Public Storage Self-Storage Units at 4550 Louetta Road, Spring, TX

Max good service

Max was very helpful with me she was very polite

Sandra was very helpful. She provided everything I needed to know to make decisión. See was courteous and friendly. She made it easy to decide on Public Storage.

Great customer service, she was very nice and professional. Very grateful and went over and beyond to help with my rental. Thanks again, Tatum!

Best place to go. Customer Service is amazing, and the manager not only knows her business, but is very nice and always there to help me out. i have had other storage units, but this one is special, because the manager is AWESOME

DO NOT USE THIS PLACE!!! They will rip you off & plenty of times the gate is left open for theft!

Max has great service, safety is good and no problems thank you

Max and Tatum help me out made sure my transfer went through successfully great job and thanks for your help

Max was so helpful, and informative of all information I requested. She walked me through the process of obtaining a unit here at Public Storage, making it so easy. She did this all, while maintaining a sense of confidence, knowledge of intent, and maintaining a smile..Thanks Ms. Max..

Max was awesome! She is very professional, friendly and informative, walked me through the whole renting process. Showed me the unit prior to me signing up to make sure it fit my needs. She answered all my questions and in the end she genuinely seemed pleased of my business.

Was having some access issues with the app and Max went above and beyond to help get it working. Super friendly to me and my 6 year old

max and tatum gratis customer service

Customer service was great, I had the pleasure of meeting Max and Tatum on various days I visited the property. They were both very hospitable and their knowledge of how everything worked with the renting process made it easy for me to choose a space quickly.

Getting the storage unit was easy. Walked in and was given directions to my unit and tips on how to use the app. Thank you Max

My experience upon entering this facility was spectacular the customer service I received from the representative Maxine was very helpful during my search for a storage unit today I’ve finally made up my mind after she was very patient with me and went above and beyond to assist me in a comfortable unit location after looking at 4 to 5 units. Customer satisfaction was guaranteed and is very much appreciated . Thank you very much for your assistance

Max was very fast and very good customer service. She showed me the store units facility and always with a smile 100% recommended

Overall I love this public storage facility is clean and the staff is absolutely great I appreciate how kind and sweet Tatum was when I wanted to rent a space :))

Maxine helpful good customer service

Sandra was very friendly and helpful. We absolutely loved her customer service.

Maxine was very professional and nice

Maxine was so helpful great personality

Max is excellent and would recommend Ps to others thanks

Max, is the best when I came in and needed some help! I recommend anybody to come here for at public storage for great service!

One of the best public storage locations in the Houston area! The store inside and out are superbly clean and organized. Sandra is an outstanding property manager and goes well above and beyond her job duties to make sure her customers have everything they need. Sandra takes care of all of her customers the right way, every time and anyone should rent from her when they need a storage unit or moving supplies. She will make you feel right at home and you'll leave knowing you trusted the right company and location for all your storage needs!

Maxine great work very helpful

Mrs. Max was amazing she is such a sweet heart! Y’all definitely get at my girl!!

Max good customer service thanks

Really good service from Max on my close out day. I’ll definitely be back if necessary!

Maxine was wonderful and very polite

Max: the best customer service and extremely polite great personality.

Max -outstanding!

Thanks again, Mark, for providing great customer service.

Max, Was very helpful when i came in to drop off my property on this morning. After having a very terrible morning picking up a Uhaul rental from another location. Again, thank you for your hospitality and have wonderful and prosperous day.

Very friendly and professional service

Max was very helpful getting my documents together. She took time out to make sure I was able to get a storage today.........go see max for great help (assistance)👍 customer service.!!!!!!! Thanks Maxie 👍 😊

had to visit Public Storage on Louetta, tha agent Maxine was extremely helpful and well knowledgeable and professional she made my visit worth visiting and I will be back. Thanks

Great property manager! I called to get prices and storage size info and she was very helpful and informative. I will be in need of a unit after the holidays so I will be using this property.

Maxine was amazing. Very very sweet and explained everything about my fees before I purchased.

Max is an amazing property manager. Made the whole onboarding process very smooth and was able to clarify all my inquiries.

Maxine so nice and works extremely hard to keep the job done: and very helpful

Very good customer service by Jessica very nice and easy to work with 10/10👍

Jessica was awesome and made the process easy to do and understand

Jesica was amazing. Had an issue getting some things resolved and she saved the day. Thank you Jesica. If you need help call on her.

Max was very helpful

Max was awesome . Thank you

Jesica was very helpful with getting us our storage and answering any questions we had! She made this experience of renting a storage better.

Wow… That was some of the Best Customer Service Come across in some time. Jesica was knowledgeable, friendly & all around kind.

Jesica is the greatest. Always fun interaction when we talk

Jesica was very helpful as I was a new customer and didn’t know much about what was the best option for me. She greeted me with a smile and explained all my options. I am so glad to be using this public storage. I would highly recommend this location . Make sure to see Jesica!

Jesica was amazing !!🫶🏾

Sandra is the best! She is very professional, while still very understanding and caring! Thank you Sandra!

Jesica was wonderful awesome thank for your hard🙏🏾🥰

Jesica is amazing and a very helping hand. Very friendly and informative as well.

Jesica, give that woman a raise. She worked quick and hard to make sure I get two units close to each other. Very polite.

Jessica was such a wonderful help when I came to soy rental. She met me with a smiling face and plenty assistance. Happy I chose this location.

Jessica was super helpful and informative about the different deals they have and got me set up quickly and efficiently. The property is well maintained and the staff is very nice. Their restrooms are very clean too. Thank you Jessica!

Jesica was very informative. I had to see her twice and she both times was very courteous and responsive. Even gave me a call when I needed her to!!!

