Fantastic leasing experience. Shayne did a great job explaining the process and providing all the details needed to access the unit. She went above and beyond to answer a lot of questions and this, along with her pleasant demeanor is why I would recommend anyone that needs a storage unit consider this company.
Aarion and Barbara were so much help! They got me squared away with a perfect unit for my needs in short order. They are both real assets to customers and their company. Thanks a bunch!
Super nice storage place. Nice friendly customer service. Fast and simple. Place is clean too.
Barbay is a great person!
I need say Thank You! For her in this store!
Just got off the phone with the manager Aarion and had a wonderful experience. Very helpful!
Very easy process, Shayne was great!
Pedro had me hooked up with a large cool clean unit within twenty minutes of my first walking in the door.
Aarion was a great help! Explained everything well, Addressed all of our concerns quickly, and was very kind!
I had an excellent experience renting a storage unit with Barbara at Public Storage. This was truly the best pricing, place, and location possible. Barbara was incredibly kind, professional, and helpful, and the entire rental process took less than 20 minutes. Everything was smooth and stress-free. I highly recommend this location and working with Barbara.
Thank you, Barbara!
Shayne was so helpful! This is our first time ever having a storage unit. She explained everything so clearly and showed us how everything works. She took her time with us and answer all my hundreds of questions. She also is just a very nice person! She made this experience so easy and enjoyable! Thank you so much Shayne for all you’ve done for us!
Barbra was very friendly and helpful, made the process super easy and the facility is very clean and secure
Easy process….Barbara made it easy
Renting a unit online was quick and easy. Went in the next day to see the place and unit and was given a tour by Pedro who was a nice guy and professional answering any questions. This place is very clean i would definitely recommend.
Ariana and Shayne are so helpful, great rates and security definitely reccomend!!
Shane was very helpful and professional. Thank you!
I worked with Heather and she was amazing! Very friendly. I was impressed with how clean it is. I appreciate all the help Geather provided me.
Talk to Barbara and her trainees! They were awesome and take care of business…
Heather and shayne had great
Renting a storage space was fairly easy and the codes worked plus the lock and keys were exactly where they stated. Shayne was great to work with as well.
I had the honor to be helped by Barbara and her Trainee Heather. I needed assistance in help with my storage and she was not just very curtious, she was very polite and helpful! It was amazing! She solved my problem and took my worries away!
From start to finish this has been so easy. No stress from any agent on the phone or in person with Heather and Barbara. Thank you very much!
Barbara is awesome. Great service!
We needed a quick move in for storage! Kellie was there and made the process super easy and was super nice! Great customer service!
Rented a storage unit at 25621 Two Creeks. Very nice assistance from Shayne who did a professional job answering my questions; showing me the facility; and, signing me up.
I had unexpectedly had to get a storage space. From my initial visit management was very welcoming, informative and SUPER helpful. When the movers arrived with my belongings a few days later AGAIN management and Shane was sooo EXTREMELY helpful and went above and beyond! I apologize I can’t recall the assistant manager name however she’s amazing! I would recommend this location. Thank you ladies for making this unexpected situation a smooth transition xoxo
Kellie was great and very helpful. She got us checked in and out fast.
Can ya'll please put a sign for this business we love signs
Great experience with this storage facility!! Barbra and Shane were exceptional! Very friendly so helpful and managed to save me some money since I used the storage a short amount of time. 10/10 experience!
Shayne was utterly brilliant & amazing. Very knowledgeable about the company & don’t forget kind & friendly. Her kindness was our deciding factor. We appreciate her so much! Keep up the good work.
Great location, staff and facilities! Barbara and her team were just great! Thank you
Kelly was amazing. We popped in unannounced, she gave us a great tour and we signed for our unit same day. Her customer service is top tier, if I could hire her to work for me, I WOULD 😘
Kellie was very efficient and helpful
Highly recommend this Public Storage facility!!! They not only take good care of their facility but also care about the needs of their customers. Barbara and Shayne do a wonderful job running this facility and always get back to you with answers to questions. They have been extremely helpful with helping us figure out what units were available and the process of renting. We need to store items while away on assignment for a few years and I have confidence in storing them here because of them.
It has been so easy to get a storage space and work with Shayne in this process! She has been very helpful, responsive and friendly. We have had to juggle a lot for our recent move and renting here has made the process go smoothly! Easy access right off the highway, units & facility kept clean, carts always available and lots available parking close to the elevator. Great place to rent storage space.
Had a hiccup with the website, but don't let that stop ya. Just call or walk in. Barbara, Maddie, and Dawn are all top notch and will get ya going. Super helpful!
The space is nice. Temps are well maintained. The ground floor is probably worth it if you're going to access your stuff often. In the rare high traffic times, elevators require just a little patience due to use. NBD
Thank you, Shayne for your professionalism and assistance with updating our storage rates!
We had a complex need and a lot of questions. Shane was an expert and incredibly patient with us, solving for all of our needs. What a great ambassador for a company!
Amazing customer service from Maddie and Barbara!!! Got a call from Dawn but was already being taken care of. Definitely recommend to stop by and rent a unit. Awesome prices as well!!!
Code worked. Door worked. Unit was 20 ft from walk in! Plenty of hand carts to help. Took 4 loads and we were done. Locked it up and left very very happy!
