Public Storage Self-Storage Units at 9200 Olson Place SW, Seattle, WA

Excelente servio y información la persona que nos atendió muy amable la sra cristal muchas gracias...

very good to see leisure the manager was very kind and very helpful

Thank you cristal for your help. Her office is clean too as well as the property. I was worried about the price change but she was patient with me and explained my friend too in Spanish .

Well, I talked to Cristal and she is very professional and she was able to help me with my storage situation. She is very kind. She took very good care of me

Cristal was a pleasure to work with. Very easy process.

Cristal me ayudó bastante en arreglar un problema que tube y es muy buena honda increíble servicio muchas gracias

Tenía mis dudas pero Cristal estuvo allí para ayudarme a entender, en el futuro mi plan es rentar una unidad pero no estaba seguro de cual o cuales eran los precios pero ella me explicó. Voy a regresar ahora que ya se. Gracias cristal y public storage porque otras publicaciones storage no me supieron explicar.

I have used this facility before was nice and great customer service. I will not recommend this facility as poor customer service and communication from the management team . Go somewhere else if you want a customer service and better communication. I have been hit with fees and notice to sell my unit . Which is not a way to keep customers. But let this be a learn experience as they said we take care of you . Sure with fees and notices of selling your stuff do yourself a favor go somewhere we you will be without a headache and don’t deal with unprofessional people . I request to see about the fees and lien on a unit and they send you a text that is not possible. As the person who operates this facility they don’t care or seems like they do I would have given them a no star also units are over used and stinks like mold. Bad customer service and rude associates as fits the place .

Cristal continues to be the most professional and helpful rep I’ve dealt with at Public Storage. She always goes above and beyond!

Ms Cristal is amazing she was able to help me with my storage situation and I appreciate her attention to my situation and needs. Please keep her she’s an honest employee.

Ms. Cristal is phenomenal

Cristal was fantastic. She answered all my questions and then I watched her do the same thing for the person behind me in Spanish. Was not expecting that. Very impressive.

Spoke with Cristal about an issue I had at at another property. She was able to help me understand what had happened and helped me get the results I was hoping for. She was very nice and patient with me, which helped turn my experience into a positive. Thanks again!

Cristal She gave me great attention, with a big smile and a great attitude, she made my day better, and my stop at her office was the best.

Cristal was awesome! Smooth sailing.

Muchas gracias a Cristal por haberme contestado todas mis preguntas que tenia, muy amable y pasiente. Me aseguro de la seguridad de la propiedad y me hiso sentir agusto con la seguridad de mis cosas! Muy limpia la oficina también.

Risky! Count on rate increases bi yearly along with stolen stuff. I have had multiple break ins or attempts at 2 different locations (white center off olson and the Martin luther king location ) Multiple cars hit at the same time with damage and theft to my vehicle resulting in over $5000 damage .. At a 3rd location (Bellevue off of 20th) my actual storage unit got hit along with about 5 others. Oh did I mention this all happened in the last 3 months? Finding myself slowly getting furious and closing my accounts at some locations I call Corporate despite the office telling me its pointless and literally telling me the higher ups don't care. - The Regional manager does call me back finally after 2 + days,,,, but uses a ringless voicemail ... really ? and says if I need anything still to call him back. Did you listen to my voicemail Regional manager? I am a customer that pays over $16,000 a year to your company , yes I want to talk about something. Not listen to a ringless voicemail. If I am taking time to call you I am hoping to not have yet another robotic experience. Taking the risk of Parking on the street or trying a different company is what its come to. . A little humanity ,discussion and minor reimbursement sure would have went a long way. Instead the only way to get a discount is to be a new ignorant customer moving your stuff into a den of thievery and ignorance.

Office staff is never in the office. Terrible communication... If they need something, they call you all day. If you need something from them though? Good luck.

This place is horrible! They raised my rate by 20% after just 2-3 months but the worst they have changed the door and lock on my unit without even telling me! When movers came to take my stuff out they couldn't access it and property manager was screaming and yelling at them and kicked them out. I had to reschedule to another day and pay $$$ for the change. Please do yourself a favor and never rent from them.

Really great deals and really great customer service ask for Muhammad

Really grate service and very clean Facility and Natasha at the front desk was more then helpful, with showing us around we have had other storage unit’s in the past that where no where Near as clean and safe and friendly as this place thank you so much

The storage was very clean, the service of Emmy and Martha was excellent. Good location and good atmosphere.

I parked my RV there and after 3 days someone broke in and stole everything. The damaged 6 looks also one window and inside the RV. It looks like this was a group of homeless people.

I’ve rented units at 5 different Public Storage locations over the last few years and this one is by far the best. Both in terms of unit sizes (12x30 drive up units are amazing) and service. Tasha in particular has been an absolute pleasure to work with. She is friendly, accommodating, knowledgeable, and keeps this location running like a well oiled machine.

Honestly great service price was right and clean how I know they secure your things well one time i forget to put my lock and they call me to go put it up and well thanks will stay in updated 👍

Best storage facility and staff I have ever worked with. Tasha specifically, was always so helpful and accommodating. I am honestly sad to be leaving them. They also have been doing a lot of renovations to the facility lately my stuff felt extremely secure the location was perfect I really just don’t have a bad thing to say about this place. You should absolutely pick this facility over any other in the area.