Jesica was so great for me she was so helpful

I love jesica! She’s so professional and helped me with everything. I was moving out of my apartment and she made the process so easy for me to secure my things in a unit here. Great customer service ☺️ definitely 10/10

Jesica was very friendly my experience was hassle free. Great service!!!

Jessica is nice

Jesica was great I enjoyed the help in getting a storage 😊

Great costumer service! Jesica was really helpful.

Jessica was very friendly, had a warm smile and welcoming. Took care of what I needed and helped me to get a unit! Thank you!!

Jessica is the most incredible person I've dealt with in this company. I recommend this location above any other. Strictly because this woman takes care of clients and cares. Great job Jessica.

Jesica was really cool great customer service

Jessica was amazing thank you so much for the amazing customer service

Jessica helped a lot and was very personable

Ellie was amazing!! She was personable and very helpful in regards to choosing a space and finding other locations that were available.

Jessica was great

Thank you Jessica for being so helpful with my unit.

Jessica was super helpful. Great customer service

Jessica was amazing! Gnome 4 life!!!

Jesica deserve an hourly wage increase!!

Horrible service getting my deceased father's units transferred. It has been 5 months and we are still nowhere!!!

Great quiet storage facility with helpful employees. Chris did not hesitate to show me around and was very informative, kind and attentive.

Chris was fantastic in answering our questions and keeping things light in an otherwise stressful time. Would highly recommend this location

Christopher, the desk attendant has excellent customer service. He was very knowledgeable and courteous . He even took the time to show me my storage space! Definitely a great place to store your stuff!

The establishment was so clean and ran so good, whatever they're doing, don't change it. P.S Chris was like a huge help and good man, he really knows what he's doing 🌟🌟🌟🌟🌟

Place was clean and inviting along with great service from Chris and he answered my questions!

Chris is the guy! Incredibly friendly and knew all my questions! Way to go Chris!

Man that Chris guy saved my life,man so generous I was choking on a sub and he gave me CPR man knows how to do he's job.

Ellie was very friendly and helpful. She answered all my questions, explained the information thoroughly, she even called to tell me I didn’t fully lock my unit. OMG, she’s a lifesaver !!

Maxine is great, she's totally awesome, she was very helpful to me as a new customer.

Best price in town and Chris was awesome! Very helpful and answered a ton of our questions :)

Omg the customer service was amazing Chris was the best he help me get a storage with no problem🤩🤩

Great service!! Christopher Sparkman made everything easy and simple.

Pretty solid place that Chris guy is a real character 😂

I feel like Chris really makes this place awesome

Great. Nice and clean. Chris was a great handsome guy.

Go to Chris! Really friendly and super helpful! I highly recommend! Thank you Chris!

Maxine is extremely helpful, knowledgeable, quick and professional. A++++

Alica is very customer service ready. Very clean inside and out.

Alica was very helpful with getting my daughter all set up with her storage. I appreciate her helping get the gate open and going over the online steps with my daughter as well. Great job Alica!

Austin and Alica was extremely helpful and setting up the app to open the gate and reminders on payments !

Great customer service and easily accessible.

Awesome customer service. Alicia is great!

Ray Waters was awesome. He helped me rent out a 10x10 storage unit quick and easy on a short notice, right before closing time. Very kind, patient, and helpful gentleman. Thank you Ray.

Ms.alicia seen me moving in and stop me and told me about the app and helped me get it set up sweet young lady if I could give 10 stars I would

Stopped to inquire about a storage n ms.alesha answered all my questions

Alica was super amazing and wonderful. Very helpful and patience the Property was clean.

Only been stowing my belongings there for 1.5 years and they have increased the prices on both of my units many many times. Doesn't seem quite fair by any means.

Thank you Alecia for your great customer service, that is the best customer service we have experienced at this location, my husband and i have also noticed this location is much cleaner now. I hope you will be the manager here for a long time.

We came in with some questions about emails that were sent out about the company switch. Sandra explained everything and made the transition from Community Storage to Public Storage seamless. Thank you, Sandra for all your help!

I came to this location to make a payment and Ms.Alicia had great customer service and a friendly smile.Thanks

I came in on renting out a storage and was greeted with hospitality. Alicia was very helpful through the process on getting my unit. Everything went well and smoothly.

The Management is awesome. I've been here over a year. I know this is temporary but how many of us get stuck paying storage on items we refuse to Just Let Go... I will be moving into a larger home soon but if I keep this stuff here longer I'd be grateful to have her look over my STUFF..ABUNDANCE OF STUFF LOLOLOL

Ellie extended herself well beyond the call of duty. She is always very pleasant and helpful. She has made this a very enjoyable experience!

Ellie Customer service skills were excellent!! she listened to my needs and was able to help me get the perfect storage unit!!! great job!!!

Sandra got me set up with no confusion! My first time renting and she made it easy, very nice woman. Also the facilities are easy to navigate and your getting what u pay for, convient there’s an app too.

Ellie was so helpful and kind. She helped my wife and I get a large space for a great price while we transition to our new home. Plus this place is really well taken care of. Thank you again!

Property Manager is very friendly. I came and asked about storage. She answered all my questions with a smile.

Sandra ,is very helpful and informative. She thoroughly cleared up my questions about storage and rates, and how it works.

Ms. Christine is super nice & helped us get the best storage unit at the best price & service. 5 stars!

Christine was absolutely fabulous, helpful, knowledgeable and professional. Glad we chose this location!

Good, affordable, clean, and in a decent part of town.

Christine is very helpful!!

Thank you miss Christine for great customer service and your love for moose's :) ya old hippie!

Christine is great

Chrissy was extremely knowledgeable and assisted with everything we needed to rent a unit! Very organized and efficient! Thank you!

Great staff excellent customer service ,Christine was very professional and informative.

Christine was awesome. She is very personable and professional. A definite asset to the company.

Chissy was wonderful in helping me and my family get what we needed

The manager Christine provided excellent service.

