Ethan was super helpful. We really like this location!
Ethan was a big help! Great customer service and very polite!
Great service Ethan was very helpful and went above and beyond, awesome guy
Always nice when someone takes the time to give you all the information you need. I had some questions and Ethan took care of everything for me. Thanks for your help, great service.
I had a great experience with Public Storage. The whole process was fast, smooth, and very professional. The staff treated me really well and made everything easy from start to finish. I truly appreciate the excellent service. Highly recommend!
Girls have been fantastic!
Breanna and Vaneesha gave wonderful customer service got me checked in without any complications. I appreciate their help and great customer service.
Cheryl was awesome!!! Thank you!
Great storage facility with very helpful staff! Clean and secure! Cheryl helped me out and she was so kind. Definitely recommend this Public storage over any other.
Cheryl was great highly recommended
I had an excellent experience at Public Storage! The facility is clean, secure, and well-maintained. A special shoutout to Sheryl, who was incredibly helpful and professional when I closed out my storage unit. She made the process quick, easy, and stress-free, answering all my questions with a friendly attitude. Highly recommend this location, thanks to Sheryl’s outstanding customer service!
Cheryl was so helpful and amazing! She answered all our questions and was super friendly! Thank you Cheryl!
Clean property and bathroom with keyed access. Cheryl at this location helped me with several questions. While keeping the storage facility looking clean. Great job!
When I arrived there was a situation taking place; a woman was screaming and yelling, making a scene. Kendra was professional, level-headed, and defused the situation appropriately. Afterwards she calmly assisted me as I concluded my transaction. I am impressed with Kendra and her quality of service! Thank you 😊
Cheryl is an amazing help ask for her everytime
Breana was very kind and helpful!
Breanna from Public Storage on Tupelo in citrus Heights is such an awesome representative. She goes over and beyond for her customers and is so helpful and even knows me on sight. I just love her attitude. You should have more employees like her.
Brianna was very pleasant, efficient and made my day easy. And I really appreciated that..
Came in to return a lock for a unit in Florida (after a manager misinformed us we would have to return the lock to a local facility in California) Breanna was so helpful and understanding when she helped us! She was appalled to hear how the staff in Florida handled the situation and made sure to document everything for us for any future reference needed. Breanna was incredibly sweet and deserves recognition!
Both Sarah and Brianna at the property at Tupelo in Citrus Heights are friendly, knowledgeable, and communicate well.
Clean location. Knowledgeable employees. I left with a smile on my face. This is a place worth storing your things. 10 out of 5.
Breanna was a great help. Very professional and friendly.
Great service and helpful property management.
Breanna is the best. Amazing help at this property
Breanna was so helpful and pleasant to work with!
Kendra, help me on getting my unit. My experience was second to none. Excellent customer service and attention to detail.
Clean property, nice office ladies, and app is pretty cool too. Happy to store here.
This is far the best Public Storage to rent from!!! Breana lives up to the word “Customer Service!”She is always on point, courteous, and most of all helpful!!!!! If you are looking for a clean place to store your things with exceptional customer service, this is the place. Call or go in and ask for Breana.
I give this place 10 stars. ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
Always clean. Breanna at the front desk has always been helpful and friendly. Easy access with the app.
Got a unit here today and there were TURKEYS 🦃by the store! 😂 Breanna helped me sign up and purchase the unit quick and easy . This place is very affordable and clean over all good experience. 10/10
Thank you Breanna for excellent service!
Breanna gave great service!
This facility is very well maintained and managed. The employees are nice, respectful and easy to talk to. They will handle your storage needs effortlessly.
Great, clean and easily accessible units at an affordable rate. And Bree provided terrific customer service and helped me with every little question I had! Highly recommend!!!!
Great service. Thank you.
Thank you to Breanna for always helping us with any questions we have. I come to this public storage because it was cheaper and more affordable then other public storages recently I have this Public Storage for about 56 months, but it went up and Brianna was trying to help me bring the price down since the market went up. I still have the Public Storage here and thankful that she helped me thank you Breanna!
Breanna is absolutely awesome!!! I miss locked
My storage unit, she locked it, notified me, we met up to correct it.
Thank you Breanna.
miss bree was so helpful to us nice service!!
I can't tell you how happy I am with the service I got from Brianna at the tupelo public storage she was so informative she taught me how to do everything she took me in this heat and walked me to see my storage her personality was awesome she's just a great person and I'm looking forward to doing business with her again she was awesome
Had to update payment info and pay my monthly fee. Brianna was very helpful and only took a couple of minutes to process my request. Very happy with service today
I was having trouble with my lock and Bree took care of prob ll em quickly and I was on my way, very good customer service.
