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Address

9760 Blue Mound Rd
Fort Worth, TX 76131

Phone

817-857-4937

817-857-4937

800-688-8057

800-688-8057

Property Open

Mon-Sun 06:00 AM - 09:00 PM

Storage Facility Features

  • Climate Control Storage
  • Car Storage
  • Small, Medium & Large Storage Units
  • Indoor Storage Units

Phone

817-857-4937

817-857-4937

800-688-8057

800-688-8057

Property Open

Mon-Sun 06:00 AM - 09:00 PM

Storage Facility Features

  • Climate Control Storage
  • Car Storage
  • Small, Medium & Large Storage Units
  • Indoor Storage Units
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Reserve TodayMonth-to-Month Rent, No obligations
  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    5'x5'
    Online only price
    $ 11/mo
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Small 5'x5'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 11 /mo $ 11
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    5'x5'
    Online only price
    $ 11/mo
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Small 5'x5'
    • Climate Controlled
    • Upstairs/elevator
    $ 11 /mo $ 11
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

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  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    10'x5'
    Online only price
    $ 17/mo
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Small 10'x5'
    • Climate Controlled
    • Upstairs/elevator
    $ 17 /mo $ 17
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    10'x5'
    Online only price
    $ 21/mo
    All new rentals subject to one-time $29 admin fee.
    Small 10'x5'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 21 /mo $ 21
    + one-time $29 admin fee
    1 unit left!
    Limited availability

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    5'x15'
    Online only price
    $ 43/mo
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Medium 5'x15'
    • Climate Controlled
    • Upstairs/elevator
    $ 43 /mo $ 43
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    10'x10'
    Online only price
    $ 45/mo
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Medium 10'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 45 /mo $ 45
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    10'x15'
    Online only price
    $ 53/mo
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Large 10'x15'
    • Climate Controlled
    • Upstairs/elevator
    $ 53 /mo $ 53
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    10'x10'
    Online only price
    $ 54/mo
    All new rentals subject to one-time $29 admin fee.
    Medium 10'x10'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 54 /mo $ 54
    + one-time $29 admin fee
    Hurry!
    Limited availability

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    10'x12.5'
    Online only price
    $ 60/mo
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Medium 10'x12.5'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 60 /mo $ 60
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    10'x20'
    Online only price
    $ 83/mo
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Large 10'x20'
    • Climate Controlled
    • Upstairs/elevator
    $ 83 /mo $ 83
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    10'x20'
    Online only price
    $ 101/mo
    $1 first month rent
    All new rentals subject to one-time $29 admin fee.
    Large 10'x20'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 101 /mo $ 101
    + one-time $29 admin fee
    $1 first month rent

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    10'x25'
    Online only price
    $ 189/mo
    2nd Month Free
    All new rentals subject to one-time $29 admin fee.
    Large 10'x25'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 189 /mo $ 189
    + one-time $29 admin fee
    2nd Month Free

    No Obligation

  • Save Impression
    All new rentals subject to one-time $29 admin fee.

    10'x25'
    Online only price
    $ 206/mo
    2nd Month Free
    All new rentals subject to one-time $29 admin fee.
    Large 10'x25'
    • Inside unit
    • 1st Floor
    $ 206 /mo $ 206
    + one-time $29 admin fee
    2nd Month Free

    No Obligation

Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

Fort Worth Storage Units Off U.S. 287 Near Hicks Airfield

Climate controlled units are plentiful at this Public Storage in Fort Worth just off U.S. 287 and convenient to Hicks Airfield.
All indoor, cheap storage in a wide range of sizes is waiting at this large facility. Nearly every option provides climate controlled storage. Our 5x10 storage units are the size of a walk-in closet, and can hold the contents of a small studio apartment. Plentiful 10x10 storage units are comparable to an average-sized bedroom, and provide enough space to fit a one-bedroom apartment's furnishings, maybe a little more.
Large 10x20 storage units resemble a one-car garage in capacity, and are able to accommodate a two-bedroom house full of furniture and possessions.
This Fort Worth self storage facility isn't too far from I-35W, for a quick drive into downtown Fort Worth for a visit to the Botanic Garden or National Cowgirl Museum & Hall of Fame.
While in the downtown, locals and visitors alike won't want to miss a visit to the Fort Worth Stockyards National Historic District. From the brick roads, western buildings and the twice-daily longhorn cattle drive down the main street, this is a popular destination.
Fort Worth Public Storage near Hicks Airfield is takes pride in providing the perfect storage solutions for your needs.

