Public Storage Self-Storage Units at 23025 NE 8th Street, Sammamish, WA
23025 NE 8th Street Sammamish, WA 98074
Rent and pay for your space online – today.
Move in during gate access hours.
Onsite Manager Hours
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Move-In & Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Indoor & Outdoor Storage Units
- Small, Medium & Large Storage Units
Onsite Manager Hours
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Move-In & Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Indoor & Outdoor Storage Units
- Small, Medium & Large Storage Units
5'x5'Online only price$ 74/moSmall 5'x5'
$ 74/mo $ 74Best Price Label1 unit left!
5'x5'Online only price$ 81/moSmall 5'x5'
$ 81/mo $ 81Best Price Label1 unit left!
- Climate Controlled
5'x10'Online only price$ 118/moSmall 5'x10'
$ 118/mo $ 118Best Price Label1 unit left!
8'x10'Online only price$ 162/moMedium 8'x10'
$ 162/mo $ 162Best Price LabelHurry!
- Climate Controlled
10'x10'Online only price$ 206/moMedium 10'x10'
$ 206/mo $ 206Best Price Label1 unit left!
- Inside unit
- 1st Floor
10'x10'Online only price$ 209/moMedium 10'x10'
$ 209/mo $ 209Best Price LabelHurry!
- Climate Controlled
10'x10'Online only price$ 210/moMedium 10'x10'
$ 210/mo $ 210Best Price Label2 unit left!
- Outside unit
- Drive-up access
10'x15'Online only price$ 274/moLarge 10'x15'
$ 274/mo $ 274Best Price Label1 unit left!
- Outside unit
- Drive-up access
10'x15'Online only price$ 280/moLarge 10'x15'
$ 280/mo $ 280Best Price Label2 unit left!
- Climate Controlled
10'x20'Online only price$ 375/moLarge 10'x20'
$ 375/mo $ 375Best Price Label1 unit left!
- Climate Controlled
10'x20'Online only price$ 420/moLarge 10'x20'
$ 420/mo $ 420Best Price Label2 unit left!
- Outside unit
- Drive-up access
10'x25'Online only price$ 477/moLarge 10'x25'
$ 477/mo $ 477Best Price Label1 unit left!
- Inside unit
- 1st Floor
Oops! Looks like there is limited availability for spaces that meet your search criteria.
Phone icon Please call us at 800-792-1602 and we'll help you find perfect storage space.
Nearby Self-Storage Locations
Self Storage Near
5806 221st Place SE
Issaquah WA 98027
Self Storage Near
1701 NW Sammamish Road
Issaquah WA 98027
Self Storage Near
13640 Bel Red Road
Bellevue WA 98005
Self Storage Near
15510 NE 90th St
Redmond WA 98052
Self-Storage Near Sammamish
Resources from the Help Center
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Sammamish Storage Units Near 288th Ave.
Sammamish Public Storage is an ideal self storage spot for folks looking for cheap storage space on the east side of Lake Sammamish.
Situated at the corner of 8th Street and 288th Avenue, this facility features indoor storage units and outdoor storage units, as well as the option of climate controlled storage units.
Families with kids at Eastlake High School will find a 5x10 storage unit is a smart storage solution for keeping sports equipment or band instruments organized and out of the garage throughout the year, while a local business along 288th Avenue can easily declutter the office by storing filing cabinets, boxes and extra furniture in a 10x20 storage unit.
Homeowners near Soaring Eagle Park or Sahalee Country Club can fit nearly everything from inside a five-bedroom home into a 10x30 storage unit when it's time to move or remodel.
Officially incorporated as a city in 1999, it didn't take long for Sammamish to make quite a name for itself. With accolades including being named Forbes' "Friendliest Town in the United States" to making CNN Money's "Best Place to Live" list several times, Sammamish has become one of the most sought-after communities in the Pacific Northwest.
As the city continues to grow, Public Storage will be here to help residents, businesses and visitors tackle their self storage needs each and every time.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 578)
Mark was awesome and extremely helpful!
Mark did a fantastic job.
Worked with Mark. He was very helpful.
Super helpful and professional. Mark is the best!
Mark did great!
Great customer service experience - Mark makes this a superb experience. Great to be here!
Excellent communication from Mark. He made everything super easy. Great place with convenient access options.
*edit* 2 years since our last business with this location and Marc was still there to help us. He was just as awesome as the last time! If you have storage needs at this location, definitely ask for Marc 😁 Marc was fast and made transferring our unit easy!
Mark was great to work with. I’ll come back if I need to do it again!
Mark was great!!!
Mark was very friendly
Mark was excellent to work with today!
Mark was extremely helpful in helping us buy boxes and packing material for moving. He also took time to show us how to load and use a packing tape dispenser.
Mark was helpful quickly getting me set up with my storage unit.
Mark was really responsive - When I asked for help, he was clear, positive, and called in the appropriate team of professionals in a matter of minutes.
Mark was incredibly helpful. Highly recommend this place!
Mark was fantastic to work with....high recommendation
I owed Mark a good review since my last time opening up an account to rent a storage here. Mark was very helpful, professional, patient, and kind. He explained everything to me thoroughly so it was a smooth check in and move in for me. Today I had to transfer my stuff to a smaller unit and again Mark's service was excellent. He helped explain the transfer process and how it would work for my monthly payment. He also helped me save a one-time admin fee (if i were to do a unit transfer online) by suggesting coming in to do it in person. Besides the great service I have received here, this place is very clean and bright. I would recommend it to anyone!
Mark was a very nice guy! Got my situation solved in a manner of minutes. Thanks again Mark! It was a pleasure, and thank you.
Mark is very helpful!
After almost three years of not coming to my Mom's storage space, I was having some challenges (to say the least ;)) navigating getting back in etc. Mark was so incredibly helpful in helping me problem solve and offering up suggestions that helped me decide what to do going forward. Mark was the second person that I've interacted with here and was as friendly, helpful and professional as they come. I HIGHLY recommend storing your valuables here. Thank you, Mark!! See you next time. :)
Mark is great. Very helpful and responsive. Good guy.
I have been trying to make a payment on this account but have not been able to make a payment because we have two storage units. It would only let me make a payment on one and not the other. I need to speak to a representative!
Mark was so helpful! Every time we go in, he goes out of his way to make our experience a great one. He is so kind, and I've been impressed by his willingness to help us with all of our needs
Wonderful customer service - especially Mark, who walked me through instructions for our nonprofit to store belongings here!
The transfer unit was handled very smoothly by Mark. He is amazing!
My family thanks mark for helping us always with a smile. Also helping friends find a unit that works for them. Great friendly service every time I'm there.
Mark is amazing and super helpful.
Mark has been very helpful for me and my friends during our moving times helping us find the right size unit and helping us figure out options I would recommend this place to other friends. They are very helpful.
I needed to downsize units and was not looking forward to it. Mark was incredibly helpful to make the process fast and easy. Thank You!
Mark has been very helpful finding me the unit I'm looking for. The facility is very clean and maintained very well. Highly recommend if you are looking for a storage unit!
Mark was a terrific help! Very detailed on his explanations~
Mark saved the day! He helped me with a form and answered all of my questions, even though it was for another Public Storage location. Great customer service, went above and beyond. Thank you!
Mark gives terrific service fast and efficient.
Mark is great and he helped me through agreement smoothly
Mark was amazing!!!!! Very helpful and knowledgeable!!!
Mark was a pleasure to work with!
Very well maintained facility. Nice and clean. Mike is always there, keeping an eye on things, ready to help when needed.
Best Storage place in Town. Mark is the best!
Mark was fantastic in assisting me tonight . He was knowledgeable and shared various options in finding a storage unit.
Mark was super helpful!
Quick in and out
Mark was amazing!! Made the process fast and easy.
Mark was great to deal with!
Mark did an excellent job! Highly recommend :)
Were very helpful and kind to us.
Mark was very helpful, friendly. Answered all my questions.
Clean and accessible storage space. Mark was very helpful in the entire account opening process.
Mark helped me find a unit and made the rental process easy and quick. I recommend this site and company.
Mark is absolutely awesome helping me every time when I ask him. He is very knowledgeable and efficient. Thank you, Mark.
Mark has always helped great guy always has great advice and additude
MARK WAS SUPER HELPFUL, KIND AND FRIENDLY!! RECOMMEND!
Mark is excellent in his service. Showed patiently the storage room before booking.
Fantastic facility, clean, and great service from Mark!
Excellent service and a good, clean facility. Mark was able to take care of all of our needs, and provided detailed answers to all of our questions. We got everything accomplished smoothly and quickly. Thank you so much!
Mark is awesome!! He is so patient and kind and really explains everything to you clearly. I’m so happy I chose this location and interacted with Mark! I love my storage and I plan to be here for a looong time! Thank you Mark!!!
