Public Storage Self-Storage Units at 5700 Soundview Drive, Gig Harbor, WA

Honestly, i've dealt with plenty of storage units in my past, and this one, everything from the people you call on the phone which is like a call center, but it's not unpleasant.And it's also not automated, it's definitely with humans all the way to needing to upgrade my unit same day was done via video call at the kiosk at the location, which was super simple to utilize and reach somebody at the call center.They walked me through everything I needed to know.Step by step including the twenty dollars extra on top of your fee.But that's to access your unit twenty 47, which is totally worth it.Especially if you're doing a fast move. I received a call from josh today in place of the manager of the sound view.Public storage he operates the public storage in Port Orchard and the experience I had with that phone call was honestly second to none called to let me know that because there had been a bit of a confusion with my unit. I had to move out of because it wasn't big enough, managed to accrue, and they took care of it without me having to do or say anything to them. And they made sure to call, and let me know that if I received an email that I didn't need to worry about it, because everything was already done. And squared away and taken care of fully. And totally would 100% recommend using this company. And this site.

Quick and painless, decent prices, manager kicks ass. What more ya need?

Highly recommend this place if you are looking for storage in Gig Harbor or in a neighboring town. Josh helped me from day 1. He was amazing!! I know I was a handful with multiple reservations (only needed 1... Haha), multiple phone calls, tons of questions because I had no clue what I was doing, and he was patient and helped me every step of the way. The facility is easy to get in and out of and it is in a great location. Couldn't ask for anything better! Kudos to Josh and the staff for everything they have done and continue to do for me. :)

Josh was awesome. He helped us so much. Really made our day. Thank you.

Josh, the property manager who manages this location and the one in Port Orchard, is great - professional and happy to help. This property in Gig Harbor is small and Josh is there several days a week. The lock that came with my new rental didn’t fit, and the kiosk one must use to speak to a live person at Public Storage wasn’t yielding results. Be used public storage for decades and was questioning whether I wanted to stay with a company that has no site manager at the property. Josh was on site that day, cheerfully gave me a lock that fits and told me to contact him directly for any questions or concerns associated with my rental. That’s great customer service.

Took me a while to figure out my storage situation with making duplicate reservations and the necessary weighing out my options. Kevin was awesome he was understanding, accommodating, patient and knowledgeable. Thanks for the great customer service.

I’ve had a storage unit at the Gig Harbor location for over a year now- super easy to work with, easy to access, never any issues. Josh, the property manager is awesome to work with and super helpful. He recently helped me with a second unit that is slightly larger- made the whole thing easy and painless! The property is not far off the freeway- makes it easy and convenient. I’ve never had any issues of concerns.

It's really easy to do and set up it's fully automated..

Thanks Josh, Beverly and Fawn, You guys Rock. You run a great Storage. Great staff. Great Place

Beverly is very helpful, friendly and professional. Customer service is second to none. I recommend this place to anyone, plus the price is the cheapest from the competition.

Such a wonderful lady very helpful

It's great, although the new office is a little wierd

Had a wonderful experience at the Soundview location! Josh was splitting time between properties! He communicated everything from rules to financing very clearly! You won’t be disappointed here!

Josh really walked this first time renter....great job!!

Great customer service from Kathy. She communicated right away when I made my reservation and was very clear regarding rules and regulations.

Kathy is wonderful!! Very helpful and knowledgeable.

Easy to rent Kathy did a good job

I helped my sister move and I met Kathy at the storage units. She is so helpful and stopped me before I got into a bind with a trailer. Kathy is delightful and I will add fun to talk to😊

Kathy is wonderful. So cheery and helpful! She is awesome. My brother from Wyoming spoke on the phone with Kathy and she was so helpful he insisted that that was where my stuff needed to go.

Kathy has awesome communication skills. She reached out to me to make sure I felt welcome to my storage unit. Excellent customer service!!!

Kathy she’s the best property manager, professional, accurate and very helpful. Secure good premises

Kathy was terrific walking me through step by step to get signed up! Terrific customer service.

We had a very wonderful experience renting from public storage not only do we get a rental unit on the first try but we also were upgraded from Cathy with no problem and she helped me immensely thank you Kathy

Kathy is awesome, great help

Fantastic service from Kathy!

Great service from Kathy! Can’t believe how easy it was. The friendliness and service was outstanding!

Tony was the best! Made sure to give me a call and was very relaxed/flexible with my schedule! Thanks for going above and beyond !!

Great help with Kathy! Thanks all!

Kathy showed me Wonderful service, friendly and also very welcoming.

Kathy was very professional and courtesy great customer service

Great service. Kathy was very informative and easy to work with

Kathy set me up quickly and it was super easy ! She was very professional and friendly

Kathy was very helpful throughout are use in storage

Easy to work with staff; never any issues and the manager was excellent to work with. Everything inside was clean, dry and as it was left. No gate issues. Used this service for almost 2 years, driving in and out carefully. It was a peaceful experience.

The Public Storage in Gig Harbor is the best storage facility in Western Washington! Kathy is very friendly, helpful, and quick to respond to any questions I had.

Kathy and josh were great

I am writing to say we have experienced other storage facilities and this Gig Harbor public storage is 100% the BEST. Kathy is so professional, helpful and courteous! She has been there for us on every visit with help and suggestions. She takes time to inform us as to do's and don'ts. Thank you so much for hiring great people. We have 3 units. kudos to you!

The Public Storage facility on Soundview Dr in Gig Harbor is the best choice in the county of Pierce and city of Gig Harbor for all of your storage needs. Kathy is the Manager, a woman who will warmly greet you, answer all your questions, with a smile that is genuine and far-reaching. Her employee Patty is a person in possession of a great personality. Both their goals are to give any assistance in your packing and storage needs. Great choices, warm personalities are excellent reasons for stopping here.

Great place. Very clean & safe. Great manager.

Was very easy and safe at getting my unit. Was available on time and in great shape.

Tricia was above and beyond with her assistance and customer service.

Nice easy transaction, Kathy was great help.

Very fast and curtious Kathy the manger was very helpful with my needs for size of unit

I highly recommend this storage facility. Kathy is friendly, helpful and has a great sense of humor. She was great to work with.

Very easy process Kathy was very friendly and helpful

Kathy super professional and she was very awesome in giving me directions from spanaway to gig harbor

I stopped by this location in Gig Harbor 08187 with my daughter Nikki to find a large unit as she was moving from Connecticut. I met a woman name Kathy who was outstanding. She explained exactly what I needed and the size that would fit all my belongings but unfortunately she didn’t have that available. She did check to see if there was any other locations that she could find a place for me to store my stuff but with no avail as I need it to be in Gig Harbor. She was friendly and upbeat and normally I don’t write reviews but she really knew everything about her job. This girl deserves a raise. I’m a recruiter and I would’ve loved to have her come work for me but she loves public storage. Kathy is going to let me know if anything comes available. My daughter and I were very impressed by Kathy. She is a dedicated employee. The property look like it was very clean and well-kept. She takes pride in her work. You’re lucky to have her!

During an exhausting move in frigid weather working with Kathy to reserve a storage unit at the last minute was a terrific experience. She was welcoming, knowledgeable, friendly, and expedited the process to meet our needs. Kathy knows how to get the job done and is a customer service pro. She gets a five star PLUS rating from me.

Kathy the manager was very. Nice and polite and she helped me out in getting an space for my boat