The lady that helped us was very friendly and personable..
Every was clean and ready when i moved my things in. Denise was very helpful.
**EDIT 10/28/24 -- This place hires bots to leave good reviews. lol, they went from like 3 stars to a 4.6 in a month. Public storage will NOT answer your calls at the facility. They make you leave a message for the manager to call you back and you have no idea when you will get a call back and you have to keep calling over and over and leaving messages.
This storage facility keeps changing ownership. Has had 3 different owners since I have been with them for about 4 or 5 years. Public Storage just took over (May 1st) and even though I had NO CLUE this happened, and my rental agreement payments aren't due until the 15th of every month, they are sending me the most rude threatening and most unprofessional texts, emails and calls. DO NOT RENT HERE!!!!! They are VERY unprofessional. They have informed me that they have changed the codes to the gates and that I have to make an appointment to meet someone at the office to get a code. I live in another city 3 hours away. This whole situation is horrible and bonkers and freaking crazy how much I pay every month and can't even access my unit if I needed to at the moment.
Denise, was amazing. She really buckled down on those details, and constant had a smile on her face
Denise was amazing and very helpful and informative. Place was clean and definitely up to par. Better than a few other facilities in the area.
Thank you Eilish for moving me in...the process was fast and smooth;)
On this date, I spoke to Eilish and we had the best service possible. A very nice experience!
I love renting with Denise, she handles everything we need to have a peaceful move and would recommend her and Public Storage to anyone. Thank you for everything.
Denise took care of everything I needed. She ROCKS
Denise, is AMAZING. She is a 10 star in my book. Thank you for your help.
Denise and Elish both took care of all my needs, wonderful customer service. Everything was nice and clean my stuff fit perfectly in my climate control storage.
Bryan is THE BEST!!!! He helped me immensely!!! I highly recommend his help to literally ANY AND EVERYONE!!!
Had a wonderful experience with Denise the building looked clean and the storage was clean. Highly recommend will be back!!
I stopped in to view this facility and met Denise. She was so sweet and knowledgeable about storage. The property was beautiful. When i have to store my stuff it will definitely be with Denise. She deserves a raise Public Storage!! She's a gem
Me and my husband and daughter got a storage unit from here and Denise was amazing she helped us out amazing she deserves a 5 stars
Very friendly and Denise was very helpful. Hope to do business in the near future. Thank you!
Denise was amazing showed me the different options and was a great help
Very helpful and nice!! Very much recommended!!
“I had a wonderful experience with Denise at Public Storage. She was incredibly helpful, persistent, and sweet throughout the entire process. Denise took the time to show me around and helped me decide on the best unit for my needs. Her friendly and professional approach made the experience pleasant and stress-free. Highly recommend!”
Very helpful, was able to answer along my questions. Super friendly.
Another update...after not being able to access the gate during hours, they were kind enough to call me and generously went out of their way to make up for the inconvenience. I would give them 5 stars however, again I went to the same gate of entry to find that it was not working. I tried the smaller gate and it worked, but is not ideal for where my unit is located. I am not sure if this will be the norm moving forward. I do appreciate their efforts for going out of the way to make things better. That deserves 5 stars. However, the gate entry is not solid. I tried to use the QR Code entry and that didn't work either.
I enjoyed Joyce who was very patient, kind, and welcoming. She worked very hard to help me get what I needed and did not hesitate to ask when she did not know the answer. Great Job!
My only recommendation/suggestion is discounts for military families, Active Duty Servicemembers/Veterans, Fire Figthers and Police. They do a lot and sacrifice alot for this country and their communities.
Disappointed. Was told that their hours were from 6am-9pm. Go to drop off a car full of stuff at 8:22 and the gate wouldn't open. Irritated because had my children in the car and had to adjust everything so that they could sit comfortably while we ran errands after this disappointment. Not cool at all. Please get this right. Either you close at 8 or 9pm, which one?
Amazing customer service!
Had a good experience renewing my contract. Miss Joyce was helpful.
Kelly Tammy and Denise both were very helpful in the transition of my storage unit. They were friendly and help me to understand my contract going forward.
Kelly was so helpful. Great job
Very nice and secure storage. Gated and surveillance. The staff are very helpful and quick to reply. Highly recommended.
Facilities are safe. But not vermit proof... they are remodeling and i had one of the original unita so maybe this will improve!
The staff is very friendly, polite, professional, and go above and beyond providing outstanding & exceptional customer service. I am and have been very pleased.
Great service! Love the climate controlled units.