Mark was awesome setting me up!
Mark saved me money today! Easy process!
Mark is a super Manager and is always helpful in creating special transfers that involved two (2) storage units. He also lets me know when there is special pricing on various units which is highly unusual.Mark remains very proactive as he watches my account carefully so that I so not have to pay any late fees - especially during those long Holiday weekends which creep up on us from time to time. Much appreciated!
Mark was great and it was a fantastic storage unit overall. I had a downstairs indoor unit and an upstairs heated unit both were fantastic!
Mark was great help, we were going to fit some more things in and he was very helpful.
Mark is a great rep; helpful and very friendly!
Great location and always clean. Mark is always interested in helping if you have any questions or just want to chat. Moving to a larger unit across town but I will miss the genuine care for customers at this location. Be sure to download the app so you can use the remote access feature to open the gate when you pull up instead of having to use the keypad!
Mark was great help today for our fire inspection a real go getter helping with access and everything 10/10 service and help.
Awesome customer service with a friendly smile! Found the exact unit i needed, thanks Mark!
Mark has been amazing! So helpful. Having to move out due to Public Storage jacking up the rates. Mark tried to help with that but the system wouldn’t allow it. Thank you Mark for trying!!
Mark was supper help full and polite!
Mark was great and super helpful.
Mark is always very helpful and cordial. Always good to deal with Mark.
Mark was extremely helpful and they have great clean units with easy secure secure access.
Mark is great, he has saved me many times during my move!
Mark has been extremely helpful at the public storage office. Very informative and very helpful with all aspects of Public Storage !!
Mark is an awesome person to help you with your storage needs. He's helped me so many times. With help getting just the right units for my needs, packing supplies and online desk help. We've used this facility a few times over the years. He's always friendly and helpful. If he didn't have an answer for me...he put me in touch with who would be able to.
Mark was most friendly and helpful.
Great working with Mark for initial unit setup
Mark was awesome to work with! ..very helpful and friendly. The place is super clean and well maintained.. easy to access your unit
Mark provided me with excellent service
Mark was very helpful.
Mark was awesome! Thank you so much for making our moving experience smooth.
Excellent place! Fair price Very friendly manager Would rent again in a heartbeat
I am moving with my daughter and son-un-law to Montana. I needed boxes so they went to Public Storage to buy them. When they returned they had great boxes. But better yet they had a wonderful story about the delightful property manager they met, Lorita. Thank you!
Lorita was super helpful!
Mark is awesome!
Mark… he is the prefect guy the work with.!! Highly recommend 👍
Mark is great guy to deal with and he customer service is excellent 👌
Five stars for Mark’s customer service! He worked with me to deal with a minor maintenance issue - we came to a solution and I’m pleased with the outcome. This particular facility does have what seems to be unusually high moisture presence, so if you’re planning for a drive-up unit, you might be prepared to use moisture resistent crates (I use plastic crates from Home Depot) and desiccant packs to ensure your items stay dry. It’s likely due to ambient moisture (this is the Pacific Northwest, after all), but it may be a factor.
Mark was a great help today. Excellent service.
Mark is being very helpful
Mark greeted me and was extraordinarily friendly and helpful. He explained the use of the Public Storage app and how much smoother the experience could be. I like how there is a person on site. It is seems like a safer storage facility and am pleased that everything is monitored so well. I’m happy with my experience so far!
Lorita is fantastic, great costumer service and overall knowledge of the business.
Lorita was super helpful, friendly, and answered all my questions. I'd highly recommend doing business with them.
Mark was great!!!
Second time I rent a storage here. Very happy with their services here. Mark is very friendly and helpful.
Mark is great to work with and has been helpful with questions about my account.
Mark was extremely helpful in orienting me to accessing my storage unit and explaining the options and availabilities for renting a second unit. He was courteous and friendly.
Excellent service! Storage manager Mark is very accommodating.
Have been customer for six months and very happy with this business. Today I went to grab something from storage and I had an issue with my lock. Mark ended up helping me out and I was able to get what I need. Not only helpful but friendly and professional. Highly recommend this place and thank you Mark!
Great service! Mark was great!
Mark is the storage manager I have ever had the pleasure dealing with. Highly recommend this storage facility over anywhere else.
Mark is a very nice person, who know how to explain in detail, thank you very much for all your help.
It was very nice to have Mark treat us like he was happy to have our business. He was very thorough with how things work at the facility. The site is clean and secure.
Mark was fabulous! Did an excellent job working with us arranging a different storage area. We needed to go slightly bigger. Much appreciative of his aid.
Mark is always great to work with.
Mark was wonderful! Very kind and accommodating- great experience storing here! Would highly recommend.
Mark's great to work with!
Mark was very helpful with our needs moving from one unit to another. I highly recommend Sammamish Public Storage and Mark.
I have had storage units at this location for YEARS! And Mark is GREAT ! He’s maintained this location to it’s absolute best! Thank you Mark!!!
Mark was very helpful!
Awesome service. Mark is great. He has always gone above and beyond.
Mark Is excellent ! Easy to work with and he is always available to assist us with any problem we have.
I love this Public Storage facility. Mark is especially friendly and helpful.
Mark has been so helpful with every step in getting my new storage unit! I highly recommend this location. 5 stars all the way!
I had ran into trouble with a different storage right before my move and this location save the day. Especially Mark not only made the move possible but he also helped me out when I needed one more unit during the move. I would recommend anyone looking for storage to rent in here and if you’re lucky enough to have Mark help you out you’ll be in good hands.
I heart Mark. He made the process easy and enjoyable
Very easy and friendly. Mark has helped me a few times. Thank you so much!
Mark was wonderful to deal with, very clear and informative. So happy with my choice.
Great customer service from the manager, Mark!
Mark is always there whenever you need any assistance. Plus he is so good at the software systems as well. Best storage ever used. THANKS!
Mark was a great help and very kind. He took care of all our needs.
Mark, a site manager, helped me a lot from the beginning to rent a space all the way to finishing my move in a couple of days. I really appreciate his service.
Easy signup and great service. Lots of units with drive up access.
Mark Is Very Helpful And A Gentleman
It's expensive and the cost is always going up each year. Mark the office manager is wonderfully helpful though, and I never was worried about my belongings being damaged or stolen.
Convenient location. Clean storage. Friendly personnel. Mark went above and beyond helping me with moving my stuff. Highly recommend!
I had the best experience ever! Mark is the most helpful person I've ever met! He worked hard to find the best solution for our needs! Really appreciate Mark's hard work!!
Like this place! Easy access and I was able to find the right storage unit and check-in without any issues. Kuddos to Mark for making it so easy!
Mark was great to work with, highly recommended!
Mark has been very helpful getting us several units for our business. Thanks
I worked with Mark and it was a wonderful experience! He provided me with a lot of information. He was friendly and helpful. Definitely recommend him!
Great place - super clean, phone app code access, and easy to enter/leave! Used this place after opening it online, and received the access code. The lock was placed in the storage space, and there was no need to talk to anyone! Mark is great if you do need to talk to anyone! Thanks Public Storage!
Mark is a pro. He truly likes helping people.
Mark was great to work with and gave me a great deal! Thank you Mark! Update: I moved out of my unit last week. Mark was extremely helpful and informative about steps to go through this process and I can’t say enough positive things about this storage facility. I was happy to know my items were somewhere safe and that followed covid 19 restrictions. Thank you sammamish public storage for your awesome service!
Rented a unit today with Mark's help. We couldn't have been more please with his friendliness and with his professionalism. Great customer service!
Easy and convenient. Mark was helpful and happily showed me around different options so I could make the right decision.
Mark is the guy we trust this service! Since the first time we dropped by and consulted with storage rental, he has been very warm and professional to help us figure out what and when we would need. At the end, we may not get the lowest price window but it is understandable in such a nice community. It's our new experience to have business with Public Storage and Mark has made every step so easy for us. In 10 minutes, we completed the document and started moving in the same day! Thanks Mark!
Mark is the best! - As the first-time storage user, we had the warmest welcome and got all questions answered.
Owner was super friendly. Facilities always clean. Never many people around.
Mark was great!
I recommend this place, everything is clean, very good location. And the best is the attention of the staff , it is excellent, especially Mark. He is always there to help and he always does it with a smile and kindness. I changed to a big unit and Mark helped me with excellent service.
Good location, easy access and wonderful service. The manager- Mark is very polite and helpful!
We had a great move-in experience, in a great location. There's good access for big vehicles, and the process was made simple by Mark's kindness and helpful attitude. Appreciated the online agreement and contactless process.
MARK walks on water!! I’ve never had a better experience than I have at this location! I will always recommend MARK to deal with… And the guy that loves motorcycles (CORY)
I have rented a unit here for several years and am always impressed by how well maintained the facility is. Mark keeps the grounds and buildings clean and is a pleasure to deal with.
