Public Storage Self-Storage Units at 8939 East RL Thornton Fwy, Dallas, TX

Pamela is the best she cool I love talking with her she helps a lot and I love it

Pamela helped me and my husband. She's so nice and professional. We saw her helping someone from heat exaustion. We are coming hrre for now on .

Service is great, front desk (Ms. Liz) is helpful and nice, storage area is kept clean, doesn't smell, wide variety of storage units, makes storage-ing easy!

Liz property manager was very sweet and informed me about everything there is to know about my unit, using the app, payment and hours!

Liz was very friendly & helpful she made renting a storage unit quick & easy five star service!

Pam was amazing and so helpful!! I am so thankful for the awesome employees here!

Mrs. Pam has been very helpful every time I visit. Great personality and friendly person.

Lady Liz is an awesome and awesome person with great customer service!!!

she was awesome ms.liz helped me in was so patient awesome great thank u liz

she was awesome ms.liz helped me alot thank u

Wonderful personality and attitude. Help me rent unit with no problems

She was very very nice and friendly

I wanted to express my appreciation for Liz who the only person who took the time to break the communication bearer between us as I only speak Spanish. Every time I came to this office I was happy to see Liz because I knew she would be patient and try her very best to understand me. Today she did not fail me and with the help of Google translate and one of my friends we were able to get my problem resolved! She deserves a raise!!

The ladies (Liz & Pam) were extremely helpful!

Liz was Awesome, I received excellent customer service.

Great customer service by Liz! I came looking for a unit for my belonging and Liz showed me all the available units and I ended up getting one of their climate control units. Went to check the unit and it was perfect , climate space . Good customer service, easy process . All went good thanks to Liz

My experience today at PS was amazing! Liz and Pam were a tremendous help in making my decision on which unit was best for me. I am pleased with the service I received today!

Liz was perfect explained everything well and was quick great service

Pamela was so great in helping my wife get a storage same day. Was very informative and quick with the process.

Pam is awesome!

Liz and Pam are amazing 👏. Great service supper transparent, and friendly. Have no complaints 👌 😉

Very nice people and good customer service

I visited this property. Pamela was helpful. I got the wrong side of town . She helped me find the size by showing examples. We went online and showed me how the process works. So greatful for her help . She is a true asset .

Came in with no experience with storage units and Liz was professional and made this process super easy!! Thanks Liz!!

With all that is happening at this property right now (break ins) I want to commend Liz for working to get my rent reduced! She followed up with the request and got it approved! Very hard working and is always professional and very kind. I want to thank her for all she does

LIZ the property manager agent was amazing. She fully provided detail information on the property sizes and prices. Unfortunately she wasn't able to accommodate us on the size we needed but was kind enough to refer us to her sister property's.. Thank you so much LIZ.❤

Pam is great!

Pamela's so friendly and helpful. Love coming here

I met liz and she was wonderful very helpful thank you for a such a great experience

I had a great experience with Pam today. She was very helpful and informative on the storage unit. She kept a smile on her face no matter my questions. Liz was awesome also!!

Online reservation was quick and easy process. Liz was helpful and great when assisting with my lock. Would recommend

Liz was great. She had outstanding customer service. She saved me time and money by helping me find discounts and getting me set up in another location. I really appreciate her going over and beyond.

Pamela is the best and she always try’s her best. But I will never ever come back here I needed them to work with me and they couldn’t. I won’t tell anyone to go here. And the lady I spoke with was very RUDE!!!!

