Public Storage Self-Storage Units at 11274 N Oracle Rd, Tucson, AZ
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Office Hours
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
Office Hours
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
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5'x5'Online only price$ 31/moSmall 5'x5'- Climate Controlled
- Upstairs/elevator
$ 31/mo $41Best Price Label -
8.5'x13'Online only price$ 58/moParking 8.5'x13'- Uncovered parking
$ 58/mo $77Best Price Label -
5'x10'Online only price$ 71/moSmall 5'x10'- Outside unit
- Drive-up access
$ 71/mo $94Best Price Label -
10'x7.5'Online only price$ 79/moMedium 10'x7.5'- Climate Controlled
- Upstairs/elevator
$ 79/mo $105Best Price Label -
10'x10'Online only price$ 90/moMedium 10'x10'- Climate Controlled
- Upstairs/elevator
$ 90/mo $120Best Price Label2 units left! -
10'x10'Online only price$ 92/moMedium 10'x10'- Outside unit
- Drive-up access
$ 92/mo $123Best Price Label -
10'x15'Online only price$ 124/moLarge 10'x15'- Climate Controlled
- Inside unit
- 1st Floor
$ 124/mo $165Best Price Label -
10'x10'Online only price$ 125/moMedium 10'x10'- Climate Controlled
- Inside unit
- 1st Floor
$ 125/mo $166Best Price Label -
10'x15'Online only price$ 130/moLarge 10'x15'- Outside unit
- Drive-up access
$ 130/mo $174Best Price Label1 unit left! -
10'x15'Online only price$ 133/moLarge 10'x15'- Climate Controlled
- Upstairs/elevator
$ 133/mo $177Best Price Label -
10'x20'Online only price$ 153/moLarge 10'x20'- Climate Controlled
- Upstairs/elevator
$ 153/mo $204Best Price Label -
10'x25'Online only price$ 188/moLarge 10'x25'- Outside unit
- Drive-up access
$ 188/mo $250Best Price Label -
10'x20'Online only price$ 196/moLarge 10'x20'- Climate Controlled
- Inside unit
- 1st Floor
$ 196/mo $261Best Price Label -
10'x30'Online only price$ 237/moLarge 10'x30'- Outside unit
- Drive-up access
$ 237/mo $316Best Price Label
Nearby Self-Storage Locations
Self Storage Near
6245 W Marana Center BL
Tucson
AZ
85742
Self Storage Near
3851 N Romero Rd
Tucson
AZ
85705
Resources from the Help Center
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See what fits in different storage unit sizes
Oro Valley Storage Units On Oracle Road
On the east side of Oracle Road just north of 1st Avenue sits this Oro Valley Public Storage, providing a variety of self storage units to the north Tucson community.
Set against the backdrop of the beautiful Catalina Mountains, this storage facility offers a large selection of indoor storage units and outdoor storage units, as well as the option of climate controlled storage units too. There are also vehicle storage options at this location.
Serving Oro Valley, Tortolita, Catalina and customers on the east side of Marana, this facility is easily reachable off of Tangerine Road and roughly 12 miles east of Interstate 10.
A few minutes up the road from the El Conquistador resort or Oro Valley Country Club, a 5x5 storage unit is a great place to store golf clubs for easy access year-round.
Whether heading up the local trails or down the slopes, a 10x10 storage unit can easily store skis, hiking gear, backpacks, boots and other outdoor essentials.
Families getting ready to remodel a home near Canyon Del Oro High School can store everything in a 10x30 unit during the project, while those in need of office storage space can use a 10x20 storage unit to store office chairs, desks, supplies, inventory, paperwork and more.
One of the fastest-growing communities in Arizona in years past, Oro Valley has seen an influx of residents, seasonal visitors and businesses over the last few decades. As the area continues to blossom, a little extra space can go a long way. That's why Public Storage is proud to offer friendly customer service and a great selection of affordable self storage solutions.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 319)
Evan was fantastic
Val was VERY helpful! She has a great attitude, knowlegable and I really appreciate her individual attention !
Been a customer for 7 years and Evan is the absolute best property manager! Had a problem with my bill and they helped me with it! Very clean and beautiful property too!
Evan was extremely professional and helpful.
Evan was fabulous! Property was great!
Evan was very friendly and amazing! Helped us with the app and showed us to our incredibly clean unit!
Evan was wonderful with helping me to understand all units and what they have to offer. Evan’s customer service was beyond amazing and professional. Wonderful attitude and presence. :)
Evan was a great help, on more than one occasion. Great face for a business
Great location and service. Val was very helpful explaining my options and choosing the unit that best fit my needs. Space looks very secure. Thanks again Val!
chica en la oficina Valeria fue muy linda con mi tío y yo nosotros sólo compramos una unidad pero con gusto rentaríamos aquí gracias
Great facility! Love the tech/app and Evan made the process a breeze! Bonus, great rates!
Evan was extremely helpful! Would highly recommend! A++ service
Today I moved my stuff into the Public Storage in Oro Valley. I had researched pricing and found them to be VERY good. The whole process was great and easy. First impressions are important and when I arrived I found the facility very clean and easy to move around. My space was clean and prepared as promised. I stopped by the office and was greeted by Evan. Very friendly and helpful. Got me squared away with setting up my app to gain access. I was very impressed (not easily done) with the experience and highly recommend them for your storage needs.
Great area, great storage units, and even better employees. Evan was extremely helpful today with every question/concern I had and they even went out of their way to help me jump my car!
Evan was awesome!
Evan was very helpful!
Val was very helpful, answered all of my questions and showed me the unit before I committed. Very clean. I am glad I chose Public Storage.