Tasha was super friendly and helpful getting me set up with my new storage unit. Explained everything in a nice simple matter.

Talk to Tony at public storage on olsen street great guy

Great staff, great info, great unit... Thanks!!!! I really appreciate how knowledgeable Tasha was and ready and willing to answer all 659 questions I had.. I feel a little bit better knowing shes on top of helping keep my stuff safe!!! Will definitely recommend this location to friends and family!

Tasha was super awesome, she helped me find the perfect storage for my stuff.

Tasha is the greatest. Always very professional and kind.

I would recommend, Talo in reception, who was absolutely amazing in customer service skills, friendly, kind and cheerfully helpful, she is an asset to Public Storage!

I recommend this Public Storage facility for the excellent management on site & the way in which it is maintained consistently. I have used this facility several times over the years & is the one I recommend over all others in the area. Additionally, it is easily accessible & above ground storage. Thank you for being such a professional & well maintained storage facility.

A very good place .

We are moving across town and needed a convenient place to store some extra stuff until we either throw it away or leave it by the side of the road. We stopped in Public Storage 5 minutes before closing.and Tasha couldn’t have been more accommodating. She took the time to walk me through all of the paperwork and set me up with a great unit at a great price. I apologized for keeping her after hours and she said that she was happy to spend the time. Great first impression. I was impressed.

We had a 30 x20 unit for about 2 months and everytime I went there Tasha was a great help, kind , and helpful. I will definitely be coming back and using this facility again since I run a moving company and need storage all the time.

morning of Feb 2nd I loaded my van and attempted to bring my belongings to public storage to put them in unit which is rented by my companion. I am an authorized user on the account. The app notified me that gate access was restricted (around 8:30) and to contact the manager. The office was closed and reopens at 9:30. I went into the office and asked why my access was restricted. Tasha was working. She informed me that when I left last time I left "all kinds of junk", as a matter of factly. I told her she must be mistaken. That I had picked up everything behind me and even some litter that wasn't even my own. She said hold on. And went into the computer like she was about to read something off to me. Im not entirely sure what it was she was reading. Oh, she said. Sounding almost disappointed. Can I see your ID please? I tried to start telling her my van was full to the ceiling. And would she be willing to look at my dept of licensing login to verify my identity. Or my unemployment documentation which has a scanned, approved, ID uploaded and accessible. Mind you she just saw my friend and I come in the weekend before to rent the unit. She cut me off saying she wanted the card. Not a.picture of my id. So I went back to the van to start looking for it. After about 30 minutes i went back and apologized. Saying forgive me but I dont have it readily available. I. Putting every thing in my unit. Could I please provide it to her as im unloading? As it would make no sense to pull our everything into the front parking. Reload and unload once again at storage unit. Then she goes on to say she spoke to my friend and he doesn't even want me down at the unit. Excuse me? I say. I dont believe he would ever say that? She cut me off telling me to leave saying I was being combatative. She held true to that. Told me I wasn't " her customer anyway". As far as I can tell that's all of MY belongings in that unit. Along with the 5 months prepaid storage fees sitting in her Accounts receivable ledger. She would not have that money if it wasn't for me. You would think id get better treatment . I left her office as instructed and went back to my van. So i call my friend and ask him about this. No surprise he denies ever saying such a thing. She tried telling him he did. Still saying he is on the lease. Im not and im not welcome on her storage facility. That there is a reason I couldn't rent myself. As far as I can see on he lease there is nowhere that says if you have any debt to public storage you cannot be in the property. Nor have a spouse, partner, roommate or other family member rent one and share it with you. I can settle my debt. And I dont mind doing so. But why make me have to rent another unit somewhere else. Re move my stuff all because of her attitude problem and then embarrassment that she was caught in an unnecessary. Lie just to save face.

I.....we really do appreciate all you have done for us, you have played a vital role in our success. Just saying thank you

awsome service and easy access.

This is a great place to store your items. The property manager Tasha is always helpful and courteous. Very professional.

Always competent.

Didn't use found less $$

Tasha Rocks!

Great storage space would love to come back here fast customer service I highly recommend coming here

Amazing customer service, a welcoming community high quality storage space Amazing customer service highly recommended if you are looking for bigger storage and amazing customer service 😀

Tasha was such a great help for our move. I will definitely use this location if I ever need storage again.

Like these guys at this location. There is a woman named Tasha who works at the front desk who is always in a good mood, helpful and nice to do business with. The location is pretty easy to find right off Highway 99. There is a gate you put your code in for easy and quick access. Have monthly specials and just a good overall facility. I would recommend this location.

I stored my Japanese imports while I was on a trip inside the fenced storage for about a 2 months. I get a call while I for that my window was broken, to call my insurance and to come handle it. No apologies no offer to cover it back up, just “come deal with it.” Everything inside was just old clothes and books but my van was destroyed. There were no cameras pointed at my spot, or anywhere around there. The front desk lady didn’t even know about it. No police were called, and they couldn’t tell me what day it even happened. The facility isn’t secure, do not park your vehicles there.

