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Address

13210 FM 718
Fort Worth, TX 76179

Phone

817-857-4880

817-857-4880

800-688-8057

800-688-8057

Property Open

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Car Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units

Phone

817-857-4880

817-857-4880

800-688-8057

800-688-8057

Property Open

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Car Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
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Reserve TodayMonth-to-Month Rent, No obligations
  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    5'x5'
    Online only price
    $ 20/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Small 5'x5'
    • elevator access
    • climate controlled
    • inside unit, swing door
    Online-only price $ 20 /mo Online-Only
    In-Store Price
    $ 25
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    5'x5'
    Online only price
    $ 21/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Small 5'x5'
    • elevator access
    • climate controlled
    • inside unit, rollup door
    Online-only price $ 21 /mo Online-Only
    In-Store Price
    $ 26
    + one-time $29 admin fee
    $1 first month rent

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  • Spring into savings, upto 50% monthly rent
    New customers only. Restrictions and fees apply.
  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    10'x5'
    Online only price
    $ 22/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Small 10'x5'
    • elevator access
    • climate controlled
    • inside unit, rollup door
    Online-only price $ 22 /mo Online-Only
    In-Store Price
    $ 27
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    5'x10'
    Online only price
    $ 22/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Small 5'x10'
    • elevator access
    • climate controlled
    • inside unit, swing door
    Online-only price $ 22 /mo Online-Only
    In-Store Price
    $ 27
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    5'x5'
    Online only price
    $ 22/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Small 5'x5'
    • elevator access
    • climate controlled
    • inside unit, rollup door
    • near door or elevator
    Online-only price $ 22 /mo Online-Only
    In-Store Price
    $ 28
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    5'x5'
    Online only price
    $ 22/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Small 5'x5'
    • elevator access
    • climate controlled
    • inside unit, swing door
    • near door or elevator
    Online-only price $ 22 /mo Online-Only
    In-Store Price
    $ 27
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    5'x10'
    Online only price
    $ 23/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Small 5'x10'
    • elevator access
    • climate controlled
    • inside unit, rollup door
    • near door or elevator
    Online-only price $ 23 /mo Online-Only
    In-Store Price
    $ 29
    + one-time $29 admin fee
    $1 first month rent

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  • Save Impression
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    5'x10'
    Online only price
    $ 24/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Small 5'x10'
    • elevator access
    • climate controlled
    • inside unit, swing door
    • near door or elevator
    Online-only price $ 24 /mo Online-Only
    In-Store Price
    $ 30
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
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    5'x10'
    Online only price
    $ 25/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Small 5'x10'
    • ground floor
    • climate controlled
    • inside unit, rollup door
    Online-only price $ 25 /mo Online-Only
    In-Store Price
    $ 31
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    10'x10'
    Online only price
    $ 42/mo
    Online only price
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Medium 10'x10'
    • elevator access
    • climate controlled
    • inside unit, rollup door
    Online-only price $ 42 /mo Online-Only
    In-Store Price
    $ 52
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
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    10'x15'
    Online only price
    $ 79/mo
    Online only price
    All new rentals subject to one-time $29 admin fee.
    Large 10'x15'
    • elevator access
    • climate controlled
    • inside unit, rollup door
    Online-only price $ 79 /mo Online-Only
    In-Store Price
    $ 99
    + one-time $29 admin fee
    Hurry!
    Limited availability

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  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    12.5'x30'
    Online only price
    $ 88/mo
    Online only price
    All new rentals subject to one-time $29 admin fee.
    Parking 12.5'x30'
    • outside unit
    • covered
    • drive up access
    • rv, boat, or vehicle
    Online-only price $ 88 /mo Online-Only
    In-Store Price
    $ 110
    + one-time $29 admin fee
    1 unit left!
    Limited availability

    No Obligation

    Vehicle Parking Only But we've got storage unit for everything else!
  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    10'x15'
    Online only price
    $ 90/mo
    Online only price
    All new rentals subject to one-time $29 admin fee.
    Large 10'x15'
    • elevator access
    • climate controlled
    • inside unit, rollup door
    • near door or elevator
    Online-only price $ 90 /mo Online-Only
    In-Store Price
    $ 113
    + one-time $29 admin fee
    1 unit left!
    Limited availability

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    10'x15'
    Online only price
    $ 96/mo
    Online only price
    All new rentals subject to one-time $29 admin fee.
    Large 10'x15'
    • ground floor
    • climate controlled
    • inside unit, rollup door
    Online-only price $ 96 /mo Online-Only
    In-Store Price
    $ 120
    + one-time $29 admin fee
    1 unit left!
    Limited availability

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  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    10'x15'
    Online only price
    $ 100/mo
    Online only price
    2nd Month Free
    All new rentals subject to one-time $29 admin fee.
    Large 10'x15'
    • ground floor
    • climate controlled
    • inside unit, rollup door
    • near door or elevator
    Online-only price $ 100 /mo Online-Only
    In-Store Price
    $ 125
    + one-time $29 admin fee
    2nd Month Free

