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Public Storage Self-Storage Units at 6900 Granbury Rd, Fort Worth, TX
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Car Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
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Unit Size5'x10'Online price$ 21/mo
Unit Size5'x10'Online only price$ 21/mo
Small 5'x10'- Ground Floor
- Inside Unit, Swing Door
$ 21 /mo $ 26Best Price Label+ one-time $29 admin fee
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Unit Size10'x5'Online price$ 22/mo
Unit Size10'x5'Online only price$ 22/mo
Small 10'x5'- Ground Floor
- Inside Unit, Rollup Door
$ 22 /mo $ 28Best Price Label+ one-time $29 admin fee
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Unit Size6'x10'Online price$ 22/mo
Unit Size6'x10'Online only price$ 22/mo
Small 6'x10'- Ground Floor
- Inside Unit, Rollup Door
$ 22 /mo $ 27Best Price Label+ one-time $29 admin fee
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Unit Size5'x12.5'Online price$ 24/mo
Unit Size5'x12.5'Online only price$ 24/mo
Small 5'x12.5'- Ground Floor
- Inside Unit, Swing Door
$ 24 /mo $ 30Best Price Label+ one-time $29 admin fee
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Unit Size5'x5'Online price$ 26/mo
Unit Size5'x5'Online only price$ 26/mo
Small 5'x5'- Ground Floor
- Inside Unit, Rollup Door
$ 26 /mo $ 33Best Price Label+ one-time $29 admin fee
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Unit Size5'x5'Online price$ 26/mo
Unit Size5'x5'Online only price$ 26/mo
Small 5'x5'- Elevator access
- Climate controlled
- Inside Unit, Rollup Door
$ 26 /mo $ 32Best Price Label+ one-time $29 admin fee
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Unit Size5'x7.5'Online price$ 26/mo
Unit Size5'x7.5'Online only price$ 26/mo
Small 5'x7.5'- Elevator access
- Climate controlled
- Inside Unit, Rollup Door
$ 26 /mo $ 32Best Price Label+ one-time $29 admin fee
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Unit Size7.5'x5'Online price$ 30/mo
Unit Size7.5'x5'Online only price$ 30/mo
Small 7.5'x5'- Elevator access
- Climate controlled
- Inside Unit, Rollup Door
- Near Door or Elevator
$ 30 /mo $ 37Best Price Label+ one-time $29 admin fee
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Unit Size10'x5'Online price$ 33/mo
Unit Size10'x5'Online only price$ 33/mo
Small 10'x5'- Elevator access
- Climate controlled
- Inside Unit, Rollup Door
$ 33 /mo $ 41Best Price Label+ one-time $29 admin fee
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Unit Size7.5'x5'Online price$ 34/mo
Unit Size7.5'x5'Online only price$ 34/mo
Small 7.5'x5'- Ground Floor
- Climate controlled
- Inside Unit, Rollup Door
$ 34 /mo $ 43Best Price Label+ one-time $29 admin fee
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Unit Size10'x5'Online price$ 38/mo
Unit Size10'x5'Online only price$ 38/mo
Small 10'x5'- Ground Floor
- Climate controlled
- Inside Unit, Rollup Door
$ 38 /mo $ 48Best Price Label+ one-time $29 admin fee
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Unit Size7.5'x10'Online price$ 44/mo
Unit Size7.5'x10'Online only price$ 44/mo
Medium 7.5'x10'- Elevator access
- Climate controlled
- Inside Unit, Rollup Door
$ 44 /mo $ 55Best Price Label+ one-time $29 admin fee
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Unit Size10'x10'Online price$ 44/mo
Unit Size10'x10'Online only price$ 44/mo
Medium 10'x10'- Elevator access
- Climate controlled
- Inside Unit, Rollup Door
$ 44 /mo $ 55Best Price Label+ one-time $29 admin fee
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Unit Size10'x10'Online price$ 46/mo
Unit Size10'x10'Online only price$ 46/mo
Medium 10'x10'- Ground Floor
- Outside Unit, Rollup Door
- Drive up access