Rodent feces and urine everywhere...

This letter is to compliment Kelly who went OUT OF HER WAY TO HELP US on October 5th and she was COMPASSIONATE, AMAZING, HARD WORKING, SAFE WITH COVID PROTOCOLS AND REALLY CARED ABOUT US!! This has been such a brutal time for my husband and I. We have lost family members to COVID while I am unemployed (and was BEFORE THE PANDEMIC) and my husband works two jobs to keep a roof over our head. We are considering moving somewhere else, but are not sure yet how that is going, so we are keeping out stuff in storage for a while. Kelly was compassionate and understood our anxiety, pain of what we are going through, and my PTSD. She also said something that I really love. She said, "There are so many reasons in this day and age why someone needs a storage unit." And she said it empathetically. I love that she cared about us and was genuine. She really DESERVES RECOGNITION AND A RAISE. I am SOOO GRATEFUL FOR HER!!

Tasha helped me move in and her service was exquisite

I went in to ask about a storage unit and was really impressed with Tasha. The place is very clean, and Tasha was wearing a mask from the moment I went in and was very respectful of social distancing. It's obvious they're serious about protecting the health of their customers. Tasha had answers to all of my questions and was incredibly knowledgeable about services, supplies, and the property itself. She was friendly and personable and explained what was available without being pushy in any way. I'd feel comfortable using this facility simply because she's part of this organization. I highly recommend you work with Tasha at Public Storage!

Charlotte was very friendly and helpful in getting me into a rental. I will be keeping an eye out for anything rodent due to previous posts. UPDATE: 1 year later and I have to drop the 5 star down to a 2 star. I went to the storage unit one day ago (8-29-2020) and found rodent droppings, and what looked like urine on my rocking chair. My mom recovered it so I can easily clean it due to how she treated it. I now have to figure out how to clean up the storage unit, what is damaged, how to clean certain things that can't go in the washer and can't have bleach used on it. I am not happy right now. I wish I had taken pics to share. I will be going back within the next week and will share pictures. Another note, I know rodent feces, I owned Guinea pigs and it was the same look. UPDATE: 9/9/20 I received a call a few days ago from someone that works for the higher ups. They were nice enough to try to work with me on this situation and I appreciate that they did that. This is where it stops. Tasha, my PM was very helpful with this and told me what I will have to do if I find damage once I go through my things in there. The guy who called me, yes doing his job and doing what he was told to do, tried to pay me off to change my review. My review is on the area and what happened that was out of control of the PM. I also find out that reviews is how they pay them? I don't approve. Yes, I will be staying with Public Storage as the rodent problem was outside of their control and the PM Tasha said that pest control was already coming out to treat the area. I appreciate this very much. My review is for those that are wanting to store here. If you are going to store here, DON'T STORE FOOD HERE! Duh, right? Anyway, look up ways of deterring rodents from staying in your unit. Check on it often, stay in contact with your PM and let them know when signs show up so they can get pest control out there to handle it. This area is prime for them sadly. Thank you Public Storage for reaching out to me and offering to help where you can even though you won't unless I change my review or remove it. Telling people the truth of what is going on is more important to me. :) Update: 9/12/20 I was able to look at my storage unit a little closer finally. It appears the rodents were just passing through, as they have done my garage, due to the other storage unit that had food in it. Some heavy cleaning on a couple pieces of furniture isn't going to be a big deal to me. The area is known to have rodents, and this isn't the fault of Public Storage. I hope my review will help someone in the future when planning to store anywhere. Plastic storage bins are a great way to store things to help prevent damage from any situation and always keep an eye on your things so you can notify those running the place and they can get things taken care of promptly. My review goes back to 5 stars because there are signs they are trying to combat the issue of the pests and they have done a well enough job making sure that we know not to store food in the facility. I will store here as long as I need to and recommend this place for anyone looking to store. I was not paid off to change my review, I do so of my own choice because of the many factors that have gone into this long review. Thank you to my PM for doing what you can to make sure things stay clean and sanitary around the units. Thank you to those from higher up that reached out to me to try to help me with the issue on their side. Tasha (Or is it Natasha?) deserves a raise and some praise.

Carlos walked us through the rental storage units and showed us various sizes of the units. Everything was well explained with a smile. A very pleasant interaction.

I've used them before and came back again and always had good business and interactions with them. Their professional and friendly. And convenient for me at this location.

Best customer service I've received since the pandemic.!! Thank you public storage

I can't speak for the rest of the public storage facilities, but this one off Olsen way in Seattle Washington is by far the worst experience I have had with a self storage business. First off the daytime manager always seems to be on some type smoke break or lunch and is unwilling to help. I couldn't tell you how many times my gate code would read please see manager after I enter it in. At first I thought it was because I had forgotten to pay my bill which happens from time to time. After reviewing my account online and finding that my bill has been payed up for the next 2 months, still she is unable to do anything. If you need a place to store your rent this isn't it. Learn from my mistake and find another location.

Tasha the Property manager was rude and unhelpful. Bad experience. Do not recommend.

Tasha assisted us and made our storage process really simple. It is nice knowing that our belongings are safe; the staff here is professional!

Vee helped me save $$ and made the process quick and easy.

