James at 1400 E Tropicana - Public Storage is not only super helpful but is really kind and genuine. Any question I had he was able to answer immediately and showed up for our appointment. If you are looking for the right kind of professionalism he’s your guy. Give him a raise ASAP!!!
Nice facility, safe, clean and secure
I stoped in on the spur of the moment to ask about storing my motorcycle. Joanna was very helpful and thorough and above all very pleasant.
Excelente atención. El señor Jaime me explicó todo muy bien y a pesar de que no hablo inglés muy bien el me entendió y me ayudo mucho 100% recomendado
Joanna is the best at public. Great customer service and so kind.
Phenomenal service by Joanna. She was very knowledgeable and friendly.
Joanna was super helpful and kind! She made the whole process smooth and stress-free. Really appreciate her excellent service.
Deja was the best! She helped me do my rent by phone and was overall very helpful and kind. Very happy to conduct business here with such a helpful staff!
I loved how professional and informative Joanna was a 10/10 call Joannas friendly voice and understanding patience made me feel welcome.
Easy to move in/out and they have friendly and helpful staff. Definitely exceeded my expectations for a storage facility.
She was very nice and fast.
Hands down the best customer service I’ve experienced. Joanna was such a pleasure and so friendly. She really made my experience easy and she was very knowledgeable about what I was looking for. Thank you Joanna for your professionalism and excellent service. You’re truly the best!!!
Deja has excellent customer service and very friendly, helped me quick and I love her energy
Extremely helpful team and super nice! Thanks Joanna and Deja!
Quick easy and accessible
Nice and good customer service
Me atendió el señor James๐ muy amable y atento al momento de enseñarme el espacio y de ayudarme a llenar toda la documentación requeridas , excelente servicio de su parte 100% recomendado
Very helpful organizated professional and kind
James was an amazing help and walked me through everything. 100% recommend if you need anything stores. The place is clean and well monitored.
James is knowledgeable and goes above and beyond. I would recommend this facility for your storage needs.
James was very helpful and professional. He was fast and efficient! Great customer service! I fully recommend this location!
Shelly was awesome great customer service
Quick in & out good price..
Thank you Shelly she is awesome very helpful.
Great price quick in & out service๐
Shelly is a lifesaver! Super helpful and kept me from having a bad day when the door to my unit got stuck.
I spoke to James today. He was so gracious and helpful. With ALL my needs and questions. Truly a great guy and so helpful. Thank you James !! Your simply the very BEST !!
Roxanne has always been very helpful. Facility is very clean.
Nice and clean I just wish the access hours were later.
Roxanne is so awesome she has been a tremendous help to my storage emergency. I had to call multiple times through out the day and she always answered readily available to assist. I appreciate her willingness to provide exemplary customer service.
Thank you Roxanne for helping me find a storage your awesome never change ๐
Wendy helped me out, she gave me good service and was a big help.
Liana is the best property manager in Las Vegas.
Michelle has been enormously helpful with our move in. Thanks Michelle!
Great location. Super clean. Great job, really appreciate the hard work.
What time does the restroom open? The location on Tropicana restroom was locked when I arrived this morning, and when I left, it still was locked. I had to leave quickly to use a toilet ๐ ๐คฃ
Brian provided excellent service. My mother just moved out here from Georgia and when she went to get some stuff from her storage, the key to the lock broke. Brian made sure my mother was provided with a new key and lock right away. Thank you
Liana is one of the best workers at the Tropicana location. She always has a smile, and is quick to help out with anything.
It's not open hours they say and storage is not climate control it's not even insulated like it says had get storage definitely expected more for the price update: management reached out to me and handle the situation thank you for responding and taking care of situation
Liana is a very friendly and hard worker and cleaning the property.She always has the right answer and always has a smile on her face and is the one I would refer clients too..
I just recently got a storage unit at Public Storage. The lady Andrea was so polite and respectful. She made me feel at home. I am glad I went to Public Storage. I will highly recommend them to all my friends and family. Thank you Andrea for being such a Respectful and Caring woman. Your amazing..
