Kaylee was very informative in my move in very professional made my process quick and relaxing.
Kaylee has excellent customer service and she is always willing to go the extra mile to help when needed.
Danielle was great on my move in today!!!!
Thank you Danielle for your thorough assistance and great A+ customer service.
Danielle was great today! Assistance was perfect!!
Danielle was great on my more in,keep up the great work!!!!!
Danielle was great. Helped with a big computer. Very professional
Danielle‘s customer service is phenomenal. I highly recommend her. She’s a great property manager.
Danielle really was professional nice and very helpful
Danielle was so great wit my move in today she even transferred my to larger space at a drop of a dime, that’s what I call great customer service. Am one happy customer!!!!!
Danielle is phenomenal!!!!!! Great job with my move-in and was very patient and went above and beyond!!!!
Danielle was great today her customer service was so great
Danielle was great today with my move in
I got great service from Danielle today during my rental process!!!
Danielle was amazing today she went above and beyond me!!!!!
Danielle was great today with my rental today will be a return customer
Danielle is amazing! She was friendly courteous and went out of her way to make me happy. I will be a return customer.
Experience nothing but the best with danyelle Minor
Danielle did a great job today completing my move in!!!!!
Everyone knows moving is stressful and finding a safe place to store your belongings is even more stressful, not here. Danielle was awesome she made sure I had the right amount of space for my things, she was very helpful when I had questions about the facility. Will definitely recommend!
I had a bad experience but I was helped by Danielle and another customer service agent the next day and had my issue resolved. They were great!
Danielle was amazing at helping me with the questions and concerns I had regarding my unit. I have talked to her a few times over the phone and she is just wonderful! She explained everything and I can tell she really cares about the customers!
Simply the worst, no follow through no responses.
Danielle was very knowledgeable and kind when helping me.
Danielle was a great help today she helped me with my storage needs, it took a lot of stress of of me during my move!!!
I stopped by & spoke with Danielle. She was able to help me figure out what size, location, etc would work best for my needs.
Just rented a space here have had terrible experience with my last storage company. Danielle walked me through the process. She was very polite and very informative about the procedures and how everything worked. I highly recommend her.
Danielle went above and beyond customer service for me. Much appreciated her help thank you. Give this lady a raise! Kate
Danielle was extremely helpful and very polite the other day I really enjoyed the experience
Just rented a space here have had terrible experience with other storage companies, Danielle walked us through the process and help us with our storage needs. She was very polite and very informative about the procedures and how everything worked. I highly recommend her.
Victoria has been so helpful. When I need another storage unit I know exactly where I am coming.
Victoria went above and beyond! Great customer service 👍
I had some questions about storage units as I have had issues with other places before and the manager, Brittany, was extremely helpful with my concerns. Highly recommend!!!
Ms. Brittany is amazing was kind and walked us through what we needed to know
Brittany is always nice& she always keeps property clean!
Property is clean! Brittany is always helpful!
Brittany is really respectful and well mannered
My husband and I have been working with Brittany, and this woman knows her stuff! She has helped us with all the questions we have had! I cannot thank her enough and I recommend her to everyone!!
Rented a space very fast from the kiosk and the process was quick and easy. A nice lady walked me through it on video too.
Brittany has great customer setvice
Our items would not fit due to door height so we have to cancel. Unfortunately, they did not refund the admin fee of $30 because it was “nonrefundable”. Seems unreasonable when you can’t even use the unit at all… went back to iStorage.
The place to be when you need extra space for your stuff. I needed one to stage my home and public storage came thru for me. Great service and well kept place.
Carrie was very helpful. online it said there was a unit available but it wasn’t at the location. she checked every surrounding place until we found the correct one. thank you carrie!
Customer service from both staff was amazing!
Ms. Britney was amazing! She make the storage rental process super smooth and easy. -Sean
Very helpful and didn't try to upsell a bigger unit ..Very quick and easy process ...Thanks Carrie
Brittany was extremely helpful as I navigate through handling my mother's storage after her passing. Thanks so much!
