Tanya was very helpful when the rent by phone didn’t work she had me come into the office to complete my rental. Very nice lady. Highly recommend visiting her and this place.
Just got my unit today and the process was a breeze! Tanya was super nice and helpful every step of the way.
Tanya was the best. Everything was smooth and great. I highly recommend this location. Thank you Tanya.
Tanya is the best! Great service and always willing to answer questions and help where she can. Give her a raise!
Tanya was a great help today she assisted me with renting a unit over the phone for another location since she didn't have any her store. It was so easy and fast. Definitely go check her out.
I truly don’t know where to start……….. I was at a point where I honestly thought there wasn’t anything left to do even after calling every department of the public storage there was. But after a while I started to receive calls from this sweet lady named Ms. Tanya, she was consistent in contacting me to keep me updated throughout my hard times. She’s definitely the lady you’ll want to speak with to receive a down to earth family like experience. Her above and beyond effort is exactly what shaped and changed my opinion on the entire business as a whole. What she showed was what the others I spoke with was incapable of applying and accessing within theirselves, Because everyone these days just reads scripts and doesn’t know how to think as if they’re human, sadly.
Ms.Tanya if you ever see this my family and I appreciate and thanks you greatly for the time you put into ur customers! 💪🏽🙏🏼🤝Public Storage on Euclid with the presence of Ms.tanya, to me is then highly recommendable.
I love the customer service experience
Thank you
Tanya was Extremely knowledgeable, friendly and helpful. She is amazing
Extremely friendly, knowledgeable and helpful.
Thank you so very much, Ms. Tanya, for all your hard work and dedication to your job!! It's an absolute pleasure to be able to see you on-site and receive your help with the gate, as well as the upkeep within the property and restrooms!! I was actually looking to remove our property from the Euclid storage property due to no one ever being available to discuss my account details, the nastiness within the restroom facilities and because nobody was ever around the office when i had a question. And then you came along!!! You're absolutely delightful to engage in conversation. I appreciate you reaching out when we were close to losing our possessions due to auction and we were able to keep that from happening. Thank you Public Storage for bringing Ms. Tanya on board!!! She definitely has the best interest of the property and does a fantastic job maintaining 👏👏
Ms. Tanya is an incredible asset to the Euclid property and a delight to work with. It's been wonderful to have a person onsite as there was nobody ever there beforehand. She does a great job maintaining the debris that used to be within the travel lanes and against the doorways. Also it's nice not to have to leave whenever we need to restrooms. They were much too dirty and lacked any sanitation paper or soap previously. Overall the property has been looking like it's cared for and cleaned after since she's been in the office 👍😉
Tanya was very helpful with my storage unit lease and giving me instructions on gate access.
Was able to help, very clean facility. Eugene was very helpful
Awesome service from Eugene!!!
TANYA is our GIRL!! Her service and help saved our behind today. I can’t say enough about how awesome she is. If you need somewhere to store your items with people who actually will help you, come here! You will NOT be disappointed as long as she works here!!
Tanya was the best manager I have ever had to deal with
Solved all my petty issues with a smile
She is the best of best
She should get a raise
Tanya was extremely helpful in finding a unit that would work for me - sounds easy, but not, and she took the time to walk me around and show me several units so I could make sure it would work. Manassas Park location.
tannya she is so helfull and kind and ontime
Victoria helped me with getting a good price
Victoria was fantastic! thank you for everything and covering any questions or concerns.
Great Experience with Public Storage. Fast rental process
Victoria helped today to get me a bigger space. Very helpful
Awesome manager, Marissa really helped me figure out how to store what I needed and the right size unit, super helpful
Marissa was very informative and corrected issues and concerns I needed addressed with my account. She is an asset and leader to this location. And always pleasant to deal with.
Marissa is amazing! My gate code wasn’t working for a while and she went above and beyond to get me access to my unit. Very professional and polite! She needs a promotion!
This place is awesome. keep your stuff here.
