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Public Storage Self-Storage Units at 4725 N 43rd Ave, Phoenix, AZ
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
-
5'x5'Online only price$ 18/moSmall 5'x5'- ground floor
- climate controlled
- inside unit, swing door
$ 18 /mo $ 18Best Price Label+ one-time $29 admin feeHurry! -
5'x5'Online only price$ 25/moSmall 5'x5'- ground floor
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 25 /mo $ 25Best Price Label+ one-time $29 admin fee1 unit left! -
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5'x10'Online only price$ 32/moSmall 5'x10'- elevator access
- climate controlled
- inside unit, swing door
$ 32 /mo $ 32Best Price Label+ one-time $29 admin feeHurry! -
5'x10'Online only price$ 43/moSmall 5'x10'- ground floor
- climate controlled
- inside unit, rollup door
$ 43 /mo $ 43Best Price Label+ one-time $29 admin feeHurry! -
5'x10'Online only price$ 46/moSmall 5'x10'- ground floor
- climate controlled
- inside unit, swing door
$ 46 /mo $ 46Best Price Label+ one-time $29 admin feeHurry! -
10'x20'Online only price$ 87/moParking 10'x20'- outside unit
- uncovered
- drive up access
$ 87 /mo $ 87Best Price Label+ one-time $29 admin fee2 units left! -
10'x10'Online only price$ 100/moMedium 10'x10'- elevator access
- climate controlled
- inside unit, rollup door
$ 100 /mo $ 100Best Price Label+ one-time $29 admin fee1 unit left! -
10'x10'Online only price$ 117/moMedium 10'x10'- elevator access
- climate controlled
- inside unit, swing door
$ 117 /mo $ 117Best Price Label+ one-time $29 admin fee1 unit left! -
10'x10'Online only price$ 117/moMedium 10'x10'- elevator access
- climate controlled
- inside unit, swing door
- near door or elevator
$ 117 /mo $ 117Best Price Label+ one-time $29 admin fee1 unit left! -
10'x10'Online only price$ 120/moMedium 10'x10'- ground floor
- climate controlled
- inside unit, rollup door
$ 120 /mo $ 120Best Price Label+ one-time $29 admin feeHurry! -
10'x15'Online only price$ 134/moLarge 10'x15'- elevator access
- climate controlled
- inside unit, swing door
- near door or elevator
$ 134 /mo $ 134Best Price Label+ one-time $29 admin fee1 unit left! -
10'x10'Online only price$ 148/moMedium 10'x10'- ground floor
- climate controlled
- inside unit, swing door
- near door or elevator
$ 148 /mo $ 148Best Price Label+ one-time $29 admin fee1 unit left! -
10'x15'Online only price$ 152/moLarge 10'x15'- ground floor
- climate controlled
- inside unit, rollup door
$ 152 /mo $ 152Best Price Label+ one-time $29 admin feeHurry! -
10'x20'Online only price$ 218/moLarge 10'x20'- outside unit, rollup door
- enclosed
- drive up access
- vehicle parking
$ 218 /mo $ 218Best Price Label+ one-time $29 admin fee1 unit left!
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Phoenix Storage Units Near Camelback Road and Route 60
This Public Storage, located on the southeast corner of 43rd Avenue and Camelback Road, is a convenient location offering cheap storage units to the West Phoenix, Glendale and Alhambra communities.
Just off the 60 Freeway/Grand Avenue and just minutes off of Interstate 17, this location sits just two miles west of Grand Canyon University and less than a mile from Alhambra High School, offering a large selection of self storage units, including 5x5, 5x10, 10x15 and 10x30 sizes to local residents and businesses.
This facility features indoor and outdoor rental units, with interior hallway or drive-up access. A manager lives on-site and the facility requires a keypad code for entry.
Whether it's storing a few boxes of seasonal gear in a smaller storage unit, a medium-sized unit for a few semesters worth of old GCU textbooks or upgrading to a much larger size during a home remodel project, Public Storage has the right storage option on hand.
Grand Canyon University was first founded in Prescott, Arizona in 1949. It moved to its current Phoenix location in 1951 and is now over 75,000 students strong. Public Storage is proud to continually accommodate the storage needs of this growing campus community and its surroundings.
Amenities:
- Easy access from Route 60 and the Black Canyon Freeway
- Climate controlled storage options
- Flexible month-to-month rental agreements
At Public Storage, You'll Always Find...
- Convenient Storage Solutions
- Keypad Access
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 1126)
Damien’s service was outstanding! Super respectfully and took the time to let us pray for him. Will definitely be recommending friends and family to this place!
Geno did a great job helped me out a ton!
It was ok
Damien was great and helped out with everything I needed!
Damien was super helpful, getting us set up with a storage for the summer! He was professional and well spoken. It was a quick visit, and we were good to go!
He was very helpful and nice even though I had no idea what I was doing.
Today, I had the privilege of speaking to the one and only Damien at this storage. Other than being extremely insightful on the application for this storage unit, he was a friend. He was so kind and friendly and has personally changed my life. He was a gentle reminder that kindness is cool. Very grateful for this experience and I will be returning.
