Public Storage Self-Storage Units at 3436 Sinton Road, Colorado Springs, CO
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
2'x3'Online only price$ 17/moSmall 2'x3'
$ 17/mo $19Best Price Label
- Inside unit
3'x3'Online only price$ 23/moSmall 3'x3'
$ 23/mo $30Best Price Label
- Inside unit
- 1st Floor
5'x5'Online only price$ 39/moSmall 5'x5'
$ 39/mo $52Best Price Label
- Inside unit
- 1st Floor
5'x5'Online only price$ 41/moSmall 5'x5'
$ 41/mo $55Best Price Label
- Outside unit
- Drive-up access
5'x10'Online only price$ 43/moSmall 5'x10'
$ 43/mo $57Best Price Label
- Outside unit
- Drive-up access
10'x10'Online only price$ 92/moMedium 10'x10'
$ 92/mo $122Best Price Label
- Outside unit
- Drive-up access
10'x15'Online only price$ 145/moLarge 10'x15'
$ 145/mo $193Best Price Label1 unit left!
- Outside unit
- Drive-up access
10'x25'Online only price$ 170/moLarge 10'x25'
$ 170/mo $226Best Price Label
- Outside unit
- Drive-up access
10'x20'Online only price$ 171/moLarge 10'x20'
$ 171/mo $228Best Price Label
- Outside unit
- Drive-up access
10'x30'Online only price$ 202/moLarge 10'x30'
$ 202/mo $269Best Price Label
- Outside unit
- Drive-up access
Nearby Self-Storage Locations
Self-Storage Near Colorado Springs
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At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 422)
Easy, efficient storage in a safe space. More importantly, the location manager is super friendly, helpful, positively upbeat, and mindful. Couldn't ask for more 👍
The person who helped me (I want to say Jennifer) was awesome! I accidentally rented a space that was too small for my needs and she helped me switch to a bigger unit. She was so friendly and so helpful, it was just a wonderful interaction all around.
Was extremely fast and with friendly service! Thank you 😊
Stress free booking Jaime made everything so smooth. She's the best!
Wonderful customer service
Manager is very helpful and awesome! The prices continued to go up excessively and the call center being extremely hard to get a hold of are the problems and why we left
No problems got a stroage and was out of there in no time
Had an issue with the property manager not being at either of the locations they were meant to or answering calls then being told to drive to a 3rd location to give them back their lock for a refund, but thankfully the district manager reached out to me an hour after the whole ordeal and refunded me the charge. Rough impression up front on customer service but I was impressed by their fast follow up and handling by the district manager. Great rates, easy move in process. Just would recommend some easier system of returning their provided lock.
Jamie was amazing!! Super friendly and knowledgeable! Was able to help me add a second unit close to my original unit! Definitely recommend this place for your storage needs!!
Jamie was so helpful! I would definitely recommend asking her for something!
Jamie was the best helper! she walked me through the entire process, was kind and really nice to talk too! She was pleasant to be around definitely recommend
Super pleasant visit. Jamie was super kind and extremely helpful. She took the time to walk me through the whole process and answered every question I had regarding renting with public storage. Would recommend to a friend.
Very helpful and very understanding of our situation would recommend anybody to talk to Jamie from this public storage.
Great help from Jamie, answered all of my questions!
Jamie at the Sinton location was extremely kind and helpful. She made the whole check in process smooth and enjoyable. Would recommend to others looking to rent a space to work with her if possible!
Jamie, Pamela and Tiffany are the sweetest ladies I've met today! Thank you!
Thank you Jamie and Tiffany for making it fast and easy to get a storage unit!
Jamie was very helpful!
So far I have had the absolute best experience with this place! I have had the pleasure of working with Jamie since the get go. From my confusion to my ever changing mind she has never failed to serve me with wonderful and understanding customer service- even when I made her sit with me for an hour of getting things set up over the phone. She laughed a lot and kept my stress to a minimum. Definitely made me a loyal customer. Thank you for all you do!
Omg Jamie is so awesome!!! She not only is amazing at her job but she actually CARES about her renters!!!
Jamie did a great job thank you so much
The manager was extremely helpful and friendly, with a contagious personality even though I arrived 20 minutes before closing to rent. I wish I received customer service like that everywhere.
Staff is great at this location
They are very sweet
Friendly and fast service.
I LOVE JAMIE!!! Oh my goodness, talk about above and beyond and ALWAYS in a wonderful mood. She takes great pride in her job and it shows. While having a roommate using Public Storage, I got to experience a little taste of what they're like. Man, secure storage space here you will not be disappointed. I was so impressed that I decided to use them for our storage needs nation wide! Every single person on staff has been absolutely wonderful and just sounded like they really cared to help me out. Daniel in Denver on Evans, Stella in Phoenix, you too Joaquin!! Thank you Public Storage for knowing how to treat your customers. 10 STARS!!
This is the best public storage I’ve used. (Kind , clean, secure)A+++ thank you.
Jamie is a fantastic person and great to work with. I highly recommend this location for your storage needs.
The Management team is friendly, informative, and easy to work with. The unit was easy to access and clean. Close to my home. Perfection! Loving my experience here full circle.
It's a. Secure place the staff is a little bit iffy with there uppity selves
The manager was very helpful due to our unique situation. Kudos for excellent customer service. The place is always in pristine shape. I highly recommend.
Heather does a good job and very helpful
Good service, Jamie is always pleasant and keeps an eye on things. Price was reasonable for the location.
Remarkable customer service. I was working with things in my storage and up and down a stepladder to the bed of my truck...KABOOM.. I misstepped, fell, and broke my shoulder!! Jamie was on the spot when I yelled for help. Minutes later 911 help was there taking me to hospital. Jamie was quick thinking and took proper action. Above and beyond she secured my unit and my vehicle while I was in hospital!! Extraordinary kudos for my safety and security.
Jamie is a super fantastic property manager. Has been so helpful and kind. Thank you Jamie !
Jamie was so nice and was very helpful. Thankful for her being there to provide help.