Moving out of our storage unit to find it infested with black widows and many other kinds of spiders. Their spider webs are on everything. Black widows with baby nests spun in the ceiling. Black widows popping out of bins. Entire floor of unit blanketed with droppings of some kind. Management will not help you.
clean property and the young man in the office was really helpful
I had a great experience preparing to upgrade to a larger unit at the Oro Valley location. If you want exceptional customer service, ask for Evan!
Entrance off of Oracle is unsafe! You are traveling at 45mph, the turn is coming up slow down a little ok almost there ARRGH!! THATS NOT THE TURN?! YOU'RE GOING TO MISS IT! YOU GOING TO FAST! QUICK TURN! AAAAHHH! Whew! Made it. This time. Why isn't there a sign before the turn someone is going to get killed.
Beautiful property! Evan was great and answered all of our questions!
Very nice. Nice staff, and clean.
Ran into Evan, great help. Thank you!
Great storage place, very well kept and excellent security. The property manager Evan is excellent always will to help and provides excellent customer service. I would not use another storage facility.
Evan was great to work with. He took his time to show us around the property and treated us like family. Excellent service!
Our rent for our storage unit started out at $250. We have had this storage for 2 years and the rent has gone up and up. We will now have to pay $400 for the same unit. We will be moving our items out as soon as possible. There is no reason for our rent to increase $150 over 2 years.
Fantastic experience with Evan, great service!!
Highly recommend the services offered here. The manager Evan is efficient, knowledgeable and timely. He really helped me execute my move into storage and went above and beyond to accommodate my needs. Thank you so much for professionalism! 10 star review if I could!
The staff (Evan) is very knowledgeable and helpful.
This staff is kind and accommodating. The property manager helped me pick the right storage unit that was affordable for my budget. I changed my plans and did not need the storage unit anymore. I called and Val made it a simple process to wrap everything up. Thanks for all your kindness during this time!
I had such an amazing experience at Public Storage in Oro Valley. The Manager Evan wrote my gate entry code to make things easier for me and walked me through the entire process. He really went above and beyond with fantastic service! Thank you so much Evan!! -M. Rimcoski
Evan was amazing took us around and showed us numerous units and when we finally decided on one he was very helpful in all aspects of the rental process. He is a great and knowledgeable asset to this location
Evan was helpful. He is very professional and informative! Thank you Evan!
Manager is unprofessional and the office is not staffed properly to allow you into the facility during office hours.... these reviews are fakes and a promotion in which they take money off of your rent in return for favorable review that they have to negate the real reviews.
Just got a great deal on a storage unit in the Oro Valley Location! Evan was super helpful and was an honest salesman who gave me all the info I needed without a overblown sales pitch ! I will be recommending this place for my colleagues !
Managers are friendly, very clean.
The prices are too high for the size.
I NEEDED A CLIMATE CONTROLLED STORAGE FOR MY PIANO DURING THE PERIOD BETWEEN WHEN I HAD TO MOVE AND THE AVAILABILITY OF MY NEW HOME, ABOUT 3 MONTHS. THE FACILITY HAD JUST WHAT I NEEDED. THE PROCESS OF SIGNING UP WAS EASY, EVAN SHOWED ME MY OPTIONS AND WAS QUICK AND EFFICIENT. MY ONLY COMPLAINT WAS THE $30 ADMIN FEE CHARGED BY THE COMPANY. SEEMS LIKE THEY SHOULD BE PAYING ME FOR MY BUSINESS, NOT THE OTHER WAY AROUND. I GUESS THIS IS THE NEW NORMAL. HIGHLY RECOMMEND THIS FACILITY.
Mr. Evan at public storage on OrAcle went out of his way to help this mama out. He was very sincere and dedicated . I am so glad to rent my place from him. Thank you !!!
Evan was the best. He's knowledgeable and very competent. We felt we were in good hands with Evan. The website was very confusing for us and having Evan walk us through was great
Very happy with Evan's help, especially helping us get through the on line reservation. He was very helpful. Would recommend.
I cannot recommend this storage facility. Their rates went up, security went down. There was a break in through several units in the climate controlled building and none of the tenants through the row that it happened were notified. Their app constantly crashes when trying to use it to open the gate, the doors into the climate controlled building used to have codes on them but now they have been broken off or just deactivated. The security cameras (not enough of them through the building either) conveniently were being switched during the time of the break in. I started out renting in January of 2020 a 10x15 for $84.59 after everything-including the required insurance, by March of 2020 it was $149.28, and then by the time I left (BECAUSE OF THE BREAK IN) it was $259.98. I just left 4/28/22. There is no actual district manager for Tucson, the DM working is based in California and doesn’t return promised phone calls. I think the entire facility needs to shut down, pay for all of their tenants to move somewhere else and redo their entire building to make it more secure as they say “we treat your stuff like ours” well if that’s true then I don’t want to see theirs because it isn’t right. DO NOT RENT FROM THEM! Evan was the only positive in the situation, he was nice about everything and very apologetic because there isn’t anything he can do.
Donielle is absolutely fantastic... was greeted with a warm smile, and cheerful disposition. Came to pay my bill, and asked about an issue with the unit. She immediately offered to help me, bringing necessary supplies (which I had asked for from gentleman that works there... was told in a surly tone they DID NOT DO that) and solved my issues in minutes with a promise of followup of things I was still concerned with. Brilliant service, wish Donielle at this location full time - she is amazing.
We were so happy to find Public Storage was open on a Sunday. Evan was extremely helpful and professional. I highly recommend this location!!
Evan was super helpful in getting our storage bldg set up. He was informative of the supplies we would need, he shared specials and discounts and when my husband asked about the rental insurance, we have it through our insurance, he was helpful in getting that removed. I felt Evan knew exactly what he was doing and it made me feel super safe in leaving my belongings here.