$ 46 /mo $ 58Best Price Label+ one-time $29 admin fee
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Unit Size10'x12.5'Online price$ 47/mo
Unit Size10'x12.5'Online only price$ 47/mo
Medium 10'x12.5'- Elevator access
- Climate controlled
- Inside Unit, Rollup Door
$ 47 /mo $ 59Best Price Label+ one-time $29 admin fee
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Unit Size7.5'x10'Online price$ 47/mo
Unit Size7.5'x10'Online only price$ 47/mo
Medium 7.5'x10'- Elevator access
- Climate controlled
- Inside Unit, Rollup Door
- Near Door or Elevator
$ 47 /mo $ 59Best Price Label+ one-time $29 admin fee
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Unit Size12.5'x10'Online price$ 51/mo
Unit Size12.5'x10'Online only price$ 51/mo
Medium 12.5'x10'- Ground Floor
- Outside Unit, Rollup Door
- Drive up access
$ 51 /mo $ 64Best Price Label+ one-time $29 admin fee
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Unit Size10'x15'Online price$ 54/mo
Unit Size10'x15'Online only price$ 54/mo
Large 10'x15'- Elevator access
- Climate controlled
- Inside Unit, Rollup Door
$ 54 /mo $ 68Best Price Label+ one-time $29 admin fee
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Unit Size10'x15'Online price$ 57/mo
Unit Size10'x15'Online only price$ 57/mo
Large 10'x15'- Ground Floor
- Inside Unit, Rollup Door
$ 57 /mo $ 71Best Price Label+ one-time $29 admin fee
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Unit Size10'x10'Online price$ 57/mo
Unit Size10'x10'Online only price$ 57/mo
Medium 10'x10'- Elevator access
- Climate controlled
- Inside Unit, Rollup Door
- Near Door or Elevator
$ 57 /mo $ 71Best Price Label+ one-time $29 admin fee
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Unit Size7.5'x10'Online price$ 61/mo
Unit Size7.5'x10'Online only price$ 61/mo
Medium 7.5'x10'- Ground Floor
- Climate controlled
- Inside Unit, Rollup Door
$ 61 /mo $ 76Best Price Label+ one-time $29 admin fee
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Unit Size10'x17.5'Online price$ 61/mo
Unit Size10'x17.5'Online only price$ 61/mo
Large 10'x17.5'- Elevator access
- Climate controlled
- Inside Unit, Rollup Door
$ 61 /mo $ 76Best Price Label+ one-time $29 admin fee
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Unit Size10'x25'Online price$ 61/mo
Unit Size10'x25'Online only price$ 61/mo
Parking 10'x25'- Elevator access
- Outside Unit
- Uncovered
- Drive up access
- RV, Boat, or Vehicle
$ 61 /mo $ 76Best Price Label+ one-time $29 admin fee
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Unit Size10'x10'Online price$ 62/mo
Unit Size10'x10'Online only price$ 62/mo
Medium 10'x10'- Ground Floor
- Climate controlled
- Inside Unit, Rollup Door
$ 62 /mo $ 77Best Price Label+ one-time $29 admin fee
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Unit Size10'x10'Online price$ 62/mo
Unit Size10'x10'Online only price$ 62/moMedium 10'x10'- Ground Floor
- Climate controlled
- Inside Unit, Rollup Door
- Near Door or Elevator
$ 62 /mo $ 77Best Price Label+ one-time $29 admin feeHurry! -
Unit Size10'x15'Online price$ 63/mo
Unit Size10'x15'Online only price$ 63/mo
Large 10'x15'- Elevator access
- Climate controlled
- Inside Unit, Rollup Door
- Near Door or Elevator
$ 63 /mo $ 79Best Price Label+ one-time $29 admin fee
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Unit Size10'x28'Online price$ 63/mo
Unit Size10'x28'Online only price$ 63/mo
Parking 10'x28'- Elevator access
- Outside Unit
- Uncovered
- Drive up access
- RV, Boat, or Vehicle
$ 63 /mo $ 79Best Price Label+ one-time $29 admin fee
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Unit Size10'x12.5'Online price$ 68/mo
Unit Size10'x12.5'Online only price$ 68/mo
Medium 10'x12.5'- Elevator access
