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Public Storage Self-Storage Units at 1419 W Gray St, Houston, TX
Property Open
Mon-Sun 6:00 AM - 6:00 PM
Storage Facility Features
- Climate Control Storage
- Boat Storage
- Car Storage
- RV Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
Property Open
Mon-Sun 6:00 AM - 6:00 PM
Storage Facility Features
- Climate Control Storage
- Boat Storage
- Car Storage
- RV Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
-
5'x5'Online only price$ 77/moSmall 5'x5'- elevator access
- climate controlled
- inside unit, swing door
$ 77 /mo $ 77Best Price Label+ one-time $29 admin fee1 unit left! -
5'x10'Online only price$ 153/moSmall 5'x10'- elevator access
- climate controlled
- inside unit, swing door
- near door or elevator
$ 153 /mo $ 153Best Price Label+ one-time $29 admin fee1 unit left! -
10'x13'Online only price$ 189/mo
Large 10'x13'- elevator access
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 189 /mo $ 270Best Price Label+ one-time $29 admin fee
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10'x10'Online only price$ 196/moMedium 10'x10'- ground floor
- outside unit, rollup door
- drive up access
$ 196 /mo $ 196Best Price Label+ one-time $29 admin fee1 unit left! -
10'x10'Online only price$ 196/moMedium 10'x10'- elevator access
- climate controlled
- inside unit, swing door
$ 196 /mo $ 196Best Price Label+ one-time $29 admin fee1 unit left! -
10'x10'Online only price$ 238/moMedium 10'x10'- elevator access
- climate controlled
- inside unit, swing door
- near door or elevator
$ 238 /mo $ 238Best Price Label+ one-time $29 admin feeHurry! -
10'x20'Online only price$ 269/moParking 10'x20'- outside unit
- uncovered
- drive up access
- vehicle parking
$ 269 /mo $ 269Best Price Label+ one-time $29 admin fee1 unit left!
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Neartown-Montrose Storage Units in Central Houston
This Public Storage, located in the Neartown-Montrose area of Houston on Gray Street between Waugh Drive and Dunlavy Street, offers a variety of cheap self storage units.
At this facility, customers can choose from indoor storage units with hallway access or outdoor storage units with drive-up access. There are climate-controlled storage units, as well as individual storage lockers for rent.
This location – easily accessible from Interstate 10, Interstate 45, Loop 610 and Interstate 69 – also offers rental parking spaces for vehicles, boats or RVs.
A 5x5 unit at this location is a great spot to store seasonal items or outdoor gear, like sporting equipment or hiking shoes for trips to nearby Spotts Park.
Local businesses in neighboring Fourth Ward or Hyde Park that are outgrowing their current space can use a 10x10 or 10x20 to pack away extra office equipment, boxes or furniture, while residents throughout the neighborhood can use a 10x30 unit during a move or remodel.
After a long day of loading and unloading, customers can head up the road to Buffalo Bayou Park to unwind with a stunning view of the Houston skyline, or wait for sundown to watch thousands of the flying friends come out to play at Waugh Drive Bat Colony.
As one of Houston's most eclectic neighborhoods, businesses and residents in Neartown-Montrose thrive on the area's celebrated diversity and culture – and Public Storage takes great pride in providing our customers with exceptional customer service and affordable self storage.
At Public Storage, You'll Always Find...
- Convenient Storage Solutions
- Keypad Access
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 450)
Great manager
The Public Storage facility at 1419 West Gray in Houston is AWESOME and so is the property manager, Ray. It was the best, most helpful and most professional experience I have had in years. Ray was incredibly helpful and responsive. Everything I needed help with was handled completely and I am very glad to be a customer!
Mr. Ray was very helpful
Great place , Ray it’s amazing, thank you for you help and assistance. Highly recommended location.AAA+++
Excellent service and good location.
I had an experience where I was having to immediately change direction and Mr Ray intercepted on my behalf and assisted me by remaining calm and assuring me that everything would be okay. I actually was able to calm down and appreciate the extra effort that he showed me in order for me to have a better day. It was Mother's Day and Mr Ray took the time out to wish me a happy mother's Day in spite of what looked to me a very chaotic day I would like to say that with the way things are now and the day visiveness that is promoted it was so refreshing to see that somebody actually cared enough about human life to go out of their way to think of others and not just themselves. I say kudos to Mr Ray and I hope that these type of employees are present throughout public storage thank you!