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  • Save Impression
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    10'x25'
    Online only price
    $ 182/mo
    Online only price
    All new rentals subject to one-time $29 admin fee.
    Large 10'x25'
    • bay door
    • enclosed
    • drive up access
    Online-only price $ 182 /mo Online-Only
    In-Store Price
    $ 228
    + one-time $29 admin fee
    1 unit left!
    Limited availability

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    10'x30'
    Online only price
    $ 206/mo
    Online only price
    All new rentals subject to one-time $29 admin fee.
    Large 10'x30'
    • bay door
    • enclosed
    • drive up access
    Online-only price $ 206 /mo Online-Only
    In-Store Price
    $ 257
    + one-time $29 admin fee
    1 unit left!
    Limited availability

    No Obligation

Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

Fort Worth Climate Controlled Storage Near Highways 81 and 287

Storage units in Fort Worth are located between U.S. 81 Access Road and N. Saginaw Boulevard just off Highways 81 and 287. Indoor climate controlled storage units and outside units with drive-up access are available in a wide range of sizes.
We also offer covered car storage as well as RV & boat storage on-site, providing a whole variety of cheap storage options to get you organized near Hicks Airfield and Eagle Mountain Lake.
Truett Wilson Middle School families and neighbors looking to declutter can stow all-ages recreational gear in a 5x10 storage unit for play at Eagle Mountain Park. Behind the athletic equipment, fishing tackle and hiking gear, store rarely used things such as your off-season clothing and holiday decorations.
Residents sharing a place at Avondale Apartments and others nearby can store duplicate furniture in a 10x10 storage unit. Couches, coffee tables, dining sets and bookcases can easily fit in these square storage rentals along with extra kitchen equipment to keep common areas uncluttered.
An outdoor 10x15 storage unit is a great fit for long kayaks and canoes. Drive-up access makes loading and unloading easy for frequent paddling excursions at nearby Eagle Mountain Lake. There will be plenty of space to store your camping and fishing gear along with oars and paddles.
Homeowners around V.R. Eaton High School planning a remodel can store five rooms of furnishings in a 10x20 storage unit. These large storage rentals will pack in the contents of a two- to three-bedroom home if you are in-between residences and still house hunting for your new abode.
Covered car storage is available at this storage facility. If you need boat storage for nearby Eagle Mountain Lake or RV storage in-between cross country road trips, we have long parking spaces on-site.
Located less than 20 miles north of Fort Worth, it's an easy drive into town for a visit to the Stockyards Historic District. Be sure to catch one of the two daily cattle drives.
Fort Worth Public Storage on FM 718 has plenty of storage solutions to meet your needs.
At this Fort Worth Public Storage you'll find:
  • 5x5 storage units
  • 5x10 storage units
  • 5x15 storage units
  • 10x10 storage units
  • 10x15 storage units
  • 10x20 storage units
  • 10x25 storage units
  • 10x30 storage units
  • Inside units
  • Climate controlled storage
  • Outdoor units
  • Drive-up access
  • Car storage
  • RV & boat storage
  • Electronic keypad entry
  • Online payments

At Public Storage, You'll Always Find...

  • Convenient Storage Solutions
  • Keypad Access
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 201)