- Climate controlled
- Inside Unit, Rollup Door
- Near Door or Elevator
$ 68 /mo $ 85Best Price Label+ one-time $29 admin fee
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Unit Size10'x30'Online price$ 68/mo
Unit Size10'x30'Online only price$ 68/mo
Parking 10'x30'- Elevator access
- Outside Unit
- Uncovered
- Drive up access
- RV, Boat, or Vehicle
$ 68 /mo $ 85Best Price Label+ one-time $29 admin fee
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Unit Size10'x12.5'Online price$ 69/mo
Unit Size10'x12.5'Online only price$ 69/mo
Medium 10'x12.5'- Ground Floor
- Climate controlled
- Inside Unit, Rollup Door
$ 69 /mo $ 86Best Price Label+ one-time $29 admin fee
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Unit Size10'x15'Online price$ 76/mo
Unit Size10'x15'Online only price$ 76/mo
Large 10'x15'- Ground Floor
- Climate controlled
- Inside Unit, Rollup Door
$ 76 /mo $ 95Best Price Label+ one-time $29 admin fee
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Unit Size12.5'x20'Online price$ 82/mo
Unit Size12.5'x20'Online only price$ 82/mo
Large 12.5'x20'- Ground Floor
- Inside Unit, Rollup Door
$ 82 /mo $ 102Best Price Label+ one-time $29 admin fee
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Unit Size10'x17.5'Online price$ 85/mo
Unit Size10'x17.5'Online only price$ 85/moLarge 10'x17.5'- Ground Floor
- Climate controlled
- Inside Unit, Rollup Door
$ 85 /mo $ 106Best Price Label+ one-time $29 admin fee1 unit left! -
Unit Size12.5'x20'Online price$ 86/mo
Unit Size12.5'x20'Online only price$ 86/mo
Large 12.5'x20'- Ground Floor
- Inside Unit, Rollup Door
- Drive up access
$ 86 /mo $ 107Best Price Label+ one-time $29 admin fee
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Unit Size10'x20'Online price$ 92/mo
Unit Size10'x20'Online only price$ 92/mo
Large 10'x20'- Elevator access
- Climate controlled
- Inside Unit, Rollup Door
$ 92 /mo $ 115Best Price Label+ one-time $29 admin fee
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Unit Size10'x20'Online price$ 98/mo
Unit Size10'x20'Online only price$ 98/mo
Large 10'x20'- Outside Unit, Rollup Door
- Enclosed
- Drive up access
- Vehicle Parking
$ 98 /mo $ 123Best Price Label+ one-time $29 admin fee
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Unit Size12'x30'Online price$ 100/mo
Unit Size12'x30'Online only price$ 100/mo
Parking 12'x30'- Outside Unit
- Covered
- Drive up access
- RV, Boat, or Vehicle
$ 100 /mo $ 125Best Price Label+ one-time $29 admin fee
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Unit Size10'x25'Online price$ 101/mo
Unit Size10'x25'Online only price$ 101/mo
Large 10'x25'- Outside Unit, Rollup Door
- Enclosed
- Drive up access
- Boat or Vehicle
$ 101 /mo $ 126Best Price Label+ one-time $29 admin fee
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Unit Size12.5'x20'Online price$ 102/mo
Unit Size12.5'x20'Online only price$ 102/mo
Large 12.5'x20'- Outside Unit, Rollup Door
- Enclosed
- Drive up access
- Vehicle Parking
$ 102 /mo $ 128Best Price Label+ one-time $29 admin fee
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Unit Size10'x25'Online price$ 104/mo
Unit Size10'x25'Online only price$ 104/mo
Large 10'x25'- Outside Unit, Bay Door
- Enclosed
- Drive up access
- RV, Boat, or Vehicle
$ 104 /mo $ 130Best Price Label+ one-time $29 admin fee
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Unit Size10'x25'Online price$ 107/mo
Unit Size10'x25'Online only price$ 107/mo
Large 10'x25'- Bay Door
- Drive up access
- RV, Boat, or Vehicle
$ 107 /mo $ 134Best Price Label+ one-time $29 admin fee
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Unit Size10'x40'Online price$ 110/mo
Unit Size10'x40'Online only price$ 110/mo
Parking 10'x40'- Elevator access
