Public Storage Self-Storage Units at 3911 Snell Ave, San Jose, CA

Thanks teresa for all you do for your customers. Excellent customer service always

Teresa is always a pleasure to see when making payment. Always professional thanks

Great service and clean location .

Thank you Teresa for all you do. You care about your customers and it shows

Thank teresa so much for always being a sweetheart

Thanks Teresa for all your help

Thanks Teresa foe helping me with the app today appreciate you

The service was good, but be careful with the charges. They mentioned that the charges are prorated, but when we were moving out today, they mentioned I’ll be charged for entire February. They tried to coverup by saying prorated is only for IN, not OUT which is a lie they told when we were renting it in December. Make sure to double check this and have a email proof!

Teresa thank for being awesome

Teresa is a great person and manager. Always likes to say hi to everyone. Thanks

Thanks Teresa for everything you do. Appreciate you

Thank you Teresa for being the best manager.

Tereesa was very helpful when I rented a storage unit at this location. She was always respectful and friendly.

Teresamejj is an awesome worker!

Thanks Teresa for all you do

Thanks great service

Thank you Teresa for helping me with my payment. Your a great person and manager

Teresa is awsome very cool

Thanks teresa for always having great service

Thanks Teresa for your help with my transfer today. Thanks

Teresa at Capitol and Snell is the greatest Excellent customer service for years I've lived her attitude and sence of humer

Teresa is the best. I recommend.

Susan from the Kiosk was really helpful!!! She walked me through every step of the way and answered all my questions! Thank you Susan for being so patient with me 🙌❤️😄

Aside from the high prices that fluctuate, great place to store items we don’t actually need. 😬

Thank you Teresa for being such a great lady and property manager. Your great.

I have received excellent customer service from Teresa!

Bill was extremely helpful!

Thank you teresa for all you do

Thank you Teresa for being awesome.

Teresa is such a sweet lady. Love her

Thanks for all your help today with my 2nd unit today. Thank you

Today I went in to get a storage unit & Bill was super helpful! Thank you so much!!

Very Professional Staff.

Teresa thank you for showing me my space. Excellent sevice

Thanks Teresa for the help today.

Thanks Teresa for your help with the transfer today

Thank you Teresa for all the important info today. Really appreciate you

Thank you Teresa for the help today I appreciate you

Thank you Teresa for helping out today. Appreciate you

Thanks teresa for all you.

Thanks Teresa for all you do

Thanks Teresa love coming to see you for my payment

Great service thanks destiny

Every things was great when I visited the storage office. I rented a space.

Teresa was helpful I paid my bill she was friendly always had a smile I was in and out in the blink of an eye thx

Bill is most helpful & fun to talk with.

Bill was truly awesome! He helped me out tremendously and found the perfect space for me. Thank you Bill!!!!!

Costumer service is satisfactory Teresa

Thank you Teresa for being you. Your a great manager. Always happy to see you

Bob was amazing!

Bill was very helpfully, thank you

Easy set up and great prices. Bill was great

Bill was awesome and amazing great customer service

Teresa customer service is on point! I rate her as 10 thank you so much

Want to thank Teresa for great service and she deserves a raise! Thanks Teresa for going thevxtra mile !! JLRoman

Thank you Teresa for always being there to listen when I come in to pay. Great manager always

Teresa was great help Thanks

Thank you Teresa for your customer service. Always so great

Very sweet lady and good Teresa

I was fairly new to renting a storage unit to store my items, while I relocate to new living situation and workplace, and I did a little research and at first I went with another company, but then I saw the promotion Public Storage had for the first month, and I decided to give them a try side-by-side, since there was no commitment I took only two weeks to realize that Public Storage was by far superior to the other company (big popular competitor, I will leave in-named) that I had chosen, which is why the reason I canceled the other contract and decided to continue with Public Storage at snell ave (San Jose) To keep this review 100% Huntington Ridge in a minute I will tell you that my big is deciding factor was CUSTOMER SERVICE. Although there was nothing horrible with the other company, it was a personal touch that Teresa. (The property manager) provided at this location that impressed me Anytime I had a question. She was quick to reply and polite. If I left a voicemail, she was immediate to reply. If she was out of the office she would even call after work so let me know that she got my message and tried to help me be new to Storage. This was fantastic. , but it goes beyond that I've been with family members who have had other storage units with the same company and one thing I appreciate about this location is the cleanliness, it seems like the manager takes personal pride, and making sure the place is flawless always are clean outside his wife there's no garbage anywhere, another fantastic thing is traffic is minimal guests are quiet, and polite. I think they to value the same relationship that the manager provides to her clients although I can't speak for them I do want to put in final closing that after 20 years of having my Google account I have taken the time to review less than five businesses, or so, to emphasize the amount of satisfaction, and how happy I am with my storage here at this location is a resemblance and my satisfaction It's difficult finding a storage unit that you could be happy with, but I think Teresa (in the short time I've known her) is so unique and dedicated and passionate about when she does that not only does she make my experience every time I come in and out positive but she also makes my experience with the company "public storage" a favorable one. Thank you public storage and Teresa for helping make the hectic stressful move easier for me and my family. Brian

Thank you teresa for being so nice and on top of payments.

Teresa was so helpful to me. I appreciate all her help. Very nice lady.

Thank you Leah for taking the time to help me out!

