Great service Haden and Marco
Thank you for all your help Haden and Marco,
Marco and Haden were amazing pls check them out ! They are the best
Marco and Dave were awesome come check these guys out clean property
Esta location muy buenos presios pregunta por Marcos el te ayuda mucho en toda
Marco helped us and he was extremely patient explaining all the details. He is an asset to your company.
Great experience. Haden the manager was amazing. Super easy move in. Facility is spotless.
Haden is great! Thank you for your help! Customer service is A M A Z I N G !!! Download the App, it will make things a lot easier!
Muy bien servicio! Gracias por su ayuda Haden.
Great customer service! Great unit and Facility is always so nice and clean. Haden is super nice! Thank you for all your help!
I highly recommend this location. Haden and Marco are really helpful and always go the extra mile. The property is well-maintained, and when you need something or have a question, the team is readily available with answers. Super helpful. They showed me my space and helped me through the whole rental process. i wouldn't go anywhere else.
This is one of the best storage places I’ve have rented. Haden, Marco and the staff are always really helpful and always doing their best to maintain the property clean. Just the best customer service ever. 5 star plus. Great people always helping…
Marco and Haden were awesome
Pretty well oiled machine at this point. If I have complaints it would be for premises to be open/available entry later than the current closing time. I tend to be more of a night owl & it would be helpful to be open later.
Otherwise no other issues to speak of. The staff has been friendly & helpful the couple of times I needed assistance & usually a cart/hand truck is available whenever I need one.
Also, on a side note gas station next door on Vanowen has cheapest gas in LA!!
Marco was amazing he has great costumer service helped me out with everything and he’s a gentleman 😊
Haden at the Vanowen property is literally an angel!! We had to move storage units suddenly and he completely took care of us. We could not have done any of it without him. He took extra time to help us even move large items and helped us the whole way through. We are so incredibly grateful for him. If you are wanting to rent, definitely rent at Vanowen and ask for Haden because you will be completely satisfied. Thank you so much Haden again for everything
Haden is absolutely incredible. He is so kind and incredibly detailed. The best customer service I’ve experienced at any storage unit ever. We were dealing with a hard situation in our unit and he handled it with such care and consideration. We are so appreciative of him.
Great customer service very patient about showing us storages definitely will be here for a while recommend… special thanks to Marcos for for help…
Nice and clean storage. feels secure with all the doors you have to go through to get in. Marco was nice enough to help find a unit to meets my needs.
I was help by Marco today, guide me to my unit on the second floor. He was very helpful and professional.
Just moved to L.A, tried out different storages and THIS one is the best in my opinion. The property is safe, the management are all good people (respectfully talk to them about your situation and they will actually try to help you 🔑 ) most of all, the property manager, Marco helped me through a tough situation and continued to go out of his way to make sure I was taken care of. This guy is the main reason I’m leaving this review. Talk to Marco and he’ll gladly help you! Thank you, Public Storage 🙌
If you’re thinking about renting a storage unit, do it here — and ask for Haden. Dude runs this place like it’s the Pentagon, but with way better vibes. He was fast, friendly, and somehow made paperwork feel like a victory lap. Clean facility, easy process, and customer service so good I almost wanted to store more stuff just to hang out.
Truly appreciate the help of Marco for making our experience easy and fast. Was in and out and we got a great deal!
Marco what an amazing property manager such a friendly smile and personality very welcoming to everyone around him and one self, had an appointment today and before walking in already knew he was going to be a pleasant to work with, thank you public storage for the amazing customer service will be coming back and referring every time!!:)
Marco and haden were reslly helpful thank you
Marco and haden were very helpful thanks You
Came to get a storage unit here at this facility and Marcos explain things perfectly well and gave me a storage the suite form what I need it 100 percent recommend
Thank you Haden for your service and great sense of humor. Will recommend to family and friends
David, Ryan and Marco were all very helpful. The facility is very clean!!! Highly recommended!