Vee is very nice and respectful kept it real 💯 about all fees so it was no suprises, I highly recommend anybody looking for a unit to rent to ask for her she is the best 💪🏽

Charlotte helped us quickly and thoroughly getting a unit. Also forced us to post this review before letting us move into our unit. Make sure you have Damp Rid in bulk if you use their facilities.

Tosha gave me excellent customer service in regards to me wanting to get a storage. Very knowledgeable and patient even though i was having a bad day. I will recommend Tosha to everyone who needs storage! Thank you!

Came in to this location inquiring about a storage unit and Tasha was AMAZING! She answered every single one of my questions and made my first experience great! Her customer service was incredible! She was so helpful and had so much knowledge .. I definitely recommend people to come to this location.

Kyle was very helpful and professional as he took me through the walk through and showed me my storage unit. He helped make my check in process easy and smooth.

Tasha is such an incredibly sweet person with a strong ethic. My reservations were happily accommodated last minute and I am thankful for her help! Made my moving plans seamless. Thanks Tasha!

Excellent Customer Service. Tasha is an amazing agent. The facilities are great and highly secured.

We just moved to the area and needed a place to store our stuff while we looked for a home. We didn't know when our stuff would arrive or how long we would need the storage. I spoke with Tasha many times as our plans kept shifting. She was so helpful and accommodating. Best customer service I have ever received at any storage unit place.

Charlotte was extremely helpful on very short notice!

I just want to give Charlotte J a Big Shout Out on Providing Excellent Customer Service on December 1, 2019. She was very helpful and took her time in going over everything in great detailed. She a Great asset to your Establishment. Thanks for all your Help!!

Charlotte was freaking awesome! I will always continue to store my things with Public Storage, just because of her!

Charlotte was great!

Charlotte was courteous, knowledgeable and efficient. Will definitely recommend!! Thank you!!

Felix was very helpful customer service is not dead. Laid back and knowledgeable about property.

Charlotte was excellent thanks for hiring her!

Charlotte was great and I would give her 10 stars if I could !!! Property needs golf cart for customers!!!

USB hookup for cell phones

Charlotte was wonderful! Thanks so much for easily getting us into our new unit.

Charlotte was courteous and nice.

Tasha is the best! Answered all of my questions and made this so easy. Would recommend this location to anyone needing storage.

My move in was quick and short. Thank you public storage

Kyle was great and helped me find the perfect size storage locker

Worked with Natasha on several accounts and the service was AAA+++Would recommend this location for you storage needs

Stay away from this company.

Very unprofessional, dont abide with Wa St regulations, my mom and I rented storage for over 5 years- they sold our belongings for being late on a 50$ partial payment (my mom was a double amputee in a wheelchair- this storage held her every possession)....public storage knew the circumstances- we had been late several times and always paid- this was random and unethical- to top it off regional manager was 'unavailable' for over a month, when I finally did talk to him, he was rude and unhelpful

Great service appreciate the help from Tasha. Went above and beyond. Would definitely refer this place.

Charlotte was amazing and showing the storage unit and things that would be a good idea to have in. She listened to me complain about my mother’s death and was compassionate to everything going on. Went above and beyond for me. She is amazing!!

Charlotte is fantastic! Helped me swiftly and thoroughly with finding the exact unit I needed. Explained all terms clearly and was great at selling boxes and supplies! Thank you for the awesome help! She is a keeper! Kari with K Properties NW

Goes up on price by $ 200 every 6 months.

Charlotte did an amazing job she was very helpful!

Checked in today it was super easy Charlotte is amazing and deserves a huge raise.

Charlotte gave us great assistance setting up 2 storage units today

Katie was great! She was very knowledgeable and went through the process of setting up the space rental in a timely manner and answered all of my questions.

Charlotte was awesome and very helpful. Couldn't have made it easier. Will recommend!!

Tasha was so helpful in finding me a space that would work perfectly for me. She has great customer service and I would recommend this location to anyone looking for storage.

The service here is amazing. I had Tasha help me find the perfect storage for some of my antiques. She was curious, inquisitive and attentive. She made this entire process, which can be frustrating at times, efficient and painless.

Tasha has been very helpful with all my questions and concerns.

Natasha has been very helpful with my storage needs. Friendly face and always welcoming

keep your stuff safe .yeah right

Steven is great and very handsome his hair is luxurious. He made everything easy and great. 6/5 would recommend to everyone.

My family's belongings were here during a remodel and we found them this week destroyed by rat feces, urine and mastication. We are pretty devastated and the insurance policy that we paid for will only cover $250 for vermin damage. I have never seen so much rat excrement in my life.

Charlotte was attentive and thorough. I appreciated her pleasant demeanor.

Called this property trying to get the number to the location where i store and natasha who answered was very sweet and gave me the number to dezis store and transfered me to the store. Thank you natasha

Best customer service!!! The property manager tasha made my move in quick and easy.

Charlotte and Tasha were both a big help!

I had a painless experience in getting our storage set up and ready to go! Tasha was incredibly helpful and accommodating !with all the information making everything so simple! Thank you Tasha & Public Storage!!!