July 2, 2025
Google Public Storage Christelle O
#very dissatisfied.
June 28, 2025
Google Public Storage Timothy Watkins
We had Logan assisting us. He was very professional and didn't miss a beat. Got us in and out in very little time. Friendly and extremely helpful. Highly recommend this location!
June 11, 2025
Google Public Storage Brandt Haseloff
Logan was great - friendly and very helpful with the process. Highly recommend!
June 11, 2025
Google Public Storage J Bubba
The new manager of here really took care of me yesterday. I can’t remember his name as of now but I remember the great feeling I had after I talk with him and how he helped me save money
June 9, 2025
Google Public Storage Glenn Gibson
Logan was great good communication skills very on-time service and good to deal with
June 6, 2025
Google Public Storage Brandon Hillis
Logan was awesome! He made everything super quick and easy!
May 28, 2025
Google Public Storage Dawnelle Burns
Logan was awesome and answered all my questions and explained everything. Awesome customer service!!
May 24, 2025
Google Public Storage Rose Vargas
Logan was very attentive and went above and beyond to make sure I was fully comfortable finding the unit. He also was able to help me decide which size unit would fit for my needs. Excellent customer service!
May 22, 2025
Google Public Storage Fred Tingler
The staff is always helpful, polite, and professional. The App - sucks. It never works (for me) on the entrance to the building, necessitating getting out of the truck and keying in the lengthy code. Within the building, the app often states "You appear to be off line" necessitating keying in the lengthy code. Someone should be fired over the performance of the app, and the lack of connectivity within the building.
May 17, 2025
Google Public Storage Barbara Humber
May 17, 2025
Google Public Storage Lori Maxwell
Logan was very helpful kind and went above and beyond Getting my unit set up. He was very patience as well. It was an easy great experience.
May 12, 2025
Google Public Storage Niccie McEneany
Bradley was amazing!
May 11, 2025
Google Public Storage Theresa
Bradley helped me with my transfer. He was a great help
May 9, 2025
Google Public Storage Caryn Evans
May 2, 2025
Google Public Storage Emma Bloodworth
May 2, 2025
Google Public Storage Karl Snowden
Great service in check in. Brad and Logan were very helpful.
May 1, 2025
Google Public Storage Kylie Summers
Bradley did an amazing job! He was fun and very helpful.
May 1, 2025
Google Public Storage Jim O
May 1, 2025
Google Public Storage James silk
Bradley was good
May 1, 2025
Google Public Storage Chris Ochoa
Bradley
April 29, 2025
Google Public Storage CHARLON MAYHALL
Bradley was an amazing help with getting my units set up in a timely manner and making sure I had access to the facility.
April 29, 2025
Google Public Storage Robert Cameron
The manager is always very helpful and knowledgeable about the business and his location. When something isn't working correctly, he is quick to address it. This facility is clean inside and out, and I always feel reasonably safe.
April 28, 2025
Google Public Storage Joel Lucio
Brad helped me out today to get into a new unit. Honestly went above and beyond . Wouldn’t expect nothing less than this kind of service from this public storage location!
April 28, 2025
Google Public Storage Cody Stalik
Bradly was extent to work with made renting a unit easy and fast
April 27, 2025
Google Public Storage Brittany Jenson
Great facility! Bradley was extremely helpful and had great customer service!
April 27, 2025
Google Public Storage Ashley Gripp
Bradley was very helpful and knowledgeable!
April 27, 2025
Google Public Storage Vinchenzo Hildago
Great place, very secure, awesome staff. Needs a couple trash cans for small miscellaneous items but that's about it.
April 25, 2025
Google Public Storage T S
This place has crappy customer service. You can never find a dollie. So we end up taking lots of multiple trips with extremely heavy items. They only have one dollie and it's always in use. Every time we come it's super packed and there's no where to park. The elevators suck and you have to enter a long password each time to get up and down. And if you don't enter it with the right timing you can get stuck on the elevator because the keypad is on the outside. We tried to go to the office during working hours to close our unit but the office was closed in the middle of a weekday with no sign of when they'd return. For the amount of money you pay, you'd expect a better experience. Thank goodness we moved our stuff out and will not have to come back here again!
April 21, 2025
Google Public Storage Corey Oneil
April 20, 2025
Google Public Storage Joshua
Bradley was great and helped me get my storage unit set up
April 19, 2025
Google Public Storage Crystal Rogers
April 17, 2025
Google Public Storage Mareion Fields
April 14, 2025
Google Public Storage Neil Palmer
Bradley was very helpful and took care of me
April 12, 2025
Google Public Storage Kelly Barrett
Public Storage was efficient, friendly, and extremely helpful! Thank you, Bradley, for the wonderful customer service!
April 12, 2025
Google Public Storage Lisa Lindsay
Thank you for quick attention and service. Bradley is awesome
April 11, 2025
Google Public Storage Jeremy L
BRADLEY help upgraded my unit to for a bigger one
April 6, 2025
Google Public Storage Andrew Dumke
Very secure and organized. Cheap prices and reliable. Easy to get in and out and a sturdy environment
April 4, 2025
Google Public Storage Gabby Allen
I used to like Public Storage. After this back and forth, I cannot wait to move out. I was double charged due to the auto pay not working properly. My bank filed a chargeback and credited me for one of the charges. The other still went through. Over a month goes by and now they’re telling me I still owe them for the last month, yet nothing was said or sent until this month. On top of that, I was hit with a $20 rent increase. They’re telling me to call my financial institution. So I call them and they’re saying that it went through and they confirm my rent was paid twice and I was only refunded once. I try calling the office again but failed. No one ever answers unless it’s early morning. So I hop on the chat which is also very hit or miss. Sometimes it works and sometimes it doesn’t. The woman is very rude and basically tells me to call the office again even though I’ve explained no one is there. I offer bank statements and payment reference numbers, but she leaves the chat. So I have now paid public storage two payments of $57 for one month of rent on top of my now $76 rent for this month. Absolute thieves. Please store your stuff anywhere else.