Damien was so helpful in the storage paperwork process. He was so helpful and walked us step by step on how to access the app and for everything else. This was truly the best storage experience I’ve ever had. Could not thank him enough for all the help.
Honestly one of the best of public storage I've been to... Damien is probably the best employee I've dealt with by far .. he's very well spoken.. he speaks very clear and knowledgeable so u have no reason not to be confused about anything .. he helped with me understand the confusion on my rent balance in a way no other employee has.. this facility is clean thanks to him cause Everytime I come around he's doing something to better the facility... Best public storage in Phoenix hands down !
Very helpful!! Thank you to damian for making it so easy
Damion was the best with the assistance he provided, very thorough and polite. I look forward to more business at this public storage location!
No customer restroom due to homeless in the area no outlet for cell charging should you need to while moving staff not friendly or concerned homeless sneak in and out of property my unit has had attempts to be broken into lights are motion if not continuously moving left in the dark lifting a heavy item must go into hallway to trigger lighting
Cristian es muy amable. Gracias por tu servicio
Came in today to get a storage unit. The staff at the front were very friendly and welcoming. Damien helped me out and answered all my questions. Great customer service. Would recommend this location.
Damien was very helpful and he was very nice and explained everything to me
Just set up a storage unit at Public Storage. Damien was super friendly and made the process a breeze. Couldn’t have asked for a simpler process.
Damien is a legend. Great service, explained each part of process throoughly.
Smooth process and friendly. Damien super awesome
Damien is Great help and awesome customer service.
Damien is very considerate generous and I love his customer service
Damien was very helpful and friendly and we were about to get everything resolved in a quick fashion
I'm not sure if this dude is new but theres a guy there named Daniel and is extremely rude, has zero personality or any sense on how to deal with the public. Luckily Damien has been amazing and unfortunately had to apologize for the rudeness of this Daniel character. I have multiple units there spending almost $500/month and to be spoken to like a child from Danny boy is absolutely unnecessary. Only reason I'm giving two stars is for Damiens politeness and understanding. Will be transferring my business to another facility ASAP.
Things gotten 100%better .nice people and polite willing to help. It's clean and worth using
Cody has been a God send. After the company switched it has been a mess,and Cody really helped us get it straightened out. I'm very pleased and happy to have someone like Cody to work with
Cody gave me great customer service. Friendly and professional !
Cody is so good at his job, he made everything so easy. Ty Cody!
Damien was very helpful in getting me my second unit. I would recommend this facility and Damien!
We purchase storage units on auction and we have been working with Damin and he has been amazing. Very pleasant and helpful. He gets a big gold 10 in my book and we will be telling everyone about him. Thank you guys so much
Great customer service from Damien!
Very polite and efficient. Would recommend this space to everyone you are very fortunate to have Damien
Damien was very helpful in getting me a unit. Couldbt recommend anyone else. Loved the custiner service i received!
The manager was very kind and compassionate.
Damien was really helpful & gave us all the information we needed. 5 stars!
Friendly and reliable service. Facilities are clean and well maintained. Front desk staff goes the extra mile to help out.
Angy and Jacque were amazing!! Very friendly, easy move in.
Damien was a great Sale associate. I would definitely recommend more people to this location
Eric the property manager updated my information and help me install the app. Great service. Thank you!
Damien is amazing he is real respectful and really cares for the customers please keep him your company he is totally worth it
Damien has been nothing but excellent, helped me from beginning to end, even with loading the app...thanks
Samm and MJ were great
Damien 's Excellent Attention
Awesome took care of me and all my needs. Elena is great. Customer service . She needs a raise. I will recommend this place and Elena. To my friends and family. Thank you
I don't do reviews on anything, but I decided to make an exception, some relatives decided to move back to our home state, I needed something secure, and clean. Elena was so polite and professional, she answered my questions and helped us with a unit that fit our needs. Thank you for your help Elena ☺️🙏
I recently had the pleasure of speaking with Elena at Public Storage and couldn't be more impressed.
When I walked in, Elena greeted me with a warm smile and a professional demeanor. She was incredibly helpful, answering all my questions with patience and clarity.
Elena made the process smooth and stress-free, ensuring I felt comfortable and confident with my storage decision. Her attention to detail and genuine care for customers truly set her apart. Thank you, Elena, for your outstanding service! I highly recommend it!
Best costumer service so everyone needs help Elena tha one
Elena Tarín is the most knowledgeable and professional person I've ever encountered in my rental experience. Keep up the good work.
Well Elena was really helpful.I would come back and have her help me.
My experience at this public storage was very good. All my questions where ask on hour and prices. Definitely Lena was very good help. Answered all my questions. Was very patient with me also lol
Elena is so informative and kind, when I walked in she assisted me with essential items to ensure all my items remained clean and safe. I'm thankful for her assistance. 10/10 recommend this spot specifically because of Elena. Truly great customer service!
Definitely 5 Star Property!!! Nena, was extremely pleasant, helpful and professional. She helped me with the perfect unit for my need. The property is well kept and clean. I’m EXTREMELY HAPPY!!