Thanks Teresa for all you do

Thank you Teresa for all you do.

Teresa supper nice and helpful great place

Thank you!

thank you teresa for being so nice and taking my payment. thank you

Bill was great. Took care of all my needs with a smile. Great service

Great cervice maria was very good doing what she's doing it was amazing amazing Onest she doing great service she goes above and beyond thanks very happy

Thank you Teresa for helping me with my payment today

Thank you Teresa for all your help today. Very nice lady

This is the first time I’ve ever rented a storage unit as I needed a place for some of my stuff during the fumigation of my house, and so I decided to go w/ Public Storage. I found a deal for the first month is $1 rent and an in-door unit to help keep the temperature at a moderate level. I ordered it online, but I wanted to check it out in person and so I went down to the facility. I met Teresa there, who is FANTASTIC! She was extremely friendly, knowledgeable, and very trustworthy. She walked me down to my unit, explained the process, and she was great! I noticed the lights were out in my unit, and so I called a couple days before and someone changed them out on my behalf which was great! I brought my own lock and so Teresa refunded me right away after I gave theirs back. On move-in day, everything went extremely smoothly. I used the app to open the gate, had the code memorized for the door to get to the in-door units, and I moved all my stuff in! After about 1.5 months, I moved out and again Teresa was amazing! As long as you move out before the next month, then you don’t owe rent for that month and so I moved out before the end of June. Teresa explained this to me over the phone, and I moved all my stuff out before the end of the month. I gave her a call and she mentioned she would walk the unit and then send me an email if everything looked good and that was it! Overall, the experience was EXTREMELY smooth, convenient, and zero stress all because of Teresa. If I ever need to rent a storage unit in the future, I’m only going to Teresa’s location. Thank you so much!

Teresa is a wonderful customer service

Teresa thank you for always helping me out when I need it. Great customer service

Teresa is the best. Service always with a smile and property always clean. Thank you

Wonderful customer service and super friendly. Teresa has made my renting experience so much easier than anticipated. I am thankful.

Thank you Teresa for helping to set up my autopay today

Thank you Teresa for all your help with both spaces Awesome

Thank you teresa always a pleasure

Bill was a great nice sweet and intelligent person and he deservesa free lunch for his efforts

Thanks destiny for your help great customer service and Teresa is an awesome property manager !

destiny n teresa are so nice! Thank you! Public storage is coo

Teresa was great ,great customer service

Thank you Teresa for all your help today. Appreciate it.

Thank you teresa for your wonderful customer service

Thank you Teresa for helping me find the best price unit to rent and going out of your way to do so.

Teresa is an awesome manager. Always keeps me on my toes for payment. Appreciated

thanks destiny for your help!!

Thanks Teresa for all you do. Property recommended

Thank you Teresa awesome manager

Teresa is awesome totally need to close later and reduce prices too high but overall because Teresa there I love it😊take care

Teresa your an amazing manager wish more people were like you

Gracias, muy buen servicio

Really satisfied with the customer service provided by the property manager Theresa. I would really recommend this storage facility. Exemplary service.

Thank you Teresa for your help today with my code

Thanks Teresa for your awesome srvice

Nice place thanks for the help destiny

Exelente

Thank you Teresa for the extra space. Very nice lady

Bill was a really great help

Great location

EXCELLENT CUSTOMER FRIENDLY SERVICE... THANK YOU, JOE.. & ANGELA.. VERY COURTEOUS... IN CUSTOMER INTERACTIONS...

Thank you Teresa for always being there to help me out. Always a pleasure to see you

Close to where I work destiny was a great help reccomend storing At public storage

Thank you teresa for all your help. You made renting so easy. Appreciate you. Go raiders

TERESA WAS AMAZING HELPED ME BOOM MY FIRST STORAGE UNIT FOR MY BUSINESS .WOULD RECOMMEND HER SERVICES AND HER STORAGE FACILITY OVER ANY IN SAN JOSE THANK YOI AGAIN 🤞🏾

Teresa your always so awesome. Love coming to you for payment

Thanks destiny good company to rent with

Thank you Teresa for all your help with the space.

Thank you Teresa for helping me today when I thought something happened to my space but it did not thank you so much

Thanks Teresa your a great manager

Teresa is ao awsome!!! I highly recommend coming here

Theresa has been a wonderful manager she's always treated me very nice even when I couldn't find my card with the numbers on it and I really had a good experience here and thank you very much If I ever need to do storage again I will come back here. Joyce Amaya

Teresa is such a nice lady. Always welcoming

Thank you Teresa for making my day. Thank you for that conversation.

Thank you Teresa for being so nice..

Thank you Teresa for being a great manager. Always making sure I make my payments

Teresa was so helpful . Best customer service ever.

Thank you Teresa for helping me today with my auto pay

They treat me good.

Thank you Teresa for helping me at the last minute. You were very helpful and understanding.

Teresa helped me find my perfect unit. Friendly professional and efficient!

Thank you, Teresa! She was super helpful and made my move out day really smooth.

Teresa was great helpful and thorough.

Teresa was helpful and professional!

Thank you Teresa for your help today. Grate price and sense of humor. Thank you

Thank you Teresa for being so awesome

Thank you Teresa for all you do. You go above and beyond literally for me. Thanks

Thank Teresa for being so nice and a great manager

Teresa was a great help with finding a good unit that fit my needs! Thank you