thanks albert you the best
Mr.Albert is extremely helpful with my storage needs. He put me in a storage unit with the storage size I really needed. Very nice and courteous. I am so satisfied that I paid for the entire year of rent. Thank You Mr Albert!!#b067
Thanks albert for helping us
Albert helped me I’m glad I met him thanks public storage
Thank you Albert for helping me. You're the Best
We just rented a storage unit at this location and Albert was such a great help!
Albert help me pick my unit I loved it
Albert helped me out sooo much!!
I totally agree with the other post that he is kind, courteous, and honest (qualities that are hard to find these days, indeed!)
He goes above and beyond to help customers, and he is a blessing to everyone he encounters. You will definitely leave a happier person after interacting with Albert!
Albert helped me out I’m so grateful for him thanks so much
Very great place, convenient and the person who works inside is very kind and helpful as well!
Albert was so kind and friendly. He deserves a raise!!
The Manager Albert was a good guy he was able to tell about my storage and the things I needed for my storage. Cool guy keep him
Outstanding customer service
Albert made sure to take care of me, answered all of my questions and showed great customer service!
Thank you albert for all your help for helping me to choose my storege unite
Albert thank you for helping us
Albert is a presentable young man. Your employee was very helpful. Please keep him at this location if you can.
Albert was absolutely amazing! So sweet, incredibly helpful, and genuinely honest qualities that are hard to find these days. He went above and beyond to assist me and made the whole experience smooth and pleasant. Highly recommend him!
Albert was so helpful!! Really appreciated his honesty and readiness to help!!
Thank you Albert for my unit love the deals public storage and y'all's service to us
Albert was very helpful, very polite and friendly 😊
Albert went above & beyond to make sure I get the best price possible!!
Albert help me find the best unit for my needs thank you Albert and public storage
Really good service, Albert was very knowledgeable and helpful
Had the best experience working with Albert to get me a proper storage unit. Albert was knowledgeable and versed well on the storage plans and pricing. Definitely wanna thank Albert again for being such great help!
Albert did the job ! He help me with my storage and was so kind and helpful great worker he deserves more than 5 stars!! His made me feel safe here at this unit.
Albert, helped me through a trying time in my life. Once , I entered the building i was greeted with a smile of comfort. I was seeking a unit affordable for me financially and he recommended a unit within my price range. The relief I felt once he helped was like a burden lifted off my shoulders. I know this may not seem as if it’s much but illuminating stress during a separation really helps and makes a difference. Thank you for everything!
Albert was very professional and helpful with assisting me
Good Man Albert. Very friendly and helpful.
Albert is very good helping us to find the correct storage unit, thank you very much!
I truly recommend him.
Albert Conway was the BOMB-DOT-COM! He made me almost want to switch to his location. He went above and beyond to help me today. Please give this great manager a $5000 monthly rate.
Thankyou, Anthony Hilliard, unit 3224. He made my day!
AC was very nice super great service
Albert thanks for helping us 🙏
Albert helped me finding the right unit thank you albert
Thank you Albert you are the best you made our purchase fast and easy
Albert you are the best we came in and purchased 3 10x25 all because you was nice
Albert is very professional.
Albert has a great customer service, he was quick and fast with the company protocols and services.
Ac Was Very HelpFul And Respectful will be back again
Thanks you Albert for the smooth process
Albert AC was awesome. He helped me get the proper unit I required and guided me through everything with ease. Make my experience with him the best thus far.
Thank you to Mr Albert Conway he was very helpful with assisting me
Albert helped me out although I was running late. Easy check in.
Thank you Mr. Albert for being so kind and for helping me through the process. Appreciate your patience and for being so respectful
5 ⭐️’s for you
Good customer service, he helps to save people time and money
The Property! Mgr. Albert Conway, had''Help!&''Supported!
Me! "in '"Selecting! 'the "'Right! "STORAGE-UNIT!
For! 'Today! & 'I Thank You!💕😃 'Him! ...
Congratulation Albert for your good customer service
Why this storage gate hours are closing to early when it was at 9pm, i work and i can even drop some stuff late because the gate its closed. I will have to cancel my rent and move to another one where its definitely closing late
This place never have anyone there , you can call for days without an answer. Thank you Jean for coming from your store on Dairy Ashford.
Not recommended as rent increases just after 3 months while other places only increase rent after a year. Avoid this place as this hassle will take your time to find another location
I'm here to express my dissatisfaction with the customer service provided by Public Storage.
I have been renting a storage space at Public Storage facility at Bellaire Blvd, Houston, TX for now two (2) years and some months and I have been experiencing continued rent increases and the storage has now become exorbitant and unaffordable to maintain. The rent has more than doubled within the short period.
At the initial stage of looking for a storage space, I approached the facility and of course they gave me very attractive rates and great customer service, which to me now seems was a "bait" and strategy to lure me in. After that I have just experienced horrible customer service.