Elaina is the best!! So knowledgeable and solved any worries i had about storing my items. I highly recommend this facility!
great place good prices its clean and the Staff was very nice and professional thank you for your help Elena
Raise ur bills without telling you then it goes up 60 to 70 dollar
I highly recommend this business
Their customer service is second to none the product quality is consistently outstanding, exceeding my expectations every time
I was completely impressed with their professionalism and customer service thank you Elena for the storage unit and the supplies I need to put myself away
Damien was very helpful and patient with us while talking over our rental options
Lena Was AWESOME
Place was busy, but she was holding it down
UNIT WAS well stage a she showed me the property very clean .
Keep increasing unit rent for nothing bathroom are always locked and out of order no water fountain veranda smells of piss
Lena was very helpful and patient. Lena went above with costumer service to help me. I would definitely recommend public storage based off My experience with Lena. She deserves a raise. :)
clean and and big units. i went by here to maybe rent one out and your employee service from lena was fast and helpful. she was very informative on which units would be best for storing your stuff depending on what you have to move.
Came in for so e storage and got 6 months. Lena did grst by my needs. Im totally satisfied and would definitely recommend
New to this place and first time going in the front desk lady came out to me and yelled that I wasn't supposed to sell my things at the storage I told her I wasn't she profiled me because I had a ladder on my car .and there was a old lady waiting for a man with a ladder to sell. I kept telling her it's not me .ya rt she said Never saying sorry for her mix up and walked inside and locked me out of the office for 35 mins it was Hot I WUD have never got in if it wasn't for some lady needing something I don't believe she WUD have let me in . I wanted to call someone but was scared of getting kicked out. I'm 64 and having a hard time moving and paying for things I was blessed in finding them I hope she having a better day. I WUD like to see her go take a class on how to handle customers.
Very fast, polite and easy to work with. Would recommend to others.
Lena is awesome, she helped my son lower his payments and took care payment. Plus she's cute, lol.
After speaking with a few other storage companies. Which were either rude or very short with me on the phone. I tried one more time and spoke with Lena she was professional, polite, and very helpful. That made my decision easy going with Lena and public storage. Thank you, Lena, for relieving my stress and being a huge help.
Lena was very nice and she got me in my unit very fast without any issues. Great job!
Amazing service and professionalism, accessible pricing and friendly environment, I recommend this to all my friends it's 5 Star service.
Lena was a very big help and the nicest person on the world
The woman on this property who I believe is the assistant manager (stated she was the property manager for the day as her manager was off for the day) has terrible customer service. I have only been here for a month and was organizing my unit when this lady walked by to do her walk through. She saw I had a cup (which had a lid and had iced water in it) she told me I couldn't have and beverages in the building. We are in Arizona where it's 100+. Then she looked in my unit and said I altered the unit because I had a speaker plugged in to charge while I was organizing my boxes to make space (The extension cord was in the unit when I moved in so I used it, this shows the unit was never cleaned before I moved in) she tried to say I altered the unit by having the plugged in when the extention cord wasn't even mine and that was the only thing that was plugged in. I wasn't moving fast enough for her so she messaged her manager and said I had to leave. I asked to speak to her manager in which she wouldn't even ask him to give me a call. Not all employees at this site are terrible but I just paid my unit up for a few months and can't believe how disrespectful this on site manager was to myself as a customer. I plan to speak to the actual store manager regarding this issue. I'm not one to complain normally and I know storage facilities have issues with people who sleep in their units but not everyone is trying do those types of things. I want to see in the policy where it states your not allowed to have water.
lena was very helpfull and nice and help me what I needed help with and had good customer service
I had such a good experience at the storage unit. There was a lady there named Lena that was so helpful. She answered all my questions and even Offer to assist me more
Elean is amazing she was helpful and professional and I enjoyed my experience with her today I would recommend renting at the store she is at ! Thanks Elena
Monthly rate goes up every few months. Started at $50 now at $113 which is ludicrous. Will put your unit to auction in under thirty days. Bad customer service. Only two carts where my unit is and they’re rarely there. Dumpster is half the time overflowing. They change the Bluetooth log in all the time and I was locked inside the gates for over a half hour with it timing out on unlocking the gate. You are locked out of your unit after the first of the month if you don’t make a payment or even pay partial even if you tell them when you set up getting a unit your pay dates/direct deposit. They’ll cut your lock as well and charge you fees-Even if you have paid on your unit but not paid full for the month. Even if you talk to management or the office and they say they put notes on your account they don’t. Floors are wood and creek. It’s really not air conditioned as it’s over 85 in my upstairs unit-the building is not air conditioned.
My new favorite person DANIEL I called in all anxiety and he in a flash made it all better now that's customer service 💯 ur best u have a wonderful weekend see you when I'm in town thank you once again!!!!!
Muy buena atención por parte de Damián y sam
I've been storing here since February I've seen this place go through employee's and managers but the best employee to ever work here is Daniel this guy right here is the best thing Public Storage could ever have he should be the one in charge what a guy polite very professional excellent customer service he keeps the place clean I can always count on Daniel he doesn't seem to get the proper praise for a job well done so JOB WELL DONE DANIEL
First time customer customer service was great very friendly informational help me set up the app for my account all around great service shout out to Elena for helping me I recommend her to anyone
Deb and Lena were great! Best property managers ever
Damien was so helpful to break everything thing down for me and
Damien was of great help when I came in to get setup. Patient as well.
