Easy to get a storage unit and the lady is very friendly and helpful..
Chelsea was a great! Very helpful and kind when helping me solve my problem with my storage
Sylvia at the public storage in Layton was great. She helped me with a problem I had with my account. Great service from her every time I go
Chelsea was more than willing to help me through the process of setup,the facility is neat and orderly, couldn't recommend this facility more
Chelsea is the best! Thank you so much!!!
Chelsea is amazing! She helped us so much!!!
Customer service was phenomenal, Sylvia was especially helpful! Call me back and made sure that I was taken care of with my bill 💯
I went in to public storage on antelope in Layton needing a storage. I was very unsure of what I needed. I entered and I was greeted by Chelcie who was so bubbly and friendly. She has the patience of a god, because I had her show me three different options and then show me again and dispute my inability to make a decision she still kept a smile and a positive attitude even though I made her walk a huge parking lot four different times and she was able to get me situated and squared away.
They repaired a leak in my unit and took accountability by adjusting my monthly rate and waiving a late fee! I really appreciate the effort in getting everything resolved in a timely manner. Excited to continue storing my belongings with public storage. Thank you Ryan for meeting my expectations!
Chelsea was wonderful and very helpful. I would recommend this storage area to anyone.
I was approached by Sylvia and she was very open to hear about any issues I had and wanted to hear any good things as well. I love being able to have an open communication with the new management.
Chelsea was awesome to work with and answered every question I had
Chelsea helped me out tremendously.
Wonderful staff.
Great clean area. Great experience. Thank you Chelsea, Rock on
Chelsea is a rock star!
Best customer service ever!
She’s very patient and willing to go the extra mile to help us out.
Chelsea was a great help!
Great place to store your stuff! Chelsea was super helpful in answering any questions I had and was very kind and friendly. I recommend this place for any storage needs.
The place is clean and well maintained but the people that work there are super quick and get stuff handled. Kennedy was the best!
Service was really good. Kennedy helped out a lot and was very professional would definitely use services again
Great facility, no problem. Awesome staff
Emily had the best solution for us. Wish I could give her 10 stars! Rockstar
Emily was super helpful and nice with setting up my storage unit.
Kennedy was very nice and brought us water while we were moving out stuff out of our unit, very polite staff it was great 😁
Great experience here and great customer service by Kennedy!
Ryan and Kennedy have been very helpful and have the best customer care team in all of Layton. I highly recommend their public storage to all.
We rent a storage unit here and it’s by far the best.Ryan’s the best!
Needed a climate controlled unit with super short notice and I was very happy to find these guys running specials on their website! I'm very happy with the price per month, month to month with no garbage cancellation clauses, and easy online reservation. Clara was super nice to stay late helping me get set up when we ran into unexpected technical issues.
Have had a difficult time choosing a new storage facility and Kennedy has answered all of my questions and made the choice so easy!
Love the online discounts. Emily and Claradawn were super helpful with getting us another unit at the last minute. Clean facility and grounds area. Thank you!!
Claradawn was the best help on our storage experience. She went out her way to help us. We love her!
Great customer Service! Very clean
Great storage facility, and an amazing employee Kennedy that was beyond helpful, and extremely nice. This 5 star is for you girl
Had some trouble with a lost key. Clara Dawn and the other staff got the lock cut and I had a new key with in a day! I’ve been storing here for a year and never had an issue! Place is great/clean.
Great customer service excellent service.
Wonderful location and Staff. Clara Dawn is super helpful and attentive to her clients.
Awesome. Everything awesome. I would not pick a different location to rent from. And the office staff is amazing
I’ve had nothing but positive interactions with the ladies at the counter they are super great
We've had our locker here for a while. Claradawn and Emily are the best. Always friendly and helpful. Highly recommended.
My mom and I are vendors and we spoke with Clara Dawn in moving to Utah soon.and she was great.
We are maybe moving to Utah and spoke to Clara Dawn regarding storage.She answered many questions and she was great!!
The storage unit was very clean, and it was very easy to reserve a unit online. When I wmptied my unit, the amazing staff helped me finalize everything. She was very friendly and helpful. Would 100% recommend, and I will definitely use them again if the need arises!