Tasha was very helpful! I would recommend this store to anyone looking for storage. Amazing customer service made process very smooth. Thank you Tasha.

**** BEWARE - RAT AND RODENT INFESTATION *** We stored the furniture and contents of a 2 bedroom home for two months from November, 2018 to February, 2019. Upon move in we specifically asked if there had been any problems with rats and were given a confident, “No!” It was dark outside so we didn’t notice the poison bait traps placed in every corner of the facility until we came back a couple of days later during the daytime. Fast-forward to our move-out date we knew there was a problem immediately upon opening the door. The smell of rodent urine and droppings was overwhelming. There was visible damage where boxes were chewed open aling with the clothing, linens, papers etc. that were stored inside. Visible urine stains covered our king-size memory-foam mattress. Our brand-new sectional sofa wreaks of a deep permeating “ammonia-like” odor from urine. Everytime we lifted a box, rat droppings cascaded out like rainfall, requiring us to wear gloves for protection. The water damage from a visibly leaky roof was minor in comparison to the rodent damage as that could be easily remedied. Nonetheless, the thousands of dollars in damage was caused by the neglect of Public Storage. Complaints to staff, including the “white-trash” woman who is the onsite manager, have been brushed off and ignored. The insurance that they sell conveniently excludes coverage losses caused by rodent and water damage. We paid $217 (plus taxes) per month just to have many of our belongings destroyed, and the rest badly damaged. If we didn’t care about the protection of our personal belongings, we could have just stored everything under our carport for free! We learned a valuable lesson and hope to prevent anyone else from going through this nightmare. *** PUBLIC STORAGE WHITE CENTER IS INFESTED WITH RATS AND PUBLIC STORAGE CORPORATE CLULD CARE LESS! ***

The store manager Tasha is very helpful and informational. My husband and I have been to many public storages to rent and this specific location is the best I recommend this store to anyone

My first time needing storage and Tasha was amazing. She was so informative and patient. Public Storage is lucky to have her.

Damn!!! Ouch!!! When did an extra closet start costing $130 a month???

Natasha was amazing and very helpful! I would use this storage facility again polite staff and felt all units were clean with easy access.

Tasha was super helpful and had great customer service I just recently moved to the area and need to store some of my belongings into storage while I settle in into my new place, she gave me all the information I needed along with helping me gather some packing materials to help me organize all my belongings. Definitely felt taken care I know my things will be kept secure throughout my moving process into the seattle area.

very welcoming staff (:

Charlotte was super helpful

Great service!!!!

Rat infested, destroyed items and all they're willing to cover is $250. Never again!!!!!

Kyle was great and helped me assess whether everything would fit. Could not have been a better experience.

Kyle--- wonderful service! Made the rental process go smoothly, efficiently, and was very informative!

I basically just paid to have all of my things ruined. Construction on our new home was taking longer than anticipated so I needed a place to store furniture short term. 17 days later I returned with hired movers to finally bring our stuff home and it was covered in rodent waste. Droppings caked everywhere and thick pungent urine soaked everything. Chewed through fabric, wood and plastic. All of my things are ruined. My leather sectional sofa, recliner, all of our mattresses were wrapped. They chewed through and pissed on everything. A few boxes soaked. Today the insurance adjuster called to inform me that coverage doesn't include rodents. No animals or insects of any kind. These people have no accountability. They literally charged me to destroy my things and now I get to pay to dispose of the furniture I loved and worked for.

Tasha, was very friendly and accommodating! Thanks for the great service you were awesome, keep up the good work! You are greatly appreciated!

Poor service after my storage unit was broken into, absolutely no help from the company. Won't be using or referring service any services to them. Be careful if you store here.

If anyone else knows how stressful it is to go through the house buying process and move, you'll find some relief in knowing that finding a decent storage unit can be an easy part of your day. This Public Storage is well put together and I haven't found a staff member that wasn't willing to help out at first request. Kyle has stood out in being friendly and going the extra mile to make sure I've avoided any fees and helped out with the equipment I needed to move an amoire made in the early 40's. In case you don't know, they carved those out of solid wood back then which just means that they were hundreds of pounds and thank god Kyle knew the unit size and equipment I needed or I'd be pulling out my hair right now. Getting all the paperwork done for a mortgage is stressful enough, I haven't needed an additional reason to feel like I'm throwing my money down a garbage disposal. Kyle even called me before I was charged for renting "dead air"... thanks a ton guys! You'll get good prices and better service here

Tasha was very nice and helpful she found what I was looking for and I am very happy.

terms for closing out a storage unit currently being rented. what are the terms dates etc. to shut them down without another month charge

Kyle is great! Thanks for getting me set up!

Had my RV there for 6 months and was broken into twice. People working there felt bad but management did NOTHING, didn't care. On the ground all round my RV was bolt-cut locks, broken windows, there was a food truck with a stolen generator. INSECURE STORAGE from my experience. Not their fault there's a homeless camp down the street which probably causes the thefts, but their fences are worthless. P.S. should invest in making this place secure. ~Disgusted former customer.

Tasha was amazing, quick process to get signed up for a unit.

DO YOU STORE CARS???

I've never had a storage before and the receptionist Natasha, made the whole daunting process smooth.