We have a unite rental in the Sammamish, NE 8th St. I talked to Mark and Cory. They handle our account very well with respect and kind. I highly recommend this location to everybody. Special thanks to Mark & Cory. Zohreh
Great location. Clean. Secure & easy access. Mark was great!
The staff on duty when I visited was named Corey. Initially, they did not have the storage unit that I reserved a month in advance available on the day of check in. Corey was quick to call another team member at another location to make sure that they could find a space for me. I asked to see the (indoor) unit before confirming my reservation / making my payment and Corey accommodated to my request which I appreciated. The unit was emptied completely, very clean and the indoor units are well ventilated (it did not feel humid / is kept dry). They have the typical amenities / securities there (free dollies to use, many security cameras, secure gate & passcode).
Mark is simply amazing. He is attentive and always there to offer a best solution. There is a reason why I have been with this particular storage location for six years!! Mark makes you feel like you are a friend who is well taken care of.
Mark helped me a bunch to set my unit up and get the right supplies. Great service and great guy :)
Mark runs a great storage business here. Clean, easy access to ground units and a friendly staff.
Great place been there for a year and had no problems at all. Mark is a great guy and very helpful.
Close to home and Mark did a great job of welcoming us, showing us the grounds and respecting safety. Thanks Mark!
Mark is a very helpful and kind office manager. Prices did get a little high so had to vacate one of my units to save some money. Overall a good, safe, and clean place to store items.
They do not prorate when you move out. Never using Public Storage again.
This place has bad business practice. They'll sign you up at a price you think you'll pay until you leave and then 3-6 months in, you'll receive a notice of rate hike. I have three units and its happened on all of them and they never mention this during the "sign up stage". I'll be moving all three of my units to another company within the month. If you are considering storage in Sammamish, I'd choose another company besides this one.
Great service! Highly recommend!!
I initially rented a 10x8 indoor unit but found I needed more space when I went to move my belongings in. So I ended up switching to a 10x10 drive-up unit. The switch was no trouble at all and Mark had it done in a matter of minutes.
I liked this place. It is easy to access, clean, safe and Mark is an excellent manager, very friendly, and willing to help.
Mark was amazing! Appreciate all the help. Would highly recommend
Updated my review to reflect just 1 Star after being here for several months. Mouse droppings in my unit and an small open access to the exterior you could see through to the street. Raised concerns with staff who didn’t seem to care in the least and who gave me a pamphlet to file a claim with the insurance company. Upon moving out, I voiced concern again to be scoffed at and told that having mice were just part of the business. I work staging homes and have had storage units for years. I have never had a mouse problem and subsequent damage to stored belongings, including staging furniture because of it. Original review: I had a great experience. Mark gave me a call within a few minutes of submitting an inquiry for a reservation. I came in the same afternoon and was given a tour. Mark was friendly, thorough, and most importantly the facility and the units are very clean and secure.
Mark was super helpful!! I’m looking forward to renting here!
Mark was very welcoming, friendly and efficient. Thanks for a great experience!!
Mark was fantastic! Had an issue with my unit and he helped me quickly resolve it, thanks Mark!
Kudos to Mark at the Sammamish Public Storage, who made a special trip to another PS site to get me the packing materials I needed. This is what I call excellent customer service!
Mark has been super helpful everything from show me the storage unit how to get in and outs and help me switch cards for payments super cool guy
Mark was an amazing person to deal with! Got me a unit and I was in and out in 15 minutes! Definitely recommend
Mark did a really good job. Explained all options I have, answered all my questions. Entire process of application was super smooth and convenient.
Great to Deal with Mark.
Mark is great! Help me out lots.
Mark is extremely helpful. He has maintained contact and advised me every step of the way in my move from New Hampshire to Sammamish. Highly recommended!
Clean and well kept business. Check-in with Mark and he'll get you teed up with all the info you need to make your decision. Thanks for the help Mark!
Mark was thorough in explaining everything and a pleasure to work with.
Mark was here helping us - we were late getting here but he stayed late to help rent out an additional unit to us. With a smile I'd like to add. Very helpful and understanding!!! Thank you so much Mark
Mark is very prompt to get the light fixed in my unit.
It was so easy to rent with Public Storage Sammamish. Mark was very accommodating and supportive of our requirements. If you live Sammamish and need storage... see Mark.
Met with Mark and he quickly and efficiently gave me a tour and overview of the contract. Reserving on line speeds up the process which I appreciate.
Mark was very helpful.
Great location! Very clean and smell-free storage. Mark is a great professional and a wonderful person to chat with! He offers the best they have taking into account your needs! And the rates are lower than in other places in the same area. Highly recommended!
Mark was incredibly helpful and kind when I was lost and had absolutely no idea what to do haha
Was going to show up just before closing, so I called ahead. Mark was great! He had everything ready to go and we were done in about 5 minutes. This is my 2nd unit at this facility, very happy with the service and the security.
Mark was great and answered all my questions!
Mark is fantastic to work with. Very thorough and helpful.
Very helpful and convenient in a timely manner
Mark was awesome, unit was clean and property tidy. Move in process was super easy!
Diamond helped me get all set up with my storage unit and I had never been through this process before. She was kind and informative. I had a great experience with this business and feel confident in renting a unit from them!!
Mark was extremely helpful and helped me find my earbuds
I highly recommend this storage facility. Mark is very helpful, friendly, courteous and efficient. We stored our furniture for 1 year and it was a very pleasant experience. 5 stars
Mark was great with helping determine what space would best meet our needs! Super convenient and helpful.
Mark was great and helpful! Great storage place.
Mark was amazing ! Service is great!
Mark was very helpful!
Mark did a great job. Easy, only took a few minutes.
Mark is wonderful to work with and always very friendly! The space was awesome as well. Thank you for the 7 months of safe storage! :)
Mark went above and beyond for me as a customer thanks mark !!!!!
Mark is great in providing information and made it as a really smooth experience!
Great service at this location--Mark was very helpful and accommodating for what we needed. Also, this is one of the cleanest public storage units I have ever seen--huge plus!
Это хранилище очень помогло нам с переездом. Юниты чистые и отлично кондиционируемые! Персонал очень отзывчив и готов помочь в любую минуту!
Secure facility, friendly staff. The only issues I have is that you have to enter your code to leave, and there is no trash can available to customers.
Easy to set up and get to storing things.
Been using public storage at this location for years. Mark was great in helping me transfer units.
Mark was great to work with, made the process easy and fun!
Mark was a great pleasure to work with. Thank you so much. Great customer service.
Good place for Public Storage near by Sammamish peoples.
Mark is the best of the best! :) Best storage option out there.
Mark was Awesome. Hooked me up real good
Mark is super helpful! I’ve been back several times for moving supplies!
Mark was knowledgeable, efficient, and friendly. He had me set up and on my way quickly. Units are clean, easy to access, and the property looks well-maintained. Update: Mark was quickly responsive when there was an issue with my storage unit door. Love the great service here!
While we were moving OUT of this location because we were able to find a Storage place a little closer to our home, Mark and crew have always been helpful when needed in the nearly 11 years we rented storage at this location. I wouldn't hesitate to rent from them again, if we were a little closer. As fort the moving out experience, we were able to get the paperwork done quickly and efficiently.
Mark was awesome to deal with and extremely friendly!
Friendly at first, then not so much later.
Just rented a unit with Mark at the Sammamish Public Storage and he was very professional, knowledgable and knowledgable. We had a great experience!
Joanne was an outstanding employee. Very helpful in finding the right unit for my family and staying after close to ensure we were able to get in.
Mark was quick, personable and helpful!
Mark stayed late to show me a few different units and recommended great storage tips!! Very honest and upfront about pricing! Great place to store!! :)
Mark was very friendly and helpful. Answered all the questions I had.
Mark helped us out, and he was awesome! He was professional, attentive to our needs and courteous. We got to see the exact storage unit we would rent. He gave us suggestions on how to pack our items into the unit. We decided to rent the 10' by 25'. Thanks for all your help Mark!
Mark was great! Super thorough and nice!
Mark was very helpful and informative when looking for storage. There was no pressure which is great. Mark was quick to help and got us setup in the right size storage space. Thanks, Mark.
Mark and staff were great. Provided clear and helpful information. Assistance with loading up boxes. Walked us through tental and fees. Clean and well kept place. Easy access units.
Very easy to rent the right storage size. 1st month free was an especially nice surprise. Mark was excellent!
Mark made things quick and easy and was very friendly
Mark explained clearly and in detail items in the contract, showed me the different options and sizes for available storage units as well as the moving supplies they have onsite. Great service!
Mark and Ken are great. Good secure place to have a storage unit. Had my identity stolen a few months back and they we're both very understanding as to why I hadn't paid my bill for a few months. Will drive far out of my way to continue my space here in the future. Always clean and professional.
