Public Storage Self-Storage Units at 24988 FM 1314 Rd, Porter, TX

Quick and easy. Shelly was great and took care of everything for me over the phone and via email. Upon arrival to store my things, my unit was clean with my new lock and keys placed inside ready for me without having to do unnecessary paperwork. She sent me a very good map of the facility identifying the location of my unit and the code information to go with it. I highly recommend this place.

Ms. Shellie helped me out and she even made me laugh 😂 thanks pu6lic storage thanks Ms. Shellie.

Shelly was very knowledgeable and was great help

Ms Shelly went above and beyond to find the right unit and price for me! Really appreciated her help so much that lady is with millions !!

Ms. Shelly is a very nice caring person who gives her customers great customer service

Great and honest service received here. Shellie was so great in helping us choose the right size storage for our needs. Didn't feel she was trying to push something we didn't need. The place is well secured and taken cared of

Shelly is so great to work with. She tries really hard to get us the best price on the storage unit we need. Very customer service oriented, informative and professional.

This place was absolutely phenomenal I got in before they even opened and Shellie was so awesome with me! She got me in asap and was so willing to help me! 10/10!

Shellie keeps a nice secure property. Always very helpful, very nice lady!

The customer service woth Shelly is excellent. She always there to help me with a smile.

Shellie is fabulous!

Shellie is amazing, she definitely deserves a promotion/raise

Shellie was so very helpful and attentive to my needs!!!

Great experience so far!!

Shellie was fantastic!!! Very friendly and knowledgeable. If you’re looking for a storage unit ask for her.

Excellent service from the minute you walk in. I just drew a blank on her name. 😳 she assisted me with size and forms. I had the padlock required.

Shellie is awesome property manager

Shellie is great friendly and helps you with everything

Shellie is kind very helpful. She went out of her way to find me storage near me affordable[ pocket friendly] that alao suited my needs. It is not about her getting the business; rather it is about promoting other Public storage units as long as it meets the clients requirements. Shellie thank for all the help in finding me what I needed. Be blessed.

Shelly is the nicest person and was helpful throughout the process of moving in and out. I moved out on the last day and she made sure the auto pay was canceled in time. Would have loved to stay, but corporate increased my rates twice in a one year span.

The facility is very clean and very well kept. I have nothing but good stuff to say about Ms.Shellie . She answered all my questions and took the time to actually listen to what I needed. She eased my anxiety since this is my first time using them. She is the sweetest I am so glad I went with them !!

Ms Shellie was so helpful and just the sweetest person!!!!

Shellie was very sweet and helpful! Great customer service.

We decided to rent a unit here for our storage needs. We are moving in with family to save money. So we decided to put our stuff in storage. We choose Public storage. Shellie was wonderful she was so polite and had us laughing. She walked us to our unit we reserved online to make sure we loved it. She even called to check on us after move in to make sure everything was good and went smoothly. The unit was clean, Storage was clean, she made sure we knew they take security seriously and watch over the property. I would recommend them highly the make you feel at home. Thanks Shellie.

Very nice lady. Helps out and gives you all the answers

Shellie is great and she help me with everything.

Great customer service

Shelley is very knowledgeable and helpful.

The manager Shellie was very informative and helped me get settled into a storage unit.

I recommend this spot the lady upfront is very nice and very helpful

Super nice lady very helpful I recommend this place

Shelley was so nice and so helpful . ⭐️⭐️⭐️⭐️⭐️

We used Public Storage after my grandfather passed away and I was cleaning out his house. The facilities are clean, nice, and felt very safe. But what made it worth leaving a review is how nice and helpful the staff was during what was a pretty emotional time. The staff was incredibly kind and got us all set up quickly. My family and I appreciated it immensely. Definitely recommend!

Fantastic experience at Public Storage, all thanks to Shellie! She was incredibly helpful, providing detailed information and answering all my questions with patience and expertise. Her friendly demeanor made the entire process smooth and pleasant.

Shellie is always out on the property. I see her every time I come to my storage and she always checks to see if I need any assistance. Thank you Shellie.

My daughter has a climate controlled unit in the 6000 series. She came by Tuesday 5/7/24 to find it flooded last week. She had a lot of ruined books and furniture. Anything on the bottom susceptible to water was ruined. We went through everything and moved her to U-Haul of Kingwood (highly recommend) yesterday & finished today. We both called Public Storage yesterday. They told us the property was to be walked everyday & management should have notified everyone. Today she followed up and manager on site walked over. She first told us she walked everything Sunday & it was fine. She then stated after seeing the water pooled on the floor that she called unit 6033 & told her to get her stuff out. Unit 6033 is on the other side of my daughter’s. Both units are connected and the pooled water was on our side running under the connected wall. I asked her why she didn’t notify my daughter. She said “I was told I only had to tell where I saw water”. I explained the problem is the units are all connected. The manager also ended up telling me unit 6000 had water but not the empty units on either side. 6000 is directly across from my daughter’s & one over. My daughter is waiting on a District manager to call her. There is a strong odor of mold & dampness when you enter the building. I strongly recommended to the manager that they need to tell everyone that could be affected.

Shelly was very helpful! Great location!

Shelly and Rebecca have always been great! We have two climate controlled units. We have been very pleased with units. They have always been pleasant and eager to assist us with any questions we have. All storage areas are very well maintained and always clean. We have had these units for almost a year. I have and will continue to recommend this location to anyone needing storage space.

Friendly service! Thanks Shellie!

Shelly was absolutely amazing helping me locate my storage unit and touring the facility. Awesome experience!

We are so grateful to Shellie for her warm, courteous, very helpful behavior. She understood our needs and helped us get exactly what we want.

Shellie at the Porter, Tx location was amazing. She greeted me with.. oh we have been waiting for you and it made me feel wonderful and welcomed. She lead me to my unit and carefully reviewed everything with. I am so happy I selected this location. Easy in and out.