Public Storage Self-Storage Units at 4221 Park Blvd, Pinellas Park, FL

Great storage units, very clean

Valerie was so nice. Good customer service. Very helpful answers to all my questions i had yesterday

I’m having the worst time with this location. Due to car issues I had to leave my car here for about 9 days. They charged me $272.76 on top of the $300.19 they charged me for a rental space. They advised if I called them on the exact day I moved my car a partial refund would be approved. I left a voicemail before 7am on the day I moved my car on the 9th day. No response. Called again two days later, no response, left a voicemail. I reached to their support line and they opened up an investigation, later that day I was charged an additional $64.77. This location has security cameras outside. No one called me back and no one removed the spot from my account. Not to mention, they’ve double charged me before that I’ve had to file a claim for from them. Not to mention their hours. 6am, no one was there around 8:15 when the car had to be left, no one was there 6:30 when I went to pick up my car. I picked this place due to location but I’ve since moved and it’s much cheaper to move my things to a place closer to me now that I have rented from before and have never had an experience like this before.

Went in to get some information on the storage. As I am shopping around. Valerie was a big help, knowledgeable and polite. Thank you!

Rolanda was very polite and took care of me👍

Review for Public Storage: I’m dissatisfied with this Public Storage. I’ve only been renting for four months, and they’ve already raised my rates by 25%—much sooner and steeper than my previous storage experience, where rates increased after a full year and by a smaller percentage. Additionally, I’m paying more for less space. While my unit is listed as 10x10, the vertical space is significantly lower than what I’ve had before, meaning I’m getting much less value for my money. On top of that, the facility is inconvenient to use. There is only one cart available per building, despite the fact that each building covers a large area on one floor. Most renters have to walk long distances, making moving items unnecessarily difficult. With these issues combined—excessive rate hikes, reduced space, and poor accessibility—I’m now looking for better options. I wouldn’t recommend this Public Storage based on my experience.

I don’t normally leave reviews but Josie was a blast to deal with . It’s nice to have customer service who is actually happy and have a good attitude .

Went into office to try and downsize our unit to get a better rate. Was given another unit similar to what I had and rate was substantially lowered. Very pleased

Crissy has such a big help she made sure we had everything we needed and explained everything to us this young lady was super great I give her a 5

I love working with Valerie so friendly and professional. The Pinellas Park store is clean and convenient.

Best customer service , Valerie was amazing!

Do not rent here their app does not work you cannot pay over the app or online you have to go in and you have to have either a card or a check and they refused to reverse any fees due to their app not working. Trying to rent here has been atrocious. The first 3 months they triple charged me and it took 3 months to get my money back as they continued to charge me and I still have not gotten all of my money back. On top of that when I signed up and started renting here they told me they would not up the rent within the first year and my rent has gone up three times this year. From my experience this place is a complete scam they will take your money and will not fix any errors on their end.

Jessica is Amazing easyto work with nice and very professional

Go somewhere else. We moved our unit to this facility based on the price we were given and we were promised that rate for a good amount of time. The rate was raised significantly after just a couple of months and we just received another notice of a $68/month increase. Waste of time trying to talk to them about it too. Was told there was nothing they could do and it's just automatic in the system. The rate deduction request was denied by the system too... It's too bad because it's a nice facility and in a good location for us but can't deal with bait and switch and straight up dishonesty to get you in and then double the price....

This place is a scam! They just raised my rates over 30% after six months. I couldn’t find that mentioned anywhere when I signed up, after calling the location, the employee said it’s in the rental agreement “fine print”. Don’t use this place!!!

Valerie was excellent and professional

I had wonderful service no problem at all definitely a place to go just make sure you go 9:30 in the morning

Very poorly managed. I called for 2 full days leaving messages and having to go through customer service to open a claim because no one answers the phone or works on site. It's a ghost town most of the week. Very frustrating when you do talk to the manager on sire because she's got terrible communication skills. Overall the worst storage facility I've been too. Rat dropping inside broken glass all over the parking lot definitely stay away if you can.

The most poorly managed storage facility I’ve ever experienced there is literally never anyone in the office so if you want to feel like your valuables are protected, don’t come here if there’s a fire, no one would know for hours I’m contacting public storage corporate to tell them the same thing. It is unsafe and extremely unprofessional how they run this facility.

Jessica is the best! Thank u so much

Do NOT use this storage location. The property manager, Jessica, is extremely unprofessional and never does her job correctly, if at all… you’ll never be able to contact anyone because no matter if they are in the office or not, the doors are locked and the phones get forwarded. It’s supposed to be climate controlled (AC) but it’s NOT. You can’t even walk in the unit without dying of heat with no air flow.. my stuff was melted and ruined after no AC for weeks in the unit. I complained and pleaded and Jessica does not care to solve problems or take situations into consideration… instead, I’m getting charged $150 extra than I ever planned on. I was trying to get my stuff out but due to the heat I couldn’t, now I had to leave my stuff in there for another month (unplanned) and couldn’t afford, and now that the AC is finally somewhat fixed (or so they say), they are putting a new lock on my unit and charging $50 extra. Literally the worst customer service ever and units. Try a different location FOR SURE.

