Property is clean and the restrooms clean Ms. Petra is very professional and friendly
Peirta was amazing and very helpful.
Great customer service!
Will definitely recommend public storage.
Peitra was accurate and efficient and was very informative. If she hadn’t called me back and explained things since my inquiry was over the Internet I probably wouldn’t have gotten the unit. So thank you Peitra for your help!
Peitra have great service very professional highly recommend
Peitra is awesome always helping and cleaning very professional
I’ve been trying for a couple of days to get on here and write this review, and honestly, it’s long overdue. The manager, Ms. Peitra, at this location truly deserves to be recognized.
She has consistently greeted me with kindness and has provided excellent customer service every single time I’ve spoken with her—whether in person or over the phone. She is also amazing at multitasking; she’s always on the move, taking care of customers and handling business with ease.
I’m writing this now because I recently needed to make a change to my account, which required calling the office. It was difficult to get through after multiple attempts, so I left a voicemail. I did receive a call back quickly, but due to heavy static on the line, I couldn’t understand most of the message—and then the call abruptly dropped.
Shortly after, I received a call from Ms. Peitra’s personal cell phone. She explained that their phone lines were having issues due to internet support problems and apologized for the inconvenience. I explained my situation, and she immediately offered to help. She patiently walked me through each step, explained what I needed to do, and made sure I understood everything clearly. She truly took the time to listen to my concerns and helped me find the best solution for my needs.
Ms. Peitra goes above and beyond, and her dedication deserves recognition.
5 STARS ⭐️⭐️⭐️⭐️⭐️
Awesome front desk thank you Peitra
Ms Peitra has some of the best customer service I’ve seen in a worker and she was able to solve and accommodate my concerns in a timely matter. Not to mention she holds the entire location down by cleaning on her free time.
Had some issues with my storage unit but carina was nice fast to help solve the issue the hospitality at this place is good and will help resolve issues quickly
I came in today and Peitra helped me today. Great price and time of their storage being open. Got set up in 30 minutes.
Peitra was a delight to do business with
Peitra was amazing!! If you need anything see her!
Peitra is so nice always willing to help great person
Mrs. Peitra is awesome with my move out answered all my questions and was so helpful beyond words being disabled she was a awesome with her customers service is 💯 ...Thank You
This location is much improved and I can honestly recommend them without hesitation. 5 stars all the way. Ms. Pietra is the very definition of superior customer service.
Petra was very helpful assisting me with my upgrade. Excellent customer service.
Peitra gave great service very friendly clean property
Peitra gave great service very helpful
Destiny and Peitra provided great customer service. Destiny even took the time to show me two units and help me decide which would be best for me.
Petra is very professional and very helpful. Been using this location for almost a year and never had any issues.
Peitra was amazing, super helpful, professional and informative. She made moving in a breeze.
PEITRA was great so nice Anna very professional
Petra , is the most helpful worker here . Dispite my money problems she helped me a lot and I’m very grateful for that
Peitra was great. I’m deaf And she was awesome great customer service
Peitra gave me excellent and helpful service. Was quick and easy.
Petra gave great service and property very clean very professional
Peitra was at great service and provided all the awesome customer service
Peitra was able to help me with payment and get my fee reversed so friendly
peitra was awesome got me agreat rate nice and clean very professional
Mrs. Peitra is always such a pleasure to work with. Every time I call or stop by, she greets me with kindness and a willingness to help. She goes above and beyond to make sure my questions are answered and that I have what I need. Her professionalism, patience, and positive attitude truly stand out, and I always feel valued and supported when working with her.
Peitra was great was able to move me from one space to another was do simple
Petra is awesome she was in the office at Chelico And I have unit at Hackberry Anna the man there is rude we miss peitra
Petra was a great help getting me a good unit very nice.