Haden and marco are super helpful they go out of their way to make the move smoothly.
I just want to take a moment to give a big shoutout to Haden and Marco. These guys were awesome to work with. From the start, they each brought good energy and stayed on top of everything we had going on.
Amazing I love this place is always clean and the management is always very welcoming Haden and Marcos always try their best to help. Highly recommend this place as is secure. Always clean and parking is easy. Management is always in a good mood.
Marco has amazing costumer service went above and beyond for me.
In life, you rarely get a 5 star experience. Movies don’t seem to be as good as they used to, restaurants have iPads now, and customer service has gone the way of the dinosaur. Well, at least I used to believe that last part. We called up Public Storage yesterday in a moment of need, and boy, did they deliver. We wanted to take a look at a few different sized units in the North Hollywood area and the gentleman we spoke to on the phone directed us to a few affordable options at this Vanowen location. We cruised over and parked in the very spacious lot, and then wandered inside the lobby. Haden was sitting at the front desk waiting to greet us. His friendliness was immediately disarming, and he made us feel like VIP customers. He showed us the two differently sized units and gave us ample time to make our final decision. He walked us through the entire process, not missing a single detail, and swiftly set us up with our dream storage unit. We were able to begin moving our items just a few minutes later. Public Storage, and most importantly, Haden, saved the day.
Marco was amazing at getting me a great rate and checking me in with a storage unit last minute. Very grateful. Nice guy and clean peaceful storage unit. Recommend :)
Great prices , clean location and amazing service . Thank you Haden for answering all my questions. This was an easy process.
Nice and clean storage. Thanks to Haden for great customer service and all the support during the process of getting the unit
Muchas gracias por toda su ayuda Haden. Gracias por todo
Marco is amazing he helped me out
Marco and Haden helped me they were awesome
Thank you for your service Haden!
Thank you for the great service through out the years! I appreciate it!!
I’ve been having a storage unit since they staff is always friendly and helpful especially Marco always giving me a hand and going the extra mile for me.
Gracias Haden y Marco por todo
Marco has always been amazing great customer service
Haden ROCKS! Incredible customer service. I was on the fence about keeping my storage unit but Hayden made the decision much easier.
Marco was awesome he helped me out
Marco and David were awesome
Great experience! David and Marco are total pros! Thanks!
Marco and haden were awesome thank you
Thank you Marco for the great customer service! Extremely helpful and polite.
AMAZING people, amazing place. Oscar was great and Haden was on top of everything. Oscar was nice and super helpful
First time using public storage and had the best experience with Hayden. He was very kind , patient and helpful. He helped me in a lot of ways not only giving detail explanation and instructions for how to use the storage but also navigating me to the unit I borrowed. Highly recommend this place!
I had an excellent experience with the storage! The space is clean, secure, and perfectly meets my needs.
I want to highlight the exceptional service from Haden, who is always willing to help. He made a huge difference in my experience, always available to answer questions and provide support.
I recommend it to anyone looking for quality storage and impeccable service!
⭐️⭐️⭐️⭐️⭐️
My fiancé and I had a storage a unit here, and have no complaints! Over the course of almost 2 years, we started off with a bigger unit then moved to a smaller one, and the process was seamless and easy. Special THANK YOU to Haden all of his amazing help throughout this entire experience, truly the best at his job, he eased all of our stresses!
We have to say a big thank you to Marco for helping us today. We have a storage facility at the other north Hollywood location and we were waiting there for 45 minutes , calling customer service 4 times, two messages for property management and no one on site . We had our child with us and left work . So we went to this location and Marco helped answer our question about our lock and access. He was so helpful, caring and we were not even at his storage facility. Platinum customer service . We wish we had moved our stuff to his location .
They really care about customer service. I had an issue and they reached out and corrected the issue…Thank you
Haden was super friendly & helpful . Went above & beyond . Definitely recommend this place ! the employee makes a place what it is & this place is for sure a 5 star !
