Nice units to rent but they were out of the size I wanted. I was able to fit everything in a smaller unit however so it worked out.
Very pleased with your services, grateful for your kindness and professionalism. Will definitely recommend to my friends and family.
Hayden was absolutely amazing,he answered all of my questions, the property is very clean, I would definitely recommend storing here
Positive attitude and very helpful
Abby is the reason for the 5 star review! She turned a horrible situation around and made it a great experience. She understands customer service and strives to make the renters happy. She definitely deserves a huge promotion! Thank you again, Abby! 🙏🏼🙏🏼🫶🏼
I have an update:
I contacted PS & Spoke with Abby- she was a great listener andand immediately went into problem solving mode.
Thanks again Abby for your AMAZING customer service! She definitely deserves a huge promotion🌟🙌🏼
I wish I could give public storage ZERO STARS! I’ve been renting a small space 8x10 for less than a year and the rent has DOUBLED 100%?!?!?!
I’m now paying almost $200 a month for a tiny space! BEWARE!! Stay away & Rent somewhere else!! CRAZY HIGH PRICES!!!
I liked being able to do everything online and Abbie called to see how my move in went. How nice!
Abbi has been amazing with answering questions and being super friendly, when we have had questions or issues she’s been amazing at getting things fixed and helping us. She’s always got a smile on her face and super friendly
Abbi is phenomenal and professional. Answers any and all questions that we have. Positive and upbeat will make a phenomenal manager
This place is great. Sandy was very helpful and friendly.
Great facility that takes care of their customers!
Abbi was a sweetheart! Super patient with all of my questions. Explaining things in a way I could understand and such a friendly person. Super glad to have her help me. Thank you Abbi c:
Abby was amazing today. She helped me with a lot of questions I’ve had. I love having the ability to talk to an actual person
Abbi was great. She was able to help me quickly and made the whole process easy!
The manager Abbi made my experience in renting a storage unit both simple, and surprisingly pleasant!! You can clearly tell that she genuinely cares about her customers & has their best interests at heart. Highly Recommended!!!
Abbi was very helpful and professional!
Dustin and Abbi were both great! They explained how helpful the kiosk can be if I need help and the property is always super clean!
Very clean property and units, staff was very friendly and helpful. The property manager Abbi was extremely accommodating, and went above and beyond to make sure move in went smoothly!
I have been in the process of moving to a smaller house and need a place to store some things. Abbi is fantastic! She made this stressful time almost stress free! I appreciate her help so much!
I've been looking to move within the year and need to put my stuff in a secure place. The property manager Abbey was delightful in helping me through the process. She was knowledgeable and walked me through what size would be best and what offers they currently had.
I rented at this storage unit for about 1 month and had a great experience. Easy access, clean, professional staff. When I was leaving, I met their staff member, Abbi, and she was extremely friendly and helpful. And when I needed detailed receipts, they were more than willing to accomodate.
Abbi was knowledgeable and helpful, making sure I knew how to access the unit and how great the app is! The property is clean and well maintained, it's fantastic!
Abbi was super helpful and made the experience very easy. The facility is clean, safe and well lit. Easy to access. This is my first experience with a storage unit and so far loving it!
very good storage. Abby was very friendly and helpful always there to make sure we got everything we needed!
Abbi was really helpful and although there was a lot of snow out there today she helped us out to grab carts and held the door for us. Really friendly.
Great place, great service!!
Abbi was super friendly and helpful during our visit. She came through with a cleaning cart which tells me that the units are maintained on a frequent basis. The area was well maintained, tidy and clean. These units are climate controlled so it’s always great to move items to and from your unit without becoming too cold or hot.
Abbi was extemely helpful and knowledgeable. 5 star service all around!
Abby, the property manager. Was extremely helpful and patient and always followed up with me. Made it feel like this move was easy and stress free despite moving day being extremely stressful. Facility was clean and everything was prepared for me to move in prior to showing up.
So clean, sooo easy. Sooooooo AMAZING!!
I always read reviews before doing business with a company. I honestly had to laugh at the bad reviews. Did none of these people read the contract to understand what they were signing? I had a few questions and they answered them before I signed. Abbi was very upfront and helpful. If you're signing a contract READ IT!