Christine was exceptionally helpful and very knowledgeable. She is a definite credit to Public Storage.

The property manager is extremely nice. She goes out of her way to make her customers happy. I highly recommend this place

Christine is an excellent associate, and she makes my storage experience very pleasant.

Christine was very helpful both over the phone and in person. I had selected the wrong size unit and she said no worries we will accommodate you. I am in the process of moving and she has made this process much more easier. She found the best size unit for me. Advised me of the codes needed, the damper bucket to purchase, no food in unit, date of monthly payment and sent me email and text confirmations. She was personable and professional. Should I need a storage again or know someone I would certainly recommend this particular Public Storage.. and advise them Christine is awesome. My anxiety was reduced working with her!! Christine deserves a 10 star rating!

Just moved here from Denver and had to get a storage unit. Christina was so helpful, friendly, courteous and very professional, she was such a pleasant person to meet. I would highly recommend your storage unit, she goes out of her way to give the best service to her customers.

Christine took care of me and made sure I had an enjoyable experience

I was having trouble paying my bill online, but Sandra helped me every step of the way. She called to make sure I knew the status of my unit and was so incredibly helpful and kind when I went in person to pay my bill. She printed out a clear breakdown of what I owed and answered all of my questions. They were also covid safe. I highly recommend this location and Sandra is the best!

I was downsizing my home and for a storage unit. I stopped at Public Storage and I knew this was the place for my valuable items. The office was clean and the Property Manager, Christine, was extremely knowledgeable and helpful! She took the time with me and walked me to the unit to let me see where I’d be renting. The unit was the perfect size for what I needed and with Christine managing the location, you can bet I'll be a long-time customer!! Thank you so much!!!

Christine helped my son and very nice person

This place is great!! Christine definitely goes above an beyond in helping out customer. Strongly recommend this public storage place!

Great place and amazing service. Christine she is a wonderful person and very helpful

Christine is very caring, professional, and thorough. She makes the whole experience pleasant and enjoyable.

Mrs. Christine delivered Great Customer Service. Even though they did not have the size unit I needed she went out of her way to help me find a different location. Great Job Christine! Thank you ☺️

Christine, she's great lady and very professional.

Sandra was a great help, really knew her stuff. Made the process easy.

Mrs. Sandra was very nice and helpful. She answered all question and was very knowledgable. Thank you Sandra

Location is right around the corner from us and has 30ft units we needed. Christine helped us out a lot and was excellent. Would recommend talking to her if you need a unit. Only complaint we have is the alleyway Our unit is on are angled to the center so it makes unloading large and heavy items a bit more challenging than if the road was flat. But with the amount of rain we get in Houston, this does keep the rain water channeled away from the unit.

I just added a 2nd unit to my account. Sandra and Christine are awesome. They always make sure I understand everything related to my units and account and that I am comfortable with my decisions.

Christine was so helpful at the beginning, middle and currently. She took time to help me decide the perfect size I needed, offered me moisture absorbers. She is always nice every time she sees me. Nice to know good people still exist. I received a call from Chrissy, but I missed it. I showed up today and she was nice and advised me I was approved for a month discount. Chrissy also helped me find the review section that was not coming up for me. Thank you Christine and Chrissy!

I have been with this unit for about 3 years and Christine is about the nicest persons I have come across behind any desk. Always with a smile and always very helpful. Even during this pandemic with her mask on you can tell she was still smiling. This is the kind of person you want to come across when you are having issues. Thanks Christine!!!

Good clean friendly service

Christine was very knowledgeable regarding the process and enjoyable to interact with. I had a quick effective setup and am happy with my selection of storage facility.

I worked with Christine. She was very knowledgeable and gave me suggestions on what to use for dampness. Very pleasant experience! Would definitely recommend this location!

Christine was wonderful!! Very efficient and professional. She had me in and out in no time.

I had no problems Christine was very helpful and friendly.... it was a very smooth process...

Christine was very helpful in helping me determine which size unit would best fit my needs. She agreed that a 5X5 unit would probably work best for me. Thanks Christine!

Christine was very helpful in explaining the process, and helping me acquire a unit. I rented a 5x5 the same day and will recommend this place to family/friends.

Christine was very friendly and provided thorough explanations of all the requirements. She was also helpful in finding the right size storage unit for our needs. I would definitely refer my friends to Christine for their storage needs.

Christine was awesome very efficient and always had a smile....

Ms. Christine was very helpful. Took care of all my needs.

My husband and I came by on a Sunday and the gentleman that was there was very kind and helpful while showing us several units. I returned Monday and I was helped by Christine. She was extremely thoughtful, personable and absolutely sweet. I was rushing and left my door open to the unit I rented. She was kind enough to pull it down for me when I called.

Angelica has excellent customer service

Andrew Was Super Helpful And Very Patient As I Got My Reservation Paid For And When I Sat Patient I Mean PATIENT . Also He’s Super Informative When It Comes To The Insurance And Policy Of Public Storage Thank You Andrew !!!!

Great service from Angelica

Christine is very helpful everytime I come in and always being kind and courteous!

Great place and service with Angelica

Friendly and helpful staff at this location especially Christine. I'll definitely be considering utilizing a space here

Angelica was very helpful

Today I had to move a few things from my garage to the storage unit. I just wanted to say christine is a very sweet lady & proved to be plenty of help. Hope to see her next time I visit.

Great service an perfect atentions yo costemers

Christine, the manager at this location is great! She has the best customer service I’ve experienced in a long time. I recommend this location to anyone who wants a very professional manager who really cares about her customers.

Had a great experience at this location. Christa helped find something in our budget. Was very friendly but yet very professional. Showed us the storage before we payed for it. If I can give 10 stars I would. Thanks Christa!

Christa came by and was very nice, asked if we were doing ok.