Thank you Steven at Public Storage in White Center for being friendly and welcoming, and for helping us get moved in to our storage unit!

We chose to use this location due to the close proximity to the home we’re selling, super convenient for us. Tasha was super helpful. Unit was in good shape, place felt secure

The property looks well kept and secure. Tasha was friendly, professional and gave me the info necessary to choose the right unit. She really knows her job well. Great job Tasha!

Staff was very helpful and was able to answer all of my 10 million and 1 questions. I will be referring my mother in law to this location when she moves next month, I appreciate your time and patience!!

Steven was super helpful in getting me the unit size I needed. Thank you!!

The people her are so awesome! Everyone, yes ever single person has been so accommodating. They went well above my expectations and I have pretty high standards working with the public myself. Tasha even searched other public storages in the area to see if they had the size unit that i was looking for which i thought would better fit my needs. She took the time to show me other units in comparison, that could work. Ultimately, I went with this location... Little more than I wanted and not the style I had hoped for, but the great customer service made me want to rent there that much more. Different day I brought a load in and had previous difficulty with the billing on my account. Steven didn't just send me away back to call customer service, he actually said he could fix it right there and he did. The manager needed to sign off on one part of the fix but was on the phone helping another customer out, so Steven said he'd get it taken care of when his boss got of the phone. He followed through just as he said he would.

Fantastic customer service. I had purchased a rental unit only to learn later day that my move date had changed. I feared I was stuck with a bill for a storage unit I wasn’t going to use. The area supervisor, Chuck, handled my concern quickly and refunded my lease. I won’t hesitate to use this storage company going forward because I know they have the customer’s best interest in mind.

Steven was awesome. He was patient and tenative. Great customer service!

Excellent customer service by this lady Sasha or Tasha I can't remember but she was super helpful!! Glad I used this public storage!

I rented here for two months on a transition from one house to another. The desk gal stayed late to accommodate me as I was going to be later than closing time. She had all the paperwork ready to go and it was a quick process. Unit was clean and move in ready. I mean really what more can you ask for!

Does any one know what time the public storage on Olsen Myers in Seattle WA opens there gate so u can get into storage

Starting to show wear. Staff is cordial as well as helpful. My 10x12 storage needed to have the light pull fixed.

Nice people. They were friendly and had the boxes I was looking for. Employees are always Friendly and happy to help, but out of the office a lot. If there were more stars I would hit them up.

When a client moves out after the 1st of the month, do you prorate the last bill?

It was fast and easy to get what I needed

I was there today and Dayna was very polite and helpful, she treated me very professional and nice.

Walked in it was very neat and clean, the lady at the front desk Tasha she had wonderful customer service & a glowing personality! I would definitely recommend this location to all my friends and family!!!

I've had my (NON FOOD) belongings in a unit here for 8 months, and just went in to shuffle some things because I'm moving out of state in a few days and can't get my stuff from the storage for awhile yet. We got SHOWERED in rat poop when we went to take things out. We had to throw away any fabric furniture in there because anything on top was covered in pee, poop and little footprints. Unfortunately, I'm sure PS won't do a damn thing about it and will tell me to use my insurance, but I'm concerned about getting sick from all the rat waste. I have no choice but to leave my stuff there and I'm already upset they upped my rent from $80/mo to $110/mo for a 5x10 just in the last 8 month. And they can't even get some pest control in there?

Reese an Natasha had the best customer services ever an where verry knowledgeable 👍👍👍👍👍

Amazing store very friendly staff

Good costumer service

This facility is FULL of RATS!! The company also forces the employees to lie to every customer. INSURANCE IS NOT REQUIRED!! READ SECTION 6

Richard was very nice. Great customer service

Richard was a great help and made sure I knew how to get into the facility. He also made sure I understood all of the charges. He is extremely Nice.

Richard was extremely helpful with getting my unit all set up! Thank you 😊

I rated this a thee-star only because the two spaces I viewed had obvious water damage, and one of them was still a bit damp on the floor. However, I would rate this a 5 in customer service because of how Richard handled the situation. I had accepted the space and paid before it before I saw the water spots on the floor and ceiling. Richard was apologetic and offered several workarounds, such as laying tarp down and over my stuff until he could get someone to repair the roof, and offering a different space. I ultimately decided not to rent storage there, and he fully refunded me less an initial $25 fee. He could easily have been unyielding as I'd already signed an agreement, but he was kind and understanding about it. Thanks, Richard, for being such a great person!

Richard is doing a fine job!

I really like this location, this people really know how to run business, specially Richard a nice professional guy

This place is awesome, Richard always have a positive attitude, in 4 years he and Pascal are the best managers

Richard was extremely helpful thank you very much!

Richard made my move to public storage seamless and hassle free! He was helpful in all aspects of the transaction, from the initial consultation, all the way to my delivery with a 53' tractor trailer. Kudos to you sir!

Great staff, great facilities, great location

My unit got RATS in it (no food source present) and my belongings were covered in feces and urine. I was told to file a claim with my insurance because they are not liable. They did throw in some poison because they are well aware of the issue. Maintenance requests for repairing a light fixture in the unit have gone undocumented and the issue remains. The reason for the issue was because electrical work is "expensive". My account is now magically on autopay without authorization. I had originally given this place 5 stars because of the good up front service during leasing, however once you are in the door it seems that is where it stops.