Mark was really helpful. I got a nice big unit. Everything looks safe and secure.
Mark has been great. He’s always available and is incredibly patient, friendly and courteous. He’s always asked if we needed help with anything. The place was always neat and clean. Great place to store your stuff.
Great experience! Mark made it easy and quick to get a storage unit. Highly recommend if you need storage in Sammamish.
Thanks Mark for being amazing!!! Very helpful!
Mark is awesome you are lucky to have on staff
HORRIBLE SERVICE. Very pushy in regards to getting you to do Google reviews in front of him.
Mark was fabulous! Very informative!
Excellent custoner service from Mark.!!
Great place to keep stuff. Mark is a lot of fun to visit with.
Mark was polite, professional and answered all of our questions. Made our selection process much easier amicable.
Mark was great, made the extra effort and spent the time to get ya into a large unit Excellent customer service
Mark was excellent! A huge help with our storage and packing needs. He gave us all kinds of options and solutions for our move, Thank you Mark!
Great experience! Mark was very knowledgeable and extremely pleasant to work with made the whole process seemless. Thank You
Excellent services by Mark ! Really good experience !
Mark helped me and my wife out from start to finish. Made sure all of our questions got answered as fast as possible. The only downside to Public Storage is there no compassion for people. There’s no case by case look into people’s struggles. All by the book cooperate. Wish this company truly cared about its customers like Mark does.
Had such a great experience here! The gentleman who helped me and my younger sister was Mark. He was super helpful, and knowledgeable! Mark understood that we were on a budget and helped us look at multiple pricings. Not only that, but he dropped everything to give us a little bit of a tour. Super quick, super easy. After all was said and done he showed us the boxes and couch covers that they had for sale, for convenience. All in all, I was super impressed by the kindness and professionalism of the staffing. I would definitely reccomend!
Mark is awesome! I had to get rid of some large items and he directed me to a few local companies. I rent from a few Public Storage locations but this one is the best because of Mark.
Mark helped my sister and I and was super professional, helpful, and was very efficient. We were in and out in no time. Thank you mark!!!! You rock
Mark was extremely helpful in making sure I had the best price and walked me through the rental and storage process very clearly.
Mark has been more than helpful with all my storage needs. Real pleasure doing business with him. Thanks mark Jason ivie
Mark was amazing! He was super patient and super helpful with all my questions!!
Excellent service! Mark was awesome. Highly recommend!
Mark was so helpful and did a great job! Thanks!
I came in to get a small storage unit while I transitioned to a smaller space and Mark was very helpful! His explanations were thorough and detailed, and he was very accommodating. I highly recommend this location.
Outstanding experience with Mark
CONSTANT PRICE INCREASES (1/28/19): Public Storage is raising its prices again. Now, they're raising the price of a 10x10 storage unit to $192 per month. They started at $134/month, quickly moved to $155/month, then increased to $172/month. This time, they are raising their monthly rates to $192/month . You do the math! RENTERS BEWARE! Don't be tricked into initial, introductory prices. I have not noticed or experienced any improvements in the facilities or services that would justify such a massive price increase. RETALIATORY PRICING (2/22/18): I am an active customer of Public Storage in Sammamish. I just received a call from the Sammamish Public Storage site manager. He told me that the District Manager for Public Storage (Jason) had agreed to cancel my recent HUGE rate increase (from $134/mo. to $155/mo. to $172/mo. over the course of around 1 year), and that I simply needed to call Jason. The site manager was unambiguous and crystal clear in his words: "Jason agreed to cancel your rate increase." When I called Jason, though, he told me that he is not going to cancel my rate increase. When I asked him what he was talking about, he berated and insulted me. Jason told me that he will cancel my recent rate increase only if I delete the review that I recently posted on Google. I explained to Jason that his request was probably illegal under Washington law and that it was definitely unethical. Even though he had already told his site manager that he agreed to cancel the rate increase, Jason told me that he will not cancel the rate increase unless I take-down my review about my experiences with Public Storage. I communicated to Jason that his actions are retaliatory and may violate Washington State's Consumer Protection Act (unfair and deceptive acts and practices). RCW 19.86. It's ironic that Jason is retaliating against a customer for posting an honest review, particularly when his site manager actively and aggressively solicits Google reviews from each of their customers. BUYER BEWARE. You should not be afraid to post reviews about your experiences with Public Storage. Instead, you should be wary about renting a storage unit from this company. It makes me wonder whether other reviewers are also afraid about retaliatory pricing. CRAZY HIGH PRICE INCREASES (2/4/18): Don't get lured-in by high customer reviews. The site manager actively solicits 5-star reviews from every new customer. He hands them a card with a website domain/URL and tells them what to write. It's part of his routine. The PRICE INCREASES at the Sammamish Public Storage location are crazy. A 10x10 unit started at $134. Within several months, Sammamish Public Storage increased the rental rate to $155. Now, only 11-months later, they increased the rate again to $172 per month. That's a huge increase in one year. I observed NO improvement in the facility or in services. Rather, it seems that they simply increased the monthly prices. YOU HAVE OTHER OPTIONS. Be an informed consumer and shop around.
Had a great experience working with Mark to sign up for my storage unit. He was easy to talk to and able to provide detailed answers to all of my questions. Would definitely choose this location again if I was in the area and needed another unit.
The store manager Mark is an incredible worker. He went above and beyond to help my mom and my family. He was nice and kind to us the hole time. He truly is a great worker and a kind man.
Mark did a great job getting us set up with a storage unit.
Great experience dealing with Mark!
Mark did an outstanding job helping me select a unit.
Mark was amazing and made the whole process super easy. One of the best customer experiences at any retail business I have had in years.
Mark, was very good at explaining the process of renting a unit. This is the first unit I have rented. He was very knowledgeable and friendly.
Mark was very helpful. really nice guy！the environment here is tidy clean！谢谢！
Mark was excellent in providing info.
Mark was very helpful in correcting our Auto billing issues.
Mark was extremely helpful and took the extra time to take care of my needs! Thanks!
Excellent service from Mark. Extremely fast, friendly and knowledgeable about policies and such. Clean, secure and convenient.
Same Public Storage bait and switch tactics. One Price advertised online, walk out paying double. Happened last time and happened again. They said I get first month rent half off, I made the reservation online with my name and phone number that was already in their system. I show up and they tell me I'm not eligible for half off because I'm not a new customer even though I'm a new customer to this location. they knew who I was because I put it on all the information in the system that they already had, just a tactic to get you in the door. Mark was very nice and helpful, nothing against him just the way the company operates.
Great first time experience with Mark on a dreary rainy day. He made sure we understood everything we were signing AND got us in and out of the space in less than 20 minutes. Great experience!
Awesome service! Very friendly and efficient.
Stored items in here for about a year or less. If it's longer that that- YOU DON'T NEED IT. Save the earth and donate your material items and let go. Cause you can't take it with you when you die. Nothing more unattractive in the northwest than a million storage areas! WTH? Contradicts what you think about the laid back, hippy Northwest. Think about it.
Mark set me up with a unit very quickly. The process was easy and fast!
Mark was extremely friendly and knowledgeable about getting the best space for my needs at the best price. The location is great- secure, clean, and professional!
Mark was so easy to work with and provided excellent service.
Mark was extremely informative and helpful. He explained everything very thoroughly and was very friendly. The facility is very nice as well.
Stacey was very knowledgeable and helped me find exactly what I needed very quickly. Will definitely recommend this facility to others. Mark was very helpful, but today he went above and beyond. My car died inside the lot, and he offered me a jump start. Thanks!
Mark was very helpful and always pleasant. The facility has great access so we were able to drive a large truck onto the property to drop off the U-boxes. Also worth noting is that they have carts to use for loading/unloading. Always felt like the property was secure.
Mark was very helpful and knowledgeable. He got me in and out in a very short time and was very pleasant to talk with. Thanks!
Mark gave great service for my rental.
The staff is super nice and helpful!!!
I have had a storage unit or 2 for almost 10 years at this location and service has always been great! Easy to sign up, and simple to move out as well. I just moved out and Mark did a awesome job! Quick and easy!! Thank you!! If I ever need a storage unit again, I will choose this location for sure!!
Mark was very helpful getting me in and out for my delivery! Much appreciated!!!
Mark was great to work with!
Mark really helped us out, we had gotten a unit that ended up being to small. He made the transition to a larger one pain free! Thanks Mark!
Mark was very helpful in my storage unit rental! Loved the experience!
I had a rather complicated scenario, and this place was able to accommodate that. The rate is reasonable and the unit is super secure with the personal gate code, building code and unit lock. The unit was very easy to set up and manage. I created an online account in only a couple of minutes to give another person permission to access the unit. Mark there was so patient with me, each time I called him to ask the "what if this and how do I do x" type of questions. To be fair, other employees I talked to were also very helpful and patient! If I ever need to store something again, I'd use them again for sure!