Marco is great! He’s always very helpful and attentive. I appreciate his willingness to go out of his way for me. Thank you for great service Marco!
Excelente servicio al cliente 👌 Marco y su compañero estan en todo !!! Recomendado
Marco and haden were the best ! Check the property it is always cleaning ! Friendly staff
I had some questions about renting a storage unit, and Ryan was super helpful. He has excellent customer service. I am really impressed. Will definitely be doing business here.
Ryan was an awesome help 🙂
I just want to take a moment to give a big shoutout to David, Ryan, and Marco. These guys were awesome to work with. From the start, they each brought good energy and stayed on top of everything we had going on.
5 stars clean great hours!!!
Marco helped me great customer service super helpful and fast!
Great service Ryan and facility was clean thank u
Our business was in urgent need of some storage space, so we decided to stop by and check things out. Haden and Marco were amazing! They helped us with the rental and were so friendly and kind throughout the entire process. I really appreciated that they took the time to explain everything and went above and beyond to assist us. It made our experience so much better!.The property appears to be very well kept and organized.
I had the pleasure of working with Haden and Marco, an exceptional duo. They assisted me with our unit, making the renting process smooth. The property was very clean and well-organized. I hope to work with them again in the future.
This very kind, hardworking gentleman, I believe his name was Marco. At the office was super helpful, was able to make my move much easier. Also the property seems well kept. Ask for Marco his service and work ethic was greatly appreciated! Awesome employee definitely coming back.
I had some questions, and the rep that assisted me I believe his name is Marco. He was a delight, he answered every single question I had. He was very polite and pleasant and professional. The office looked clean and nicely kept. Public storage should hire more employees like Marco.
I can't describe in words how helpful, polite, and understanding Haden and Marco were with the process of renting a storage space the plus is clean. I highly recommend this Public Storage. Ask for Haden and Marco they got you. 10 Stars...
Marco was very helpful and property is very clean.
Marco and haden were awesome thank you
Haden was great thank you!
Marco was the best thank you
Marco and haden are the best
I cannot say enough about the outstanding service Marco provided at Public Storage. From the moment I walked in, he greeted me with a warm and professional demeanor, instantly making the process smooth and stress-free. His efficiency is truly unmatched—he handled every detail with precision, answered all my questions thoroughly, and ensured I had exactly what I needed without wasting a minute of my time.
What truly sets Marco apart is his attentiveness and genuine dedication to customer service. He goes above and beyond to make sure everything is in order, offering expert guidance with a level of knowledge and care that is rare to find. His professionalism, patience, and willingness to assist made my experience seamless.
If every business had a Marco, customer service would be a dream everywhere! He is an absolute asset to Public Storage, and I highly recommend seeking him out if you want a hassle-free, efficient, and pleasant experience.
So far so good. It’s only day 3 of moving my stuff into my first ever storage unit. Hayden was awesome and helped me with a space that accommodated my needs. I haven’t seen the bathroom yet but outside of that and a couple spiders here and there it’s pretty clean well maintained location.
Marco and Haden were awesome
Marco and Haden were awesome
Oscar was amazing and helped me out
It was my first time ever using a storage space and Marco could not have been more helpful. He made sure I had everything I needed and even showed me how to get to my storage space. Amazing customer service! Very happy with the decision I made.
Public Storage on Vanowen in North Hollywood is pretty good. Today, Ryan assisted us with a storage unit and was very friendly and went above and beyond us. His energy was great.
Oscar always has a smile on his face and remembers me when I come in. He’s the main reason I had decided to go with this location!
Bryan and marcos great service went above and beyond
Thank you for the wonderful Service Haden
Marco and chris were very helpful best experience
The customer service is awesome! The guys & gals are amazing & help with whatever you need. Thank you!
I recently visited a storage facility for the first time, and I had a wonderful experience thanks to Haden. He was incredibly knowledgeable and helpful, answering all of our questions with patience and expertise. Haden even assisted us in upgrading to a better unit that perfectly suited our needs. We are truly grateful for his outstanding service. Thank you, Haden!
