Ursula helped me sort out things after my father died. She was compassionate and friendly. She remembered my dad and was very kind to tell us about him.
Excellent service, great personality.
Tayler was fantastic, and very knowledgeable!
Ursula is always professional, efficient and helpful! Absolutely the best!
My five star review is based on the employee not necessarily Public Storage! Ursula was amazing, I had great customer service, very accommodating and knowledgeable of her job position period not to mention very enjoyable to do business with! After my last ordeal with Public Storage I swore to myself I would never use them again! If it was not for Ursula I would definitely be at a different storage facility. The last employee I dealt with at a public storage facility was also amazing and great at his job. And all of a sudden was fired. I strongly advise that doesn't happen with Ursula because I will take my business elsewhere and I will not return, and everybody knows word of mouth is the best advertisement a company could have. Thank you Ursula for all your hard work it's very much appreciated, and I hope Public Storage shows you that appreciation also!
If you ever need a place to store your things, this is the place to go. Ursula goes above and beyond her expectations to help with all your storage needs.
Ursula is very helpful and courteous she is bright ray of sunshine!!!
"I'm thoroughly impressed with this facility! The cleanliness is top-notch -, But what really sets this place apart is the staff. Thank you ursula for all your help. The grandly staff's professionalism and courtesy make a big difference. Highly recommend!"
Ursula was very helpful and informative on the different types of storage units available and got me set up with the perfect unit.
I went in not exactly sure what size storage unit I needed. A nice lady named Ursula greeted me promptly. She went over all the sizes and costs with me in depth. I needed a storage unit to hold my belongings while I transitioned to South Carolina. I was absolutely amazed at her customer service and the kindness she showed me during my preparation for my transition.
Ursula was awesome and very helpful and informative, a pleasure to deal with her.
Rv31, I extremely appreciate the help and service provided by the associate on duty at 107 n ellsworth. She's a wonderful individual.
Tayler was very friendly and offered water while waiting!
Tayler was absolutely amazing and very informative! I love her!
Great customer service, friendly and courteous!! Taylor was great, so helpful getting my spaces leased! Highly recommended,
Chad McQueen loves this storage place
Great costumer service and very respectful
My experience here was outstanding ! Ursula was so welcoming and knowledgeable about everything. I will definitely recommending this place.
Ursula in the office was very helpful and made everything super simple
Great location affordable prices and the lady at the desk was very helpful and nice
Ursula made check in simple and fast
The staff is very friendly, Ursula was a pleasure to work with. She handled all of our storage needs and always ask how we are!
Ursula was very helpful and gave me information I didn't know
It was very good and thank you!
Ursula is incredible! If you need actual customer service and someone that still gives a damn, go here!!!
Some of the best customer service experience me and my wife have had. Thank you Ursula and your team. You guys are amazing
Went in was assisted by a lady named tayler very wise and knowledgeable,told me all i needed too know,very helpful and professional.
Tayler just a good worker help right there and then show me the best unit that fit Whith me thaks
Ursula is a wonderful manager and goes above and beyond for her customers! She made the rental process so simple and stress free for us I could not have asked for a better experience! The grounds are always well kept and presentable!
Ursula was such a great help.
Ursula was the best and most professional person I have felt with so far huge help on any questions or problems
Tayler is the most helpful person at the property
Ursula has been a ray of sunshine , very professional and extremely nice . She has made my stay here very pleasant.
Ursula was very helpful with our move in the property is very clean and well kept
Ursula did an amazing job accommodating me for my storage needs, thanks again for all of your help!
Tayler was the best she has great customer service skills and is the reason for this 5 star she helped out alot thank you!!!
Ursula is great. She is so patient and helpful. Company would be hard pressed to find another like her.
I cannot express how grateful we are for the incredible service we received at [Public Storage Facility formally Central Storage]. Ursula went above and beyond to assist us in every possible way. Her kindness, patience, and attention to detail made a potentially stressful situation so much easier. She truly exceeded our expectations, ensuring we had everything we needed and more. If you’re looking for a storage facility where customer service is a top priority, this is the place to go! Thank you, Ursula, for your outstanding help—you made all the difference for us.
We have had great service and a friendly manager who cares about the clients. Ursula has been wonderful! She cares about the property and clients who rent, very responsive and friendly. She has often reached out to make my experience easy. Thank you
You've changed to Public Storage from Central Self Storage and now I cannot pay online or contact anyone to assist as I live abroad. Please advise. Unit H8
How long do i have to hold for your review? I just need a phone number to the facility or a proper website that I can access. You failed to inform current rent customers of the change over which is highly unprofessional of any business and more so from a nationwide company with a highly recognizable banner name as yours...Public Storage😠
Ursula was a doll so nice and willing to help the facility is clean and secured
I had the most wonderful experience with Ursula over the phone. She was very helpful and is a great asset to your team.
The 2 lady's in side where friendly and helpful and understanding and have wonderful customer service. I am so grateful to both os them for helping me on Saturday 1-4-2025
Great service. Love the lower price. Ursula and coworker were great to work with.
Marina, Anthony, and Jason were immensely helpful in making sure my account was squared away and that I didn’t have any lapse in payments.
I’ve had to manage my storage accounts long-distance for at least a dozen years now due to my line of work, and this is the best assistance I’ve had anywhere. It is a huge weight off my shoulders to know that my account and valued belongings are in good hands.
Consider this location when looking for a place to secure your possessions. Thank you all so much for your help!
Marina and Taylor were GREAT - thanks so much for all the attention to detail.
Ursula and Taylor was very kind and helpful on down sizing my storage.
Ursula and Marina rocked it they were so kind and professional
I've rented from them for quite a while. Had absolutely no problem. They are very courteous and helpful, especially Ursula. She is an asset to the company.
Amables carismarica , muy claras en Las opciones e informacion .. Marina quien fue la que me atendio 5 de 5 gracias
Marina Ursala and Mary are so awesome and very professional and answered all my questions
Marina was exceptionally helpful and got my new contract done very quickly. Thanks
4/6:: Amazing customer service as a new customer.
12/6:: Six months later... as long as you pay your rent they are good. We gave notice (which was difficult as we weren't able to speak with anyone at the local site) moved out and 30 days later we are getting texts and calls saying our rent is due (on a vacated space) of $262.40. Now it is a finger pointing competition between the local office and the 800 customer service people. Get it fixed!!
12/8:: We have been emailing with you since the middle of October when we moved out of the first unit.