Awesome experience. Jaime is very friendly and welcoming. She gave a thorough explanation of all policies. Wonderful customer service.
I came to the public storage today to pay my bill in my bill and found out that I have an increase in rent Starting next month we are having family hardship at the moment and we can't afford any more increase of any kind of bill and we live on $880 a month income yeah we live on $880 a month income it's a month income well Jamie who's working here at the public storage was kind enough tohelp and she was able to forgive The rent increase I couldn't believe it she's the most awesome person I've met this year. For that reason alone I recommend anybody come to this place but on top of it the security here is awesome it is very clean I am very happy to have my stuff here at this storage facility I can't thank them enough
Alex is amazing!!! I really don’t even know how to put it into words. I have been storing my personal item here for many years and recently experienced an unfortunate situation. Without getting into it to much (by my preference) I called and asked for help. Without any kind of delay Alex helped me right away and saved me. I can’t believe how wonderful he was and humble at that. I thank you so much Alex. You have definitely made a happy customer and friend out of me. I recommend this storage and Alex as a wonder place to securely keep your items I’m glad I do. May god bless you Alex & thank you Public Storage for keeping my items safe.
Jamie was a great helper! She was so nice and walked us through the whole process!
Jaime was friendly and super helpful.
Manager was super helpful in answering my move out questions. My car battery died while I was there and she was very helpful in bringing me jumper cables to jump my car. Would definitely recommend this storage to my friends!
Jamie was super helpful in transferring my unit to a different size that I needed! Their app is very user friendly and allows you to open the gate through your phone without getting out of the car which is really nice too. Def recommend for local storage. 👍🏻
Storage was very clean and locked upon arrival with a great property cleanliness
Great staff and facility. Jamie make you feel like you have known her forever!
Jamie is awesome. I was going to confirm my rental of a unit later but after speaking w Jamie, I went ahead and rented on the spot. She's wonderful and it was a pleasure speaking with her. Thanks!
Jamie was amazing so helpful she deserves a raise!!!
I've been with them for over a year. Was about to lose my storage unit and they worked with me. Thank you Jamie for everything.
Jamie has been very helpful throughout my stay. The facility is in a great location just of of I-25. The pricing is very reasonable. I would recommend this facility to anyone.
Very great and helpful staff, good location and good security
Jamie!!! Ur awesome!!
Jamie was awesome! Great service and experience!
This location is great and Stephanie is awesome! She was super helpful for me and my husband who just moved into town and we were looking at a few different places and chose this one because of the great price and first months special. Again, Stephanie was great, very friendly and patient as she helped us and answered all the questions we have. Thanks again.
I just want to say how nice Jamie was!!! She was Very thorough, kind, Charismatic and she made my whole experience So easy!!!!!
The customer service was outstanding. Dealt with the manager and an employee . Both were super helpful and pleasant to work with. Facilities ( including the bathroom) were clean and in great shape. Would not hesitate to do business here again.
I always use public storage. At Sinton street, My favorite, great security, everything explained with a smile. Checked in today, like having a good cup of coffee, comfortable and easy. 5 stars aren't enough
Jamie is such an awesome property manager she is so kind and helpful! I definitely recommend renting from this property and ask for Jamie for the best service!
Jenna was so helpful. She got all the info of our items we needed to put in storage and found the right size storage unit we needed. She is awesome
Very helpful and respectful
It is just okay
Jenna and Brenda was great service
Thank you for the service! Yasmine was amazing and helpful. I have social anxiety and she was very easy to talk to and made the process easy and with no anxiety. Thank you Yasmine!
Yazmine was great 👍🏾
I want to give a shout out to this public storage facility the manager is awesome. She was always willing to assist.
Does the perfect job for my little girl place to put all that stuff
I moved my storage to Public Storage Sinton Rd over a year ago because the previous facility I was at allowed my unit to get broken into and then tried to act like I was lying! Gene was great! Very understanding. He even walked me through their security and showed me that my unit was visible on the camera!! Fast forward a year and I had to leave the state abruptly. Chad, the DM, reached out to verify that I no longer needed the unit and was so helpful!! They facility is always neat and clean. Very friendly and respectful. If anything EVER looks out of place or tampered with, they call you right away!! I HIGHLY recommend Chad, Gene, and the team at this facility!!! If I ever move back to Colorado Springs I will DEFINITELY use them for my storage needs!!!
.....take me over 10 Years, save me .. Today is Sunday!
Absolutely amazing customer service!!!! Marie was incredibly great and put all my worries at ease. I couldn’t have had a less stressful time during my move and I am so appreciative of the amazing staff at this location!!! Would definitely recommend!!!!
Brandy is new but she's great trust in abilities to hire for storage is great. Management needs serious help...JOT NICE OR PLEASANT..
Jenna was amazing! She was very nice, professional and efficient during my first visit to Public Storage
Awesome service. Bill has years of property management experience and it shows.
Nice people, good mgmnt! & have a Cool new dog too!:)
Helped to my nephew's stuff get out.
Gene is amazing.
My first time getting a storage unit and this is the place to get it. The Manager Gene is an outstanding Gentleman, he got me a unit at a very good pirce.
Love the team! Worked really well with us! Will use them again and again. The team made me feel like family!! ! Thank you Gene and Chad!!!
I'm not happy with this public storage
Safe place to keep my stuff stored
I rented a space today. I was extremely impressed with the customer service given. Gene was very helpful and it was all very easy. He wasted no time helping me. I highly recommend this facility.
I'll tell you Jean and the guys at this public storage on Sinton make every experience with Public Storage a memorable one if you need to store something go see Gene
Manager Gene was very cool about getting me in a small storage for a good rate. Thank you
Amazing customer service
Thru phone conversation with public storage they reserved a storage unit the night before getting to the place. The next morning I went to public storage when it opened and then service was outstanding in less the 10 minute paperwork was done and a lock was inside the unit I rented. A very efficient place and the politeness of then office was excellent. .no hassles straight forward and very very great in salesmanship.
Gene was very helpful and kind! This is my first time getting a storage unit, but he helped me the whole way through. I got a great price too!