AMAZING SERVICE! SHELLY WAS AWESOME! FRIENDLY YET PROFESSIONAL AND EFFICIENT!
Densely staff very helpful, clean storage facilities
Liana was very assisting and helpful , knowledgeable with my storage needs. I will refer a friend to this specific location.
I can't say enough good things about the staff experiences we have had at this location. Every time we have dealt with this PS we have not one complaint. They try to accommodate each customer coming in the door regardless of their purpose in doing so. This recent visit was to claim a storage unit won via auction and AMANDA was fantastic! Despite the hectic facility she was running alone during an onslaught of countless auction winners she was efficient, thorough, and kind and took the time to walk each to our units and give any information we needed to complete our process.
The premises did have some funky smells that necessarily the staffing was to blame for (please don't leave refrigerators full of food in your unit thinking that it will keep) and the upper floor units aren't the greatest aesthetically (just wooden panels covered above on the inside with massive (often loose) insulation. The outside units with roll-up doors are much better than the inside spaces in my opinion. I think the facility hours are really short unfortunately compared to other locations in the valley but, the area must be considered as I can assume the shortened operation reflects the need to promote the safety of patrons. I can think of a lot worse places in town but this area isn't exactly the friendliest either.
Again, I can't say enough good things about the women we have come across working at this location. It's a huge difference to have that type of care from the staff vs completely dreading going to your storage, which by default usually kind of sucks needing to have one in the first place. Thank you AMANDA!
Amanda was fantastic! Could not have asked for better customer service! Very satisfied!
Mike was awesome. And helping me today with my payment. ๐๐ค
Liana Was amazing very friendly and helpful knowledgeable as well. I would recommend everyone here long as she works here great customer services
๐ฅฐ LOVE ANDREA helping make reservation! Thank you so much! Public Storage at 4425 S Eastern
Liana was extremely helpful, courteous and professional. Thank You
Excellent service on the phone with Michael and in the facility. I feel confident that I have made the right decision.
Excellent service. People are stealing the roller beds so they now have to chain them up. So if you need to use them you need to give them your ID and once you are done chain them back up and get your Id from the office.
Will use again if necessary.
Seems a good place to work with. Some ups and downs, but better than many others.
Great place to store your stuff, the beautiful manager lady was so helpful, she was attentive to my needs. The unit is nice and clean, the elevator is easy to get in and out of with big stuff, they had carts which makes life easy. I am super happy with my experience, easy to check in and out. Thanks from the guy with the nice Jeep Wrangler! Hopefully that pretty lady remembers me. :)
Shelly was extremely friendly and knowledgeable and helped me out this morning with all of my billing questions. Amazing customer care and service.
Liana: She Was Very Helpful. She Was Respectful. She Helped Us With Everything. She Walked Us Through And Showed Us Are Unit.
Liana was very understanding and knew exactly what my needs were. Great personality and professionalism. Thanks again Liana!!
My experience with Liana was amazing! She was very knowledgeable and ensured I understood all the information we covered including last minute questions. She was patient, professional and patient. She walked me through the facility with details along the way. I would recommend anyone that needs a storage facility to use Public Storage and ask for Liana! Thanks again Liana. See you around soon. CeeCee
Absolutely fantastic! Definitely recommend this company! On the web site they have explanations about the size of each unit and what will fit in them. If you wish to see them first hand, just call their 800 # and they they will direct you to the closest location that has the size you are looking for. They have in store and e-rentals. The e-rentals are easy to follow and only take a few minutes. They have on line help as well as office staff you can call for assistance. I can't say enough positive things about this business!!
Mrs Liana was very professional , pleasant nice lady .
She guide me to all the paperwork verbally and very easy to understand
Showed me the unit and showed me how to use the code to get access and walk me trough everything
Very smooth and happy transition. ๐๐๐น๐๐
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Lianan Was a wonderful lady she got me taking care of I would definitely recommend this location
Shelley was very nice, gave me a warm welcome and made sure I have everything I need. The storage is nice, clean, decent light, easy access.
A duplicate because the wrong location came up before. But i will say again that Liana was great.