Public Storage Self-Storage Units at 14215 Minnieville Road, Dale City, VA

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Office Hours
Mon-Fri 9:30 AM - 5:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Indoor & Outdoor Storage Units
- Small, Medium & Large Storage Units
Office Hours
Mon-Fri 9:30 AM - 5:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Indoor & Outdoor Storage Units
- Small, Medium & Large Storage Units
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5'x10'Online only price$ 64/moSmall 5'x10'- Inside unit
- 1st Floor
$ 64/mo $86Best Price Label1 unit left! -
6'x10'Online only price$ 66/moSmall 6'x10'- Inside unit
- 1st Floor
$ 66/mo $88Best Price Label -
10'x8'Online only price$ 90/moMedium 10'x8'- Inside unit
- 1st Floor
$ 90/mo $120Best Price Label1 unit left! -
10'x15'Online only price$ 186/moLarge 10'x15'- Outside unit
- Drive-up access
$ 186/mo $248Best Price Label -
10'x20'Online only price$ 231/moLarge 10'x20'- Outside unit
- Drive-up access
$ 231/mo $308Best Price Label -
10'x30'Online only price$ 344/moLarge 10'x30'- Outside unit
- Drive-up access
$ 344/mo $458Best Price Label1 unit left!
Nearby Self-Storage Locations
Self-Storage Near Dale City
Resources from the Help Center
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Dale City Storage Units Near I-95
Dale City storage units can be found near I-95 on Dale Boulevard for all your storage needs.
Located near Prince William Forest Park,5x10 storage unitsare great for stashing your camping gear when you're not sleeping under the stars.5x10 storage unitsare also great for athletes and families with kids in team sports. With Howison Homestead Soccer Complex and Prince William Ice Center just down the road, you can stay active without compromising on space.
If you have furniture, large boxes, or other bulky items to store, our10x10 storage unitswill fit the bill with three rooms with extra space for items like couches, dressers, chairs, and oversized electronics.
Don't forget about our5x5 storage unitsto keep your car trunk clean and enjoy a cleaner, more organized commute.
After visiting this location, you can enjoy shopping at Potomac Mills or exploring the Occoquan Bay, or head up to Washington, DC for a Nationals game.
This location offers both indoor storage units and outdoor storage units, so you can find the best fit for your storage needs. To get the most out of your storage experience, useour eRental programto book a contactless move-in on your schedule.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 283)
Great staff, clean office and grounds, extremely convenient location, right around the corner from my house.
Great location very helpful and knowledgeable staff.
Convenient facility at the corner of Dale/Minnieville Rd.
Good
Amazing customer service! The lady was very helpful and made upgrading my storage unit very easy. Definitely 5/5 for customer service.
I enjoyed working with Patty . She is very attentive , understanding, and professional. She is also very easy to talk with . I appreciate her assisting me with my accommodations.
Patty is Wonderful. She’s kind, compassionate, understanding, and very professional. She makes doing business with Public Storage a WONDERFUL EXPERIENCE. Thank You Patty!
The online registration was very quick and easy. Patty was super helpful and friendly when we came in to look at figuring out sizing. I highly recommend this location.
Clean, conveniently located, and the manager Patty was awesome. She got us set up, helped with downloading the app for quick access, and disputed a previous erroneous charge from a different location. Highly recommend if you’re in need of a safe, clean facility.
Sheena was very friendly and helpful, thank you!
Sheena has great customer service and is always friendly with an upbeat attitude!
Sheena was very professional and friendly and helped me with my storage needs!
Sheena is very friendly and professional and made feel welcomed, thanks again Sheena!
Sheena has the greatest professional aptitude ever. I will always come back for storage services!!!!
Sheena always have an upbeat attitude whenever I come in very friendly and professional!
Sheena has great customer service and very friendly and always smiling!
Shee a have AWESOME customer service and a wonderful personality!
Sheena was very pleasant and friendly! Very upbeat attitude, and great customer service!
Sheena was very helpful. Her professionalism made my visit to Public Storage a very smooth experience. I just wanted to say thank you, for her assistance!
Sheena was very helpful with my storage needs and very friendly and professional, thanks Sheena.