I used public storage for over three years in a cliimicc control unit the largest one that they had found when I got some of my furniture that was stored in that unit had been damaged. I’ve tried to to get resolution to this but they have yet to call me back to help get this issue resolved. I was told that that insurance company Orange do was the insurance company assigned to this claim and that insurance company has been really rude with me from beginning when I removed my items and notified some of my furniture was damaged they told me that I wasn’t going to get but 250 dollars For my furniture because I wasn’t about to show pictures of the unit after I departed. However did take pictures because I did Jane a need because I didn’t notice any damage until I go home snd untapped the leaders three piece leather and removed my California king mattress and box mattress out of box. What has me so upset is the running around that I’ve began going through trying to resolve this issue with public storage calling back and orange doors questioning my charity about trying to get my furniture replaced not insult me worn paying me only $250 dollars for the claim and I’ve paid for three years over $400 dollars average a month to keep house hold items there while I get my home built to move in. I know this process has been a big scam. I will never use public storage again. Brenda

Great customer service affordable price

Kaitlyn was awesome..and showed me the unit at request..thank you.

The Manger at this location is there to help you friendly warm and knowledgeable excellent customer service.

Someone broke in my storage and damaged my TV.

Even before the office opens,Pamela's there working hard with a great attitude,it's comforting to know she truly cares.TY Pamela.

Great services young guy was awesome

There is never any one in the office

Pamela was very helpful! Answer all our questions before they were even asked! Great attitude😊🤍

Great staff

Omg I just spoke with Pamela and she has been absolutely great!!! She has a good personality and she gives great customer service if you have a problem something going on with your bill or anything she will work with you and make sure everything is handled she goes out of her way to do the absolute most and she is one of the most awesome customer service reps for public storage

This public storage facility was wonderful. Gates were always closed and locked , definitely felt like my belongings were safe, and the staff, specifically Pam was always very helpful. Will use them again if ever in need storage.

Cheap service is great.I am back with Mandy and staff 4 yrs ago in 2016 and 2020 great service. I paid for a lock and it wasn't there even after 3 days they replace for free. I love this location.

1000% recommend this storage unit place! A nice lady named Pamela helped me and my fiancé find a unit, she was such a big help and made the process so easy and quick!

Pam the site manager is a angel.. I have used this facility more than 3 times and it's been a no hassle deal each and every time... .Pam you really rock...I'm glade to have worked with you.

Pamela was very helpful for me and my sister in law I give her a 100%

Very professional storage facility. Pamela was very helpful in selecting a unit.

I came in the store the other day to purchase some moving supplies and the representative that helped ended up being the manager. Her name was Stacy and she was absolutely amazing. She was very knowledgeable and was able to answer all ofof our questions. She even tried offering us a storage unit and if we were in need of one we would of got one because of her. We were sad to hear that she will no longer be there after the 31st of this month. We gave her our personal number to let know where she goes so that way we can contiune to get supplies from her when needed. If you stop by before the end of the month then if you want great customer service then ask for Stacy.

We have 3 units here and Stacy has been AWESOME!! She has great customer!! There should be more of her!!

The other day I stopped by to get Merchandise and Stacy was very helpful. I ended up buying a House Pack. I told her all I needed was a few boxes. She asked me if I started packing yet. I said no ma'am. She showed me the packs and I did get one. Thank you Stacy for your help!!!

Pamela showed us several units and has a great personality. We enjoyed her help.

Stacy helped me rent two units and she was so friendly and upbeat she made it a five star experience

Pam made the process easy and smooth with one of the most refreshing atitudes I've seen in a long time i will deffinately refere them to anyone who needs help with storage needs

Great service..

Stacey is the best and always has a great attitude when I stop by the storage unit. She went above and beyond to make sure I was taken care of. Thanks Stacey for your excellent service!

This location has NEVER given me a problem . Very informative , always answers the phone , & handles each question with care & is willing to go the extra mile to help. Stacy has helped me several times from beginning to now always going above and beyond. I am so grateful for her and the whole team at this location!

Was with a great attitude and personality we enjoyed her company we thank Stacey for her kindness

Relocating from GA earlier than planned. Pam was awesome and got us set up fast and easy. She has a great attitude and made the experience fun. Gotta call her if you need help!

Pam was great when did my transfer!! Then Stacy came over on her day off to help out. Both ladies are amazing!!