There are a lot of options to choose from, in this business, I truly recommend this location it is clean the Young Lady Christa is so Kind and Professional my Garage WAS a Mess and with Christmas Decorations coming out of the Attic and wrestling around with Storage Problems Christa Solved them for me now We can walk thru my Garage again she helped me pick the unit I needed even told me about the Boxes Packing supplies, I was amazed by the Effort Christa Put into my needs. Thanks for being there.

I had to get this done during my lunch break at work. Christa both cared and respected my time as we were able to book my unit and I was able to still get lunch within my time frame. Please thank Christa for me as she has such great customer service

Love your enthusiastic and knowledgeable employee Christa.

Stopped by looking for some storage options. Christa was very helpful and friendly, made it a great experience!

I have been here a few years now and of all the people that have been behind that front counter Christa is by far the sweetest and most helpful I've had. Thank you for such great customer service Christa!!

Christine did an amazing job.

Thank you christine

I have been using this location for over 6 years. Christine is so helpful. Every time I have to call she goes above and beyond to answer my questions.

Fast and easy rental of our unit...thanks, Christa!

Christine was very helpful. She went above and beyond to handle my issue. I highly recommend working with her for any storage needs at the Louetta location.

I really like this storage, it's really close to my house and Christine is a really nice person.

Christine, property manager, is one of a kind. She is always pleasant and helpful. If you have to deal with a storage unit, this is the place to be.

We needed a nice and easy storage facility for our holiday props that was close to home. Of all that we looked at, this one fit the bill perfectly. Christine was super helpful and very knowledgeable. We enjoyed her pleasant demeanor so much that it clinched the deal!

Christine always provided great customer service when I rented my unit and each time I came in to make my payment.

Christa was a excellent help and she was very helpful with supplies selecting the proper storage unit I needed for the amount Fruniture and she showed me the merchandise and it is a pristine facility

Went in to get my mattress out of my unit, but did not have any mattress bags with me, luckily they happened to sell them!

Excellent service, was helping a friend move and Christa was very helpful, I highly recommend them

I came into the store and a lady named Christina helped me decide on a unit right for me! I’ll be returning to use the facility because of the experience! I feel comfortable leaving my items at this facility! Lots of selection on merchandise also that I really needed!!

Great place, Christine did beautiful job in helping me. I wish all the people at storage places were like her.

The Manager Christine made my rental experience fast

Christine was very helpful in the selection of the proper size unit for our needs as well as pointing out the necessary supplies for packing. Her bubbly personality made an unpleasant task seem to be more bearable. Thanks Christine

The property manager, Christine, is always very professional,and helpful. Her customer is beyond exceptional.

Christine was very friendly and welcoming. She answered all of our questions and showed us the different units we could rent. We had an extremely positive experience with her.

Searching for a storage unit was simple and painless with Christine's guidance. Then, when I selected Public Storage; the registration process was simple and efficient. In and out in 15 minutes.

Hikes THE PRICE ON YOU

This location was a great help. Christine is extremely helpful and actually is understanding.

I litteraly just walked in to get a storage last minute with my husband and Christine was extremely awesome! She got us in with the perfect size and worked diligently with us. Thank Christine and I will be recommending public storage to anyone and have them ask for Christine.

Christine was very helpful and we were in and out super quick. Thank you!

Just wanted to thank Christine for all her help, my first time ever with this experience, having to deal with the stress of moving and with her attention and attitude, she really showed she cares that she even made me forget all of my moving stress 😊 which I really really appreciate!!! I do recommend her and this location for your storage needs!!!!! Once again Thank you C.

Christine is very good worker she help me with my unit rent and she wait for me 25 minutes

Christine’s customer servicing is immaculate & beyond amazing ! Thank you for all you do :)

Tiana was very organized and made the process fast and efficient! I appreciate how before we even got there she had determined a storage unit that would best meet the needs we would need to use it for. I can’t say how incredible the experience was! Thank you for making this so easy!!!

Im not looking to move houses for another couple months but Christine did a very good job helping me find the right size unit. Also kept me assured that all od my belongings would be free from harm. Customer service skills, excellent.

Nice staff and good prices for the area

As we all know, moving and storage can be a very hectic process. Christine made everything so simple and she was quick too! She helped us through the rental process, showed us the property and was incredibly professional and personable. I am glad Public Storage has such a charming personality working in customer service! Thanks again Christine!

Awesome experience, just moved from New Jersey to Spring TX. Christine At the counter was very helpful, very kind, helped through the whole process of opening up an account. Very pleased at the service provided ! Highly recommended! -Anuar

Christine helped me pick out the correct size unit I needed and gave me wonderful advice on EVERYTHING!!! This is just a wonderful place!!

My move was last minute and stressful, but Ms. Christine made it all worth it. She is an excellent manager and she really cares about her customers.

Wow! I have never had such excellent customer service. Not only did Christine do a professional job of making sure I did everything to protect my valuables and get me the best unit at the best rate, she also had a good listening ear and a kind heart. I would recommend this location of Public Storage to anyone who wants amazing service and good rates!

Christine and Joshua provided such a great experience when moving our storage here. She was very helpful and made sure we had everything we needed! Definitely recommend.

Great customer service! Clair was very friendly and helpful.

The property manager was very nice and helpful

I had a wonderful experience renting st this location. Christine is very knowledgeable and made sure I got the exact space I needed and helped to protect my belongings.

very helpful with all that was needed nice and clean facility and also just a great all around experience why i was getting set up for my storage

Dy did an amazing job helping my mom and I find a storage unit. She was very patient and was very detailed in describing the rates for each space. Great service today.

So far so good! My company is currently using storage units here and we haven’t had any issues. Christine has answered all the questions we’ve had to this point in a very professional manner. I do recommend this public storage!

Good people, clean place to store

I received great customer service from clair. She was very helpful and knowledgable on your storage units and helped me make the right decision to fill my needs. would definitely return for any of my future storage needs. Thank you Claire!