April 2, 2025
Google Public Storage Jason Welton
April 1, 2025
Google Public Storage Isaac Medina
He is so friendly, helpful, patient and profesional to all questions
March 30, 2025
Google Public Storage Stefanie Gammage
Excellent Customer Service from Bradley!
March 27, 2025
Google Public Storage Juan Ramos (John)
Bradley helped me with my locker and was very professional, answering all my questions, and very thorough. Thanks Bradley!
March 27, 2025
Google Public Storage David & Crystal Smith
March 21, 2025
Google Public Storage Melissa Sals
Brad was very detailed and explained everything
March 20, 2025
Google Public Storage Mary Williams
Bradly did good
March 16, 2025
Google Public Storage Angela Wylie
Public Storage has been great for our storage needs as we have moved a few times in the last year. Bradley has been awesome, making sure access runs smoothly and that we have been satisfied with our experience!
March 16, 2025
Google Public Storage Nate Cast
Bradley was very attention and helpful. Light was out in my specific hallway, but other than that, perfect.
March 15, 2025
Google Public Storage Samantha Rose
Bradley was great, he helped us with a lock issue
March 10, 2025
Google Public Storage Seth Uptergrove
Brad is amazing going over and above very informative
March 10, 2025
Google Public Storage Monroe Wolfe
Bradley helped tremendously with knowledge for my first time moving and storing, thank you
March 9, 2025
Google Public Storage Gabby Castro
Brad was very helpful and gave me all the information I needed!
February 23, 2025
Google Public Storage katie richter
I can’t remember the name of the man who helped me this morning but he was amazing. He went above and beyond to help me
February 23, 2025
Google Public Storage Wolf Cooper
Bradley was very helpful and informative!
February 21, 2025
Google Public Storage Richard Sanchez
Bradley was amazing and very helpful when opening up my new account.
February 20, 2025
Google Public Storage Fel
Bradley and Gio were great
February 15, 2025
Google Public Storage Jp Garcia
Bradley Smith was a great help! He really knows he’s way around and answers Every question you have. Great experience! 10/10
February 15, 2025
Google Public Storage michelle mcdermott
February 13, 2025
Google Public Storage Shawn Meador
Bradly is awesome
February 12, 2025
Google Public Storage Marilyn Kliever
Bradley, was so informative and helpful, friendly and all around great. Public storage needs more people like him.
February 8, 2025
Google Public Storage Justin Verrico
Bradley is the MAN !
February 3, 2025
Google Public Storage Roy Lewis
Done an awesome job
January 31, 2025
Google Public Storage Dillan Pratt
Bradley did great
January 28, 2025
Google Public Storage dain epperson
Bradley was a great host
January 28, 2025
Google Public Storage Owen Scott
Bradley gave me perfect and knowledgeable service. Top service and very helpful!!!!
January 21, 2025
Google Public Storage Scötty Morris
Bradley helped out. Very informative and thorough. Walked me through the whole process perfectly. Thanks!
January 20, 2025
Google Public Storage Caren Perry
Bradley was absolutely fantastic and helpful!! Thank you for making the renting process so easy and informative!!
January 19, 2025
Google Public Storage Carole Reid
Brad went out of his way to help us procure the best unit for our needs! He is the best help we’ve gotten with our storage rentals. He was courteous, respectful and kind!
January 19, 2025
Google Public Storage Caleb Birman
Bradley was very helpful
January 18, 2025
Google Public Storage Teresa Donath
Bradley went above and beyond to help us out.
January 13, 2025
Google Public Storage Todd Smith
Transfered to a larger unit for the second time. No issues period. Bradley was great. Efficient, clean and professional.
January 7, 2025
Google Public Storage Autumn Collins
Bradley did an awesome job!! Thank you!! Very helpful!
January 6, 2025
Google Public Storage Heather Little
January 5, 2025
Google Public Storage Woody Posey
January 4, 2025
Google Public Storage Cynthia Brown
January 4, 2025
Google Public Storage Luis Knows
Great service from Bradley
January 4, 2025
Google Public Storage Clayton Storm
Bradley was freindly and professional and serviced everything I needed
January 4, 2025
Google Public Storage Kirby Ramos
Manager was very helpful and nice to deal with.
January 3, 2025
Google Public Storage Matthew Bartlow
Bradley was helpful and got everything done I needed.
January 2, 2025
Google Public Storage Teva Salais
Bradley was grate at helping us with what we need and very nice
January 2, 2025
Google Public Storage steve gilbert
Bradley is awesome, took great care of me.
December 30, 2024
Google Public Storage John Curry
Bradley was great help
December 30, 2024
Google Public Storage Because I Can
Bradley did a great job asssiting me in getting in a unit, thanks Bradley
December 30, 2024
Google Public Storage Connie Downin
Great service with my new unit! Thank you so much for Bradley ! He really knows his stuff and made sure I understood everything about my unit and facility! Thank you Bradley for all your help!
December 29, 2024
Google Public Storage Freddy Gonzalez Bravo
Bradley nos dio un excelente servicio el día de hoy
December 28, 2024
Google Public Storage Brittany Lee
Gotta love indoor climate controlled storage but the woman that works there is very nosey & I can't get to my things between 9pm & 8am which makes it a little difficult for me to the fact that I work nights.
December 26, 2024
Google Public Storage Sebastian Jamez
Love it
December 26, 2024
Google Public Storage Lance Lewison
Bradley was exceptional. Explained everything from start to finish. %100 would recommend.
December 22, 2024
Google Public Storage jesus rios
Bradley was so helpful with the move out I highly recommend Public Storage
December 21, 2024
Google Public Storage Joan Kord
December 20, 2024
Google Public Storage Mackenzie Templin
Bradley did great!
December 20, 2024