- Outside Unit
- Uncovered
- Drive up access
- RV, Boat, or Vehicle
$ 110 /mo $ 138Best Price Label+ one-time $29 admin fee
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Unit Size10'x50'Online price$ 116/mo
Unit Size10'x50'Online only price$ 116/mo
Parking 10'x50'- Elevator access
- Outside Unit
- Uncovered
- Drive up access
- RV, Boat, or Vehicle
$ 116 /mo $ 145Best Price Label+ one-time $29 admin fee
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Unit Size12.5'x45'Online price$ 119/mo
Unit Size12.5'x45'Online only price$ 119/mo
Parking 12.5'x45'- Elevator access
- Outside Unit
- Uncovered
- Drive up access
- RV, Boat, or Vehicle
$ 119 /mo $ 149Best Price Label+ one-time $29 admin fee
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Unit Size10'x20'Online price$ 121/mo
Unit Size10'x20'Online only price$ 121/moLarge 10'x20'- Elevator access
- Climate controlled
- Inside Unit, Rollup Door
- Near Door or Elevator
$ 121 /mo $ 151Best Price Label+ one-time $29 admin fee2 units left! -
Unit Size10'x30'Online price$ 127/mo
Unit Size10'x30'Online only price$ 127/mo
Large 10'x30'- Outside Unit, Bay Door
- Enclosed
- Drive up access
- RV, Boat, or Vehicle
$ 127 /mo $ 159Best Price Label+ one-time $29 admin fee
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Unit Size10'x30'Online price$ 128/mo
Unit Size10'x30'Online only price$ 128/mo
Large 10'x30'- Bay Door
- Drive up access
- RV, Boat, or Vehicle
$ 128 /mo $ 160Best Price Label+ one-time $29 admin fee
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Unit Size10'x20'Online price$ 129/mo
Unit Size10'x20'Online only price$ 129/moLarge 10'x20'- Ground Floor
- Climate controlled
- Inside Unit, Rollup Door
$ 129 /mo $ 161Best Price Label+ one-time $29 admin fee1 unit left! -
Unit Size12.5'x25'Online price$ 134/mo
Unit Size12.5'x25'Online only price$ 134/mo
Large 12.5'x25'- Outside Unit, Bay Door
- Enclosed
- Drive up access
- RV, Boat, or Vehicle
$ 134 /mo $ 167Best Price Label+ one-time $29 admin fee
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Unit Size10'x35'Online price$ 158/mo
Unit Size10'x35'Online only price$ 158/mo
Large 10'x35'- Outside Unit, Rollup Door
- Enclosed
- Drive up access
- Boat or Vehicle
$ 158 /mo $ 198Best Price Label+ one-time $29 admin fee
Nearby Self-Storage Locations
Self-Storage Near Fort Worth
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Fort Worth Storage Units Near Chisholm Trail Parkway and I-20
Storage units in Fort Worth can be found just off Chisholm Trail Parkway toll road near I-20. Indoor climate controlled storage in a range of sizes and outdoor storage with drive-up access are plentiful at this storage facility. We also offer car storage, boat storage and RV storage.
A 5x10 storage unit is ideal for storing costumes, props, music or artwork if you have kids attending the nearby Texas Center for Arts and Academics. These nifty units are about the size of a walk-in closet, and can accommodate seasonal storage and holiday decor along with art supplies.
A 10x10 storage unit can assist small businesses with room for retail inventory, displays, marketing material, seasonal items and construction tools. These medium sized units are the size of an average bedroom, and will keep showrooms and public spaces free of clutter for your enterprise. You can also store canoes, kayaks or standup paddleboards in one of our 10x15 storage units along with camping gear to enjoy Benbrook Lake and North Holiday Park.
10x20 storage units can accommodate five rooms of furniture, including king-size mattresses, bed frames, couches and patio sets. A 10x25 storage unit will hold about six rooms of furniture, such as armoires, entertainment centers, recliners, king beds and more.