Gene is amazing!!! THE ABSOLUTE BEST CUSTOMER SERVICE EVER!!!!
Gene was very helpful and very welcoming I will always use and refer this location thanks to gene !
I’ve had a great experience at this place, staff is very helpful and management is amazing. (Gene) has been an outstanding property manager and I trust that my property would be taken care of on his watch.
Gene at Public Storage on Sinton Rd. knows what customer service means and that’s a rare thing these days. If your looking for a storage unit with a great facility manager look no further!
Review Part 2. After my first reprimanding for something I did not do by these knuckleheads I recently was accused of (according to their gate code check in check out report feature) had been recorded as leaving the property after gate closing hours and this was not acceptable and would not be tolerated! Either Public Storage recycles their gate codes even when the gate code is active with another tenant or they are doing some shady stuff after hours and trying to make it look a certain way because I honestly and verifiably hadn't been to my unit in over a month and most certainly did not give my code to anyone! AYFKM RN!
Jocelyn and Gene are so fantastic- I will be recommending this unit to all of my friends/family! Couldn’t ask for anything more!!!!!!
I have a storage space with them and they are so nice and clean
Thank you! Service from Jocelyn was great!!
Nice clean storage room.
How much is a unit at this facility
Shantel did a awesome job today helping me with my storage very friendly and great customer service .
Shantelle was very helpful!
Gene is very helpful and patient every time I visit. His attention to detail always ensures my bill is paid on time and I am taken care of. Thanks for your top notch service brother.
Best storage experience I could hope for. The team there is professional, rates are reasonable and above all, the units are secure, clean and solid. My stuff so protected while I was traveling and I never had to worry about the safety of my stuff! HIGHLY RECOMMEND
Shantel was excellent. Very friendly and helpful
The manager at the sentence tour is just so compassionate and understanding and I would recommend this to anyone Public Storage is awesome it's clean well-maintained
Missy was awesome thank you very much
Shantel was excellent prompt and courteous
I needed a storage unit as fast as I could and it was very easy to get one the same day... I just went online, signed up and and it was ready as I walked in when it opened at 930 am today. The staff was very professional, friendly and I suggest Public Storage for anyone that needs storage space... Thanks! - Mike
Gene and this company are absolutely fantastic! Moved from IA to CO overnight and I severely misjudged how big of a unit I would need. Gene was able to help with a very simple transfer and also gave some nice tips about living here! 20/10 would recommend
My service was very friendly and helpful in a timely manner with Jennifer. She help me get the size storage unit I need.
Check in was quick and easy. Gene was super friendly and very professional. Storage looked well maintained and secure. We just moved here. Peace of mind til we find a place.
I was a member of this club for around a year. The staff was most helpful. I’ve relied on their help and goodwill and they have never failed. 1st class
It's boring, does what it's supposed to do. Who wants an exciting self store?
While the clerk was friendly and efficient, the online price of $56 changed to $95 due to hidden charges that the website failed to mention. Including mandatory insurance and not being able to provide your lock. (They provide a $5 lock for $20) while I can live with the fact these fees exist that the website quotes you a cheaper price to get you in the door seems like foul play....
Great and easy to work with
Gene was excellent and very helpful! I was given a unit with two entry doors and I was not able to get some of my things through the doors. Gene gladly switched the unit with single (large) door (fixing someone else's mistake). THANK YOU! This is an excellent place!
Lanie was great! She was delightful, helpful and cosiderate. Really helped with our move
Garbage place to store your stuff gene and cronies will lie to you, be very wary of these pos people, I now have no pictures of my children, no documents which I was told I would get back, even the district manager won't return my calls.There are many other storage facilities, wish we would of made a better choice. We paid over 3k in fees and they couldn't get our personal stuff back to us, money is all they care about! !!!
Good place i like it but.. after time they raise the prices. It's hard to afford and will taking out my thing's within due time
Lanie was amazing! She made my move so quick and easy! Love this place!
Probably the worst place to store your things
I was a brand new customer and was in my storage unit within the hour of calling. Shantel was great and did such a good job at explaining everything. Highly recommend this location!
Gene & Anthony are awesome.
Gene and staff have always been real accommodating to me and my needs every time. They are the greatest, easiest and knowledgeable about the industry and saving money. Kudos to Gene and staff at Public Storage for all their help whenever I have needed them.
Awesome facility, caring staff I highly recommend this Public Storage! Only down fall is no climate controlled storage available.
Very quick and easy. Atmosphere very welcoming and workers very knowledgable of their job and got me what I needed right away would recommend to anyone trying to move fast and store items for cheap. Insurance gives me a piece of mind and is provided on the spot.
Very affordable and clean
Great customer service!
Y’all this place has amazing! Rolando was so nice and quick to do everything. Super friendly and educated us about everything with the unit! We are gonna get another unit soon for business. Hopefully Rolando is the to help us!
Very helpful and easy to use
Rolando was awesome! 3 people walked in at the same time and he took care of all our needs professionally and courteously! What a great experience in a personally difficult time, I am so thankful to Rolando(a 5 star employee!)
Great and courteous people
When I moved here I needed a unit for my business, Gene went above and beyond to help me with all my ridiculous questions! Since being in the unit for 2 years, every time Gene sees me, I’m greeted by name! Such a fantastic experience & person! Thank you for all your help!! Customer service is a 10 out of 5!! Above & Beyond!
Nice looking place. Havent used this facility besides to pay bill for my storage in Denver. But was given great customer service
Been extremely helpful and professional. Definitely would recommend to anyone.
I got my storage unit about a month ago and Gene was great he made sure I got all my needs done and understood everything today I came in to upgrade my storage he made sure I had understood the upgrade to payment and everything else I would recommend the storage unit for everybody He is a wonderful man and really loves his job and knows what he’s doing thank you Gene
Gene was wonderful help me w everthing love this place
Gene was great service has been fast and friendly. They make sure you know all your options and inform you of all the details 👍🏻
Great service and friendly staff, perfect.