Google Public Storage Patti Stephens
Bradley was very helpful.!
December 16, 2024
Google Public Storage Alba Gallegos
Bradley very nice and helpful guy answering all my cuestións!!!
December 11, 2024
Google Public Storage Club T
Three stars because they only have 1 cart for four floors of at a busy storage facility. It makes it difficult to use the facility. The employees are nice and the facility is clean which is why they get some stars.
December 10, 2024
Google Public Storage S L
I am very disappointed in the state of this storage facility in it's current state. It used to be All Storage then it was taken over by Public Storage. Of course, the rates went up. It is my hope by leaving this review some definitive action will be taken. Out of two elevators for a large four story building, only one is working. It has been this way for months. Those two elevators should have 6-8 flatbed carts. There is only one. I understand there have been thefts, but take action civilly or criminally or replace them. Out of two bathrooms that are both near one elevator by the office, only one is working. There is an out of order sign on the door. Out of the one that is working, there is no soap dispenser to wash your hands. Touch any handles on the way out at your own peril. At one time, this was a trouble free place to store your things. Now it appears neglected. I understand it is probably not the office staff, but the company itself.
December 5, 2024
Google Public Storage Melinda Burns
I have had my unit at the Public Storage in Ft. Worth at the 13210 FM-718 location for a few years now and I have never had an issue, nor needed help, until this past weekend. After accidentally leaving a container of very sentimental belongings outside my unit, I returned to the storage facility office with a heavy heart. That’s where I met Wendy Terry. With a calming attitude, this wonderful lady patiently listened to me, explained what she could and couldn’t do to help me and then proceeded to take charge of the situation. She was completely professional and compassionate and through her determination, managed to get my items returned to me. She’s definitely the kind of employee any business would be lucky to have. She definitely put the “ Merry” back in my family’s Merry Christmas!
December 2, 2024
Google Public Storage L P
Bradley at the Public Storage in Haslet is amazing. He was very thorough and knowledgeable about the facility. Plus, he was very genuine and down to earth. It was a no pressure decision after speaking with him.
November 23, 2024
Google Public Storage Nate River
Amazing storage! Definitely recommend! It’s awesome
October 28, 2024
Google Public Storage Pikad3x
The only positive thing about this place is the fact that it's always clean. Unfortunately, there is more bad than good. The elevator must've been installed by someone who never learned numbers, as the floors do not line up with the numbered buttons, so they've put labels on them for the actual floor numbers. There's only two flatbed carts available at any given time, which are often already in use when I arrive. Never an employee anywhere in sight to ask for help, you'd just have to assume this place runs itself.
October 24, 2024
Google Public Storage Erick Carter
FIX THE GATE TO OPEN ON THE APP!
October 5, 2024
Google Public Storage Paige Barnard
Thank you for making the move in process easy Wendy. Professional and understanding
July 31, 2024
Google Public Storage Joel McKenzie
July 21, 2024
Google Public Storage Debra Gregory
The property is very clean, the manager was very helpful getting me in the appropriate unit.
July 16, 2024
Google Public Storage Gail
Excellent customer service. Price was right as well.
July 13, 2024
Google Public Storage L Whittles
It is a Saturday and office has been locked all day. No response to phone calls.
July 6, 2024
Google Public Storage Sadie Montgomery
I was at the public storage in Haslet on Blue mound road. I had the pleasure of doing business with Rick Montgomery. He was so informative and helpful and patient with me. I would recommend him to my friends and family.
July 2, 2024
Google Public Storage Natalie Mutz
I came to get a storage unit because I just got a new apartment and these ladies were absolutely insanely disrespectful. they were telling me there was nothing they would do for me. And just completely cutting me off and wouldn’t let me speak. Absolutely disrespectful!
July 2, 2024
Google Public Storage Devin Jones
I went to this location and there customer service was absolutely unacceptable and i could not believe how filthy there floors and walls were i saw a dead rat with maggots on the floor someone needs to get Public Health Services right away and not to mention the Literal skid marks on the walls absolutely disgusting
July 2, 2024
Google Public Storage Myles Teteak
I recently left a 5-star review because I had an issue with accessing my account to make my payment, so I went in to the location to make my payment. I told them about my issue. They said don't worry just use the app. And then they requested a review. So I thought, ok I'll leave a nice review for friendly folks. Then when I tried to make my payment the next month, the app did not work. The website did not work. Funny because they were able to call me at the phone number they couldn't seem to find when I needed make my payment. They were able to email the email they couldn't find when I was trying to make a payment. So because I was unable to make my payment the ways I expected to, they cut my lock as soon as they were legally allowed, and made ZERO attempt to help me fix the situation. I've been paying a lot of money to this place for a long time now, and to be treated so poorly because of an issue on their side, is just gross. This place is completely void of any customer service whatsoever. My business will never go back to this location or any Public Storage location. There are plenty of other storage options around. I'd recommend trying those before this place.
June 20, 2024
Google Public Storage Milton Stone
Diana provided exceptional service, addressing all my storage needs with professionalism and care. She answered all my questions thoroughly and demonstrated outstanding friendliness and customer service skills.
June 20, 2024
Google Public Storage Myles Teteak
