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Address

3732A Westheimer Road
Houston, TX 77027

Office Hours

Mon-Fri 9:30 AM - 6:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

832-390-4007

832-390-4007

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Car Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site

Office Hours

Mon-Fri 9:30 AM - 6:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

832-390-4007

832-390-4007

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Car Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
Close Location Details View Location Details
Reserve TodayMonth-to-Month Rent, No obligations
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    5'x5'
    Online only price
    $ 31/mo
    Online only price
    Half Price Sale
    Small 5'x5'
    • Climate Controlled
    • Upstairs/elevator
    $ 31/mo $62
    Online only price
    Half Price Sale

    No Obligation

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    5'x10'
    Online only price
    $ 38/mo
    Online only price
    Half Price Sale
    Small 5'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 38/mo $76
    Online only price
    Half Price Sale

    No Obligation

  • Spring sale 50% off
    Restrictions, taxes, and fees, including an admin fee, apply.
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    7.5'x10'
    Online only price
    $ 50/mo
    Online only price
    Half Price Sale
    Medium 7.5'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 50/mo $100
    Online only price
    Half Price Sale

    No Obligation

  • Save Impression

    8'x10'
    Online only price
    $ 57/mo
    Online only price
    Half Price Sale
    Medium 8'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 57/mo $114
    Online only price
    Half Price Sale

    No Obligation

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    10'x10'
    Online only price
    $ 77/mo
    Online only price
    Half Price Sale
    Medium 10'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 77/mo $154
    Online only price
    Half Price Sale

    No Obligation

  • Save Impression

    10'x15'
    Online only price
    $ 97/mo
    Online only price
    Half Price Sale
    Large 10'x15'
    • Climate Controlled
    • Upstairs/elevator
    $ 97/mo $194
    Online only price
    Half Price Sale

    No Obligation

  • Save Impression

    10'x20'
    Online only price
    $ 146/mo
    Online only price
    Half Price Sale
    Large 10'x20'
    • Outside unit
    • Drive-up access
    $ 146/mo $292
    Online only price
    Half Price Sale

    No Obligation

  • Save Impression

    10'x25'
    Online only price
    $ 176/mo
    Online only price
    Half Price Sale
    Large 10'x25'
    • Outside unit
    • Drive-up access
    $ 176/mo $352
    Online only price
    Half Price Sale

    No Obligation

Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

River Oaks-Afton Oaks Self Storage Near Loop 610, I-69

This Public Storage is located on the west side of Houston in the River Oaks-Afton Oaks neighborhood. Located on Westheimer Road just east of the 610 Loop and just north of Interstate 69, this facility features a large selection of indoor, climate-controlled storage units in a variety of sizes. This location also offers outdoor storage units with drive-up access for customers.
A manager lives on site at the property for additional customer service needs.
Lighten the load for hiking and biking trips to River Oaks Park with the help of a 5x5 unit to store boots, backpacks, bikes and gear all year-round.
Businesses – small or large – can always use some extra space. A 10x10 or 10x20 unit at this location is a great way for companies along Westheimer Road to free up some extra real estate in the workspace.
Families throughout Afton Oaks, River Oaks, Greenway Plaza, Upper Kirby and the Uptown areas will also find this as a convenient location to store everything in one place during a move or remodel, with the help of a 10x30 unit.
Open 7 days a week and with its easy freeway access from I-610 or I-69, this Public Storage provides a high level of accessibility, combined with affordable storage options, to make for a premium self storage experience.

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 315)