Damien was very helpful and made sure the process of signing up was easy!
Key broke in the lock but Damien was cool about everything and also very patient.
Close to GCU campus, app/website makes setting up for renting a unit easy and convenient.
I really enjoyed Damien customer service he was really helpful and respectful
Thank you trainee MJ😁 Such a pleasure you are and most definitely knowledgeable 😊 Your doing a fantastic job as well! So professional and personal with an upbeat personality 😍 Continue being an asset that you are🤗
Damien was awesome helping us with questions and strategies
Damian was very knowledgeable, friendly, and helpful. Made the entire experience very easy!
I had an epic experience renting a unit online and moving in at this facility! The place was spotless and super chill. But what really made my day was meeting Damien - the ultimate storage guru! He's got the knowledge, the vibes, and the skills to make your move-in process a total breeze. He answered all my questions, showed me the ropes, and made me feel like a total boss. If you're looking for a smooth and stress-free storage experience, look no further! Damien's got your back, and this facility's got the goods. 10/10 would recommend!
I had a weird billing issue & Damien was an awesome help to me! This is the best PS location with the nicest staff. Thanks so much!!
Damien was very helpful in getting us access to our space, and setting up the app!
Terrible..outdoor still not working, after 2 months, wasting my time
Great Customer service! Damien took care of me quickly
Damien was awesome. He answered all the questions I had about this location! Definitely recommend this location!!!
Daniel, was super informative and helpful answered all of our questions! Highly recommend this place to anyone!
Daniel, cj , and Damien super amazing staff! Super informative and amazing customer service! Definitely recommend this store to anyone
Been renting here for about 5 years now and every year the price has gone up drastically. The price has gone up $175 over the past two years, that's ridiculous. That's greed, not inflation.
The office is never open, never any carts available and if you get someone to actually answer, that's a miracle.
I recently changed jobs and had to wait for my direct deposit to take effect so I was late with my payment. My first time ever late. They charged me over $50 for a late fee. That's greed, plain and simple. Time to move all my stuff out.
I would most certainly look elsewhere, Public Storage is not the same anymore.
Great Service!! Damien at the front desk was very helpful
Damien was very professional and a joy to work with.
Damien was extremely helpful and patient. He made it an extremely smooth process.
Great job feel so comfortable with the explanation
I love it,that place has ac and the size of 5 by 5 was so perfect to put my stuff in there
Love Daniel at 43rdband camelback he is amazing
My daughter goes to college and decided to store her stuff here. Her unit has been broken into 3 times. We live thousands of miles away and all we get is an email saying our unit isn’t properly locked and that they can’t lock it for you. Tried filing a police report and was told we needed to be present to file a report. Can’t imagine there will be anything left when she starts again in August. Recommend you look somewhere else if want your stuff secured.
“Unfortunately, we can’t lock your space for you. Please come to the property as soon as possible to secure your lock — and everything you’ve stored in your space.”
Good service good customer service worker
Great customer service
My storage has mice , the mice is out of control at the location 4725 N. 43rd Ave Phx,Az 85031. Stay away!!
I rented here for about six months or so. There were a lot of surface-level things that didn't bother me very much. The office was randomly closed when they were supposed to be in operating hours. There were no carts. At least not in my section. The main gate did break a couple of times causing reduced hours. The sliding door to my section was frozen shut often and had to be manually opened by the staff. Which was very problematic and it happened all the time. No contact center or any way to reach their corporate office either. The only way is by old-fashioned snail mail via their physical address on the website. One time a manager called me from their personal cell phone. Probably because there's no way to contact anyone up at the front office over the phone either. You simply had to hope someone was onsite. All that didn't make me want to cancel or relocate elsewhere. It was the staff themselves that seemed to behave improperly. Often when I came down to storage so I could organize stuff or handle business in my space. The staff would usually come down gazing into my unit. Visually inspecting and asking me if I knew about their loitering policy. Telling me to make sure that I wasn't working in the unit. This was an overreaction, because I was never doing anything wrong. It just seemed like they were either profiling me or simply hoping for the worst. After another deal came up, I got my stuff and burned rubber out of there. They were beyond annoying. I have been renting storage units off and on for almost 20 years and I never had any problems except here at this place. I would consider paying more for a better facility and management. It would be worth every penny.
Worst storage location. Have rented here and the price has just gradually gone up every month! Also if your a week behind on payment they hit you with all kinds of fees and in less then 15 days being late they’ll threaten to auction it. Other storage units won’t goto auction for over 30 days or three months! This place does not help their customers which is sad. If my vehicle didn’t go down I’d be moving to a different storage unit.
They did amazing job when I couldn't go to my office they helped me make my payment and it was clean and nice thank yall
The manager ileen and Jesse were extremely helpful and the storage was clean!
Eileen is super wonderful! She is so helpful and professional
This is the CLEANEST property that I've ever used. She is a valued asset to the company forsure!!
As a parent I want a place that knows how to take care of your children when they are away at college. The management at this unit are professional, kind, and dependable. They went above and beyond to take care of my daughter, they will have my business for years to come!