Suzanne was awesome helping me out with my payment.. big smile 😀 and wonderful personality
Peitra was a great help very nice
Peitra is awesome so nice And everything so clean Anna very professional
Peitra have new a great rate and excellent customer service
Petra ĺ love her! She is awesome ! Love her, she needs a 150 percent raise!!! A true 💎gem💎
Peitra helped me so much great service
Peitra was great. Very thorough and kind. This is one of the best storage facilities I've been to! Thanks again Peitra!
Great experience. Peitra was very helpful.
Peitra was awesome very friendly Anna professional
Won an auction here and the customer service was wonderful. I actually know Petra she is so wonderful and caring when it comes to everything about public storage. I met her when she was at the Hackberry location and when I went here I was happy with the service provide.
They do read the reviews. New carts were added and there were plenty to choose from! That mediated the problem i had.
While the price was great for the size unit I got there needs to be more carts. I've been 5 times in the last few days. 4 out of 5 times I've had to wait for a cart.
Bought auction unit piedra was awesome
Peitra gave great service very professional and friendly
Very friendly and helpful!! Answered all of my questions and she is actually there on property, something this location needed very much! Someone who knows customer service. Thank you!
No problems with this facility. Great service, always clean, easy access.
Peitra did amazing Job with getting me a storage today and the Services was great!
Peitra help me out perfect
Peitra was a great help getting me into a bigger unit great customer service
Petra gave great service very professional
It was great in the beginning but this yr they raised the rental of the unit and it's too much. So I decided to buy a storage shed and have it at my house. I know it's mine and paid for.
Susan provided 5 star service
Petra was very friendly and courteous and professional
Pietra was great , explained everything well and professionally, made the process very simple.
Peitra was great doing the rent by phone very professional
Peitra is an angel on earth! Professional, friendly and beyond helpful with all of my needs and concerns. Public Storage, give this woman a raise!
Nicole is absolutely amazing.
Peitra gave service with rental over the phone great customer service
Peitra is awesome in a auction buyer and she was so helpful very professional.
Steve was great! Nice and clean too!
Property is very clean, well maintained. Pietra was very informative, and offered great insight as to how big of a unit we needed!
Always nice to see workers cleaning! Stephen is so energetic
Peitra was a great help to help me change my email she’s very friendly
I went to ask for information and Chris there was very friendly and knowledgeable, definitely getting an unit once my move is completed
Chris was so helpful, thank you we really appreciate it
Met Donna, great service!.
Incredibly clean and amazingly organised place. My first time getting some storage and Chris at the front desk helped me through every step off the way. I'm not local so I really appreciated their patience and even walked me through the storage unit to show me mine. Amazing place!! Thank you!!
Jennifer was very helpful and went above and beyond to make sure all of our needs were met and even went as far as calling Calvin the district manager who also went above and beyond, Definitely recommend
Wasn't satified at first but they called me and made it right for me ...so yeah good good
We rented two separate storage units on the PS app. Not knowing the layout of the facilities and where the units where located, Chris, the manager, helped us switch units to make the unloading of our United Van Lines semi truck a very seamless ordeal. (Two full days to load) One 9 hour day to unload!!
The fully climate controlled facility seemed to be working just fine. Clean restrooms and cold water fountain also was a plus. Thank you Chris, for everything!!!!
Christopher was very helpful and answered all my difficult questions!! Will continue to come to this location due to the awesome service I was given! 10/10!!!!
Had an amazing experience at this location. Chris was kind, professional, and informative. Thank you Chris for making me feel at ease with my decision. Definitely recommending this location.
Chris was very helpful, he seemed very knowledgeable and friendly, thanks for your great service!
Chris, the manager was very kind, knowledgeable and helpful. Very professional, thank you Chris!
Chris has amazing customer service and got me an excellent deal.... I'm am very pleased
Great storage place, but it increases the rent by 20% every year I started at 105 dollars on 2023 and right now I got a notice that the monthly rent is now going to be 193.00 dollars starting April 1st 2025
Petra and Kristie were awesome great service Anna very friendly
I’ve never rented a storage unit before but Stephen was very helpful and answered all my questions to the fullest. 10/10 recommend!