January 14, 2024
Google Public Storage Julian Gutierrez
I just found out my storage unit got robbed!! Do not store your things here if you want them to be safe!!
December 22, 2023
Google Public Storage Ebony McFarland
Maya’s professionalism is second to none! I appreciate the ease of service during my move that is otherwise stressful!
November 28, 2023
Google Public Storage Michelle Upton
This property is very clean and the customer service is amazing I had a lady named Mya she was super helpful amazing place
November 28, 2023
Google Public Storage Kristina Carter
Mya was very helpful, she made everything so easy for me. She was attentive to my needs and listen to me ! She definitely deserves a raise she really went above and beyond
September 21, 2023
Google Public Storage Julia Wangler
I no longer needed the storage unit. Mya Flores, the new manager, made it so easy for me to check out. She immediately checked that the unit was cleared. I had an email before I got home that I was checked out and would no longer accrue charges. If I ever need more storage, I will certainly return there.
August 5, 2023
Google Public Storage Michelle Lee
They NEVER answer the phone and office is locked during business hours. Had to find a different storage facility. HORRIBLE business practices.
August 2, 2023
Google Public Storage JRII.
Fast service and they will go out there way to accommodate your needs.
July 25, 2023
Public Storage Alan Fujimori
How much notification do I need to give Public Storage before vacating my unit? Is there a final inspection after vacating my unit?
May 10, 2023
Google Public Storage Louis Tyler
Fast service , kind manager she insured me on everything I needed to know and I know I can be a difficult person
January 22, 2023
Google Public Storage Tommy Hong
Worst place ever. I made my reservation online and I’ve been here with my loaded vehicle for 40 minutes now at 11AM Sunday January 22 and there is NO ONE IN THE OFFICE. I can’t get in using the access code until they verify my ID with the manager. Who is ABSENT. AVOID THIS PLACE. I’ve called, left voice mails and NOTHING. Don’t care about you. Just shows how much they care.
January 16, 2023
Google Public Storage Sun Shine
Excellent customer service & professionalism by Jamaica was very pleasant and easy to sign up for. Recommend for the customer to join if they need storage! Keep up the great work! 🙂
January 8, 2023
Google Public Storage Louise VanDenburgh
Jamaica is an incredible asset to this facility. She showed up early to meet my fiancé, William, and was both professional and personable.
December 9, 2022
Google Public Storage Houston finest
They work with you and also amazing people
November 27, 2022
Google Public Storage Dwayne K Campbell
Absolutely fantastic place to Store!!! The Manager Jamaica is by far one of the best managers I’ve had the privilege of working with at a storage facility.
November 18, 2022
Google Public Storage Demetria Mills
I like this location. It's clean and Jamaica is always nice. She helped me download and navigate the new app features for access too.
October 31, 2022
Google Public Storage jazzbace
Jamaica is very sweet and helpful! She made our unit switch easy!
October 14, 2022
Google Public Storage Cristine Gutierrez
I rented a unit at a different location but I couldn’t stop by that particular location before leaving town, so I decided to stop in to this location to see if I could resolve a technical complication with my unit. I arrived first thing in the morning and was met by a staff member named Jamaica. Jamaica listened to me describe my problem and immediately jumped online to try to find a solution. She quickly came up with a path to resolving my problem and even made a few phone calls to make sure everything was in order at my unit location. I was so relieved to have a solution to my problem and I couldn’t have asked for better customer service. Jamaica was awesome and would trust her to help me with any problem!
October 6, 2022
Google Public Storage Taylor Patterson
Great location. Staff is helpful. The only that is absolutely ridiculous and aggravating to use is the elevators. To many safety Parameters makes it hard to use and causes delay
October 2, 2022
Google Public Storage Lizette Jezbera
I used this facility for two years and didn’t have any issues. Cleanly and secure. But the best part was the customer service by Tiara. She is absolutely amazing. I was told one thing about payment for vacating and then another happened. But she promptly fixed it! Thank you so much Tiara!
September 28, 2022
Google Public Storage Tenesia Gilmore
Jamaica is definitely one of the best customer service representatives I’ve experienced in a very long time. My moving experience was awful and public storage was closing a few minutes before me arriving. She was so sweet and understanding and waited for the moving company to finish unloading before leaving for her shift. She didn’t just stop there with the hospitality, today I arrived and my car battery died. I panicked and asked her if she by any chance had jumping cables. She did and opened my hood and put the cables on for me. I had no idea what to do and very grateful she was her. Jamaica deserves a promotion and raise. Thank you Public Storage for hiring such an amazing person. In the world we live in today acts of kindness are priceless.
September 20, 2022
Google Public Storage Heather Rogers
Jamaica was a pleasure to work with. She was very informative and make each step easy. The customer service was exceptional and I recommend this location.
August 14, 2022
Google Public Storage Tal Hutcheson
The elevator button for the 4th floor has been punched out for a month. Cannot call the other elevator without employees help. This is ridiculous, should have been fixed weeks ago.
May 1, 2022
Google Public Storage CashLeadPower TV
Im from Beaumont Texas but have family in Houston Texas , and we needed help with a storage unit. I have to say this is the best customer service I’ve ever had 27 years of my life . This young lady was so helpful and has extraordinary customer service skills she was awesome I will definitely giver her a raise if I was her supervisor thank you guys so much for your service and for having her as an employee ❤️❤️
May 1, 2022
Google Public Storage Brikelah Petite
After a very frustrating day of moving, i had the pleasure of meeting a member of your staff Jamaica and made the rest of the process easy, simple, and pleasant. She is such a joy and a big help to the establishment.
April 30, 2022
Google Public Storage Lex Brook
April 30, 2022
Google Public Storage Jess Jackson
Very nice property manager helped me with all my concerns.
April 30, 2022
Google Public Storage Shaneka Conner
March 29, 2022
Google Public Storage Julie Stieneker
I have had several interactions with Jamaica during a difficult moving situation. She is so wonderful and helpful! She went above and beyond to help me, with a constant smile on her face! She is compassionate , hard working and a true blessing! Thank you!
March 26, 2022
Google Public Storage mary galvan
March 26, 2022
Google Public Storage Marylinda Patterson
A big Thank you to Jamaica for being so helpful with my son’s situation having to switch storage locations, while he’s in Chicago!
February 17, 2022
Google Public Storage Kevin Napier
The facility here was SO clean and SO well kept, and very safe and secure! I would super super highly recommend this public storage for anyone who needs to keep their belongings dry, safe, & secure! Great management team! great experience!
February 11, 2022
Google Public Storage Isaiah Moore
I spoke to the property manager, Jamaica today, and she was very friendly and helpful with my questions on storing my belongings. In addition, she let me know what kind of lock to buy, which was again helpful! After I made my reservation online, Jamaica called me promptly to confirm my reservation. Moreover, I appreciated her relaying to me to have a "blessed day." Two thumbs up! :)
January 23, 2022
Google Public Storage Nap Bar TV
Terrible leadership. Terrible experience. Don’t waste your time or money.
December 18, 2021
Google Public Storage Michael Sepulveda
Huge vouch for Jamaica she made sure to help me down to the Last second and even helped to fix a issue for me. And provided a solution. Great customer service.
November 2, 2021
Google Public Storage Kimberly Blasingame
Jamaica provides great customer service and super helpful
October 5, 2021
Google Public Storage Tahirah Ali
Jamaica was very helpful and responsive. She answered all my questions and requests promptly!
October 1, 2021
Google Public Storage Leah Randle
Jamaica was a big help in every area of assistance
September 30, 2021
Google Public Storage Ed
Jamaica is the absolute best! I've had a majority of my things stored here at the westheimer location for a while and she's always gone above and beyond to help me. I've literally walked up to the door at opening time on the dot and she's greeted me happy to help. I've had no issues with my unit.
September 30, 2021
Google Public Storage C Mac
I just got off the phone with Jamaica. She could not have been more kind and helpful. Real customer service oriented. Thank you.
September 30, 2021
Google Public Storage Brea Mateen
Awesome and fast, recommend for quick storage
September 29, 2021
Google Public Storage Lyza Lora
September 28, 2021
Google Public Storage Jovann Day