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 179)

September 29, 2024
Google Public Storage Jeffrey Mosley
Very great service
September 28, 2024
Google Public Storage Laurie Cocks
Rickey was my hero today! He helped me so much.. was quite knowledgeable about his product and how to fit my need perfectly 10 stars if I could! Laurie Cocks
September 25, 2024
Google Public Storage Andreas T-Schei
Stacy at the reception was great and took care of us.
September 21, 2024
Google Public Storage Pasquel Lee
Stacy is Great! Very Nice and Helpful. 5 star service ALL THE TIME..SHE ROCKS
September 15, 2024
Google Public Storage Sadie Lobb
Stacy was extremely helpful when she gave us a tour of different unit sizes. Thanks!
September 15, 2024
Google Public Storage Bailey Dawn
Had a great experience and tour from Stacy today and definitely made the process of getting a unit easy!
September 12, 2024
Google Public Storage Omer Bin Jamal
September 9, 2024
Google Public Storage ed hanstad
Stacy was awesome. Knowledge and efficient
September 7, 2024
Google Public Storage Emily Garcia
Rickey was absolutely amazing and friendly! It took me literally 15 minutes to get this unit rented and on my way! Highly recommend!!!!
August 27, 2024
Google Public Storage Brianna Borman
Rickey is the man! Walked in and was met with options and helpfulness. He took us to tour different sized lockers, gave helpful tips for navigating toward the elevator, answered any and all questions, and made the sign up process easy. I appreciated his expertise and helpfulness.
August 25, 2024
Google Public Storage Oumie Ceesay
Met Stacy and she was quite helpful and patient.
August 12, 2024
Google Public Storage Dante Shoemaker
Rick and Stacy is very friendly and has wonderful customer service and very helpful
August 12, 2024
Google Public Storage Vincent Alvarez
August 12, 2024
Google Public Storage daniel dossey
Rick and Stacy are wonderful people and will always do you right. Highly recommend this storage facility
August 12, 2024
Google Public Storage Travis Baker
Both Rick and Stacy were very helpful and friendly! Cannot recommend them enough!
August 11, 2024
Google Public Storage Beyo Sarr
Stacy is such a delight. Very helpful, wonderful service!
August 11, 2024
Google Public Storage loretta lowery
Rick and Stacy were such a huge help on answering all of my questions and being very professional and kind.
August 9, 2024
Google Public Storage Jacoby Powell
Excellent service customer service from Rick a Stacy!!
August 9, 2024
Google Public Storage ronald mclaughlin 8504
Rick and Stacy are amazing people who are very professional. Because of them I will recommend them to everyone
August 9, 2024
Google Public Storage Jeremiah Allen
Rick and Stacy were awesome and really helped me out!
August 9, 2024
Google Public Storage Vicki Jones
Rick and Stacy were great In helping me find exactly what I needed
August 9, 2024
Google Public Storage Crystal Charbonnet
Rick and Stacy are awesome! 😎
August 9, 2024
Google Public Storage Corrie Wells
Rick and Stacy have amazing customer service. Thanks for all that you do!!!❤️
August 9, 2024
Google Public Storage Kurtis Williams
Helpful and friendly,great people.
August 9, 2024
Google Public Storage Sadie Montgomery
Rick and Stacy really took their time to get me exactly what I needed. They were kind and helpful.
August 9, 2024
Google Public Storage Devon Johnson
Great customer service I’ll definitely be returning Thanks Rick and Stacy
August 9, 2024
Google Public Storage Kara Womack
Rick and Stacy were so helpful and kind and answered all my questions.
August 9, 2024
Google Public Storage Marie Oliver
Stacy and Ricky were amazing they were so helpful and organized it was absolutely no sweat for me at all! Great work ethics they were so determined to help.
August 9, 2024
Google Public Storage Hayden Sanchez
Rick and Stacy gave amazing customer service. They were so helpful and very knowledgeable.
August 9, 2024
Google Public Storage Brooke Younie
I came in to the office looking to upgrade my 5x5 to a 5x10 because I wasn’t sure if my stuff would fit. Stacy was so sweet and attentive. She showed me the 5x5 I had originally paid for and then showed me a 5x10 and let me decide which unit size felt best for me. Absolutely wonderful experience and service. Excited to use this company for the near future.
August 8, 2024
Google Public Storage Michelle Vertefeuille
App error caused a late fee and they fixed it as a courtesy immediately.
August 7, 2024
Google Public Storage Shadia Cantor
Today is the 7 th of August I made a payment a day ago & I get a call today that my lock was CUT several months ago!!! WHY?!? Negligence due to a lack of doing daily updates & non communication! & I have to replace the lock , cover your own tails & protect your customers property ESPECIALLY when you had no right to cut the lock. Do your homework & keep up with your customers!
August 3, 2024
Google Public Storage Robert Martin
August 3, 2024
Google Public Storage Acinok Acinok
The Rep had a customer stand outside the building for over 30 mins, while he sat in the car and smoke and ate. No sign on the door (stating will be back) or anything. It was 102degrees outside.
July 30, 2024
Google Public Storage GLENDA MICHELE MATHEWS