Whether you need boat storage for local fishing at Benbrook Lake or prefer excursions to far-off waters, there's a spot here for your vessel. We have you covered if you need car storage, because we have ample covered vehicle parking on-site. Pardon the pun! RV storage is offered as well.
If indoor storage is your goal, this location offers indoor climate controlled storage unitsto help take the edge off the weather. We also have outdoor storage units with drive-up access so you don't have to struggle with those bulky items. Use our eRental program to book a contactless move-in on your schedule.
At this Fort Worth Public Storage you'll find:
- 5x5 storage units
- 5x10 storage units
- 5x15 storage units
- 10x10 storage units
- 10x15 storage units
- 10x20 storage units
- 10x25 storage units
- 10x30 storage units
- Inside units
- Climate controlled storage
- Electronic keypad entry
- Online payments
At Public Storage, You'll Always Find...
- Convenient Storage Solutions
- Keypad Access
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 376)
Christina is a great manager and is always able to assist with any needs I have with my storage unit.
Thankyou Denise for the great service you provide
You made it so pleasant
For us
Your smile and your personality made us feel at home
Thankyou again
Great service thankyou you so much Denise
For all your help
You were extremely helpful with all are needs and the information we needed
Thankyou again
Michael was super helpful made the whole interaction easy efficient and was personable. Will recommend this storage to family and friends for sure. 20 minutes and new ac unit climate controlled first month for $1.
Karen was amazing person and great service on helping us get a storage
Very reasonably priced storage, we got the covered space that you just drive in and out for our RV because we are dweebs when it comes to parking. This is close to where we live so it is the most convenient option other than parking in your own backyard which we would love but it's not easy to find a place!
I had a wonderful experience on site. The gentleman that waited on me was very nice and professional. The storage unit I rented was perfect for my needs. I ordered it online and then went in person to inspect. Doing it on line, I received a discount. Thank you!
Rent goes up 30% just about every 6 months. There are rarely moving carts available, even when nobody else is there - which makes some trips a waste of time because you can’t move large items. Asked staff if they could get more carts (after they confirmed there are only 2 available on the property), and they said they can’t buy more.
Store your valuables elsewhere this place & the employees are horrible. I have rented storage units in three different states with varying storage companies & this Public Storage is the worst.
They absolutely must hire out of a half way house or prison release…employees are very trailer trash. All minimum wage workers acting like they own the company lol it’s really laughable.
So many break ins & the girl manager needs to be replaced...actually all of them do. I’ve had encounters with 4 different staff members at this location & all were bad. I would never recommend this place to even my worst enemy.
Love the app to open gates. So much easier. Super friendly employees at the front desk. Very helpful. Thank you Cristina and katie.
great service
Karrington is awesome! He made the experience very easy!
I was recently looking for a place and due to the recent break-ins is why I gave this location at three star. The service that I received upon walking in was five stars as the service attendant upfront was very polite. I worked with Michael. He was very pleasant and when I was closing out because I was a resident for only 48 hours I worked with Christina. She was nice as well. At this time I observed broken into unit on the inside. That does not give me peace of mind nor ease about putting my personal belongings in this facility. Even with being on an indoor with a door code somehow there was a unit broken into on the inside. So we took our things out after moving in in less than 48 hours. It was an extra work, however I’d rather have my thing somewhere where I have a piece of mind, then leaving them here and chancing it being stolen.
I did speak to the property about it. They said they are aware of it, and they said the police reports have been filed. The police have been coming out to surveillance the property more. But after multiple break-ins, I didn’t feel comfortable leaving my grandmother‘s belongings there. So rent at your own Comfort level. Again the service I received was decent service. Hopefully they’ll refund me my admin fee being the the reason I’m moving is because of the Theft. So we shall see how that’s handled.
Michael is fantastic! Super helpful and honest. Helped my s/o and I pick out the right storage for our needs.
Very clean facility.
I've been renting here for years - clean, easy access. Michael was great helping me getting another unit.