Brittany, she so gorgeous for everything that I was looking for, I never experience this custom service before.
Brittany is so good helped me with all my questions very knowledgeable and polite
Very helpful and knowledgeable Brittany was amazing
absolutely 100% recommend Brittany at this facility. She answered all my questions and even recommended me with the perfect size unit and easily helped me get into it
Used the machine inside to buy a replacement lock it was easy and fast. There was a live person to help me too who was super nice. Easy to pay your bill in cash too you are in and out
Brittany was there to help when needed and I recommend to talk to her when you visit next time!
Brittany Kilburn is one of the best employees I have seen, she was very hands on with showing me units and very nice. Highly recommend talking to her. 😊
Thank you Carrie for helping me with my new unit and explaining everything to me very clean and nice attitude
Brittany was very helpful and kind very much recommended
brittany is awesome and very helpful. a pleasure to work with
Great location! Very quiet and no issues.
I've had the opportunity of speaking with Brittany over the last week and she has been nothing but great with letting me know pricing and availability for units. If I were you, I would ask to work with her! Great job!
Brittany was absolutely amazing very perfessional knew exactly what I needed and took care of all my questions
Brittany was amazing and so helpful.
Brittany was a huge help getting my unit. Thanks so much
Brittany was very helpful with showing us our options would highly recommend.
When I came to your location, Brittany was super helpful she showed me different units and helped me decide which one would be best for me she asked lots of helpful questions and she has a great smile & work ethic! Will definitely be back to this location!
Brandy and Brittany are so wonderful to do business with at Public Storage. I have also met Nick, who is very pleasant and helpful. They are willing to answer all questions, and help in anyway, making the customer experience wonderful. I highly recommend these (2) Public Storage facilities, in Gainesville,Va. Customer service at its best!!!
Thanks Carrie for helping today with My unit and answering My questions My unit was very clean thank you
Brittany was absolutely amazing she made sure my questions and concerns were all answered and she was very sweet and very helpful!
Great please to store your stuff! Been with them for 4 years!
Great customer service, thanks to Brandi! Good location from Rt 66. Clean and secure facility.
I had a great experience with Public Storage today with Carrie's help, with her help I chose the right storage for me.
Carrie was a big help when I was trying to figure out how big of a storage unit I needed to fit my belonging
my mother suggested to come here and i was iffy at first but the lady on the phone i believe her name was carrie made me feel so comfortable, she answered all my questions and when i arrived she greeted me with a big smile . will definitely be recommending to friends and family!
Super helpful!! Carrie helped me out sooo much loved her attitude !
I like working with nice people and helpful people thank Carrie 😊 this was a pleasure to rent here
Ms. Tanya was very helpful with me and my grandmother very nice and professional I definitely recommend going to her location such a sweet lady.
I would like to say Vanessa took my call and really helped me out. Her service and quality as a public storage employee is impressive. Vanessa was very patient and considerate as a person to explain the policy and procedures so that I understand it correctly. Thank you so much
Tanya is great! She helped me with the app!
Best storage unit in town the temp is perfect and never seen rodents or even dead insects. Brandy is awesome she gives multiple options always willing to help and provide amazing customer interactions!!!!!
I meant to leave this review right after I left but it fell out of my head. I dealt with the very sweet Miss. Brandy on this day. She was actually working two locations while one was under renovation. I was impressed by all of the extra work she had to do going back and forth. She made it as painless as possible for me. When we went to the second location, she did drive around and patrol the location. I appreciated that little personal security touch. Lonnie.
Brandy was very helpful and knowledgeable!
Carrie is helpful and professional, strongly recommend this storage facility.
Amazing help Carrie is wonderful and very helpful very knowledgeable.
Hitoshi was friendly & helpful & got me setup w/ a unit quickly; thanks!