Missy has great customer service she was very friendly when I came to visit the property looking forward to seeing her on my next visit
I’ve had a great experience with this storage facility. The property is clean, well-maintained, and easy to access. Missy has always been helpful and professional whenever I’ve had questions or needed assistance. I also appreciate the security measures in place
Missy was extremely helpful and professional.
It was easy to access, Missy was patient and waited for me. She went over and explained the terms of the rental to me and asked me if I understood everything. She made it easy for someone using public storage their first time.
Missy has one of the beat customer service that i never came across i will be there every month to make my pay on unit and thinking about moving over to this location since missy is a great person
Missy has great customer service any time i come here with my wife she always has a smile on her face she is one of the best customer service I come across.
Missy has great customer service any time I come to the property she always has a smile on her face. I love to come here to come and see her.
I had an exceptional experience, largely due to John, who expertly facilitated my reservation and provided comprehensive assistance with all my requirements.
John's exemplary kindness and dedication to his work serve as a benchmark for professional conduct.
My sincere appreciation for his outstanding service.
missy had the best customer service I ever came across. help me make my payment and so help me though the app so I can make my payments. highly recommend her customer service
Awesome customer service. Fast and easy process!!
Hi my name is William, I recently rented a Unit at Public Storage In Ocala Fl and was very pleased. The property manager “Missy” was very nice answered all my questions, showed me around and explained everything. She definitely made my experience a breeze. Property was clean and the Unit was perfect. Thank you Missy, all properties should have a Manager who takes great pride in their job like you do.
Thank you for Top Tier Service Trina
If I could give Trina 10 stars, I would everything was on the up-and-up and I couldn't ask for better surveys.
Jon was very helpful over the phone and helped us to find the perfect spot for our RV great customer service
I had great perience John was my sales rep I give him a 10. He was pleasant and kind and very detailed
Friendly and professional. Thank you
Very clean, well lit, secure.
Mr. John was very professional and answered all my questions. Amazing customer service.
I would definitely recommend to anyone!
Ms Yanique was amazing!!!!!! An absolute stellar employee.I had no idea what I was doing,she made sure I felt completely at ease and didn't feel dumb about it. She walked me through everything very thoroughly,and always maintained a professional and kind demeanor. She is one of a kind!!!Thank you so much Ms Yanique you've definitely captured a customer for life. See you soon
Trina was exceptional as always. Been a customer of Public storage for a while and always go through her. Exceptional customer service, makes things easy, quick and efficient, etc. Wouldn't go through anybody else.
Alicia was very helpful today. Walked me throughout the process and provided great service!
Alicia is awesome, great to work with , would definitely recommend
Thanks John for the help picking out my unit the other day! We are all moved into our unit and the size was spot on for what we needed.
John was extremely helpful and answered all my questions. Thank you for being patient with me.
Yanique has been very helpful. She laughs a lot.
Maria in the office was absolutely amazing. She helped me transfer Public Storage locations and walked me through with amazing patience. Thank you!
I Had a issue and ebony was extremely Patient and professional listening to all my concerns
And quickly resolved all my issues.... ebony u r awesome
Raneisha was extremely helpful; she explained everything to us in great detail. She was exceptionally patient with each and every one of our questions. She offered excellent service
helpful staff go above and beyond to solve your problems and answer your questions
reasonable prices
Ran into a couple issues with attempting to rent a second unit at the 2930 SE 58th Ave location and Mary was able to investigate and address all my issues promptly. Very thorough and meticulous! Thank you Mary! I appreciate your help.
Trina is very friendly and helpful.
Yanique helped me to rent a storage unit today. She gave me a cold bottle of water and was very kind. Thanks Yanique, you're the best. Unit was clean, easy access and I love the access hours. Highly recommend 👌
Yanique was very friendly and helpful great personality. Would highly recommend this location.
I love this place. It is great clean and nice. The customer service is excellent. If you need a Storage, please please listen to me. The customer service here is very pleasant to work with
I had a great experience with Public storage a customer service was excellent very helpful, considerate and pleasant to work with also, the facility was very clean. I highly recommend this public storage.
Trudy was very helpful! Very clean facility!
Mary was wonderful! Every time I have needed help she has been awesome...very professional and lovely!
Perfect location and so clean and perfect service.
Good and clean storage facility. Staff is helpful and courteous.