I was there recently, helping to get another person set up, and Ray did a great job finding the best size, location and price. He even helped find another space when the space assigned wasn't a good fit. I couldn't be happier with his customer service and professionalism.
We needed to switch from our current unit to a larger one. Ray in the office was super helpful, making the process easy and painless. Thank you!
Walked in last Monday to secure a storage unit. Ray was super helpful with assisting me and ensuring I was able to leverage their monthly deals. This is my second year using this facility during the summer months while my daughter is home from school and definitely plan on using them in future years as well! Thanks Ray for your help and great service!
I have been renting here for about 7 or 8 years. I have. Had an amazing experience. Today I needed to upgrade my unit and Ray was amazing. It went very smoothly. Thanks guys!!
Clean location and very friendly staff. Ray was very kind and helpful he made the process so easy and seamless. Can’t recommend enough.
great service!
I got a GREAT DEAL by doing it online. This is the way to get best deal. Ray was very helpful getting me settled in. He was personable & patient. Thus helping me get out of previous bad deal. It was all jumbled up but Ray patiently put it all in order. Don’t know if I could have done it as effectively without his assistance. Thanks again Ray! 👋
Ray the manager was very professional and helpful. He coach me each step of the way. It was a smooth process.
Roy was great and assisted me in setting up my app and showing me my space. Very friendly an patient in the process
Ray is a really good sale manager..excellent help ..very wise ..and easy process
Had a small hiccup when I first moved in, but the property manager Ray was quick to reach out and resolve it the very next day. I really appreciate his prompt response and professionalism. Great customer service goes a long way—thank you, Ray!
Mr. Ray, The Property Manager, gave me Great customer service and very helpful information. I will definitely keep my valuables at this location and recommend others to do the same. Thanks!
Mr Ray manager on duty was awesome he resolved my issue very professional and friendly made me feel that I picked the right location for my storage needs
Ray provided us with excellent service when we needed to switch from a unit on the 2nd floor to a unit on the 3rd floor. He guided us every step of the way and the unit was spic and span
All of my things were kept safe and well taken care of. The staff were exceptionally nice and the property manager, Ray, went out of his way to handle closing/vacating my unit after we withdrew our things. We basically didn't have to do anything, which made other aspects of our move so much easier. Thanks Ray!
Ray gave outstanding customer service. He showed me the unit on the map upon renting and gave me the appropriate size unit.
Ray did a great job getting me set up with storage. He is very customer oriented. He would be a valuable asset to any company.
Ray was awesome, very helpful and great to work with!
Ray did his big one. He’s amazing in every aspect and the fact that he calls, and returns and follows through is what this location really needs.
Mr Joel texted me below information bc he does not use Google account! Space: 4376
I have been dealing with Ray at your location on 1419 W. Gray in Houston Texas and he has given me excellent service. five star in my book.
Joel Shannon.
Ray from Public Storage on West Gray was most professional, effective and friendly in helping me. He came up with a great plan to meet my needs. I am very satisfied and strongly encourage using this public storage. Thank you Ray👍🏻
Thank you Ray for your attention, you are very kind and I was able to resolve the situation quickly.
Writing to share my experience here. The location was super convenient for me when moving items from my house. And, even more importantly, the manager, Ray, does such a good job at managing the property--I'd be willing to take the extra time to use this location as my primary storage even if it was further from me! I reserved a unit online the day before and accidentally showed up on Saturday morning before the property opened. Ray was already there and let me come into the front office and helped me right away. He was professional, kind, accommodating, and patient. Ray answered all my questions and provided me with all the necessary information to properly access my unit. When I had trouble with opening the door, he promptly came to the unit and assisted me with it. He never made me feel like I was bothering him at all, despite lowkey being needy with my questions. He helped me ensure I had Bluetooth access to the gate via the app and even offered me a pizza when I returned to the office with more questions around lunch. I can't say enough good things about the experience, which is unfortunately increasingly rare in 2025 at any establishment/business, let alone storage units! You can trust your items are well maintained and under good management while Ray is at this location. Thank you, Ray! You made all the difference :)
Great location, close to
Downtown! I had few questions and Ray was very helpful. 5 stars for Ray’s service!