Hayden at the NoHo area location on Vanowen has restored my faith in the company after staying away from them for years. Great customer relations, friendly, sense of humor, and seemed to genuinely appreciate my business.
Clean, neat location. U can tell they take care of the place. Good prices for storage location. Chris explained thoroughly and was helpful. Thank you
Oscar was very helpful, he explained everything on Spanish for my family and I. Oscar was geat, this locstion is grate
The BEST humans work here!!! I originally was only going to rent for just a few months and ended up renting for over a year!! Clean facility. Perfect climate control. Great staff. Chris and Stephanie were absolutely the most incredible leaders for this property! I could not have been guided and supported by a better team. This was the smoothest part of my otherwise crazy move!! I would highly recommend this storage facility and I highly recommend Chris and Stephanie get a raise!!! They were perfection and I’m forever deeply grateful. And if David still works there he was phenomenal too!!! Thank you guys so much for taking such good care of my property/units and making the experience seamless!!!!
So far I’ve reserved my unit and everything was so easy and I couldn’t be more grateful.
I chatted with Ryan on the phone to secure my unit and he was extremely patient and kind. I’m looking forward to having an easy move in :)
Facility is clean and well kept compared to other public storages. Haden has helped us get the right space at the right price for our necessities, he always answers our questions and is very helpful. I would recommend this public storage to my family members and friends.
Was in the need for a storage place, walked into the office and was greeted by Haden. Haden walked me through the rental process and was very sincere and friendly. He helped me secure my storage with ease and signed me up for the app. Thank you for making life a little easier. Thanks you so much
Karla was really helpful she explains me everything and answers all my question really profesional . She was really sweet and very kind with a big smile and make me feel so confortable . I really recommend this public storage is really clean with a lot of lighting and with AC and the prices are really really affordable , Karla I wish you the best in your profesional journey in the Public storage plus she is a bilingual . It was my please meeting you . Thank you for all your help God bless you .
Judy G.
Tom was very helpful in finding the proper size unit for my storage needs. Recommend this place. Other office staff nice as well.
Great location and best prices in Noho. Chris was very helpful when looking for the unit.
Thank you for assisting me on getting my storage. Recommend this place ask for Haden.
Ryan and Haden are awesome they helped me get. A great unit
It's clean and they make it simple by having flat bed dollies available and you can access all gates and doors within the app. It serves it purpose and I am pleased.
Thank you Haden for all your help! You are wonderful.
Gracias por toda la ayuda Haden.
Ryan and Chris were awesome
Haden was amazing and did a great job finding me the perfect storage size and price for my needs! This location is the best Public Storage I have ever been too! 10/10
Tom was very helpful in every aspect of the renting process!
Very sweet staff and very secure. Ryan was helpful
Thanks For all your help Haden
The new worker there, Stephanie I believe, made the rental process real simple. The property is kept clean, and i highly recommend talking to Stephanie if you you're interested in getting a storage unit.
Great place no
Complaints.
Gracias por toda su atención Haden. Se lo agradezco mucho.
Chris and Haden made the rental process real simple. The property is very clean and the place is well secured highly recommend!
My experience was quick and easy I high recommend this Public Storage store on Vanowen
Marco was very helpful and knowledgeable regarding all my questions and concerns and walked me step by step on my new rental thank you Marco
The new worker there,Stephanie I believe, is very helpful and professional she really makes the environment in the place welcoming and safe for your belongings everyone I really recommend this spot!
Very good location probably my favorite throughout the valley super friendly front desk . Lowest prices around too so that’s a plus for me .
The four people in the office were awesome! Very welcoming and friendly!
Thank you Haden for all your help all these years! And helping me with the rent. God knows I need it!
