The storage facility is amazing and they have amazing employees. Bridget Was such a huge help to us thank you for your great service at the colony public storage!
Bridget great customer service
Very excellent service from the company. All 100% safe and highly recommended
Thank you for awesome customer service and a clean store Bridget
Echo and Vickie we're so nice and helpful. Echo also, made sure. I got the proper care for my t. V, she made sure I bought me a box for my t.V
So.. I was dreading the whole storage search.. Until now. Bridget made it so simple. One stop shopping! I can't thank you enough for making it hassle free, easy, and affordable. Thanks Bridget and Public Storage!
I just got to say.. I have been talking to alot of storage facilities trying to find the right fit for me.. so, needless to say, talking with Bridget in your office has ended the search! Very helpful, informative, and friendly. Such a relief to finally find a storage I know I can trust! Thanks Bridget!
The store manager, Vickie, is great! She was able to work with us and give us exactly what we needed with the best rates. Thankful for her work to make this move less stressful.
Vicki was so incredibly helpful! She had answers for all my questions, including ones I didn’t even think to ask. 10/10
Rented the new unit today and Bridget provided great customer service. Thank you
Shout out to Bridget and Vickie for keeping such a clean property! Makes for pleasant experience!
Bridget provided great service at Public Storage today! The facility was also very clean.
We had a great experience storing our stuff here between moves. We felt our belongings were safe and secure. Vicky in particular was very helpful.
Victor was awesome!!! The best!
Property was very clean and organized. Vickie was polite, professional and patient with all my questions and concerns!
Vickie was very helpful when I asked for information about their prices. I hope to use their services soon.
I want to share, our experience w Vickie was nothing less than Outstanding! Very sweet, concerned as if it was truly her home being rented. Very professional and above all extremely personable. Very thorough and thoughtful. If you need a space for storage, Vickie will be all you hoped for in getting the details seamlessly pulled together and put into the right unit for you, temporarily or long term.
Had the best experience. Vickie was extremely helpful!
Highly recommend! I really appreciate Vickie's kindness and all her help. Thanks again!
Vickie is amazing! We had an issue with an online purchased unit not being the correct size and she made our transfer process so smooth and easy! And even played with my son haha
So I had Kyle’s help…who was a floater (as he put it). HE WAS ABSOLUTELY AMAZING AND A PLEASURE TO WORK WITH! He was so funny and such a people person. I wish the workers at all the storage places were as pleasant as him. Public Storage…HE’S A KEEPER!!! Thank you so much for your help Kyle, it was an absolute pleasure!!?
Vickie did a great job getting me set up with a unit that met my needs. A very clean and well kept facility less than 5 minutes from my house.
Much appreciated!
Vickie will take care all your needs! Public Sorage at The Colony, TX is the place you want store items. She will go the extra mile for you.
New elevator policy excludes specific customers from using the restrooms and water fountain outside of office hours. Also, an employee went out of her way to come find me and threaten to fine if I left items on a cart. I was clearly still loading and unloading the uhaul. I guess I just "looked" like someone that would do that and I don't appreciate being profiled in that way. I will be moving locations.
Robert was very helpful and understanding, explained the difference in units and made sure we were satisfied. In person customer service excellent, website needs work, kept erroring. Overall great location and staff.
Terrible increases my price way to quick started at 70$ and now at 280$ talking to my lawyer and taking it to small claims court after having a lady not letting me get my stuff out to leave after 1 day missed payment
Victoria who run this place is helpful and very knowledgeable about her business.
If Public Storage does not recognize what a valuable employee they have in Vicky, they need to take action every chance they get to show their appreciation. I, myself, would love to hire her away from them to run my house and all my affairs. Only half-kidding!! She is kind, considerate, hard working, dependable, honest, etc. with so many more beautiful attributes. If you want your belongs to be safe and sound, put them with Vicky and Public Storage. She runs a tight ship with no exceptions. She also goes beyond the call of duty for her customers! God bless her! She is pure goodness!
I went into this location to get a visual on what size of storage unit I will need and Trisha was very helpful! She was knowledgeable and was able to quickly help me choose the unit size I need.
Great experience with this storage. Convenient, clean, and accessible. Vickie is the absolute best. She made our experience perfect, going way beyond to make things as convenient as possible. Undoubtedly, the only storage I would recommend.
Vicki is absolutely amazing! The property is new, up to date and always clean. I love being able to access the gates using the app. It’s very hot here in Texas so the climate control is great as well. Hands down the best customer service I’ve experienced thanks so much Vicki for all of your help!
Self storage facilities are way too many everywhere but the Public Storage in The Colony, TX has my 5 stars only because of the two exceptional and professional employees: Vickie and Tricia. Best in the customer service and awesome attitude. Thank You and keep it up!
The staff has and was amazing at the Public Storage #29234 in the Colony TX location. They were very helpful and accommodating right after my dad passed away and I needed a storage unit and they helped me to pick a unit that fit my needs. They are also always sweet and helpful when I have any questions and they are ready with an answer. If they don't know they aren't afraid to say I don't know but let me find out. The facility is also clean and has clean restrooms too!