Ray helped sort us out for a new storage unit. He was courteous and very helpful making sure we got the best unit for our needs. When there was a bit of a snafu with the unit, he promptly addressed it the next day before we even had a chance to follow up with him. Great customer service. Thanks, Ray!
Had a pleasure in talking with Amrel this morning she was very polite and knowledgeable , she answered all my questions along with giving me all the information I needed to rent here .
Happy with my experience. Property manager has been very helpful and responsive.
I had a great move in experience this morning. Thank you Cole!
LaToya was really great...it was very hassle free
The guy who works there is the best and he deserves a raise cause he gives great customer service and he patient
Great experience. Cole responded quickly to an issue I had with my original unit, and got me switched to a new unit quickly while the movers were on-site.
I never thought I would meet such a polite and professional property manager at the Public Storage on W Gray. Cole was terrific and very professional in his demeanor and dialogue. He assisted us and made moving an effortless and pleasant experience. A person like Cole would make an incredible trainer for new employees. His professionalism is becoming increasingly rarer, so I hope he is recognized for making a difference at this storage facility. THANK YOU COLE!!
Been renting a unit for about a month and Cole is nothing short of amazing. He’s knowledgeable, patient and relatable. Def a great assist to this company
Cole was very helpful and professional. He made the transaction go efficiently.
Great staff! Cole is wonderful! He saw me struggling moving my stuff,and offered the dolly they had in the office.
Property manager really came through
Cole was extremely helpful in getting us into a storage unit that made the best sense for what we needed. He was great to work with, and we are really confident in the safety and security of the place.
Cole had the best customer service. Helped me tremendously ! Best of the best !
TIFFANY WAS A GREAT HELP. I GOT FAST HELP LAST MINUTE AND SHE HAS GREAT CUSTOMER SERVICE!!!
Review for Tiffany's Customer Service 1419
I had the pleasure of interacting with Tiffany recently, and I must say her customer service is outstanding! From the moment I reached out, she was friendly, attentive, and eager to help.
- Promptness: Tiffany responded to my inquiry within minutes, which was incredibly impressive and appreciated.
- Knowledge: She demonstrated an in-depth understanding of the products and services, answering all my questions with confidence and clarity.
- Empathy: Tiffany took the time to listen to my concerns and made me feel valued as a customer. Her genuine care made a significant difference in my experience.
- Problem-Solving: When I encountered an issue, Tiffany went above and beyond to find a solution, ensuring that I left the interaction completely satisfied.
Overall, Tiffany is a true asset to your team, and her commitment to excellent customer service deserves recognition. I look forward to my future interactions, knowing I’ll be in such capable hands!
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Feel free to modify it to better fit your voice or add any additional details that are specific to your experience with Tiffany!
Tiffany was wonderful and very informative
Tiffany is wonderful
Shanelle was kind, friendly and cery helpful when i needed anything.
Great customer Service. SHANELLE was very helpful even though she is staying on a property that has no power. I feel like she is being taken advantage of by this company but she definitely tries her best! She needs more appreciation for the conditions Public Storage has her and her child living in.
Excellent customer service at this location. She was informative, helpful and friendly.
shanell was very friendly and helped me find the right size space.
I love this location the process was quick and its only 10 minutes from my home. Shanelle W the girl at the desk was so helpful, pleasant attitude and helped me with alot unanswered questions for me. Thank you Shanelle and Public storage
Shanel was extremely kind and helpful. Helped transition me to a different unit no problems.
Shanel was great
Property manager rude and seems like she doesn’t like her job!
Tiffany did great today with accommodate me to see a storage that will fit my needs. She took the time. Explain me thank you very much.i recommend.
The customer service here is piss poor and I feel sorry if you ever have to go to the office and ask questions. The bumpy face girl with all the make up sit in there with the door locked and watch you pull on it then walks over unlocks it and walks away. She won’t greet you or anything and when you ask her a question she doesn’t hesitate to let you know you’re getting on her nerves! How you mad at me because you work here you filled out the application
Shanelle had a pleasant attitude and help me get a unit the actually fits all my items.
Thank you liz.
So many hidden fees horrible customer service
False advertising, high way Robery locks early and will steal your money! Please take business anywhere but here
Shanelle was very helpful. She always keeps the property clean. Great service.
The on-site manager is unnecessarily rude and unhelpful. I could not access the elevator to my unit, and she spoke to me like I was wasting her time.