I have a storage space at the Granbury facility. On moving day, when the door was coming down to my unit, it went off the track and got stuck. I told the person in the office, Michael, and he came right over to help. He managed to get underneath the door and use tools to put the door back on the track. While he was in there, he didn't like that there was some dust and then swept out the entire space. During all of this, he was courteous and professional. I really like this place. I've always gotten good treatment, and today was no exception.
aqui roban los almacenes. y nadie hace nada. dicen que no es su culpa. ya tienen 20 casos de robos . no renten aqui . no pongas sus pertenecías en peligro.
My family members possessions were STOLEN from their unit. They spoke to the police and they said there have been TWENTY instances like this at this location. There is a serious security breach. Warning to the general public.
BEWARE!! THEFT is an ongoing issue at this unit. 99.9% of my belongings were stolen within 4 months of moving in. I literally have to replace all of my items that I accumulated during my LIFETIME. I was never informed of the ongoing issue which I believe reflects a lack of compassion and negligence on the staff member's account. If you are currently renting here CHECK your storage unit. Oh and staff ALWAYS tend to have the doors locked during business hours for HOURS at a time. Of note, I do recall when I moved in, the property manager (Karrington) asked me specifically what I was moving into the unit. Not sure if this is protocol or not, but it made me suspicious. Even with this loss of literally everything I am still BLESSED! Just wanted to share this in the hopes that it helps someone else hold on to their belongings.
Unit was broken in. It was locked, but we got a message we left it unlocked. That is not true! Someone came and cut out our lock. Management came it and put a new lock. Somehow they re it had be burglarized and yet they said it was left “open”. Also, these people somehow got thru the first gated door into our space unit. This location is questionable 🤨 Be careful with your belonging here!
They were very helpful!
Great service.
Mr karrington was very helpful and knowledgeable. I recommend this location for your storage needs.
Rented a unit today 10x20 for a much lower than other stores.
Christina helped us, only took 10 min, and we where moving stuff into the unit no problem. Thank yall for the good service!
I recently set up a time to meet with Karrington on Granbury Road to see a potential storage unit. He was very professional and extremely patient in answering ALL my questions - and the setup process was super easy with his help!
Thank you!
A very clean and well maintained place. I like the ability to park in a covered area to unload. Great price too.
Great storage! very clean! And the manager is very polite professional and nice!
Thank you Karrington for you support. You’re the best
Michael the sales manager was kind and helpful excellent and professional a wonderful person he made our experience easy .
Karrington was great and helped us every step of the way in the rental process!!
Mike was very helpful today getting me in quick
Nice employees, and very helpful.
Michael was awesome! Great help and excellent customer service! He definitely helped me with my decision to rent at this location.
Very good place for all your moving service
My wife and I stopped in unexpectedly to get information the prices and size options of storage units and ended up renting one. The associate gave good clear information and was very pleasant to talk with. The whole process was pretty quick and easy.
I was not pleased with the facility. It's misleading to say your first month is $1. And then charge customers on the first for prorated rent. Because of this they tried auctioning my items and charged 160.00 of "liens fees & Auction Fees". I paid what I needed to and moved out. Even then after the storage was cleaned out they are charging another $106.00.
I do not recommend this storage at all. I tried getting the fees waived and was given the run around. When I finally spoke to the district manager he said there's nothing he can do. DO NOT GET THIS STORAGE ! ITS NOT WORTH IT !
Katie was an incredible help, great onboarding experience very detailed and efficient process!
Excellent customer service and amazing tour of property. Katie was informative about what we should expect and made sure we knew everything before we left the premises. I would refer everyone to choose this property for their storage needs.
Excellent customer service!!!
Love the unit and the ladies are so helpful and nice. But really would lije some chairs in lobby
Super helper and good room space for my items
Good customer service Mike helped me out a lot
Great customer service. Amy is very helpful!
I stopped by this store to ask a few questions. The staff was super kind and very accommodating!!!!
I Had a wonderful experience. Nice and Simple. Katie was a Great help.
Kinda pricy but we'll maintained
Amy and everyone on staff were very helpful and explained everything thoroughly! Fantastic experience.
Katie was amazing. She makes customer service an art form.
Excellent pleasant service from Katie. She’s the best.