I recently put a 5-star review on here, and since I can't take that back, I'm posting a 1-star from a different account. Last time I was in I thought I had everything taken care of, only to have the same payment issues again this month. When I went into the location to explain that I haven't been able to make a payment because my login doesn't work, and their password reset system doesn't work either, they told me "oh don't worry about it, just use the app". So this month when I try to use the app, it can't find my phone number or my email. Funny because they are able to call my phone number to ask for money. They're able to email me to ask for money. But when it comes to me actually logging into my account, I don't seem to exist anywhere in their system. I'm taking my business somewhere else, and you should too. These people are just out to scam you into paying a bunch of late fees. You asked for a review when I came in before, here's your review. Enjoy.
June 18, 2024
Google Public Storage John Edler
I recently had the pleasure of working with Erin to secure a storage unit, and I cannot express enough how wonderful my experience was! From the moment I walked in, Erin's warm and friendly demeanor put me at ease. She greeted me with a genuine smile and a welcoming attitude that made the entire process a breeze. Erin's professionalism and efficiency were truly impressive. She listened attentively to my needs, answered all my questions with patience, and provided insightful recommendations that perfectly matched what I was looking for. Her knowledge about the storage units and the facility was extensive, which made me feel confident and well-informed in making my decision. What stood out the most was Erin's exceptional customer service. She went above and beyond to ensure that I was completely satisfied, even offering to show me multiple units until I found the perfect one. Her dedication and attention to detail made a significant difference in my experience. Thanks to Erin, what could have been a stressful task turned into a seamless and enjoyable one. Her positive attitude, expertise, and genuine care for her customers are truly commendable. If you're in need of a storage unit, I highly recommend seeking Erin's assistance. She is an absolute gem, and I'm incredibly grateful for her help! ---
June 5, 2024
Google Public Storage Anetta Ivey
The customer service lady Erin at location 13210 FM 718 was very helpful to the problems & questions I have had today! I wanted to say THANK YOU TO HER FOR HER HELP!!!
June 3, 2024
Google Public Storage Gene Burge
Clean and protected
June 2, 2024
Google Public Storage Chas Blanton
Erin was extremely kind and helpful. Customer service is top notch!
May 11, 2024
Google Public Storage Jennifer Herrera
Ally was so helpful. Thank you
May 9, 2024
Google Public Storage RMC94 Adventures
Talk to Sesily… she was great at getting us the best rate on the unit we needed!
March 19, 2024
Google Public Storage Victoria Hines
The customer service here is fantastic! Sesily is great and answered all the questions and concerns that I had. I definitely recommend this place to anyone looking for a storage unit!
March 1, 2024
Google Public Storage Denise Watts
Megan was the nicest and helpful Getting my units moved. Although she didn’t offer to help me move the stuff ;). Great clean place and always great to work with.
December 26, 2023
Google Public Storage Andrew Ditmore
Hands down one of the best storage companies out there the customer service was so friendly and patient with all my questions I’m thankful I stopped by ❤️
November 30, 2023
Google Public Storage Chelsie Hill
My rent has magically went up almost $60 with absolutely no warning. We've called numerous times with no one answering the phone and no one calling us back after leaving voice-mails. All the carts have mysteriously disappeared even if you're the only one there. Honestly about to switch storages simply because of the lack of professionalism and what feels borderline fishy and illegal. I'd give 0 stars if I could. Don't recommend.
November 25, 2023
Google Public Storage L Harris
If I could give this place a 0 I most certainly would, and since I can't a BBB complaint and horrible review will suffice. They take advantage of senior citizens, then laugh and makes jokes about it on the phone through their insensitive customer service and escalation reps. The onsite managers are not really onsite because an elderly person sat for hours waiting on them with no ETA (informed by rep would just need to wait).
November 13, 2023
Google Public Storage Hailey Rose
Absolutely LOVED the help I received! Sesily really helped me with all the questions I had!
November 4, 2023
Google Public Storage mvonadelung
October 23, 2023
Google Public Storage Monique Duran
October 18, 2023
Google Public Storage mario lomeli
Very clean place to store your goods!
October 16, 2023
Google Public Storage Natalia Ayme
Kristina, Sesily and David provided exceptional service! Huge fan!
October 14, 2023
Google Public Storage John Larkin
Erin was very professional. She was helpful to all our questions. The unit was very clean.
September 26, 2023
Google Public Storage Donnie Crain
Great service
September 21, 2023
Google Public Storage Brendan Pollard
Great service!!
September 17, 2023
Google Public Storage VM
I found myself in need of storage space and it is great that Public Storage has locations everywhere and there was one right down the street from where I live . I rented one of the smaller units to begin with and when I started moving things in and measuring everything else I anted to put in there, it was actually going to be too small so I had to go the next size up. Sesily was very helpful in getting a transferred to the next larger unit . It was quick, painless, and the prices are very reasonable. I highly recommend the location in Haslet off of 718.
September 14, 2023
Google Public Storage Gods Son
Gate to drive out wasn’t working and had to sit there for a while. Wouldn’t open with the app, had to put code in multiple times
August 29, 2023
Google Public Storage Keion Abron
It was an extremely pleasurable experience, and Sesily made everything so smooth and comprehensive! Great customer service goes a long way with me and they definitely earned these five stars!
August 23, 2023