Good location. Nice facility.
This place is great! Very clean and secure. Claradawn and Emily are always able to answer any questions. They always make visiting their office a pleasant experience. Great Place! Prices are reasonable. I recently downsized and it was such a smooth process.
I have been using this storage facility for longer than I'd like to admit, but it's been super nice getting to know Emily! Besides being very knowledgeable, she is the greatest and extremely helpful with whatever I need. This girl needs a raise for all she does! 😉
Staff Is Incredible , Always Reliable and Able To Help When need
I have had nothing but good experiences working with Claradawn and Emily. They are both knowledgeable and friendly.
I have been a customer of Public Storage for a few months now. I am loyal because Emily has been exceptional to work with; professional, courteous and consistent. She really goes above and beyond to accommodate her customers and acknowledge their concerns/questions.
Thanks Ryan for the help!
I've been renting here for almost 2 years and they are amazing! The ladies in the office (Emily and Clara Dawn) are awesome and super helpful!
I love this place. It’s amazing the people the facility all of it every time I have needed help they’ve been like perfect. The place is clean. Everything is amazing. The staff is outstanding and I am just absolutely 100% sold on renting from this Establishment!
Emily and Clara Dawn have been fabulous! They are super helpful and always willing to answer any questions we have.
Mike was so helpful. Would definitely do business again!
Great storage facility and managementt is kind and courteous, especially Mike. I recently helped a friend move her stuff here from U-Haul storage because a lot of issues with them but my friend called Public Storage and spoke with Mike who assisted her with everything she needed. Definitely recommend them!
This is the absolute best public storage in the state. This is my second time renting a unit from them. Mike was so helpful and super kind to me. After having an absolute horrible time at uhaul he made my day by going above and beyond for me. He not only helped me he also helped my friend get a unit as well and made sure we were saving as much money as I possibly could. I would not hesitate to recommend this location to anyone and ask for Mike! Bonus he has a gorgeous smile!
Mike over here at public storage is the best when it comes to satisfactory results woo man j tell you he knows how to get things working.
Great first month rate and good people
I love the people working there . very friendly, and care alot for the customers ..Thank you all!
I had a storage unit with Public storage in Pooler GA. I lost my keys and I went to the Layton facility and filled out the requested documents so they could upload them to my unit profile. The ladies working were absolutely fabulous. (Emily and Klara?) They are so kind and were quick to address my needs. If I end up needing a storage unit in Utah I will definitely use this location. It seemed very new, secure, and the staff was wonderful! Thanks ladies!
I've had a lot of storage units in my life over thr past 25 years and this one is the absolute best. They are accommodating and very nice. Thr girls in the office are truly the best !!!!! Emily and Claradawn should be appreciated for all they do..
ClaraDawn and Emily have been absolutely outstanding with customer service and helping navigate me through helping my grandfather with his storage unit. I’m so grateful that they’re still is great customer service out there. I highly recommend this place.
Called to speak about my account. The person I spoke with was very kind, sweet and professional and attended to my concerns. Will always recommend going to this location. They treat you right. <3
The people at the unit were excellent ! Very helpful and very courteous. I would recommend there units to all my friends.
Emily is super helpful and an amazing personality that I enjoy coming to this location!
Great storages, great service and I’m happy with the accessibility!!
Clara Dawn and Emily were very helpful with any questions I had and they let me know what deals they had going on. Getting a storage was super easy with them!
Thank you so much Clara Dawn and Emily for helping me with the Public Storage App the other day! You two are wonderful and I appreciate the time you take to help your customers.
Good people. Emily is the best, always there for me when I have questions.
The new lady behind the counter ClaraDawn is as helpful as Emily.
Easy access, very clean units and the prices are affordable.
I needed a storage unit that day within a few hours and was stressed because surrounding storage unit facilities were either closed or couldn’t help me.
Emily at Public Storage was incredibly helpful and got me checked in and ready to go with a storage unit in under 20 minutes. She was so nice and helpful couldn’t have done it without her! Thank you for making my stressful day easier Emily!
Update…Emily still provides the best customer service! Couldn’t access my account through the app and she walked me through it with ease. I know that anytime I call, she’s always willing to help and goes above and beyond for all her customers.