Mark was great
Sure, the location is convenient and the prices are ... competitive ... but it is the manager Mark that makes this a great storage place! He was exceedingly helpful on both the first and last day of our interaction.
Mark was great at filling me in with all of the details and was friendly and courteous!
Mark has always been extremely helpful and accommodating! He is always nice to work with and makes sure all our needs are met.
Manager Mark helped make the process of renting a storage unit simple and asap!
Mark and everyone else we dealt with were pleasant and thorough. I will use this facility in the future. Once again, Mark has provided excellent service!
Mark was great! Very helpful July 2018. Once again Mark was really super. Extremely helpful
Mark (the on-site person) has been extremely helpful over the past 9 months or so that we have needed storage. We have rented 3 units simultaneously. As we increased or decreased our needs during this time, he was kind enough to call about availability and our move-out timing. I would rent there again.
I've been renting two units for about a year and it's been such a pleasure. Mark is always polite, helpful and responsive. The location is clean and safe. I'm moving to Bellingham and will miss the outstanding service I consistently receive.
Mark was very helpful with my delivery today👍🏼
Mark provides good customer service friendly, efficient and helpful, highly recommended
Mark is wonderful. Very efficient, helpful, friendly.
The facility is clean, gated, safe and well lit. Mark was really friendly and helpful, very customer focused. I would highly recommend if you are looking for storage space in Sammamish!
Mark was very quick and helpful, walked in there with a purpose and accomplished it. He helped us figure out the locks.
Mark was great in helping us resolve our issue. Highly recommended.
Mark is so helpful. Very pleasant!
Ken helped me with renting a storage unit today. It was a very pleasant experience. Friendly, professional, thorough, efficient, and kind. Very happy with my experience! Thank you Ken!
Mark is amazing. I couldn't make my appointment twice and he called several times to get it rescheduled. When I finally showed up he was so helpful and gracious. Best experience!
Excellent service! Thanks Mark for your professional and courteous help.
Mark was efficient and thorough! I greatly enjoyed my experience and he made the move in process so easy. I had all my questions answered and I feel confident that I have all the I need to move in. Thanks so much Mark!
The manager Mark was very friendly and also very helpful! MADE THE EXPERIENCE OF RENTING A UNIT EASY AND PAINLESS!
Mark was super helpful and pleasant to deal with in getting into our storage unit. We’d definitely use Sammamish Public Storage for our future storage needs based on our interactions with him.
Public storage was awesome! Mark helped me and made the process so easy! It was the easiest part of the move. I would recommend using public storage and working with Mark to everyone I know!
Ken was easy too talk to and great showing me the unit and setting up the reservation and I am very happy we found a nice clean property to store our belongings.
I had such a hassle free experience getting a storage unit here in Sammamish. Mark was knowledgeable about the size unit I needed and helped me get in and out quickly and efficiently. Thank you Mark!
Superb customer service. Clean and secure facility. Thank you Mark.
This was my first experience using a storage unit. My Public Storage site is in Sammamish, WA. Both Mark and Ken were professional and efficient in getting me set-up and running me through the business process of getting the unit as well as cancelling out of the unit. Their process makes renting storage very easy. One thing I want to mention regarding my situation -- I signed up for the unit in the middle of the month with a $1 for the First Month promotion, on 3/17/2018. They always charge the rent on the first of the month. So, promptly, on 4/1/2018, they charged me for half a month's rent for April. Since the promotion for me started on 3/17, technically, they should have charged me for 13 days of rent, not 15. As it turns out, I never used the unit and so I am in the process of getting a refund for the amount anyway. According to their policy, I only have to give 2 days of written notice, which I have done. Information for those going through this process, their refund policy states that they do not give refunds. Rather, once the rent is charged on that first day of the month, you have the entire month to move your things out of the unit. In my case, because I never used the unit and I am asking for a refund within 30 days, the customer service representative says they will give me a refund. Refunds have to be approved at the district level which means making an additional phone call to the district manager and leaving a message. I am hoping to have another positive experience for this refund process as well, but won't know until the district manager calls me back.
Ken was helpful, friendly and knowledgeable. Great experience
Mark was helpful and friendly. He explained everything clearly.
Clean, well run, well maintained, electronic instead of lots of paperwork, and Mark was a pleasure to work with.
I just move my furniture to this location last weekend. Mark and Ken made a stressful situation to an easy and simple moving experience. I got a great deal for the first month! Mark walked me through my needs and helped me picked a better unit that I anticipated. Ken was very quick and understanding in the process of signing the lease. They went out of their way to help me and I truly appreciate the kindness.
I rented a 10x15 outside access and it couldn’t have been smoother or easier. Mark was a great help by showing a couple of different units to help me pick the one I wanted. Highly recommend!
You can keep your stuff there
Mark has been one of the nicest and friendliest storage people I have ever dealt with. He is always willing to help my father or I out and let’s us know if a delivery truck is here when we are not on site
Mark was helpful, knowledgeable, efficient, and polite. Got a unit quickly and easily.
Mark has been a fantastic helper & a great manager. Thanks for everything!
Moving and putting stuff into storage is never fun , but Mark was very nice, helpful, and very quick with entire process. He made the experience as pain free as possible! Thanks Mark. :)
Mark was very helpful and thorough during the rental process.
We walked through the whole process with Mark and it went really well. It was fast and thorough, much appreciated for the help.
Mark was a huge help in in supplying boxes for a client of mine. We did not end up using them all and he gave me a full refund with no hassle! Thanks for your help Mark! Adding to my review, we rented a storage unit for ourselves here at this location this past month (2/2018) . Mark is always so friendly and helpful. He enjoys his job and it shows. The rental process is easy as well.
Mark was very helpful and professional today. I got off on the wrong floor and he was extremely kind and helpful to get me to correct area Thank u so much! Great place to store ur belongings
Mr. Mark was awesome!!
Ken was very knowledgeable and helped me pick the right size storage unit. It was clean and secure.
mark was very helpful with our project and was very understanding of our needs for our project that we held in our unit :)
Counter person was very helpful and friendly and went beyond to solve my problem.
Ken and Mark were excellent.
I have been renting for business for about four years. The manager, Mark is fantastic to work with! He will go the extra mile to help. Mark even suggested downsizing to save us money on rent. Service of this caliber is rare to find these days. Thank you Mark!
Ken was super helpful and patient! Didn’t hesitate to give us help with whatever we needed and was the nicest guy.
Mark was great at helping with the details I needed to get in and set up. Thanks mark! Nate
Mark was so helpful in getting our organization set up. Great prices and phenomenal customer service.
Mark is friendly and very helpful!
Mark and Ken have both been great to work with. Friendly, helpful and price is pretty good for what we needed. Great location too. And entire facility is spotless.
Mark has been very helpful, place is very convenient and clean
Mark was wonderful! His attention to detail is impeccable. Someone who has spent a good amount of time in the customer service field, I was blown away by the service that he provided not only to me but to all customers. The storage units are in a locked community and very easy to load /unload from. Everything is clean and incredibly well maintained. You can tell when someone actually takes pride in what they do. I recommend this Public Storage to anyone looking for a hassle-free experience!
Mark and Ken are top notch and have exceeded my expectations continously.
Mark was awesome! Super helpful and friendly.
Mark was very helpful! Very easy process!
Mark is very and helpful and is great to work with. Thank you!
Good storage, and somewhat inexpensive. its close to surrounding areas so if you live around sammamish or need to move. This is a place to store.
Mark is great, he runs a tight ship.
Mark was super awesome!!! I really needed help after my father passed away and I couldn’t find the key to his storage unit. Mark called a locksmith right away, and had the unit open by the next day. I really appreciated the help!!
Business storage unit... Mark was very helpful in a difficult situation
Mark was awesome!!! Highly recommend!!!
Mark was most helpful . Thank you
Mark was helpful!!
Mark and Alex are THE BEST!!!!!
The facility is easily accessible, spotlessly clean, and the security is excellent. Mark was friendly, personable and helpful, both on the phone and when I checked in. I’m really glad I chose Sammamish Public Storage.
Mark was friendly and helpful. He showed us the units and prepared the contact in no time. The facility is well kept and it looks very secure. Highly recommended.
Nicely located. Very friendly staff. Mark is very helpful in explaining the details.
Elizabeth was great! Thank you for all of your help.
Shurgard Storage sponsored our Community Event in 1998 when this storage facility in Sammamish opened. The BLT maintained a unit with them until just a few years ago. My family has rented a unit since 2010. In the 19 years I have used this storage facility (under both Shurgard and now Public Storage ownership), the facility has always been clean and well maintained. Thank you Mark and the rest of the staff that has helped me over the years!