Barbara was the person i have met in Texas
She knew her shit!!!
I am a fan!
Go Barbara @ PS two creeks
Excellent customer service and friendly environment. Very satisfied with overall visit.
Shayne at Public Storage facility off I-10 by Ralph Fair Rd was extremely helpful and courteous. Got me in and out quickly. Many thanks, Shayne!
Great experience. The employees were very knowledgeable and helpful.
Renting here has been a great experience not only do they have the best deals and move in specials ,but Rebeca made us feel welcome and shebwas supper helpful and her positive kind energy made my day ,thank you girly!
Great new units with good pricing. Barbara is fantastic and exceeds expectations!
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Review for Barbara – Public Storage (San Antonio, TX)
I had a great experience at Public Storage in San Antonio thanks to Barbara! She was friendly, professional, and incredibly helpful throughout the entire process. She made sure I understood everything clearly, helped me choose the right unit for my needs, and went above and beyond to make sure I was taken care of.
The facility is clean, well-organized, and secure — and with Barbara managing things, I felt confident storing my belongings here. Her customer service is top-notch. If you need storage in San Antonio, definitely ask for Barbara!
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Outstanding service! Shayne was extremely friendly and took the time to walk us through every detail of the rental process. Shayne made sure every question was answered to our satisfaction. She made the process easy with no stress!
Shayne and the other ladies in the Two Creeks office are very helpful and friendly. We added a 2nd unit today and Shayne took care of this efficiently, showing us the potential storage units and taking care of all of the paperwork. In addition, the facility is new and clean. The only request is to make either a turnaround for a trailer or provide a 2nd exit so we can pull out without having to back all the way to the entrance.
Shayne was amazing! Got the best deal and was very informative and helpful. Strongly recommend using them for your storage needs!
Shayne and Barbara were very helpful.. great customer service!!
Barbara was very helpful with my visit today. I’ve been underutilizing my storage unit (storing two boxes in it that could easily fit in my garage) and, after offering a smaller storage unit, Barbara made the cancellation/move out process fast, easy, and friendly. If I ever need to get another storage unit I’ll be sure to come here first.
Hey are ya'll going to put a public storage sign up we love signs
Joan was very helpful, explained all details clearly, and was very pleasant.
Hey yall need a public storage sign we love signs can ya'll please put a sign pls
Arion was really nice and really helpful. I plan on getting a storage unit next month and Arion took her time and showed me a few units. The facility is really clean and it’s a nice area.
Such a helpful experience with Kimberly! She was able to help me pick a storage facility that worked better for my needs and was very kind and professional. The facility itself is gated, very clean, and super accessible.
Helped my elderly dad move his vehicle from across the street into the Two Creeks location and was impressed. In the process, we called and spoke with someone outside of the property (800 customer service), called and spoke with someone at the actual location, and visited the office, as well.
It was a little hard to reach the actual site to confirm our reservation, but once I got through, the woman I spoke to was super sweet! The only things I'd recommend for improvement are having a couple trash cans for customer use and perhaps have a variety of moving items for sale in your office. I had hoped to purchase a vehicle cover there, but ordered one online and had to return to put it on.
Other than that, everything was really amazing. Everyone I spoke with was friendly - every single time! The online reservation process was to the point, property is clean, location is ideal, access is easier (access gate code use at site and app). Last but not least, their customer service and prices are outstanding!
Thanks for making this move over to Public Storage easy!
Kim was so professional and helpful and seems a top shelf facility !
New facility near Fair Oaks Ranch that is secure, immaculate, and priced well below the competition! Kim and team are readily available to field questions in a professional and congenial manner. HIGHLY RECOMMEND!
Very nice facility! Pretty clean & excellent customer service . Definitely would recommend for anyone looking for a affordable storage option :)
Kim at the front desk is very helpful. The place is clean and very accessible. Thank you so much for your help.
A very nice facility with staff that has been friendly and helpful on every encounter and with any questions. Super clean and well lit.
Kim was very informative and a great help. The storage price was very reasonable. 5 stars!
Brand new, very clean and reasonably priced at 10% capacity. Staff was very friendly, accommodating and thoroughly explained everything. This review will change if prices start drastically increasing. Time will tell.
Great area and nice workers.
Great BRAND NEW storage facility recently opened in the Fair Oaks Ranch /Boerne/ Leon Springs area! I recently had a great experience working with Kim at this great facility. She was very helpful and friendly and I got great deal on my unit too. I Highly recommend this Public Storage!
Kim was super friendly and helpful. Signing up with her was quick and stress free.
Amazing experience! Friendly. Honest…. Clean and very professional experience! Highly recommend it.
Highly recommended! The staff has been extremely helpful in getting our family situated with several storage units. Kim, Arrion and Kenny make and amazing team! Thank you for making our experience with your company a positive one.
I have visited this location twice and both times the service and professionalism by staff has been outstanding. Both Kim and Arion were extremely helpful and patient in setting up my rental account and answering all of the questions I had! Thank you both!
I went in last minute with my daughter to get a storage unit ,we had no idea what we were looking for and fortunately kim was super helpful and quick to the piont with helping us decide which one fit our budget and all our stuff . I'm very impressed with this place and so is my daughter .