CROOKS! I paid for my storage unit through the end of the month. I cleaned most of my stuff out, but Amy took it upon herself to vacate the rest before I had an opportunity to get all of it (I still had 4 entire days of my contract). She called me on a Saturday and left me a message saying I had the unit until the end of the month. When I did not respond over weekend, she then charged me a “cleaning fee” for emptying my unit that I PAID FOR through September — before I had a chance to even return the call and BEFORE the contract was up. The voicemail that she left me even states “you obviously have the unit through the end of the month.”
DO NOT RENT HERE! Terrible customer service as well. Amy was who I dealt with beginning to end. She was nice when trying to acquire my business, but extremely disrespectful when she messed up.
Edited to add: higher level corporate management took care of this and refunded the fee. However, it was not easy to access them at all, and I had to jump through a lot of hoops to avoid paying an unnecessary fee. It took several months.
I have been here for over 3 years. While I've been here all of the employees here have been very professional and helpful. Amy has been the best while I've been here! She has solved many, many problems and issues I've come up with while here and calmed me down on a lot of them. She's an excellent worker and very knowledgeable about her job. I am moving out finally this month of June and will miss her smiling face.
Do nor rent here Staff is rude make sure to lock you're storage the proper way I caught an employee named Amy going thru my stuff when asked about she said she was just looking to make sure I was coming back to lock it
I've paid for a unit over a year and a half there due to a separation and my wife at the time put my things in her name and the only way to change it was to have a friend put it in his name. When I asked over the phone the receptionist told me all that had to be done was show up with an ID and transfer. We'll I had just made a payment on the 1st and when he shows up had to pay an extra 140 for the same unit. So basically I was given false information, double charged without being pro rated for the month that was just paid. Makes no sense! Also when they called me back she was impatient and when I asked if I was charged for two month days apart she says, yes. Unbelievable and horrible communication for a customer that has been there that long.
Jorge was awesome ! He helped us pick the right unit with a great location!
Okay.
Great facility! Thank you Jorge!
Michelle was great,she was very helpful with my setup and she explained and answered all my questions and concerns in a polite and respectful manner!
Very easy to start a new rental! Very clean facility.
Amy and Bill are amazing! Visited location yesterday and Bill took a lot of time, patience and determination to review available units and recommend the best course of action.
Today Amy was also first class and professional to work with showing us our two final unit candidate choices. Her knowledge and input made the correct decision obvious from all considerations.
These folks are professionals and enjoyable to work with.
10 out of 10!
Jorge and Amy provided great customer service 😁
Sasha was the most helpful person ever. Made the entire process seamless. No fuss. Polite, knowledgeable, and informative throughout every aspect. Best experience I’ve had with a storage facility.
If I could give this place 0 stars I would. My ATV stolen out of there. Informed the office, nothing on camera, although they claim to have the whole place recorded. Just seemed like they didn’t care either. It looks like a junk yard against the back fence with old broken down cars and trailers. Do not go here unless you want your stuff stolen.
If I could leave a negative I would. Absolutely rude Customer service, they will hang up on you while you're talking to them. Have no regard for anyone. My sister rents a until and they are so rude. Happy she won't have to deal with them for long...
The staff is great and storage units are clean, temp-controlled, pest free and secure! Would not go anywhere else. I am a repeat client and I definitely recommend this facility if you want to keep your belongings safe, secure and in mint condition.
Overpriced & Petty. Mgr. tried to restrict my hours to only open to 5 pm bc I was late leaving by approx. 2 or 3 minutes twice. Manger sounded miserable and rude . HER boss granted me back the normal hours upon a civil conversation yet they will terminate if I am EVER late again. Needless to say mon of the thousands of customers I serve will ever get a PS recommendation from me or my team. Also, they are over priced and claim AC but it’s always just a couple degrees cooler than outside. Life storage is better
Kudos to Amy at Public Storage. She was very polite, professional, warm and accommodating. We would definitely rent storage space with her again.
Don't not buy auctions from this place they fill them with trash even the lady at the front desk said so this place is a scam
Price increases are a bummer despite the automatic doors never working.
Updated Review: 2023 What a nightmare this place has been. Our unit flooded and manager quit calling us back. Had to take time off and drive several states away just to find a STILL flooded unit 2 weeks later. Unit was flooding the entire time we moved our stuff out to a different storage company. Save your self the trouble and just go ANYWHERE else.