Evan was very helpful and professional and courteous. Glad we came here for our storage needs.
We’ve been here for about 2 years. Last year they raised the rent 30%. Today we received notice of another 25% increase effective February 1. From $218 to $288 for a 10x15. I guess they figure they can get it and I’m sure they will. Just not from us. We out!
Even was very helpful, made sure I know he would be open even over the holiday weekend if I needed anything to facilitate my move.
Smooth registration and friendly staff!
easy in and out
Evan and Donielle are and were very kind helpful and accomdating!! Thank you for all your help!!
Evan was very helpful w my move in
The entire experience of finding a larger unit with Public Storage was very simple. We quickly found a 10x20 for our local Public Storage facility via their web site. Evan the manager of site took us around and showed us a very clean and well kept building with real air conditioning in the building (not a swamp cooler). Evan took maybe 10 minutes to do the paperwork and we were unloading the first bunch of stuff that same day. All went very smoothly.
Super helpful with my storage needs!
I’ve rented from a few different Public Storage locations and this one is by far the best. The facility is newer and clean/well maintained. But the best part is the customer service. They really go out of their way to make everything as easy and convenient as possible.
Evan is fabulous! He worked with us for 2 days to get just what we needed. So great to work with. Ask for Evan!
The storage facility is climate controlled, and the gate as well as the door into the main warehouse is secure, but im not too fond of their prices; it started at only $115 including the insurance it provides, which I could afford, now its at over $200, and I am struggling just to keep up.Afraid I'm going to lose everything I put in there.Probably the last time I trust any public storage unit.not too pleased.😒
Evan was so helpful in getting me set up!! Especially, it being Independence Day !!
Evan is amazing. His kindness and professionalism have been a God send over the past several months while preparing for our cross country move (no small task at 85 yes old)! Thanks again to Evan.
They have great customer service and facility.
Evan was amazing. We had just traveled our whole house in a UHaul for 3 days and had a difficult time at our 1st storage unit. We came up to the Oro Valley location. Evan was so helpful, patient and really calmed me down after a very stressful night. I appreciated him so much!
Excellent access, helpfulness, cleanliness, supplies
Fantastic service!!! Easy process, friendly and helpful 🤠
I’ve had a great experience with this location. It’s clean, well-organized and the employees are very helpful with anything that’s needed.
Extremely helpful, friendly, and attentive staff!
Nice and clean space; The manager Even is friendly, patient and super helpful.
The site manager (Evan) is extremely helpful. All doors have inset locks rather than external, adding extra security.
Such a great experience with Evan! highly recommend this storage site with a great view!
Wow! I rolled in at 5 minutes before 6 on a Friday evening, flustered and in a hurry. Eric was the picture of patience and calmly took care of my problem with a cheerful can-do attitude. In fact, this is not the first time I'd needed assistance and Eric has always been available, well-informed and helpful. He is an outstanding asset to the Public Storage operation!
Evan is awesome! I love everyone at this location and they’ve always been super helpful and is super secure.
Evan was very helpful and friendly.
I visit the facility multiple times a week and am always delighted to see Evan diligently cleaning the facility! I'm always greeted with a warm welcome and feel safe and at home.
Very helpful and considerate.
Evan was extremely helpful in resolving an issue with a reserved space that we did not need. We had planned to rent a home and needed to store a car, but the home rental fell through. He quickly terminated the lease and sent a refund. Thanks to Evan he's great!
Great place for boxes!
Great views
Evan has been an absolute pleasure to deal with. I can’t recommend him enough. He has been helpful every step of the way.
Evan was awesome! Helped me navigate through my new adventure with storage!
Super convenient and super helpful. Shout out to Evan for doing everything he can to help take care of his customers. I'd certainly recommend this facility to others in the area.
Thank you, Evan, and the team for an exemplary service! Easy, super-safe and affordable storage solution. Highly recommended!
Very clean felicity lots of parking
Pricey but convenient.
Evan was very helpful and personable and professional. Smooth and easy check-in!
Spoke with Evan today. He is very knowledgeable, informative, extremely helpful and went out of his way to assist.
This is a review of the customer service at this location. I can't speak to their units because the unit I rent is in another state. I had contacted the main customer service via phone regarding a rate increase for my account (bad timing on the part of this company, with so many people out of work and struggling financially right now). They would not speak with me because the driver license on file was not from my current address. I was told to go to a location where I live ; someone there could verify my license and update the information in their computer system and I could contact customer service afterwards. At this location, I spoke with Jon, the manager on duty and he resolved the issue for me within a matter of minutes. He provided me with excellent customer service, was courteous, friendly and seemed genuinely happy to help. If I ever need a storage unit here, this is the place I would choose. The grounds and the office are well maintained and they are very compliant with COVID-19 policies. Again, excellent customer service and I thank Jon for his help.
Jon was exceptional. We ran late due to the moving company being late, but he waited for us. He explained everything clearly and made the move simple.
Great experience with Jon! Thanks!
Our experience was great. Jon was very helpful. We rented two units and we would use them again if we were in the need of one.
Our credit card was compromised and the credit card company issued new cards. Public Storage auto payment no longer worked. We have two units at Public Storage one could not be accessed online one could. Went to our local Public Storage here in Oro Valley for help. We met Jon who gave us a cheerful greeting. Jon was most helpful. Jon added the new card number, updated our contact information, processed the monthly payment and put the units back on auto payment. This was all done quickly and efficiently. The service was great. Thank you Jon.
Used the location to store items while doing a home remodel. The place is very clean and very easy to access and use. Jon is awesome to work with, very friendly and quick to help with anything you need.
Facility clean up to date and secure Jon was more than helpful in correcting a problem with check in and made me feel welcome! Great customer service!
