Public Storage Self-Storage Units at 5128 W Ashfield Drive, Herriman, UT

Tammy and Merrily were great help today at the storage unit in Riverton. I work for a moving company and they were great help getting a customer moved in. At Some storage complexes, it's impossible to get help at the office or no one is home, costing customers valuable time and money. Public storage was ready and able to get us access to the unit as soon as we arrived! Thanks so much guys!

Tammy and Merilee were very nice and personable. They were very helpful. Marilee was there to greet us for our new unit and was very welcoming. Highly recommend them for storage!

The mangement here is amazing! Chris has been more than willing to be beyond helpful! Highly recommend this place for your storage needs!

I just became a Public Storage customer here in Herriman and couldn’t be more pleased with how easy the process was. My mother recently died and I needed a place to store her stuff until I can sort through it all. I went online, filled out the information, paid the money, went to the facility and opened up the unit, and there was the lock ready to use. The space was so clean! Thank you Public Storage in Herriman for making it so easy in this stressful time of my life.

Always a very helpful and friendly staff. Prices are very competitive with other storage facilities throughout the area. Highly reccomended.

This place is amazing! Such great customer service and friendly staff. Christopher was so easy to talk to and so helpful! He makes it look fun to work for the company too!

Christopher was so kind and efficient in helping me get the right storage unit. He gave us a tour of the property and made accommodations to get us the unit we wanted. Thank you for all your help, you’re awesome!

I had some questions about a storage unit for my son, the gentleman by the name of Christopher who helped me was extremely knowledgeable and very helpful and very pleasant to talk to 😊 Update: After checking out some other storage rentals, I chose to go with Public Storage and I am so glad I did! Christopher was amazing and went above and beyond to accommodate my needs and was extremely helpful in making it a very smooth transition. Management should really appreciate Christopher as an employee and the awesome service he provides!! Give this gentleman a raise!! He deserves it😁

Christopher at Herriman public storage has been so helpful to me. He has been so easy to work with and is very kind. I recommend that if you need a storage unit that’s the place to go.

Great service! Manager was very helpful. I really appreciate the time he spent helping me get my account set up and information correct.

Christopher is extremely helpful and goes the extra mile to make sure we are taken care of.

Raised my rent over 200% in 2 years then wouldn’t even offer a discount as a long term customer.

Christopher was phenomenal at helping with all my questions and ensuring that I was getting the necessary storage unit needed to fit all of my personal goods. The transfer from a smaller unit to a larger one was seamless! Definitely made transitioning and coordinating with my movers a smooth and easy process.

Christopher is awesome

Great experience setting up my rental. Christopher was informative and helpful and the sign up process was quick!

Very specific in details

Chris is a friendly Property Manager, and the service is amazing! Highly recommended!

Going above and beyond, Christopher is amazing, he was so willing to jump in and help me solve issues/concerns I had. Thank you Chris!

Great location. Nice clean, rodent-free units. Glitchy app. Very poor pricing model. Low introductory pricing, then they quickly increase your rates by $99 or more soon after you move in. Bait and switch.

Austin was fanntastic!! He was a geat help to me! He made my day!

Excellent service and the best prices. I received good advice to choose the most suitable option according to my needs. 👍🏻💯

DO NOT RENT. They just hiked up my rent out of nowhere. No notice, email, or anything. ETA: As far as the unit goes, they're clean and nice but the latch has gotten stuck MULTIPLE TIMES. I thought maybe they were sticky because of winter but it's summer and this thing is locked shut still. I use my locker to also store items for my shop and need reliable access to it. You'd think for the price and rent increase these things would at least be accessible but clearly that is not the priority at public storage. I have contacted them about this before, during office hours, but received no answer. edit 3/29/2023: They're hiking up the rent again, so, I'm out. At least when I went to get my stuff I apparently wasn't the only one, lol.

I have been renting storage in this location for almost 4 years, after this company bought these storages I have had many problems accessing the place days after the snowfall, there have been occasions in which I have not been able to enter the storage to look for my tools since I work with them every day, I have lost money and days of work since they do not clean the snow, I made a call to this company placing a complaint and they tell me that they are not responsible for cleaning the snow after the storm, it seems like a Lack of respect for customers, rates increased by more than 30% and service quality dropped 100%. The people who work there are very rude and never have the knowledge to respond to this type of inconvenience. Whenever I have the opportunity, I'll change places

My husband filled out on-line for a 10x25 at a good rate. When he went in to the office, he was told a 10x25 did not exist at that site. He was offered a 10x30 and the corporate office could transfer the $231.00 paid on line to the new unit. At the last second corporate said there was a hole in door and could not be rented. He had to change units (no fault of his) and did not do it on-line so he did not receive a special rate AND had to pay $301.00 for a 10x20. Due to time constraints with the 26' truck rental and a smaller box truck, we had to get the storage unit. He was informed it could take up to 5 days to get the $231.00 back. He went in the next day and was told they did have a 10x25 but there was no way we were going to move all the stuff we moved in and the stuff that would not fit due to the size we were given. I went the next day to organize and could not get the lock open or lock it. I feel that corporate should have affixed their employee a 10x25 was available and have given us th he special rate. We did get back the money 2 days later. I am not too thrilled with this storage unit compared to o th ers we have used. While we were trying to save money, it ended up costing more for less. Be aware!

Christopher was amazing and kind! He helped me and my husband with everything! He made it so easy and stress free! I highly recommend! He needs a raise! Best and easiest storage rental I’ve ever had!

The manager in the office was the approachable person and friendliest. I have ever met went in to compare prices, and sizes he answered all my questions. With no hesitation, For sure will keep this storage place in mind thank you for all ur help Jonathan

Chris was awesome. Give him a raise.

