I like the price of the storage unit and the fact that corporate they get a resolution to your problems quick! And they are willing to help me with a 40$ credit due to a misunderstanding with the insurance which is nice I truly appreciate it
I love the place !! And the lady shes was very friendly and helpful!!!
First I cant say enough for the incredible customer service I experienced here..Andrea was incredible, truly made everything so easy and showed me why great customer service can truly change a person day..Thank you again.
Jen from Corporate was super nice and help my daughter and I get another storage just blocks away from my daughter's house . Made my daughter feel alot better . I forgot her name at the Eastern and Harmon storage give her 100% kudos for taking the time and helping us also .My daughter paid yr in advance and made it super easy for her .. Thank you again for helping us !00%
We truly appreciate it .
Carrie Kennedy
ANDREA, is an AMAZING EMPLOYEE!!! She has been soo helpful with me through the process of emptying out my units. She always came to check on me to see how I was doing. This woman needs to be acknowledged for her EXECLENT CUSTOMER SERVICE!!! THANK Andrea :)
4425 s eastern ave
Monet, was an absolute pleasure to work with she was so accommodating to our needs.
Thanks again Monet
I want to give a special shout-out to Andrea for her incredible assistance!. From the moment I walked in, she was friendly, professional, and incredibly knowledgeable. She took the time to answer all my questions, walked me through the rental options, and made sure I found the perfect storage unit to fit my needs. Andrea made everything so easy and stress-free. It is rare to find someone so dedicated to great customer service. Thanks to her, I feel confident that I made the right choice. I highly recommend this location, and if you get the chance, ask for Andrea, you’ll be in great hands!
Andrea was extremely helpful and understanding. Such a pleasure to work with.
Andrea was amazing
Thanks
Excellent service. Fast move in and very affordable. Friendly service. Thank you
Public Storage, " The way to go when you gotta go, your belongings can stay. REAL GOOD PRICE, that you can afford " s
Sure beats Storage One, anyday !! No doubt , it's the better way to be safe !!
When I was looking for a place to hold property I needed out of my way that day this place with 9 to 5(6) hours didn't seem like a first, second, or third choice even. But a dollar for a month is hard to turn down. I gravitated to Vegas, personally despising daytime hours, so expected to use this month and be gone before its over. They require nothing more of you, so it's perfectly fair. They also warn that with one property manager on site sometimes they have to step away, but the initial phone call even, the gentlemen asked if there was a time i might drop by, and they'd have someone make a point of being there. I didnt, but right away it was a courteous gesture that caught me off guard. i didnt expect it but was impressed. When i made up my mind and chose the eastern location of public storage, and arrived without warning, since my first day and now onto my 4th or 5th month, Andreas been there pretty much every single time. And anything and everything she could do to help shes done. I thought there was a new gentlemen there today, asking if he's managing today, and he responded that, "no, she'll be right back." I was pretty happy hearing that it probably meant it was still her. I would be happy with 24/7 access, but the peace of mind in this city goes along ways for me, for certain. When I swapped locks out once, I got a call a day or two later. Doing her rounds she'd recognized that it wasnt the same one. It was barely my first full month but she already familiarized/memorized my lock and realized that it wasn't the same. So she wanted to give me a chance to verify it was my lock and someone hadn't broken in and just thrown another one on there. I'm super ADD and forgetful af(seriously they were testing me to verify i belonged in the challenged classes before moving me, only to find out i belonged in all honors and was just bored so unfocused. no joke), so I arrived twice without a key maybe twice more with the wrong one and new i had other locks but couldn't rememeber if i swapped them. she patiently waited and walked me back to unlock the secondary lock they placed to keep my property safe in case it wasn't mine each time. Theres no doubts that my property is being well taken care of here. Today I left my phone locked right in my unit after 6 so yet again she's saved me tail letting me back in because i forgot something and as always completely friendly and kind. I'd understand being annoyed with my needs/requests. But never once. I annoy myself. I can't count the number of times she's walked to the back to help me out or make up for something i forgot or mixed up. Def phenomenal service that far outweighs any and every reason to go anywhere else. 👏 I'm not saying anyone should come here and abuse their kindness. I potentially may need as much of their time as possible so don't monopolize it or i'm seriously screwed. But if you do need to store something, choose this place and everyonce in a while you can expect to get your tail saved too, maybe. Or know you're properties being guarded by someone who is actually trying, definitely. Or just count on service that far outweighs what you'd expect from a place named "public storage" and offers a single dollar for the first month, that is actually an awesome deal, and completely fair af. And if you don't agree with me, then you really can just pack up and move on before a second month, and ever paying another cent......I'm pretty sure 🤔
Andrea has been an unbelievable human being to do business with. I can sleep peacefully at night knowing I have my belonging with such trusted folk. Love you Andrea!
Andrea the manager on duty was great, very helpful and even made sure to call me the following day to say she thought she put me into the wrong unit or dif than the 1 shown. I told her I figured it out and it was no problem. Staff is great, place is clean and climate controlled, and affordable.
Andrea showed me many units that just were not the right fit or price so I did have to go to another public storage but Andrea helped me and answered all my questions. She's amazing!
Gwen was a nice person she made my move in so easy and I understood everything she is great
Today was awesome Gwen did the best work ever helping me getting my stuff in order. If you need a storage unit contact Gwen at the Public Storage on Eastern Avenue .
Gwen is the best attended me with excellent service very friendly and made me feel like I want to come back again
A great manager at this one. Rates are better than most storage places.
Andrea was persistent & found a way to assist me around a glitch in the system! She was through, professional, & friendly. Made my day! Easy sign in,l. I highly recommend this facility location to everyone. This year my 3rd time using this loation in the past 10 yrs.Thank you!
It was friendly and helpful
Excellent and fast service; Debbie was very helpful in helping me rent out my unit and overall, very satisfied.
David was well versed during our phone conversation. And Debbie at the 4425 S Eastern Ave address was very helpful in showing us the unit.
Great customer service I was in and out thanks to Amber...
Big storage place clean nice staff overall 9.5
The manager, Andrea, is helpful and the facilities are clean. Thank you!
Andrea was awesome. Very helpful. She went above and beyond in all the possible ways of great customer service. Thank you! You made my move SUPER easy!!!💯❤️
Very helpful people, nice customer service. Would reccomend coming here again!
I've been there almost a year now. The office assistant was very helpful and they check on the property for security. It's been a good experience
It was quick to do the rental tour and paperwork.
Shelly was so kind and assisted me with a problem. I was going to vacate unit until she was able to help.... Now I am staying for longer. 😊
Shelly is a good sales person she tried to sell me everything including another lock that I said already have so overall she's a very good person keep you laughing so just come on down and ask for Shelly okay
Shelly gave 5 star customer service
Our friend Shelley does a great job, thank you Shelley
Ms Shelly showed excellent customer service she's a saint
I rented a store room for 10 months while doing a addition to my home. This facility and its staff were awesome!!!! Very clean and secure inside and out. The rental process was quick, easy and affordable. The staff was always happy to see me and answer any questions I had. I would definitely recommend you check out this location for your storage needs!!!!
Public Storage has been outstanding! Great customer service in person and over the phone. The building is regularly swept and well maintained. Thank you ladies for your great service!
Thanks Public Storage and Andrea for helping me get moved in! Setup was easy and it’s not far off the strip. Recommended!
Manager very friendly. Great staff.