Me gusta este lugar porque tiene espacio para rentar parqueos
The best place and the best service and they seek to get the best and easiest for you and correspond to your wishes
Great service from Victoria
Victoria helped with my rental
Victoria was such an amazing person. Thanks for the help
Victoria helped me with my rental. She was very helpful
Victoria helped with my rental
I’ve had the best experience with Marissa during my annual inspection, I came from Maryland and man I wish all of the locations where as smooth and experience as Marissa. Best experience in public storage I’ve ever had!!
Victoria did a great job today with my rental
Victoria did great yesterday with my rental
Victoria did such an amazing job today. Got me my unit in 10 minutes
Victoria was great. Helped me with my app
Went in to ask about prices and ended up renting. Thank you Victoria for all the help.
Victoria was amazing.Thank you for your help
Victoria and Marissa have been helping me with renting a storage unit. I had spoken to Marissa over the phone and she was very informative. When I came in person Victoria help explain it further and walked me through the whole process. Definitely a great team.
I now have three rental units at the Manassas Euclid location. The online process was super easy and fast. Victoria was great and helped me with getting the exact units I needed next to each other.
Def recommend this place!
Victoria did a great job helping me with my rental
Marissa was an absolute joy to work with. She answered all my questions and was very friendly and professional.
I called in and Victoria was amazing with answering all my questions!
Best experience hands down here at this location. Victoria was very patient with me when I asked questions. She broke everything down price wise. Made sure I knew everything I needed to know before I left. Great experience all around. Definitely can see why public storage hired her. Recommend 100%
Victoria did a great job. she helped me with my move in process
Marissa, great customer service. Thank you.
No recomiendo este sitio no es seguro en el estacionamiento de adentro alguien tomo mi caja de herramientas y cuando pedí ayuda al encargado para ver las cámaras me la negó porque dicen que no tienen control de las personas que entran pero como?! si para entrar tienes que tener clave de la puerta y en el counter tienen una pantalla grande donde pueden ver las cámaras de todo el lugar.
Property manager and staff unhelpful, we have a unit right next to the gate, someone stole our tools box worth of $500, we reached out to the staff and Proberty manager to check the camera and find out who did it, they refused to!!! Camera was pointed exactly there on where it happened but they just don’t want to help!!!
I don’t understand why we pay insurance if you can’t provide camera footage!
They also increased the rent $120 more after just 3 months with them!!!
So disappointed with the experience and the staff
Danielle was very helpful and very kind!
I was there yesterday to look at some storage. I did not have a reservation but Victoria did a fantastic job. She showed me a few different units answered all of my questions and even was telling me about the great deals that are happening right now. She made my reservation in store and then I completed my rental online. Best experience by far. Will definitely tell my friends to come here
Victoria was very helpful and patient with me. Great staff and location.
DENIELLE was helpful and friendly . 👍🏽
Danielle did a great job helping me find the perfect storage for my household items I was storing
The property manager is completely unhelpful. My code worked on the external gate but not on the internal door to get into the building that my unit is located behind. I spoke with the manager and was advised the keypad was having issues but should be fixed by end of the day. I asked him when a good time to expect it fixed would be and then he wasn't sure. As I am working on moving, I need access to my property to continue packing. I asked about opening the door using the key and they informed me the district manager had the key and I would have to call costumer service to reach the district manager. I called customer service and was told the property manager had to call the district manager. I asked them to call the manager to help him understand what they needed to do and they refused to help.
The overall experience with this location was great. Danielle assisted me and ensure that I had the best deal possible when I had to make a decision between public storage and extra space I will say
nothing but the best definitely dealing with Danielle.
Fast and friendly, got me in and out and the facility looks well maintained
Quick and easy move in! Danielle was awesome
Gracias Carrie por su ayuda en mi caja y cambiar todo q nesceito tú eres nice
Thank-you Carrie for your help today it was very easy dealing with you
Carrie was very helpful and very friendly and nice really like the people here always get great service
Carrie is an amazing employee. She was there when I first went to open my account with public storage. She made the entire process really easy and also called to remind me about downloading the app to make opening the gate much easier. Public storage needs more employees like Carrie.
Thank you Carrie for your outstanding work with me on the app for public storage and my unit your great
Thank you Carrie for helping with my reservation & rental. You were very helpful & I appreciate you taking your time to explain everything to me regarding the rates & app process.