Christine and Clair were very helpful and offered great customer service.

Love the great customer service Christine provided. Facility is well kept and definitely love the security they provide for customers. Definitely recommend this Public Storage to everyone.

The ladies up front got me fixed up with the right solutions for my needs.

Christine is really helpful and thoughtful

Easy storage facility to spot, quick and easy process obtaining the storage units you need with efficient space, and a wonderful customer service rep. Christine is awesome and knows exactly how to converse and handle any situation thrown at her. I highly recommend this specific location because of how thorough her service. You will appreciate the tip!

Christine was very helpful, organized and thorough.

Christine delivers great customer service as well as genuinely caring about my personal situation and went the extra mile to ensure we were 100% satisfied . Thanks Christine! Public storage is lucky to have this lady on their staff!!

hplton harris is a;iar don t believe n[ting he says

Great service and location. Christine is the best!

Very fast and pleasant transaction and clear and concise on all rules

At what can I go thru the gate is it 24 hour. Accessible.?

Christine was amazing, had such a pleasant experience at this location!

Christine was so sweet and helpful throughout the process. Great customer service

The process was quick and easy. I was in and out within 25mins. The facility has more than enough ample room for vehicle access. The units are clean, well spaced out, and easy to navigate through them. Christine from the Louetta Rd. location was thorough and professional in the process making it an overall superb experience. I highly recommend everyone to come check out this location.

Nice, clean storage, and Christine was very pleasant and helpful.

Christine is great! very helpful and nice. Definitely recommend this if you are looking for extra storage space.

Christine is always so helpful and kind every month when I come in to make my payment.

Mrs Christine was very helpful and she made my day. I feel comfortable keeping my belongings here.

Christine is awesome. I work and was not able to make it before closing but she waited til I arrived. I really appreciate that. She is kind and helpful with my needs. Great first experience I had.

Fantastic facility!!! Christine rocked it!

The manager Christine was very helpful and cheerful, great experience!!!

Getting my unit was easy and convenient. Christine helped me and she was very helpful. I love renting here.

Christina is awesome at this location, my husband and I use them recently and in the past. Christina is very customer service oriented, builds repore with customers. Christina have a great positive attitude and she makes you feel important like the only customer at this location. Great job!! Continue to spread joy. KC

Christine was super friendly and very helpful. One of the better experiences I've had with a storage facility.

Christine was always very helpful. This location was always clean and secure. Thank for providing great customer service.

Very professional, courteous and informative. Explained the entire rental process very well. Walked with me to view unit and explained entry and exit procedure thoroughly. Gave detailed explanation of costs and required procedures. Property is well maintained and clean. No surprises at the end of the day.

The manager is real cool.

I recently got a Storage unit here at this location i went in kind of late but the manager christine was very nice, attentive and out going and went over the contract with me made sure i understood everything and answered every question i had would defiantly would come back for return business and referee a friend. Thank you Christine

Christine was very helpful and helped me choose the right size unit for my belongings. Easy access to the unit and clean property. Would recommend to anyone

Christine is the best. Walked in she gave me information needed. Great customer service and very informative.

Alexandra was very nice and pleasant ...great service. Friendly...nice and clean storage area and over all clean appearance

Christine is the Best uhaul representative that I've delt with. She's very helpful and presentable, I'd recommend Anyone to this location

Christinr was wonderful and informative

It was a pleasure meeting the Manager Christine . She is a wonderful person.. very helpful. Im glad I picked this place.

Great place...real easy process

Christine was so helpful and professional! Would definitely reccomend 10 out of 10 friends to use Public Storage

Christine was great

prompt service, Christine was very helpful and nice.

The manager, Christine, is helpful, kind, and patient. When facilities are so similar, it’s the people that set them apart. I appreciate Christine’s professionalism and great attitude, especially when it seems harder to find those characteristics in the world.

Hello, Are you open on Labor Day?

christine is GREAT amazing customer service!!!!!

Christine was such a great help when renting my unit. She went above and beyond explaining everything to me.

I love it Ms Christine is amazing and very helpful.

Very friendly service. Christine helped us find the storage size that best suited our needs and answered all questions we had.

Christine is great! Awesome customer service.

Christine was extremely nice and friendly and very helpful.

Christine was very helpful to me with my move in

Great customer service,by christine

Alex were wonderful as soon as i came in thru the door she greeted me with a warm smile and very courageous she was fast and accurate about my visit there at the store and ask if i needed any thing else.thanks Alex u were great

I had the pleasure of meeting Alex who has a very pretty smile. She was awesome very informative and helpful. She was super friendly and took the time to explain all the options and what would be the best one for me.

Went in today and was helped by Alex after speaking with Kristine on the phone 2 days before and both of them were so amazing! Alex was able to point me into the right direction and was extremely open, honest, and relatable. Thank you ladies so much for all that you've done!!

Christine was awesome and she’s a LEO! :) Great Customer Service! Thank you!

This was my very first time renting a storage space. Alex was very helpful because I had no idea what to look for. Anytime I have a questioner anything she delightfully assists me. Thank you

Christine was so helpful and so sweet. Helped me with every question and accommodated to my every need and I found the perfect unit. I am very satisfied with my experience here today.

Christine is awesome and works well under pressure. Her computer system was down so she had to do everything by paper. She was able to get everything done in a timely fashion so I could put my things in storage. My unit was also in good condition. She was very knowledgeable about her property.

Christine was the best! She was very helpful and answered all questions.

Christine was very helpful . She is very nice lady! I got a good price by going online

The selection of my storage unit and sign up was quick and efficient. Alex and Christine made sure I was happy with everything before getting my account processed. I previously dealt with another location and manager named Nicole, and was told things that weren't true. She said I HAD to buy their insurance. That is not true. I have USAA insurance that definitely covers storage. It irked me enough to move to this location. No fabrications here at all.