Very helpful and so on point. Thanks Gene and Shantel.
Knowledgeable, friendly and helpful staff. Gene and Loki got me into the exactly right space by asking questions and listening carefully about my situation and needs. I would highly recommend this location to anyone in need of personal storage accommodations.
Gene is amazing. Great costumer service. Great conversationalist. Their prices are amazing, with amazing facilities
Rollando is the man!
great place and people
Crazy good service.
This is my second time renting from this location and I am very pleased with the rates and the staff. Gene and Bennet are a pleasure to deal with.
I had a great experience Gene and Candy were very nice and helpful and answered all my questions and also very funny 😊
Great service very patient! Great relatability.
Gene is very friendly and knowledgeable. He and his staff will make sure you have everything you need to store and take care of you possessions. He bent over backwards to accommodate us and our needs and was great to work with! Would definitely recommend using their storage facilities.
CaraHad the best customer service I’ve had in a long time
Amazing service! Very helpful staff and very efficient.
Gene is a great manager they helped me a lot got me a unit and got me squared away! The new hire Stephen was a great help and was professional! Thanks guys!
Great place to store things! Tony stayed after closing to help me rent out the space, made sure it was clean, and was very friendly. Prices tend to be better if you reserve online, fyi.
Gene and his crew were great! They took the time to explain everything. Extreemly helpful with all our needs
The manager is a gerk last time I got a unit there 3 years ago
Stephen was incredible professional and very friendly as well as explained in detail the way your company works
Super friendly, helpful, great conversation. Would recommend this place 100%.
Gene was very helpful and caring.
Looks like a secure place to keep belongings. Staff was friendly and helpful.
Tony and Gene are absolutely professional guys who gave me great advice and made sure that I didn’t overpay for what I needed. I would 100% store with these guys again.
We worked with Tony on a last minute storage unit need! He helped us with professional, personal and knowledge customer service! We are so happy to have found your facility! Highly recommend!
Awesome service from Gene.
Gene was a great help very inviting and friendly defiantly recommended place very helpful
This location is amazing. The staff are extremely helpful. Gene is a great guy. Willing to help and made the process smooth. Tony is also very helpful and informative. I highly recommend this facility.
Gene is awesome. I cannot say enough good things about him. Chad and Cara were also wonderful. Everyone l have dealt with is exceptional, including Sam V.
Gene and rolando made my whole year hassle free!!! Saved me money!!! Best storage facility in the springs hands down!!!
Rollando was very helpful and the units are clean and well secured
I actually took the time to create a google account and download its apps solely so I could review this Public Storage. I’m an archaeologist, so most of my time is spent in the field and it is wasteful to rent an apartment in town I’m never in, so I needed a storage space that would function more-or-less as an “apartment” when I came into town to have access to changing out clothes, books, and housing all my furniture projects. Athena helped me to find the perfect unit and was patient and kept in great spirits as a I moved us from unit to unit changing my mind over and over again. As someone who has never used a storage unit like this, I was also incredibly appreciative that Athena took the time to make sure I understood every aspect of the lease and how to access my unit. I found out she was actually finishing up her training at the end and was stunned she hadn’t been there forever. She was so knowledgeable and helpful! The rest of the staff was fantastic too. We had some wonderful conversation, which was truly a delight as a new person in town. It’s nice to know I can always pop in with the staff for a chat when I’m in town changing inventory. I highly recommend this storage space for the extremely spacious, clean and easily accessible storage units; but also for the friendly and helpful customer service that goes above-and-beyond just renting you a unit. Thank you Athena and Team!!
The manager gene rocks awesome sauce!!!! Literally the best dude ive ever met through a business(: he makes me feel lile im apart of his family rather than just money-hungry like most storage places, 5 stars all the day without a doubt i would never go anywhere else!! The new gal Athena did wonderful as well shes in great hands👍😊 totally satisfied!!
Great manager. Locked gate. Security cameras. 👍👍
Gene was so helpful and very professional.
I had a wonderful experience at public storage. Tony was very helpful and professional!
Received great help from Josh and Gene. I needed a bigger storage unit, and they helped me out, and got me into a larger unit same day instead of making me wait the transfer period. And gave me such a good deal. I only had to pay an extra $6 for a unit twice the size. Very pleased with the level of service from this storage facility
You guys want to hear a joke? This storage company! If you want to be treated like you make huge amounts of money than this place is for you! I've had nothing but bad luck with this company, they have no customer service and it seems like no one there has any communication with any employee there! So pass this company and you can get treated better at their competition. Good luck!
staff is very rude and their prices go up every 3 months. DO NOT recommend them!!!!! Not a good storage place to use long term!!!!!
Gene and Sam were amazing. They made the process super easy and simple and they were able to save me a lot of money on the best unit for my needs. Thank you guys a bunch. The unit look clean, it was in a gated area with security cameras and lots of lighting. I'm confident that we made the right choice going to public storage!
Had an amazing experience with Gene and Tony! They were very informative and knowledgeable about the area. Definitely stop in and rent from Gene if you need help in Colorado Springs.
Service was great and the new trainee was great as well
This location has a lovely staff, they are very helpful and went above and beyond to help my husband and me. Excellent customer service!!!
Very helpful and accommodating, Gene makes the whole experience painless and makes a very fun environment for everyone. I strongly recommend renting a storage unit from here if you are looking for a safe place for your stuff
Very very nice and clean I recommend this place
Very helpful and fast
Wonderful experience and prices are awesome the manager gene was amazing and very courteous
Rates are awesome for the amount of space you rent
Great spot helpful employee... totally recommend...
If you’re looking to store your valued belongings I wouldn’t go anywhere else in Colorado springs. The on-site manager Gene is fantastic! Very friendly, very knowledgeable, and most importantly he makes me feel like my stuff is secure and safe!
Great experience overall. Tiffany and Gene are awesome. Definitely easy to work with.
Great service, very friendly staff. Very clear and concise instructions and terms! Strongly recommend to anyone needing a storage unit.
