Public Storage Self-Storage Units at 2215 196th Street SW, Lynnwood, WA

Brian was very helpful when I came to check in.

I just signed up for a storage unit and I could not be more grateful for Brian who helped me through the process. He was very patient and was extremely kind to my family.. He deserves a definite 5 stars. Excellent customer service!!! Thank you, Brian!!!

Brian was AMAZING at helping my mom & I today with getting a new unit! So kind, so helpful, SO knowledgeable!! Great customer service!! Good job Brian!!

easy to reserve and relatively cheap

Ian and Scott are great! Super helpful, reliable and communicative. Couldn’t ask for a better storage facility.

Was able to get my rate increase ($45) removed for 6 months.

Ian has been great from the start. Great folks at this facility and smooth transaction from start to completing the reservation.

Ian was the best!

I had great service from all three at the front counter, I believe it was John Daziah and Ian. Resolved my issue quickly and I really appreciate the help. Thanks!!

Dazah is sooooo nice! I really appreciate how kind and helpful she was! Thank you

I did a walk through of the facility and Scott at the front desk is very friendly and helpful. I booked online and visited the facility before I stored my stuff and I really appreciate the facility feeling safe and clean. Recommended if you need a nice place to store.

Exceptional Service and Personalized Care by Ian at Public Storage I recently had the pleasure of interacting with Ian at Public Storage, and I must say, his customer service skills are exemplary. From the moment we walked in, Ian was attentive, listening carefully to understand our specific storage needs and budget constraints. What stood out the most was Ian’s patience. He took the time to walk us through various options, never rushing us to make a decision. Instead, he focused on ensuring we found the right storage solution that fit our requirements perfectly. His approach made us feel truly valued, not just as customers, but as individuals with unique needs. Ian’s ability to blend professionalism with a personal touch is commendable. He wasn’t just assisting us in finding a storage unit; he was helping us gain peace of mind. Thanks to Ian, we left feeling confident and satisfied with our choice, knowing that our belongings were in good hands. To anyone looking for storage solutions, I highly recommend visiting Ian at Public Storage. His exceptional service, combined with the facility’s variety of options, makes for a seamless and pleasant experience. Thank you, Ian, for the great customer service experience!

Great service, Ian was very professional and polite

Ian gave the best service … very friendly

Calling to get the unit originally was very easy, the representative helped me not only find something just in the property for easy access, but larger than I was looking for with A/C. Brian and Ian were very helpful and quick about getting us into the unit, explaining the location, and ending the lease was easy! Super affordable first month.

In fact the workers at this site such as Ian, Bryan and others are very professional and have good customer service relations.They are very supportive and have patience for their customers.I recommend everyone to rent from this site and I promise you will never be disappointed.

This Public Storage location has amazing staff members. Scott and the other staff here have always been super kind and incredibly helpful whenever I've needed any assistance. I also love that this location has climate controlled indoor units for a consistent temperature and humidity level. This is particularly important for our antique furniture. I'm not a fan of the corporation's policies on regularly raising rates for long-time customers, but I'm not taking off a star for that since this location has no control over the corporate policy. In fact, the great staff here were able to push back my rate increase by several months, saving me quite a lot. If you're looking to store your things either short or long-term, this Public Storage location has a great variety of unit options and a top-tier team.

Kudos to Ian and Brian (Batman & Robin) really came through for us on a busy Memorial Day Weekend! Wasted 1hr of my time on the phone with customer service line and nothing can be done and they even accidentally cancel my reservation!!! Came here, Ian got it resolved in minutes! These guys rock! 5 stars 🌟 🤩 ✨️

This place has great customer service! Ian and Brian have been really helpful and accommodating. We went to other places and they were not as helpful or friendly at all. This place rocks with great customer service.

Excellent customer service! Thank you Brian and Ian!!

Brian at Public Storage was fantastic!

The service at this Public Storage is first class!!! Brian offers 5-Star service, with that downhome hospitality.

The staff here have always been tremendously helpful! Very clean and tidy space too. Couldn't be more pleased for my storage needs!

Awesome

Ian was so friendly and helpful. He was very patient and explained everything to me. He showed me the 2 units that I needed because it helped me to actually see them in person before I rented them. He even helped me with my phone! Great service.

Ian is very humble helpful man who helped me get exactly what I was looking for and honestly he's an amazing man very good at what he does

Ian went over and beyond to help me get a last minute storage need. If I could rate 100 stars I would. He was very patient with me and made my stressful move and storage need less stressful. If you’re looking for not just a great facility, but an amazing crew Ian has there I highly recommend.

5/4/24. Mike was courteous and knowledgeable and was able to take the time to get all my questions answered. Thank you making me feel like a guest rather than a customer. Facilities are also clean.

I absolutely love the location that I'm at and even the one down the road who had originally helped us back in 10/2019! I have had 1 issue over the phone with an employee, but other than that nothing but positive experience! Deja is an amazing employee and just a pleasure to come in and see. Ian is an amazing manager and I'm so happy with this particular location! I will recommend this location to everyone! Thank you all who work here! 🥰

Scott was a really helpful today, I had a lot of organizing to do so it was a long day for me, but every time I needed something he was there and ready .. 10/ 10

John and Ian were super helpful! Able to quickly store my truck and goods with short notice. Totally safe and untampered with for 2.5 years. Gave us frequent updates and even fixed the lock on our door to ensure storage was safe! Will 100% use this facility again. Thanks again.

Hands down the best experience I've had with a storage facility. We just had a nightmare move where our stuff didn't fit in our storage pods & had to quickly get storage units. Ian went above & beyond to make sure we got access to the property asap & the best part is, he got us the best price. Even when I didn't know exactly what size to get, Ian helped us get it all figured out.

Ita nice facilties

Ian, is an excellent person for this environment. He is polite, exceptionally knowledgeable in his work. Love this guy's personality.

Ian has gone above & beyond to make storing our excess household stuff an enjoyable experience. He is very professional and kind! Thank you Ian!!

Thank u Ian, one year later once again AND AGAIN. thank u for being there Buddy.

Ian and Susan were absolutely great! Would highly recommend this location (:

Scott was very helpful and answered the questions I had clearly.

Great salt of the earth folks to work with!

Ian helped me transfer my space and he did a wonderful job explaining everything and working with me to get the best price possible within my budget!

Complex was nice. Easy to get stuff in and out. Ian helped us out and was very friendly.

Property was clean. My stuff stayed safe, and Ian helped me a lot.

Had a unit here for a few years. Clean, well maintained, great staff. Ian was very helpful!

John and Ian were amazing, friendly, and the best. Quick and easy process.