Ilene and Daniel are friendly, Everytime I go to office I am greated with a smile. Public storage has great rental prices and storage spaces are nice and cool.
Zeph was great and very helpful
Zeph did an amazing job explaining the process and displaying the unit. He made sure I understood exactly what I was paying for.
very nice and helpfull staff. i highly recommend 43rd ave public storage.
There are roaches here and the place is fun down and dirty
I want to give a big thank you to zeph for his services today he was very informative and very professional walking me through the whole process and was very welcoming thank you again !!
Zeph was kind and very helpful and patient
Nice, clean, and reasonably priced. What else needs to be said?
They need trash bins and a bathroom for $101 for a 5×5 which I am paying.
Rented a unit here for a month and when removing my items they were completely covered of RAT PISS AND POOP! I told management about it and she tried to keep me quiet when other customers were present.. end of it I threw everything away and never got the insurance claim they provided.. DO NOT RENT HERE
Ashley was great. Thanks for signing me up with PS app
Great customer service
Best storage rates around Phoenix. Ashley at the 43rd Ave location is very courteous and knowledgeable. Thank you Ashley!!
Ashley is Awesome 👌 👏 🌟 🤩 ⭐️ 🌠 5 Stars
Ashley has fast and efficient customer service helped me set up my Autopay and reset my PS app passcode
Ashley was very nice and helpful
I was able to sign up online and change the move-in date to same day thanks to Ashley. What a great experience, 10/10 would definitely recommend
Ashley and all the other employees do a wonderful job at keeping the storage halls and lobbies clean. Great price! And excellent service, we had to switch our locker a day after we moved stuff in because we needed bigger one and it was very fast and simple. Thank you for your help!
It would be appreciated if you call the cops if and when she shows up I want my car she stole from me
It was great
Ashley was prompt, efficient & friendly. She really made our reservation process easy & enjoyable.
Very good service and really clean thanks jesse for the patience 👍
Excellent Customer service and support.
Ashley has Great Customer service. fast and efficient. clean property.
Good prices. Good location however, how could you rent a unit to someone with the insulation falling down in the unit and a wet stain on the floor. I moved in on a Saturday and moved out the very next Friday as a result. Very tacky to move someone into a unit like that. If it were not for the fact that I did not have anywhere else to put things at that moment, I would have never put my things in there!🤔
Ashley at 43 ave and grand in Phoenix AZ is a very nice person. Excellent costumer service.
The manager in charge Ashley was the ultimate professional. Very friendly and great attitude. Thank you so much for offering me a great and fair price.
Thanks Ashley for helping out setting up PS App
Ashley give great customers service she was very kind and knowledgeable
Good price. But the office is always closed when you get here & need help. Your waiting up to 5 to 10 min before anyone shows up to open. Other than that I have no problem with the storage unit. Oh and waiting on the sliding doors to open at 6 am it’s still closed.
Great location, price and VERY kind/helpful staff, especially Jessica! Always called back in a timely manner, helped with all questions and highly recommend this storage company.
Roaches
Ashley has been very helpful and just amazing, very welcoming and helpful providing the correct information.
Clean fascility
I lost my key to my storage unit I went to find a solution with them The solution was they have one person that comes once a month and takes the locks off so I don't have access to my unit all month I have to wait for her to come back she has to do 41 public storages That's just crazy and they have no idea when she's going to be there to take the locks off could be tomorrow could be next week could be the week afterwhen she's going to be there could be tomorrow could be next week could be the week after That's just ridiculous poor management
Kristen was a great help she she was fast and great customer service me and my wife Maria would highly recommend public storage because Kristen is an awesome person!
Thank Jessie for helping us he was great 👍
Been my storage unit for some years now... great place
Ashley helped me out today she was super friendly throughout the whole transaction and explained everything very thoroughly. I’m glad someone like her works here she made this experience a great one.
She helped me through a rental tho my English is broken. Great customer service.
Second time within a week. Access is okay, but doors won't work to get into the units.
6:10 a.m., they finally opened.
Ashley had best courtesy.
Jesse was great! Even after being yelled at and insulted by another customer he did a superb job trying to deescalate the situation. Though that very insecure woman insulted him, he maintained his professionalism and did not allow her to put him in a bad mood. Not sure what her problem was, seemed like she was doing something she wasn't supposed to and got caught.
He happily helped my friend and me, while making us laugh and keeping a smile on his face. My friend was able to get the space she needed, even though the price was kind of high Jesse’s knowledge of the property, professionalism, and wonderful customer service made it worth paying a few extra dollars!
Terrible service
Never has Carts even though they claim to have them available
Front never answers
They raise the prices every other month we were told $150 and now they were charging us $240
Ashley was very professional and quick. Assisted me and explained all the things clearly.
