Public Storage Self-Storage Units at 7536 Main Street, The Colony, TX

New elevator policy excludes specific customers from using the restrooms and water fountain outside of office hours. Also, an employee went out of her way to come find me and threaten to fine if I left items on a cart. I was clearly still loading and unloading the uhaul. I guess I just "looked" like someone that would do that and I don't appreciate being profiled in that way. I will be moving locations.

Robert was very helpful and understanding, explained the difference in units and made sure we were satisfied. In person customer service excellent, website needs work, kept erroring. Overall great location and staff.

Terrible increases my price way to quick started at 70$ and now at 280$ talking to my lawyer and taking it to small claims court after having a lady not letting me get my stuff out to leave after 1 day missed payment

Victoria who run this place is helpful and very knowledgeable about her business.

Jonathon was great!

If Public Storage does not recognize what a valuable employee they have in Vicky, they need to take action every chance they get to show their appreciation. I, myself, would love to hire her away from them to run my house and all my affairs. Only half-kidding!! She is kind, considerate, hard working, dependable, honest, etc. with so many more beautiful attributes. If you want your belongs to be safe and sound, put them with Vicky and Public Storage. She runs a tight ship with no exceptions. She also goes beyond the call of duty for her customers! God bless her! She is pure goodness!

I went into this location to get a visual on what size of storage unit I will need and Trisha was very helpful! She was knowledgeable and was able to quickly help me choose the unit size I need.

Nicer manager today

Great experience with this storage. Convenient, clean, and accessible. Vickie is the absolute best. She made our experience perfect, going way beyond to make things as convenient as possible. Undoubtedly, the only storage I would recommend.

Vicki is absolutely amazing! The property is new, up to date and always clean. I love being able to access the gates using the app. It’s very hot here in Texas so the climate control is great as well. Hands down the best customer service I’ve experienced thanks so much Vicki for all of your help!

Kelly was awesome!!

Self storage facilities are way too many everywhere but the Public Storage in The Colony, TX has my 5 stars only because of the two exceptional and professional employees: Vickie and Tricia. Best in the customer service and awesome attitude. Thank You and keep it up!

The staff has and was amazing at the Public Storage #29234 in the Colony TX location. They were very helpful and accommodating right after my dad passed away and I needed a storage unit and they helped me to pick a unit that fit my needs. They are also always sweet and helpful when I have any questions and they are ready with an answer. If they don't know they aren't afraid to say I don't know but let me find out. The facility is also clean and has clean restrooms too!

Kelly was great!

Trisha was very helpful.

Vicki is amazing great service and super friendly. Gave us great customer service

The front desk was amazing! The girl helping my boyfriend and I was very easy to talk to and was helpful through every step. I do wish they had more carts available but the front desk girl gave us a heads up before we moved in to bring our own. There are only 3 moving carts for the whole facility and are quickly gone on the weekends. Overall a great experience so far!

Vickie is always so helpful and friendly. She is always professional when she assists us. I would recommend this storage unit to others.

Vickie was extremely helpful. Super customer service! Appreciate her help! Thank you

Vicky da best

I cannot say enough good things about this facility and its staff. I've added, vacated, and transferred units. Each time, Vickie helped me with a gracious and professional attitude. With her guidance (and patience!), I've been able to select the most suitable accommodations for my ever-changing needs! Jasmine has also been very pleasant and helpful! The facility is very well-maintained: clean inside and out; even the restrooms! I've heard many other tenants (and their helpers) say the same! I think because the facility is well-maintained and its policies are enforced, it attracts a clientele that is also courteous and respectful. From parking and loading zones, to cart usage and sharing hallway space, I've only encountered polite and helpful folks! Of all the places I've rented, this facility is truly a cut above!

Vickie went above and beyond to help us with our transfer from a larger to a smaller unit at this location. She provided wonderful customer service and all with a smile. Would definitely recommend!

Vickie was very knowledgeable on the different sized storages. This was my first experience and she made it so easy!

Vickie is very nice and has been very helpful answering my questions for a storage unit.

Clean and safe location.

I have had rental unit for many years and this location is the best by far. Vicki has been wonderful to work with. She is so nice and professional.

I had another storage company back out on me, so I was left to find a storage unit that I needed in short notice, and I was really frustrated with the last storage company that claimed to have me reserved, but rented out the space to another customer. Deep breaths, D, get on Google and look for someone else. So I found this Public Storage in The Colony. It's not the best location, won't lie, but it was between both locations I moved from/to, so I called customer service, and they scheduled a unit for me. This time I'm putting money down to reserve it, and I'll go to the site directly to confirm. And sure enough, I walked in and spoke with the fabulous Ms. Vickie, who got me setup with a large enough storage unit at just the right time. She's awesome and very helpful and informative, letting me know about the entire process and making suggestions to help make the moving experience better for me and my schedule. Thank you so much Vickie for your help! Spoke with other employees at this location at various times and all are very friendly. Public Storage customer service in general is fabulous as well. Peace.

Liz was extremely helpful and so nice! I will be choosing you all for my storage needs! Thanks so much!