Alexandra was so helpful, she has great customer service and is such a delight. I would recommend this location to anyone especially with her great smiling face there.

Rachel was awesome! Exceptional customer service.

I absolutely loved the service I received from Christine!!! She was soooo helpful, patient, knowledgeable and kind. I'd refer ANY friends, family or strangers to this location without hesitation! She explained my payments, and how moving in during the middle of the month would alter my payment due date and took time to make sure I was sure of everything before I left. She definitely is a true example of EXCELLENT CUSTOMER SERVICE!! THANK YOU CHRISTINE!

Christine is super. She is very knowledgeable about the company and thus helpful in any issue you might have. She has even returned to the office instead of going on break to handle my business.

The store manager Christine was very helpful and made my experience easy and fun thanks to her , i will definitely recommend public storage!

First I had the pleasure to meet Christine who was willing to stay late because I was driving from the Galleria Area. That was a real plus for me. When I got there she asked "What was I storing because she wanted to make sure I wasn't getting more than I needed another plus. She showed me the units and explained everything to me. She was very nice, inviting and engaging. I told her about my drive today with a lady blowing her horn at me for about 60 seconds and Christine apologized for the lady WOW. She told me that I should get this tub that would help with moisture in my storage unit. In which I will get when I load my stuff in the unit. I really appreciate the time and effort she extended to me. I am glad I was led to that location for the security and the safety of my items. Thank you Christine, you're a GODSEND

Alex was awesome! She was extremely helpful and us taken care of in no time!

Christine was awesome she is such a sweet lady and know how to do her job , i relly enjoyed having a little chat w/ her while i was getting my storage keep up the good work we need more ppl like her

Ms. Christine is very knowledgeable about the policies and is able to answer any question I have with a friendly attitude. I’ve been at this location for about two years and haven’t had any problems with the units (not even flooding during Harvey). Any issue that I have had has been quickly rectified and the grounds are kept clean.

Very helpful staff. The lady that's usually there is always super friendly. Not too badly priced either.

From beginning until I moved into my unit the property manager was very helpful patient and goes above and beyond for me when I call anytime & just overall! I wouldn’t pick any other location! She’s the BEST! Very clean and organized as well!

Ms. Christine was so polite and very helpful to me. She has very great customer services. I purchase a storage unit on today. Thanks so much for your help Ms. Christine😍

Christine was great went over everything w/me made sure I also had all the products I need to store my things! Great customer service!

Christine was wonderful. Very friendly lady and i enjoyed speaking with her. She made the whole experience easy and simple 2 thumbs up for Christine

Christine is very friendly and helpful.

I had a wonderful experience at this location. My move in was a very smooth process because of the manager Christine. She explained absolutely everything we needed and got us the perfect space that we needed after Harvey.

Precios y capacidad no a/c

They keep increasing the monthly bill and still had the nerve to change the business hours to earlier closings...ugh

Christine was very helpful. Place is run very well.

Christine was and is very friendly and helpful. Clean facility and very conveniently located.

When we needed a 2nd storage unit Christine was there to help. Great customer service, always a friendly and warm smile.

I have had some bad experiences with storage places but from the first day I called Christine with Public Storage, I was at ease. Last year my mother passed and putting stuff in storage that I cared about was important in addition, my home was flooded and I came out good at the Public Storage location. All in all, I am very pleased with Christine and Public Storage. I have no complaints not even with the angled driveways, that problem helped with the drainage when it flooded. Great place for storage.

Christine, from property # 21705, is a delight to work with. She continually goes above and beyond in order to accommodate to customer. She is, by far, the best Public Storage Associate that I have ever dealt with.

Christine was great! Friendly, efficient and informative.

I received great customer service and a clean storage room. I'm a very happy customer.

Charla did a great job!! She went above and beyond to find us the right space, and even though it was a tad smaller than needed, she was so great and friendly, we rented with her! Kudos to Public Storage! Great employee here!! 😊😊

Your belongings are safe and I would probably use them again. They make you get their lock if you do not have one at signing. It was 20.00 and was terrible quality. The key broke off in it after 2 weeks of use. I am very gentle with my belongings.

I was told one price over the phone.. Got there it was something totally different...

After having a devastating experience with hurricane Harvey, I visited Christine and she was so helpful. It was great to deal with such a friendly professional. Will refer anyone to her. She made this transition a breeze!

Christine is a joy to work with at this location. She took great care of me when I needed a storage solution and her customer service and help were outstanding.

Christine was absolutely wonderful. Treated me with professionalism and a smile. A real smile! Thanks so much! Kyle P.

I just got a unit with public storage at the spring location (4550 Louetta) and everything went great. The manager, Christine called a few days before my reservation date and then the day before to see if I needed anything. She was super helpful and accommodating on move in day. Very happy with public storage and the management at this location so far.

The manager Christine was extremely courteous, knowledgeable, and helpful. Always had a smile on her face and pleasant demeanor; I appreciated the excellent service. Thank you, Public Storage!

I made an online reservation and had planned to come in this weekend. Due to my work schedule I was not going to be able to come in this weekend, so I showed up unannounced in the middle of the day. Christine greeted me immediately and we got straight to it. She asked me for my name, looked up my reservation and brought me out to inspect the unit. The unit was empty, clean and easily accessible. We returned to the office to complete the paperwork. There was an issue with the online reservation which had removed the one dollar first month move in special from my reservation. This was an error caused by the online service. My need for two different units which are not both at the same location, beyond her control. She made a couple calls, a few changes and got the discounted first month rate quickly rectified. We have used this public storage location several times over the last 20+ years. I have never had an issue or complaint about their service. I have always been friendly to myself and my family. My only complaint about this location is the driveway. The area before the entrance gate is small and makes entering with a large moving truck complicated if there are other vehicles in the parking lot. This may be the reason they always have the largest size units available.