100% recommended! I went in today with a lot of questions and was greeted by Jonathan who is a very pleasant young man he was very helpful and patient. Great customer service, and he did it with a smile on his face the whole time.

This place is great. Sandy was very pleasant and helpful.

Wonderful service great location and sandy is great thank you

Sandy the manager helped me out to move-in and move-out without any hassle. The whole process was smooth at public storage herriman. I would recommend this location for any storage and really great price offered for first month storage.

Safe and secure facility, however a little too safe and secure. Even I can’t get in. There have been a handful of occasions that I haven’t even been able to access the unit. Today was one of those. The last time this happened my stuff had to stay loaded in the back of my truck and it rained that night. Probably need to call and make sure I can get in next time I plan a load to the unit I guess. The phone app is a cool idea but the wireless hardly ever works. Also pretty expensive compared to other places. Not very pleased and inconvenienced. Edit: Day two with a loaded truck and no way to get to my unit. (See photo of rope across the gate)

This place was awesome! Easy booking online, got it same day! And the staff is Amazing! Shelby and Brisco are the best! Very friendly!

Ethan was great and very helpful! Our crazy move turned out better than it started! Recommend absolutely!! Thank you Ethan (in store Ethan)

Ethan was very polite and super helpful. Showed me my storage space and was thorough in explaining everything. Great service!

I moved out of my storage unit on the 2nd day of the month because I wasn’t able to do it any earlier, but they said they don’t prorate at the end of the rental so I had to pay for an entire month. Then they turned around and rented it to someone else, so they essentially got paid twice for the same unit! So unfair.

I was extremely impressed with the level of helpfulness and professionalism provided by Ethan at public storage in herriman . very helpful and enthusiastic about his job and the level of customer service he provided was outstanding! would recommend public storage 10/10

Great customer service experience!

Was happy, now I'm not. I've been storing my stuff here for about a year. It is not the nicest or cleanest facility but the monthly rate and location made it worth it. However, ever since Public Storage acquired the property in 2021 I've been less satisfied. They INCREASED the monthly rate by almost $100 a month for some units and DIDN'T adequately communicate it to tenants. When I called to ask why my rent jumped up they said "property values in Herriman are up so our rent is up. Storage rental rates are actually higher here then most other locations around the valley." I'd look for a different facility for sure if I wasn't 2 months away from moving out anyway. The way the price increases and rapid evictions have been happening (look at Storage Treasure .com at all the unit auctions from this facility) it almost feels like Public Storage wants to vacate this property so they can sell it to a developer. Cascade Storage up the road was way better in my interactions with them, go there instead!

Clean space and Margaret was especially helpful! She answered all my questions and was very professional.

Margaret was so kind and her service was outstanding. The location seems secure and well maintained.

Clean and easy to get to. The lady running the place made it easier than I thought it was going to be.

Too expensive. They changed ownership and my bill went up $30. I am leaving this place.

Margaret was very nice to work with.

This place is freakin litttt yooooo Margaret is dope as hell issa cool place

Good location and great manager. Super friendly.

Margaret at Herriman location is excellent , very helpful, very friendly! She truly cares and is available to answer all our questions in person or on phone! I appreciate her and her helpfulness in everything!! Tana Sutton

Great place to store my stuff. Clean and safe.

Been looking for a storage unit and Margaret was super helpful and easy to talk to. She answered all my questions and her personality was a bonus.

Margaret was particularly helpful when I needed a good person to work with.

Great place. Clean and secure.

I’ve been using herriman storage for I believe close to 3 years now. It’s clean and in a great area. Karla has been amazing she has great customer service and does her job very well. Thank you for everything.

Do you provide RV storage?

Always treated with friendly and professional attitude with emphasis on reciprocation.

Nice place. Good security features. Easy access.

Based on all the positive reviews we chose this storage facility while our home was being built. We were very happy with our experience and would use them in the future.

I have had a unit here for about 3 months. It's a great place and good location. Security gate always works and the woman behind the desk is very nice. I had to change my gate code and some billing and it was very easy and I was in and out. I would recommend this storage facility to others.

Very safe and secure

Very nice people to deal with, rented a U-haul in Phoenix and dropped it off here. Prompt, courtesy in their dealings.

Helpful

Excellent services

Trusted storage with great! Carla provides the solution for your need.

The service is excellente. 👍

Friendly people, clean storage unit. She remembered me each time I came and made me feel welcome.

Hot kinda out of the way small roads for moving vans. Recently the have been having the problem of people replacing locks and stealing stuff

Friendly management. Easy access to units. Very clean.

Now this place knows how to conduct business

I ordered a van online, I drove all the way to the Herriman store because they were the only ones who had one available. I showed up, not a van. The custome service was horrible and I will never use them again. Do yourself a favor and avoid this place

Units are always clean property is well kept. Management is always kind and helpful. Seems like a quiet and safe part of town. Definitely recommend to other people.

Herriman Storage in Herriman is definitely one of the best unit renters that I have worked with. Everything is clean and the service is very attentive. Prices are reasonable and affordable.

We used Herriman Storage for the past 6 months and everything went smoothly! Their customer service from day one all the way through checking out was exceptional. I would recommend their facility to anyone and will be sure to use it again in the future.

I rented my unit on Wed afternoon. Friday evening, I took my first load over to put in my unit around 8pm and my gate code wouldn't work. I was forced to leave my belongings in my truck over night. I was told someone would call me on Saturday morning. Nobody called. I called again before 2pm on Saturday. And was told that they closed at 2 and nobody would return my call until Monday. Where am I supposed to put my belongings until then?? Not impressed... All I needed was a phone call with a temporary code until they could issue a permanent one that would work. Simple phone call. They couldn't even be bothered to return a call...

I store my stuff here and it is great easy access friendly management