Google Public Storage James R. Womack
Made an appointment and confirmed with this location. Arrived early, called at the appointment time since they were not present, left a message and still no one contacted me. Poor customer service but a good indication where not to leave our belongings.
August 10, 2023
Google Public Storage lilly zavala
The Hispanic girl was sooooo sweet, nice, very helpful and respectful. I had no problems with getting a storage unit. She definitely deserves to be promoted. :)
August 10, 2023
Google Public Storage Ashley A
the spanish lady there was awesome and very helpful
August 10, 2023
Google Public Storage Elijah Witsaman
Sesily at public storage was the definition of professional and respectful! 10/10 recommended for all your storage needs!
July 29, 2023
Google Public Storage Serenity West
Don't rent from here. My sister has a unit and had paid on the 18th. The manager told her that her unit is going to auction since she didn't pay... But we received a confirmation of payment and my sister's bank even confirmed it went out and that no reversal payment was made. So they just took 200 and tried to sell her stuff and won't even answer her calls emails nothing. Will be getting a lawyer. Shady people out here.
July 26, 2023
Google Public Storage Chris Hall
Sesily, was very help full.
July 25, 2023
Google Public Storage Makayla Cardoso
July 25, 2023
Google Public Storage David Cardenas
July 21, 2023
Google Public Storage Huntir Arthur
By far the cleanest storage unit I’ve been too! We need more Erin’s in the world. She was a phenomenal help. She knew how to answer every question and was such a huge help. Thank you Erin for everything!!
July 17, 2023
Google Public Storage erica bermejo
Sesily was very professional & knowledgeable about everything I was looking for. I will definitely recommend family & friends to this facility
June 30, 2023
Google Public Storage A D
I wanted to give 5 stars only for Erin. Erin was such a awesome help !! She was able to help us transfer to another storage unit with no problem. Super friendly and help and knowledgeable about her faculty. Keep up the great work. Now!! Sesily was non-existence was otherwise not helpful. We have gone to office 3 days in a row. 1st time we went at 5pm no one was in the office, 2 day we went to the office 3 times in one day. First time at 11:30 I called left message Sesily did return my call to say she would be in the off site but would be there the rest of the day till 6pm. Second time at 4:30 Sesily was no where to be found we waited awhile checked back at 5:30 still no Sesily. I had returned home she called me to let me know she was off site do to wifi issues. This has been by far the most terrible customer service I have ever experienced.
June 21, 2023
Google Public Storage Chuck T
Sesily is awesomeness. Absolutely the best
June 18, 2023
Google Public Storage REAL-PLAYER-INFO
This employee help me find unit and showed me different sizes of units and she was very helpful and I believe her name is sesily I believe Would recommend
June 18, 2023
Google Public Storage Robert Zanca
Came in to see about getting a small storage unit. rates were decent. Secily was very professional and helped me with everything I needed to know about the units!
June 11, 2023
Google Public Storage Janet Jernigan
Sesily is amazing. Very helpful, made the process easier. Thank you!
May 27, 2023
Google Public Storage Joshua DeCarlo
Great prices
May 4, 2023
Google Public Storage Tamajh Wallace
Sesily is an amazing manager, very helpful. Will recommend to anybody I know that needs storage space in a quick hurry.
May 3, 2023
Google Public Storage Garry Liesemer
Sesily..was fantastic in helping us get into 2 units promptly and hassle free..she is very good at her job..you need many more managers like her
April 7, 2023
Google Public Storage Blake Estes
Needed to downsize my storage unit and Erin took the time to find the most convenient available unit in relation to my previous one! Can’t thank Erin enough for her customer service!
April 1, 2023
Google Public Storage Juan Cordova
Good
April 1, 2023
Google Public Storage Andres Martinez
Very good workers
March 25, 2023
Google Public Storage Sara Cordova
The workers here are Amazing
March 18, 2023
Google Public Storage Glen O.
Great place to store stuff. Brand new. Great prices. I recommend
March 15, 2023
Google Public Storage Felicitas Cordova
Good
March 12, 2023
Google Public Storage Sam Steppy
Great service and friendly staff, would recommend. 👍🏻
February 15, 2023
Google Public Storage Ninfa Cordova
The girls that works. The Hispanic one is always very helpful. And very sweet. She is busy but they do answer there phones
February 15, 2023
Google Public Storage Victor Cordova
February 15, 2023
Google Public Storage Rogelio Cordova
Great place good employee
February 8, 2023
Google Public Storage Maria
It would be nice if they answered their phone
February 4, 2023
Google Public Storage David McMullen
Erin is extremely helpful, very knowlagable, and most efficient. She help with a complex movin situation I brought to her and she stayed late until it was done and complete. She was a pleasure to do business with.
January 29, 2023
Google Public Storage Melissa Anderson
Erin and Sesily are so amazingly helpful and very friendly. If they don't have an answer to your question they call so one right away and get you the answer. Totally recommend this storage facility. I have two storages with them.
January 29, 2023
Google Public Storage Isaiah Pastrano
I do not usually write reviews; however, interacting with the workers needed recognition. While walking into Public Storage, I was immediately greeted by Sesily and Erin. Their exceptional customer service should be acknowledged and awarded for their dedication in persuading customers to choose Public Storage as a reliable storage unit. They did inform about the monthly rate for a unit and demonstrated how the company compares to its competitors. Sesily and Erin assured that Public Space maintains its goals by keeping the units cleaned, maintained, and monitored to ensure their customers are satisfied. This information secured a loyal customer and reassured me that Sesily and Erin would secure my belongings.
January 21, 2023
Google Public Storage Amelia Alcocer
Sesily was very helpful and answered all my questions. Units were nice and clean.