Hi my name is Debra dollar I was down-and-out when I came stress didn't know what I was gonna do walked in and there goes the smile from Stacy made it is this eaten a piece of cake and ice cream everything was someverything was simple price was excellent the service I can't I can't ask for much more you need more people like Stacy around thank you no you just don't know

I called the customer service line and that person told me that this facility only had one available unit for 400 plus dollars at the time Stacey was on property she came back I asked her how many units were available and she offered me seven units because of her I was able to afford my unit at the location where was most convenient for me I give her five stars

Great place good people and overall spacious

Pamela saved us. Got us a great unit. So cheery and a breath of fresh air

Pamela was amazing she was so helpful with all my concerns and super sweet and professional!!!

Came by this location and just wanted merchandise. Stacy helped me get the merchandise she asked if I needed a storage unit as well. I ask how much and when she told me I was all for it! She was very helpful!!

Stacy was perfect, very helpful, kind , let’s not forget had patience with me lol Thank you ,

Stacy was very helpful with our move. She goes above and beyond.

Stacey is amazing. She recently assisted me with several problems on our multiple storage units and went above and beyond to make sure we were taken care of. She went completely out of her way, including calling multiple other locations to find the best solution to my problem. I would give her 10 stars if possible. Kudos, Stacey!

I've been meaning to write a review for a while now, so this is overdue! I came in looking for a unit and Stacy T. set me up with exactly what I needed. She was very knowledgable + helpful - great customer service!

Stopped by this location for some information about storage spaces. Stacy was very knowledgeable and helpful, I'm definitely renting here and recommending this place to my family.

Connie and elana were super helpful and provided great service!

Very Amazing!!!! Awesome Keep up the Great Work Stacy!!!!!

I had a nice In troduction! Ms pam Thanks

Stacy was so amazing I needed a bigger storage and she help me with no problems. I loved it

Awesome customer service from Stacey T. Very happy with Storage rental.

This lady right here helped me with my gate code twice she upgraded me to a bigger unit whenever I realized I had gotten one too small she even stayed a little bit late for me because I was running a few minutes behind getting off work I can’t say enough about them thanks public storage and thank you PAUELE! Y’all need to give her a raise!

Stacy is fanatic excellent customer service skills! GO RENT FROM STACY SHE IS AWESOME!

has this happened to anyone that is renting a storage unit here, at the beginning of 2021 my unit price went up; didn’t have a problem with that. Now the price is going up again twice in one year? my unit is not air conditioned. This is robbery………

Stacy B & Stacy T were exceptionally patient and helpful with resolving my questions.

Stacy was absolutely wonderful very knowledgeable and great attitude!

Stacy is amazing, she helped alot with my rental needs. She is definitely very patient and has amazing social skills and the store is definitely one I'll recommend. She even helped me get the app for the gate to open. Amazing work and she honestly is the best employee I've seen in a long time. Public stoarge is definitely lucky to have her. Thanks for the help and service.

Stacy Friendly service with a great attitude thanks Stacey

They will work with you .

Just rented my first storage unit and Stacy was very help, patient and thorough. She made the process quick and easy. Thank you!

Employees always have been friendly.

Stacy was fabulous helped me out so very much🥰🥰🥰🥰

Brenda is a very sweet lady. That helped my dad get his storage unit. Very helpful and friendly environment! Definitely recommend.

Stacy was amazing on helping me get a storage.. Very helpful..thank you so much.. I do recommend this location..

I came to this location with open minded knowing that it could be a good or bad experience. Brenda answered all of my questions with honesty and I really appreciated that. She was very kind and patience with me throughout the whole thing. She helped me find the perfect storage unit that matches the price I was looking for. Even though this location did not have what I was looking for, she went above and beyond to find that unit. Thank you so much for your hard work and kindness Brenda!

I had a very excellent experience for this property and the manager Brenda excellent customer service and product knowledge. She has a excellent knowledge and taking care of the customers.

Brenda was amazing! She helped get me settled into my unit very quickly which for me was awesome! Facility is clean and well-maintained and has many security cameras which is a plus! Brenda thanks for your help!

