Public Storage Self-Storage Units at 16120 Double Eagle Blvd, Fort Worth, TX

They raise the rent price every few months and disable your gate entry access if you're a couple days late on a payment, effectively locking you out long before their contract states. They also require you to purchase their insurance plan and a new lock, even if you're just switching units. Finally, all the elevators and access/exit doors are operated via bluetooth and a phone app, but there's no cell service inside the building, so you have to manually enter an 8 digit code to use them. At least the temperature inside doesn't seem to exceed about 80 degrees in the summer.

Raised my unit cost by $35 a month and no one is ever at the office when I go up there. Can’t even get help with a lost key since no one answers the phone

Very nice lady at front desk. She was very knowledgeable!

Pros: you can drive inside bldg. Semi-airconditioned. Cons: no carts in bldg B. Dirty elevators. Semi-airconditioned. Closes at 9 pm. App to open doors only works to get in bldg. All other access doors and elevators have to have the access code typed in every time.

Misty is amazing. She helped my wife get through everything and made sure all questions were answered!! Clean facility and nicely taken care of!!

Thanks Misty for helping with my newest storage issue, needing more storage is a good thing, right? 😊

Excellent customer service! Love this location! Misty is amazing!

Absolutely love this location. I have multiple units. It’s super clean and safe. Very very nice. Misty is amazing. She is super helpful and wonderful to work with. Highly recommend.

Such a bad first experience. Got there with our stuff all ready access code would not work, app would not work. No one would answer. Waiting on a resolution but HORRIBLE first impression.

Made it easy to get and change the unit.

Misty I don't know if she will see this Review ,but I want you to know I really appreciate ,how you are always so professional and helpful thank you

Misty is awesome!! She explained all!!! A+ service

Misty is great! Location is new and clean and very secure. Misty is very helpful with any questions you might have plus she will make sure you get the right size.

Easy access to this location. It is clean and well lit. Have had good experiences because of Misty's assistance. She has been very helpful in answering all my questions and providing guidance/resolutions for my issues or concerns. She is very nice, patient and very considerate of the needs of the renters.

Good location. Exceptional staff (Misty).

Misty is such a great helper! She does amazing and is just so sweet! Thank you so much for your help!

Clean, well run facility.

Everything was good into i went and couldn’t get to the 3 floor to my storage because the elevator wasn’t working!! Also there isn’t any way to contact anybody after office hours so i was basically stuck in the storage till someone else came and no it wasn’t after hours ! I paid the movers to come get my stuff out the storage and still had to pay them even though the elevator wasn’t working

The customer service at this public storage are amazing. Misty, in particular, is always friendly and extremely knowledgeable when it comes to helping me with my needs. She makes sure that everything I need is taken care of quickly and correctly, no matter how simple or complex my needs may be. She's very patient and accommodating when it comes to figuring out what works best for me, which is so helpful considering the competitive market for storage units in my area. Each time I have interacted with her and the other staff at this establishment has been pleasant and stress-free – making me feel like a valued customer. Everything is always spot free and feels like a new building every time I walk in.

They are very reasonable and secured really well

Very polite and helpful

Misty in the front office is AWESOME!!! I TOTALLY recommend this location to anyone looking for storage!! Very helpful with location of unit, supplies and dollies.

Great customer service, Aaliyah, Sandy & Misty were amazing!

This the best place to store your things. This location has very low prices and a great staff!

Sabdy and staff are helpful and nice

Great experience with this facility

I would strongly stay with these storage units. They will overcharge you and legally not let you to your belongings

The best place I've stored anything, seriously. I know that some may think "it's just a storage place...", but I've moved A LOT in my life for various schooling, work and other business functions, as well as seen my family have storage in a number of places. Location off 114 and Double Eagle make it insanely easy to get to and out of without traffic troubles, even with moving trucks or trailers. Huge bay doors so you never have to get wet if it's raining Prices are reasonable, the office people are friendly and the manager Sandy is awesome. Carts available to sign out when the office is open to make moving things easier. Haven't had an issue with the gates working, clean facility and haven't seen a single rodent or spider (HUGE PLUS for knowing nothing is there to maybe bite you after stuff has been stored for a long time) I frequent the facility often due to moving things in and out or just for storing equipment that doesn't fit at my home. If you're going to rent storage and deciding between various locations nearby, this is the one!