Steven is awesome, poor guy had a rough week with the elevators being down, but they did get at least one fixed the day I was there. Next time I went they was in the process of repairing the second one. Steven was up beat even with all he was dealing with. He was able to show me the unit I rented, but I realized it might not have been big enough. He very easily switched me to the next size up. The location of the site is very easy to get to.
I was able to get the district manager respectfully handle my claims on the property that were reviewed. I appreciated the accountability and assured me they will work on this. Thank you Jesse for showing great customer relationship amends on this matter.
Christopher Thanks for your help of getting me into my new storage unit greatly
appreciate everything you did a wonderful job
Stephen was amazing and answered all of my questions in a nice and professional way.
Great customer service Christopher was a great Rep with lots of knowledge about the facility handled questions very well
Great service and the place is super clean.
Thank you steven for giving me a good discount
The employees here are so very helpful
Steven was great at helping me choose my storage unit size!
Stephen was great and made sure I had the information to make my move as easy as possible. 10/10
Jay made my experience really good. He helped me open the door to the building (the door handle was loose) and even helped carry in a few bigger items when I first moved into my unit (someone stole/misplaced the cart they have for the building my unit is in).
Stephen D. Was of great service and had ran me through the details I needed for the storage and over all was Professional and very helpful. I recommend 👌🏼💯💯
Christopher helped me out very polite. Clean facility carts right by elevators great for not wanting to go up and down especially if you have heavy items!
Appreciate Steven answering every question I had thoroughly and going out of his way to make sure I had a smooth move in process.
Steven thanks for your help!
The facility is very clean and quiet. I was able to get into a unit in under 10 mins. Christopher was very nice and very helpful and informative. Access is easy and simple to use. I'm confident our belongings will be safe !!
Thank you Chris for your help
Christian I forgot his name I think it was Christopher was a great help he provided excellent service to me .
Love the security provided.
I really happy with the location, price, and facility.
Christopher was super helpful. Overall a great facility in a convenient area. I like the fact that it has an enclosed drive thru area for loading and unloading. Definitely will be helpful if it’s ever raining or too hot outside.
Chris did a fantastic job helping me with my rental space
After speaking to Jesse Johnson he has finally made this whole storage experience easier and has been such a great help. Thank you so much. Hope to continue to have a better experience moving forward. Thanks to Chris as well for his help ans well.
Just wanted to share that we had arrived with a reservation for Labor Day special and it turned out that there were no more units for this special we were set on leaving however Christopher was super accommodating and kindly walk us thru some options that made financial sense. Christopher saved the deal for Public Stirage his knowledge and Carismatic personality allowed us to feel comfortable moving forward with the location. Thank you Christopher Piblic Storage is fortunate to have you working with them.
Mia service was awesome! She was very attentive and helpful when returning my call. I had a few questions about my storage and she was able to assist me. Great attitude and positive manners. People should be kind everyday just like her! :)
Stopped by the other day to get pricing. Was greeted by Chris who showed me around and answered all my questions and concerns. Great guy!
Chris was very helpful and informative about the units and made me want to rent a storage unit here at this location. Was also very nice. I would definitely refer people to rent here.
Good customer service and great clean place 👌
The manager Corina Gonzales is extremely helpful and keeps the property very clean.
Christopher was great and very professional
I was helped by Corina and greeted as soon as I walked in. She gave me all the info I needed as well as a simple and quick breakdown of my payments and the expectations of being a renter on the agreements. It's my first time renting a storage space and the process was smooth thanks to Corina :)
Every year I get a storage only with y’all love the one And only employee lady that is so nice and helpful Mrs.C
Peitra was amazingly helpful.
I rented a unit online and once that filled up. Corina helped get me set up with a second unit. She was very helpful. I always see her going around cleaning up the area. She had 5 other groups needing to get a unit and was kind to each person she helped.
Corina was very helpful, friendly and easy to talk to! She definitely made my experience great!