Thanks Carrie for being here when i needed help with storage questions and payments very Nice
Thank you Carrie for all your help!! Friendly and efficient process!
Danille was very helpful with every detail
Danielle was very helpful thanks again great service!
Danielle is so nice and helpful. She is very professional. She helped me with my e-Rental and had a lot of patience. Thank you Danielle.
Than you Carrie for helping me my transfer and making everything so easy keep smiling
Thank you Carrie for helping me finish my reservation very kind and helpful
Danielle is always so helpful and answers any questions I may have. The place is well kept and I can access my items quickly. Plus they have a great app that allows me to open the gate without getting out of my car.
Gracias Carrie para ayuda mi en información por mi cuenta thank you Carrie for your help in information about my account you made seem so easy to understand
Thank you Carrie for helping with my rent concern and you did a great job
I rent a 5X10 unit with this facility since 2019 and I want to switch to smaller unit for next year. The staffs at the office are very kind and helpful, they are trying their best to assist me, especially Ms. Carrie, love her attitude and advice, thank you very much for your care, patience and support, Carrie, you made this switch much more easier, really appreciated.
Danielle was very helpful thank you.
Carrie was super helpful and knowledgeable. Definitely an asset to the company. Also she has the lobby smelling divine!!!
Just wanted to give Terry (sp?) a shoutout for being amazing! She helped my wife get things sorted out even though it was out of state! She went above and beyond - my wife's unit is many states away and was able to assist with every issue! Thats how customer service should be!
Thank you Carrie for downloading the app for public storage to make it easy for me your the best
Carrie is the best! She was such a huge help and she was also very informative with details as this was my first time renting a storage unit. 5 stars over and over again for Carrie!
Carrie was very helpful with getting me going with my rental.
Thank you Carrie for helping me search prices on larger units today you helped a lot thanks for you services
I rented my unit today and the manager carrie was nice and refunded my lock and unit was clean
Danielle's service was fantastic
Definitely 5 stars
Thank very much
Danielle and Adriana were a big help
Ask for Danielle! She’s awesome! I’ve had my stuff here for over two years with no issues
Thanks carrie for yoir hard work my unit was very clean and you are great manager
Thank you Carrie for all the great information and clean facility you helped our family great attitude
Kaylee was amazing helped me in a perfect way and solved my problem immediately! I wish everyone was like Kaylee thanks again! 10 stars from here!
Carrie is very nice and very helpful with answering my questions I would highly recommend this storage
Since having a space here, I never been disappointed with the way Danielle manages the public storage in itself. Its nothing but professionalism and always does what she can to make sure her store is in good working order!
Danelle was very helpful & professional. She provided me with the best customer service! Thank you so much for all the help. You’ve were amazing.
Great service, Danielle made my service go smoothly when I was in a quick hurry. Highly Reccomend!!
Todo muy vien la señorita Danielle muy atenta y buen servicio recomendable para rentar servicio excelente 👌
Danielle helped me out and was great!
Danielle was superb. She followed up with me about my inquiry and made sure I got the correct rate. She was also very informative about their policies and procedures. Equally important, she was friendly. Overall, great customer service.
Danielle has been wonderful with her answering all of my questions, excellent service, very professional, friendly.
Danielle manager has been amazing, friendly, professional great with all the information in reference to the storages, the facility.
Danielle was very helpful in my questions about units and the whole process
My experience with Danielle was great! I'm in rhe process of moving and she was able to get me the spot I need and explain everything. Need more people like her
Danielle....she was great and very helpful...
Gracias Carrie por ayudar mi en mibpagos de mi caja mucho gusto y muy Bonita officina gracias
Great place and very kind rental agent Carrie!
Thanks Carrie you are very helpful and a great attitude!
I got great help from Carrie, very nice person and great customer service!
Moved in today and Danielle was GREAT!!
Friendly, helpful, perky!! I enjoyed talking to her with several questions I had!! She had answers to all!! A great representative of your company.....she deserves both a promotion and raise for her competency and great customer service!!
Carrie helped me on the property today we had to fix a door with gutters and clean she was very nice thank you