Very friendly and considerate people !!

Christina was very helpful and informative best price, best location, best SERVICE!

Very nice made me feel comfortable about facility great experience

This place is totally awesome. Just love Jessica. She was professional and amazing.

Where do I start coming back for the second time around and I met Valerie who is such a nice and sweet individual she was so helpful into helping me find a storage unit so much so that I made a purchase today I was just coming in to inquire but she definitely changed my mind and I made the purchase with breaking down the promotions and deals also showing me unit by unit she was so patient with giving all the knowledge of how to go about the size of unit that I would need etc I give her five stars I really loved and appreciated her knowledge and customer thanks so much Valerie for all your help you did a awesome job helping me to make the purchase.

I did a reservation and Tia was very helpful and informative. She was extremely polite and satisfying. Keep up the good work Tia !!!!

Tia is an absolute dream employee and provided excellent customer service. Thank you for the best help ever!

I wouldn't take advantage of their first month for free/ Half off or any type of deals. They raise the price of your original contract. They are supposed to notify you before they raise the price but they did not notify me and did not correct the email address that was given properly the even locked me out even though I was paid up. Do not take any of their advice they give you because they'll steer you wrong.. take out the insurance and read your contract.=SEEMS SOME MANAGERS SET UP PEOPLE FOR FAILURE SO BEWARE OF PUBLIC STORAGE. -ALTHOUGH I DID HAVE A GOOD EXPERIENCE =AT A LOCATION IN PASCO COUNTY US 19. AND JENNIFER IN PINELLAS COUNTY ON 19 IS A WONDERFUL , MGR. A WONDERFUL PERSON

David is amazing. Very helpful

Valerie was a Great help with my storage née

I never leave reviews but I had to. The Property Manager Kristina is AWESOME!!! She was professional and very helpful with ALL my questions...

NICK IS AWESOME! Be sure to ask for him! He's super knowledgeable and can help with any of your storage needs!

Thanks for the help Nick. You got me the right unit for my needs.

RUN!!! As of 3/2/22 my storage cost was $181 . It is now 4/13/23 (just one year later) and it has gone up to $355!!! That is an increase of $174 in one year!!! Ugh! This is so stressful. That's an extra $2088 per year!!! I've had storage units in the past and never, ever, have I had this type of increase. I never would have chosen you had I known this was the case.

Nice and clean facility. There is only one cart to help bring or take out of your unit. This should be fixed with multiple carts.

NICK WAS SO HELPFUL TO US WHEN WE WERE AT THE PARK BLVD. LOCATION AND EVEN HELPED US WITH ISSUES AT ANOTHER LOCATION! THANK YOU NICK!! A+A+A+

Mark was very understanding and helpful. He made the whole process so easy.

Happy with our decision for this storage facility. GREAT setup, super helpful staff. Thank you Nick.

Nick is amazingly helpful!! Super clean facility... highly recommended!!!

Mr wade was very nice to us and helped us out when we needed it. Thank you again again Saivion

Great storage facility! Property is always clean with great customer service

centrally located, clean and affordable GG

Staff here is very friendly and helpful

Thank you nick for helping install the app.

They are good but the price hike is a little much. Been there over a couple of years but the rate as of know is to steep.

Thank you Nick, you helped with the entire rental process.

UPDATED STARS: I was fairly promptly contacted about this issue and it was more than satisfactorily resolved. I am impressed with the customer service I received regarding this issue, and have changed my review from 1 to 4 stars. Previously: Facility is clean and seems secure. However, after nearly a year, the app still does not work on the gate, but more importantly, they have upped the rent substantially about every 60-90 days! It's RIDICULOUS! I'm stuck there, but I can't believe how often they raise the rent for a small, empty space that takes virtually no maintenance.

I came in to look at a unit The gentleman was named Nicholas was a wonderful personHe told me exactly what I needed to store my stuff

Poor service, always rude thats when there is someone behind the desk because hours of operation doesn't mean someone is there. Any chance they get they trying to but a lein on your unit or late fees even if you a week late.

Nick has been wonderful, any issues I have or could have had he either fixed it or prevented it just by being honest.

I had a good experience here! Nick was a really helpful associate. I'll definitely be coming back here in the future!

Neka is super helpful and nice. Made the experience easy.

They don't give refunds for days not used They ripped me off and they raised the rent every other month.

Nick helped alot.

Thanks Nick for the help

If your planning on renting here, please consider the $25-$50 increase they apply every 6 months. We started out paying $100/mo in 2020, with the increase it’s now $200. Be sure to review how often they increase rent. Don’t get sucked in with a cheaper first month.

Awesome, Awesome service!! I was in a bind with my trailer and needed storage. They were so helpful and I feel such a sense of relief! 6 Stars!

I worked with Nick who works at the pinellas park public storage location, he helped me solve some problems that I was having with storage and it's not possible he could have been more helpful! Thank you Nick!

Helpful Diana and Nick me alot make me happy thank her