John (Manager) is very professional, fast to reply and has always been courteous to me. He and his staff have been great!! I will be moving out soon as I don't require a storage facility soon but even that transaction ended up on a Positive note! Thanks, John! :)
Convenient and well run. Manager does a great job and is very friendly. Place is well kept and convenient in Oro Valley.
Used this location multiple times for both business and personal. Always easy to rent and exit when ready. Super friendly staff, very clean and very reasonable. Online management of payments and move out dates is super user friendly. Jon was great!
Facility manager, John, is a perfect example of what a customer service representative should be! Great attitude and personality.
Very quick and easy process with great service! No issues what so ever!
We have been using this facility for many years. Recently, John was very helpful by contacting the main office on our behalf to adjust our monthly rate. We appreciate the great service, and thank John for his good work!
Expensive. Keeps raising prices. Find a cheaper alternative.
Giving a shout out to Evan at the Oro Valley location for going way above and beyond with us while we were measuring to make sure a unit would work for our trailer. It was 103° outside in the intense AZ sun. We needed to measure three different units and then take some air out of the tires to make it work. Thank you for the patience and the friendly service, Evan! PS - you can’t beat the view of the mountains at this location either! :)
Lots of room for your money
I needed a storage unit on short notice. Dominque was awesome getting me set up. She was very helpful in showing the unit to me and making sure it was the right size to fit my needs. She explained the process and the contract is great detail so I fully understood everything.
Annissa:) was pleasant and very helpful during our initial visit and set up of our storage unit. She gave us great instructions and we got a convenient unit on the ground floor. Excellent!
Last minute space worked out perfectly
Dominique was very professional, very solid experience
Good prices, and very helpful mgr Dominque, made for a very nice experience.
It is ok, clean i guess good staff as well. Its better than the other places i have stored.
Do you have that light brown packing paper for sale today?
I have just scheduled a move out date of January 19th. Should I not make the full January payment but come in on the 19th when I am totally moved out to pay the balance due?
We considered moving our storage unit to this location as it is new, convenient, and has very nice employees. However, the prices is double what we pay in Dove Mountain. I wish the rent made a bit more sense compared to the competition.
Dominque at the front desk was very efficient and kind in helping set me up.
Dominique was very helpful
Miss Dominique took great care of this old man. Place looks great and the spot we got was perfect for my old armchair, my desk, and some boxes. Looking forward to some new adventures here in Tucson!
Great place, friendly staff!
Getting set up with the space was much faster than i expected. First rate service!
Typical storage facility with very nice views of the mountain range.
Did great. Appreciate the customer service from Jon.
Nice facility but very expensive compared to other facilities.
Dominique was professional and very helpful when we came to sign up and move in to the storage room. The facilities were very clean and impressive.
Friendly Staff. Always clean
I spoke with Jon over the phone, and he was very friendly and knowledgeable. Answered all of my questions regardless of how simple the question seemed. Will definitely recommend Public Storage to my friends and family.
Great Place. Needed a storage unit and we talked to Charlie. She is very knowledgeable and extremely friendly. She was very detailed in regards to storage units.
Lacey was great to work with!
Nice, clean and spacious. Nice employees.
Dominique, the facility manager, was outstanding. She is very knowledgeable, helpful, and friendly. The storage facility is clean and well maintained. We rented a space from this facility 3 years ago and were very impressed with the place. That is why we came back to them, when we needed a space for a few months this time.
Best price & location in the Oro Valley area combined with easy access, safety and cleanliness! Exceptional customer service with staff going above and beyond to ensure satisfaction with friendly attitude. Highly recommended!
Dominique helped me with getting a storage unit. She was very kind and professional throughout the entire process. Great customer service. Would recommend this storage unit.
John was a pleasure to work with and made my experience fast and pleasant. Made sure to cover all questions I could have had. Great service!
Jon was extremely helpful and very knowledgeable!
John was fantastic. Great customer service and very friendly demeanor. This location is great very clean, safe at night and easy to access. I would recommend it to anyone.
Jon was most helpful and pleasant to work with. He explained everything to our satisfaction.
Dominique was amazingly helpful and thorough. Wonderful customer service!
Jon was great and set us up with what we needed on the spot. We are delighted with the service and the facility.
Great facility. Employees are knowledgable and get right after the task at hand. Signing up and terminating our space was so easy. Getting to this comment page was not easy. The instructions need to be revised.
Great price, easy to reserve, clean, convenient and Jon was great to work with!
Really nice facility. Dominique was great. Very efficient. The rental process was easy and fast. I really like the available hours to access the unit.
Dominique, helped me in securing a appropiate size storage unit needed in a very short time frame. House sold in 2 days and closes in less than a month and storage was one last heacache off the moving / relocating list. Great job!
Dominique was very professional Explained to the very last detail
Very nice and clean. John was very helpful and pleasant. I would recommend this public storage.
Thank you Dominique for your help. Friendly, efficient and knowledgeable. Very nice, clean indoor, climate controlled unit with easy access.
Beautiful storage facility that is excellent in every capacity. Dominique was fantastic! She guided me through the entire process so clearly and efficiently, and was helpful from the first minute of meeting her. Looking forward to an enjoyable experience for as long as we need the extra storage area. Thank you Public Storage and Dominique!
Always get taken care of here. Been storing here a long time and the staff are always friendly and helpful. Absolutely would recommend this place to anyone looking to store.
Very nice location/ facility
John was very helpful. Highly recommend.
Fabulous service...personable, friendly and very informative! Give the Jon a raise...he took time and made us feel like we made the right storage choice.
Dominique and Jon have been amazing with helping me and my Mother getting our storage needs met. Sometimes finding a place where you feel your possessions are going to be safe can be a challenge. Once we came to here to Oro Valley Public Storage plus the wonderful customer service, I was grateful there was everything we need. I appreciate all the help we have received.