Customer Service is great at this Public Storage. Vickie goes above and beyond to help out customers.

Enjoyed my rental at this Public Storage. Vickie at the front desk was always resourceful and very polite. Top notch customer service. Will recommend to any friends that have storage needs!

Ask for Miss Vickie😁Thank you so much !

My partner and I were assisted by Vickie. She was very informative and helpful throughout the process. We went to many storages and found one a bit cheaper but decided to go with this company/location due to Vickie and her customer service. The facility was very clean and the climate was perfect inside the storage units and building.

Vicky was very informative, she answered all my questions and was very nice. I recommend this storage unit since the price was right and customer service is awesome.

Vickie did a great job making sure our experience was great and professional. She explained everything thoroughly and showed us around. Make sure to ask for her!

Vickie was the best representative who provided a great experience with renting a storage unit! She is knowledgeable, patient and very considerate and helpful. Thanks Vickie! She deserves a raise or two for all her hard work!

Very clean and secure, Vickie was very helpful and made the experience very pleasant!

Half the time the doors are stuck open. No hours on door so you don't know when to come in. Ypu always have to leave a messsage when callimg. Price's keep going up.

Went in today to set up a storage unit agreement and not only did I find the perfect size but also had a great representative to help! Vickie went above and beyond for me while I was there. She showed me units for the sizes I was debating between and helped me grab the right kind of boxes, covers and tape to help me prepare for my last second move! If that’s not enough for you, she even went as far as to name a few moving companies that could help facilitate moving my stuff into storage. Really great experience overall!

Vickie / Victoria and Bailey are the best they helped me with deciding which storage space I needed and made my move in a great experience

Vickie was awesome! She has top notch customer service. Showed me to my unit and helped me out through the whole process!

Vicki is awesome! She’s very helpful and such a sweetheart! If definitely would refer everyone to use them.

We have been renting a unit at this location for a bit. Today we had a question about moving to a larger unit and Vickie ( the property manager I think) did a wonderful job giving me all the information I needed. We were very impressed with her positivity and knowledge. Thank you Public Storage

Vickie was very helpful when I asked for information about their prices. I hope to use their services soon.

Vickie is very awsome

We had a 14 day waiting period for our new home and I needed a storage for 3weeks. I went online at the advertisement of $1 for the first month. Ms. Vickie was PERFECT, when it came to the whole process. Very accurate. Moved in on discount, moved out before the end of the month and wasn’t charged another dime. I’ve been a customer at 4 different public storages across 3 states. This has been the Best Experience. Clean facility, well lit. One complaint would be the 50sec ride from floor 1 to 5.

Stopped in to check prices and sizes Vickie was very helpful I will be storing in March

Great place to store very clean and Vickie is always friendly

Muito espaço disponível ,ambiente limpo e seguro.

Are any of your units climate controlled?

Will gave Great service and was very helpful.

Jim provide fantastic customer service and the facility is clean and in a great location.

the colony location is new, clean and bright...the prices are some of the best around. The process of getting the unit and "moving in" was easy. My only issue and the reason for only 4 stars is their billing software...I wasn't sent a email, text or invoice for the 2nd month and was hit up for a $20.00 late fee...Not sure why they don't send reminders of "Bill Due" like every other company we do business with. If you pay a lot of bills each month, it's much easier if you get email or text reminders or an actual paper statement in the mail, like everyone else provides for their customers. Other then that, the staff was helpful and friendly and we haven't had any other issues.

Good clean storage indoors and out

Great experience at this facility. Brett was great to work with and was able to show me multiple units and help me get the best price possible. If you are in need of help, reach out to Brett! I looked at other places around the area and couldn’t find anything reasonable compared to this place. Highly recommended!

I really love the location of this Storage365 in The Colony TX. It is very near my home. The price for my unit is the most reasonable I found in my area. Very clean and easy in and out. Bruce was very nice and easy sign up. Highly recommend !

I highly recommend Storage 365 - The Colony, Will made the process easy & provided excellent customer service. I’ve already referred one of my clients to use them. It was nice & clean.

We were so happy with Storage 365. The facility was super clean and air conditioned which saved up during our summer move. Will Pope helped us whenever we had questions. I highly recommend Storage 375 ⭐️ ⭐️⭐️⭐️⭐️

Excellent facility! Safety, cleanliness, staff friendliness and knowledge are top notch! Super glad I found this place to safely store my belongings! Highly recommend!!

Facility is new and clean. Quick and easy. Will was awesome.

Knowledgeable and friendly staff. The facility is very clean and easy to get around. I was able to get a storage with no hassle.

Excellent customer service at this location, Bruce went above and beyond. Extremely clean facility. Will definitely recommend this place!

I was the first customer this location had in late November 2020. Friendly staff nice facilities, let me pick a premium spot close to the door from outside at no added cost. I did get a inside spot not one of the few outside spots they were more expensive. I had the spot 2 months while I was remodeling. When I was done with the spot I had no drama with canceling my account, no extra charges. Only reason I’m not doing business with them is I no longer need there services. But would do business again if I had a need for a spot.