Go see Emily if you need storage. Emily still provides amazing customer service. I needed to switch to a bigger unit and she made the process smooth and easy. I definitely recommend this place.
Absolutely amazing people. Emily was wonderful. She helped us get the right size unit by showing us several different sizes and explaining about how much would fit in the different sizes. I would definitely recommend renting here. Nice and clean facility with plenty of space for moving trucks.
it was a great and smooth process. Madison was very professional she helped and showed the units and explain everything very clearly.
Had a storage unit here for half a year so far, service in the office is always fantastic. Emily has been amazing every time I’ve needed assistance. Super friendly, super clean, super secure.
Update…..Emily was so helpful and patient with me. She was able to lower my rate which I am so grateful for. If I could give 10 stars I would. Thank you for your kindness and amazing personality. You make my day whenever I come in.
Wonderful and friendly staff. Emily and Mike were extremely informative of how the property operates and how to use the new Public Storage phone app. I was really impressed how nice and clean the property is. Will most definitely recommend to my family and friends.
Emily was very helpful and knowledgeable.
Emily was just nice to take time out of her day to help explain the steps of storaging.
The lady at the office was great and super helpful.
Mike was an awesome help !! Great place !!
I was having problems with another location raising my rent, fortunately Madison contacted me and was able to help me figure out a solution, Because of her I will continue to use public storage. I truly appreciate her consumer service. I just hope they can fix the problem with there rent increases... I've talk to at least 4 different people and they all said the same thing about public storage raising there prices...
Great property and great staff. Emily answered all the questions that I had and walked me through how to use the Public Storage App. She is the reason I chose this location. She was very patient and kind. We laughed our way through rental process. If she wasn’t working for Public Storage, I’d have her come work for me. Very valuable employee! A++++++++++
The employees here are so friendly, and patient. They go that extra mile to do what they can. I might be paying a little more than where I am moving units from, but can you put a price on clean, new, big, units that doors open, they are sealed (no gaps when door closed) when it rains there are no leaks, and you actually have someone in person to work with if any questions. great place and staff
I just had to update my review - I used to think these companies were money hungry monsters - but if you talk to them that is key. Everyone is in a different situation, you just need to communicate with them and you will be able to work together to come to a good compromise.
EMILY is the best employee I have ever dealt with. She is awesome and treats you with respect and doesn't judge you and works with you. She will do everything she can to try and help with what ever concern our problem you may have.
I'm new to how public storage works. When I arrived with a series of questions, the employee, Madi, was very informative and polite. Presented with my concern with security, she explained plainly the measures they take in protecting their customers property.
My inquiries and concerns were met with respect and assurance.
Staff was very helpful as I had a couple questions. They took me through the process and made everything easy and painless
Associate was very knowledgeable and helpful. She was with me through the whole process and even o'clock fixing the online issues I was having.
Emily and Mike were awesome to work with very helpful and professional. Great facility.
Emily has been so good to work with. She is highly professional and always makes us feel welcome and important!
Emily and Madison were such great help. Even with the ease of the online reservation, I had to change unit locations. They were able to find me a better unit with the same great price.
Kind, friendly staff that will help you get the best storage area for you. Did not try to get me to fill an up sell requirement. Very clean and secure. Locked with more video monitoring than any other storage facility that I have been in.
Love the customer service lady.. Emily.. she was so understanding and helpful. Great customer service!!!!
Very friendly and professional!
I would like to say that Emily took our customer experience to the next level. I recommend this storage company and in particular this specific location because of her awesome customer service.
Amazing customer service! Emily is our absolute favorite!💗
Went in spur the moment with the wife and Emily was very helpful. Very friendly and got us in a storage shed and out the door very easily and stress free. Highly recommended this location
Emily was amazing ! Super friendly and helpful and got my husband and I set up with exactly what we needed! Highly recommended this location ! 👌
I was a customer of the previous facility and when public storage took over it was a little nerve racking but they were extremely helpful and made the transition smooth and easy. Special thank you to Emily for all her efforts to make sure I was comfortable and secure with all my storage needs!