The black lady in that location is sooo rud. She has a terrible attitude, and she left us waiting for half an hour without being able to leave because she didn't want to give us a code, and she hid in the cellars so as not to let us go out, we had to wait until another person came in to be able to leave. horrible experience
The manager here is the rudest person I’ve ever had the displeasure of dealing with. When I moved in she rudely told me where the unit was and gave poor directions at that. When I moved out I left stuff behind because of ROACHES. And then she harassed me about not cleaning out my unit before the 1st and owing the FULL MONTH. I was out by the 3rd. If I could leave 0 stars I would. Horrible horrible horrible.
Taranza was amazing today helpful and so nice.
First they raised their rates within one year from $118 to $183!!!
Secondly it appears someone had a master key and STOLE much of our belongings. Bikes, golf clubs and clothes. The lock was re locked when I returned to the locker and the only way to re lock the lock is with the key in it. Also the back public door has been broken for 6 weeks with no repairs. Unlikely insurance will cover due to no signs of break in. Avoid this place.
I went in to buy boxes, and Shanelle was a great help.She was very knowledgeable and friendly.
Shanelle was awesome! I started the application online the night before to reserve a unit but did not complete the payment portion. I like to do that in person. I showed up early at 9:15 they don't open until 9:30 so I went to Dollar tree across the street. As I was headed back I got a call from her at 9:33 and she asked if I need help completing the application for the Unit rental. I told her I would be there in 2 mins which I was. The whole process was smooth and seamless. She showed me the unit and we were done within 5 to 10 mins! Also kudos to her for checking in with me as soon as they opened! Talk about Great customer service! To whoever is in charge She NEEDS A RAISE!!! Thank you Shanelle!
I went to this location 2 days in a row. During operation hours and it was closed but maps and google say it’s open.
Good place to store furniture and belongings for short term or temporary stays
The worst experience of my life, the worker there almost hit us with blows and insults, by God, how can they allow a person like that to work there for their lives, never go there the address is 1419 W Gray St
Vicki was great
THE WORST
I booked over the phone and when I showed up no one was working and they were undergoing renovations. If you’re moving you know changes to plans suck! Couldn’t get connected to anyone over the phone either. Had to go to a different storage provider…
Worst public storage I have ever been to. No one ever answers the phone or is in the office. I’ve noticed there’s maybe two dolly’s throughout the whole property if your lucky. I’m having to sit in my car and wait for someone to be done with one so that I can get the last of my things out.
Shanelle is very knowledgeable about her property and helpful.
THEY NEVER ANSWER THE PHONE!!!!!!!!!!
Cannot access after 6pm… when people get off work.
Shanelle was very helpful. The property was nice and clean. Would recommend.
I was very pleased with how friendly, professional and clean this place was.
Mr. Greene was so professional when helping me with my storage unit, that he even spoke Spanish to my daughter. Did not know he was bilingual.
5/5 recommending having a unit at this location.
Shanelle was great and pleasant to work with she really help with all my questions. Fantastic customer service.
I just moved out of my unit two days ago, and was pleased with the service I received from Shanelle. She was very welcoming and professional, never seen service like it before. Just amazing, great move out process she made it breezy.
I’ve been with this public storage going on 3+ years and the property needs to have better maintenance. Pro - location, location, location! Cons - the elevators are out of service or broken most of the time with no public notifications to their renters, there are trash everywhere and when you need the dolly it’s rarely available. I can’t say much about customer service since I don’t really interact with them but when I moved in they were helpful enough.
If I could give them zero stars I would! I bought a unit three days ago and could not gain access inside the building. Property manager is never there. Called customer service they keep telling me I have to wait until the property manager gets there. The elevator was broke within those three days so I had to call customer service for them to put a ticket inside. Since I was not able to move in I lost my bedroom set and living room set. I lost so much money, time, and mover fee with them. Highly do not recommend! You will get the run around
Nice climate controlled storage and convenient location. Lisa was very helpful getting me moved in! Thank you!
Yeah, no thanks
Thank you so much to the staff at the West Gray location for helping with my move in. Latanya assisted me with my reservation as well as making sure I moved in on my required date.
Look forward to be renting here for several years to come
Tanya was extremely helpful. I had gone to 3 different locations and she walked me through my entire rental process for another store. If you need assistance please seek Tanya out at store 1419 you will not be disappointed.