Richard was super helpful and everything went really smoothly. I had to delay my parking spot because my vehicle wasn't delivered on time and he was extra helpful during that time of stress!

I had a great experience with this facility. The manager 'Richard' helped me in a timely manner when storage was need at the last minute. He was gracious and efficient. I will return to this facility if a need arises in the future.

Richard was super helpful!!!!

I have been renting a unit at this location for about 3 years now. I need to downsize my unit size, and Pascale was very helpful and courteous. I have nothing but good things to say about storing my things at this location.

Loved this place, conviently located, clean.Richard, the service manager answered all my questions during the tour, he wasvery knowledgeable and efficient. Will definitely recommend to others

Anthony is great!

Antony help me to get storage today.he explain everything very good... .he did it very good job.I definitely will tell friends and family about it .make sure they go tru him.he takes his time make sure u undrustand everything and make sure his customer leaves happy......

Anthony has a very welcoming attitude, treat you with respect and very detail when come to explain hơ things work..overall very good service

Thomas did a fantastic job throughout the whole process ,efficient and quick I'd recommend this location to all my friends THANKS ,THOMAS !!!!!

My second time renting here...same staff and still excellent service!

very helpful offer the best care for my items and very clear contract aggremment friendly very approachable wonderful person

Anthony provided great customer service when I went to make my payment today. Thank you

Anthony was awesome a+

Anthony is bright, personable and he knows how to handle business. And he deserves a raise and promotion.

Friendly service

Customer service: Outstanding. I worked with Ms. Pascale, who really went above and beyond. She helped me take advantage of a great deal and even stayed late to get me set up with a unit, which really saved me. Super friendly and affable. Everything was clean, in good shape and secure.

Pascale was super helpful and quick!

Anthony is awesome and a nice guy and always helps me rent storage.

This location is great thanks anthony for the great sercive and help

Great place, with friendly service.

Facility was very will kept and Pascale, was extremely helpful. Thank you for going above and beyond my expectations.

Although I was hit with a late fee that I wasn't expecting which I'm not happy about but Anthony did explain to me in detail my account and gave me choices I had to resolve my issue. The original issue wasn't with him just bummed it wasn't handle and now I have to call customer service!! But he was helpful overall

Anthony is a good may that knows what he is doing keep UP the good work kodos to you !!!!

Hey Anthony did a great job showing me a storage unit. Very professional.

Anthony did a good job on helping us getting the right size storage for my furnitures...AAA for the customer service..good job!

Anthony rented me a space he had fast and professional service I was happy with my purchase today!

Anthony help me out alot i recommend his service.....

Anthony u was so help full to me thanks a lot

He is very helpful. He deserved a raised. Thank you!

Anthony and mlk crew were great and the unit worked out awesome. They made my move in a great experience. Thank you Anthony and mlk crew

I was needing a storage unit today and Anthony assisted me with renting one and was very informative and helpful with helping get a space today. So thank you Anthony

Oh Pascale pascale, what a sweetheart and joy to work with, always in a uplifting mood making the dreadful experience of moving just that much better than the usual grumpy attendant, also she takes very good care of the property as it is always clean and kept up. Thank you for making a usually dull day bright and uplifting

Went to public storage feeling a little bit uneasy dealing with all the stress of moving, but when we met Anthony. And things starting to get better. great customer service, have a smile on my face the whole time. I felt more relaxed then when I got here I'm not saying this just to make him look good but I'm saying this because he deserve it.

Anthony was a lot of help he was a perfect gentleman. Helped us with everything we needed. Showed us and taught us how to use your Service.

Anthony is a super customer service provider. He helped me unlock my padlock going above and beyond. Thank you!

Hey Anthony helped me today and did a superb job. Highly recommend!

Anthony was very kind and helpful.

Anthony was very helpful getting me my access code again.

Fantastic customer service by Anthony!

Anthony was great has a great sense of humor and he was very Insightful

So far so good. My stuff is safe even though the area is sketch. Pascal is soooo nice!

Anthony helped me tremendously. Great customer service!

Anthony is the best! Lats ha is great 2! Thank you

Anthony and the rest of the public storage Cruor wonderful great place to store

Ariel was very helpful and informative. We really appreciated our service.

Areil did a good job for me explaining and show the storage units,I am happy with the services.

They were great. Helpful. Concise

Knowledgeable and informative.

Anthony was great and got me in and out

Zach rocks, and he can take care of any issue you might have!

Great service, attentive and friendly staff, very competitive rates. Highly recommended!

Pascale's customer service was terrible - she was dismissive and borderline rude. She was uninterested in helping us when we asked to just see a unit to get a visual on sizing. She basically told us to go to the national website to find another location.

I rented a 5x5 this past month from Pascale. She was incredibly helpful, polite, and professional. I would certainly recommend this location to anyone looking for storage.

I've rented here for a few years and Erin has always provided great service. Very professional and friendly. She makes me feel like my items are in a safe place.

Pascale was very Friendly and Imformative.