Loved that I was able to reserve a space online and was greeted by Elizabeth a few minutes later to take care of the paperwork. Very smooth process.
Mark was so helpful! With the systems being done, he was very patient with me and making sure I got what I needed. Thank You!!
Mark was amazing and made the whole process of finding a storage unit seamless. Great experience!
Liz was very helpful in helping me find a unit at a good price.
I had an annoying issue regarding a storage situation. The guy at the desk helped me solve this annoying issue with little stress. (Who helped and what issue are withheld to protect the innocent.)
We had a storage unit at this location for almost 19 years, something we never expected. We didn't use it very much after we pretty much filled it up with items gathered over previous moves and no room in our home/garage for storage. We only encountered one problem when I had trouble getting the door to raise and due to scheduling it took a few weeks to get the door repaired but I had explained there was no urgency for repair as we were going to start going through the items to determine what was needed and what should be donated. We recently decided that we needed to clear out the storage unit and I contacted the local manager, Mark, to get guidelines and timelines. Mark couldn't have been more helpful and answered all the questions and even stopped by while we were sorting and reminiscing on so many of the items. We emptied the storage unit in a week after several trips to donation stations and some "re-arranging" in our existing garage. I met with Mark to "check out" and he was great, providing our closing receipt and advising no additional charges since we were out before the end of the month. It was a very good experience and we tribute most of that to the service provided by Mark.
Been here for years. Mark R. Has been great.
Mark was very helpful and went above and beyond for me. Much appreciated!
Smooth transition to move our belongings. Nice property, clean. Indoor storage units are good from weather elements. Liz was very helpful and friendly.
Mark was very helpful, thorough, and friendly this was a great experience.
Mark was very kind and helpful in getting the boxes that we needed. Mark was fantastic because he allowed us to return the unused boxes. I will come here first for all of my moving needs because of the superior customer service.
Mark did a great job helping us find the right size and location for our storage needs. He was flexible with spots, and we started right on time with each visit. The sign up for the unit was efficient and informative- great experience!
Mark helped us coordinate with the moving van driver on our move.
Mark was very helpful with the storage and movers. Many thanks to him!
Mark was very helpful, attentive, and friendly.
We had never rented a storage unit before, but the manager Mark made the process painless and straightforward. He was extremely kind, and helped make the entire process as stress-free as possible.
Mark was great! We first rented a unit in 2013 and the person who helped us at that time didn't seem to really care about anything and didn't have good customer service. In contract, Mark was incredibly attentive and he has excellent customer service.
Mark was easy to work with and gave me all information I needed straight forward
I can not rave enough about Mark! He was a knight in shining armor on my moving day. Even after I arrived with a full truck load 20 mins after close, mark stayed even longer to get me set up in a larger unit so I wouldn't be totally stranded. Absolutely superb customer service, I can not thank him enough!!!
Absolutely the best storage facility on the east side. Clean, safe, and convenient; what more can you ask for? Mark set up our unit and was super helpful and friendly. This place is a no brainer.
MArk was extremely helpful!
Simply excellent service and well maintained, seemingly secure facility.
Mark has been super helpful!
I was really impressed with great customer service and layout of the facilities. The manager Mark was very nice and helped me find the right unit for my needs. I highly recommend this location (price was good too)
Mark and the entire staff helped me through multiple moves and account changes as I moved from home to home, it was like having a friend watching out for me.
Because of Mark, of course!
Thank you Mark! Appreciate your service and and taking the time to answer all my questions. A reason I am a repeat customer!
We have rented storage units in the past where the employees are not near as engaging as Mark at the Sammamish location. He really knows his stuff! Thank you for employing such professional and knowledgeable Associate.
We have rented a space here for many years. Mark was very helpful in closing out our account when we vacated the space for our upcoming move to Texas.
Mark was super helpful. We needed to upgrade to a larger unit. He gave us all the options and the paperwork was a snap. Customer service was awesome! Thanks Mark!
Great experience and clean storage unit. Mark was very easy to deal with. I have used this location several times in the past and will again.
Mark did a great job!
I have a bulging collection of cardboard boxes, and I need a place to store them. This storage center has been my go-to cell provider for over twenty ears. Extremely reliable and great prices for unlimited data.
Mark made sure we had every thing we needed. Very friendly and good service
PRICE FRAUD. THEY DON'T CARE ABOUT YOU. I'm kicking myself for not heeding the warnings from others about Public Storage in Sammamish. After a few short months of renting a unit, Public Storage raised my monthly rate by $21 per month (a 14% increase). The exact same unit is currently renting for a whole lot less money. When I called the on-site manager to inquire, he told me "that's what happens in the real world." He could not care less whether I or anyone else stays as a renter at Public Storage. The site manager told me that Public Storage regularly raises the rental rates throughout the year, even though he did not make the same admission when I first rented the unit. Also, he didn't care that the exact same unit was renting for much less money. He suggested that I call the corporate office to see if they would be willing to help me. So, I called corporate Public Storage. Like the local store manager, corporate Public Storage didn't care whether I or any other tenant stayed or left. The phone representative told me that he was powerless to do anything because the corporate officers of Public Storage made a decision to raise the rates and that he wouldn't make a change for any customer. Evidently, this is not an isolated occurrence. RENTER BEWARE. Shop harder before renting at Public Storage. You are lured in with a publicly advertise rate; however, they raise the rate regularly and at significant increments. It's important to know that you (as a storage unit renter) have many other, local options. Public Storage of Sammamish doesn't care about keeping its customers. This is a classic lure and mislead tactic by Public Storage of Sammamish. I find it sad that the site manager spent so much energy and time trying to convince every new customer to give him a 5-star review on Google. In reality, though, the company and local store don't care about anything more than taking your money and having a public image that does not mesh with the real world.
Mark was AWESOME!!!!! Made everything happen smoothly. Will use you again when I move!!!
Mark was very helpful in making sure we got the correct unit for our needs. He made sure our code and keys worked before we left so we wouldn't have problems later. He answered all our questions. 10/10 would recommend.
Mark did an excellent job explaining storage options
Mark was great; appreciate his help getting set up.
Very clean environment and Mark, the manager was very friendly and helpful.
We have kept our stuff here two years and the staff, particularly Mark, are fantastic. Mark is knowledgeable and helpful - even offering to help me throw out some stuff in the pouring rain. Highly recommended.
Mark the manager is wonderful to work with! I had a very difficult situation involving the loading of a 40' shipping container with the contents of my units. I didn't think it was possible to do on-site (which would save me a ton of money, time and energy) but Mark was able to find a solution. I can't say this would work every time as this was probably really a one-time event, but Mark came through. I can't thank him enough! I used this facility for probably 6 years, and the service was always outstanding.
Mark is the man
Easy to deal with!
Mark was very helpful , he found the right box and gave me good information how to do the packing. Definitely a " yes " for this business. Thank you Mark.
Spoke to Matt H. On the phone about pricing. Such a nice young man who cares about his customers. Get more people like him at your facilities!
Mark was great
Mark was a great guy! Answered all my questions and made move in seamless! Thanks
I reserved my unit online and Mark called me almost instantly to confirm my same day move. When I got there Mark was super helpful in answering all my questions and seemed genuine. Very happy with the service and storage at this location!
I went in to find some boxes for moving my apartment. Mark was there to help out and made sure I had everything I needed and didn't over spend. He was very kind and even helped me take out my stuff to my car. 5 star, would recommend!
so I went by the office to discuss my options for the storage sizes and dates. Mark was very patient and professional about all my inquiries and questions. He was also very helpful regarding boxes and packing items that I should purchase for the move. He was friendly, patient and had a great sense of humor. Honesty and sincerity takes you very far!! will be back when I find out my definite moving dates!
This was my first time renting a storage unit, Mark was very friendly and helpful. He walked me through the whole process and I was impressed how thorough he was with the paperwork. Thanks for the pleasant experience, Mark! Great online specials, too!
Mark was extremely helpful and enabled me to get a great deal on my unit. I greatly appreciate his help!!
Mark is so helpful and courteous in answering all my questions. I'm very happy with the rental experience with public storage thanks to Mark.
Mark was very helpful. Renting a storage space was quick and easy.
I decided to upgrade my storage unit and Mark the manager was great and friendly. Guided me every step of the way with my new storage unit. Highly recommend them.
I'm so thankful for Mark, the manger, for finding me a suitable storage unit. Well heated and secure, I highly recommend the Public storage.
Mark is a person who cares my stuff. Great and safe storage facility.
Mark went above and beyond helping with my storage unit. Have been here for almost 6 years and have never had an issue.
I had the pleasure of working with Mark at Public Storage Sammamish. Moving can be a hassle, and Mark was not only knowledgeable, but friendly and personable. Extremely efficient, I was in and out in no time, with the perfect unit for my needs. I highly recommend, Thanks again.....