Sheena was very friendly and professional with a great sense of humor! She also helped me with my storage needs!
Bad customer service and rude. After receiving a call from the associate I quickly chose another place to store my items
Sheena was very friendly,professional and helpful!
Happy New Year! I Been using Public Storage for years, as always Sheena help make the experience for customer service very good!
Sheena was very professional, helpful, & pleasant!
Sheena has great customer service!
Sheena was such a great representative to conduct my business with. You should have more people like Sheena and her great personality working for you.
Nice place
Sheena was having a really good day or she really enjoys her job! Either way I enjoyed the high level of customer service that I received!
Sheena was very friendly and informative! Her customer service skills came across as genuine and very natural! Thanks!
Wonderful experience today, must be the Christmas spirit, Thanks for the help today, Ms. Sheena.
Sheena have great customer service and a wonderful personality, very knowledgeable professional!
Sheena was very friendly and greeted me with a beautiful smile, great customer service.
Jessica was very pleasant and the customer service and her helping with everything that I needed at the minniville location. Kudos to her!!!!
Jessica was amazing, super helpful & went above & beyond answering my questions and giving me the information that I needed to pick the right unit
Great customer service from Ms. Jessica today she was very helpful and answered all my questions! Definitely recommend this location.
Thank you Felicia for all your help very friendly and great customer service.
We've had a great experience working with the public storage team! Anna has been wonderful! We weren't able to fit several items within our existing unit. Anna helped secure the items, get another unit, and make sure everything worked out perfectly! I couldn't imagine a better team to work with!
Gracias por tu información excelente servicio al cliente
The experience I had was awesome, the behavior with customers was really good. Thanks For making our life easy!
Ana was great with explaining everything about the rental and size of storage. She was very helpful and she was very attentive.
Thanks for good customer service
Jessica, gave me an excellent customer service today and prompt to resolve issues. She was smiling during the whole process, also, very attentive and helpful!
Es muy amplio y limpio me agrada mucho
Customer service was amazing. We had Ana walk us through everything & explained each detail. Thank you so much Ana, wish there were more stars for Ana!
Good customer service thanks
Thank you for good customer service
Thank you for good customer service
Exelente atención.
Excellent customer service and very friendly and helpful
Everything was super easy and staff was very friendly and helpful
Great help and great customer service very polite would recommend to everyone
Diana was super helpful!!!
Thanks for all your help
Muchas gracias por su ayuda hoy
Good experience today with Mrs Ana thank you for helping me
Thanks Dave for all your help
Dave was very helpful with my questions and concerns.
Diane was a great help really fun and nice to work with
Recommended
Thank you for helping me today Nice and polite
Nice and polite
Gracias por tu atención muy amable
Do you have indoor car storage
Jessica really helped me out. She was super patient and answered every question I had.
It a good storage facility and Syed is very helpful
Very nice and helpful.
Awesome location ! Kelly was super helpful and did above and beyond
This place is awesome! Jessica was very helpful! She answered all my questions and saved my day!
This storage facility is the best. Especially with the help of Jessica she made the process smooth and easy!
Mr. Dave was really helpful today. He helped me with everything I needed to know and he was confident about what he was doing. Keep it up!!!
Customer service is always great.
Property is always clean and staff is always helpful.
Just closed up storage unit after 5 years rental. Tierra was incredibly courteous, most informative, and very professional…so helpful.
Tierra was very helpful and property is very clean. I’ll definitely store at this facility in future.
Tierra is super helpful! Thank you
Tierra Was very helpful.
I had a really pleasant experience at this location. I don’t write reviews much but I wanted to make sure Tierra gets the recognition she deserves. She was really knowledgeable and polite with me even after asking her a bunch of questions. We need more people like her in customer service and management positions! Thank you tierra!
Tierra was very polite and patient when I came to purchase boxes with my mother. Highly recommend
Amazing location. And the staff is very friendly and helpful.
Friendly staff. Clean office
Tiara was really helpful and prices are the cheapest. I checked every storage place in Woodbridge personally. This place has the cheapest and cleanest outside units.
Samm did great by explaining all the details regarding my rental agreement and taking me around the property!
