Jojo is super helpful answered all my questions and helped me with all my questions would recommend this facility and Jojo for help
This is a very nice and clean facility. I've only been here a few months, and was a bit alarmed when my rent was scheduled to increase substantially. I asked Jojo at the front desk about it, and left, thinking nothing could be done about it. However a few hours later, she called me and worked some magic to help reduce the cost a little bit, which I am thankful for, cause I plan to be here awhile!!
I’ve used my storage for a year. It’s always so clean inside. They’re so friendly and I always feel safe and welcome.
Thank you !
Excellent place to store your things not the cheapest in town but very reasonable and it is a very clean spot very well taken care of and the manager is a hard worker keeps the place opening she is very attentive to the property I think it is a wonderful place to store and I give it a five star because they deserve it
This is always a very clean property and access is quite easy. And JoJo, who works there is an angel, truly! I would recommend this facility to anyone and everyone! :-) 🤩💕🪺💕🦋
Rachel and Jojo are exceptional help and provide excellent customer service
The attendant at this site noticed I had forgotten to close my unit, and called me within 20 min to make sure I knew. I live hours away, so rhat could've been terrible.
Tim was of great help! He made it so easy to access and to transfer when we couldn’t use the original one on the app. Thank you Tim. Would highly recommend speaking to Tim before you do it yourself.
I like the facility but they have raised my rates now 5 TIMES in a little over a years time. Yes, I understand getting lured in with a super cheap price but now my rates have more than QUADRUPLED!!!! THIS SHOULDNT BE LEGAL. I'm on a fixed income with a tight budget. My space is now unaffordable. Now I have to find a truck and trailer along with some help to get out of there. I can't begin to tell you how upset I am. Additionally, I was charged incorrectly for a lock which I returned. It's now been a year and I'm still trying to get reimbursed!!!! I was told numerous times my account would be credited. Dummy me assumed that would happen so I shorted my payment. Well they didn't credit my account and instead was sent into a LIEN STATUS. This added an additional $150 to my account which I had to pay or I would have lost ALL of my belongings . They didn't try to work with me...they didn't even care about my situation. I have grown bitter and hateful toward this company. BUYER BEWARE!!!!! DANGER ZONE!!!!!
I am not happy with Public Storage here. I moved my stuff in July 2025 and the rate went up within 6 months. Now it is going up again here in September. Why?! Don't bother explaining. I'll be moving out soon and keeping my money. I don't appreciate being sucked in by a special so you can over charge me for it later.
I had my storage for over a year, they have been amazing to me. I haven’t had a problem, even when I accidentally took my auto pay off, they called and made sure everything was okay! Jojo is amazing and is the sweetest person ever! Will be back if I need to store my items again!
It was quick & easy to get the unit and the staff was kind! Definitely felt safe keeping my belongings here!
I was very happy and comfortable with the woman that was working on the weekend she was so nice and if wasn’t for her I would’ve cancelled my storage, I’m sorry but I forgot her name 😭
When I went to tell Jojo that I called a locksmith to drill my lock out, she gave me a free cylinder lock. She is a very professional employee.
Jojo was an absolute joy to be around and so very helpful. The facility itself is amazing.. the upkeep and how clean it is all due to her. She is a true GEM😊
Very clean and well maintained, Jojo made sure I got the correct size unit and everything fit. Very kind staff. Thank you Jojo.
Jojo was kind and helpful and a good communicator. The unit was clean and easy to get to. Perfect for our moving needs.
Jojo was amazing to work with. Very friendly and informative. Thank you for your help, Jojo!
Don't even bother with this place. I've been a loyal PAYING resident for 4 years and only when Public Storage took them over is when everything went to trash. I live out of state and only here for a limited time to clean some things out. When they replaced the digital locks with physical ones I couldn't get in. I'm completely locked out. I have a gate code that doesn't work, my door does not open and when I called customer support they said that they only have "appointments" for the following day. I'm well within the timeframe a property manager should be on site to help with issues like this and haven't seen one all day. Very frustrated since I have a small window to get this fixed before I take off again. I will be moving out completely. Not to mention when I first moved in it was only $35 for a 5X5. I am now paying $61 with no access and poor customer service and a property manager who doesn't show up to work. DO NOT TRUST THEM GO SOMEWHERE ELSE!
