Public Storage Self-Storage Units at 2901 Miles Rd, Sachse, TX

great place , clean and well kept

They recently updated the app so it makes getting in the building easier when the app doesn’t connect automatically. It’s used to be tougher but not it is much more seamless

Rina was the ABSOLUTE best! She is your girl to go to.

Rina is so pleasant and a great assist! Her customer service and kindness are amazing! She helped me from A to Z with reserving my unit! :)

Stavros and Lorri did a great job making us feel welcome! They were very informative and helpful! Definitely recommend them!

Mrs Rita gave great customer service in providing me with what I needed..she has a fantastic personality and that's what we look for when it comes to customer service 😀..

Amazon costumer service.

I wouldn’t recommend this place. The codes don’t work half of the time and I have an issue with my door not being able to lock properly. When you call the office no one answers and when you leave messages, no one returns your calls.

Mr. Stavros was Very very professional and very helpful with my decision on my unit. Customer Service was outstanding…

Lorrie was EXCELLENT! I was super frustrated with the app and website, but she took GREAT care of me and my family. Not sure if I recommend public storage, but as long as Lorrie is working her I’ll recommend this location!

The team at this location is always very friendly and helpful. I have used many different storage facilities across the country over the years, and this has been by far my best experience. James

Everything was great until basic decency came into play (corporate, didn't have the pleasure of meeting the manager, but they seem like a lovely person from the reviews). The facility is clean and organized. The systems work great without hickups. I rented a unit here two months ago as a temporary storage area I would use for two months while moving and move out right before September (08/29). Some things got into play and I wasn't able to move out before September (09/04) and was charged on the 2nd. I tried asking for a refund and was denied as the policy didn't allow it. I do understand it's technically my fault for moving out late, but I can't say I am happy after paying for an entire month for a storage unit I have no access to. Just because it's policy doesn't mean it's a good policy.

Great costumer service

Rina was very friendly and informative. She provided wonderful customer service!

Easy process , so informative, thanks so much ❤️

"Rina was fantastic. I walked in at 5:45, and she was ready to assist me. She gave me a tour, and we wrapped up the rental process smoothly. She was down-to-earth, friendly, and all smiles. Thank you!"

Public storage is good in service and space in my experience.

Excellent service and clean facilities

Rina was great she was really welcoming and helpful. Great energy

Rina was amazing great customer service.

Rina is awesome and easy to cooperate with customers and make sure everything was a comfortable transaction. There was an issue of change of unit number to a different one. It also wanted to charge us more even though we reserved online (with Rina walking us through the process). It still wouldn't change. So she said it was now past 6pm and the district manger was now not available. She will take care of it in the morning. It took a bit of time to complete. She was soo bubbly and friendly. Highly recommend this location!

Rina was very informative and friendly. She showed us the different spaces and was very helpful to guide us through the renting process highly recommend her! I wish you could duplicate her work ethic for all your new locations!

Robbie and Rina are the best customer service people ever. So friendly and helpful. Answered all by questions and helped correct my little mistakes i did online.

Rina was very professional, helpful, and personable! Loved the rental experience!

Excellent service and facility. Thanks Robbie!

Rina was amazing with help. Great property to rent from

Stavros was very helpful and kind. He was able to help me quickly.

Mr. Stavros at the facility was extremely courteous, helpful and guided us through the process and also made sure we have apps downloaded on our mobile as wells as took us to tour the facility. He told us about the promotional offer going on currently and got us all squared with our needs and every single questions was answered. I would refer Stavros to friends and family. Thank you Stavros.

This location is amazing! STAVROS goes above and beyond to help make this a great experience! I would highly recommend!

I rented a storage unit from Public Storage to store my belongings between moves. I rented in November and moved out Feb 1st. A manager called about 15 days earlier because removed my credit card from auto draft. He asked if I was moving out. I informed him that I was planning to by the end of the month, but I would let him know if I was going to stay. He stated that if I was moved out on or before the 1st of the month I would be not charged for the upcoming month. I moved everything out the night before the 1st but show up to clean the unit and check out first thing in the morning of the 1st. I showed up before they opened and finished up. I could not find the manager when the store opened so I went on the app to confirm I was moving out. Nevertheless, I was charged $70 for the upcoming month. I called twice and requested the charge to be removed. I was declined twice. In the past I have never had a problem with them and have used them many times. But going forward I am going to use another company. It was unfair to inform me that I would not be charged if I was out on the 1st. I got charged $70 dollars for nothing. Very unprofessional and poor service and decision making. I won't be back.