January 21, 2023
Google Public Storage Brandy Leanne
Sesily and Erin helped me out by giving me prices for the unit I need
January 19, 2023
Google Public Storage Landen Crosland
Sesily does a great job at this location. It is kept clean and a great place to store my stuff.
December 28, 2022
Google Public Storage Bella Cordova
Came in to get some moving supplies, Sesily helped me out on some great deals!
December 28, 2022
Google Public Storage Toria Cordova
The manager sesily helped me with the best deal on boxes!
December 23, 2022
Google Public Storage Laura Rodriguez
Good customer service, the units are nice and clean, sesily helped me out with getting a unit and she was so nice and also very helpful
November 16, 2022
Google Public Storage Deb Newman
October 28, 2022
Google Public Storage Melissa Johnson
Chassie, the manager, has been so helpful in our transition out of our home and into storage. We've had to have a few units then diwnsize as we've moved. Chasdie has always been quick to reslond to any questions even through evening texts. She goes above and beyound!
September 12, 2022
Google Public Storage Scarlett
Was a great place until Public Storage bought it. Rented a year with original owner AllStorage then PS bought facility and monthly rent on my 10x12 unit increased over 30% after promising nothing would change. I stayed due to the hassle of moving out and maintained month to month agreement, all payments made through autopay and on-time. Prior to my move out, I notified onsite manager in-person of my departure date, paid through the end of the final month and turned off autopay. One week later I attempted to drop items at my unit to consolidate and prepare to move and the gate wouldn't open using the same access code I've always had and never changed. It was a holiday, so PS employees not onsite that day. I checked my online account, no changes made to my code by Public Storage. LSS, I was denied access because I didn't sign a contract renewal! And, they never notified me I was lock out! I already paid through the end of the following month, which was to be my last and which I gave proper notice. I called offsite customer service, no answer, left message, no returned call. Today, I received a bill via email for the month AFTER move out, with increased monthly amount due. UNBELIEVABLE! Public Storage extorts customers and structures their policy on 🚩The 🚩Code 🚩of 🚩Thieves 🚩 HIGHLY UNRECOMMENDED. I called again today, of course, no answer. Next stop - BBB and federal consumer protection agency.
August 31, 2022
Google Public Storage David branum
Unprofessional not willing to help or work with us and doesn't care about customers. Also continues throw out well it policy rather than try to help. Angel is who I'm talking about at the 8801 w freeway location.
August 25, 2022
Google Public Storage Janet Slovak
Chassie at 13210 FM Rd 718 Fort Worth was very helpful in giving us the info my wife and I needed to choose the right storage unit size. It is a big blessing to deal with kind, friendly and honest people. You rock Chassie!!!
August 3, 2022
Google Public Storage Joseph Miller
July 1, 2022
Google Public Storage Jennifer McFadden
I can not say enough good things about Chassie want to talk about going over and beyond! I came in to view the unit and was just talking’s how I was struggling to find mover gave me a few name and that saved me lots of cash. She also got me a unit that was close to an elevator! But to say I had called her in a panic because my other storage would not work with me for 2 day so my movers could clean it out they wanted the whole month, Mrs. Chassie to the rescue moved my move in date up and had every thing sent to me via text because I am a nurse and was at work and could not take the call. You can tell she loves her job and takes pride in it. I would love to get a hold of corporate to let them know how this experience has been.
June 30, 2022
Google Public Storage Shay Yazell
I now have 2 units and Chassie has helped make this experience so much easier. She is friendly kind and considerate. So GRATEFUL!!!! YOU ARE AMAZING. really am very happy with this location ☀️☀️☀️
June 17, 2022
Google Public Storage Heath Harllee
Chassie went above and beyond to help us. A wonderful experience!
June 7, 2022
Google Public Storage chaimae mamas
Stay away from them. They will do everything they can to take your money, including charging you random late fees and much more. The manager or maybe claims to be the manager is the rudest, most unprofessional person I have ever dealt with. Terrible place. They have policy issues that aim at taking your hard-earned money and then blame YOU for it. STAY AWAY. Location is Fort Worth, TX.
May 12, 2022
Google Public Storage Sheila Morocco
May 7, 2022
Google Public Storage KRP
We were told we had until April 30 to move out of our unit as it’s part of a reno project. I contacted the facility and spoke with the manager on site, Chassie. I explained that we’re in the process of building and we might need a few extra days. She was very empathetic and alleviated my fears. She went above and beyond for us. I’ve said it to you privately and now I’ll say it publicly. Thank you for everything, Chassie!
May 1, 2022
Google Public Storage Maria Solivan
April 28, 2022
Google Public Storage PMT FISH
Great customer service I love it !!
April 22, 2022
Google Public Storage Taylor Sutliff
My fiance and I came in this morning to get a storage unit as we are just moving in together and needed to make room for eachothers belongings until we buy a house. Chassie the manager was very polite and informative, she gave us a tour to ensure we choose the and perfect size unit for our needs, explained how security cameras helped protect our belongings, the plus sides to a tempature controlled building, along with access controlled gates, that she assisted us with installing the app on our phones to utilize. She made setting up an account a breeze, and overall made for a pleasant and seamless experience! I've had many storage units growing up military and have never had such an easy time before, I'm beyond impressed, thank you Chassie!
February 25, 2022
Google Public Storage Crazy Olman
Great service from chassie!
January 31, 2022
Google Public Storage BROKE SINGLE OLD MAN
Paid storage rental bill