Love this place! I use it every summer for my school stuff!
Awesome customer service
Very clean property
I would definitely rent from them again
The people are really nice and friendly. Facility is kept clean as well. Highly recommend.
I called to get information about my reservation. The gentleman that helped me was very helpful helped me with the insurance the rental the gate code everything he was very polite. Very very nice. Told me everything I needed to know and said if I needed any help at all to contact them and he will be glad to help me. I would recommend Mandy storage to anyone and there are reasonable priced, thank you Lisa Mcdonald
2nd Review
After a few days of renting, I decided to rent another unit. Mandi’s Mini Storage has Great Service, Very Efficient, It truly deserves all 10 stars. 😞Only 5 Stars were Available.
Keep On Keeping-On
Tammy was terrific, very helpful. The facility is new, very clean and quite nice.
Faculty is always clean and the staff is easy to work with. Anytime I called with questions, they had the answers.
Great location and price. Clean facility lots of security cameras
I'm in security love it
Stop crime.
Nice friendly ppl work with you
The staff at Mandy’s are so nice and easy to work with. The facility is well taken care of. When we’ve gone to our unit after dark, it is well lit and secure. I would highly recommend Mandy’s for your storage needs!
I've used Mandy's Storage twice now. Nothing but the absolute best service! The owners are nice and very helpful. We'll I'm coming back to rewrite this because when I moved into the unit they prorated me for the month. I expected the same thing upon move out. As last time I was with them they prorated it and sent me back money. However this time they are saying they don't do that but I have my receipt showing they do. So they made me pay $70 for my stuff to be there for 4 days. Saying it's a month to month lease yet since I moved out I no longer have access to the unit but was charged. I will take my business to someone else next time. Very disappointed that the service this time was in no way as good as the first time. Also the first time I was with them they had a $20 service fee that was the lock they provided. Well they still take the $20 but no lock. Don't waste your time
Loved this place. We had a climate controlled unit. The place is very clean, easy to access, easy folks to work with/contact. If I needed a storage unit (climate controlled or not) this is where I’d go.
Very well maintained and secure been there for 2 plus years
I’ve had a unit at Mandy’s mini storage for almost 3 years now and while a lot has changed in those 3 years, I was met with an awesome customer service experience with my issue today. I had to move out of state and store all my stuff from when I lived in the area here. I have had no reason to visit on a frequent basis, but now I’m ready to move in to a new home and get my stuff out of storage, problem is my keys were lost about a year and a half ago. I called and spoke with Kim who was very kind and accommodating to my situation. She was able to ease my worries when I found out so many changes had occurred since I last visited and get me set up to be able to access my unit with ease. I would definitely recommend this place even if you don’t live locally.
My experience was not good the first time in February of this year but gave them a second try this December and still had a bad experience with the facilities payment and processing procedures. I have decided to vacate the unit only 3 days into my contract. I hope the next individual can navigate through this better than me.
Had my storage unit for over 4 years, great people, good prices always easy to work with.
Nice and clean facility. The staff was always friendly and’s quick to reply
Very clean , always available to help with any questions I have.
Easy process! Got in a unit right away! Great service
Unloaded and loaded up for several clients here. Always been clean, and I haven't seen any signs of mice like most storage places around town.
Update: I talked with Rick at Mandy’s and he had genuine concern for my problem. He even made a decision to make things right, and promised that there would be someone on-site soon. So I am changing my review and I appreciate Rick acting fast to my concerns.
I have used Mandy’s storage for several years. When Chris was the owner, the prices were much more reasonable, but now that it changed owners, there’s nobody in the office anymore, and the price is ridiculous for the large unit I pay nearly 200 per month which is outrageous. I’m very unhappy with the cost. Why does storage need to go up just because homes are expensive? That’s the last thing storage should do as people are struggling just to survive
NEVER ANYONE AT THE OFFICE DESPITE ADVERTISING THEIR OFFICE HOURS. ALL YOU GET IS MAYBE SOMEONE ON THE PHONE. DO NOT RECOMMEND
I've never been inside only in the parking lot
Had issues with late fees. Ryker at the office was very understanding and helped us figure everything out!
Price gone up and was not notified about the increases to storage unit.
very nice facility with indoor, air controlled units.
Very clean and affordable
Chris helped us get our storage room a year ago when we absolutely needed it and was very helpful and kind the whole time we used them. I recommend this place 100% and appreciate all they did to make things pleasant for us. Thank you!
Chris is a great representative for the company....clean place & fair prices