I am impressed! I needed to see a the size of the unit that I’d be renting. Jamaica was in the office to help me. She showed me the unit and told me all the info about the property. She was extremely professional and friendly. Great customer service and the facility is clean!
September 27, 2021
Google Public Storage Derek Aracele
Jamaica was a great help
September 9, 2021
Google Public Storage Lindsey Felder
I L O V E The Amazing Staff at this location! I am not a fan of Public Storage’s phone service team, but any time I come into this location I always receive top notch service! Jamaica was/is fantastic, friendly and so helpful! If I don’t use the app, then this is the location where I conduct my business.
August 21, 2021
Google Public Storage Margarita Briano
I used to look forward to coming into this office to be greeted by Carrie’s smile and wonderful spirit. Now I hear she’s gone and the office feels cold and bare. In all these years, no one has ever worked as hard to keep their customers as happy as Carrie did. #BringHerBack Public Storage
August 19, 2021
Google Public Storage Arlene Leggio
JAMAICA is Wonderful! SOO Intelligent, Courteous, Helpful!! A GREAT EMPLOYEE! She deserves 10 Stars!!!
August 19, 2021
Google Public Storage Prucare Pharmacy
Great customer service at this location. I dealt with Jamaica she was on lunch break. She stopped on her break and still took care of me. I really appreciated that and highly recommend this location
August 13, 2021
Google Public Storage Neftali Serrano
Wow, what can I say about Carrie the manager. She will do anything in her power to keep you happy as a customer! Best customer service and storage unit experienced. Super friendly and nice hearted person. May God continue to bless her at her job. Thanks Carrie!!
August 10, 2021
Google Public Storage Luis Mancera
Carrie is a very professional and efficient property manager
August 7, 2021
Google Public Storage Gerry Hargrove
Carrie was great! Very efficient and knowledgeable about the storage. Highly recommend!
August 2, 2021
Google Public Storage Sixx Neyen
I’ve been a customer for 4 years. High turnover horrible customer service. Saturday came before 5 no one in office. Today one person working was in my unit building asked if she would cut off lock. Then called 10 min later waited 20 min she never showed up. Also bomb for rodents and bug regularly. Also d seee online went through my unit during my rental period. Photos.
August 1, 2021
Google Public Storage Jeremiah Matthews
Great experience renting at this property the property grounds were very clean Carrie the property manager was very professional and kind and she made our process very easy! Thank you Carrie!
August 1, 2021
Google Public Storage ClickMode Studios
Complete joke and waste of time and money. Took a month to get a refund for a unit I never received access to.
July 14, 2021
Google Public Storage Nan Varoga
Carrie was extremely and friendly. We had a great experience. We have had a storage unit for 10+ years at this location and have always had wonderful service.
July 7, 2021
Google Public Storage Scott Grace
Awesome job by Carrie. Got me what I wanted super fast and at a fair price. Supply store on site was perfect for my needs. She killed it!
July 1, 2021
Google Public Storage Martin Simms
We have 2 storages in this facility. The staff is always extremely helpful & the property manager Carrie goes above & beyond!
June 30, 2021
Google Public Storage Luis Turcios
Love Carrie! Extremely sweet and helpful. Has one of the best personalities. Definitely coming back to her for my storage needs 👌🏼
June 29, 2021
Google Public Storage Elora H
Carrie is very helpful and friendly!
June 29, 2021
Google Public Storage Cameron Quesada
There are a lot of storage places. So what makes one better than the others? For me it’s customer service. The manager Carrie is absolutely amazing. She went above and beyond to not only help me get an affordable unit but also find me one on short notice. When you have someone that actually cares it makes a huge difference. Thank you so much Carrie! Public Storage…never let go of her!
June 27, 2021
Google Public Storage N D Williams
Carrie, the property manager at 3732 Westheimer, is very professional & easy to work with. We recently vacated a unit we’d occupied for 27 years & she made the process a breeze.
June 25, 2021
Google Public Storage Tiffin Wilsford
Carrie provided me with amazing customer service! She was quick to respond to my request and gave me thorough answers. Thank you, Carrie!
June 23, 2021
Google Public Storage Sonny Nicholas
June 22, 2021
Google Public Storage Donald Winkelmann
Thank you for the great service and understanding. Carrie you rock! Give this lady an award! 👏🏻👏🏻👏🏻
June 21, 2021
Google Public Storage Raytheon Nublinski
Carrie is great. Easy setup. Good pricing.
June 21, 2021
Google Public Storage Michele Olifant
Carrie is the best.
June 18, 2021
Google Public Storage Brandon Jones
Carrie is Awesome!
June 18, 2021
Google Public Storage Lim Kim
Carrie the Manager At 3732 Westheimer Road Houston 77027 She is best.. She made sure that she went through all steps and rules and more so very knowledgeable and very thoughtful.
June 15, 2021
Google Public Storage Jane Thomas
Carrie is awesome! 5 stars!! The BEST MANAGER EVER!!
June 11, 2021
Google Public Storage M Valdes
Carrie is a very courteous & professional manager. Carrie made the registration process smooth & effortless. Carrie has a friendly demeanor & is definitely an asset to PS.
June 10, 2021
Google Public Storage Maria Gonzalez
Fantastic service!! Carrie, Erika.
June 8, 2021
Google Public Storage Don Harrison
Came in for a new reservation and Carrie made the process extremely easy. She also suggested the mobile app which I'd fantastic at my age. Thank you Carrie.
June 8, 2021
Google Public Storage Frank Fair Douglas
Carrie has such a wonderful personality and such a great spirit and attitude. Just love this new manager
June 6, 2021
Google Public Storage Verenise Uriostegui
Such a good experience with this storage place , came to pick up an auction storage and carrie was so friendly and kind , would totally come back 😊
June 5, 2021
Google Public Storage Leslie Cline
I have been with this storage facility since 1996 and Carrie is by far the BEST property manager we’ve had yet. Thank you Carrie for you wonderful spirit!
June 4, 2021
Google Public Storage Andrew Goldstein
Carrie was super helpful and friendly.
June 4, 2021
Google Public Storage Will Galant
May 27, 2021
Google Public Storage Arisema Tapia
Came in to see about some units and Carrie was able to give me plenty of information to be able to do so, She made it seem quite easy. Professional and willing to listen and help where needed.
May 25, 2021
Google Public Storage Pedrum Rasouli
Angela was so helpful and accommodating. Recommend anyone looking for a storage place in this area to come see her so she can help you out like she did for me!
May 19, 2021
Google Public Storage patrick kowalski
Carrie is wonderful; very helpful. She was able to accommodate and upgrade our space size immediately.
May 19, 2021
Google Public Storage Evan Hargrove
Carrie was AMAZING, extremely helpful in a difficult situation. Super willing to help find a solution!!!
May 19, 2021
Google Public Storage Mary Kathryn Metyko
CARRIE is by far the most helpful employee I’ve experienced, across the board. She helped me move in and made the whole process seem less, all with a big smile!!! I couldn’t be happier with my experience and next time I need a storage unit, I will only be renting here!
May 19, 2021
Google Public Storage Emanuel Llamas
Carrie was extremely graceful and helpful today! Made a difficult day of moving much better. Thank you!
May 18, 2021
Google Public Storage H C
Carrie was very helpful in my experience at public storage. I caught her making a much needed security round. Thank you, Carrie!
May 14, 2021
Google Public Storage Tessa Daines
Carrie is so helpful! Very accommodating!
May 14, 2021
Google Public Storage Robbie Todd
Professional, courteous with a great attitude. Carrie is the best!! Rob
May 13, 2021
Google Public Storage Laura M
The place is great. Carrie was extremely professional, courteous and helpful.
May 13, 2021
Google Public Storage brittney vondrak-rupp
Carrie was so friendly and efficient with everything I needed ! I wish she was the manager of this location because my experience with her was flawless! Hope to work with her again in the future !
May 13, 2021
Google Public Storage Daniel Krol
Carrie is the best !!! If you have any questions or issues she is the girl to go and asked for help !!! A+++
May 13, 2021
Google Public Storage Emmanuel Ricolfi
Great service from Carrie - she explained everything in details and provided a great customer experience
May 12, 2021
Google Public Storage The LaTricia Williams
Carrie is excellent. She was very helpful with resolving my issues. Thanks
May 12, 2021
Google Public Storage Genesis Carrillo
Came in to look at my reservation space and Carrie was amazing showed me the space was nice and friendly.
May 12, 2021
Google Public Storage Julena Snell
May 12, 2021
Google Public Storage VENUS GAMBOA
Ok sooo I don’t do a lot of reviews but today at this store’s location my experience was amazing! Thank you Carrie for all you help, I had just called for info on doing an eRental online and Ms. Carrie was very knowledgeable and answered all my questions ,again Thank You soo much I will definitely tell friends of mine to come here 😁