Stacy is absolutely amazing! She’s courteous and professional; always providing a smile and an answer to every question. Slightly concerned about the recent appearance as some customers leave items in plain site near the elevator that they no longer want of properly disposing of their unwanted items. Again, no reflection on Stacy but it does diminish the appeal and quality of the establishment compared to how it used to be; especially with the unexplained price increase.
July 29, 2024
Google Public Storage Joceyln Tagovailoa
Stacy was great!
July 23, 2024
Google Public Storage edmond allen
STACY & RICKEY AWSOME CUSTOMER SERVICE !
July 17, 2024
Google Public Storage Matt Douglas
It was our first visit to the storage site. It was nice to see it was as I hoped. It was clean. The staff at the front counter was both helpful and friendly. The access issues we had were addressed in a very positive way.
July 16, 2024
Google Public Storage Ashley Brown
I was really surprised by how helpful and easy they made the rental and move in process! The interior access with parking, an elevator and the carts they provide made getting into my unit a breeze. I had to change my move in date and the lady who helped me was so patient and Ricky helped me get everything in order at move in. I’ve had other storage units, but this was by far my best experience yet!
July 16, 2024
Google Public Storage Dallas Ryder
*Don’t trust the reviews that are “positive”. They all are written by bots or folks off pay sites, or public storage employees. Numerous break ins at this facility and insurance who won’t cover. FWPD even has them on “don’t recommend”* *UPDATE* 6/3/2024 Lockers are being broken into and peoples belongings are being stolen. Police were called and reports taken. Anyone can access the bottom floors and will tailgate. No security. Be warned!! *UPDATE* Fellow tenants are now stating it looks like someone or a group of people are accessing peoples lockers through the cuts, that are above most lockers. Allowing access for smaller people to slide through 05/28/2024* Bug infestations, no dedicated parking for people with moving trucks outside (they bring their trucks inside the small areas, blocking people from access). Folks are dirty, they leave diapers, pee bottles, drugs and now dead animals (someone with true mental issues, put a dead hare or such on a pole, see photos). Tons of trash of insulation. They jacked the prices 5x in a 2 year span. The garages are always broken, because moving trucks or people in regular vehicles hit it. It was fine 2 years ago, now it’s just becoming trash. Not worth it at all. Waiting for my home to be done, then outta here.
July 16, 2024
Google Public Storage Tag Green
Very easy process and they were very helpful and attentive during move-in.
July 15, 2024
Google Public Storage jason wheeler
Stacy is great . Very helpfull
July 14, 2024
Google Public Storage Lauren Ledbetter
Stacy provided great customer service and helped us with everything we needed to get our storage 😁 Thank you for your help!
July 10, 2024
Google Public Storage Ruel Menton
Mrs Stacy was very helpful and professional, she also had a pleasant personality…
July 10, 2024
Google Public Storage Matthew Ballew
Stacy was very helpful and kind it was great customer service
July 8, 2024
Google Public Storage Jacinta Arce
Stacy was very nice
July 7, 2024
Google Public Storage Red Queen83
July 7, 2024
Google Public Storage Chris Macias
Awesome service.
July 6, 2024
Google Public Storage Jacqueline Ezell-Coslow
This place rates high above any other storage unit I’ve ever used! Ask for Rick, awesome employee!
June 30, 2024
Google Public Storage Wes
June 26, 2024
Google Public Storage Leeann
Stacey was Great! Very Nice and Helpful. She had all the answers to my questions and was quick at getting me Set Up with my NEW unit at Public Storage (Blue Mound Rd ) Thanks again Stacey
June 14, 2024
Google Public Storage Josh Griffin
If I could have rated this place a 0 I would have. We along with numerous other paying customers have had our locker broken into and thousands of dollars worth of our stuff stolen by a person that rents a unit there. The police have been very helpful and are trying to get everything back. Public storage has been anything but helpful making the police get search warrants when they can do inventory checks on units. This person had other units at this place and other public storage places. DO NOT PUT YOUR POSSESSIONS in a locker at any public storage unit. These units aren’t secure and you will be in the same situation as my family and numerous other people who pay good money thinking there items are under lock and key and would be better off leaving them in their garage.
May 30, 2024
Google Public Storage Monique Saldana
May 20, 2024
Google Public Storage Veronica Morales
Stacy was amazing she was patient with me and all of my questions. Great customer service.
May 14, 2024
Google Public Storage Luxe Zone
I like having my items protected in a climate controlled environment. The price, though, is always increasing.
May 5, 2024
Google Public Storage Nekeyda Johnson
Stacy was so friendly and helpful.
May 3, 2024
Google Public Storage Mitchell Dunning
I was paying $114/mo for my small unit and now they’re charging me $205. It’s clean and not busy most days but I guess the millions of dollars the CEO already makes wasn’t enough. If I knew that the helpful and nice people who work here were getting $91 more an hour, I’d be way less offended by the absolute greed of this company. The audacity of this price hike has me looking for a different storage place.
April 30, 2024