Gene was great. He got us in to a unit quickly. He saves us money. He was very pleasant to talk to. He even stayed 30 minutes past his shift to ensure that we were in a unit today. I recommend thus public storage facility to anyone who is looking.
There is a guy there that looks like big worm from friday....hes SUPER SWEET
Super awesome people, very friendly! The property manager Gene was awesome and was able to get me a great deal on a unit!
I did not have storage here for a long time, but they made sure the place was clean. The only issues I ran into was with the gate on exiting. I had to pull up very close almost to the point of touching it with my car in order to get it to open.
We had a great experience, everyone was so helpful!! I would definitely recommend these guys!!! 😁
I have been storing at Public Storage for 4 years now and I wanted to write a review before I relocated to another state. Now retired from active duty in the Army I am very familiar with storage throughout my 20 year career. I can honestly say that Public Storage off Sinton Road is a very professional and secure area in which to trust your belongings. Gene the manager has been most helpful each year that I have been there and assures that I get the most bang for my buck. The staff also is very helpful and addressed all my needs. I recommend Public Storage at the Sinton road location especially if you are Military and you are in need of storage.
I have gone back twice now to this location. Gene is incredible and always willing to help and work with you. Easy location to get in and out of. I wouldn't go anywhere else.
I recently used the Public Storage at 3436 Sinton Rd. I had used this location before and was very satisfied with their service. I am not sure who I ended up speaking to when I got my storage unit this time but he was very friendly and didn't try to sell me something that did not meet my needs. The unit was clean (as was the whole storage facility). In the 2 months I had the unit I spoke with Gene the manager. He was always very nice and helpful. Yesterday I did move my last items out of the unit and Gene and the rest of the staff were very nice asking how I was enjoying my new place and happy to help. I would highly recommend this location of Public Storage to friends and clients.
Brenda was very informative and welcoming. I'm so glad we stopped in and got such a great deal!
Save my life
Steve and (Gene) are VERY knowledgeable and amazing business people! Super helpful and they know their business inside and out! A+++
Rented at Sinton location. Rollando & Gene were super friendly and efficient. Went over everything with me before I signed paperwork. Awesome work guys.
Helped me take care of a lock that I lost the key for the same day I came in town, super helpful and fast to attend to my needs! Second time using this place, would definitely recommend.
Rollando was great
Quick and easy very helpful fellow named Gene.
Great customer service! Gene and Josh are amazing and made me feel comfortable storing my things at their location. I would recommend this location to my family and friends.
thank you to Tiffany & Gene for being so considerate and helpful with our storage unit. Very polite, very HELPFUL ... OVERALL EXCELLENT SERVICE. I appreciate them a lot!!!! 10/10 I recommend. Thanks public storage!!
Very friendly, misquated me and covered the few bucks he was off. Highly recommend coming here!!
Gene & Josh we’re great! Best price in town. You must go and check them out. 24/hr security!
Gene and Josh were extremely helpful and showed me genuine care upon moving in. They made a stressful move much simpler. Would definitely recommend to anyone!
Been with them for about two years and never had a single issue. Staff are great!
Wonderful experince affordable pricing! 10/10 recommend
Need a storage unit? Go here. Secure facility and Gene and Brenda are extremely helpful, nice, and easy to talk to.
Gene and Brenda were excellent.
Safe and clean facility with plenty of options for storage needs. An incredibly nice guy named Gene that'll take care of your needs like family
Been the most helpful storage I've been to! Gene is great, always very helpful and nice! Would recommend this location!!
New Early close times are making it defficult to access my storage when I get off work at night. They need to accommodate more people's late work schedules!
This place is amazing! Gene, the owner and manager, is so friendly and wonderful. He was incredibly attentive to me and my needs. Would recommend to anyone!
This location is the best!!!! Owner helped us take a wheel off our bike to fit in the unit. So friendly and caring. Remembered our name every time we came back. I can't say enough great things about him.
A great location and very helpful staff. I would highly recommend.
Christine was amazing! Very knowledgeable and helpful staff!
Gene and christina are amazing I love the staff very very nice place amazing service 5 stars
Very helpful and friendly..Gene does great training new employees, and has maintained a well ran business..
Josh was excellent. He helped in get what I needed service was fast and very helpful. Here's very sweet kind and caring. Thank you Josh for everything you did for myself and my husband today. Glad we had you there for or storage needs. We greatly appreciate you.
Love this place❤ Gene and his staff are outstanding!! My mom and I have had a unit at this facility for years and have never experienced such amazing customer servive at any other Public Storage! Gene always has a smile on his face and is so inviting and friendly. My mom has since moved to another state but he always goes out of his way to ask how she's doing and is so helpful in solving whatever issues arise.
Access hours have changed which is very inconvenient due to work schedule and times of available childcare which both are 8am to 5pm. Storage doesn't open till 9am then closes at 6pm. Because of time of access has changed, ive had to keep storage another month so far. Being a single parent and not knowing to many people in this state i am getting things in and out of storage by myself. Not that it can not be done, its just very inconvenient of a time schedule now.
Nice staff very helpful my needs as a customer
Straight forward. There will be hidden fees.
Staff here is really good and welcoming and help out with whatever you need.
Duncan and Gene are Storage Gods.
Office staff is rude
I absolutely love this storage area. The property manager Gene he is wonderful. I know I can trust my things here with him around. The facility is super clean and very welcoming. I would highly recommend this facility.
Gene and Tiffany were absolutely wonderful. They helped us determine the storage size we needed and they made the whole process easy and enjoyable.
Gene the manager is awesome to work with. He does a great job taking care of his customers!
I really appreciate Gene at this location. Go see him, you won't be disappointed!
So far, so good! Gene was very helpful with a last-minute storage space need. I appreciate his professional demeanor and attention to detail!
Love this it lock in and i know my stuff is safe
These guys are the absolute best! And I never thought I'd be saying that about a storage company. They continuously go above and beyond to be helpful and make sure all of their customers needs are met. They are incredibly nice and I feel so secure having my belongings stored at this facility. Thank you all so much!