April 24, 2021
Google Public Storage Paul
April 12, 2021
Google Public Storage Steven Cook
I had an online issue with their website. Angela was very helpful and eventually the problem was resolved. She was very patient and helpful. Thanks Angela!
April 11, 2021
Google Public Storage Dick Critelli
April 9, 2021
Google Public Storage L Thomas
Angela was great with our unit transfer and made it an easy transition.
March 5, 2021
Google Public Storage Daryoush Karbalaei
Went in to pay my bill. Angela always nice to me. Keep up the good work
March 5, 2021
Google Public Storage Sean Montana
Angela was the biggest help. I gota storage unit that was to small and before I knew it she had the size I needed and was ready for me in minutes. Public storage needs to make all there employees like Angela.!
February 26, 2021
Google Public Storage Amanda Cormier
Angela was wonderful to work with. We strongly recommend using this location for your Public Storage needs
February 10, 2021
Google Public Storage Dick Hite
Angela was a true ANGEL! She was a 10 in every way. She is efficient, so helpful beyond words, kind and understanding with older people. I can’t say enough about her. 10, 10,10,10
February 3, 2021
Google Public Storage Kamecia Cooper
The manager their was very rude and very unprofessional and was no help at all.
February 2, 2021
Google Public Storage tom mccoy
Had an excellent experience with Angela. She is so awesome about getting us setup and dealing with any of our questions.
February 1, 2021
Google Public Storage James Korkmaz
I have booked a storage unit online and had issues checking in, Angela, lady who takes care of the location was there to help and she took care of it all nicely. Im thankful to her for her brilliant customer service.
January 30, 2021
Google Public Storage Melvina Anderson
I reserved a unit which was no longer available when I got there. Angela was able to get me another unit for a BETTER price than the one I reserved. She is very personable and helpful. Kudos Public Storage. 👍🏿
January 22, 2021
Google Public Storage English Collins
This is by far the best location ever. The property manager Angela took her time and explained the rental process to me . I will be coming back to this location to rent my storage space. Great work Angela you deserve a raise
January 18, 2021
Google Public Storage Martha Lewis
Okay! Let me tell you that this location is the best I’ve been at so far. I was looking to rent a space here but sadly they didn’t have the size space I needed available. Diamond was so patient and took her time explaining the different sizes to me and she even went out of her way to find me the perfect space at a different location, I absolutely adore her! Definitely will be storing soon!!.🥰✨
January 14, 2021
Google Public Storage Joshua Rodgers
Angela was super very helpful.
January 12, 2021
Google Public Storage House Of Melanin
Angela was wonderful. Very knowledgeable when it comes to her job. She’s the best Property Manager I’ve seen at this location so far. Highly recommended! Reasons to continue to store here
December 16, 2020
Google Public Storage Rod Apuyan
Angela was a great help when I visited. She's really personable as well and took care of everything I needed. It's a clean facility and has everything we need.
December 6, 2020
Google Public Storage Terry Liscano
April was very nice and attentive in assisting me with auto pay with a very positive attitude! I have enjoyed being a customer at this location as everyone always goes above and beyond to assist me with my needs! I recommend this location. Thank you April !
December 1, 2020
Google Public Storage Rhonda Young
November 30, 2020
Google Public Storage Ting Fang / Suarez
Angela was courteous, patient, and helpful. Answered all my questions clearly.
November 29, 2020
Google Public Storage Laura Viada
Excellent service. April was professional, courteous and very helpful. My transaction was completed quickly and my new storage unit was clean and easily accessible. Location couldn't be better.
November 25, 2020
Google Public Storage J Collier
October 27, 2020
Google Public Storage Adriana Beltran
Angela answered all my questions and more. She was able to assist as me in getting the exact storage I wanted. She was very understanding + followed all safety procedures. I felt very safe and confident in my storage room.
October 12, 2020
Google Public Storage Adrian M. Wong
We were shopping around for a storage unit around that area and decided to stop by this particular location to have a look at the unit as well as pricing structure. We met Angela and she was extremely warm, welcoming and professional. She took the time to explain things to us and also showed us the unit as well as helped us understand what size would have been perfect for us. Angela was exceptional in providing us an awesome customer experience. I commend Angela for having a great positive attitude. These are some of many qualities that will take her towards success. Thank you for being YOU Angela. Keep it up ! Adrian Wong.
October 12, 2020
Google Public Storage Fin Nazarali
I will start with a WOW!!!! From the time I stepped in to the time I left Angela displayed courtesy, experience and professionalism,. She is very knowledgeable and was able to answer all my questions. I must say she keeps the location clean and tidy; Angela is the reason I ended up renting here.
October 10, 2020
Google Public Storage Elaine Jones
September 26, 2020
Google Public Storage ADVENTURE TRANSPORTATION
September 19, 2020
Google Public Storage Stevo M
September 18, 2020
Google Public Storage Maria Willmore
Angela was extremely helpful. I highly recommend this location because of Angela's knowledge over the phone and it is such a convenient location.
August 9, 2020
Google Public Storage Benny Tran
First time made reservation was Sunday and Kamecia called right before letting if needed prior to moving because closing soon. I did show up because I was busy but I thought my reservation was good. Unbeknownst to me, their system cancel my reservation when I am on August 8th. She sat me down and guide to reapplying for new reservation. Helped me pick size of unit. I was so stressed, but Kamicia took care of me. She is very knowledgeable about Public Storage and was best for me. One of the best customer service I gotten in a long time. One happy customer!
July 29, 2020
Google Public Storage AAAFire Equipment
Kamecia does an outstanding job! Her customer service skills and attention to detail add a tremendous amount of value to your organization.
July 10, 2020
Google Public Storage Lee Chatmon
Kamecia was very friendly, professional, and very experienced in how to provide great customer service. In fact I recall complimenting her on how friendly she was throughout my time at the counter, paying my storage units. It is so rare these days to enter a business and receive great customer service with a smile.
July 7, 2020
Google Public Storage Lj Young
I actually have a storage at a different location where I use to live, which is a drive. When I don't have time to make that trip I come to this location to pay my storage fee. There's a young woman named Kamecia who works there. She always has a smile on her face and is very welcoming. Any questions I may have she is always willing and able to see to it that I get accurate information. Thank you for going above and beyond. Great customer service.
June 23, 2020
Google Public Storage Lady Brown
Literally in the midst of of them storm I had to pick up moving supplies(grrrr in the rain)! But despite the horrible weather i made it into this location yesterday to buy my boxes etc. and talk about Superb customer service. Already irritated and wet the sales rep Kamecia Cooper was so very helpful offered napkins to assist me (the drenched lady) dry off too kind and thoughtful and as if my mind wasn’t already boggled she helped me select t the correct size boxes for what i needed. Needless to say she got me in and out quickly so i could get out while the rain slacked up! Thanks again even in the mist of me thinking “what a day” you made it better just from your kindness and thoughtfulness. A+ from me for sure customer service expectations exceeded!
June 22, 2020
Google Public Storage Michelle P Jackson
June 8, 2020
Google Public Storage Marvin Estrada
May 31, 2020
Google Public Storage Zakariah Mihoubi
I've dealt with a few Public Storage locations. The people who work at this one are by far the best I've dealt with, especially Kamecia. She's genuinely got a good attitude whenever I go there and she cares. She's always gone out of her way to help if she can. I've been there for about a year now and both her and the rest of the staff have treated me well on several occasions. I rarely write reviews - would highly recommend these folks.
March 9, 2020
Google Public Storage Issac Williams
March 5, 2020
Google Public Storage Ashley Jackson
I just wanted to say every time I come into the Houston/ Westheimer Weslayan location the service here is so professional and interpersonal. Kamecia and Tamika are both very helpful and knowledgeable regarding there work knowledge. I appreciate there service.
February 25, 2020
Google Public Storage Hector Mencias
We hace been doing construction Work at this property.The property mánager Kamecia every morning always greeted US with a smile and goodmorning.Nice young Lady with paientice.Keep up the good work and great attitude.