Corina was so friendly, helpful, and very knowledgeable about her job!!!
Corina is awesome, sweet,kind, caring!!!!Outgoing!!! We need more people like her working!! If there was a 10 I would rate a 10. Thank you,Corina for all of your hard work!!!! I appreciate you very much!!!
Corina was very happy to welcome to Public storage at Chellico drive. She help me with the service I needed with an astounding experience affording me the best customer care I have ever experienced, Thanks Madam, you are great.
Worked with Corina today on getting my two units squared away and she was a great help both professionally and personally.
Karina was a great help outstanding customer service! Made the whole process simple. Had trouble with my unit when trying to enter she helped right away.
Carina is amazing!! Took her time explaining everything to us and even showed us a unit to make sure our items would fit. Went step by step telling us the rules, details and getting our storage. Very clean facility, inside and outside. Storage rooms are very clean. Very easy process and great customer service. Thank you Carina!!!
Corina was very helpful and kind. I’m glad she was the attendee. She definitely made me feel welcome and made me feel like I chose the right place. Thank you Corina.
Costumer service was great! Also so clean and comfortable to walk thru. Worker Corina was the best. Explained everything and had so much patience.
Need manager on premises, female attendant was in need of help
Carina helped us rent our first storage unit and the service was astounding! The facility was clean, well kept, service was friendly and knowledgeable. Overall great experience and somewhere I would recommend others to go in the future if they need a secure place to store things. Thank you Carina for helping us get everything in order!
Easy process and great service. Curtis made everything easy :)
Cindy was very helpful ironing helping me select the right size storage unit.
The manager Cindy, is always so nice and very helpful. She's always in a cheering mood.
She was very nice and very helpful and very respectful , made it so easy for us!!
Very happy with the Cindy, she was very helpfull
Reasonable prices, discounts/specials for new customers, very clean inside though I can't say the same thing for the outside of the building. There's alot of trash in the parking lot. I haven't seen it clean since my first day there. Not just anyone can get in since you need to put your access code at every door to get in. There's the door by the elevators to go into the 1st floor storages and I always have problems opening it. I put my code like 4 times before i get it to open. Regardless of this little thing, I still would recommend this location to anyone looking for a storage unit.
BEST Customer Service! Very helpful! I needed a storage unit right away, and they helped me get into one at that very moment. Shout out to Cindy, thank you so very much for all your help!
Cindy was very helpful and helped us find the perfect amount of space to store our stuff in. The units are very nice and clean. 100% recommend
Gary has a very clean store!
Their staff are super nice, professional, and the process was super easy and good prices compared with others!
I just want to say Me and My Wife went to 2 other storage Companies and weren't happy with customer service, but Ms Crystal was So Respectful and Helpful that i had to make sure Everyone knows where to go. Thank you Crystal
They Have Extremely Good Deals On Storage Spaces Here From Small To Big. I highly recommend if you’re trying to save on storage. Also customer service is A1 I talked to a man name Meho He Was Really Good At Explaining & Going Into details so there was no left out details or unanswered questions I give you guys 5 stars all the way around
From what I’ve experienced here Meho is great with customer service, great with his words and getting you to understand with that being said we will be returning
Very professional and very clean just a great storage company if I may say so myself
Really great place, clean also great staff.
Cindy the manager is so helpful. My wife and I needed a storage for our move. We showed up unannounced and Cindy took us to see several different size lockers. The place is very clean.
Beautiful facilities, great customer service desk.
They went above my expectations.
Thank you
Cindy was very helpful finding me a unit to rent
Ms. Cindy has been in the office since I first rented at the property and has always been very helpful and extremely polite. Highly recommend this location as it is clean and affordable
Found the place e real clean ms.cindy very helpful and patient with me.i am partially handicapped she asked how much stuff I had and showed me what I would need.we got all the Info.and I'm set.thank you ms. Cindy
Very easy to make a reservation online and access unit on my own using the app. If you are just renting a unit and not a parking space for a vehicle you can enter through the front loading zone that’s COVERED! Easy, straight forward access to first floor or elevators. Customer service was great at the desk and over the phone when confirming my reservation as well as answering all of my questions. The facility is very clean and well lit and has carts available to move belongings. No complaints at all.
