assistance.
We have had an amazing experience so far, thanks to the professionalism, kindness, and patience of Hau. She is such a hard worker, has helped us so much, and we really appreciate her knowledge of Public Storage. Thank you so much!!
Great service! And no issues. The unit I had was a little dirty, but otherwise completely satisfactory.
Hau was an excellent help with switching our storage units.
Many thanks to Hau for assisting with my storage unit needs. Shared my concerns and in less than 10 minutes she resolved everything for me. Great customer service and excellent problem solving skills.
Great experience Hau was great helping me with my storage unit
Very nice staff and very helpful, definitely recommend.
I have owned successfully business in my life and dealt with hundreds of employees. I can’t say enough about the manager here in Aiea. Sean is not just a good property manager but he’s a good man. He’s always there to answer questions and even proactive if thing don’t go as planned. He maintains a clean and organized facility. His staff is also very tentative, polite and respectful, and always being there to help if needed. I would hire this guy in a second for customer relations if he didn’t really love what he does. You can’t go wrong using public storage in Aiea with Sean and his staff.
Mahalo
Hugh
Great! Michelle and Sean did a fabulous job!!!!
This Public Storage located on Iwaena St. in Aiea is a great facility. Sean is amazing and goes out of his way to ensure customer satisfaction. I highly recommend this location!
Been a client for many years and will be for many more, office staff always helpful 👍
Sean was the best. He is excellent for all of my needs. With him helping me ease my headaches. He is the best.
Shaun was super helpful getting me set up with a unit and parking spot.
Sean went out of his way to help me as much as possible I'm very grateful for you thank you
Great service, fast, and just what I was looking for!
Excellent customer service! My parents had a unit here for almost a decade. Sean was so helpful in our process of vacating. While moving anything is stressful, he’s helped in making our experience somehow better, being readily available to help and answer questions. Thank you Sean!
This is my first time getting a public storage unit and I am extremely happy! Not only is the storage itself clean and organized but the management is top notch. Sean is extremely friendly, helpful and also very professional. He is the best! 10/10 would definitely recommend!
Aloha: Sean went to the highest level of professionalism & courtesy
I’ve been renting a Storage unit here at Halawa since 2019 & Sean the Mgr. has always been helpful & professional & I trust him. He’s the reason I’ve stayed with Public Storage & he keeps this place safe & clean. 5 Stars Sean🤙🏼 Mahalo!
I’ve been at this storage for almost 6 months now and Sean, the manager, set me up with a unit. He has been extremely amazing to work with and made the entire process super easy. I’ve had storage before at other locations and he’s by far the nicest I’ve dealt with.
Thank you so much Sean for making my experience at Public Storage perfect!
Had Hard time Loading my truck. But Thank U Sean for helping me out. I really appreciate You! You really made my day so easy. I was already stressing out. But U helped Me out. Cooled me Down a bit! I LOVE U SEAAAAN!! U deserve a raise’
You come here, and Sean is working great guy very respectful! 15/10
SEAN COOL HARD WORKING BRADDAHHH!!!
Sean is a cool hard working braddah . Always help us out when he sees us loading at our storage . & always aloha 🤙🏽
Sean is friendly. I really appreciate his assistance and would definitely recommend storing your valuables here.
Love the customer service from Leina. Very friendly and kind.
The staff here are always very helpful and super friendly! The facility is very well kept, would highly recommend. They really do treat MY stuff like it’s THEIR stuff. Mahalo Public storage aiea!!!
Friendly staff, secure, clean and convenient!!! Staff there was amazing between Sean always being so helpful and Leine who went above and beyond to assist me with the things that I needed. If your looking for a good deal, clean, secure and excellent service this is the place
Leina is very helpful while doing my storage
Used this for months whiles deployed. It was great. Sean was extremely help and great to work with. Very easy and convenient storage facility
Sean at Public Storage is a good example of a great human being, was really helpful to me during my time with PS, thanks Sean!
Can’t be happier with the location and the manager Sean. Very appreciative to all his hard work at this location. And his to my family and I. When we needed it most be has helped us get a storage unit that works for us best when we need it. The people we’ve met have all been friendly and kind. Would def recommend this location.