Edit: This was originally a 1 star review for the reasons above. Mind you, they did fix the issue but only AFTER I posted the bad review. Therefore I changed my rating to 3 stars instead. Jojo (the property manager on site the day after) was very apologetic and very helpful I don't blame her. She is the very reason I am changing my rating because I do believe she cares for people. However, I do blame customer service. I called 5 times and twice they hung up on me. The regional supervisor did come down himself to fix the problem rather than having me wait any longer for maintenance who was 3 hours away and I really appreciated that as well. My problem is why all these solutions happened the day after I needed in my unit. Rest assured I am all moved out now and don't have to deal with this anymore. Don't think I will ever use Public Storage again because my trust in them is now ruined but I do think that this particular location learned from this experience.
Jojo has respect for the rules and operates a clean facility. I have not experienced anything but someone willing to help me maintain compliance when I have questions😀.
Jojo Martinez one of the site managers at 9191 County Rd 2 Brighton Colorado was very helpful. .
Thank you
Good storage facility. Quiet. Friendly and reasonable staff. Would recommend/5
Jo Jo was great and very vey helpful. Check in was easy !
JoJo went above and beyond making my first day experience a great one thank you Jojo
DO NOT USE!!! I got a unit back in around November, the price was around 65$ I called and spoke with them before committing because I notice there was no lock in for the price. I ask them, is this one of those things where you get me in at a low price then jack it up 2 months later? The lady assured me no there would be no price increase and if there was it would be well over 6 months from then. Well surprise, surprise, 3 months later I get notified they are raising my price by around 30$. They get you in low, then you move everything in, After its all in and you don't wanna move it all again, they jack the price up .
Too bad I have to leave one star. They deserve none. Was told three days to find another storage and move all belongings because I drive an older vehicle and the oil leaked a bit, Left dogs in can while on property, guess that's not allowed? Came in one day after work to move some things out, took about 4 hours, and was told that I was there to long, guess Ryan said we can only be on property for no longer an HOUR??????
Glad to take my business elsewhere, will be seeing them in court.
Jojo was very nice helped with getting a unit great customer service great rates will recommend to others thanks!
Jojo was great!! She was so helpful and a pleasure to talk to.
JoJo Martinez is the best!
Jojo was extremely helpful and made sure I got everything I needed for my move to go smoothly. She is very professional, friendly and supportive. The facility is well maintained, clean and safe. Easy access and customer support when necessary. Thank you for everything, Jojo!
I absolutely love Jojo and Cathy in the office. Those women are AMAZING! I have never met such nice people. In today’s world Thats hard to come by and they were so sweet, super informative, and overall the best help ever. Any and all questions I had was answered immediately. They showed me the ropes to everything I needed to do and made sure I was all set. Great communication with both me and my husband. I would literally buy a storage unit just because of them. I appreciate all their work theyve done for me over the past few days and being understanding and helpful in the best ways that they could. Thank you for having good employees!
Well it was a nice and friendly for the past 6 months. However these past couple of weeks im limited on how long I can be there and can no longer do minor repairs on my vehicle all of a sudden. I've been paying $180 a month and never had anything said to me until now. I dont leave trash behind nor have I been a nuisance until now I guess. I'll definitely be taking my business elsewhere.
Jojo was great to work with! That awesome human deserves a raise!
So clean and safe! JoJo was great. Took me to my storage unit after signing up online to check it all out. She is super friendly and helpful along with her colleague, Tim at the other location! I am happy to do business with them.
Jojo at the front desk was great, very helpful with getting account set up and situated
Jojo was an amazing worker and helper she made it quick and easy and answered all my questions and very friendly to have a conversation with i appreciate the great service
JoJo Martinez was excellent and helped me rent the best deal in a storage unit. I’m very thankful and very happy with the unit that she was able to give me.
Mrs.JoJo went above and beyond with her customer service and help with any and all questions I had in regards to unit and payment.
Came into the office and wanted to rent a unit just wanted to say Cathy made it easy to figure things out.
I finally got some assistance with getting my account updated thanks to Jojo and Cathy.
Jojo is an absolute professional and extremely nice and helpful. I am very thankful that I came to this facility. It is very clean and the office looks amazing..
When I went to get my unit Jojo was amazing and helpful, she made sure I had the unit I needed to store my stuff. I can tell she knows what she's talking about!!
Jojo Martinez was great to work with and I highly recommend this location. It was clean, easy to get in and out of and the customer service was great!
Good facility to rent storage space. Very clean facility. Jojo is great to work with and is very helpful and accommodating.
I was helped by a very nice lady named JoJo Martinez and will be recommending this place to my other friends and family.