February 25, 2020
Google Public Storage Elvina Mukund
Thank You Ms.Tamika for your excellent service and we are happy to continue with our Rental Unit at this Public Storage.
February 20, 2020
Google Public Storage Tina Samuel
I have a storage at another location, but i always pay my bill here. The lady Kamecia is a very happy and bubbly person i just love her personality and smile. Very sweet person. She is a keeper.
February 20, 2020
Google Public Storage Jordan Bishoff
Great staff here! Kamecia was very helpful and wanted to make sure that I understood exactly what I was completing. Facility is nice was well!
December 28, 2019
Google Public Storage Shannon Forrester
Stephanie was very helpful and fun!
December 19, 2019
Google Public Storage Saumya Bajracharya
Kamecia was wonderful. She was able to answer all the questions I had about the property. Made the moving process easy..
December 18, 2019
Google Public Storage pejman saadatzadeh
Strphanie was awesome!!! She helped me find the right size storage for me, got me a promotion that I didn’t know I was eligible for so i am happy for that. The store was clean and the storage locker was clean too.
December 13, 2019
Google Public Storage Eve Mcintyre
Kamecia is such an amazing lady with an infectious personality. Her attitude is amazing and she is personable. I would definitely recommend this place it’s amazing you won’t leave here without being satisfied. Kamecia took time to answer all our questions and understand what we needed! She was very professional, Thank you for having such an amazing person. Kamecia is an asset to the company. She should get a pay raise for sure. I will recommend this facility to family and friends! THANK YOU! THANK YOU! THANK YOU!
December 11, 2019
Google Public Storage Woogie TV
Stephanie made the process super easy! I’ll definitely recommend this location.
December 5, 2019
Google Public Storage mit
We chose this because it was the closest Public Storage. There are probably other storage companies but we wanted a familiar name to store the important. This location is maybe a block away from the Apple store and St. Johns. A pretty safe and secure location. From all the public storages in this location, this seems to be the best managed and maintained facility. The staff is polite, professional and actually very honest. and I can tell actually enjoy helping new customers such as ourselves. They answered all the questions about security and protection and prices. I really liked a particular manager, Tamika, who apparently makes people around her at ease with her management style.
December 4, 2019
Google Public Storage Ashley Davis
My Name is stephanie i work at this location and its very clean and everyone here are professional
December 1, 2019
Google Public Storage Rhonda Jones
I am giving this a 5 for the actual process of signing a contract for the unit. Kamecia was in the office, showed me the unit, explained everything to me, and answered questions I had at that time. Everything was easy and she gave me some history of the facility. BecauseI have not actually started using the facility yet I cannot review anything else other than my first impression.
December 1, 2019
Google Public Storage Raghav Ramabadran
Good location. Easy to get a unit. Kamecia was very helpful in setting the unit up.
November 25, 2019
Google Public Storage Harold Thomas
Stephanie was very nice and friendly this storage was very clean I will definitely recommend this place to friends and family
November 21, 2019
Google Public Storage BDF jade
The Store was very clean and Stephanie had an terrific attitude.. I would recommend that location to my friends...
November 20, 2019
Google Public Storage Natalie M
Stephanie was fantastic to work with. She answered all of my questions and helped me get the type of unit I was looking for. Highly recommend.
November 17, 2019
Google Public Storage Geoff
Kane is was great to work with! Very clean property and easy to rent from.
November 15, 2019
Google Public Storage Victoria Stuckey
We needed storage ASAP and Kamecia responded very quickly to our email request for information. We have affordable storage and got it very quickly.
November 9, 2019
Google Public Storage Kevin Galo
Great customer experience by Kamecia and her team. I came in looking for a unit and was immediately helped. Highly recommend!
November 9, 2019
Google Public Storage Matt Mason
Stephanie is awesome and got me checked in early without any trouble at all.
October 26, 2019
Google Public Storage Estella Green
Shawn is the best she’s always helpful and willing to help the place is always clean and smiles are all around Shawn has very good customer service and good phone skill she’s very friendly thank Estella Green
October 25, 2019
Google Public Storage Claude Martin-Mondière
When I was really feeling terrible, having got a very unfair treatment from a former employee, Tamika tried to tell me to not be bitter against the company. She was extremely reliable for the advices. I transferred today in the same property instead to transfer to an other company. She is an asset for Public Storage. Best wish and thank you to Tamika. Claude
October 18, 2019
Google Public Storage smachaya marino
Ms. Tamika was very helpful and knowledgeable. I appreciate her advice and customer service! She was positive and gave me good details about my purchase. This kind of great attitude and service will only lead me to become a loyal Public Storage customer! Thank you! -Nina
October 7, 2019
Google Public Storage Noe Hidalgo
October 5, 2019
Google Public Storage Oneline Mike
Tamika did a excellent job from start to finish. Her professionalism, knowledge, and overall friendliness made the transaction smooth and seemingly effortless.
October 4, 2019
Google Public Storage Suzanne Humphrey
Tamika was the best! She patiently walked me through available units even though it was brutally hot that day. She was friendly, knowledgeable and gave exceptional customer service. This was our second unit at this location. Well done, Tamika!!
September 29, 2019
Google Public Storage Rohail Ullah
I walked in 2 minutes before closing time and was given the most excellent of service by Tamika! Great attitude, super positive and very professional. She really made me feel like she cared and I think this experience alone will make me want to always complete my storage needs through Public Storage! 💯
September 5, 2019
Google Public Storage BIG D
Love Public Storage great employees great staff clean and safe locations
September 3, 2019
Google Public Storage Ralph Brown
August 24, 2019
Google Public Storage Daniel Xu
August 12, 2019
Google Public Storage Alfred Kinney
Roneasha is excellent
August 12, 2019
Google Public Storage linh nguyen
Ronesha is an asset to this location!
August 12, 2019
Google Public Storage Ogbonna Nwosu
When we went to this location, this Lady Roneasha, was such a big help to us. She showed us around the property and explain everything to us from pricing to moving in and gave us assurance that our property is safe and secure. I promise to recommend this location to my friends and family member. Thanks for the help and keep up the good work.
July 30, 2019
Google Public Storage A L
RONESHA.IS.THE.BEST!!! I agree with ALL the glowing comments for Ronesha! She gives the Gold Standard in Customer Service! What a valuable PS employee she is. SHE truly makes moving a pleasurable experience. SO thankful for Ronesha!!
July 20, 2019
Google Public Storage Lynn D. Wright
Roneasha is the BEST! She took care of all my storage needs. She is nice, professional, helpful, and friendly. She made this experience extremely pleasant!
July 16, 2019
Google Public Storage Jennifer
Ronesha took such great care of us! She was so thorough and explained everything we needed to know in detail. Such friendly customer service is hard to come by - I highly recommend Public Storage and Ronesha!
July 15, 2019
Google Public Storage Doug Walker
This was Mharti's favorite self storage center. I miss him already.
July 3, 2019
Google Public Storage Jon Hernandez
Roneasha was extremely friendly, bubbly, and helpful! She showed me to my unit, and tried to give me the best she had available. She was professional while being endearing. Once we agreed on the unit, she informed me of the products she had for sale to help with moving stuff in.
June 23, 2019
Google Public Storage Sean Woods
RATS RATS RATS. They raised my rent on the third month, and continue raising it. Ought to be illegal. I was out of the country for 10 months watching my rent rise. RAT INFESTATION. Not sure what condition my items will be in when I have a new home to move into. Disgusting. Look at the photos, rat droppings everywhere.
June 20, 2019
Google Public Storage Karen Jensen
I have never had such amazing customer service. In my case this was an unpleasant life situation causing me to have to put my life's belongings in storage. But Reneasha is incredible, she was kind, patient and very helpful. She went above and beyond helping me with a unit. She was concerned about me as a person not just a payment...the unit I needed had recently been repaired due to a small leak, she had not confirmed the leak was repaired yet and didnt want me to risk my belongings in there, so she found me another unit at the same price...I highly recommend this facility. Ask for Reneasha she is amazing....
June 2, 2019