I am having two vehicles shipped to public storage and will not be available to be present when vehicles arrive. How can this be done?
Dominique checked me into my unit today and was exceptionally nice and professional. Thank you public storage
They were fantastic. Dominique new her stuff inside and out. Pleasure doing business with people who know their job
Dominique and Keith were great to work with! Clean, easy access and quality customer service!
I worked with John at this Public Storage and he was beyond helpful. He went above and beyond for me and got everything handled efficiently and accurately. I highly recommend this storage unit facility.
Dominique was awesome!! Thanks for everything!
Dominique was very professional and helpful. I completed the paperwork on line, so the check in process went very quickly. The facility is clean and well run.
Very helpful! Clean facility !
Fast, professional, friendly.....good looking facility.....good price, I'm happy! Thanks, Dominique!
What a great experience! Dominique was very pleasant and personable, and made the rental experience quick, easy and convenient. We were also very impressed with the site security and the cleanliness of the rental units. Thank you, Dominique!
Great service from Dominique
Dominique helped me get set up today. She was so helpful!! She answered all my questions, was so patient with me and was professional in every way. I have used this facility in the past and feel certain it will be another good experience.
Dominque was very helpful. Enjoyed my stay here and will rent with Public Storage again in the future.
Place is very clean. Girl in the office was very nice.
Love this place. Debra called my deadbeat a$$ up yesterday and reminded me that my payment was overdue and thereby saved me a late fee. I’m seriously thinking of switching my unit in Oklahoma City over to Public Storage. A pack of corporate criminals bought out the property where I have been at for the last 12 years. Service has gone straight down hill and they are nickel and diming me to death on various concocted fees. Thanks again Debra. Addendum: Since I posted the above review, I closed my storage unit in OKC with Simply Self Storage. Couldn’t get out of there fast enough. Anyways Debra at Public Storage Oro Valley came through once again in stellar fashion and hooked me up with a sweet outside unit. I continue to be completely satisfied here and Debra is totally knowledgeable and professional. She will be happy to help you meet all your storage needs.
Debra was great. Very efficient and super pleasant. Made the experience easy and fun.
Debra is efficient, caring, and very professional!
Very impressed with Debra. She managed me through the process very professionally, even finalizing the purchase process for me remotely! It’s early in my storage experience, but so far, great!
Debra was such a big help determining how big of a unit we should get. Will definitely recommend this location to my friends and family.
Outstanding customer service.
Debra is very knowledgeable and very pleasant to work with! Great service!
Debra was exceptionally helpful. Knew her business and performed very professionally. Nice to do business with companies and people like this. Facility very clean.
After arranging for an appointment to view available storage units, I arrived on time for my appt. and was immediately greeted by Diane. She was very helpful, showed me the available storage unit and very expedient and thorough in signing me up for the unit - a true professional. Public Storage is very clean, very secure and very competitive with other storage unit alternatives in the area.
Very fast and friendly service, no complaints.
This location is great. Really like how (Debra) handles everything... She rocks. 👍
The property was secure, well maintained, and easily accessible. Debra provided exceptional customer service.
High Prices and very dirty and dusty. Prices start off low and then they raise the hell out of you.
Changed from a 10x20 to a 10x10, was told prices would be prorated and that my account should have a credit on it due to already paying for the month on the larger unit. Fast forward to next month an somehow I owe money and find this out through a collection agency! Really you can’t contact me on this issue! The next bill I received showed no past due amount! What the ?!?..... how do I show a credit on the bill and no past due amount but then get a letter in the mail?? Poor customer communication..... Fast forward- After callling an going over all this the team at public storage took care of it right away... made sure it was all taken care an apologized repeatedly. Thanks for the quick fix....
This is the first public storage that I have ever done business with that is always clean, and very pleasant manGer by the name of Debra. I was so indecisive about what size to choose she spent awhile helping me by showing me units, asking important questions like what kind of stuff do I need to store and for how long. I can for sure say she made me do business with this company again after my other bad experiences.
Debra is amazing, the best of the best! Go see her!
Clean, well maintained and plenty of options. Prompt, efficient, friendly attendant (Debra). Recommend.
Quick and easy move in, Debra was very helpful and knowledgeable great service
Door code doesn't work.
Very secure, easy access, good hours, excellent manager very helpful. I would recommend to anyone in need of extra space for long or short term contracts. variable size units, some with temperature control. Thank you Debra for your recent assistance.
Debra is the best! Really great customer service...and I rent storage units all over the western US...she stands out far above the other places I rent. The place is very clean and easy to access; plus a top notch view at the foot of the Catalina’s. Highly recommended!
Debra is an outstanding person. I feel very comfortable talking with her and her willingness to help is great. It's employees like her that is the reason I always use Public Storage company.
First of all I got an incredible online special. Compared to other facilities this was much less. Debra called me within an hour to introduce herself and confirm my reservation. She also sent a welcome email. I went in the next day to see the unit and Debra was so professional and friendly! Customer service is clearly a priority. The facility is spotless and it somewhere that I will be very happy storing my belongings.
Nice facility very clean. Debra is awesome and efficient... go see her if you need a storage unit!
Great location and great service. On site representative was friendly and knowledgeable. Check in was quick and easy. Highly recommend this property.
Debra was fantastic. Super helpful and welcoming. Thanks so much for everything!!!
Debra was so helpful and provided me with all the information I needed! Took the time to explain my payments and contracts which was appreciated. Everything was quick and electronic!