Very helpful and attentive, they answered my questions with detail and pricing is great it also feels safe thank you
Emily is so helpful! She helped make sure everything w our move in went smoothly! Would highly recommend. Very nice and secure space.
Just found out previous storage company became public storage company so only time will tell if it was good business to switch. Ps has been around a long time and have used them in the past so I'm sure they can continue to serve the community
My time managing this place was nothing but a great experience from the Tenants to the management this was overall a great company ro work for!
The staff was great helpful, informative , polite . I felt good about the service an recommend them to anyone
They where very friendly and able to get us into a unit quickly. Jason was very friendly and efficient.
Awesome customer service and easy user friendly website
Helpful staff, clean storage
Jason is so awesome and a lot of fun to work with! He made the experience really fun!
Storage General has been so great to work with. They’re friendly, knowledgeable and they actually listened to my concerns. The units are clean, lot taken care of. The best thing besides the great rates, is that when you rent, they let you use their moving truck (15 ft) FREE!
If I could give 10 stars I would. The facility is so clean and the property is very well maintained. I think the icing on the cake is the amazing property manager Jason! He definitely went above and beyond to make sure I was taken care of with my move in. I would recommend this facility hands down!
Renting here was super easy! Jason was extremely helpful, knowledgeable and had great suggestions for storage units.
Great price, great location. Clean, well kept, wide "streets".
Very good on keeping things clean and updated, very sweet and understanding manager!
These guys are great! Jason is the best to work with. The world needs more people like him.
Since Jason has become manager here it has been a pleasure to just chat with him and find out he just moved here also from the Deep South and if he had found a Church of his Religion here in Utah. He’s still Church Hopping so that’s always nice to talk religion with someone not from Utah!
His first assistant (I believe her name is Shirley, I bet I’m wrong! I’ll correct my mistake when I recall it!) but she has always been helpful and courteous with me!
We worked with Jason and he went above and beyond from a customer service standpoint even stayed after his shift to make sure we were take care of.
The staff here were great to work with. They were very accommodating and responsive. The unit we had was in great shape and served our needs perfectly. Depending on the unit you get I think the price is about average or maybe a little better than other storage units in the area.
Walked into this place stressed about moving but as soon as I saw the kind and friendly Jason I felt my worries dissipate. He got me all set up with two units and showed me how the locks work. Units are clean, secure and lots of space.This is the place if you need storage. Go see Jason today!
Great people, Jason was super duper nice and helpful. Great prices!!!
I love this place!! I've used many storage companies and this one is wonderful people,, great prices
Jason was awesome to work with.
He found me the best deal, and was very professional, yet personable too.
Highly recommend
My husband and I just finished renting our unit here for when he’s on his deployment and I seriously can’t say enough good things about this place! It’s clean and VERY well priced, definitely the best in the area. The customer service was the best customer service experience I’ve ever had in my life. I believe his name was Jason, but he was not only so helpful but also so friendly. By the time we left after signing all the papers we felt like we had made a new friend. We traded life stories and laughed all while he made sure we were all set in our unit and very thoroughly answered all the questions we had. He truly does care about his customers and I can’t thank him enough for all of his kind words and all of his help. I would recommend this place to anyone just because of him! But they also offer a military discount which is a huge bonus!
The units are well priced.
The staff was very helpful and friendly. It’s clean. And also easy in and out when leaving. Very pleased to have them a try. I will let anyone I know in the future that may need one.
This is a great , clean facility to utilize for storage. The staff is great especially Jason he provides excellent customer service.
I am looking to relocate to Utah for work. I spoke to a person named Jason last week and he was excellent. He was very thorough in the information he gave and answered all of my questions with patience. I look forward to using this company in the near future.
Top-tier customer service!! Thank you Jason for being so extremely helpfully with all my questions. Definitely recommend this place!
Jason is an over the top employee! Brings amazing energy and I want to visit my storage unit just to stop by and have a conversation with him. Great culture!
Jason was very friendly and knowledgeable! He is the prime example of great customer service.
Great staff! Jason was so knowledgeable and he answered all of my questions. Due to his upbeat tone and great customer service, my husband and I decided to go with this company. I have called around the area and I must say, no one has sound as enthused & Professional as Jason.