Google Public Storage Robert Martinez
Super awesome service. Stacy is the best.
April 23, 2024
Google Public Storage crystal barnes
Excellent customer service.
April 22, 2024
Google Public Storage Ursula Gilbreath
Great customer service. Knowledgeable and friendly.
April 3, 2024
Google Public Storage Bobby Sheafer
I have been here for 3 yrs and have no problems it’s always clean and the customer service is awesome Stacy and Rickey are always helpful and awesome
March 24, 2024
Google Public Storage Kk’s Gaming
Worked with Stacy on a transfer but she was amazing to work with.
March 24, 2024
Google Public Storage Michelle P
Miss. Stacy is very helpful. No problems so far
March 18, 2024
Google Public Storage Joseph Bourne
Easy
March 6, 2024
Google Public Storage Khasmir
Rental office is never open. Have been trying to get ahold of someone for days and have had no luck. Have not had a chance to even move my items in because my access code won’t work and I can’t seem to get ahold of anyone for any assistance. I have left 2 voicemails and been every day to the office to see if anyone is there. I already plan on going to a different storage facility because of the terrible inconvenience this has all caused.
March 4, 2024
Google Public Storage Christopher Rupley
The provided gate code did not work and the app also failed to open anything. Nobody was present at the office on either of the days we tried to access the unit and our calls to customer service were neither answered nor returned. We will be canceling and requesting a refund.
February 23, 2024
Google Public Storage PatJ W
Stop to check out open units and Stacy is the best ever! She was very patient and helped me figured out the best unit size and location for my needs. Thanks Stacy. You're awesome!
February 22, 2024
Google Public Storage Bryce Brown
I've had my unit for over 8 months, never had problems with any payments. This last month they decided to kick my payment back and have had issues processing it online. They issued me late fees, threatened to cut my lock off and put a lien on my belongings. If threatening clients is the way of buisness these days, i will be happy to take my buisness elsewhere.
February 14, 2024
Google Public Storage KJ Jack
While I have a unit here its merely because I don't have the time, or energy, to move my items out. Terrible customer service, the rental office is never open and they don't answer the phone. When I went to transfer my unit someone had moved in to it illegally which makes me concerned for their security at this location! I'll not bore you with the details but I would recommend any other location over this one
December 31, 2023
Google Public Storage A
Stacy was very helpful!
December 13, 2023
Google Public Storage Samantha Boerst
I've rented several spaces from here over this last year. I highly suggest storing at this facility. I never saw any bugs and never had an issue with break ins. The place is kept clean and secure. Parking is limited but as long as you don't come at a peak time like the weekends, I never had a problem. I always was able to find a dolly to use. The place is kept clean and has great security features in place. The App is great and let's you rent a storage and pay online as well as open the doors and elevator from your phone. Cons: You will lose service in here so make sure you have your code screenshot Out of the 6x I had to go to the office I'd say maybe 2x someone was actually present. It seemed to be the same lady running around that works the front desk so seems like they are just short staffed. The bathroom is in the main building and if you're unit is in the other building, the only way you'll have access to a bathroom is by going in the office door, which 70% of the time is locked as the worker is on the premises. They do close down at 9pm. There isn't 24/7 access. Despite some minor cons, I would absolutely rent from them again.
December 7, 2023
Google Public Storage Tony Abraham
Stacy was amazing! Sweetest lady ever and so helpful. We need more of her in stressfull moving situations!!
November 24, 2023
Google Public Storage Laura Suarez
Quite new, and clean. Very convenient drive through. Stacey is awesome, extremely helpful, very polite and professional. I recommend it We already have 3 units at this place
November 16, 2023
Google Public Storage Sheryl Morton
Stacy was super friendly and helpful! She explains everything very well🤓
November 14, 2023
Google Public Storage Larry Cason
My experience with Stacy was great and she made my process really easy and fast! Great customer service Stacy you Rock.
November 14, 2023
Google Public Storage Jennifer Allen
I have had a few storage units over the years, but I have never been more pleased with the over all experience as I am with this Public Storage location. I was able to rent the unit online and access it with no issue! On the couple of occasions I did need to speak with someone in the office, Pam has always been prompt, professional, and knowledgeable! She returns my calls quickly if I have to leave a message, and answers all of my questions. The facility is well kept, and my unit is the cleanest I have ever seen a storage unit! Not to mention the rate for my unit was the BEST in a 25 miles radius! So glad I found this location! Thank you Pam for all your help and kindness & thank you Public Storage!
October 21, 2023
Google Public Storage Melody Donaghey
Pam was great!!
October 17, 2023
Google Public Storage JOB PlatPlat89
