Natasha was very helpful. She gave all the needed information. It was a pleasure doing business with her.
Natasha was very nice to me. She was very professional, accommodating and friendly. She was very helpful in showing me where my unit was and shared what I needed to know in order for me to have a successful stay at this location. Thank you.
Representative was friendly uplifting and very patient. I would recommend this facility. Property is clean. Great customer service. Thanks NaTausha
Natasha was great will recommend thanks
Natasha was absolutely wonderful made the check in process run very smoothly and quick !
I would like to say I went in the public storage on belt way 8 in humble and the guy was nice but the price was to much then I want down to the one at8717 n Sam Houston only east humble.and when I walk in I had said good morning to the lady and she had said good morning to me. I had asked her what’s her name and she told me Natasha I said ok my name is sharon . and I had asked her about a united 10x10 she told me the price then I ask her can I see when and she said yes u my she had let me see and let see if I can help you with something else and she help with a 10X15 that would work for me she was sooooo nice to me . I was so please with her she walked me through everything.and she gave me my code number I was so happy with miss natasha and yes I gave her a five star BECAUSE she definitely deserves it and when I left there she said if I needed her I can call her and she would help me out and I said THANK YOU.GOD Bless Her And Her Family.
Clare was so compassionate and understanding of my current situation. He was patient and willing to work with me. Thank you for your kindness and awesome customer service.
Ms Natasha was very helpful with our service today. She was knowledgeable of her job.
Today Natasha help us with our new unit great deal and great customer service
Natasha was very knowledgeable and helpful!
Mr. Clare and Natasha were amazing!!!
I’ve been a customer at the public storage since 2022. Natasha has always been a great help to me. She is very understanding, kind, and tries her best to help out with any issues I’m having!
The lady at the front desk was very kind and helpful ! Loved her Gucci glasses too !
Excellent customer service
Natasha was wonder. Made the process very easy. Excellent customer service.
So excited for my move-in! Natasha was amazing! My only roadblock was the lack of available utility carts. 4 sounds great, but not when u have 7 people moving in at the same time.
Natasha has amazing customer service. Clean building, no stress move.☀️
Excellent customer service experience, the manager was very helpful and friendly.
Great facility, great customer service.
Tasha is perfect and very professional.
Great customer service Natasha , need immediate move in and you did just that thanks for your help with reasonable pricing ☺️
I had a very pleasant experience with Natasha. This is my second time around. Thanks for all she does to help her customers 🙏.
Natasha is an amazing rep for you all very professional.
Very friendly knowledgeable, and pleasant to work with
I made my reservation online, and had trouble completing it. I drove to the facility, which is well kept, by the way! I was greeted by Miss Natasha, who was very polite and professional. Completing my reservation was a breeze! If you’re in the area, and need storage give them a call!
Natasha is number 1, hands down!!!
Miss Natasha was great. She helped me with my situation and was very kind and went above and beyond thank you so much
I had a great experience with Natasha! She was incredibly patient and guided me through the entire rental process, making everything smooth and stress-free. Her professionalism and attentiveness really stood out. I definitely recommend this property to anyone looking for a place for storage.
Amazing experience. Customer service was elite. I have had different storage units and it is always bait and switch. They quote you and you can rely on the price staying unlike other companies.
I'd like to give a much-needed thank you to Miss Fifi, the facility manager of #29167 here in Houston Texas. For myself being disabled and currently wheelchair dependent, she was able to help me transfer my account from a top locker to a floor unit. Fifi understood my disability problem with having a top locker so Fifi did all she can to alleviate that issue. She's very kind and welcoming and I just want to say thank you very much Fifi.
Sincerely,
Michael Daley
Ashley was the best help she answered all my questions and everything.
Natasha has very good customer service skills she was very nice thank you.
Love the hospitality and welcoming and Mrs Natasha drove down to another location just to help me I really appreciate it and she is great staff
Natasha has amazing customer service!