I have complained about the continued and high rental rates and doesn't seem to be looked into. It is also hard to get customer service on the phone to address my issues.
With no other option left I am now been forced to shop around and compare storage rental rates to see if I will find another facility that will offer more competitive rates and better customer service than is provided by Public Storage.
I would not recommend and vouch for Public Storage as a preferred storage facility with the kind of rates and service that is currently being offered to it's customers.
A disappointed customer 😒☹️!
LaQuoia is an excellent representation for public storage very helpful
Horrible DO NOT RENT !!!! I will never use public storage. Was locked out my storage for 2 months and all I was told was to pay them to get access and never received it. No one is every at building office 12335 Bellaire Blvd
Houston, TX 77072
United States. The manager claims they do split shifts but they do not. No one was in the office since I received my storage. I paid for 2 months worth of storage and only had access to my storage for less than a month. Due to poor communication in this company as well as horrible customer service. As well as bad equipment issues out to customers with no type of refund, credit back or a discount. THIS COMPANY IS ALL ABOUT MONEY !!!
D was amazing very helpful give that lady a raise good energy period
Love the lady who help me
Wonderful customer service! Had a minor issue with my unit lock and Deahvion was able to quickly resolve the issue. I will continue renting with this Public Storage location because of employees like Deahvion. She truly cares for the customers and goes above and beyond.
Deahvion gave me above and beyond customer service, she helped me upgrade to a larger storage with a smile. I’m also embarrassed to say that when my U-Haul battery died and the facility was about to close, she helped me jump the battery in the rain. As a man, I was embarrassed lol but happy I was in good hands. Forever grateful and thankful I chose this location!
Servicio desde Internet y rápido muy bueno
Deahvion do whatever she can to make a customer happy.
Deahvion is so helpful, smile all the time, she makes you feel good. our storage is wonderful
For starters the hours of access are terrible. If you work a normal job it’s almost impossible to make it there, despite having the access code, the app does not open the gate. But the worst problem and reason for the 1 is that when I went to use my unit for the first time, I was told the lock would be in the unit. Well there was no lock. I walked to the desk and there was no attendant. I called the number and the phone tree options do not work. Finally after several disconnects I found just waiting on hold through the menu for 20 minutes finally gave me a person to assist me. They informed me to just “grab a lock out of another empty unit”. Which is likely why mine was missing in the first place. Then there is a huge trailer blocking access to 3 different units and making it tough to use 3 others. This is near the worst storage facility you can imagine. Will not be renewing.
Really nice facility very professional I recommend y’all stop by if you’re in need of storage 💯
Thank you Josephine redard for take care of us you are a wonderful person who helping us on every step we need to get the unit
Josephine Redard is one of your best workers there she always treats me nice always greets me with a smile and if I need help, she’s always helping me. She is a good worker and always professional.
Josephine . She is a very nice person. She help me very good too me this morning.
Great customer service at location!
I lived in alief for the last 2 years and I work in Corpus Christi and I thought that the whole purpose of having a gate code to store , your stuff! Not having to wait another day And I rented a truck for 1 day and it’s due by 10 pm tonight.
Ms. Fioma was very professional, courteous. She recognized the appointment hadn't been taken care for a lock cut. She spoke with her manager, and left detailed instructions for the person on-site. She went above and beyond. I really appreciate her.
Ifeoma has absolutely made my day! She walk me through the unit to help me find my rental and and she was so kind and took time her time walking me through the process. I think she is the is the perfect face to public storage!! Thank you so much for your help.
It's a decent place to store home and knick knack items. The staff is very friendly and helpful.
Price goes up every few months...
The renting was quick and easy. Dami helped me through everything.
Nice clean and good customer service. Great location.
Thanks to office manager Leila! Super professional!!!
My wife and I just finished a last minute unit transfer and
Leila was Amazing!! She stayed late to help us understand all transfer points. She should run the whole damn company.
The facility is clean and Damilola was extremely helpful!
Dami was excited help during my sons rental process
facility is safe and managed by a very professional office manager
Leila was such an amazing manager , helped me with the e-rental and walked me to the unit .
Thank you Ms.Leila
Pm Leila is super great and very nice she helped me with the high prices of my storage unit
Friendly staff, quick service.
I would like to thank Javier for all his help this morning..he went above and beyond to help me understand what storage unit was best for me..
One African American dark color skin lady in this Bellaire location is very rude mean while this people are just increasing the rate every month from $144 to 177$ then when people go to other storage they come up with the first month rent free or half this is really not good I am moving my stuff from there soon my other storage with istorage has never increased my rent just that they don't have the size available then that is why I use this public storage but they are really becoming expensive am I will be done using them
A nice facility, rooms easy to reach.
Asia and leila were very helpful today ! Had no help moving my items into my new space They helped me transfer all my items into my new thank you so much ladies !