Mr Gene who is the manger/owner is a really good person. I love the place
I love gene he was so friendly so informative made us feel at ease . thankyou so much.
How do I pay my bill ? ?
Go online for best price.
Gene is so kind, knows his job, and very pleasant to work with. Getting my storage was a piece of cake and the facility is nice.
Gene is very friendly, knowledgeable, and helpful. We were very happy with the price, a little disappointed that after we rented, we were advised to cover our items with plastic because of dust.
Gene was fantastic! Check in was easy, the facilities are clean and well-lit, and check out a couple months later was great, too. Gene even called to remind us of our check-out date so we wouldn't be charged extra. Awesome experience and I'd happily go back if I ever need storage again.
Gene and Leon were both very friendly, knowledgeable and helpful....I highly recommend this Public Storage location!
Gene is amazing. Very helpful and even more so caring about the people he meets. Helped me a great deal just when i needed it most. Thanks Gene
The staff and the quality of this facility are outstanding. Dorothy, the relief mgr, processed my contract here. Even with all of the interuptions of daily business, she stayed on point and didn't miss one i-dot or t-cross; and there are too many to count. The manager, Gene, is wonderfully charismatic and receptive. No matter the issue you might encounter here, this team of professionals has got you covered. The security seems to be paramount. Services provided at this location are truly worth every cent.
Gene was extremely helpful I was running behind on getting to the storage place before they closed I called Gene he set it up so I could get in with the security company. When I got there my code did not work, Gene got up came outside and let me in the property. I needed to leave town the next day and thanks to Gene I was able to on time. I would highly recommend storing at this property the are fast friendly and went above and beyond to help me. I will always bring my business here.
Very nice people, rates reasonable. I wish they had 24 hour access, but hey good enough :-)
Dido Gene has always been a polite and friendly person to me as well. Two other storage units in this area were anything but polite and friendly.
Very satisfied with the facility and how it's ran. Customer service is awesome.
Gene is awesome! Very friendly and helpful. The place is secure and kept very clean!
Great location very knowledgeable manerger!
We have been renting from Gene with Public Storage on Sinton Road in Colorado Springs for well over a year now - we finally got to a point where we could transistion from a larger unit to a smaller one. We went in and Gene helped make our transfer flawless and we intend to stay for many years to come. We absolutely love it here and we know we are in good hands :)
Here at public storage where the sign says they will be open at 10:50am may 18th. Came at 11:20 and still no one here. Went to another one only to have the same problem. Sorry just lost a customer.
Jamie made our experience very pleasant and the process was super easy thanks to her!
Gene was great! He saved us some money and ordered is the best product. Thanks for the great customer service!
Gene was very helpful and witty.
I have had a unit at this location for about 3 years now and they should be used as an example of great customer service. It's been nothing but consistent, uncomplicated ease and a pleasure and satisfaction. All the employees have been nothing but friendly and pleasant and put the extra into interacting and showing concern and interest on a personal level not just business. I see the experience as I gained some good friends with some of them. Thank you to Tiffany, Gene and the rest of the crew and I would recommend them anyway.
Our experience at Public Storage on Sinton was exceptional. Dan helped us, he was very professional, informative, thorough, and yet extremely efficient. We got our unit quickly and easily. Thanks for the great service!
Great price on unit I needed. Property manager was extremely helpful and patient with my needs.
Fast and thorough process. very courteous . perfect location
Gene was awesome. He has a ton of good advice and cared more about my things than I did! Super friendly staff and a variety of size options made my first experience at public storage great, and if I need to use storage in the future I'll definitely come here. 5 star service.
The manager Gene and his staff member Matt are very friendly and professional. They treat you with respect like you're an actual human being.
He's a Genie in a Bottle!! Top notch manager...A+ Facility. Highly Recommended. TY!
Very professional and friendly help!! I recommend them to everyone.
Gene rocks!! This is a great location!
Gene and Cindy are absolutely an asset to this company! Extremely knowledgeable, they strongly care about customer satisfaction, extremely helpful, I could go on and on! Before you lease anywhere come here you won't be disappointed! Thank you again Gene & Cindy!
Gene, the manager,and staff are fantastic. Very clean Facility inside and out. And the most important thing is the security of the building and all the storage unites; They use stealth monitoring system which is a motion detection system.I give this location a 5 star rating. and would recommend to friends and family.
This place is awesome!!!!!! Trust worthy and they look after their customers. And always have a smile on their faces and are always ready to help. Gene, he is the coolest guy and best manager person ever..... Like forever ever. He's a lot cooler than I am, and I'm pretty cool. Gene makes that place run like a well oiled machine!!!!
The people are so nice. I recently had a unit there and they new who I was every time I came in
Their very best
Great service! Friendly staff! Very informally!
Gene and Jamie were great. Very courteous and professional.
Very pleasant experience! Jene was extremely helpful, patient & friendly! I highly recommend this location to anyone needing to store some things. They are wonderful to deal with:)
Very friendly great place an great guy had a wonderful experience here
Help us lower our monthly rental units... always helpful and the property is always clean...
Friendly and amazing place to rent from
Great place, fast service and fair prices. Gene helped me out and got me my storage unit promptly. I highly recommend this place.
Got me the shed I needed and got me out the door fast. Thanks guys.
Very Clean, very polite! Cindy J was awesome. Thank you so much!!
Gene and Robert are great customer service representative. Very helpful and definitely great personalities.with customers. Very knowledgable in their job ggperformance. Great guys.
Excellent storage facility. I've had two dead bodies just chillin' there for almost a year now and no one has said anything...I'm kidding of course. Nice staff who are willing to work with you, and the area is beautiful with easy access as well. Thankfully my unit hasn't ended up on Storage Wars so we're doing good.
We rented two storage units for six months. The unit in the rear of the lot was broken into. Due to the tetris like stacking, nothing was taken. I did appreciate the prompt phone call from the property manager; who was always friendly.
Gene was awesome, I will rent no place else
Totally friendly and amazing! Absolutely love them! They have an amazing place so nice and clean and I feel so safe with my things there! Will recommend them to everyone! Cindy and Gene are amazing and made me feel so welcome!