Stacy and Pam were excellent. Warned us of a leak in one of the units and were kind enough to redo our agreement to meet our needs. We are very grateful that our stuff was cared for by these two wonderful women.
October 17, 2023
Google Public Storage Natalie Towns
October 14, 2023
Google Public Storage Talena Mayo
AWESOME SERVICE!! Pam is amazing!
October 13, 2023
Google Public Storage Kassidi Kunz
Pam was absolutely amazing! She’s gave us 5 star service today!
October 3, 2023
Google Public Storage Seth Yoder
Stacy at Public Storage got me set up very quickly with a perfect sized storage unit at a reasonable price. I am very happy with my renting experience.
September 26, 2023
Google Public Storage Margie Hale
I would definitely use public storage again excellent customer service
September 25, 2023
Google Public Storage Michael Medrano
Very professionally
September 21, 2023
Google Public Storage Leonardo Fuentes
Personal notbreallyvhelpfull. I rented 3 different units and they just gave a single code. When i vacate 2 i let them know and inmediatly they lock me out. My code never work again and I still had one unit. When i called customer service to be helped i waited over 2 hours and at the end they were not able to help orbgive me a code to enter to biulding where i had my items Very bad experience and hope you can r3place ineficiente personal at the blue mound office
September 18, 2023
Google Public Storage Quentin Jackson
Great service
September 16, 2023
Google Public Storage Michael Henry
Mrs Pam was very great and have great customer service
September 12, 2023
Google Public Storage Brandon Wilson
Office staff (Stacy) was VERY HELPFUL, offering help and providing a tour to make sure I chose the correct size. While unpacking boxes Stacy stopped in the loading Bay to ensure I had no issues with the elevator code.
September 10, 2023
Google Public Storage FreeBreezie
My experience was one of the best ones by far, Stacy made sure all of my services were provided. Great customer service !!
September 4, 2023
Google Public Storage Connor Shipp
Be sure to read through these contracts closely. They go up in rates pretty quickly after moving in and then if you move out early (I moved out on the second of the month) they still get you with a full months cost when they can still rent the unit out for the rest of the month. They know they have a captive tenant once you've moved in to a unit and will not hesitate to get every penny from you they can. Horrible business practices and even worse customer service.
August 28, 2023
Google Public Storage Sharita Harvey
Stacy on bluemound was so amazing and helpful and very knowledgeable . Great customer service.
August 26, 2023
Google Public Storage Hunny Reynolds
Very welcoming and super helpful I was in a very bad spot 3 yrs ago and they helped me.. very recommended Hope everyone who works for them the best
August 26, 2023
Google Public Storage Christa Monaco
I've had storage here for a year. It's been fine, and Pam and Stacy in the office have been great and helpful. But.....I came back 2 weeks ago and there was no running water in the building. Which means no working bathrooms. Can't wash your hands, and you have to shove everything back in the unit to drive to a bathroom. The girls in the office have to lock the office to go use the restroom somewhere else. You'd think they would at least give them a porta potty. It's ridiculous. PS is "working on it", but I also think it's against the law for the employees not to have running water.
July 28, 2023
Google Public Storage Wendy Summers
So glad we picked this location. We have easy in and easy out access. Pam who works the front is so friendly and always helps us with any questions that we have. Very easy to use the app! Thanks for great service!
July 27, 2023
Google Public Storage Michael Jefferson
Good day, the ladies at this location are the best, friendly professional and knowledgeable with unit size to accommodate my needs. And a MAJOR plus for me was the cleanliness of the facility. Teamwork makes the dream work, I’m a happy camper and I will refer family and friends keep up the good work and great customer service.
July 26, 2023
Google Public Storage Madalyn Sanford
Stacy was very helpful and kind!
July 26, 2023
Google Public Storage KJ Dyer
Stacy is so helpful and got everything figured out for me. I appreciate her!
June 30, 2023
Google Public Storage Bad View
Pamela was extremely helpful and patient helping me find the unit I needed great service
June 30, 2023
Google Public Storage Shay Anonymous
This public storage was awesome Pamela Johnson was very helpful she was very kind and patient with me when figuring out what suited me best and was attentive to all my questions definitely recommending to everyone!
June 27, 2023
Google Public Storage Alejandro Rodriguez
Great service. The manager is very attentive and offered better alternatives than what I had placed on hold. The facility is well cared for. I have interacted with a few of the employees and they are all awesome.
June 25, 2023
Google Public Storage Samuel Goldenberg
Pam was very knowledgeable and helpful with the whole process.
June 24, 2023
Google Public Storage Graysen Gilbraith Biensch
We have multiple units here. The spaces are clean, easy to access and Pam at the front desk is very helpful. This has been our best storage unit experience to date!
June 3, 2023
Google Public Storage Aj