Service was great Jesse was very helpful
If I could give a -5 star review I would! DO NOT WASTE YOUR TIME OE MONEY ON THIS PLACE!! They love to call and harass you for any changes, I've had 8 calls this week of them telling me what I NEED to do, excuse u!!! First they continuously harassed me to bug about me turning on autopay, then when I turned it off on my last month they hassle me and started telling what I could and couldn't do after. I'm halfway moved out, they call me to complain,,,I EVEN TELL THEM IM OMW BACK...STILL THREATENING ME WITH ANOTHER MONTHS RENT CHARGE...,EXCUSE YOU, ITS NOT YOUR STORAGE YET! DONT GO INTO MY THINGS!!!.....USELESS PLACE, WASTE OF SPACE!!! JUST AN ANNOYING HEADACHE, WILL NEVER USR AGAIN.....UPDATE!: WENT TO MY STORAGE ON MY LAST LEASE DAY AND THEY PUT A NEW LOCK ON MY STORAGE...I HAVE TILL END OF DAY TODAY TO GET EVERYTHING OUT OR THEY WOULD "CHARGE ME ANOTHE MONTH RENT" BUT THEY PUT A DIFFERENT LOCK ON AND WILL NOT LET ME ACCESS!!!
There's hardly ever anyone in apa Sivan though it says open. I waited over an hour and a half and still nobody ever showed up. Charge you an extra $10 to pay your bill over the phone. Customer service is definitely lacking.
Ashley was amazing! So knowledgeable and extremely helpful! I’ll be back!
Ashley had me all taken care of swiftly!
Lied about a incident that happened on the property and now I have to move my stuff out . Very poor service and I don't recommend this place maybe other places but nah this place is bogus, trife and trash 👎🏽
Jesse, he was great, I like a normal last-minute customer, and I showed up right at closing. I had thought I needed to get my lock directly from him, and he explained that the lock should be in my unit waiting for me. He told me he had a prior engagement or would have been happy to stay longer. But before we parted ways, he showed me how to use the app, to open the gate, to get in the security door. I thanked him and proceeded on my way. As I got to the sliding door low and behold, he drives up behind me, tells me he could not just leave he had to make sure I was going to get to the correct spot. As we walk over to my storage and open it up the lock was not in there, so he took alittle more time out of his busy personal time and ran back in and got a new lock for me. Jesse was very nice and knowledgeable. As long as I need storage in AZ, I'll come back and see him.
I want to thank Jessie! He was great! We got there just as it closed and he took extra time and made sure my son had access and a lock on the unit. He was on his way to an appt but went the extra mile for us! If he hadn't, my son wouldn't have been able to put my granddaughters things in there or turn in his rental car. Jessie, you really came through! Thank you!!
Super clean super professional
Taylor was great and helped thoroughly
Taylor and Ashely were very helpful! Would highly recommend
Clean, good price, and I really liked the staff here.
They have my life in there hands so I pay my bill every month to make sure it's there.
Jesse good man to deal with.
Ashley helped me update my Autopay and got me PS app working again on my phone. Thank you.
Ashley did a great job helping my needs for storage. Fast and efficient. Thank you
Ashley helped get setup with a storage unit today and was very friendly and helpful.
Thank you Ashley 😊
Explained thoroughly. Went in and out pretty quickly. Very efficient.
This Storage Facility Showed Fantastic Customer Service especially the lady at the front desk and was very Polite. The Facility is clean and friendly for anyone hauling a trailer. Definitely Recommended 5 Stars 🌟
Jennifer was very helpful
Jennifer was very informative and made sure I understood every thing and explained in detail any concern I had. If u happen to need a storage go to the one on 43 ave and camellback in Phoenix and make sure u ask for Jennifer she will help you to the fullest
AMAZING AMAZING ASHLEY!! Went in nervous and stressed and left with complete trust and calmness. THANK YOU ASHLEY!!!
I checked a number of storage facilities in Phoenix, and I chose Public Storage for three reasons: good prices, good condition, and good attitudes. They care for their clients. The facility on 43d is big, with enough room for large-size trucks. It looks safe and clean; the units are on the 1st floor with climate control. The location is very convenient. It is located in the central area of Phoenix, just off Grand and a few blocks from I 10. I strongly recommend this facility to people who are looking for a budget storage rental.
It's great I like it but it should have stayed open longer times overall it is great!!
One of the cleanest storage places I've seen in years. Jessie was friendly and efficient in getting me all set up.
Ashley and Sabrina was absolutely amazing thanks
Okay, ya. I am 51 years old now. JUST had a birthday. YAY.. I have never in ALL my years of being on this earth experienced the customer care, professionalism, concern as I have with Ashley. Her professionalism is over the top. SO happy Public Storage has her on board, she makes my day every time I speak to her. It's something definitely different about her, I've never encountered. I even BLESS her parents for raising such a thoughtful person and bringing such a beautiful light into this dark world that shines before us. Many of thanks to Public Storage for giving me an opportunity to meet such a gem!
Open until 9pm every day is nice as other places close hours earlier.
Wonderful staff they are professional and polite !!!
I had a very pleasant experience at this location. I was greeted by Ashley with a smile as she was assisting another customer, and she let me know that she would be right with me. She was quite professional and courteous, and we were able to get through the process quickly and smoothly. She even helped me set up the App on my phone. This is the type of customer service that is missing in our society today. Keep up the good work Ashley. Thank you for your professionalism.
Jesse was very helpful, very nice guy.
