hi, had a great experience at the office and then when setting up my space online was helped by Taylor on a phone call as he must've saw I was struggling.and he was fantastic. He made it easy and was able to help and answer all my questions. Thank you Taylor! five stars all the way! Bob
The staff here is awesome, but the upper management has some things to learn from these guys!
They tell me I'm not allowed on any public storage properties, for something my ex girlfriends son did!! Supposedly he robbed units, now mind you he's never been charged, and neither have I!! I wonder why that is cause it never happened, they just don't like the fact that unlike other people's units they want and give them 1 day to out of 2 units that I can do it every time!! Duh that's what I do for a living! You will never be able to keep my stuff so give it a rest!! And FYI I'll see you in court very soon my lawyers drawing up the paperwork after the New Year, and one more thing we can be in court as long as u want, cuz unlike other people my sister is law is an amazing lawyer so no cost to me!!!! HAPPY NEW YEAR!! SEE YOU'LL REAL SOON, And I am suing for defamation of character false charges, and pain and suffering!!!
Amazing customer service. I needed to transfer to a larger unit and the process was super easy and quick!
Best Public Storage I’ve been to; always so clean and feeling of safety. Staff are very friendly.
Nice facility but horrible experience with the representative working that day. Initial interaction was silence, unwilling to assist, unwilling to offer alternatives, borderline offensive and blatantly dismissive. I've never experienced this level of rudeness and disrespect. If the owner reads this, you're welcome to reach out. I will share further details that may be of interest.
Got locked in storage facility with my vehicle. The bay doors to exit would not open. No posted emergency phone number for being locked inside. They do not allow 24/7 access to your unit. Hard to get ahold of a live person especially for emergency situations!
Josh on 35th was super friendly and helpful when I was in need of some help
The whole move in process was a breeze thanks to Josh. He explained everything in detail and was very friendly.
The space is clean and air conditioned. Love that you are able to drive right in and they have carts available.
Thank you Josh!
Josh and Ashley were so helpful, friendly and made the process very easy to rent a space for our cargo trailer . Would highly recommend!
I was looking for information in regards to a new storage unit a few days ago as I am moving soon and unsure if ill need more space for my belongings. Josh answered all of my questions and was very patient with me. He showed compassion and was very understanding of my situation. I am still debating on whether I will need a unit or not but because of his willingness to help this will be my #1 choice if I do need to proceed.
Ask for Taylor best service I never give five star reviews. In this case I really had to. He was great.
Don’t fall for the low cost deals
Without any notice they raised my rent amount over $30 dollars
They said it’s in the contract to raise the bill whenever they want
Not good since I’m retired on a totally fixed budget 😳
Elle was wonderful and helped me with my needs
I like them better than Uhaul storage. I pay $24 a month for a 5x10 room I think, Uhaul would of charged me $100 plus for the same room! Im good on that! Go to public storage and the store cars and IT'S for the low!💯❤️
Taylor was awesome! Thank you so much for the great service!
Taylor was very helpful, I started the process online but had some questions. Taylor called me and answered all my questions and helped me finish the process over the phone.
Tbh....its pretty nice and ducked off....so sometimes you will miss it. But besides that I ordered my storage online and forgot to pick up the keys, low and behold my keys i took off the red tag and my keys was inside waiting!!!! ❤️❤️❤️ 5/5
Taylor was super helpful& kind. Good job public storage!
Elle was excellent with service
Elle was a big help and its a good spot👍👍👍
Nikki and her colleague were very helpful in getting me into a storage unit today! Thanks guys(:
Nice new facility plenty of RV parking
Sylvia was great help answered all my questions thank you
Service was absolutely exceptional I made list of questions coming in and the lady at the desk covered everything and more with professionalism and confidence. I understood everything I needed and was very impressed 10/10 would recommend her as an employee to anyone
Fantastic service. Exactly what I needed.
This was honestly the easiest thing I've ever done! Plus they have indoor loading and unloading which is absolutely amazing!!! Nikki did great and I'm so happy I chose this public storage!!
Nikki was very professional courteous and helpful after speaking with her it was a no brainer to change storage facilities this is a great location with great amenities for storage needs Thanks Nikki
What a Beautiful Storage Facility and the location is Perfect!
Great location and friendly staff! Very convenient with immediate access to I-17. Highly recommend!
This is the nicest storage facility I’ve ever seen! It has an air conditioned drive thru loading/unloading! You can drive your car/truck/moving truck into the building to unload your items. They also have RV Garages and Covered & Uncovered RV parking spaces with amenities for RV.