Natasha was amazing with great customer service
Great customer service. Such an amazing and patient person love her personality
Thank you Natasha For All Your Help. You Are Amazing Very Helpful Was In And Out Great Service
Excellent service and friendly people. The only issue is that I was told I wouldn't have to pay the $15 insurance fee since I have insurance, but it's still showing up on my bill! Marshall Virden
Stopped by Public storage today to rent another unit again was helped by the lovely property manager Ms.Natasha. she was so much help and I would definitely recommend my family and friends to rent here with her!
Hello, I want to shout out to Miss Cook. She was so nice and sweet if you looking for storage this is a place to go. She was patient and she was on time and she got great deals coming out. Come see her soon. Ps wewe
Mrs. Natasha was a great help and very patient. She is fabulous and very professional. As well as the facility being very very clean. Awesome job!!!!
Natasha was amazing she helped me in my time of need get the best deal on a unit I wish there were more people out there like her. You’re the best Natasha!!!
Loved My Experience! Natasha Got Us In And Out With No Problem!
The representative Natasha was an extreme joy!!!!!!!! She was very thoughtful, patient because I could not make up my mind lol and greeted me with a very positive attitude. She made the transaction very smooth and I could not be more pleased with the service that I received from this company on today.
I highly recommend this business. Their customer service is second to none!
Natasha was very helpful.
Two amazing women helped me super quick! Great experience
Ask for Natasha, hands down.
Natasha is amazing and has good customer service.
All good personal very nice help
Very quick friendly customer service.
Natasha and Danni an amazing!!!
Natasha was and prefect she's very helpful and easy to work with. Natasha took all my stress away. Thank you 😊
Natasha was very helpful , very patient with me through the whole process !!!
First time ever getting a storage and hands down best customer service experience ever. It was closing time last night 7 min before her shift was over and this beautiful young lady Natasha was outstanding with the walk thru and break down on how things work . Thank u again Natasha keep that great smile glowing.
Natasha was great and very friendly she deserved a five star rating for five star customer service.
Ladies are great. Helped me set up my account and had me happy.
Natasha is AWESOME!!! Please ask for her for a very efficient process of communicating and completing your storage experience! THANKS NATASHA!
i had a very good service with jennifer the other day. She was very welcoming and helpful. I would say she's very organized and provides immediate assistance and answers to important questions.
Tyler was great... In and out very efficiently
Jennifer at Public Storage went above and beyond to provide exceptional service! Her warm smile and friendly demeanor made me feel welcome from the moment I walked in. She took the time to understand my storage needs and provided expert guidance to ensure I found the perfect solution. Her professionalism, knowledge, and attention to detail made the entire process seamless and stress-free. I'm so grateful for her assistance and highly recommend Public Storage, thanks to Jennifer's outstanding customer service! 5 stars isn't enough - she deserves 10! ⭐️⭐️⭐️⭐️⭐️"
My experience is going very well..
Thank you Tyler and Natasha for your excellent service. It's hard to move but you made it easy.
Wonderful ladies. Thanks Natasha for your help. It was a pleasure coming into your location.
Came into the office today spoke with Natasha & Tyler they were very helpful & respectful . Thanks so much for helping me pick the space I needed .
Natasha and Tyler greeted us the moment we entered and gave the best customer service we had in a while, which is hard to come by. Helped with locating another storage with a better price and was very informative!! I recommend everyone to this location even if it’s just for informational purposes.
Great ladies. Very helpful. Thank you Natasha and Tyler
Miss. Natasha was amazing and helped me and my aunt secure the proper unit
Great and clean Storage units! Love the easy access of the gates opening with the app. I really think I got a good deal. Very Happy!!!!
This review is based on the short time on the call at this location. Agent was very polite. I’ll rewrite my original review to the right location in Humble Tx off 59 Highway @ Will Clayton
You’re welcome! It’s just unfortunate that you all responds quicker than the location I am paying.
Sa’Nay was fast and great. This is my second time renting from here and all the staff is amazing. I recommend any of my friends and family to rent from public storage in Humble
Lost my keys and when I went to see what I could do they were very helpful and generous about it now I have a new lock and keys couldn’t be happier
A special thanks to Miss Natasha for courteous and professional service. It's a pleasure doing business w
ith her
.