The receptionist walked towards me at the front door, literally wrote “meeting” on a post it note and stuck it on the door..did not even open the door and just talk to me and tell me that she was busy. Truly the most horrible service I have ever experienced.
We have been renting from this particular store for the last year. Shifting from outdoor units to climate control units. I wanted to recognize Lisa, the manager, at this location. She has gone above and beyond to help me with each unit. She promptly returns my phone calls and recently helped me to close out one of the units this month. I hope that management will recognize employees like Lisa, who are hard working and go above and beyond to make Public Storage, a company others would want to do repeat business with.
Shanelle is the best!!!!
She help every time I need it👍
Beware! Beware!! While shopping for storage units about 6 months ago the main appeal of this location was the price! However, not fully into a year, the rent has increased by 35%. The increase wasn’t attributed to anything other than the fact they can! Do yourself a favor and find a different place.
Excellent property management, clean pavement, safe and secure location. Latanya helped me find my dream unit and also educated me about size options for my vintage collection.
I have been a public storage customer at this location for years and the staff and service has always been great! I appreciate their helpfulness and have never had an issue with my unit. Veronica is especially great and sweet! Thanks so much for all that y’all do!
Veronica was great! Excellent customer service!!!
Our unit was broken into and looted. Only just finding out when showing up today to prep for a move to find a brand new lock on our unit. No one called to notify us. We then had to bolt cut the lock just to enter our own unit. They thieves knew what to grab. No one seems concerned and the rent constantly goes up. Do yourself a favor and find another place.
Veronica was amazing!!! I absolutely recommend this location. She cares about customer service and always does the right thing. She exceeds clients expectations and goes above and beyond. She owns customers issues from start to finish. She is a great asset to this company.
This is my first time using a storage unit rental, and the experience was great! Using the app, it’s easy to open the gate and activate the elevators. The lock and keys are placed inside of the unit for easy access. I had trouble finding my unit and Diamond was very helpful in giving me directions and providing a phone number for additional support, if needed.
Veronica is very pleasant and helpful.
Veronica is real cool ! I work for Fedex and this location is on my route. She's always so courteous & sweet offering me drinks & being helpful when it comes to making sure these customers get their packages. Always good seeing her pretty smile! 🤣 keep up the good work lady.
I had a great experience with Veronica while on site at the property. She was very helpful and knowledgeable in her job. She answered all questions and assisted perfectly. Thank you!
I stopped by this location today for some bubble wrap and boxes . The lady that assisted me named was Veronica she was so friendly and introduced her self soon as I walked in. The entire time she help me she had a smile . I definitely will use this location more often. The staff was very welcoming and Miss Veronica was so sweet .
Veronica went above and beyond her way to help me out! What an amazing customer services!
I came to the store to get some boxes for my business, nothing major. When I stepped in, I was greeted by Veronica. She was so courteous and friendly. She made sure I had all the right sized boxes for the items I needed packed and even talked me into possibly getting a unit for some of the other items I have in my office. I’ll most definitely be back to rent a space when the time is right. It’s so refreshing to see people work hard and keep a positive attitude. Times are hard but I didn’t mind spending the money I spent here because she was so helpful and inviting . See you soon Veronica, you’re very nice!
Veronika is super helpful and professional in her dealings with me as an existing client! She is very courteous, always willing to help and calls me whenever I have a delivery. She certainly goes above and beyond the call of duty. Public Storage is lucky to have her on staff. Highly recommended staff and location.
I came in to ask about different prices and storage sizes and Ericka was on top of her Game.She was willing to let me see the unit that day with no appointment she was awesome
I
Just wanted to say I stopped in for information, and ended up buying supplies, tape boxes and things like that , Ericka is very helpful, so thank you Ericka
I came in the other day about unit prices and sizes, she was very helpful and knowledgeable about the property and merchandise
I have a moving company and I come to this location often to buy supplies like bubble wrap , tape , chair covers and exc…… And Ericka is always so helpful and always has different options for me, this is also one of the cleanest facilities that I’ve seen from public storage, this is why I choose to only come here!
Ericka B was very tentative and knowledgeable!
She made us very comfortable in our visit!!
Thank you!
Ericka B was great got me moved in fast
Great customer service!
Ericka
You are always so kind to me Everytime I come ...Bless you sweetheart 🌺🌺🌺🌺