Google Public Storage Olivia Onyejekwe
Manager was super helpful, easy registration
May 6, 2019
Google Public Storage Stephen Freeman
Roneasha was more than accommodating a nd considerate to my needs and situation and emergency needs. Extremly patient to last minute changes and It woukd have been much more difficult without her help. Just because of how she treated Me, Ill never use another storage competitor. Than you a million times over and you have a customer for life.
May 6, 2019
Google Public Storage Djimon J
My name is Djimon, I went In to rent a unit and Ronesha was beyond helpful! She made sure I knew how to get in and out and even gave me a tour. The property and facilities were super clean, I definitely recommend this location!
April 27, 2019
Google Public Storage Mable Dumas
Very professional, friendly, and knowledgeable. Great person to work with. An asset to public storage.!!
April 16, 2019
Google Public Storage Kennedi Gray
Friendly staff!
April 16, 2019
Google Public Storage John Smith
Great place
April 2, 2019
Google Public Storage Luke Bartels
March 29, 2019
Google Public Storage Peter Gunn
Tracy is professional, friendly and always very helpful!!
March 4, 2019
Google Public Storage KNOWN AS DARVAISH
Alvaro always gives exceptional customer service!
February 24, 2019
Google Public Storage Alex Rodriguez
excellent customer service!
February 21, 2019
Google Public Storage Tod Portman
Awesome place quick service
February 21, 2019
Google Public Storage Styles
Very friendly and helpful.
February 20, 2019
Google Public Storage Caroline Juarez Flores
February 6, 2019
Google Public Storage ben brinegar
January 22, 2019
Google Public Storage delali hodo
January 14, 2019
Google Public Storage Nicholas Mireles
The young man who helped me was very nice and informative. His name was Alvero I believe.
January 12, 2019
Google Public Storage Austin Harris
Good service, awesome management, and great location! 10/10 would go again.
January 7, 2019
Google Public Storage Linus Riggs
Tracy was an awesome and amazing help on an extremely short notice. Thanks Tracy!!!
December 27, 2018
Google Public Storage Eva Garcia
Alvaro is great super customer service
December 24, 2018
Google Public Storage SuJin Kang
November 30, 2018
Google Public Storage Damian Poulos
I received the best customer service today ,from Alvaro, at the Public Storage location at 3732A Westheimer. Alvaro was extremely professional and thorough with my rental process. He took the time to show me 3 different unit options that would best fit my items. I have been in the hospitality industry for over 12 years and I would like to have an employee like Alvaro work for me.
November 26, 2018
Google Public Storage Zain Boghani
If I could give 1 star to this facility I would. Only rent a unit here if you want your possessions to be covered in rodent feces. The actually storage facility will not assist you in any way and refer you to the insurance company. Unfortunately, the insurance company will only cover $250 worth of damages from rodents. I understand that there are factors which cannot be controlled by humans (i.e. floods, fires, theft) but rodent control is not one of them. The incompetence at the front desk is also quite astounding; if one was to write a textbook on this topic, I would study this public storage unit first! Don't waste your time or money here, there are too many options around town and the units are far too expensive to suffer in this fashion. I have attached some images to help in your decision making.
November 12, 2018
Google Public Storage Matrack G
Awesome service!
November 5, 2018
Google Public Storage bobby danielly
Tracey was extremely helpful and a pleasure working out my storage needs...
October 31, 2018
Google Public Storage Tracy Mayfield
I had a very pleasant experience working with Tracy and Kesha. I worked with both of them on separate days and they were so knowledgeble, kind and made it a fantastic experience. I'm sooooo glad I came to this location for my storage needs. These two are the best!!!!!
October 31, 2018
Google Public Storage shields girl's
Kesha was great with the info friendly customer service and very nice gave us 2 bottles of water because of the heat clean place
October 27, 2018
Google Public Storage Cayley MacGregor
Tracy was super helpful and accommodating! This location is awesome too, with great prices!
October 25, 2018
Google Public Storage Suzanne Goss
September 22, 2018
Google Public Storage steve reyes
August 16, 2018
Google Public Storage Corey Francis
Miss Cynthia is one of the best! She assisted with my storage rental and gave all the information that I needed. Overall super great experience!!!! Miss Cynthia, you made my day!!!!!!👍🏾
August 14, 2018
Google Public Storage Peter Shulick
The price seems to be okay for storage make sure if you hire movers they take their time storing your things in the storage unit all the way up to the ceiling organize your furniture against the walls and boxes on top of your furniture living the walkway down the middle, I did have some issues with Pest Control looks like something was eating on my Turkish rug that I had there's an heirloom in my family since the fifties make sure they put down a bug bite and Pest Control in your storage unit before you move in and after once a month don't be surprised if your rates will get increased within 6 months or 12 months significantly
July 23, 2018
Google Public Storage Todd Kingsbery
This location is not wroth your money! DO NOT rent here. The elevators area broken all the time and are an ongoing safety hazard!! The AC in many areas doesn't work or breaks down and they take weeks to fix. The are painting and working on things that don't matter but it needs new roof which leaks, new elevators, new AC and most of all stable manager!!! Zero stars
July 9, 2018
Google Public Storage Barbara Guy-doran
This might be a slightly newer facility but the lady who was working was unhelpful, made rules about a $20 lock they sell despite having over 65% of the locks not be the type they sell. Next would not except the insurance I had obtained and said that we had to pick one of the plans that they provided then we could try to remove the insurance cost at a later date. Started to make the contract then decided to look elsewhere due to all the extras now being added and as we left she is screaming at us from the building as we are walking to the care. NEVER EVER.
June 15, 2018
Google Public Storage Jessica Elzy
I would definitely recommend using this storage facility. The location is great and customer service was perfect. Ashlie was Awesome helping me figure out what size storage I needed and all my other questions. I will be telling my friends and family to go there and ask for her.
June 8, 2018
Google Public Storage Leonid Kostitsyn
Everything was good until they removed loading carts from public area. Its like you have to bring your own dolly. Ridiculous
May 25, 2018
Google Public Storage Raquel Anaya
The best customer service experience! Ashlie was great!!! super friendly and helpful, she answered all of our questions and helped us find the best unit to suit our needs. I definitely recommend this storage company.
May 23, 2018
Google Public Storage JaMarcus Beasley
Ashley= Awesome!
May 18, 2018
Google Public Storage Desree Silas
Ashlie was very helpful when I called for pricing for my things I need stored. She was patient with me and answered all my questions. Kudos ashlie for your customer service
April 24, 2018
Google Public Storage Howard Martin
Ashley was very helpful, friendly and cheerful in answering my questions and explaining the options for renting a space and the terms of the rental contract.
April 23, 2018
Google Public Storage Kristina Perez
I went in to public storage where I was greeted by Ashlie who was very friendly and I had been so stressed out about my moving and not knowing what to do or what I needed but she helped me out so much to do so. Ashlie is very great and I'm very appreciative of her.
April 23, 2018
Google Public Storage Tiffany Lester
April 12, 2018
Google Public Storage Yelitza Arboleda
I went in to as some questions beacuse i was moving soon and the customer service there is so awesome the lady in the front was soo nice i believe her name ks Ashile she was helpful and so paitent with me i will be coming back n recommend anyone here
March 7, 2018
Google Public Storage Laura Viada
Ashlie was wonderful and very professional.
March 7, 2018
Google Public Storage Timi Okunfulure
February 28, 2018
Google Public Storage Steve Nelson
They waived my late fee immediately after I explained the situation without giving me a difficult time.
February 9, 2018
Google Public Storage Kasey Guentert
Cynthia is awesome, extremely helpful and friendly!!
January 26, 2018
Google Public Storage Janet Pham
Customer service is outstanding. Cynthia was very helpful and efficient. When our old storage facility sold, we had to vacate and she made the transition seamless and very easy. Highly recommend!
January 23, 2018
Google Public Storage Kathy Taylor
Ashlie was amazing!! Knowledgeable, friendly and great sense of humor. She was a great help and an asset to Public Storage!!
January 11, 2018
Google Public Storage Dee Kay
Ashlie could not have been better. She gave instruction, showed me an empty unit etc etc. 100% impressed. From the blue MB
January 10, 2018
Google Public Storage Trina Cole