This property is very dirty the roof leaks when it rains inside the units the drywall is falling off the ceiling's . This is a poorly maintained property .
Called for some information about getting a unit and spoke to a lady named Sam and she was super helpful! Very polite and profesional. Looking forward to getting a unit with her help.
I usually don’t post ratings but I had to honestly because of an employee named Sam. She went above and beyond for my dad , whose first language is not English but she took the time and had the patience to make sure my dad had all his questions answered and all the assistance he needed regardless of the language barrier . That is something that I am so grateful and appreciative of!
This is the best Public Storage I've ever used. The facility is clean, sanitized, and easy to navigate. The staff, Tierra in particular, is friendly, outgoing, and knowledgeable about storage questions. 10/10 would recommend to all my friends and family.
Tierra was so helpful renting my family a space. I go to her with all my issues. The property is clean for units with no A/C and renting the space was so easy.
Tierra was really nice and helped me a lot to figure out the space that’d be good for the amount of stuff I had! She was really helpful
Tierra was very helpful moving me and and helping me replace the lock on my space.
Tierra was very helpful with my rental. Made everything super easy.
Great customer service from Tierra
Staff (Tierra) at this location is very insightful, task efficient & kind.
Tierra was great helping me find a unit
Clean space. Helpful staff (Tierra)
Tierra gave me great customer service wnen buying boxes!
Tierra offered me top notch customer service. Helped me figure out what storage unit would best fit my needs and I am absolutely grateful ! The property is well maintained as well.
Tierra has been so helpful when I come in to make payments on my account. Great customer service!
customer service is excellent
Great location, Tierra is always very timely with notifications and visits
This place is really clean and efficient. Tierra Ausbrooks was very helpful and knowledgeable and helped me with all my questions
Excellent customer service from an associate named Tierra. Quick, easy, and helpful at this store.
Great location, Tierra is helpful!
Semaria was great! Payment was successful and she gave great customer service!
I really like the help I got from Erica here. Great work!
Erica is awesome! Great customer service.
Erica did a great job answering all the questions and setting me up with a storage unit!
Tierra is wonderful, very helpful
People friendly Great atmosphere
Good customer service
Great Storage units and excellent customer service!
Very courteous, professional, and friendly service. Area is very clean and we'll maintained.
Tierra was extremely helpful, she answered all the questions that I had. Veryy good customer service. I would recommend this location to friends and family.
Friendly service at a very convenient location.
Awesome service, professional and knowledgeable. Answered concerns adequately. Would recommend.
I’ve been a customer at this location since 2011, and I’ve had no issues with any of the units I’ve kept my belongs in. Tierra was able to assist and answer questions regarding the differences in units and which would better benefit me and my family. Great customer service and I feel comfortable leaving my items at this site/Public Storage. Highly recommended this place if you are in need of a place to store your items.
Tierra has ALWAYS been very nice and helpful to me. Thanks!
I have been using Public storage for many years, both long term and short term. The staff has always been helpful. Ellie on Minnieville rd has always gone above and beyond in customer service. She has been very professional and helpful. I give only 4 stars instead of 5 because the property manager. They raise the rates often with little notice (even if you've been a good paying, long term customer) and, if you need to make a payment by phone they charge 20. Dollars for each payment...yes, TWENTY DOLLARS to make a payment over the phone for EACH transaction!
I have a unit here and the staff is helpful and friendly. The unit is local and convenient for me.
Everything was very clean and the prices were great
Thank you front desk staff, and public storage for keeping the grounds clean, professional and classy i can always rely on you to have a good source of business in order for myself and the ppl who support you!
I have had a unit here for almost a year now. The staff and always friendly and helpful if I've ever had questions. Never had i had any issues or concerns about my stuff. Thanks!
Great customer service! I moved in recently and Ellie called me to see how the facility and storage unit was working out for me. She was very sweet and helpful.
The workers were super nice and helpful! The place was really clean too, I feel assured keeping my belongings here.
Easy check in process. Did most of it online. Ellie called to confirm a good check in time. When I go to the office Ellie explained feature of the facility, and showed me the unit. We noticed the floor was a little dirty and Ellie said she would sweep clean the unit before I move in a few hours later. Also made sure my code to the gate worked. Very easy process overall.