Breanna was super helpful when i got lost on the property as i did an e rental for my unit. She also helped me locate a cart so i could move things in easier best storage place i have used thus far!!!! very impressed…
Breanna was AWESOME!!! She was so helpful in my time of despair! Because of her loving was a lot easier! Thank you Breanna!!!!
Breanna is very sweet helpful lady I have met there. She's always available and willing to go the extra mile to ensure all of her customers are happy. Thank you
Breanna was wonderful! Always onsite and always so helpful! Public Storage you have a gem with this Property Manager!
Id like to retract my first review this is a great storage they really work with you and are very understanding & helpful was there for a yr thank you
Marcus is a great guy!!! Thank you so much!
Moved my daughters house full of stuff in there. We got a huge space for $99 a month and 1st month was a dollar. Sarah and Brianna were very friendly, explained the times they were open, the payment process, and got us a cart to help shuffle the truck loads of Stuff in to the unit. It felt very safe and secure there. I would definitely use this place again if I ever need a storage unit
First experience with a storage facility and Marcus and Breanna made me feel at home. Thank you
Breanna was very helpful and always returned calls promptly and with the info I needed every time.
Breanna was very helpful, knowledgeable and polite. Highly recommend the Tupelo rd. location.
This is a great Public Storage facility! The property Manager Breanna is amazing, helpful and very kind. She made the renting process super easy!!!!
They are very helpful and friendly service!
The Citrus Heigh location on Tupelo is always so helpful and easy to work with. They always explain things and ask if they can help with anything else. I never worry about anything because they keep me well informed. Thank you!
Breanna was extremely helpful. She helped me to switch to a different space, was friendly and courteous throughout the process.
Brianna was amazing!! She helped make my experience so easy and stress free highly recommend
Breanna was beyond helpful very considerate and just a pleasant person. Her customer service was great.
The lady in the office was very helpful.
Breanna was wonderful and very accommodating. She needs a HUGE raise!
The best Customer Service I have had in a very long time. Help from start to finish. Thank you Breanna for your heartfelt help. I needed hand holding through the process and could not ask for better. My highest recommendation. Stellar.
Friendliest staff and always helpful and polite. Stored my belongings at Tupelo location for nearly 4 years and had only 2 small rental increases.
Lei gave excellent customer service
Leighann was amazing thank you!
Came in to rent and Lei and Jackie are great.
Lei was very helpful. She was kind and patient with me. Property was clean and the process to get storage is quick and easy. I was out the door in no time. Thank you!
Great service and comfortable, easy process.
Leighann was more than helpful and went above and beyond to help me. I will recommend leighann and Public Storage to anyone looking to rent storage space. Thanks Leighann
Smooth, quick and reasonably priced! Very professional and helpful service from Leighann, would definitely recommend!
I have been with them for a long time. And there rates increase. I'm struggling and I asked for a decrease on my storage and they took close to $40 off of it. Thank you it really does help!
King was super helpful today. I appreciate his help and positive attitude
Went in today looking for a storage unit. The women there today was extremely helpful and friendly. Great experience!
The staff is great.
(ALYCIA).
You can access your possessions anytime.
(within regular business hours)
All the way until 5 p.m. on weekends.
(Perfect for the unemployed)
The hallway lighting is accomplished by use of flourescent tubes that almost illuminate your entire unit. You may be concerned that the cost for inefficient, ineffective lighting might trickle down to the renter.
(But fret not little frettlens. No use of their electrical outlets is allowed, keeping cost among the highest in the area)
For real tho.
ALYCIA is great otherwise I'd leave a nasty review.
5 stars.
So yeah here's an update.
After having lost my job and home,
(remember when the entire planet shut down?) I found myself at the mercy of the California EDD Bank of America fiasco. Like many of Californias newly "unhoused" humans relying on UI benefits, Bank of Americas EDD fraud bots decided it was best to freeze my account with no explanation. Somewhere around 4 months into my life's implosion I was able to get some of my mail from my former roommate...
Within this stack of collection notices and offers from the areas tribal casinos I found a couple bank statements and a couple notices from the public storage racketeers informing me that my recent payments were declined. Oh and btw we sold everything you owned for $500. Oh and btw you still owe us $300......
All things considered I find the whole situation a little bit eff-ed up...
Miss Jacqueline helped me set up everything I needed. She was amazing, friendly kind and very informative.
Hey I rented a storage space here, Sabrina an yvette helped me they were amazon great customer service I recommend this place if u need a storage 10 stars !!
Jackie was AMAZING!! She showed me and my daughter around the property and offered us a variety of different units. Amazing detail in how the sign up process works and was extremely patient to walk us through signing up and downloading the app. Definitely recommend this location, especially because it is close to our home in Citrus Heights
Love this storage facility
Yvette was very prompt and professional!