Pascal and linda were wondful informative helpful about helpful information going the extra mile to call my other location to update my insurance and kind conversation . They make paying your bill a pleasant experience .

Pascal was great thank you for all of the help and the customer service!

Erin was very helpful and I like the month to month terms

Very informative and pilite. Space fit what I need.

Super helpful, friendly and fun.. Erin Pascale did everything she could to make sure we were happy with our unit and made sure that we were informed of all the particulars of that property.

good place and Erin is very friendly

I've been going to this facility for a few years now and it's always been maintained and is clean and secure. Everytime I come in the staff greets me with a smile and are very personable.The manager pascale is a sweetheart too, and she keeps a real tight ship. I would recommend public storage to anyone lookin for a storage unit.

Erin was so helpful and answered all my questions. She was so friendly and made me feel like I have known her for ever. Thank you public storage all my treasures in life are in your hands. I will never trust my belongings to anyone else. I tell all my friends to contact Erin at public storage if they need to store anything.

Awesome and amazing customer service! Erin went above and beyond what I expected! Definitely top-of the line service! Not what you usually get from public storage companies.

Rebecca and Erin were very nice and friendly. Very professional. Glad they offer month to month terms.

Erin has a very professional attitude and was very proffestional about her ji

I think public storage in Seattle [98106] is very professional,The property manager is the best in the public storage industry!!!!! THANK YOU!!!!! RHIANNAN!!!! Very smart patient and cute too!!!! GO HAWKS!!!!!

I have a had a storage here for a couple months and have been here the last couple days and Kim s has had a great attitude and has answer all my questions. Thank you

Kim S. was very friendly and helpful

Kim s. service is great.

Linda was a delight and very helpful. Highly recommended.

This is a nice facility, and I feel secure in storing my things here. The rates are reasonable, even without any of the specials and discounts, and signing up was quick and easy. The staff is attentive to details, and is friendly and helpful. Other Public Storage locations have a lighthouse as some kind of logo/mascot thing. This location doesn't. I wonder if that's a cause of some rivalry between locations. Rhiannan would totally answer that question for you.

Excellent service by Rhiannan at Public Storage on Olson. The movers emptied our unit but left our propane tank, as they are no permitted to move it. Rhiannan saw it and kept it safe for us, until we could return to pick it up. I'd happily rent a unit at the PS at any time - great customer service.

Great location and great service. I rented an enclosed space here for two years and an open space for 2 monbths. Safe and Secure. Well kept.

This storage facility is great. It is nice and clean. The new manager Rhiannon is friendly and helpful. I would highly recommend.

What an experience! Laura and mark are the best. I was so unsure about my choices on storage locations that matched my price range. Mark was absolutely incredible, putting me at ease and even going the extra mile by not only giving me directions but transit information to ensure my prompt, accurate and safe arrival. After a couple of days of being unsure about questions about my payments I made as well as my unit, Laura came to the rescue! She was more than happy to help me out to understand my lease by giving me a visual detailed break down, answering all the questions I had until I was completely satisfied with my unit, lease and location. You guys rock!

Laura is awesome. She is super knowledgable and very personable. Best storage i have used in my experience. Go Public Storage!!

I'm at Public Storage today and Laura help me out finding unit and she gave me the best price possible is very friendly knowledgeable and gave me great great customer service ill continue using Public Storage!

Laura was awesome. Super helpfull

Laura is a great property manager. The property is always clean and Laura is always more than willing to help with any questions I have. She is always smiling and happy. Thanks for all your hard work, Public Storage is lucky to have you.

Way too difficult to make payments without physically going to a PS location!

Needed a storage unit in a pinch and Laura was very friendly and efficient. It made a long and stressful day more pleasant.

I do a lot of business with Public Storage and I have to say that Laura's customer service is outstanding. She is friendly, helpful, informative and always with a smile.

Laura was absolutley amazing to work with. She was patient, accommodating, friendly, spunky and informative. Her desire to provide exceptional service was only shadowed by her enthusiasm and positive attitude.

Laura gave great customer service and stayed late to let me update billing.

Excellent, Laura was so helpful and wonderful to work with!

Laura in the office is great! Highly recommend for storage.

We love the new property manager! Super friendly and helpful.

Great service. Great new manager. Thanks Laura!

Laura es una buena persona y muy bonita

Laura and Gabe are rockstars! They were very polite, promt and helpful!

I am a huge fan of Laura. Her and the DM were super awesome with my lock cut request. We lucked out and it was a fast service. Thanks you two.

My Wife And I Own Crawford Family Auctions, and do a substantial amount of business with Public Storage, The olson Place Facility is one of our favorite stops, mainly because the staff Gabriel, Erin & Laura are always friendly, considerate, and always very helpful in assisting us with our needs. It makes it a pleasure to do business there. Steve & Carmen Crawford Crawford Family Auctions LLC

Real good customer service and always good attitude

I had a positive experience at this location! The representative that assisted me was Erin and she did a wonderful job meeting all of my needs and answering my questions. I will continue to do business here!

Gab has been my main contact. Always professional n pleasant.

Erin at the PS on Olson Place SW was very helpful...she showed me the storage I was looking for, and handle the process quickly and efficiently... Thank you very much, Erin...