I received great customer service from the woman at the front desk. The woman answered all my questions. I was surprised with how clean the place was.
The storage units were exceptionally clean! I had amazing service from the front desk, answered all of the questions I had and was very patient with me. Great customer service!!
Great facility. Great options. Great people working. So happy all of my belongings are being taken care of by this public storage. Would recommend
The clerk Ellie was very helpful, had all the answers to any questions I had and resolved all my questionable issues... very clean place as well thank you for your patience I can be very tedious at times :) awsome customer satisfaction
The young lady was very good at what she was doing and she was very professional
Tierra was quick and efficient! Thank you!
Great prices and good customer service. I will highly recommend this storage place
Roxann and Tierra was very helpful. They helped me find a unit that worked best for me. Office and property was very clean.
Natalie was very nice and helpful. facility is super clean. I would recommend
Great place to go and wonderful customer service I will definitely recommend to family and friends
Came into the store with my mom to buy some boxes for the move and the lady in the office was really helpful and friendly.
Great experience
I got a place here. I had a lot of trouble with a facility closer to my house so I made the decision to go a little farther and I’m really glad I did! The service was very good and I’m overall extremely pleased with my experience.
Kept going up on the rent but never fixed up the property couldn’t justify the increase in rent . Place is falling apart. I moved to a better and cleaner space, less money unit is climate controlled and they have military discount. The only good thing about public storage was the two young ladies that works in the office.
Store 08140's Natelie C. was quite helpful in walking me through the process of renting a small unit. I'd recommend this facility just based on courteousness alone.
Tierra was very friendly and helpful. This is and older property but still well maintained.
My experience here was great. Tierra was very helpful.
While renting the unit Tierra was always helpful and if I needed another unit I would come back here. 5 stars. Keep up the good work Tierra.
Great place, they took care to answer all my questions and were kind and patient! Thank you. Would definitely recommend.
VERY helpful
Kendra has been an amazing help! Very well at explaining the policy and fees. Will recommend this location to others!
Came into the Minnieville location today and brought packing supplies. Tiffany was very helpful, and knowledgeable about the different products. Thanks a lot.
I am thankful for kendras amazing customer service, she is very kind and helpful. I would recommend her and this location to everyone who needs to strore their items.
I had a wonderful experience here. The woman working there named Tierra was very helpful and knowledgeable. the property was very clean definitely would recommend for all storage needs.
Awesome. Property was clean. Tierra was great! She was able to answer any questions i had.
Clean and accessible. The price was very good. Tierra was very helpful.
Teirra was very helpful.
Tierra was awesome got me in and out in a timely manner. Good employee! !!!!!!
clean space. kind and professional customer service from Tierra.
Public Storage's DeAneria was the blessing to our ministry. Her customer service is the model example to all. Thank you Public Storage for valuing your employees, it shows in your employees customer interaction.
Deaneria was wonderful she help me with my storage that I needed and was patient with me thank you deaneria
DeAneria.......provided informative information about storage bin options, which positively influenced my decision to rent a bin.
When I arrived at this facility, I was frantic because I had not made previous arrangements to store the household goods from our property. Everything that could go hay-wire yesterday, did go hay-wire. We had to get the rental truck back by 3:30 and it was 1:45. DeAnena, the Public Storage employee who assisted me was not only patient with my frustration but she helped me to get the unit and offload everything in time to deliver the truck back. There are times when you encounter people like DeAnena. DeAnena instinctly knew that a little extra care was needed in our situation. I want to personally thank her for not only helping me but hearing my distress call. I really appreciate you. Public Storage has gem in you!
Deaneria made my move in nice and easy would definitely recommend!
Dean Erica was a very helpful and personable employee. She fully and clearly explained the rental process and made double sure I understood everything. It was a pleasure dealing with her.
DeAneria was a great help. The facility is close to our home, clean, and affordable. I would recommend this place to others.
Deaneria did a wonderful job. Move us in quick and easy
Deaneria is very proffesional and has a positive additude. Very helpful thank you
Deaneria is great everytime I go in. I really enjoy using this Public storage.