Great fast and friendly service. It was quick simple and pleasant. I love the state of the art security system and on site managers. The sinton location was very clean and well organized
Rates are great. The customer service was great also.
Quick, simple online reservations. So this guy kept on about giving him a review when I first got there..... so I did. But I'm updating my original review due to the fact that the way he spoke to me when I wanted to rent an additional storage for my car while on a trip to FL. Yeah... had no clue I was the person he was sweet as pie to a couple of months earlier. Bi-polar perhaps? Either way, took everything out of storage, would never lease from that location again, for any reason.
Had a very good experience. Gene was extremely nice and professional. We also got a good deal.
Always willing to work with you as long as you keep up with communication
Gene is an awesome man to do business with.
Good customer service.
Gene is sooooooo awesome! I've used public storage a few times and this place was by far the best! Anyone and everyone go here and ask for Gene! He's been there about 8 years and really knows how to handle customers the right way! Very friendly, very organized, and Great prices!!!
Great people. Gene is a good guy. Always friendly. Thanks guys
Gene and Cindy are both so helpful :) I seem to only need their help on the coldest of CO days and they are nothing but kind spirited about it. Highly recommend this location!
Mr.Bourn is a great asset to the company his attention to detail and customer service is above and beyond what is expected
I received the best service! I would absolutely recommend! So helpful and kind.
Professional, clean and excellently run. Rent storage no where else! Gene knows this business and does it superbly.
This place is perfect! Gene is an awesome guy. The storage spaces were solid. I love this place. We will definitely be going back.
While I did not personally have a unit here, my good friend did and I interacted a lot with Gene and Gloria. They were both very friendly and accommodating during sometimes difficult circumstances. Would highly recommend doing business at this location.
Gene, the property manager, is a very nice, personable guy! The units are clean and well secured. Best bang for your buck!
Gene was very friendly and helpful! Great experience.
All the employees are very helpful and pleasant to deal with. Gene the property manager is great.
Great experience with the manager on site. Very helpful and great customer service.
I came in this afternoon inquiring about prices I met a couple of wonderful ladies behind the desk Cindy and Jean they were very informative helpful and made my experience wonderful I would recommend this public storage over any other public storage in the springs
Even at the beginning of the month when its busy..I get the best service ..Cindy is great
Gene and Sally are great. Sally is a new employee and still was able to give me attention while learning. Gene understood I was on a schedule and was able to still show me the property and offer me other products. I have always used Public Storage but a different location and for the first time had to use something closer. I DO NOT regret my choice. The property was very clean and the staff was able to make me feel at ease. Keep Sally as an employee because she as well as Gene is what customer service is all about.
No complaints here! They were very nice and through during check in and super friendly checking out. Straight forward, no hidden fees/surprises. I'll rent from Public Storage again.
Excellent service and company. Very satisfied
I moved my college student into this Public Storage and as it goes, we ran into a few snags with managing keys and the like. The Manager- Gene- was very helpful and walked us through the resolution. Nice facilities- clean with easy access. Great location and Gene was very helpful in the process.
I used to be at the managers prior location. I moved to this location a year ago strictly for his customer service. Thanks for your great service Gene
absolutely WONDERFULL!!! very customer friendly, very knowledgeable, all around great experience!!!
Gene really knows how to take care of customers. He listens to every detail and makes sure that you get what you need. Because of him public storage is and always will be my choice for storage.
I grew up passing this place on a daily bases. As an adult I have used them several times. They are friendly, safe and easy to access. You couldn't ask for a better place to store any item!
This was the first public storage iv had the pleasure to do business with they are vary well maintained with a friendly helpful staff,,, if your military they are the place to store...
Great service - very helpful. Gene, the complex manager, is definitely customer-minded and will go above and beyond.
What a wonderful place to store my stuff. Super secure, lots of surveillance, and did I mention affordable? Lets also not forget the customer service here is top-notch. Every time Gene is there to greet me, talk to me, and help me out when needed. I have never encountered such hospitality. What a great guy and place!
Gene helped us to set up our storage unit and was more than accomadating. He started off by showing us different sized units making sure that we chose the right one and helping us save money by limiting any extra space that we would not use. He thouroughly explained everything that we needed to know about our unit and protecting our belongings. Having moved here from Arizona, and being new to Colorado, he was also the first person we came into contact with and he gave Colorado Springs a great first impression! We learned a lot about the city/ places to go and things to do here. Gene also called a few days later to make sure that we were happy with the service and gave me some leads on websites to apply for work. It is difficult transitioning from one state to another, but it is extremely refreshing to be so warmly welcomed to a new city and knowing that our things are being taken care of by such a trustworthy individual.
Cindy, Renee, and Gene were great in getting me set up for my unit. The customer service is unmatched. I would recommend their location to everyone I know.........Thanks Guys......James
Clean and well managed. I would not store anywhere else. Managers are always professional and courteous.
Gene, great customer service, very secure facility, clean and a great find!
Gene, the property manager is the best! I have never had such great customer service at any establishment. He has gone out of his way on several occasions to ensure I was taken care of in every way. While maintaining an impeccable business relationship he has also made me feel like a friend. He does everything he can to help people in every way possible. Not only is the customer service the best I have ever encountered, the grounds are always clean and well maintained. I use this storage facility even though I live clear on the other side of town because I know I will be taken care of. I will forever only recommend this site to anyone for their storage needs because it is by far the best!
Great storage location--very clean and units are well-maintained. Staff is friendly and helpful. Online pricing promotion gave me the best deal in town--I have paid more for much worse.
Very good service from Jeremy.
Everything you need and expect from a storage facility as well as great customer service.
My experience at this storage was a great one. Gene was real helpful and stuck straight the script, he follows the rules and welcomes you into his buisness with open arms. His security is tight, and on schedule, I know my stuff is safe. Hardwork never goes unoticed.
This place has great customer service. My husband and I was taken care of, they have a high security system and they check the property 2 times a day. The manager genee is a hoot, and is very informative. He made our stay pleasent. Even the courtesy calls were professional, Candice was very please speaking to. Thanks again, we highly recommend to everyone!