Christine the manager explained everything that I need to know how to access the storage. Very excellent service. Thanks a lot for your help.

There good to keep your stuff in

I would like to rate Public Storage 1 star and the property managers 5 stars. Christine helped me out today and Tesha helped me out with my first unit. They are both great ladies, very helpful and professional. Public Storage as an entity is a scum bag! The first month for $1 is only if you have never had a unit with them before and they will not allow anyone else in your family to get that deal if you have had a unit with them either. They force you to buy insurance monthly and you have to use the locks that they sell on the premises. None of this is disclosed to you when you reserve your unit online. BEWARE OF FEES!!! After my move is over next month I will be leaving PS behind. If I am ever in need of a storage facility again I will be looking elsewhere probably supporting small business.

Tesha got me in and out during my lunch break today . she was extremely nice with a beautiful smile.I'd highly suggest this location she is the best

Friendly and very affordable

Great Customer service they make you feel at home. Thanks toya and tesha!

Thanks Tesha S. for your providing an awesome customer service experience! Very thorough

Tesha, the manager, was very helpful and accommodating. Great service and I will definitely use again!

Omigosh the service was so great! The manager on site, Tesha, was so patient with me and willing to help. Very personable. I'd recommend this location !

Tesha was the bomb & very helpful!! Great customer service!!!

I have had two storage units at this facility for a while. I even forgave a break-in to one of my units as just a vandalism loss. But then, after trying to temporarily store some of my transition property during a residential move, I was confronted by an employee (Christina Matthews) who berated me for being on the property 30 minutes after the designated closing time while trying to unload my vehicle. She emphatically stated to me that I was trespassing and that I had no business on the property after the closing time. Don't get me wrong, I'm a "service industry" guy. I completely understand getting upset when someone comes in at the last minute and expects treatment. But Christina felt it necessary to accuse me of a criminal offense because I was a bit late in dropping off storage. That, to me, was completely unacceptable. I hope that Public Storage as a whole does not hold policies that are so counter-indicative of its normally hospitable practices.

Stay away this place has rats, verified I have pictures, as well the gate isn't maintained properly and is connected with extension cords and duct tape, and my family was locked in the property . When I called customer service they hung up on me. We never received help and had to walk home. Honest to god I have proof. Good luck,

Taylor and Shun have great smiles and great personalities. Great workers.

Taylor an Shun greeted us with smiling faces.

Taylor was awesome. Great service!

Taylor (Spring TX) did a GREAT job with helping us find the right place for our storage need. She was very friendly and helpful. She took her time to answer our questions and give us good tips for how to store our household items. Thanks!!

This location is very clean and I very much enjoy storing with them. Y'all have excellent customer service,Larissa and Letty are always so kind and helpful. I definitely recommend others store at this facility.

Letty was excellent on the renting process. Sweet gal, clean store!!

Would recommend this facility to anyone! Letty was a blast !

Came in to get some boxes for my move, boy I did not know ANYTHING about boxes, miss Letty assisted me on what I needed, thanks for helping me save money and my things !

My experience being with public storage has been Great! Miss Taylor is very helpful & KIND!!! Thanks Taylor for all your help☺

Letty was awesome and friendly for the paperwork process. And the unit is great too!

We have had a storage unit at this facility for 5 years and had a great experience until 2015. Our unit was broken into on three separate occasions and when we tried to get assistance from the customer service department, the front office, office manager and then district manager, no one would do a thing. The last time our unit was broken into (3 months ago), they completely broke the locking mechanism (hasp) and the facility has yet to replace or fix it. We have not been able to access our property since that time. Security lights are constantly out. They were out when our unit was broken into 3 months ago, and they just replaced them last week. This company has done nothing to help us feel safe using their services, but we cannot remove our property either. I would NEVER recommend this place, unless you want rental fees to continually rise while your things get stolen.

I highly recommend this particular storage place the staff is helpful in giving me information and Vince was very helpful and friendly. I give this place 5 stars

Vince did an excellent job with getting me set up with my storage!!!

VInce was very friendly and helpful... I would refer this location anytime. Thanks again!!!

Vince made the application process so easy. He knew we were in a bit of a hurry so , because he was organized and his great customer service, helped us make our next appointment, with minutes to spare! Very helpful...We had a choice where we rented a storage unit. So glad we picked Public Storage, and glad they have Vince !

09/30/2015 From B. Leake I moved out today, 9/30/15 and my experience was the best. Vince was very polite and professional being a long time customer he is new to me. But his customer service goes above and beyond. I rented a small unit in 2013 and the customer service was great. I no longer need the storage unit and the price is great although it will increase overtime. But, it still was affordable to me. Thank you

I been with public storage for 10 months and I'm very satisfied with the service. thank you Vince for helping me vacate today. thanks Larry for helping me back in Dec.

Jordan was really helpful when I was trying to make a payment. Jordan was very informative about how to make a payment on a storage unit and made the process a lot easier than I expected. Great Costumer Service!

Vince was super helpful in getting me set up with the right size/type of unit. He also made suggestions for helping to keep my belongings in decent condition. He was friendly and welcoming. I ended up upgrading and purchasing insurance but certainly not because of any hard sell from Vince. I'm happy I have chosen this location.

Vince was very helpful, nice, and friendly I recommend him and this property

Vince was a excellent representative for this location. He professional and knowledgeable my entire visit. Great personality. I would definitely recommend this storage facility and Vince.

Vince is the best!!! So helpful...enjoyed making payment...would never have expected that...lol!!

Have had the lock cut off of my unit twice in the last few months. While nothing is missing, they are claiming to not know the reason as to why the lock keeps being cut. I keep having to purchase new locks. Moving my junk somewhere else.