I moved out of Unit 317 to 314. The Lehi office was unable to help me. However Tami at the Riverton office was so helpful she was able to assist me is a timely manner and also let me know that if in 30 day I return my old locks I could get a refund. If you need assistance go see Tami at the Riverton Public Storage she is awesome.
I would store here again. Abbi was knowledgeable and helpful. Rates over time could be a little better.
Really Clean Facility, Abbi does a good job keeping the property running well
Great place to store. It is very easy to complete rental here they give options of doing it online or by kiosk so you can sit at home and complete the whole rental in comfort
This place is really nice and super convenient. I would recommend it to anyone that I know! They are really nice and roomy and they have the best features.
Friendly staff, available same day, nice storage unit, inexpensive.
We went to clean and reorganize our unit and Abbi welcomed us very kindly and offered any assistance we needed. The storage was very clean. Abbi was very courteous and friendly.
Abbi was very helpful in answering questions. This is the best storage experience I have had. I like the cost and the controlled environment. A+ in my book.
Amazing experience. Super easy to set everything up and get to work.
Abbi is very helpful. The app wasn’t working for me and she helped me troubleshoot it and get it going again.
The facility is pristine.
They raise prices a couple times a year with very minimal notice. Not cool.
Abbi did great, she helped me get a unit fast and was super kind. I definitely recommend!
Margaret went out of her way to accommodate my choosing between 3 units. She was professional, knowedgeabe; and very kind. Thank you. I'd rent here any time!!!
It was so easy from signing up to going there for the first time to our unit. They have a self-service kiosk there and a customer service agent appears on it if you’re there for longer than you should be (yes, it happened to me). 😆 Just follow the instructions as exactly as given in the email sent to you. I loved the whole experience but then I know people who would rather get assistance in person or over the phone (and they do have over the ph customer service) but I really liked having to do this all on my own.
Went here to buy something from one of their clients. I was impressed. The facility was clean and seemed maintained.
Great place very clean and well maintained, the staff is absolutely fantastic and very kind.
Just got my unit today . Nathan was very helpfull and curteous . And answered all my questions without hesitation
I want to Thank Dustin for helping me move into a different size of Storage unit. On, Thursday, July 25, 2024. From 10 × 10 to 10 × 5 now I am saving money 💰 thanks.
Just what I needed, great options, nice clean units!
Love the customer service here. Everyone is awesome!!
Clean facility, simple and easy too sign up and customer service is always great
Nice place. Easy to get into with the app. Clean, smells good, looks good, is good.
Tami, Dillan, & Dustin are AWESOME! But-- I really don't like the new "kiosk" that was installed. I can't stand the fact that I can't talk to them in the old office setting. I even try to "call" on that machine, but it's completely defective and it's not answered. It needs to be fixed, or better yet: REMOVED! I can't stand that machine...
Tami was very helpful. Walked me to the unit and made sure I had everything I needed.
She was very courteous and met me when I was available.
I love how this place is always so clean and well kept. Kudos to Jonathan for keeping this place top tier all the time. I'll definitely recommend this facility to anybody I know who is in need of storage.
Jonathan is a great property manager that is always super friendly and willing to help you out with anything that you need.
Jonathan The manager is always polite and willing to help
I walked in not expecting much but Jonathon was the best with explaining my options
10/10 experience. Jonathon was super helpful with answering all my questions.
Great service exelent place
Great service jonathan is a very good and helpful employee
Friendly staff which is more than enough for me. Jonathan was the team member that helped me.
Jonathan Was very friendly and helpful. Would recommend.
I had a super great experience with my storage. Jonathan was very helpful and kind.
The lady at the storage facility was very nice and helpful. The place is clean and modern.
The Manager on site (Drew) was very friendly. I appreciated that he was doing walkthroughs of the buildings, to make sure that they were clean and secure.
Everyone was friendly. Grey experience. Thanks so much to Dustin.
Marily (i think thats how you spell it) at the front desk was very kind and personable, especially to my grandmother. The grounds are maintained, the location is secure, the service is professional. Would recommend.
Well I believe the manager of this place certainly deserves a five star review herself. I was less then civil when I originally checked in, and have her some grief. She responded as a professional and continued to assist me even after I was outright rude to her. Over the top customer service, and immaculately clean, and highly secure property.