Ms DeAneria made our Storage rental such a great experience. She was friendly, proffesional and very helpful with all of our needs. What a great asset to your Company. We left the Property with a smile after such a great experience. We feel secure that our Rental is being handled with great care. Thank you DeAneria!
Deaneria was super helpful. 5 star, definitely recommend.
DeAneria was the person that helped me in this location. It doesn't matter when I go in there, she is always accommodating and pleasant to do business with. As a customer, we appreciate the professionalism and kindness of the staff, especially DeAneria. Thank you!
Deaneria makes everything easy n gives good service
The storage room I purchased was the perfect size. Our storage clerk, DeAnena Coby, was extremely nice and helpful!
Daneria is awesome. She is knowledgeable, courteous and very customer service friendly. I would suggest this location to anyone but you have to do yourself the pleasure and meet Daneria.
Great customer service.
Courteous and will to show other units!
Dezaree has great customer service, very helpful during my rental!!
Great customer service!
Great and fast service.
Dezaree has grest customer service!!
Desiree provided great support and service in setting up and reviewing the units available. Appreciate the help!!
Dezaree has great customer service!!
Great service and very clean. Charles provided excellent custom service and very professional/friendly.
Service was great . Dezaree customer service was amazing and I received all the information I needed. I will definitely suggest this location to others.
Great customer service and support, Dezaree was very polite and knowledgeable. She explained to me in detail the space and current policies of the public storage facility. I would definitely recommend this place to anyone looking for temporary or long term storage.
Service was great..wonderful job Dezaree.?
Great service.
Dezaree did a great job , handle all the problems I had in a timely manner
Dezaree she is very friendly and helpful makes my paperwork very easy thanks
I worked with Dezaree, she explained everything well and answered my questions. Overall it was a pleasant experience.
Dezaree was excellent.
Fantastic, easy and quick!! Friendly staff Dezaree was fabulous!!
Excellent service by dazaree
It was very easy to rent what I wanted. The customer service was EXCELLENT. DeAneria explained all the information on my unit, insurance, billing, and policies in a timely fashion and was able to answer ALL my questions professionally. I would recommend people!!!
Very helpful when I called about space. Can't wait to move down and use them!! Thanks guys!!!
Dezaree was really friendly and gave quick service
Great customer service from employee Deshanna
Friendly people, good customer service, but the facility is old, dirty, and falling apart. The ceiling is drywall and falling down EVERYWHERE. This is not a clean facility, not sure why other reviews say the place is clean, it is not, but at least the staff are friendly, but why do I have to spend $20 to buy their lock? I moved out after a week, put my stuff here due to being in a bind, I have since moved to a competitor which is very clean and I took my $20 lock their.
Great customer service. Dezaree is an awesome employee !!!
Had some issues with pricing fixed it same day.
I came into the dale city public store about 3 hours ago and spoke with a young lady named Shanobie. She was absolutely awesome, we had a ton of questions and she was able to answer them all. She was very patient with us and helped us with all of our needs that we have and we will be returning at the end of the week to purchase and we will come when Shanobie is working!!
Tasha's very helpful today and we're able to reserve a storage on the spot. Thank you so much!
Great service from Tasha and Stephanie on 2 different visits. Very friendly and helpful!
Fast. Easy. Good customer service from Tasha.
My wife and I went in for a storage space and we got even better! We received excellent customer service from Tasha, we got a great deal and the property was in great condition. We couldn't be more satisfied. Thanx Tasha!
My husband and I needed a storage unit and fast, we set a reservation with ease and my husband arrived to complete the confirmation to realize we chose the wrong size. Steph, the lady on duty was AWESOME!! She helped us picked the right one and made the adjustments with ease. She was very knowledgeable and friendly from start to finish. I will definitely recommend and use public storage in the future. Thanks Steph!!
Came in to public storage to rent and Tasha was very helpful in getting the size I needed thank you!
Steph was very helpful. She made the whole experience stress free
Steph. @ the PS was great to work with. I recommend anyone to rent a space from PS in Woodbridge Va Dale City.
Great experience with Tasha and other girl , they are so nice and professional , the 5 stars is for the exellent service...but for the storages 3 stars because there are not ac and heater .
