Eric was so helpful, very polite and he knew what he was doing.
Gina is the best! She helped me with opening up my storage unit on time. Thanks God this place has Gina!
I was at the Mansfield location and needed help, I ran into Charles, he said I could follow him in his car to his location to help me with my needs, Charles is awesome and went way beyond any customer service I have encountered before.
Charles and Estella were outstanding and took care of everything I needed at the facility.
I loved the office staff at this location! Stella was very helpful with helping with lost keys and needing to replace lock. Charles was great with executing the process.
Deanna was very helpful. She gave us the choices based upon our requirements. Excellent customer service.
Great crew, especially Deana!
Life is pretty rough and having to move or needing to get a storage unit can be very stressful. Thank goodness to have people like Charles, who went above and beyond in assisting me and brought some relief in helping me choose the right size of unit and making the process easier. Thank You Charles “in Charge”, 😊 your Professional and Cheerful demeanor made my day!
Deann was very helpful when my unit had water damage
Deeann was outstanding with her help and information.
Great customer service. Charles and Deeann have been exceptionally helpful.
Chad was incredibly helpful in leading me through some account troubles
Melanie was very patient and helpful. She made getting a new storage unit a breeze!
Love this place clean and staff are great
Melanie was exceptionally helpful and went out of her way to help me get into my space
Melanie was very great five stars all the way
Great customer service from Melanie and Matt would highly recommend
My first time using a storage space, "Sailboat" in the office was super friendly and helpful. My friend stores at the one on Santa monica and this one is much cleaner and quieter
Great and friendly service provided facility is always clean would definitely recommend ask for Melanie
Katie provided superlative service and did not relent until every problem was resolved
Came into rental space Melanie made the process super quick and easy. Property is clean and nice would definitely recommend storing here.
I will recommend this storage because the facility is clean and well taken care of. The staff here are also super friendly and helpful thanks Shelsi
This place is great. I recommend to anyone looking to store. The facility here is well kept and is always clean. Shelsi is very welcoming.
Great service! Sailboat answered all my questions + also made me laugh :)
Thank you Melanie.
The costumer service provided by her was amazing, made our lives a lot easier. Being our first time there made it so smooth and she answered all of our concerns, and gave us a lot of relief when going thru the paperwork.
Will definitely recommend her to anyone who visits this location. 👍 👍 👍
Manager Melanie very professional, great customer service.
I've used public storage before and this place is by far the cleanest I’ve seen! Sailboat helped me move in and he was a great help!
Great customer service always given here
The storage unit was perfect for the time I needed it, and Melanie was super sweet and helpful!! Definitely recommend this place
10/10 would recommend Elli and Princess. Safe and secure :)
Elizabeth g. Buen servicio y me ayudo gracias
Great customer service from Melanie super helpful
Melanie was amazing and the overall service was great for years!!
Melanie was outstanding super helpful since day 1 making my move process a lot easier.
Melanie was excellent and helpful through entire rental process
Thank you Mike for your help! This is a nice and clean location.
Melanie is always helpful when I step in the office ready to help
Elizabeth has always been so helpful here and the facility is the cleanest it’s been in years! She’s so kind and patient and it’s very much appreciated!! Thanks, Elizabeth!
Elizabeth was amazing and helpful. She really helped us out when we needed help. She’s the best!
Melanie at this location is very friendly and offered me top tier customer service.
Melanie was such a great help. Very friendly and was answering all of my questions!
I love this location, the staff here is so friendly and amazing. Every time I come they are so kind. The location is always so clean. I really appreciate their services.Elizabeth A is always so kind and nice and always has a smile on her face.
Thanks, Mike, for your help!
Thank you Elizabeth! The most helpful wonderful in the storage land!!!
She was sooooo helpful, and very protective of our things. She made sure that we had every single thing we needed to gain access, that makes us feel safe in an unsure world.
We wouldn’t go anywhere else. She should be given a Medal of Honor- that’s how much we appreciated her staying late, helping us with entrance and exit, and generally be awesome. Patrons for life.
Manager melony great service every time I come to the office.
Mike helped us secure a great space at a great price! Melanie was also helpful
Melanie always great and ready to help
Melanie has the property looking clean and always friendly
Melanie’s customer service was great.
I received great service. It was a quick and easy process.
Melanie was so nice and helpful and I appreciate the kind service. Thank you so much Melanie for your help.
Ellie was very efficient and gave me all the information I needed!!
I was stuck I'm elevator on this location it didn't feel good it was very scary situation and not happy about I hope the management takes in this soon possible. Is manger in that property ishe very great she always help
Elli is the BEST!! She took absolute care of me, through some delicate negotiations, remainimg calm, efficient, and pleasant, making the entire morning calm and pleasant. Great Customer Service. Thanks Elli!!
I just love the wonderful and warm reception Sheri gave me! She exercised patience, compassion and was throughly knowledgeable, she made my day! Thank you Sooo very much Sherri!
Elizabeth helped me and my husband get into a storage unit quickly and efficiently and was very patient with us as while we navigated some personal preferences. Thank you Elizabeth, you were so great and helpful! the grounds are always clean and never overcrowded, very nice facility.
Mike and Ellicia were the absolute best in helping us out today, I highly recommended anyone to use their services. The best of the best!
Awesome local affordable public storage facility located right here in East Hollywood area...
Ellicia was very kind and went through with me about the storage. She showed the available units and help me wi the lock.
Very professional and kind.
Thank you.
Claudia was really helpful and nice. She helped me answer all my questions.
Claudia was very nice, helpful, very patient, & so accomodating! The reason why I want to come back & do my storage business with Public Storage!
Have other customer service like her.
She's GRRREEEAT!
Small and always clean. The property manager does a great job maintaining it. Claudia is very detailed in explaining how everything works
Elli and Claudia were extremely helpful! Very recommended
The experience was quick and easy and the employee, Claudia, was wonderful. The facility was also very clean which made me feel comfortable leaving my stuff at this location. Thanks again, Claudia!
I had a great experience here! Claudia specifically was very patient and helpful.
Claudia was great ! Clean place as well.
Claudia gracias x ayudarme súper agradable . Gracias x la ayuda .
Stopped in to make a payment and received a very pleasant surprise from Mike, in regards to keeping our rate in place.
Thank You!!!
So I'm just leaving Public Storage on Willougbury & Claudia the manager was amazing. Showed me the space. Made suggestions. Super easy transaction. Highly recommend. Place seems safe & homey as well. Thank you PS.