Wow! Capri was amazing. I was just expecting to get a regular storage unit and a regular transaction. when I walked in Capri greeted us with a very warm welcome and helped us get into the storage even on her lunch break, came down to help us on a unit far away …because the door was stuck, turns out I just needed to pull the door harder. Thank you Capri! We will definitely remember her and hope she is doing well. Also thank you public storage for the online easy access backed by a nice human to help.
My friend and I were looking for a storage unit to move stuff to that day. I submitted a reservation online and I immediately received a call from Mekala, who discussed the promotions and sizes they had. She was amazing, caring, very friendly, knowledgeable and listened to my needs. I then received a call from Capri, who manages Citrus Heights location off of Tupelo. Let her know I wanted to see the different sizes they had available. She told us to come right in. As soon as I walked in to the office she greeted us with a big smile and took us to see the units. I chose the unit that worked for me and immediately signed up. Capri took the time to explain everything to me to make sure I understood everything that was in the agreement. When we came back to load stuff in the unit, had issues with the lock and the key broke. The place was about to close and I did not know what I was going to do. Luckily for me, Capri worked her magic and found another unit and we were able to get everything in to the new unit just in time before they closed. I can’t thank her enough for everything she did for me. She went above and beyond and provided the best customer service I have ever experienced. I wish there were a lot more people around like her. Thank you Capri for everything. If anyone needs a storage unit, I will refer them to you. You are the best!!!!
Capri is awesome and we got done exactly what I needed to do. She helped me troubleshoot and also I was so happy to save a trip to another store because I needed additional materials that she just stocked. She is clear and concise and extremely helpful.
I’m am very happy to meet a person like capri and she give me all information in what I need and much more she is very nice this is my first time in storage and I’m happy to be here I want to move in a date when she is here I really like her
Thank you capri
Capri greeted me with a warm smile and she was so patient I asked her plenty questions yesterday I can tell you this girl is good if she didn't know the answer she definitely found it and I do appreciate her always never got frustrated with me she never said No she said let me double check .I look forward to seeing her everytime I'm here . notch manager Shessss Good😁
I really appreciate Capri at the tupelo location..she always has a smile on her face and is so sweet and ready to help.i look forward to seeing her everytime I stop in to my storage! Keep this girl around.her customer services skills are top notch
Capri was the best part of my day today. She was very helpful answered all my questions and got me in and out in a timely manner. With the day I had today she sure as hek made it alot better. Thank you Capri keep up the good work 5 starts "super employee" haha
Capri is awesome she found the unit I wanted and she was very nice
Today Capri, was outstanding help with unlocking my rental.
Capri is amazing.. goes out of her way to give perfect customer service!! Keep it up!!! THANNNK YOOOU!!!
Awesome service from andrew....true professional.
Andrew assisted me with everything I had questions with! Very patient! Great Customer service is back!!!
Britanny was a great help with setting up my new storage space and getting the signup process finished quickly. She was very friendly and efficient. Thank you!
O am very happy with the service!!!
WOW! THEY ARE OVR THE TOP AWESOME! The property manager there is INCREDIBLE! It's nothing like any other storage facility I have ever used.
Alisha is great. Clean, safe and reasonably priced. The customer service is the best!
I know I'm late but I told Sam I would give her a review for being kind to my mother who is elderly. Very, very helpful
Sam was great. Thank you Sam! You helped me immensely.
sam was very helpful
sounds excellent
Sam was amazing! She was very helpful and generous, and very professional. And I’m thankful for her help.
Alicia was very helpful Understanding made the renting Very easy Exceptional customer service we both love talking with her
Alicia was very helpful and a available to us
Great as always. Alecia is a wonderful lady to interact with. Always happy to help when there's a problem and of course super friendly.
I rented a unit here for two months while I went on a camping trip along the west coast. It was super easy and the staff were great. Alycia was especially great with the check out process. I'm so grateful 🙌
Today I was at this location and I came and the young lady at that location was very helpful and professional. Made my experience simple!!
Sam really helped me out and is a please to talk to.
Alycia at Public storage Tupelo was an absolute GEM, she was amazing and helped me with getting checked out. 10/10 Experience, so easy and quick.
Alycia is wonderfully helpful and had us set up in to move our stuff in within 10 minutes. She was friendly and seemed very organized.
Excellent service from Alycia and Sarah always!!
Because of working hours this time, does not fit well, both girls agreed, that times have changed because of covid. I would like to know when. Thank you
Alycia was extremely helpful, easy to talk to and didn’t make me feel uncomfortable by trying to upset me in any way like I’ve experienced in the past. I ended up even purchasing a few extra items per for recommendation, which I generally would not do otherwise. I recommend this facility as great customer service is hard to come by these days!
She is amazing love this property so much better than the last one
Very professional and friendly, made the situation very easy to understand. Would recommend 100%