Do not lease a storage unit with public storage unless you like being scammed. I haven't had my unit for even 6 months, and they're increasing the rent $70! When I spoke with the employee, she said it was company policy to increase after 6 months and I told her that that policy was not disclosed when I signed the lease. She then said it was in the lease that they could increase the rent whenever they wanted, which is true, that is in the lease. However, I said that the particular policy of an automatic increase after 6 months is not, to which she backtracked and said she didn't say that. Public storage doesn't care about lease agreements they will just charge you whatever they want when they feel like it.
Mediocre facility. Air conditioned units still hover around 100 degrees on hot days. The extra charge is not worth it.
Amy called to let us know our storage unit was not fully locked. Thank you Amy for taking the time to call us and let us know. We were able to come back to the unit and secure it.
Horrible manager
Rude Manager
Rude Manager! Don't rent here. Not safe
Rude Manager. Don't rent here. Gate does not work so they lock you inside. Not a safe place.
Amy helped me with my storage needs at 6900 Granbury Road on Saturday, April 29, 2023, and she was wonderful. This location is always clean too. I appreciate Amy's customer service!
Amy is the best! She's helped me so much during such a difficult time. She explained everything I needed to know about the renting process. Thank you so much!!
I have 2 unit at $645 dollars together. And they tell me I couldn't parked the uhaul truck in the front out of the way. Until tomorrow, the young girl that work the office is very disrespectful and rude. They also have brake ends alot, that's what I was told by the older employee at the office. She was kind and respectful. I have canceled my other unit and I'm moving out on the 1st of April. We all as customers deserve respect when we are spending our money to have I property stored on their storage store. I have also contact attorney and I'm going after her for slander and discrimination and false report. I will be sueing her and Public storage company. For there employee actions.
Don't utilize this business, they are disrespectful, unprofessional and down right rude. I was told that the theft they've endured is an inside job. Stay away for the safety of your property, stay away!!!!!
They will raise your rent without telling you. Then when you give more than 30 days move-out notice and only use a few days of the month they will not prorate that month. The people in the office are nice, but that’s the only thing going for them. Also, the weekend I moved in 3 units around mine were broken into and they didn’t seem to care.
Increased monthly rate by 40% without notice.
When I initially began doing business here it was phenomenal. However over the past year there has been a dramatic change in management. Their customer service now is HORRIBLE! The managerial staff has a blatant disregard for respect and common sense. I would NOT recommend them as your first choice!
Great service, nice and clean.
Had technical problems. Jen and another lady took at least 30 mins to fix it but I am pleased to heve it done, finally. They both went above expectations.
I take my vehicle here for service.
Hannah was great and very helpful
Annie was wondering in helping me pick out a storage unit. Excellent customer service
Kayla, save me $130.00 and it was a wonderful experience here.
Amazing customer service Matt and Kimberly are the best If I need to in the future I will be back THANKS GUYS
Nice, clean units.
Public Storage has been taken over by a new company. So, while they may have had great reviews prior to this one that good service seems to have changed since the takeover. After having our items in storage for months they raised our rates by $54.00 per month for each storage room we had. We have never missed a payment or even been late on a payment. This seems to be pure greed. When I asked why they raised rates they just said that you are on a month to month basis and we can raise rates at any time. So, don’t be fooled by the reasonable beginning rate because as soon as your stuff is in there they can raise the price to whatever they want and who can afford that with prices being what they are these days.
Just rented a unit. So far so good.
Easy in, easy out. Awsum elevators! Atmosphere is climate controlled, really comfortable.
The young woman who helped me yesterday was very friendly and resourceful. She assisted me in picking the right size unit for my trailer. She was doing a great job and had patience although it was busy, and she was juggling 2 locations. The manager also provided a lock for my unit. It was a hassle-free process. Great customer service and convenient location!
Great place to store items
Rented here before it was sold to Public Storage. Jyst moved out. Decent location. Easy to find and get in and out. Could possibly use a few more carts but that's the case at most locations. Clean facility.