Ashlie was very understanding an helpful. Great customer service representative!! Will refer this location to family and friends:)
November 30, 2017
Google Public Storage Dimitri Ang
I've rented at many locations and this location is by far my favorite. Cynthia is extremely helpful, very friendly, and always willing to go above and beyond. I highly recommend this location!
November 30, 2017
Google Public Storage C Middleton
Cynthia is so wonderful and she is a star... I would recommend anyone to choose this location because of the outstanding service she gives and you will receive... ⭐️⭐️⭐️⭐️⭐️
October 18, 2017
Google Public Storage Jerry Helfand
Basic self storage facility. Climate (humidity) controlled units within the building, and normal ones you can drive up to.
September 12, 2017
Google Public Storage daniel perez
September 2, 2017
Google Public Storage Mr. and Mrs. Ware
I absolutely do not recommend this storage unit. When we first moved in till today the elevators do not work. One day they will start and the next day they are down. Why we still kept this unit? The day we moved out it started to rain so we went to the first unit that was available.
August 12, 2017
Google Public Storage Gareth Kohlhausen
This storage unit is a nightmare. Indoor units are not climate controlled like I expected and their elevators NEVER work. Complete waste of money
July 12, 2017
Google Public Storage Juan D.
Property manager was very friendly and helped me out greatly. Service was always great and they helped me all through my time there.
June 12, 2017
Google Public Storage James Elkins
This place is great! Tanisha is wonderful and very helpful. She goes above and beyond for her customers. I highly recommend this place.
May 25, 2017
Google Public Storage Catrina Campbell
Patrick and Tanisha were professional and courteous. They made renting the unit easy and friendly!
May 15, 2017
Google Public Storage Sharmila Paul
We have used this facility two years in a row now for summer storage. I'm highly satisfied. Tanisha was exceptionally helpful.
May 13, 2017
Google Public Storage Gary Dildy
Tanisha was very knowledgeable and helpful in initiating a storage unit
March 17, 2017
Google Public Storage Delia Hughes
I really enjoyed my experience here the staff was very helpful and very patient with me.. property was very well kept I totally recommend this property to anyone that is looking to store their valuable items
February 23, 2017
Google Public Storage Chris Taylor
I would recommend this location to anyone. I have a storage unit at another location but due to work I often stop by this location to pay my bill, each time I stop by Tanisha is always friendly and ready to help, she's so patient and knowledgeable to any questions that I have and anytime that I need any merchandise she's always very informative on what she has or any discounts going on. If this location was more convenient to my living, I would definitely transfer my items here!!!
November 20, 2016
Google Public Storage Austin Ergenbright
Tanisha was awesome! Very polite and super helpful!
November 7, 2016
Google Public Storage Jacqueline Calza
Tanisha was very helpful! I originally scheduled to have a unit that would have been too small for my things, Tanisha was on it and got me in the right side unit as well as a VERY affordable price. Thank you again Tanisha!
October 16, 2016
Google Public Storage Bree Turner
This place just wants to watch the world burn. You begin your delightful storage experience with a rude employee. After passing her, you can begin hauling your cart full of junk up and over a a ridiculous hill. This makes a fun-for-all ages game of "which valuable item will fall off the cart first?!" to which the winner is guaranteed entrance into the unit via two sets of automatic doors that don't work. Door number 1 gets you a door slam in the face and door number 2 may or may not even open! Door number 3 and 4? Flat out broken. Once you have passed through the beginning phase, onward you go to enjoy your climate controlled as-hot-as-the-outside storage experience.
September 15, 2016
Google Public Storage MrCarpe Diem
Great experience with Tanisha. Very smooth move in and I was happy with the set up.
August 13, 2016
Google Public Storage Hasnain Walji
Patrick and Tanisha was great! Patrick was very quick with the rental process. Would highly recommend renting here.
August 6, 2016
Google Public Storage Bill Nantz
Tanisha was fantastic. She even remained open a few minutes to make sure I cold get out of my unit. Fantastic !
July 13, 2016
Google Public Storage Maggie Luna
Patrick assisted us in a professional manner. Thank you!
June 27, 2016
Google Public Storage Tom DeVor
Patrick is great!!!!!
June 25, 2016
Google Public Storage Elsa Barco
The manager Patrick was great.
June 13, 2016
Google Public Storage Hector Morales
Came in to purchase boxes for a project I am working on. The Manager Patrick was very helpful. He greeted me as soon as I walked through the door and even brought the boxes out to my car. I would highly recommend to anyone that is looking to purchase either a space or just supplies to do so from this guy you will get the upmost service. Public Storage has a great worker on its hands! Thanks again Patrick for your help!!!
June 7, 2016
Google Public Storage Ms. Confident
Great location. Good service. Patrick is fabulous employee, always helpful and polite even on my worst/cranky days...0:) Would highly recommend the facility. Sincerely, Jurate Kopecky
May 27, 2016
Google Public Storage Lo Davis
Patrick is amazingly helpful and professional I would highly recommend
May 18, 2016
Google Public Storage Raquel Catharine-Carmen
Patrick was very professional and efficient! Couldn't have asked for better service!
May 15, 2016
Google Public Storage Dominique Beltran
Patrick was great. Thanks for the help leasing my space today!
May 2, 2016
Google Public Storage Weezie Mackey
Patrick was incredible and I want someone else to know, especially the company who employs him. His customer service skills went above and beyond great. He was compassionate, polite, respectful and patient. Not the average qualities of a young man who sits behind a counter by himself during the day. Here's what happened. Here's what you should know about your exceptional employee. An older woman came to the door as he was about to show me my new storage space before I signed a lease. He knew her name, greeted her and asked if she could wait a minute for him to show me this space. But after she looked at him, almost as if she didn't understand, he asked me if I wouldn't mind if he took care of her. He went behind the desk and she began to sort through her bags and papers and envelopes that were all double wrapped in plastic bags to protect them in case it rained. It took her a while and he never showed impatience or annoyance. He pulled out blank checks and handed them to him and he clearly knew the drill. "Would you like me to fill this out for you?" "Yes," she said. He took one check and returned the others. She stuffed those into her bag as he filled out the check, handed it back to her to sign and gave her a receipt. After she left, he showed me my space and I signed the lease. But I was so impressed by his careful way with her. His absolute respect for her even after she left, he didn't roll his eyes or make an inappropriate comment to me or anything. He was remarkable. Really. It made such an impression on me that I had to write and post not only my comments, but also five stars for exceptional service. Thank you. P.S. Patrick seems ready for a big promotion and possibly and advanced role in the company. You want to keep this guy, challenge him and give him more to do. It will come back to you.
April 11, 2016
Google Public Storage Kristal Freeman
Patrick was great! He was very professional and thorough!!!
March 26, 2016
Google Public Storage Cristina Bustamante
Patrick was great. I would recommend leasing at this location.
March 12, 2016
Google Public Storage mary fontenot
Patrick was amazing! Great customer service. Clean and friendly service. Professional atmosphere.
February 26, 2016
Google Public Storage Pauline Solnik
Patrick was very knowledgeable and efficient. It was a pleasure to rent a storage unit here. Highly recommend this location!
February 6, 2016
Google Public Storage j j
Patrick was very friendly and welcoming!
February 3, 2016
Google Public Storage Megan Henry
Patrick was very helpful and knowledgeable. Prompt, courteous, and professional service.
January 24, 2016
Google Public Storage Jessica Benham
Patricia helped me through the process. It went very smoothly and took very little time. Great Job!
January 8, 2016
Google Public Storage Casimir Onyilimba
Patrick provides great customer service. Facility is secured with a great security team!!!!
December 16, 2015
Google Public Storage Kimberly Montonati
Patrick was great and I would recommend renting here.
December 11, 2015
Google Public Storage Adam Perez
Went into store for some help with boxes and Patricia was very helpful and a nice smile, when I am ready to rent a storage she will be the person I go to and would recommend her and her store to anyone needing a storage space
November 15, 2015
Google Public Storage MELANIE
I stopped By (store# 26426 )on Friday (Nov 13,15) to purchase some boxes, even though the computer was down Tanisha was great, she was so friendly and had great customer service.Truly Help Me Out My Packing Nightmare.Thnkx Alot