Vicki is amazing great service and super friendly. Gave us great customer service
The front desk was amazing! The girl helping my boyfriend and I was very easy to talk to and was helpful through every step. I do wish they had more carts available but the front desk girl gave us a heads up before we moved in to bring our own. There are only 3 moving carts for the whole facility and are quickly gone on the weekends. Overall a great experience so far!
Vickie is always so helpful and friendly. She is always professional when she assists us. I would recommend this storage unit to others.
Vickie was extremely helpful. Super customer service! Appreciate her help! Thank you
I cannot say enough good things about this facility and its staff.
I've added, vacated, and transferred units. Each time, Vickie helped me with a gracious and professional attitude. With her guidance (and patience!), I've been able to select the most suitable accommodations for my ever-changing needs! Jasmine has also been very pleasant and helpful!
The facility is very well-maintained: clean inside and out; even the restrooms! I've heard many other tenants (and their helpers) say the same! I think because the facility is well-maintained and its policies are enforced, it attracts a clientele that is also courteous and respectful. From parking and loading zones, to cart usage and sharing hallway space, I've only encountered polite and helpful folks!
Of all the places I've rented, this facility is truly a cut above!
Vickie went above and beyond to help us with our transfer from a larger to a smaller unit at this location. She provided wonderful customer service and all with a smile. Would definitely recommend!
Vickie was very knowledgeable on the different sized storages. This was my first experience and she made it so easy!
Vickie is very nice and has been very helpful answering my questions for a storage unit.
I have had rental unit for many years and this location is the best by far. Vicki has been wonderful to work with. She is so nice and professional.
I had another storage company back out on me, so I was left to find a storage unit that I needed in short notice, and I was really frustrated with the last storage company that claimed to have me reserved, but rented out the space to another customer.
Deep breaths, D, get on Google and look for someone else. So I found this Public Storage in The Colony. It's not the best location, won't lie, but it was between both locations I moved from/to, so I called customer service, and they scheduled a unit for me. This time I'm putting money down to reserve it, and I'll go to the site directly to confirm.
And sure enough, I walked in and spoke with the fabulous Ms. Vickie, who got me setup with a large enough storage unit at just the right time. She's awesome and very helpful and informative, letting me know about the entire process and making suggestions to help make the moving experience better for me and my schedule.
Thank you so much Vickie for your help! Spoke with other employees at this location at various times and all are very friendly. Public Storage customer service in general is fabulous as well. Peace.
Liz was extremely helpful and so nice! I will be choosing you all for my storage needs! Thanks so much!
Enjoyed my rental at this Public Storage. Vickie at the front desk was always resourceful and very polite. Top notch customer service. Will recommend to any friends that have storage needs!
Customer Service is great at this Public Storage. Vickie goes above and beyond to help out customers.
My partner and I were assisted by Vickie. She was very informative and helpful throughout the process. We went to many storages and found one a bit cheaper but decided to go with this company/location due to Vickie and her customer service. The facility was very clean and the climate was perfect inside the storage units and building.
Vicky was very informative, she answered all my questions and was very nice. I recommend this storage unit since the price was right and customer service is awesome.
Vickie was the best representative who provided a great experience with renting a storage unit! She is knowledgeable, patient and very considerate and helpful. Thanks Vickie! She deserves a raise or two for all her hard work!
Vickie did a great job making sure our experience was great and professional. She explained everything thoroughly and showed us around. Make sure to ask for her!
Very clean and secure, Vickie was very helpful and made the experience very pleasant!
Half the time the doors are stuck open. No hours on door so you don't know when to come in. Ypu always have to leave a messsage when callimg. Price's keep going up.
Went in today to set up a storage unit agreement and not only did I find the perfect size but also had a great representative to help! Vickie went above and beyond for me while I was there. She showed me units for the sizes I was debating between and helped me grab the right kind of boxes, covers and tape to help me prepare for my last second move! If that’s not enough for you, she even went as far as to name a few moving companies that could help facilitate moving my stuff into storage. Really great experience overall!
Vickie / Victoria and Bailey are the best they helped me with deciding which storage space I needed and made my move in a great experience
Vickie was awesome! She has top notch customer service. Showed me to my unit and helped me out through the whole process!
Vicki is awesome! She’s very helpful and such a sweetheart! If definitely would refer everyone to use them.
We have been renting a unit at this location for a bit. Today we had a question about moving to a larger unit and Vickie ( the property manager I think) did a wonderful job giving me all the information I needed. We were very impressed with her positivity and knowledge. Thank you Public Storage
We had a 14 day waiting period for our new home and I needed a storage for 3weeks. I went online at the advertisement of $1 for the first month. Ms. Vickie was PERFECT, when it came to the whole process. Very accurate. Moved in on discount, moved out before the end of the month and wasn’t charged another dime. I’ve been a customer at 4 different public storages across 3 states. This has been the Best Experience. Clean facility, well lit. One complaint would be the 50sec ride from floor 1 to 5.
Great place to store very clean and Vickie is always friendly
Stopped in to check prices and sizes Vickie was very helpful I will be storing in March
Muito espaço disponível ,ambiente limpo e seguro.
Will gave Great service and was very helpful.