Our experience here was pleasant. Daniela assisted us with an issue and was able to resolve it quickly and easily.
She's very sweet and friendly! She made our move in process smooth with no hassle. She also helped us with the pricing to fit our needs. The storage unit is clean, and we like the location!
This place is awesome! The young lady, Daniela, answered all my questions and concerns. She definitely made the process easy. I would recommend it to everyone! :) Thank you so much for going above and beyond for me!
I rented out a storage unit and had a great experience with Daniela! I had gone to other storage locations but didnt like any of them and thanks to Daniela I picked this one! She answered all my questions and made sure I had no concerns with leaving my belongings there as I am moving!! She gave me the peace of mind I needed
Austin is a great property manager! This location is so clean! It is a little hard to find your way around the property, but managers are always around to help you out!
dustin was the best super helpful got everything set up with ease
The facility is excellent and I'm so happy with my choice to use the Lehi location for storage. The front desk has been more helpful than any storage location I've used. Austin helped make sure I had the right sized unit, walked me through using the mobile app, and followed up with me the next day to make sure all my needs were met. My only regret was not moving out of Extra Space and into Public Storage Lehi sooner.
Austin is amazing very kind cares about helping his customers not just for there money he's where you should go if you need a storage
Jenny was amazing she is patient, kind and understanding of the issues that I had and fixed all of them! She gave me the best customer service I have had in a very long time!
Jenni Bell was super amazing so kind and accommodating!!!! Five star service for sure. I feel like I was one of the family!!
Jenni was so helpful and found us the best deal! Highly recommend!
Jenni is awesome. She was able to help me get the unit I need. Moving is so stressful but She called me on her day off and went above and beyond my expectations... “I got you”, she’d say. Thanks, Jenni!
Jenni was really helpful and very friendly! She's what makes Utah a great place to live! It's people like her who make going to places like this not a chore :) 5 stars for her customer service :D
One of the best experiences I've had with storage! Who knew it could be this fun! But kidding aside...the staff here in Lehi have bent over backwards to make my experience 5 star. I appreciate the security, the convenience, and most of all...the customer service! They have to put up with alot...and get little praise for the work they do...so hopefully this helps!
I absolutely Love this location and it's employees. The manager Jenny is the sweetest, and has been helping me get through a complicated situation that partially involves my unit.
They're very clean and your things are kept extremely safe. Not only do you get a lock and key from them when you get one of their units, but a pin as well for gate and unit building door; so you can rest assured no one can get in but those with that key and code.
They also only charge $5 a day in late fees and you have til the 5th of every month to pay without that late fee.
You'll be in great hands if you go with Public Storage, even if it's not at the lovely Lehi location.
Jenny was so helpful and friendly with my billing questions. I have had a great experience with the customer service and the facility since we got our unit here.
I have been renting my 1st unit I’ve had there for almost three years now unfortunately and it got so full I had to get a 2nd units here my first one is beyond full so I needed to get a second one. The staff at the Lehi location is and are so very helpful and always amazing. Jenny is the best. They are so very helpful and the security is so very on point. Thanks for all the hard work that they do. It’s really been very nice to have someone who is able to understand and be helpful to me and others who have much needed assistance in my own unit. Thanks again. Marc Lervick. 0212 and 0200.
Jenni was very professional and helpful I'm glad I chose public storage for my storage
Jenny was phenomenal — after hearing about our needs, she made recommendations that were perfect optimizing our use of available space and answering all of our newbie storage questions. If you get the chance to work with her, she will keep you (and your belongings) safe and sound.
Barbara was amazing & due diligent in solving my issue. She definitely is amazing
Brisco, is the Best! And the most friendly customer service person I've met in this industry! Thanks for everything man!!
Lindsay at the Lehi Public Storage was so amazing and helpful! Thanks for helping us Lindsay you are the best!
It's awesome. Seriously never thought I'd say that about a storage unit. It's clean and indoors. They provide carts which is so very helpful!!
The hands free gate and building opening via the app is cool too. The lock was interesting. No one can cut your lock because it's built into the door. When you unlock it, you remove the entire tumbler.
The location is good. Just don't try to turn left when exiting.