Oscar helped me very professional and nice explained everything clearly. Thnk u
I moved in back in August, I am a pandemic nurse who dedicated his life to helping people and in September I became unemployed through no fault of my own. Shortly before that, my car broke down and through a series of costly repairs my accounts became drained very quickly, I fell behind, I notified both storage companies "Price Self Storage" & this facility, Price refused to work with me, charging me astronomical amounts for their spaces to rent, and their staff are notoriously rude. They don't interact with you at all unless they want money from you. If you need anything from them they stare at you with a look that seems to say "how dare you talk to me" Thanks to their over priced units I racked up quite the bill extremely quickly so much so that by the time I found steady work again it was going to take me time to save up the payment. In the end the contents of my storage locker were sold at auction for a $100 meanwhile the contents of the locker were easily 15x that. Lets discuss security, simply put, unbeatable. The site has 3 sets of locked security doors that can only be unlocked by your phone, then once inside you have your actual security lock on your unit. Public storage worked with me during this time, they understood my struggles and they made me deals, trusted me, and sympathized with me, and in the end? I am not gainfully employed again, suing my old employer, and i am up to date on payments and enrolled in autopay with public storage. Silver linings.
Thank you Haden for your service and help
Haden and his crew are the most kindest people there! Always greetings me when they see me and they always have a smile on their face! If anyone is interested in getting a storage unit i would highly recommend talking to Haden here!
Awesome! Best service, professional and made sure I got the right size!
Recently went to see a few units Cris and stefanie were very helpful they helped me great service
***120% Recommend***
After getting ripped off badly at the previous storage place that had started me at $146 month #1, $179 month #2 and $233 by month #3 for an 8/10 storage room!!
I called around and landed a conversation with Hayden. He booked my appointment and after he heard my story he showed me his rates (which are wayyy cheaper) and he ended up giving me a special rate that was available that day.
I couldn’t be happier with the cleanliness, easy access and awesome management. Ask for Hayden, coolest guy on the planet!
Muchas gracias por toda su ayuda. Se lo agradezco mucho Haden
Thank you for all your help today Haden, you are amazing
Muy buen servicio en este local, muy limpio todo. Gracias Heidy por su ayuda, muy amable. Gracias.
Buen servicio de Heidy y Chris. Gracias por esperarme.
Heidy was awesome! So fast and so professional at check-in. Couldn't have been easier. A+
Karla was super awesome, thank you!
Public Storage Noho was a great experience! Jazz is extremely helpful and was able to create an easy storage experience for my partner and I! Thank you jazz!
David was exceptional!! He was a tremendous help in walking me through the rental process. He has a great sense of humor and is extremely knowledgeable. Thanks again David!
Thank you for all your help! You were amazing Haden
Haden is the best, thank you for all your help
Was very impressed with the simplicity of renting storage and the warmth of the staff helping at the front office— special thanks to Carla and Haden. My only complaint was that there was one or two fewer carts than there should have been for moving heavier items.
Amazingly knowledgeable and easy process with great advice and professional!
David and Karla were a big help
David was super helpful and friendly! Easy check in and clean facility.
David was so helpful when I was in serious need of a storage unit day of! He made this process so easy and quick for me! Thanks David.
Karla was so perfect!
Helped me and made things so easy!
Thank you!
Logan, carla,omar were helping thanks
Thank you for the help Karla and David.
Dave was awesome! He stayed late to go over my rental paperwork and made sure my access code work. Thanks!
Rented a unit online came to the facility to find out it was to small, went to upgrade and customer service said I would lose all my promos and the web price. Came into the location where Haden & David assisted me in keeping the price from the web and my $1 special. I highly recommend Haden & David and highly recommended not dealing with the phone customer service because they are worthless
David was like a light at the end of a dark storage tunnel. What a helpful human. Thanks for all the help!
Karla and David amazing service
Dave and Karla were extremely helpful! Dave will make your move in a hilarious and wonderful experience! :)
David, you were very helpful!!!!!! Thank you for taking your time in helping me and for being friendly and professional through the whole process!