A very fine facility but be aware that they do raise the price pretty steeply if you stay there for a long time. I rented a 10x10 unit in the spring of 2014 for about $146 (including tax). In 2015 the price rose to $160, in 2016 to $172, in 2017 to $185, and in 2018 to $200. The day after I vacated my $200 unit, it (or one very similar) was available on the website for $156 (about $160 with tax).
Dbbra was very helpful/knowledgeable. Public Storage picks and choses those units that qualify for $1/first months' rent. Debra was able to find a first months' discount - much appreciated. Insurance rates are a bit pricey over other storage units. Prices on units are a bit higher than other areas of Tucson.....location, location, location. I rented climate controlled unit inside building -- carts were good, security top notch and a clean unit wit 2 "bug" deterrent bags. Thanks again Debra!
Debra was awesome. She absolutely was the one brght spot in this very busy day. She is competent, bright, intelligent and extremely personal. She should be employee of the month, or employee of the region. Thanks for having her as your employee, she’s a keeper.
Debra was very helpful and pleasant to work with. Moved to a smaller unit as space was not needed and price kept increasing. Nice facility but the outside unit had a lot of dust and dirt blowing in under door. Also had black widow spiders and signs of rodents in unit. Usually need to enter gate key on pad several times before gate opens. Wish it was more affordable but have little choice due to location.
Brought my dad in to buy boxes today. Suzy was very helpful! She even carried the boxes out to the car. Will definitely be coming back!
Awesome experience with facilities employees, Debra was very helpful and answered all my questions and took care of all my issues. Thanks again Debra for all your help. Michael Moyer Beyond Plumbing
Debra was extremely friendly quick and answered all questions and set up the account very quickly. Her pleasant smile and professional demeanor made the whole transaction a breeze. She is a star for your organization. Highly recommended
Great location for us. The place is clean and up to date. Security features were top notch. Debra was great and we left the facility feeling we knew all that we needed. And, she did it with a smile. We are happy we chose Public Storage.
Rented a unit here the other day. Debra was the best in helping me choose the right size and explaining the security and access to the site. Definitely recommend!
Store manager is friendly and easy to work with. Facility is secure and clean with easy access. Rates may seem high but you get what you pay for!
Wes,Kevin, and Sharon.were excellent. All knowledable, professional, and courteous. The best!
I had an awesome experience with an employee named Kevin. He was very professional, knowledgeable and made me feel like I came first as a customer. After speaking with him and seeing the unit my hunt for a storage unit was over. I would definitely recommend this Public Storage location.
I rented a unit from here today and found the service was exceptional. Kevin was very knowledgeable and thorough in the checkout process. I was very pleasantly surprised in professionalism and level of service. I would highly recommend this place if you need a place for storage.
Good clean facility with climate controlled storage. Would definitely recommend.
Kevin was very knowledgeable and helpful. He answered all my questions. I highly recommend this location.
Very clean office, quick process, Kevin was professional and friendly.
Great customer service!
Kevin was wonderful! Extremely friendly and helpful.
I am reviewing the Store Location, not the Company. The company IT is screwed up and the Reservation and Customer Service people lack some skills at dealing with and solving issues but Ashleigh at the store makes up for their deficiencies. Very good to work with, efficient and does what she says she will. Would not have become a customer if not for her.
My husband and I stopped at Public Storage on N Oracle Rd today to inquire about a storage unit. We have never done this before and were so happy that Ashleigh was the person there to talk to! She is great to work with and gave us all the information that we needed to make our decision to rent a unit. Ashleigh is very personable, informative and patient. I think we will have a great experience at this facility. Thanks Ashleigh! July 16, 2017 We have now moved and have taken our belongings out of storage. We will not hesitate to recommend this facility. Ashleigh and Nicole are wonderful to work with! Great customer service!
Fantastic personality and a great experiance to rent from.
i had an amazing experience when working with ashleigh, not to mention how amazingly well organized the store looked. she assisted me in finding the unit right for me and i personally will always recomend this location in the future
Very easy process due to Ashleigh, and clean well run facility
Ashleigh was friendly and awesome.
Very nice, helpful staff. Ashleigh was quick & attentive. Indoor climate storage is a huge plus in AZ heat. Very secure facility as well.
Ashley have does a great job. Facility is clean and well protected. Never had any problems at this location.
The experience went as expected. There are costs that don't show up in the advertised rates, but that is expected. Overall Ashleigh was well spoken and behaved professional and knew what she was doing.
Very nice people and painless experience
Very well kept and clean, reasonable prices, and the person working there was super friendly and helpful. Definitely consider this location if you want high quality customer service.
Ashley was great! I never had to ask any questions, because she answered all of them during our appointment. I would highly recommend this facility. This location with it's views, are breath taking.
The experience is a hard one, the storage is kept at a low budget maintenance, no lighting 5×5 corner and through out, carts missing wheels, exit key pad doesn't work well. When mentioned I was told a maintenance went in and nothing they can do, in a bad form. The elderly gentle was nice on the Phone in confirming reservation but upon dealings and answering simply questions gets agitated, shred shoulders makes dealing with elderly bad. The young lady does her best to make up for storage in differences has a great attitude. They claim the high cost is due to the "great" side of town, in my opinion is an excuse. I had no choice to last minute rent and wish I had more time to wean this type of stuff out.
Ashleigh is always so helpful and friendly. Goes out of her way to accommodate me and my storing needs. Genuinely an efficient worker and kind person
This is the third Public Storage site I have used and all are great. This one is especially easy to access and the people are first rate.
Great representative Ashleigh Newley
GREAT storage experience! The GM, Harry, made the process simple, easy and quick. When I need storage again, I'll definitely use Public Storage.
Great customer service. Always clean. Very helpful. Very clear billing process.
Great Manger answered all questions the person was Ashleigh great person and property is top of the line. Gang gang gang
Mike checked me in and was great. I'd recommend this location anytime.