JOJO is the BEST!!! She’s been so helpful, kind, and professional!!!
Jojo is a very friendly and helpful. This place have the best rates.
This place had my unit so screwed up that i couldn't even get in, they raised the prices grim 110 to 175 without warning., and changed my lock even though i was current. Scary place to be when dark.
I had an excellent experience working with Jojo. She went above and beyond to help me get everything set up smoothly. She was professional,and friendly. I really appreciate her outstanding customer service!
Tim was super nice & set us up with a unit quick and easy. Nice space and for a good price.
They didn't assign me the correct size unit and then refuse to refund my money when I cancelled the rental unit.
A very nice person helping me .Jo Jo Martinez . Always helpful and friendly conversation.
Jojo Martinez is super helpful!
I met jojo today and she was super amazing! The property is always kept super nice very well maintained.
JoJo Martenez was so very kind. She needs a raise
Jojo was nice and very helpful and answer all my questions
Thank you, Jojo for answering all the questions I had like I appreciate the great customer service
I have to say that Jojo has great customer service and great Work ethic keep up the great work
Customer service lacks communication skills
Nice, clean and very friendly folks. Jojo was so helpful, informative and such a delight, made our visit nice! This location seems friendlier than most!
I want to thank Jojo for answering all my questions. The place is very clean and the prices are reasonable. I would recommend anyone to go there and if they have questions talk to Jojo she was very pleasant about answering questions.
I totally highly recommend this storage facility! Clean rooms, secure and affordable. Jojo was amazing and helpful and a ray of sunshine!!
Josefa Martinez is a very extraordinary person, she works hard at what she does and I really love her bright happy personality!
Josefa Martinez was extremely polite and helpful. Good customer service skills
Kim was a great help. And went above and beyond.
Jo Jo has been super helpful in securing my spaces and is a great credit to the company. The units are always clean, as is the facility, and the pricing is better than other locations. I highly recommend.
JoJo Martinez was friendly and helpful when I rented two units. The facility is clean!
Jojo is the BEST! From the moment I walked in, she was super friendly, professional, and went out of her way to make sure I got exactly what I needed. The facility is clean and secure, but honestly, it was Jojo’s customer service that really stood out. She deserves all the stars!
Great service went out of the way to help
Staff jojo Martinez was very nice , the unit was very clean and spacious . no complaints at all
Jojo was great in helping us get all sorted in our unit.
Great service and price. Thank you JoJo for your help!
Great storage facility. Easy process to get units.
We have two units here and since Public Storage took over we have been locked entirely out of the property, locked out of our units, our auto pay was discontinued without notice, we were promised a credit to compensate for all of the errors during the transition and when we asked about it, we were told that what we were promised was incorrect so we are now only getting a fraction of what was promised. If you have anything stored here, don't plan on having access to it in an emergency and know that they do not live up to their promises. Definitely looking for other options!
This facility has recently changed hands. It is now a Public Storage. You know the Orange/White people…. Anyway
The customer service for the new company has been spot on; Patty, helped me over the phone, and was even nicer, in person! The gate access hours have changed, they close an hour earlier. But, so far, so good.
The Brighton location has been an excellent place to work with , always coming up with an idea of something I might need or understanding Issues that May have come up In the past. Thank you for being a wonderful guy.I appreciate you very much.Happy new year to all of you and may you prosper in 2025.
Cheryl E
Unit 453
The manager was very down to earth and super nice and helpful
Very easy process. Great experience.
Very good people and very knowledgeable and helpful 👍
I was able to do everything online from choosing size of unit to signing necessary documents and making payments. I had used it previously and it was kind of rocky but based on this year they have worked out the kinks and made everything more user friendly.
This guy Dave at Modbox on route 2 168 th street in Brighton Colorado 80601. What a kind and amazing guy. Informed me of everything I needed to know.
Quick and easy online rental. Had to rent in a hurry in the late evening. The storage was ready to use in just a few moments.
Easy way to store your belongings in a safe place without having any time to waste in finding a place! Reasonable prices and easy payment options basically had no contact with the main office at the location! Easy transactions!
The manager, Dave was very helpful and nice.
Everything was very easy to set up my new storage unit.
So easy to move in really nice place was really impressed with it
Great experience and good pricing on the storage unit! The manager, David, was very helpful and friendly. If you need a storage unit, check out ModBox in Brighton!
The whole process was smooth and easy. Not a single glitch. Very impressive.
Fast, efficient move in. Clean units. Thanks!