Pam the property manager is absolutely amazing! She takes her time with you to make sure everything is correct on your end. Sweetest person I have ever met! I strongly recommend asking for Pam!!!
June 1, 2023
Google Public Storage Sean Patrick Kelly
Lena Pam and Stacy saved the day. I had started with a very bad experience…. Couldn’t get ahold of office to see Memorial Day hours. PS National number gave me different hours and when I arrived after office hours and after driving through torrential rain with a 26’ moving truck and an expensive per hour hired crew to unload at my unit I was locked out with a note that said see office. This sucked. I couldn’t get in with my app (no cell signal at this site) my code didn’t work. I tried support and was given a code. This didn’t work either. Very frustrating. At this point I had spent $100 for my crew of helpers standing around doing nothing. I went back through all my correspondence and saw two different access codes for my account. I tried the other and it worked. I finally got to unload and get home after a 12 hour day. I went into the office where Pam and Stacy got me all squared away. They refunded my unused lock. Took my renters insurance and got my phone app access pad all squared away. Thank you ladies.
May 29, 2023
Google Public Storage Rebecca Gillentine
Stacy was excellent!! Wonderful customer service
May 29, 2023
Google Public Storage Kit Kat
Stacy is awesome she has been so helpful since my first day here. She is very friendly and professional. The location of the storage is perfect too! Highly recommend it here.
May 25, 2023
Google Public Storage Tayvia D
I received great service today from Stacy as she helped me set up a storage unit lease as a first-time renter! Definitely recommend her at Public Storage off of Blue Mound!
May 22, 2023
Google Public Storage Nicole Poage
May 20, 2023
Google Public Storage Captain mamba
Leana was the most excellent customer service rep I ever seen keep up the good work
May 18, 2023
Google Public Storage Andre Gibson
May 1, 2023
Google Public Storage Jay Thompson
It was a pleasure working with Stacy today. She take’s a great deal into helping customers and their needs. Thank you for making my move in seamless.
April 23, 2023
Google Public Storage Trey Cortez
I love Ms. Stacy. She’s so kind and helped us very much today. She was picking up other ppl trash that was left behind and that showed me she truly loves her job and cares. Glad my storage stuff is kept safe here!
April 4, 2023
Google Public Storage Laci Darr
Stacy at the blue mound store is amazing. She helped me with all my storage needs and provided me with the best customer service.
April 4, 2023
Google Public Storage Alicia Dekens
AWESOME CUSTOMER SERVICE!! Stacy was so amazing and very helpful with everything!!!
March 23, 2023
Google Public Storage Reggie Washington
I change my idea of going with public storage. I was having difficulties getting access and setup to a nearby property of Public Storage. Stacy quickly turned that around, offered great customer service and resolution for me! She even took time out of her day to show me the layout and help me find my storage unit! Public storage is lucky to have her!
March 20, 2023
Google Public Storage Danielle Allen
***BEST CUSTOMER SERVICE*** I am really big on customer service and being prompt as well as knowledgeable.I was not disappointed when I called and visited the BlueMound rd. location. Stacy has been extremely patient with me. I probably called her 10-20 times asking her different questions over several days. She was very knowledgeable and kind. When I went out there to look at the property again she was patient and kind.I I was also truly impressed by the cleanliness and the security that they have at the property.
March 19, 2023
Google Public Storage Jeff Stone
Been renting 3 units here for a year and a half now. Prices are still reasonable. Service is still good. Have had no problems getting in or out of the building
February 25, 2023
Google Public Storage David Stroud
Took a while for person to wait on me she was busy inside storage building clean
February 9, 2023
Google Public Storage Gwenda Howell
I went to two facilities and both ladies employed by Public Storage were extremely helpful.
January 29, 2023
Google Public Storage J “OhMyJosh” W
I’ve been on this planet for 40+ years and have never seen/received such amazing customer service. Toni at the office was so pleasant, helpful, and resourceful to ensure my family received the best possible rate and the size of unit for our needs. I was blown away how patient she was with all the questions we had and she even shared some tips and tricks to improve our move in experience. The property and units are comparable to other storage companies in the area but no one can beat the customer service Toni has!
January 21, 2023
Google Public Storage WitchyWeb WeWeave
Great people! Erin and Stacy are both super nice! And professional! Super clean and lots of security to get into the building and even the elevator needs a passcode. Anyone looking for a unit can’t go wrong here
January 18, 2023
Google Public Storage GREY GHOST LARRY
I have came to this location two days in a row, and Stacy has been very patient and helpful both times, and she is a blessing 🙌🏾
January 18, 2023
Google Public Storage Marinna Marin
I love this storage. Had no problems. They treated me good. Will definitely come back
January 15, 2023
Google Public Storage Jeff Jefferson