Julio was amazing
WORST customer service I have ever encountered. A member of my immediate family passed unexpectedly. When I learned of the unit and contacted this location and told them he passed, the FIRST thing they said is "well there is a balance due." No "sorry for your loss" or anything. Just that a balance is due. Now a week later they have called me asking for my dead relative. The only reason they have my phone number is because I called to tell them he passed. TWICE today they have called asking for him. I will never do business with this disgusting company.
Julio is wonderful however they can hire more people to assist him as he was doing everything himself
The employees are friendly
Ms. Ashley has always been kind and helpful as other staff as well we are very happy with all of you thank you very much and happy holidays
Taylor was amazing she and fast she showed me my unit and all the property and showed me how to use the access code. She was super sweet and kind. She was very knowledgeable of her job and treated me like family. I felt so comfortable with her and handling my storage needs. I was in and out super fast. Give that gal a raise and promotion
Do not use this place!!! They have a rat infestation problem. These units are $237 a month for a AC cooled unit but you will find rats!
Julio was fantastic assisting me with renting a unit. Definitely customer oriented, and I am pleased to say the unit itself is easily accessible and comes with a lock free of charge.
I was helped today by Ashley. She was a great help. I appreciate u✨
Julio took care of me today just got a storage for less than 60. Today thank you julio
Ashley had outstanding customer service. Fast and Easy process.
Clean
Julio you are a súper customer service assosiate
Albalese has very good customer service 👏 thank you for being so great amazing smile :)
Their prices were very reasonable and the attendance was great.
Julio is the best all of the staff at this site are great customer service.
Julio was great at answering my questions and assisting me.
The best
Ashley has excellent customer service, courteous me nice. Recommend this location to anyone just ask for Ashley!
So far so good. The gentleman that helped and showed me the place was awesome. He dit sugar coat anything and I appreciate that .
Julio was a friendly worker! came in and he help me out Fast & easy to get a unit . Thank you Julio keep doing a great job !
Great customer service by Julio. He was very professional, kind, patient, and courteous. He answered all my questions, as well as show me how to install my storage lock and how to use the App to enter the build. Thank you. Lulu (Belle)
Julio G was AMAZING! Helped with everything we needed and made sure our experience was GREAT
Julio was great. Made it quick and easy and funny guy lol 🙏
I would suggest looking into a different storage my storage unit got broken into twice and they have been no help whatsoever my storage unit wasn't the only one that was broken into they don't care about you or your belongings
Sometimes they got a/c sometimes they don't. You can also turn on your Bluetooth to unlock the gates to enter to your storage unit. When the a/c blows it feels so be wonderful🥰
Julio is amazing He took my payment he’s very nice good attitude is key.
Amazing job I was impressed by Julio he helped me with all of my storage needs
Easy setup. Easy access. Easy close out. Staff was awesome.
Julio me atendió muy bien excelente servicio
Julio was great! He was very professional,and kind ,and helpful.
Exceptional customer service by Julio. His a good guy
Muy. Bien. Amables. Limpio. Acer. Que. Pasar todo. Bien. Grasias
Ashley has definitely been A big help in getting me set up with my storage unit! Very professional with a great personality!!
I appreciate her and all of her help!!
I would give a 5.3 but can only give a 5. These people are great and very friendly.
Julio great customer service 🙂
Update: Ashley is still phenomenal and her new co worker Xylon has great potential.
Ashley had great customer service and knew what she was doing. Made the process quick and easy. Great sales skills as well. Thank you.
Ashley gave us Great service and very friendly
Muy buen servicio, gracias por su tiempo y paciencia Julio!
Great service , Ashley was very helpful
Ashley was very helpful and great prices.
Great easy fast service!
Storage unit is very well maintain customer service is always with good attitude and friendly staff.
My visit was very pleasant and Mckenze was very helpful and informative answered all the questions I had as she took me on a tour of the facility I would definitely recommend this location to my friends and family. It's been about 3 years and I'm still using Public Storage and still loving it
Great service
Service was excellent and cant wait to keep coming!
Ashley had great customer service
Ashley is extremely helpful and friendly. She even went the extra mile for me when putting in the last load in my storage. She waited after they closed, just so I could get that last load in. That is top-quality service in my eyes. I highly recommend this facility to anyone looking for storage space.
Quick and fast help by Ashley
Ashley is the best, if you ever need something and you really want to make sure it gets done. Ashley is the one to talk with.
Ashley & John we’re very good 😊
ASHLEY WAS REALLY NICE AND POLITE AND FRIENDLY WAS SUPER FACE AND THE EXPERIENCE WAS PLESENT I WAS RECOMENDED HERE I WILL MOST DIFENTALY BE COMING BACK IF I EVER NEED SERVICES AGAIN
Great service ! Ashley !!
Ashley, Thank you for the wonderful courteous customer service. It was a pleasure doing business with you and I look forward to renting from public storage. Five stars ⭐️ ⭐️⭐️⭐️⭐️
Ashley did an increíble job. Very informativa.
Julio was the best worker came in at 5:50 right before they closed managed to help me out in a nice friendly place 5 star place best worker here!! Fast & easy to get a unit . Thank you Julio keep doing a great job !