November 14, 2015
Google Public Storage kayode ojelade
Patrick was great. Thanks for the help.
October 17, 2015
Google Public Storage Stefanie Taylor
I was instantly greeted by Patrick he was very helpful with the questions I had regarding renting at this location. I would highly recommend
September 28, 2015
Google Public Storage Dina Ramirez-Bentley
Patrick Washington was an exceptional employee at Public Storage I've rented here for 2 years. Every time I came to the property he was extremely friendly and gave exceptional customer service. I would refer people to this location due to his confidence and I rate him at a 10** Regards Dina Ramirez-Bentley
September 28, 2015
Google Public Storage Mark Goodin
Patrick was a great help A1 service.
September 25, 2015
Google Public Storage Gimme Your Chones
Katie and vivian were very helpfuk
September 2, 2015
Google Public Storage Gene Hubble
Patrick was great and stayed in contact with me to get the unit I needed I would recommend
August 26, 2015
Google Public Storage Igal Ovshani
Wonderful people, clean, professional
August 22, 2015
Google Public Storage Samantha Morrison
Had a great experience with Patrick was so helpful and knowledgeable
August 7, 2015
Google Public Storage Jennifer Bowen
Patrick was absolutely fantastic!!
July 30, 2015
Google Public Storage Gloria Cartagena
katie is friendly and provides excellent service!!! ask for katie.
July 16, 2015
Google Public Storage Kimberly Andrews
Michael is was great and provided me with great customer service
July 8, 2015
Google Public Storage ty malone
I went in to pick up some boxes and tape. Patrick provided great service.
June 25, 2015
Google Public Storage Pamela Anderson
Michael was very helpful. He was willing to help me find a storage for my vehicle and personal items. We did run into a problem with one of the storage units, but he found another for me to use in about of seconds. This is my second time using public storage , and I plan to use it again. Thanks again!
June 25, 2015
Google Public Storage Cameron Wilen
Great customer service and very friendly staff. Michael was very helpful at the front desk
June 25, 2015
Google Public Storage Eric Grace
Katie and cheryl have been very helpful
May 17, 2015
Google Public Storage Joe Pollard
Patrick took care of me today. Excellent service.
April 26, 2015
Google Public Storage Sharon Barnes
Patrick was very professional, courteous, and exemplified customer service at it's best! He went extra MILE-S to ensure that I was satisfied in every way. I watched him interact with other customers and i can testify that all (even the phone customers) were treated with the utmost respect. He's the best reflection of Public Storage! I'm 5 star satisfied! (And ...I bugged him with questions over 3 days, and he was ALWAYS the same) Yes, you want to rent here!!!
April 24, 2015
Google Public Storage Helen Valentine
Patrick was very professional, courteous and helpful! Excellent service!!!
April 21, 2015
Google Public Storage Adam Gruntz
Alicia was extremely kind and helpful. Awesome security in a clean climate controlled environment
March 20, 2015
Google Public Storage Tina Malone
Patrick was excellent gave great customer service explained the rental process thoroughly would recommend.
March 9, 2015
Google Public Storage Danny Obando
Patrick was great he always gives good service when I come to make my monthly payments.
February 25, 2015
Google Public Storage K Page
Great service by Patrick!!!!!
February 7, 2015
Google Public Storage tony greisinger
Patrick was very helpful and attentive to our special needs.
February 7, 2015
Google Public Storage Ayiema Louison
patrick was great came in to make a payment on my account and he got my late fee waived and refered me for a job. great customer service
February 7, 2015
Google Public Storage kenneth J kaabi
Great service Patrick was a big help
January 28, 2015
Google Public Storage Sally Anne Skarke
Patrick was great, was very helpful and quick rental process. I would recommend
January 17, 2015
Google Public Storage Jason Sherry
Patrick was great and knowledgeable the process was very easy and speedy!
January 10, 2015
Google Public Storage Gerri Lonchar
patrick was great!
December 29, 2014
Google Public Storage Asther Jac
Awesome. Marie was so nice
December 26, 2014
Google Public Storage Christopher Kinsey
Patrick was great was knowledgeable of the space I was renting, I would recommend.
December 21, 2014
Google Public Storage Anne Kushwaha
Patrick & Marie were courteous, efficient & knowledgeable. I was in & out in no time with my new unit!
November 15, 2014
Google Public Storage Juan Carlos Munera
Patrick, was awesome. He helped me a great deal. Information, support. Good experience Juan
November 14, 2014
Google Public Storage giovonni gilmore
Great location!!! Currently in the process of moving. The other day I needed some boxes the store manager Patrick was very knowledgeable of the merchandise. Highly recommended
October 31, 2014
Google Public Storage misha mapstone
Have had a storage unit here for year, always been good. Bridgechell was very helpful. Recommended
October 28, 2014
Google Public Storage Marcia Livingston
Bridgechell was extremely helpful. She showed us multiple choices and offered suggestions without being pushy. She is professional and friendly and an asset to the company. Thank you!
July 12, 2014
Google Public Storage Rachel Suter
Michael was very courteous in helping with checking into the storage unit. I had an overall great experience storing my belongings here. It was a safe and convenient location.
July 7, 2014
Google Public Storage Gale Houston
Vladimir was outstanding, I'm very glad I came in today and met Vladimir. He was extremely helpful and attentive to my needs. I've been around a couple of places and Vladimir's service is the best. The property is kept very clean. I highly recommend Vladimir WHEN you come here.
July 3, 2014
Google Public Storage Denise Cassata
Great. Vladimir was very helpful and efficient!
May 22, 2014
Google Public Storage David Garcia
Great customer service. Awesome experience! Very helpful!
May 22, 2014
Google Public Storage Clint Bullard
Great service from katie
May 22, 2014
Google Public Storage Lou G
Great Customer service and location!
May 22, 2014
Google Public Storage Randy Arvello
I've been to almost all the ps oranges in greater Houston and the professional service by Katie and the staff there is 1st class-Highly recommend!
May 21, 2014
Google Public Storage Jonathan Adler
Vlad was awesome
May 19, 2014
Google Public Storage Donald Sanford
Vladimir was professional from when he returned my initial request for a unit. When I got there he helped explain what I should expect. He understood my needs as a consumer and helped pair me with the right program Public Storage was offering. He was quick with the paperwork, to the point I used my hour lunch to come a take care of this and I still have time to sit down a get a bite to eat. This is the place to be. Thanks Vladimir
May 12, 2014
Google Public Storage Sanjay Patel
Vladamir is the guy who took care of me here. He was very cooperative and explained me about storage unit in detail.
May 12, 2014
Google Public Storage wyatt doop
Friendly staff and nice storage facility, Vladimir was very helpful
April 21, 2014
Google Public Storage John Franklin Harrington, Jr.
Immaculately clean facility and manager, Vladimir, couldn't have been more responsive, helpful, and accommodating. I continue to look to Public Storage for my storage needs - this is my 3rd storage unit over the years at a Public Storage facility.
April 6, 2014
Google Public Storage Dianne
Amber was incredibly helpful. This was the first time I had been into a public storage office. Amber listened to what I needed and proceeded to check her property as well as nearby properties. She helped me reserve one at another location as there were none at hers that fit what we needed. She was so nice, friendly - and extremely knowledgeable. She helped us stay with public storage. **We rented the unit she reserved for us today - 4-6.
March 18, 2014
Google Public Storage Richie Hawley
This place is the best in town! I am getting a second unit already. Ashley was so efficient and helpful. Wish all businesses ran like this . ❤️👍
March 14, 2014
Google Public Storage Erica Escareño
Ashley is wonderful! Very sweet and helpful. The property is nice, clean, well-lit, and in a great area.
February 28, 2014
Google Public Storage Micheal Baker
Ashley was great in explaining my options and getting me set up.
February 28, 2014
Google Public Storage Judy James
My experience is always great!
February 20, 2014
Google Public Storage Brian Bruce
Amber provided excellent customer service. She was very professional and made signing for my unit a smooth process.
July 3, 2013
Google Public Storage Anna S
My experience was disappointing. We planned my friend's move on Saturday afternoon, but when we arrived to Storage by 4:30, turned out they do not allow to use carts after office hours (5pm). They lock them in their storage instead. The reason is that they afraid their costumers to steal their carts. All the attempts to convince a reception lady, who was very nice but adamant, to reach manager (Darrell?) by phone did not succeed. My friend, me and other people who came to help, all had to change plans, and come next day. The big words WE CARE in the elevator sounded like a bad joke after all.