Great location, clean, easy access and adequately secure. But, better still, great ownership and staff. Thanks for a wonderful experience.
Gene is always in great spirits and a delight to converse with! More businesses should be conducted as Gene runs his! Thanks to Gene, the storage facility is maintained better than any other complex I have rented from; and that's coming from one who has been stationed in several states of this fine country of ours! I am happy, and feel safe-knowing my belongings "are safe", having Gene the property manager of my storage facility. Thanks Gene, "You Rock!
This Public Storage facility was very professional and organized. I had no trouble walking in and getting prompt service. Both employees were more than willing to get me the storage building that fit my needs. Pricing is affordable, and payment process is easy. I recommend this place to anyone who is in need of a storage unit in the Colorado Springs area.
Gene (manager) of Public Storage on 3436 Sinton Road, Colorado Springs, CO 80907 refuses to release deceased loved ones belongings to next of kin after he was paid in full for the month of February, once he was informed by next of kin of what happened, he locked the unit (as my sister-in-law paid the balance bringing the account current). My sister-in-law contacted me crying about what had happened, when I called asking why he had locked the unit (as the deceased is my brother) he refused numerous times to speak about it or even offer a way to speak in person if there was an issue of over the phone conversations. Needless to say, they just want money. I hope no US Military service members use this company while serving over seas, because they will not allow ANY living relative to reclaim their loved ones belongings.
Love the people working here! Gene & Linda are very helpful and efficient. Downside of Public Storage - you have to use their insurance, which they don't disclose on the web site, which makes them one of the more expensive options out there. On the up side, they have exceptional security and a manager who lives on site.
awesome manager, very personable and friendly. great experience would recommend to everyone I know needing storage temporarily or long term, would definitely do it again if I need to.
Haha very gracious inexpensive love the psych love the area it's a very its side diamonds perfect for me thank you
I have stored my household items here for about 2 years and I have never had a problem.. Customer service is outstanding. As many times as I forgot my code, I was always given a new card. I am so glad I chose this place to store my items. Everyone here is outstanding!!!!!
10 Customer Service, Gentry is great with customers! Knowledge of Business and Rules. Smiles I fell she has true customer appreciation! If your looking to promote, then promote within and look no further this gal rocks! thank you have a blessed day!
Customer service & honesty best describes my experience with Public Storage and Manager Gene has all of these attributes. The storage grounds and my storage compartment were clean and all was in good working order. Gene was very informative and was able to provide all the information I needed and answer all my questions. I would recommend this Public Storage to family and friends.
really helped me out when i was in a rush to store my stuff before deployment
I have rented space at Public Storage on Sinton Road for 6 years. The facility and service provided is excellent. Gene the Manager affords personal attention to customer needs. The property is clean, secure, well maintained, and nicely laid out. I am very pleased with the storage space I utilize at this location. I appreciate the convenience and access the site provides.
I reserved online for Internet Special monthly price and $1 + 19.99 admin fee move in special. I called to confirm 20. move in. Well they should also tell you about the 19.99 security lock you are required to purchase. If not for Gentry I would have left. When I did leave I left happily. Thanks Gentry.
I have used two other Public Storage chains, but I wasn't satisfied with their services. Gene and that lady at the counter really reverted my impression on Public Storage. They were absolutely amazing. I am even taking time to write a review for them.
Personable, informative, honest, attentive and thorough. I have received absolutely stellar service on every level from Gene and Tim. So nice to deal with people that have scruples, love what they do and genuinely care about people. Best in the business in my opinion. The facility is well lit, maintained and clean. If there were more stars, I would gladly give them for both the people and the facility without hesitation! Thank you Gene, Tim and Public Storage ...
Thank you to Gene and Public Storage who was there in an emergency! Our house was flooded in the Colorado floods and Gene was very understanding. He got us into a storage unit and helped us to make sure all of our possessions were kept safe. He also provided information above and beyond with insurance, charities and aide organizations to help in this emergency. I would recommend Public Storage on Sinton Road in a heartbeat! I felt like Gene became a good friend when everything was turning upside down in our lives. Thank you Gene! You are a true blessing!!!!
I believe in supporting local companies that provide excellent customer service. Gene from this particular location more than surpassed my expectations! Personable, professional, expedient and curteous service are personal characteristics Gene provided overwhelminly to me, and I suspect to every customer who walks through Public Storage doors. I certainly hope the managers of Pubic Storage realize what a gem of an employee they have in Gene. I would highly recommend this facility to any of my family and friends.
Ian was accommodating and friendly. He went out of his way to answer question and put concerns at ease. The area to drive is somewhat narrow, but thats easy to ignore for good service.
This is my first experience with Public Storage and if I ever need it again I will use them in the future and specifically this or any location the manager Gene is working. This was a clean safe and most importantly honest upfront location to deal with. I had come under some financial difficulties and Gene did not beat around the bush or take advantage of the situation he Helped me! Ultimately I did have to get rid of the unit but it wasn't for lack of service. I am and will highly recommend this location to my friends and family. This is just another example of a satisfied customer. Thank You Gene
I received incredibly personalized attention this afternoon from Gene as I had the sad task of storing my mothers possessions after her death a few months ago. Thank you so much Gene for your sensitivity and help. You made a difficult situation bearable. I would rate this facility as 5 stars with out a doubt.
I seek out companies that give great service to give my business to and Gene, at this storage facility, has done just that. He has been very personable and professional. I spoke to him personally before using their service, and He always called me by name and explained the services offered before I even signed a contract. The facilities are clean and I feel comfortable with the security offered. I highly recommend this business - and specifically the Service offered by Gene at this location.
Gene, the manager, was fantastic. We needed to sign the contract for a unit quickly, but found that we could not arrive till nearly closing. Gene gave us directions, all the details about the unit/contract, as well as the essential logistics of getting in and out. He was patient, kind, and waited till we arrived at 6, and he stayed after hours to make sure everything was in order. I recommend him