Mark was very helpful setting us up with a unit that should be big enough for all our stuff. Location is close by our temporary housing so we can easily access we need something from storage.
Mark was very helpful.
Mark was awesome! Saved our life with a pasta sauce mishap!
Mark provided outstanding service helping me rent our first storage locker. Friendly, efficient and fast. Thank you Mark!
Great service! Thanks Mark for your help!
Matt H. was amazing! We had a wonderful experience and such a clean facility. Thank you.
Just came in again to manage maintain and also upgrade our our unit on 8.22.2016. This time we had Anji from a different store. We noticed no difference in time it took to do all the paperwork. She did a superb thing walking us on the property and helped get us unit that is perfect for our needs. Thank you ANJI. Thought I would take a moment and also mention your help as well being from a different store. Hope you read this review and get a smile. Megan has been a tremendous help in choosing a proper unit for a company. We have actually rented before in the last five years from this very location it seems as though their customer service has improved tremendously I would highly recommend
Mark was super and helpful. Thank you for your great job.
Excellent customer service! Mark was extremely helpful and made our move in for our storage unit seamless and easy!
Mark was helpful, and very clean!!
Mark is a great guy and explained everything thoroughly.
Mark is very helpful for helping me taking care of my account payment issue. His service to the customer is excellent!!
Mark was very helpful in my situation. He was very friendly. Very positive attitude.
Mark went above and beyond to help me store my belongings and not to mention Mark is a very friendly and out going Public Storage associate.
I had to rent a unit for couple of months. The manager at this place showed me all the options but advised me to rent a smaller unit based on our conversation. I don't remember her name but she took time to explain how we could use the height of the unit instead of up-selling me for a larger unit. At the time of vacating, Mark helped me figure out the process and explained the invoicing procedure. Very helpful staff, definitely recommended!
Best help and mark was exceptionally kind and professional
Had good ease of service from the start. Very competitive rates. Great availability for unit. Helpful staff when I called in with questions, and they guided me to the best available rates, even though it was a unit not at their facility. Prompt follow up, flexible when I needed larger unit and desk guy made it happen. The unit was clean. My gate entry was easy to use. Instructions were clear and doable even though I was under big pressure moving house. I saw some really rude other customers at the desk when I was moving in yet the guy managed to keep calm and still help the rude customer and help me promptly an respectfully. When somehow a payment was delayed, the customer service team as a whole from phone rep to managers helped me ensure it wouldn't happen again. My only wish is that the rate was slightly lower. Storage seems to be pricey everywhere! I wish I could get a discount for taking a unit for a year & paying a year in autopay guaranteed! I would give a 5 Star for that. My compliments to John, Brian, and Sandy in customer service as well as district mgr, Karl Gill. No one was too busy or too 'important' or 'too senior at the company' to help me. Keep up the good work. Update on 6/6/16- Want to add that Mark in particular (along with others) showed extra steps of follow up & initiative, making sure everything in the transition to new unit was 100% satisfactory. Thank you to Mark!
Mark was awesome!!
Everett was very helpful! Great service!
Is stuck in a bind and Mark went above and beyond to provide me with such excellence service. Thank you Mark.
Mark was great! Really kind and he showed that he actually cared about me, the customer. Excellent customer service. Plus the facilities were clean!
Mark was great
Mark was great! Very helpful, friendly and knowledgeable. Great customer service!!
Megan and mark were very helpful and friendly
Mark and Megan were great!
Megan and Mark are awesome! Highly recommended! Clean and well maintained! Great service, too!
Everett and Mark has given me a geeat service !
Megan did a fantastic job with communication and Mark was a good rep for the business, too! Recommend this site for safe storage.
What a great experience! Thank you Megan for being so helpful and pleasant throughout the process!
Mark is incredibly good at what he does. He is always nice, friendly, & professional. The property is always nice & clean. I would always feel comfortable leaving my stuff there with Mark as the Manager.
Best! Mark is great and always willing to help. Thanks mark!
Mark did an excellent job.
Mark is very knowledgeable and courteous. He is easy to work with.
Mark did a good job
The place is clean and professionally run. Mark is a very nice person.
Mi primera vez contratando este tipo de servicio y tuve la suerte de que me atendiera Mark quien me ayudo a lo largo del proceso y manejo todo el papeleo en pocos minutos. Muy presto a asesorarme para obtener el mejor beneficio y servicio, de verdad que Mark hace muy buen trabajo. ----- My first time hiring this type of service and I was very lucky to have Mark assisting me on it. He managed all the paperwork in a matter of minutes and did advice me all the time in order to get the best service. Mark knows his business and does a good job assisting his customers.
GREAT PLACE !!! Mark was Outstanding !!! Very Helpful , Pleasant, Answered every question I had, Just a pleasure to deal with !!! Thanks for your Help Mark !!! 😊 👍 👍 👍
Mark is very friendly/helpful. I had a situation come up that he worked thru with me so that I wasn't charged anything extra. Unfortunately, not too many people are as sensitive to these types of situations but I was fortunate to have Mark's support.
Mark is very professional, friendly, and helpful. My move out of the facility was extremely stressful and hectic, due to other situations, but the helpfulness of the staff here made all of my interactions with them go very smoothly and easily. Kudos to all of their staff that I dealt with, they exceeded my expectations significantly!
The property manager Mark is the best.
Awesome service and very clean well managed facility! Thanks Mark!
Mark Richards who I assume was the manager was very kind and helpful and the process went smoothly and we completely understand how to use the facility and the legalities and concerns we need to know. Thank you Mark.
I love this location. Mark is always willing to help. What makes him special is that he remembers my name and is helped me pick out exactly what I needed for my move. He gets 5 Stars as he always gives my family and I better than GREAT customer service.
Mark was great. Found us a hand cart to save the day. Also on top of ice that formed overnight. Right on top of it
My wife and I just got a storage unit here. Mark got us signed up and familiarized with the facility, the lease, and policies quickly, courteously, and professionally. There's actually quite a bit to go through. Thanks to Mark it was a breeze. Every once in a while you have a great customer experience when you least expect it, and this was one of those times.
Mark made the process super easy. We definitely recommend this location. Great service all around
Mark is such a nice guy and it is a friendly spot to store your stuff. If yiu see this, Mark, thanks for everything. I am the one from germany😊
Great service! Mark was very helpful today as I checked out... Would use this place again.
Mark ... Very easy to work with! Smooth transfer process. Thank you! Rob
Like so many others, Public Storage has been a lifesaver, offering me storage services both personal and professional for the past six or seven years. I know Public Storage facilities dot the landscape all over the USA, and that their "product"--an empty space for storage is essentially the same wherever one goes. So the difference in facilities is not substantially different. The difference is undoubtedly in the people who manage the various Public Storage properties, and in the case of the Sammamish Public Storage, his name is Mark. Mark is--may I say--markedly different. For the brief time I have known him, his cooperative and helpful spirit has made me grateful that I chose that storage facility. As manager, Mark not only makes a difference, he is the difference. (I say this knowing there have been numerous managers at the Sammamish facility.) Public Storage is fortunate to have a person like Mark taking care of their business while he is helping me take care of mine. Too often we think that "the job makes the man," but in cases where customer service is the essential, central requirement, "the man makes the job." Thank you, Mark.
Met with Mark and had a great experience. Very friendly and detailed with all the information. Thank you for all your help.
Mark was very helpful and informative! Got me dialed in
Stacie is amazing! She is a pleasure to work with and she relates with you. Amazing.
Dealt with Stacie she was very helpful and very nice to deal with. Had family store here in the past. Great place and excited to start using the facilities
Stacy is very helpful, friendly and efficient. The facility is clean and well lit.
Mark helped me, and he was very knowledgeable and friendly. Very good customer service.
Facility is clean, well lit, and cheaper than other locations I looked at nearby. While all the staff I've talked to there have been helpful and professional, mostly I've dealt with Mark, who has happily helped out with any questions or requests.
We recently moved our items to this facility after years of being at another company. We found the units clean, secure, well maintained, and the prices reasonable. Mark and Stacie are great to work with, and made sure we found the unit that fit our budget and needs. I wish we had made the move sooner!
I have been a customer at this location for two years. They have easy access, clean units and overall a well run facility. Mark was especially helpful today on my recent visit. I would highly recommend this location to everyone.
Mark is very helpful. The online pricing is good. Looking forward to seeing them doing a good job all the time.
Stacie was very thorough and clear in her explanation of costs - she helped me to determine the best size unit for my needs. I knew I was in good hands!
Mark was incredible for us! He was really helpful not only with what we were looking for, but suggesting next steps for us to make in our project. Thank you so much!
Convenient location, great storage facility with $1 move in special rates for the first month. We rented two storage units here and loading and unloading our house full of stuff was a breeze. Mark, who helped me at the counter explained every little details on charges, fees and procedures and was extremely helpful to accommodate us in a very short time. Would highly recommend this facility.