The place is awesome! Had an A/C controlled unit for 6 months and it was great. Great service, Mike and Harry are great guys and so much help! Highly recommend
Very secure, clean, and friendly storage unit. The staff was very informative and enjoyable to work with. You will not be disappointed here for your storage needs.
The staff are very friendly and do a great walkthrough of the facilty before you purchase anything. The units are very secure and well maintained.
Clean units. Very friendly and helpful staff!
Mile is extremely helpful and the facility is very clean.
I walked in today to pay my rent and as soon as I walked in I was greeted with a big smile, Ashleigh and I talked for a minute and she was very friendly and professional, the location was very well kept and clean and I was out of there in a flash. She always had a smile on her face and knew what she was doing, Ashleigh's a bundle of joy, and I'm looking forward to coming again!
Harry and Mike are wonderful people. Great facility and great service in every respect.
Well kept, clean, friendly personnel. Secure and never had any problems.
First class service in all respects. Incredibly clean and well organized. Will definitely use again when the need arises.
We had very good customer service from everyone but mostly Harry. Helped us line up a contribution center to pick up items we did not want any longer. Harry made the process easier.
Very clean. Well lit. Easy access. Good rates. Fantastic security. Good locks. And at this location you get a bonus......a man named Harry. He was so thorough and made sure we understood every little detail about our storage unit. He made the process easy and pleasant and I appreciate all he did to serve us well. February 11,2016 I no longer needed my rental unit. Harry assisted me in closing out and as always was helpful, informative and amicable. I would refer people to this location and Harry is one reason. He is such a great fellow that I may just stop by sometime to say hello. Thank you for providing a valuable service to the community and thank you for Harry.
The rep on the phone when i called was very rude. I do t think she was associated with this location, just customer service. Then Harry called about my inquiry and seemed very pushy and was rushing me to get there and fill out paperwork when i hadnt even committed to ghe place. They told me it would be $78 a month fot a 5x5 space which seemed like alot. But im not familiar with how they proce things. Overall it was a little too stressful for me to even go check the place out with how impersonal the 2 people i talked to were.
I liked the customer service I received from Harry! He was very professional and thorough. I liked the cleanliness of the property. It seems like grounds are well maintained and it's a safe storage facility. Overall, I would recommend this public storage facility to people who are interested in renting a storage unit!
Absolutely beautiful place well-kept and secure. The staff is very helpful and friendly and go out of their way to make it an easy place to access. I would never pick another place for storage. Being undercover is a real plus for an RV.
Harry at this location was terrific throughout the entire process-from the time we rented back in August to when we left today. Very professional and I would highly recommend this location.
This is a very clean and well maintained storage property. The unit I have rented is climate controlled with actual air conditioning and not a swamp cooler. My 10X10 unit is appropriately priced and access is convenient and well controlled from a security perspective.
I made my reservation online and the manager Harry called me within 5 minutes (!) and invited me to see the unit. After I met him I knew this is the place. He was knowledgeable and very helpful and the facility is spotless. Easy access, good rates and friendly staff. I would recommend! Harry, we really appreciate your assistance today!!!
I have been a customer of Public Storage for over 2 years. The service here is excellent. Harry helped me find my lost key. He was really a nice guy. This is a very secure unit and convenient for me. I could look around for a more inexpensive place but, I like the people here which is the difference to me !!
Good security with lots of cameras. clean. A++
Clean and secure facility. Excellent service provided. All information was provided and explained thoroughly. Thank you Harry!
Harry has made my experience with Public Storage so easy and friendly. He is very polite, knows how to treat a customer, has great suggestions, and he works fast with clarity and certainty. I'm so glad he is there to answer questions, always wanting to be of help and going the extra mile with me. I truly appreciate Harry!
We had a great experience with Public Storage. Harry was very helpful and friendly. The unit was clean and easy to access. I would recommend the Oro Valley location to anyone.
They went beyond what we hoped for . Very secure. Clean. Very friendly and helpful manager and workers. the patience of the folks answering the phones was exceptional.
they are so patient, especially with long distant customers. Harry was especially helpful on many occasions. High quality of products was appreciated.
This was my first time using storage facilities & I was fortunate to have Harry assist me in putting all together. Great guy & the facility works well for my needs. If need be I would use Public storage again.
Stephanie was the person who helped us with explanation of policies and available units as well as showing us two sample units. She handled everything with efficiency and consideration. She was able to manage so pleasantly also an additional customer who came at the same time and needed more immediate service. Very accommodating and helpful and we felt confident in doing business here. Also explained well the instructions and let us feel comfortable to ask questions as they might arise. We transferred units and Harry helped us from start to finish in such a pleasant and efficient manner that we were very grateful for a smooth and successful transaction. He clarified all the details and moved us through the process easily.
We used the storage facilities at Public Storage in Oro Valley (Tucson) for around three years. From the beginning to the end (today) the units were clean, reliably air conditioned, always felt secure, and were accessible when we needed them. The staff were unfailingly courteous and helpful when, for example, on several occasions, I forgot to bring the entry code. While we are happy to no longer need to spend the money, the experience was a good one and for those needing temporary storage facilities, this is the place I would go.
Very clean and well maintained facility. Plenty of security cameras both inside and out. harry and Luis are most helpful. Inside storage is a plus maintaining cooler temps and lack of dust.
The manager Harry was really awesome. He went out of his way to help us with a broken lock and even though it was the weekend, he took his lunch hour and got it to work! He called us to let us know that he got it working and had even secured it for us until we were able to get back down to the site and replace it with our lock. He was knowledgeable, kind and helped us get a second storage unit because we were moving. The site is clean and well maintained as well as extremely secure. We have been customers here for several years. No problems with anything! I highly recommend this location if you live in the Tucson area! Great customer service!!