Team did a great job assisting with my needs the unit as a whole is very clean and presents well and easy to access
Raniesha gave exceptional customer service, was patient and very informative about the different storage spaces !!!
Raniesha was my representative today and I couldn’t have gotten a better person ! She made my experience so easy.Professional, friendly, courteous and respectful! I would recommend her and public storage to my friends
Such a pleasure! Raniesha was absolutely amazing 👏 ty!
Let me tell you... Raniesha is #AMAZING 🤩 When I say above and beyond.. this beautiful soul helped me very quickly (and stress free) move out of one unit into a downsized space. She is very professional, courteous and knowledgeable. If you are looking for a storage unit, go to Public Storage, ask for Raniesha 😉 you won't be disappointed!
Raneisha was extremely patient, professional, and helpful when I showed up days earlier then expected. She helped me select a unit that has easy access, which I requested, and helped me with keys and access codes getting in and out of the facility the first time. She was very pleasant through out. I can highly recommend working with her on your storage needs. The facility is also well cared for, safe, and secure.
Raniesha is always helpful the property is always clean and she very respectful
Excelente atención me gustó mucho la persona que me atendió
Raniesha is a very nice and Professional person we need more people like her
Very helpful 👌 ☺️ informative # 1 personality 👏 👍 👌 😀 🙌 GREAT 👍
Great experience 👍 rented remotely an it was a smooth process. Very helpful an polite manger. Happy with Extra Space Storage ✨️
Excellent space and location, easy to get into and out. Spaces are clean and neat. Ms. Deborah is super!!!! Very helpful and professional. Definitely recommend Extra Space storage!!!!!!
Staff is absolutely delightful. Space is clean and well kept. Thank you!
Sandra was great and amazing!! Thank you for your help.
I went in today to acquire about a storage unit on super short notice && Sandra was AMAZiNG !!! She answered all my questions && walked me through the whole process all while being such a sweetheart with wonderful energy !!! I look forward to renting from this facility all thanks to her :)
We received top-notch customer service from manager Sandra M. Sandra explained everything in great detail, answering all of our questions & addressing all of our concerns, and went over and beyond the call of duty to ensure that we had a great customer experience that was second to none. I highly recommend Sandra as your go-to person for all of your storage needs. Sandra's professionalism and warmth upon entering the office was soo inviting, as well as going over all of the details when showing us our new storage unit. Thank you Sandra for everything in assisting to make this a seamless and smooth transition to our new storage unit.
Sandra was so helpful and personable , service was TOP tier 😊
Daniel Echols Store Manager at Extra Space Storage is one of the best Manager’s who assisted us and showed us two storage units. He was honest above reproach in guiding us through the whole process and transactions of renting two storage units. Great job Daniel you have done a fine job actually a great job in taking care of us in the whole process.
Thanks again we are grateful to you !
Minnie Miles
Easy peasy, excellent customer service, friendly, knowledgeable, and patient. That's hard to come by today. KUTHW keep up the good work.
Sandra was extremely marvelous at helping me and made sure I understood everything I was signing. She did a super great job and she is nice also. Thank you.
Sandra there was a very informative lady. I enjoyed working with her. If you need a storage unit get in touch with her. You won't be sorry.
Sandra McKenzie was a sweetheart definitely recommend this storage to any family and friends love the experience.
Excellent service and very courteous.
Always have a great experience here. And it’s always due to the friendly staff including Sandra who made my experience great recently.
Clean , gated, secure, temp control
Sandra who works at the front desk was amazing and helped me pick out the best unit for my needs !
The folks here are very nice and very helpful.
From The start Miss Sandra was so hospitable. Her good vibe and smile made my day . I knew right away I was in the right place. The place is spotless clean and well lit up. I feel safe every time I’m there. Thank You Miss Sandra for making my experience forget all the horrible places I’ve been to before 🥰 Extra Space Storage is The Best!
Very happy with the level of professionalism, dedication and respect I’ve received from the young ladies at Extra Space Storage. Everytime I’ve had a question or concern Ms. Danesha addressed it in a timely manner. I’ve used two other storage facilities in the past but this place is the absolute best because of the cleanliness of the facility and the outstanding customer service !!!
Denisha was kind and was able to help me with getting my rate back to what I could afford after receiving a rate increase notice in the mail! Thank you again Denisha!!