Awesome job shun. Keep it up

If I can give leti 6 stars I would! Great service.

Had to get a unit last minute. Letty was able to find me a great unit at a good price! Come see her for your storage needs.

Made a reservation here. Joshua and Letty were so helpful. Friendly. Positive attitude. Both of them really helped me out and went above and beyond to help with my questions and concerns. Would recommend this place to anyone who needs to store while getting great customer service!

Great price. Nice area! Leti was kind enough to give me and my son water while we were moving our things in.

Great friendly customer service. Young lady was very helpful on showing me different ways to make payments.

Very good. Especially with Mr Larry services and his excelent customer care!

We have had a storage unit here for a year and Mr Larry is the best manager ever! Always very helpful and very kind. We will miss seeing Mr Larry.

Larry has...Excellent customer service, Great people skills. pleasure doing business with him.

We have had a storage here for a year. We are moving out now and I just want to recommend this place because the customer service provided by Larry was superb. If you ever need storage go see Larry.

When we were moving out of our unit Larry was so nice to help us with loading stuff without even asking. He came up to us and offered. Great customer service sad to be moving from texas and not able to utilize the unit anymore they are wonderful. Had our unit for over a year and a half.

Hi my name is Lindsey I just rented a space here at the Louetta public storage location and Larry was very helpful and professional and great customer service

Great experience, Larry had very excellent customer service and helped me find exactly what I needed

Larry gave me excellent service

I have had a storage here for about 14 yrs and have been happy with them the whole time. I came in today to pay my storage and was greeted by LarryBowman and as usual he has been and continues to be such an awsome person hes never without a smile on his face and always has a very positive outlook. Larry is very helpful and a pleasure to be around. I hope larry continues on with this company for a very long time Thank you so much Trudy

I have had a storage here over six months and I would recommend this place to anyone. Larry is awesome. Thanks for great service.

Larry was really helpful to find me the proper storage, I will strongly recommend to rent here in this place

I've had a storage here for almost a year. What Is like about it is it's always clean and Larry is very personable and great customer service. Will recommend this place to everyone that needs storage.

Very helpful

Just rented a unit from Larry, and he was very helpful!!!!!! Great job!

I come into this facility every month to pay my storage. Even though my unit is at another location. Larry the manager here is so helpful and friendly I just enjoy going in there. He is a good representative of what a customer service professional should be.

I have a storage here. And Larry is great at customer service. I recommend this place 100 percent.

Larry was wonderful explained everything in detail great customer service and was easy to work with

Larry was very helpful, informative, and provided excellent service.

My experience was great! Larry helped me out and did an awesome job!

I'm a customer at this storage and I am very happy with the unit. I had a issue to deal with and Mr.Larry was able to assist me and took care of the problem immediately! Excellent customer service!

used this storage location. they were awesome. Larry was super helpful and nice. we would definitely use them again!

I have had a storage at Louetta for several months now. I am really pleased with it. I'm actually moving out today don't need it anymore but I highly recommend it. Larry is the best.

Larry was so informative and helpful. Answered all my questions, showed the unit and did all with a great attitude and smile. Would recommend this storage to anyone. Larry was great to work with.

Larry has great customer service and is very friendly to the customers. If your looking for a storage unit you've found the right place

The customer service was awesome & Ms. Michelle & Ms. Letty were very knowledgeable about the property. I recommend the Louetta location!

I was with a friend to has a storage at Loretta and we went in the office to transfer to a smaller storage. Larry the manager was so courteous and helpful. I was really impressed with how much he seemed to care about my friends suff. I wii for sure use this facility when I needstorage

I just stoppen in to rent a storage on Louetta. the manahet,Larry, was very professional and courteous. The property is very clean andI am happy with everthing.

Rented a storage today Larry the Manger was really helpful..thank you again

I have a storage at 4550 louetta and am quite pleased with it. Ive been here for over a year and i must say that larry is one if the most personable managers i have ever seen. Hes always on the ball and lifts my spirits every time i come over. Hes the best.

LARRY TO THE RESCUE I did not expect any help when I rented my storage unit. I have my own business and I was prepared to be on my own or arrange my own help, which I did. Mostly help because I have to be careful because of my back problems. One day I needed to add to my storage and had no one to help me with moving the large items I had in my unit already, or the new ones I had just gotten. It was getting close to closing time and I didn't even know if I would make it on time and I HAD big stuff to get out of my vehicle. So I called Larry the manager of my storage location. I told him my situation. He asked me what was in my unit so far and what size. I told him the best I could remember. He said to come on in and he would look to see if he could move a few things around to fit my new ones in. I was encouraged! When I got there. Larry came out and immediately offered to rearrange things. He started right away. After rearranging to maximize the space, he unloaded what I had in my vehicle and arranged it in my unit. I joked with him and said, "Now I can go shopping for more stuff!, we laughed. I thanked him and paid my rent. I feel very lucky to have picked this location with Larry as the manager. I recommend him highly. By the way, I did go shopping the next day and I still have room!!

My name is tom. I rented a storage at 4550 Louetta Rd the other day and it was an exceptional experience. The storage was just what I needed. The property is clean and well maintained. The access hours works great for me. Larry the manager was very professional yet refreshingly personable. He is the Rory McIlroy of meticulous attention to what I needed. He's the tom Brady of being a professional yet likeable representative of public storage. He's the pavorotti of personal attention to what I needed and last but not least he's the Michael Jordan of just doing things right. I'm very happy here. Larry always has a smile and makes me feel like he's really happy to see me. In my opinion that's priceless. I don't know what he gets paid but I'm sure it's not as much as he deserves. Thanks for having him there. He represents this company well.I reccomend this location to anyone who needs storage. Larry keep up the good work. My name is tom and I approve this message

My sister and I had to move and storage stuff at the last minute. Larry was so helpful and made us laugh. Great customer service. By the way nice prices.