!!!!!!!!!! UPDATE UPDATE UPDATE !!!!!!!!!!!!!!
kristie is amazing she took control of this situation and made it right . she recognized me as a good customer and that means the most
so thank you kristie
i extremely disappointed. unfortunately the way i get paid i cant make the storage payment till my check on the 24th. ask somebody after 6 months of making the payment on the 21-24 and every month i pay all the fees and never say anything . i ask if i could some how adjust my payment date they said no . so another 10 months go by and i continue tho pay it exactly the same way my rent is 162.00 and i pay 282.00 becsuse of the fees and never complain . that’s just the way it is . till this month i paid the 282.00 like always but then i get a letter saying i owe them 296 .00 or tgey auction my stuff on the 24th. the math doesn’t even add up . abd by paying all the fees brings me current every month . then tomorrow they tack on fees and it will be 340.00 how is this even fair . they have made a extra 120 from me every month for over a year . they should love me . i always pay , i’m never there , i don’t complain and they make a extra 1500.00 a yr from me . i’m not even complaining about that it’s the fact they are double charging me on fees i’ve already paid and lien on my unit when i’m current because nov grace period with no fees is today .
Kim. Was pretty helpful with my rental, she helps me find a better price unit and save money, as a business owner its helpful. Thanks.
Kristie and Ms. Kim are great
Sandy has been a great helper getting my storage thanks to Sandy for going above and beyond regular here
Kristie was very helpful!
Kristie was amazing! I had a lot of questions about the units, and she took the time to explain everything clearly and help me choose the right one for my needs. She's such a sweet and helpful person who really made the whole process easy and stress free!
My husband and I have had a storage unit with Public Storage for over 10 years. We ran into a problem that needed above and beyond attention. Kristie was so wonderful to step up to the plate to give us her help. As customers we were not disappointed!
Me and my husband came in needing help. Kristie was extremely helpful. Thanks for the information.
Kristie was so helpful. The office was clean and the unit was priced unbelievably.
Service was amazing Kristie was very helpful
MAY 3, 2025. I have been a long time customer of Public Storage for many years at different locations. I met Kristie Oct. 5, 2024. She is very knowledgeable, courteous, and professional. I know some places only have the self-serve kiosks. I prefer to pay in person to a human being, and get a confirmation receipt printed out. Kristie processed my payment today, and answered some questions I had. Thank you very much for everything you do. Great customer service!
She was great couldn't been better she was patient and was willing to help me get a unit within my budget very sweet Lady
Kristie and Kim are the best
I shopped around at a few storage centers and decided on this one (2801 K Ave). Kristie is friendly and helpful, making the process of renting a unit easy. I appreciated how clean and well-maintained the facility was. I feel safe leaving my things there since they have good security measures in place. I definitely recommend checking this one out. Thank you again Kristie!
The lady when she is on site is very helpful.
Best facility and service in town
Hey I have been using the facility for over a year Kim the manager has been polite and respectful. If I wasn’t moving I would keep my stuff here longer. I strongly recommend this location!!!
Kristen and Kim and nice and property is clean
Kristie and Kim are very helpful!
The property is looking clean. Kristie is doing a great job!!!
The property manager at the nearby location (Kimberly) was very helpful getting us all moved in. The location was convenient and we got everything moved in quickly and with no issues.
You all did great and Kim was awesome!
I would like to express my gratefulness to Trish that works at 2200 Avenue k location and Kim at 8201 Avenue k for going above and beyond to help fix a dilemma regarding a rental space. Both ladies were very polite and knowledgeable. I haven't had that good of customer service in long time. It's nice to know that there are still some exceptional customer service representatives out there. Again, can't express my thankfulness to them!! Hopefully they move up in your company because they know how to get the job done!!!
10 stars each!!!
I would like to thank Nick for all his assistance today getting my storage locker. He was very helpful & polite. Great customer service!!
I was very satisfied with the warm welcome I received with the customer representative. She was very patient with me and helped me through the process. Thank you again!
Thank you Nick for helping me opened the gate and giving me the instructions on how to do it. It was very helpful! You were awesome!!
Armando is doing great here. Place is clean and he is a pro.
Nothing better to talk to someone and more important jet than somebody really care about your needs; being polite attentive and truly worry about your necessities.
Kim give us the expectations and beyond about the 'rent an space' so seriously way to go Mrs . Kim your attention went beyond our expectations.
Thank you
Armando was most helpful! He is very professional and answered all my questions and concerns. This public storage is just what I was looking for. I highly recommend it. Just ask for Armando!