Very clean, the units are air conditioned.
Dustin did an amazing job at explaining to me about the prices, and telling me about their facility. Overall he really made me excited to rent at Public Storage!
Manager Cindy was the sweetest upfront honest person I met. She walked us though the process and price and made you feel at home. Thank you Cindy for providing such a positive experience on my first storage. Very clean and easy to use/find my storage.
Cindy is amazing! Very professional
This place is so clean and very easy to find your space. Cyndi, the property manager is very nice and accommodating. She also makes sure that the place stays clean. Aside from being the property manager, she is also the cleaning lady, lol!!!
Wow! What a great experience we had. Cindy was amazing! Very helpful and provided us with great service. The storage facility is so clean and well kept. Thank you Cindy and Public Storage for making this a smooth transition.
Please do not get discouraged when you first call and things don't go well. For instance they spell your name wrong or someone you know used you as a contact person on their storage and you weren't aware. This in turn shows up like someone else is using your email because they have your email and phone number in their files. It was a mess it took awhile to sort it out, but it got done right.
When I connected with Cindy everything went smoothly. So stress free. I felt better about making the change. She is straight forward, easy to communicate with, very friendly, (you don't just feel like a storage number). She took her time explained everything to me Twice 😂 (I was having a bad day).
The facility is kept clean and the set up is great. The only thing is the don't offer Veteran's discounts or any other kind of discount. This is not on Cindy. It is the Company.
Let's not harm the messenger! She is only doing her job as told and she is Awesome at it. Keeping smiling 😃 and doing the great job you do Cindy.
The employees were very nice and polite I appreciated their service
This place is very clean. I always see Cindy with a smile and Gary always with the sweeping n mopping.
Amazing staff always there to help with rental and general facility needs. This facility is so clean that it could pass any cleanliness inspection thrown at it!
Thanks for taking care of the facility and being there to help ensure people can get in and out when dropping off items at their unit.
Very clean. Easy access and super helpful Management. Couldn't have been easier. The Manager Cindy walked me through every step. Including helping me download Public Storage app on my phone to make things easier. Climate control and security cameras throughout property. I feel at ease knowing my possessions will be safe.
Cindy the mgr. Is very helpful and very professional. She was was very attentive and courteous In all aspects of service and information. She is definitely one of your best assets.
This public storage is very clean and the people at the farthest very helpful I want a storage unit off storagetreasures and it was well worth it one of the best ones I have one yet at this location I get a five stars
Great, and welcoming very easy to speak with. Front desk was a good help 👌🏼
Mr.Gary it's a priceless coworker have a great customer service when you walk through the door you feel welcome and thank to Mrs.Cindy for a safe storage environment blessing.
We appreciate that this location is always clean! We have enjoyed having our storage unit here.
Friendly staff super helpful. If you go ask for Destiny, she's the best
Back for the second time to store with Cindy and Gary!! Love this place!
Place is very clean! Cindy and Gary are very helpful!!
Very friendly people super clean facility. They took the time to show us the best location and size we needed.will definitely rent again from them
Shout out to Melissa working hard to keep the building shiny and looking great! Her customer service skills should be recognized as well. Attention management, Melissa should be recognized for her positive and friendly attitude, she is a asset to your company!!!
Great customer service..all my questions were answered..thank you
Destiny was amazing! She was very helpful and answered any questions I had. Definitely recommend this storage unit and location.
Gary was extremely professional and Cindy is the diva of Public Storage. Highly recommend!
Cindy and her boss are one of the best people we’ve ever come to know! So helpful and full of knowledge! Definitely recommend this location!!
Convenient location with friendly staff. Well priced and would definitely recommend.