Highly recommended Storage place. Stavros the manager provided excellent customer service, helped me out with everything I needed right there, great communication!. Facilities are clean and easy to access. Outstanding.

Stavros assisted me in getting the unit I needed. He was very helpful with any and everything I needed. Clean building. No problems getting everything set up. Soon getting my parents set up at the same location.

Quick,simple,had many options to pay in person or online

I highly recommend renting at the Sachse location on Miles Rd - great price, climate controlled and clean. Stavros the manager provided excellent customer service; very knowledgeable. He showed me the location and inside of the space I rented and the really nice covered unloading area and flat carts I could borrow to move my items. He mentioned he would have my space cleaned, even though it already looked great - and the whole facility is very new and clean. Since my unit was located way in the back of the building he even went through the extra trouble of trying to find the same size unit closer to the dock area. I’m very impressed with my experience at this facility and highly recommend it for your storage needs. Ask for Stavros!

Stavros is a winner. Very nice, informative, and honest. The Public Storage at this location is clean, safe, and for the price I paid for my unit - affordable. Stavros took his time to explain and inform me about the storage space and answered all of my questions. I did not feel rushed to make a decision. I am very pleased with my experience at the Public Storage location. Thank you very much.

Stavros is the best employee I have ever met!!!! He made me feel like I was at home. If I could take him with me and put him in every establishment I visit, he would never leave my side.

BEST CHOICE EVER and Stavros and Teresa saved the day on my move in day! Due to a fire, my contents of my apartment were packed up by a company chosen by owners of the complex and they never sent me pictures nor told me the number of boxes packed, along with my furniture. My movers alerted me that we would need a second unit, so Stavros & Teresa got me a second unit, 2 down from my original unit, and my movers never had to stop and wait for paper work. Great service by this team!

Stavros did a great job in helping me rent the correct size storage unit. Look him up if you have storage needs!

I'm always hesitant about storage, but Daniel made the whole process as quick and painless as possible! Great customer service!!

Stavros was most helpful and very pleasant person👏👍🏻

Great facility with friendly staff. Super clean. Mr. Stavros provided excellent customer service

Great location. I set up a space online not realizing my location was not climate controlled, so they found me this place. It's new to Public Storage, so got a great rate and first floor unit. Upon arrival, even though it was first floor, my unit was in the back past plenty of vacant spaces. So I found the manager on duty, Judy, who helped me find one just inside the door! Great customer service, clean unit and other then the garage entrance out back, really convenient and reasonably priced. Right off George Bush so easy to get to too.

Great facility with greater customer service, Sunday made a stressful process easy and was very friendly and helpful

Great property.

Mr. Michael is amazing! Customer service is always great, he’s very welcoming, hospitable, and knowledgeable. My wife and I definitely recommend Storage 365 at Sachse. Mr. Michael will take good care of you!

Customer service with Mr. Michael was great. He was patient and explained all services offered. The facility is clean and I felt safe. Thank you again!

Storages are clean, secure, and well kept. Michael was very accomodating throughout tour, would recommend. 👍

Michael and Brad were so helpful with the process of getting our storage unit all set up. Awesome customer service!

Friendly & professional Managers (Mike & Mindy Parker), facility well kept, smells fresh and clean!

Great customer service and very clean facilities. Brand new!!!

Had an excellent experience. Loved the patience in finding something that fit our needs. I recommend definitely choosing them for ease of access, service and affordability.

New facility and it sure is nice! You can tell they pride themselves on safety for the customer and cleanliness! Michael and Mindy made it an easy process thank you guys so much !

Great experience!! Mindy and Michael were great.

Michael was super helpful with getting me into a unit. Super clean facility with smiling faces and ready to help!

Brad, Mindy & Michael were super efficient and very nice!

Mindy was a great pleasure to work with. She is very courteous and kind. She really cares about the customer and is very genuine. I would diffentianently suggest coming to talk to her.

fast and easy!nice facility. I would recommend!

Exceptional, exceptional service today.

A stunning sight to behold. you can really feel the dedication and compassion when you walk into the building. a warm and welcoming feel that lets you know you and your belongings are treated with the proper respect and consideration.

Brand new storage place. Great rates and very good customer service.