I have been a tenant of Oro Valley's Public Storage for just about 6 years. They have always had friendly helpful staff on duty. The property is very secure and located in Oro Valley which is very safe. Oro Valley has one of the finest police departments in the state. Harry is the property manager and is currently addressing the issue with some of the exterior lighting. Great location and views. I highly recommend this business!
Fantastic facility that is clean, convenient and one of the most helpful staffs in the storage locker industry! We so appreciate all they do to assist us!
great service, clean facility, and helpful staff!
Want to thank Les and Chas for their help and kindness. This is the place for storage. It is clean and safe and there is alway someone to help you if you need it. I can't say enough good things about my experience.
Rachel was very pleasant and extremely helpful. I will definitely recommend this location!! We appreciate her.
Luis is the man! Thanks for your expert service and for helping me get the storage unit I needed. I've used dozens of storage places in the past, but this location is phenomenal. Great security, fantastic selection/options, helpful and friendly staff, and awesome views to boot! Another big thanks to Luis for everything!
5 star service by Mr. Luis
Have had a storage unit in Phoenix for 14 years...paying about 6,000 dollars in rent a year for this unit...realize how excessive this rent is. How does your experience compare as a long time loyal customer ?
A 5 star experience! Luis was great- very welcoming, pleasant and quite efficient in getting all the paperwork taken care of and explaining it clearly. I left the property feeling most positive.
I have an extremely busy week but I MUST take a minute to review Public Storage in Oro Valley, but more specifically, Luis, the wonderful employee who helped me! NEVER have I experienced such an efficient, friendly, knowledgeable, helpful, courteous employee in any one-person business. He handled everything with ease and with a smile on his face, made pleasant conversation, took time to lock the office doors and show me to my storage space (which was, by the way, perfectly clean and easily accessible). I can't say enough about Luis - if I had a business, I would try to hire him!!! I hope PS takes good care of him! I will definitely return.
Very nice.
Stephanie was a great help and went out of her way for me. I would recommend this place to everyone.
I stored here for 3 months with my friend and the property was very clean!
Super customer service Luis! He was very welcoming and took care of my needs. Great employee.
Always cordial and willing to help the customers. On the 21 of June, i was very busy and looking for the best prices for a storage around town. Since one of my love ones past away i needed a place to leave her equipment a young man help me understand my budget and what i needed to get. I left with a smile since i felt a very friendly environment and a outstanding great customer service. Thank you Luis !!!
Came in on Friday afternoon and was received well with great service, polite and courteous. This location was very helpful and the personnel are well learned and professional.
Stephanie is the Property Manager up at this location and she is fantastic!! She's sweet and very helpful. Also, very efficient and knowledgeable! Store your stuff here!!!!
Nola was very helpful with everything that we needed. The space we rented was comfortably cool and easy to access.
Our experience with Public Storage has always been positive...good security, clean units, easy access, helpful personnel. I especially want to commend Nola who checked out our closing today in an efficient and friendly manner. We would choose Public Storage again if we needed that extra space. Stephanie
I went in today and purchased boxes and packing materials, I had the most wonderful experience, Stephanie is such great person and helped me get exactly what I needed, I would definitely recommend this store to anyone who needs a storage or just need to buy packing supplies!
Today I was helping a family member move from your property. I have to say this property was clean and well maintained... but what I find more appealing was the great customer service and friendliness that was provided to my family. I believe the manager Stephanie was who helped us. Because of her and the appearance of the facility, I will recommend this to many others. Maybe even myself... thanks for the help today!
VERY CLEAN! GREAT HELPFULL STAFF!
Stephanie is very friendly, outgoing and awesome. She needs a raise!
The Oro Valley site has been safe and clean. The manager has been helpful with all of our questions. We were moving from IL and were able at the last minute to change the storage site to the Oro Valley site at the very last minute-- as the moving van arrived! Nora helped us as well when we needed another storage unit as the guys were unpacking the truck. My only complaint is that we had a Public Storage unit at another site, needed temperature control and when we were able to move to the Oro Valley site, we had to buy new locks...$17 x 4...was unnecessary. Hope to sell them to someone :)
When I rented for the 1st time in 2012 the fee was $77.28 = $927.36 per year in 2013 the fee went up to $84.05 = $1008.60 per year now they have another INCREASE $95.33 =$ 1143.96 per year TOTAL INCREASE SINCE 2012 $$$$$ 270.60 PER YEAR I AM MOVING OUT BEFORE THIS NEXT INCREASE... MIND YOU OUTSIDE UNIT 5X10 NO ELECTRICITY OR CLIMATE CONTROL!!!!!!! SEE YA!!!!!
I was moving across the country and was in Tucson for just a couple of days to make arrangements. Stephanie was professional and helpful in arranging my storage needs. It took us little time to complete the paperwork, change the lock, and I was on my way.
Great store manager to work with, and the facility is first rate!!!! I have used this location before, and highly recommend it to friends and family. -Vic
The onsite Property Manager, Stephanie, was very helpful and informative. So far we are very satisfied with our rental.
Stephanie was very pleasant and helpful in leasing the unit to me. However, it took way to much time to handle the paperwork - about 35 minutes. I had reserved a unit using Public Storage's website so I had an appointment which was nice. I think that most of the paperwork could be handled on the website where I reserved the unit. Then the data could have been verified in person in about 5 minutes instead of taking 35 minutes.
I rented here for over two years and never a bad experience. Was able to pay rent when out of town either over internet or thru store in another city and state. The place is well kept and has easy access. Stephanie, the property manager, was very pleasant and knowledgeable, and eager to help. I would certainly recommend Public Storage, and this location in particular.