Mark was great!
Stacie was very helpful in making sure I got the right storage unit to meet our family needs. Very helpful.
Mark was incredibly helpful, anticipated my needs and made several calls during the move to ensure I was totally taken care of. Highly recommend Mark and his storage facility.
Mark was amazing. Very helpful.
great service ! Recently returned with items I had purchased for a recent move and I did not have my receipt. The man working there (wish I had taken time to get his name)...was so helpful and went out of his way to help me track down the original receipt in their huge stack of statements. He probably spent a good ten minutes or so looking and while we didn't come across it (likely it was over a month since the original visit); I was so impressed with his willingness to try to help! Highly recommend this public storage facility if you need supplies - and likely, if you need to store your stuff! :)
It was very easy to reserve a unit on-line. In the office Mark was very helpful and explained every detail. Facility is very clean and well secured. Thank you!
Mark is spot on. He Made my move go very quick . Also he helped with any questions i had . Thanks Again!
El lugar es perfecto, fui atendido por Stacie. Yo me estoy mudando al area y necesitaba storage tenporal Stacie me dio muy buena asesoria. Los recomiendo muchisimo
Wonderful and very efficient service. The storage area is very clean.
Stacie was outstanding, great service and great location.
I came in for some boxes and Stacie was really helpful she knew what I needed for packing and shipping some of my things. she even showed me a unit and suggested I grab one one a dollar special and use to store things as I am packing to lessen the craziness of my complex move. she even helped me to get a discount on boxes and carried everything out to my car!!
I had a great experience moving in! Stacie was very helpful!! Made it very enjoyable!
It was awesome! Stacie was the most helpful and got things sorted out for me quick and even found me a cart that wasnt being used but was lost!
Moved out items and got a call to make sure it was us. Mark was very helpfull.
My experience storing at PS while we are between selling and buying houses, and moving, has been terrific. Mark has been helpful trading me from a smaller unit to a drive-up seamlessly, and even walked over to offer my wife a hand with heavier items. Rates are reasonable and the facility is obviously well maintained and secure.
Stacey was very helpful
Stacie was amazing!! Very knowledgeable and helpful she knew exactly what stuff we needed to maximize the space in our unit!! Even helped unload the truck
Stacey and mark. Great experience. Super helpful
Very nice and neat storage place. The staff is really helpful during business hour.
I just wanted to say how wonderfully friendly and helpful Mark & Stacie were when I called into the office this weekend to discuss delivery of my stuff from the UK. They put my mind at ease about the whole process. Can't thank you enough. Yet another great welcome to Seattle!
Great storage location. very safe, helpful staff and overall excellent facility. Would definitely use them again!
Very friendly - even refunded some boxes I did not use.
Zero issues with the facility or management. Wish they were open later but that's just because I am a night person. Great location right off to the side of the sammamish plateau proper.
Stacie was a great help in finding the unit I needed to make my upcoming move smooth and easy. Stacie provided me with options and gave me recommendations that I had not thought of. I rented a unit, purchased the necessary materials and was shown, by Stacie how to operate the gate/code. I was so impressed I recommended my father-in-law who also rented a unit and purchased moving materials. Thank you Stacie for making one of my tasks for the day easy and informative.
Fantastic experience. . Happy to recommend. . Ask for Stacie..
Stacie was very helpful in getting us set up with a new storage unit and was very sweet with our kids. I highly recommend Public Storage
Stacie did a great job helping me and giving good information. She was also very pleasant.
I had a great experience when I came in and talked with Brian. I was looking around and checking prices of different storage companies and he explained things very clearly and I walked away with complete knowledge of what to expect if I were to get a storage unit with them. If I were to choose on customer service alone I would go with this public storage site.
Thanks Brian!! Great customer service today.!! Love the clean facilities and easy access!!!
Have used this location for years! Convenient, clean and have always found the people in the office very helpful. VISA just froze my credit card while I was away and it screwed up my automatic payment. Brian in the office was super understanding and helped me get it all set up again quickly.
Friendly, helpful service from new manager, Mark!
I have always had great service and assistance from everyone at Sammamish Public Storage. Decent prices, super staff, property always well taken care of. Brian in the office always takes great care of me!
I met the manager, Brian, for this location over the weekend at a convention in Seattle. Him and I were just talking while in line waiting to meet somebody. I am going to be moving soon, and he was helpful explaining the process of how Public Storage works. Not sure if I will be needing storage, but it is nice knowing what to expect should I need it.
Talked to Brian on the phone and he was very helpful answering all my questions. I have been looking for storage and he explained how everything worked. thank you!
Good customer service. Easily accessible.
Brian helped us. He is professional and polite . We appreciate his service very much. We give him 5 stars. Thank you Brian!
Easy check in.
We recently went to your facility to check out storage for our future move and had a very informative session with your employee "John ". He showed us option we could explore and insurance options for our belongings. Nice seeing someone that is knowledgeable and professional.
I have moved many times and have had to use public storage units often. I want something clean and safe and was very happy to run across your location in Sammamish. John was very knowledgeable and friendly. I would recommend Public Storage as a great place to keep you items safe and easy to get to.
I was driving by and stopped to shop storage locations. John was very helpful and friendly. The office was clean as well as the storage lockers and easy to access. Highly recommend this public storage to everyone!
Brian was extremely helpful and responsive. Ended up renting two units. I would recommend to anyone.
Fast service, helpful and friendly personnel. Storage unit was obtained and we were on our way in twenty five minutes.
I met an employee here, Brian, on one of his days off, & he helped me understand how the industry works better. He was very knowledgeable & helpful.
Clean facility and friendly staff. Kinda pricy for upgrades or in office purchases so be aware. Also they give you a lock and charge you $20 for it. Insurance is required to house your items here too. Otherwise it's what you'd expect from a storage facility.
I rented a unit at the NE 8th street Public Storage for a couple months. The people there are super friendly and professional. In particular, John really helped me out a couple times, he was patient with all my questions and was able to help get a lock replaced where I had lost my keys to the unit. All in all, this place is great for renting units.
DO NOT STORE YOUR ITEMS HERE. They are not safe. The lock that you are required to purchase from them is not secure and can be broken into easily. Our unit was one of several that were burglarized recently because they rented to thieves who used a fake name and paid cash. Beware.
With a variety of storage facilities to choose from in the Redmond/Sammamish, I'm glad that I found the NE 8th Street location. The service has always been outstanding (i.e., John & Brayton) and extremely helpful. I would highly recommend using this company and particular facility to anyone in the area. Thanks.
Excellent!! Loved them for storage and moving supplies.
I should have wrote this a long time ago. Form the time I walked in the door I was greeted with a warm smile and how can I help you. It felt genuine. They asked me several questions to see what I was storing and they found the right type and size of space I needed. They never tried to oversell me anything but really tried to find me what I really needed. They seemed to really listen and care about me. During my length of stay the hallways were always kept clean. Once I needed a new light bulb outside my unit and they immediately took care of it with hesitation. They have done an outstanding job and deserve recognition
Wow I can't get over how great my storage experience has been The moment I walked in the door they smiled and treated me like a member of the family. I felt really valued and I knew my household belongings were going to be in good hands. They found the best unit for me at what I was willing to spend and even gate me a promotional discount. The grounds are always kept clean and you can see that they take a lot of pride in everything they do.
I'm only a month in, but the problems include the first unit they took us to leaking with water on the floor, the need to completely re-do all the paperwork, very unclear billing including being assigned a late fee they said they couldn't reverse, despite having spoken to the office and having been told I had days before that would happen (customer service did overturn it), and a surly accusatory attitude that is maddening and upsetting, especially after the crazy upsell I got from the company after my initial inquiry into a unit.
Really nice storage facility!
Always helpful. Good service and location.
My experience here has been wonderful. I have used them for extra storage when I my inventory gets too full. They offer great price deals with the promotions and the staff always goes the extra mile for me when needed. Very trustworthy business that takes care of their customers.
Clean. Staff was extremely helpful and had answers to all my questions. Easy in and out. Reasonable pricing.
Clean and well maintained, good surveillance and security measures, friendly and informative staff, I got everything I expected at a decent price for the area.
Great Experience! They made it very easy to do business. We really appreciated the discount by using the internet to book the storage.
I had a great experience. Check in was fast, the place was clean and easy to navigate and the staff were wonderful.
Very clean and well managed. The staff are wonderful to work with and answered all my questions. I had a unit which was temperature controlled which worked well. I also felt this is a very safe location with good security. If I ever need to store my furniture again, I would return.
Employee was helpful and absolutely no pressure. A lightening storm prompted the fire alarm to go off, and she handled that situation in a speedy confident manner. Tho it was raining, she came outside with us and showed us what we needed to know.