Signing up and checking in was a very easy process. The original unit I selected did not work out for me but Mrs Toni was very helpful and made sure I got a unit that would work. 10/10 customer service
January 14, 2023
Google Public Storage Senorita Hudson
Thank for great service and to tony moody for her help
January 14, 2023
Google Public Storage Brooke Kaldenberg
Awesome help!
January 14, 2023
Google Public Storage Brian Gibson
Nice property my only complaint is access, you enter a code to get in which is good and standard on all public storage sites, but you have to enter a code to use the elevator and if you're not fast enough to select a floor you have to enter it again, then you have to enter a code to leave, and you have to enter the codes manually because the app won't let you remote open anything, so it's a hassle but every one is nice and it's easy to get signed up for a unit
December 23, 2022
Google Public Storage Melinda Arthur
One staff tell you have time and another call and tell you they gone cut the lock anyway
December 20, 2022
Google Public Storage selena lopez
I have only been with Public Storage for a month… and it has been a horrible and disappointing experience. Within the first week I called the location multiple times and never received a call back. I had to drive to another location to try and get a hold of someone. Ended up at the public storage right across the freeway, had to send a complaint to the district manager Jennifer. Stacy (store manager) finally returned my phone calls after I spoke with Jennifer. When I spoke with Jennifer, a credit was “posted to my account” this credit would have covered two month’s rent. December was my first month with my credit, somehow I ended up having a missed payment and owed money. I sent a message through the app over a week ago asking why when I have a credit on my account (because I can never get anyone on the phone)… I still have not heard from anyone. There is never anyone in the office. The doors are always locked. You have to wait around and hope someone comes to the front to even help you. The gates are always open. The access code that is given to me through the app does not work. The remote key to open the gate through the app does not work. I’m really sad with the customer service I have barely received because it’s a really nice facility however the lack of communication has made me not recommend Public Storage to people.
December 13, 2022
Google Public Storage Jeff Maniscalco
If you are a prospective customer, please rethink your choice, at least for this location. Here is a list of reasons, just from my experiences. 1) The overhead entry or exit doors are broken frequently (open). The environmental controls don't work when that happens and the whole building is subject to vandalism and theft. 2) Once you are a paying customer don't expect to get to talk to anyone, they do not answer the phone, they allow it to go to voice mail and if you are complaining about something. They will not call you back to resolve the issue. 3) Our unit was vandalized on Sun Dec 4th. They finally contacted us on Wednesday the 7th, no email only a phone message. They called back on the 8th, told us that our lock and the latch had been "knocked off". They had not looked at the closed circuit television, they have not reported it to the police... in fact they have done nothing. Well, other than ignore my phone calls. Please, I implore you... do not give them your hard earned money. They say they "care about your business". From my standpoint they only care about getting your business...once you are in you are just another number. P.S. they got a 1 star because you have to give them something or you cant post.
December 12, 2022
Google Public Storage William Mayall
Just had a great experience with Miss Stacy and she helped us get the best storage unit for our needs.This is a brand new facility and very clean and well-kept up. Very impressed
December 10, 2022
Google Public Storage luke
Went there to store some furniture, Erin helped me out and the whole process was so easy. Thanks!
November 19, 2022
Google Public Storage barbara grover
We only needed to store out stuff for <30days and didn't want to spend a lot or get locked into a contract. Stacy was GREAT at helping us find the best price & plan that met our needs. Also - having her walk me through to find the the unit and figure out all the security codes was very helpful!!
November 13, 2022
Google Public Storage Virginia Sawyer
Stacy is the best! We could not have gotten everything done in such a short time frame without her. Wherever she is working, that's where Im sending my business.
October 27, 2022
Google Public Storage Jinger Jones
Great people.
October 5, 2022
Google Public Storage Melinda Arthur
Great prices and Kristina was awesome!
September 30, 2022
Google Public Storage Derpic 12
The storage unit is good, has a lot of room for your items to put in and has good conditioning. But if you want to rent the storage unit. PLEASE DO NOT GO IN PERSON, ITS BETTER TO USE THE WEBSITE. When you go to the door. There is a very low chance someone will be working there and we had to sit around for at least 5 hours because they say that we need to unlock the storage unit and move the stuff out for construction. But they were never here, And we have called them when we will come down here but they don’t pick up because no one is working there! The gates always don’t work and you need to exit out from the entrance.