Tyler was amazing! Super helpful and quick. Great experience!
The lady's here are great. They were both helpful and had great conversation. Thank you Natasha and Tyler. Yall lovely lady's.
This storage unit is by far the very best I've ever had I'm very pleased with the help that Mrs Natarsha gives me she the best and the new younglady is learning very well I'm happy with this establishment thank you for the great experience.
The ladies here, Tyler, NaTasha and Amanda are wonderful. They are super helpful and very nice. They showed great team work.
Recently went it to view and purchase a large unit. Natasha was very polite, quick, and efficient. She showed me the unit and I was out of there in less than 10 minutes with everything I needed.
Amanda and the front office staff were amazing and extremely helpful. Made the process very simple,easy, and fast.
My experience was excellent. Natasha and Amanda were very helpful and professional. I really appreciate good customer service!
The team that was in the front office today was awesome
Natasha was super helpful and informative u definitely would use this facility in the future.
The sales representative Natasha was really nice and explained everything to me perfectly. I would recommend doing business here
My visit was amazing. I was greeted when I entered and immediately taken care of. I was escorted to the unit to ensure cleanliness and confrontation that the space I was acquiring met my storage needs. Great job ladies I appreciate it.
Update: Ms. Natasha is extremely helpful and truly God sent. She is so so so so so amazing and I am truly grateful to have met a beautiful spirit in my time of need.
Everything have been exceptionally well for my first.
Thanks for making my relocation so easy.
Thank you Tyler for your polite and speedy service. You answered all questions and made process go smoothly.
Had the pleasure of meeting Natasha she was very polite took her time and explained everything to me very nice I didn't feel rushed at all facility very clean I was running late she ensured me that everything will be ok! Public Storage need more Natasha's there
We went in to get a smaller unit and had the pleasure of working with Jennifer. She was extremely helpful with answering any questions we had. She also took us to view two different units and was extremely sweet the entire time while helping us. I absolutely recommend working with her!
Really pleased with the costumer service, Natasha and Jennifer are always so nice and easy to communicate with. The ladies are very knowledgeable, and take their time in answering all your questions. Clean facility all around.
Jennifer was such a huge help! She was extremely patient and easygoing. She made the entire process of renting a unit very easy. She was detailed and made sure we knew exactly what we were getting.
Clean facility amazing Staff. I had moved my belongings to an unregistered unit by accident. Miss Natasha did research and found my name in my belongings and reached out to me before having to have to sell my stuff. I am beyond thankful to her and recommend this public storage to anyone. Honesty will always win. Huge thumbs up. Thank you Natasha and Jennifer for having my back.
Let me just tell you Mrs. Natasha is THEE REAL DEAL! From JUMP she has got me together and I appreciate that more than she'll know! She has made this move a lot more easier than I thought it would!
Yall go check them out and ask for Mrs. NATASHA 🙌🏾💛
Natasha was a big help saving me money and she a very nice person thank you
Natasha has a vibrant spirit!!!!
Ashely and Natasha were amazing!!
Ms.Shellie is so respectful well guided an a amazing representative I suggest you talk to her when need something done
The front lady was very polite and helped us understand how to get our storage ready in time.
Shellie and Laura were very helpful.
The ladies was very nice and helpful and polite I appreciate they help thank you thank you
I had a really good experience at this public storage, the people that work there Natasha and Mark were an awesome team that helped me with all my customer service related issues. I felt like they went the extra mile. I rented from this location for about four months, and all my belongings were still in the condition I left them. I didn’t see any sign of pest insects ect… so grateful for that. In all I had a really good experience and I recommend this location to everyone and their family.
Natasha is friendly and always have a smile!!
Natasha was a big blessing to me, excellent customer service and care for my needs. I will definitely come back and refer all I know to come here!!!
Natasha and Mark are wonderful!!!