Very nice lady ,-take her time to help u
The first employee, Stephanie, I worked with was very strange. First she told us that she "hadnt worked there long enough to know what the first month $1 was" and then called me a week and some change later to tell me she messed up the contract. When I asked about the $1 dollar and recapped what she had previously told us, she told me, "that is a lie I never said that". Then proceeded to tell me that the first month was free but then added all kinds of charges onto the cost equaling almost $90.00. One of which being a lock she added for over $20.00. She never asked me if I needed a lock and did not tell me she was charging me for one. Just handed it to me. I have multiple of my own locks and now am stuck with another that they won't buy back or refund me for. In fact, she did didn't go over a single piece of anything with us and just told me to sign where. So needless to say I was extremely upset by the time I got off the phone. She had scheduled for me to come in so they could fix the contract, but when I showed up no one was there, the door was locked, and there was no sign on the door. I waited as long as I could for someone to return before I eventually had to leave for work, which can be confirmed on their security cameras. Then about another week and a half later another employee called me asking me to come in to fix the contract but didn't tell me who he was calling from and didn't explain what he was talking about. Nor could I understand him through his very thick accent. After we finally sorted that out, he informed me that although I'm moving on the last day of the month, if I'm not moved out by the end of their business hours of 5pm, that I will be charged for an entire month more. Over $100 dollars more. This is not a company that I will ever recommend to anyone else and I will never use them again. Terrible service. Very deceptive and devious.
Work with Stephanie she's awesome!
Stephanie was very professional and helpful.
Great experience both over the phone and in person. When I went in to sign all the paper work I was assisted by Steph - she was GREAT!!! She explained everything - made sure I understood all the options available to me - demonstrated how to enter the code for access - made good recommendations on how to put items in the storage unit I rented - Steph made the whole rental experience very pleasant! Public Storage you got yourselves a good employee in Steph!!!
I just loved the customer service from Stephanie! 😀😀😀
Very nice young lady and very professional.
Great customer service
I came into the Dale City location the other day and the young lady who helped me named Tasha was very polite and helpful. She was also very knowledgeable. We could use a lot more customer service people like that in the world!
Came to this location and loved the service from Tasha she is an excellent employee 😊
Great job with the customer service
We are so pleased with our service and customer appreciation we received from the young lady Lauren. She was so helpfully and did not complain once about all the questions I had. She deserves a raise with more benefits.
Ebonee was very pleasant and patient with me. I'm definitely recommending this place to others, I had a very nice experience
Ebonee was very professional. I enjoyed working with her.
Tasha and Andy were very helpful in getting me the right size and fast.thanks!
Tasha and Manager were onsite to assist with making paying making a payment today. Tasha is very professional and helpful in explaining policy and security features of the facility I feel confident that my house hold items are in a good location.
Tasha was great in working great with us. she was flexible despite the changes we needed.
I had a wonderful experience with a young lady by the name of Bree. I was frustrated about having to move and may not have been in the best of moods. she was so nice and very patient with me and put me in the perfect size unit for my things. She made things very easy for me. Thanks Bree
when I went in the computer was down but Tasha was extremely helpful and made my experience smooth as possible. Will rent here again in the future.
Ebonee was very professional and very helpful. We did not rent from her property but she made sure that we were well taken care of by calling the other property to see if they had what we needed and they did. We just loved her customer service. Wish everyone could be like her. She is a keeper.
Tasha helped me out with every and any question I had and I would definitely recommend this place to family and friends
I was helped by Tasha and she was very polite and helpful.
I'm Active duty Military and i had a great experience today with Tasha. She said late just to help me get a storage unit last minute. She was extremely helpful. I recommend this place to everyone. Her friend was very sweet as well ;-)
I have come in on two separate occasions. Shanobi and Tasha have been very helpful. They made sure I understood everything I was doing! I enjoy coming in just to speak with them.
I have been using this facility for over ten years. Derrick and Karen are the main reasons I always come to this site when I need storage space. They have always been personable, friendly, professional and just extremely great people. I have had a chance to work with Raquel and Cann, who are long-time employees and I can say the same about them. Though I am moving from the area in a few months I'm glad I have always had this facility to come to. My experiences have been absolutely excellent. These folks are the best.