September 12, 2022
Google Public Storage Angie Weiss
Stacy was wonderful to work with. She was friendly, knowledgeable, and answered all of my questions on move in day.
September 11, 2022
Google Public Storage The Fox
Yes there is inflation but this company prides itself on booking online so they can have minimal staff. I took advantage of booking online to get a lower rate only for it to increase 26% just a few months later. The location I am at had alot of empty units so I would think they would want to retain their customers but when I contacted them. I was basically told to deal with the increase and that they are still competitively priced. That doesn't change thr fact I have to now come up with the extra $ within a month. I understand an increase might of been nessassary but 26% is alot to put on someone all at once.
September 10, 2022
Google Public Storage Whitedragon_ Velo
August 1, 2022
Google Public Storage R W
Do NOT use this facility or any Public Storage. We have been with them since the end of January. Since then, I think there has been a whole 2 weeks of time that the gates are NOT broken. Outside of that 2 weeks, either the entrance gate or the exit gate is broken. If the entrance gate is broken, they leave the exit gate open all day and into the evening. If the exit gate is broken (which it currently is again), you can enter using the normal way, but you have to exit using the entrance. However, the door shuts and can't be opened from the inside unless you pull up to the gate, get out of your car, and press the green button on the side of the wall to open the gate. Then you can get back in your car and leave. If you call up there during business hours, you will be extremely lucky to get someone on the phone. If you drive up there during business hours, you will be extremely lucky to find the office doors unlocked or someone in the office. To make matters worse, they just jacked the rates up last month. For what? I know they don't have higher employee costs since no one seems to work there. Maintenance costs? Doubtful since the current gate problem has been this way for 3+ weeks. Spoken to corporate on multiple occasions. They don't care. They will just "escalate the call" to a higher department to call you back, which never does.
July 23, 2022
Google Public Storage Aaron Pior
Stacy was very helpful
July 7, 2022
Google Public Storage Punching the Pounds With KETO
Stacy was AWESOME!! She answered all of my questions and was willing to go above and beyond to ensure my needs were met.
June 28, 2022
Google Public Storage 6ix7even DemiGod
I had a very great experience with stacy .she's a great customer service representative. She helped me thru the whole process thanks stacy
June 15, 2022
Google Public Storage Armand Ceniza
Stacy helped me out and she was absolutely terrific!! She explained everything well and was the sweetest thing.
May 26, 2022
Google Public Storage Austin Still
Helpful and respectful. This location was the closest cheap one available at the time of this review
May 19, 2022
Google Public Storage Edgar Murillo
Work out of town, while being away Stacy went above and beyond to ensure my belongings remained while I was absent. From the beginning it was a very friendly and safe environment.
May 10, 2022
Google Public Storage Patrick Moore (pattymelt3605)
Rented me the wrong size unit and would not refund me. Extremely rude and hung up on me when I asked for a refund for them listing the size of the unit wrong on their website. Would not recommend to anyone. The doors to enter the building have not been working and had issues accessing my own unit.
May 7, 2022
Google Public Storage LaRissa Herman
Great service at front desk and great prices!
May 5, 2022
Google Public Storage Jordan Rubio
Tim was great. He helped me get set up for a storage unit and I was in and out very quickly. Facilities seem very nice too.
May 4, 2022
Google Public Storage Rodrigo Caicedo
Tim is a very professional guy and he try to help all the customers to fulfill their needs
April 27, 2022
Google Public Storage KRIS MEDEIROS
Tim was so nice and very helpful!!! Only gave 4 stars because there was no building sign to say public storage so we weren't sure if the 2 buildings were it. And it was a bit warm on the 3rd floor. I'm sure all of this is in process of changing since it's all brand new facilities. I was very impressed otherwise. Tim you are awesome and pleasant to work with.
April 26, 2022
Google Public Storage Garrett Mclain
April 25, 2022
Google Public Storage Clifton Martin
Stacy Martin was very helpful. She is so sweet, walk me thru all the units that I wanted to see. Thank you Stacy!
April 21, 2022
Google Public Storage Alex Rmz
The doors have been out of order for a while now and management has yet to get this fixed or even reach out to us. First time I showed up with a trailer load of furniture and couldn't store it. Had to leave my stuff outside for two nights and the doors are still not fixed. We ended up having to rent another storage room from a different company since it was going to rain the next day. As much as we pay here, Public storage should reach out to us ASAP about this inconvenience. Lines of people waiting to unload and walk in through a small door. How do you expect us to fit furniture in through there? Never again renting from this place. I do not recommend!! All storage is nearby, go there instead.