Natasha and Mark was amazing during my Auction experience they guided me through the units that I was clueless about and I'm very grateful to have met them. If you need a storage visit this location the experience is everything.
Natasha and Mark we’re very helpful. I highly recommend this place!
Natasha and Mark was amazing they helped me and my daughter out in no time. I can honestly say my time in that office space was amazing
Natasha has amazing customer service!!
Natasha and Mark were very pleasant!!
Natasha and mark were very helpful and respectful
Mark was very helpful and took me on a tour to see a couple of the storages! He has great customer service and is very patient.
Omg. Ms. Natasha was the absolute best!!! She helped me and was so kind and sweet. I’ve been having such a hard time and I feel like my luck is finally turning around. She was wonderful and helpful and I’m so grateful!!!
Hey Kim was amazing she isn’t there often but when she is I know if I have any issues I don’t have to worry she is quick to respond and take care of what ever me and my wife need done and answer all questions that we have plus she is very social and polite always in a good mood
I would highly recommend this location (8717 N. Sam Houston Pkwy E. Humble, TX). I have been working with the staff there and they are outstanding and go above and beyond to assist everyone with whatever questions or needs they may have. I recently had a situation in which needed additional attention and these ladies stepped up to the plate and assisted me get everything taken care of - hands down and kuddos to both Natasha Cook and Mark for their excellent customer service!!! The facility not only has excellent customer service/staff members, prices are excellent, location and facility is managed exceptionally well. I recommend this location hands down to anyone that is needing storage!!! These ladies and their upper management are the team you will want to work with you and for you!!!! There aren't enough stars that would cover the outstanding service you will receive when doing business with location!!!! Thank you Natasha and Mark!!!!
Well what can I say about this place. This is for yesterday June 6th 2022. So normally I'm not such a hot mess especially when I am going to do a review on a place. This is not one of those cases so upon arrival I already had a debacle on my hands in the sense that I was moving from one self-storage location to another. Luckily enough the lady down there was nice enough to coordinate with Kim up here at this location and get everything figured out to help me get my promotional entry rate as well as a decent air conditioned with an elevator storage unit to get to. Rather than dragging all of my stuff upstairs to an air conditioning unit with no elevator. Kim was sweet as could be as well as her employee was awesome she was very attentive to the issue knew who I was when I walked in the door she's quite memorable herself for real for real. Even when her employee having a little issue with the computer being a pain they kept cool calm and collected. She made sure that she guided him through what was going on he got it figured out then when a different person came in they were able to quickly switch spots and efficiently get everything done get me checked in. Kim even went as far as to help guide me to my storage locker. What a doll she is! Would have loved to have taken her home if she could of made the rest of my day so easy definitely would have been nice, But I guess I shouldn't try to steal the good employees from public storage. Overall the staff was amazing places really nice well maintained and my issues were resolved in well attended to. Definitely will recommend to anyone here come here you won't be disappointed.
Kim over here in Humble is the best she want disappoint you'll on a storage move
Kim is awesome!! Made my experience smooth and quick with exceptional customer service.
Thanks for the amazing service Kimberly .
Kim was fun and gave us a great experience on renting us a storage.
I reserved a unit online and viewed the unit in person when I realized I needed a bigger unit. Mrs. Natasha was very helpful in allowing me to view larger vacant units so I could determine which unit would best meet my needs. She made the unit transfer seamless and explained every screen as the prompts appeared on the iPad.
Natasha was great help today finding me a stratagem until 10 out of 10 help
Natasha is amazing , great customer service and very helpful strongly recommended for service! Thank you
Natasha has patience,, is helpful and considerate and nade our visit a good experience.
Excellent service, Kim is awesome!
Natasha and Kim were amazing 👏
Friendly and helpful staff!
I was just window shopping
Very nice customer service. VERY CLEAN!! Natasha made it fast and easy. And made us laugh too.
Natasha has amazing customer service!!!
Very clean I love it. Just need a few more hand carts.
Great location, very friendly staff that go above and beyond to help. I would definitely recommend this location.
Very great customer service! Very helpful! Will definitely recommend.