Tasha was great and very helpful! I will definitely return here again if ever needed.
The office manager, Tasha, is very courteous, thorough and efficient. Customer satisfaction is her top priority. She is very professional and I am very satisfied with this storage facility. ~ Dianna W.
Clean facility, excellent customer service and great location. I would recommend this facility to others!
service is great
I had a very good experience Dealing With LaTasha Renting a Storage Unit at this location....Good Property Good Area Good Customer Service
Tasha was very nice and efficient! Very friendly environment, very clear cut about fees, clean facility. Would definitely recommend to others!
I came into the store in Dale City and dealt with Bree who was very pleasant and very helpful. Great customer service.
Tasha was very helpful today. Good job!
She did a excellent job. Thank you Tasha.
Easy access to the location. Great customer service from Britani the store manager. She showed me several storages that were available and helped me decide which one was best for me. Gave me a reasonable monthly price.
Tasha was awesome. Great job and joyful.
Britani was VERY helpful she knew all the ins and outs and was also professional. I have been to this location a few times and Britani is by far the best employee there. I will be getting a unit soon when I'm ready to move.
If you look at some of these other reviews, you'll see that they speak of the people in the office. I agree that they have always been friendly and I've never had an issue with them. The problem is that you're not renting the office, you're renting a supposedly safe and secure place to store your "stuff" - this is where this place fails miserably. My unit, along with several others,was broken into last fall and the only compensation I was given was a replacement lock. PW police never returned my calls so I could get a police report for insurance - then found out they had changed insurance providers and had no info for the previous company - yep, I was left pretty much screwed. How could they have units robbed? How about a "fence" in total disrepair, the gates are usually either wide open or not working, and the video surveillance is normally showing a green screen in the lobby. I have no idea how they can justify having some of the highest rates in the area AND they raise them at every opportunity. I just received notice of my second increase since the break-in. I've been there for over 5 years, but I'm getting out ASAP. Do yourself and your belongings a favor and avoid this dump at all costs!!
Wow, I usually don't right reviews but for someone who was so helpful informative -n- professional. I had no choice but to give a 5 star rating N review for Ms. Britney. Thank you for helping me choose the right unit and making my day go alot smoother.
Very pleased with the service and the lady was very helpful and explained everything very well
Britani was helpful and knowledgeable on the units at the property and helped me find another store with great pricing right up the road. She was nice and fun and energetic.
I had a great experience today with one of your representative at the Minnieville Road location. Her name is Krystel and she was very informative, nice, and polite. Very friendly young lady that I wish I could meet a thousand of her everyday!! But her overall knowledge and experience was AWESOME!! I do hope the she stays around for a very long time. She is the best!!
Very good experience. I ended up renting a unit. Very helpful sales associate Krystel made the process very easy. She was very knowledgeable and very professional.
Wonderful helpful professionals. Moving, needed storage unit and supplies. Was greeted and treated as a valued customer. Krystel was genuine and knowledgable. Have recommended and will continue to share my positive experiences with my friends. Thanks!
My stop today at public storage was good, Ovais was very helpful and and his advice was on target. He made a lasting impression that I will remember. Public storage is my place now
Brenda was good to me
Ovais was very helpful showing us units at very short notice. Very professional and pleasant
Ovais is incredible! Looks out for customers best interest. Couldn't ask for anything more.
Ovais did a wonderful job in helping me fine the correct storage unit that I needed.
Ovais was very helpful, nice and prompt. He got me in and out as quick as possible! Highly recommend!!
Ovais was very helpful and honest. I handed him the incorrect amount and he was very honest with the funding. Very nice gentleman. Honesty is a very good quality in my book. Your website on the other hand is awful-I hate pop ups when I am trying to complete something like this survey. I don't have time for all that mess and don't appreciate it!
Ovais did an excellent job of showing us the storage unit size that we reserved through the company's website the day prior and answered all of our questions and the rental process went smooth.
Very friendly and knowledgeable I could have not asked for better help finding the right unit
Ovais was excellent with his customer service. He answered all of our questions, made great suggestions, and showed us around the storage place so we could see everything we needed. He made everything very easy for us to understand.