Julio gave me the Best customer dervice enero
I want to give a good review because the space is awesome for the price, but my unit got broken into twice. I was devastated and broke into tears. Priceless, sentimental items gone like that and they didn't even care. Even the police said they go to this location often for units being broken into. I wonder if it's an inside job? They claim to have cameras, but said "it's going to take a while" when I asked for the footage. In the end, they never got the footage to me. The insurance is a joke. If you don't have receipts for everything, and a picture of yourself with the item, they don't compensate you. They didn't even offer a new lock. I had to buy another one--from them! Terrible if you want your items to be safe, and terrible customer service. They don't care about your belongings. I suggest going to CubeSmart. They actually care about their customers. I'm moving all of my items there.
Made me stand outside for 45 minutes to get my ID back after borrowing the Key for the cart in the 96 degree heat. Non apologetic and you’ll be lucky if they’re EVER in the office. Called 12 times no answer from property manager.
Excellent customer service by Julio showed me the perfect side I needed for my storage needs.
Julio was awesome with helping me select a storage unit he was very informative and showed me everything on my phone for the app.... I recommend him if you decide to rent a storage..... great service!!!!
Ashley helped us out really well good customer service
Ashley was very helpful and specific about everything
Great 👍 service Ashley
Julio is amazing! He accommodated for all of our needs and went above and beyond! He was very nice and worked with us through any issues we had! 10/10 service,100/10 guy !
El personal muy atento, el sr, Julio súper amable y me ayudo bastante, ya que mi iduoma es español y el habla español ☺️súper buen empleado
JG provided great customer service. I felt a little overwhelmed when I fist arrived and he was very professional and accommodated me Answered and addressed all my concerns. I am very satisfied with his service.
Julio was amazing! He helped me with everything I needed and was very kind!
Unfortunately they went up on the rent as if the unit had gotten bigger and I had gotten more space. This is definitely not okay for customers. But I can't complain about the fact that it is temperature controlled. And I was happy to see that they actually did something about the rodent issue. There were two separate occasions that I was locked inside the parking lots due to me trying to organize things in my unit and didn't realize that it had gotten late. Which is something that I don't truly understand that if I'm inside why lock me in. I can understand locking a person out who hasn't gotten there on time but locking someone in and then making them have to suffer through customer service to get the gate unlocked to let you out, I don't understand that but I guess that's how storage units work I guess. It was honestly my first time getting a storage unit. So I guess now I'm well aware of the rules.
Update:: revieved a rent increase came yo offive Ashley helped by reducing my rate for 3 more months! Thank you.
Julio was very helpful and he speaks Spanish He help me with my storage needs tank you Julio
Thank you Annie for amazing customer service with a smile.
Ashely was so helpfully and the pieces are awesome thank u guys for the storage
Staff was really nice came in from Oklahoma I was stuck in traffic so i made it after hours and the staff was nice enough to still rent me a unit after hours which was very appreciated. Julio was very nice and kind to help me out.
Julio thanks for helping me out u did great customer service and u explain to me all the prosses. I would definitely tell people about this place
The service provided by Julio was excellent and helpful
I walked in you could tell the women who greated me was fr corporate she was very nice and welcoming didn't even bat a eye when it came to helping me she walked me through everything... Then the property manager came in the office Ashley what a breath of fresh air she was professional and she helped me find my space because we all know how hard it is to find these things if you aren't familiar with the layout, then she helped me get a cart for my stuff... Amazing place I'm so happy thanks public storage for hiring great employees
Julio and Ashley are so very helpful and very professional
Ashley had superb service. Very exclle nt service.
Ashley was very informative
Julio Was great customer service.
Terrible experience, the door locked at 7 pm when it was supposed to lock at 9 pm, which caused me to ask a friend for a ride and leave my car in there full of furniture.
Julio is great he’s customer service is one of a kind
Julio you are the best
Julio helped me set up Autopay even know I don't have my unit here very nice guy very professional.custimer service exceptional
Julio
Julio was very professional and amazing!!
Julio was great he informed me of my account and my insurance information.
It looks the rats are gone.....but still very unhappy that my storage unit was not desinfected after having rat blood all over my things.
Julio and DeAndre have great customer service thank you guys
Julio and DeAndre, gave excellent customer service. It was a pleasant and wonderful experience. I recommend it to anyone.
Wow Julio had he’s hand full today he took care of about 7 customers and then he helped me with my storage needs what a guy.great customer service
Recently me and my fiancée were in need of an affordable storage unit and were very pleased to have found public storage on 43rd and camelback. Rock was very informative, very patient and with a great customer service! He not only was able to find us the right storage unit for us while also making our visit very pleasant and less stressful! Definitely would recommend there services in the future! Ask for Rock he rocks!!! Lol
Great customer service from Rock…
Rock was amazing to work. He has wonderful customer skills and is very friendly.
Julio was great at customer service
Julio awesome. 👍💯
Julio just helped me with an issue I had he solved the issue rightaway thank you julio you should have araise
Great prices, excellent service, clean facility.
Julio was great he helped me with my second storage unit that’s the main reason why I came to rent for the second time.
Julio just helped me with My first ever storage rental he's an amazing employee.