Awesome Job! Sarah she knew exactly wanted and knows how much the unit was down the cents. Thank you so much for the customer service!!!

Customer service team is excellent. Team communicates in a courteous and professional manner. Building is uncluttered, tidy and well light. Carts are available during business hours. Storage units are clean. All points show that customers are their #1 priority.

Ms Sandy and Ms Sara 10 🤩

Ms.Kay was very personable and helpful. I will definitely recommend this location.

Cost effective new storage! Welcoming staff

Janet and Sandy were absolutely awesome, prices are great and love the conversation. Very clean facility. I would recommends this Public Storage.

Excellent service from Ms Sandy recommend to everyone!!!!

Property is immaculate and taken care by the staff impeccably. Janet was amazing today and if you need storage this is the place to go.

The girls are awesome and this is high tech storage

Great service and welcoming employees. Sandy and Rachel were amazing and very helpful!

Always the best experience with the staff and property and a shout out to all the work they have done the remodel looks fantastic

Great experience with the ladies Sandy , Janet and Pam and the most clean and customer friendly storage place I have stored at.

The ladies were awesome in helping me get an additional unit!!! Great facility and very clean!! Thank you!

First time storage renter the ladies Sandy and Pam were very helpful and informative would recommend

Amber and Sandy clearly stated all of the terms, conditions, hours and policies at Public storage. They have great attitudes and I look forward to seeing them again

I had the best experience with Sandy and Lashanda…they got me exactly what I needed and for a really fair price. These past couple of days have been a tornado. They definitely made me feel like family. When I say UHAUL WHO because PUBLIC STORAGE IS THE PLACE TO BE. Make sure you go and check them out they are all smiles and full of jokes:)

WOW!! First off, this unit is CLEAN! The staff, namely Sandy was amazing. She was incredibly helpful, walked us through everything we needed and she made everything super easy for us!

I f——in love the people at this place, they’re amazing.

Sandy and lashanda did an amazing job and they were very helpful and this place is recommended.

Great experience—clean facility, friendly staff. Juan was very polite and helpful, assisted me in figuring out which unit I needed. Would recommend.

These people here are the most awesome people you want to do business with, Rey you were amazing, very clean, very professional, my wife has a storage and I have a storage on a different floor, and both floors are very clean, thank you too all of you there

Janet Rey Juan are absolutely amazing!!

This office staff is amazing and so helpful!! Thank you!

Great facility, and the staff is super friendly.

She was an amazing help would recommend everybody to come here

Janet was amazing! She helped us get our rental and made it a nice and easy process. I highly recommend Janet and the ladies that assisted her.

The staff has been wonderful. First Melissa was very helpful, showed me around the facility and I found the perfect location. Then I also dealt with Brandy on moving day and she was just as hospitable, friendly and helpful as Melissa was. Everything was so clean and fresh. I left my storage facility of 20 years to come to here and I feel like I have made a move up!

Best storage facility I've ever used

Melissa went above and beyond for my parents. We really appreciated the extra mile and smile!

Melissa was awesome on the phone! Took a lot longer loading our trailer than we thought but we’re not able to make it in person to rent a unit. Even though I procrastinated, she was very accommodating and helped us get the desired unit and access for tonight! Yay! We will not need to worry about our future sitting overnight outside!!! Thank you!!!

Melissa was great so helpful! The facilty is super clean and nice!!

Staff is friendly and helpful, facility is very clean.

Melissa is a great help. she showed me around and gave great advice about the different units. Would rent storage space from her again. She made the whole process easy. the facility is super clean and easy to get into.

Melissa the manager there was very nice to us. When my car broke down she helped us push my car. All the staff have been nice and the facility is very clean. Thanks again Melissa!

We are renting a large, climate controlled unit here. The staff were super helpful by showing me around even during their lunch break...The facility is newer, clean, organized with good security features. The location is ideal for what we're needing as well.

Awesome place and super friendly and clean!!

Melissa was great! She’s knowledgeable about the facility & could answer my questions & concerns. Brand new facility-very clean.

Front desk (Alyssa?) was super helpful in helping us find a storage room that worked best for our needs! The facility is new and very clean! We walked out with a great deal. Highly recommend.

Is this facility open yet ?