Brenda is the best she goes above and beyond for her clients! I’m so happy I found a unit at this location!

brenda very good service very nice

Best service and always clean and very helpful

I would recommend this location. Brenda was so friendly and welcoming.

I have to say that Brenda is exceptional and deserves all the recognition of someone who goes above and beyond to ensure that I have the best experience. When I think of top-rated customer service, Brenda is at the top of my list. I am a small business owner so I value a person of her caliber and a work ethic at a premium! I called today to see about her supply inventory and when she realized that they did not have all of the large wardrobe boxes that I requested, she actually drove to the sister location, picked them up and had them ready to go when I arrived! She even helped me load them in my vehicle, TOP NOTCH CUSTOMER SERVICE!!

Great

Buen lugar para guardar tus cosas , limpio y buen precio

Excellent customer service. Brenda helped us with everything and she was so nice. Would highly recommend

Brenda the property manager was very helpful and did everything she could to help make this a easy smooth transaction. It was already a hard time for me since I was storing my mothers things after recently passing away..I think Brenda did an excellent job.

You will not receive what you paid for in your contract. My climate controlled storage unit was in the 90F range for a week. It damaged my things, they wont refund you for the month. The staff are polite, but that's not nearly enough to compensate for damages to 2 pieces of art* & tube paint. EDIT: Since ya'll removed my images, I re uploaded them. Will do business with the other storage unit across the street.

Pamela is the best. Answered so many questions. She's a keeper!!

Pam went above and beyond to assist me. She even called me back to help me better understand the pricing.

Manager Ms.Brenda was very respectful and helpful...great management i would recommend future customers to this location thank you very much.👍👍

Brenda is a comfort and her professionalism shined through as she helped me with my storage transfer. I'm thankful she helped me.

excellent service from my Ms.Brenda

Brenda is the best. Everytime I go in she is very welcoming. She is a great manager of the property. Very easy women to communicate with. She's just great!

I was very much PLEASED WITH THE WAY THAT I WAS RECIEVED AT THE FRONT DESK, BRENDA the manager was awesome 👌. Thank you so much for your help and support.

Thanks to Mandy she was very helpful and have wonderful customers service skill. She also explained everything so well

My experience with the manager Brenda was great! She is very knowledgeable and makes the process of obtaining a storage unit so very easy! Also, location was clean and orderly. I am so pleased with Public Storage!!

Brenda was very helpful and informative! Great experience so far!

Ms. Brenda was very nice and polite while helping me get a storage unit!!

Brenda the front desk lady was very helpful and eager to answer any questions that i had. She was very helpful and would recommend anyone to come to this location of public storage and get there unit with her !

Brenda got me in and out and definitely made me smile while at it

Brenda, gave me outstanding service. She has a nice personality and attitude. Thank you.

Great

Natalie was very helpful. The best customer service I have gotten.

Skyler was very helpful. She went the extra mile to help me out as a first time renter. Will recommend to friends.

Skyler did such a great job helping me. Very informative and precise with her instructions and she went the extra mile to help me get through a physically and mentally difficult day. Unbeknownst to her and her assistant. That's what sincere customer service looks like.

This place is not climate controlled and ut smells like trash not to mention they charge me $100 a month for the smallest unit!

Do not do it single mothers TERRIBLE EXPERIENCE NO MGR EVER IN OFFICE NO DOLLY DO IT YOURSELF STORAGE NOTHING LIKE THEIR OTHER LOCATIONS KEEP LOOKING

Ms.kelli was very sweetie lady and helped us with everything

Mandy was very efficient and friendly

Mandy has been extremely helpful with our difficult situation. Thank you!

I experienced superior customer service here. Brenda was very nice, informative, with a great personality and answered every questioned I had.

I rented a climate controlled a/c unit and every time I go in there it is well of 90 degrees. Storage unit was broken into, and some homeless people are sitting in the building storage entrance charging their phone bothering the tenants and this is supposed to be an access code entrance. Of course there are cameras, but it appears front office is allowing this.

Mandy...was awesome thanks!

Natalie was very good she explained everything to me and was very sweet.I will definitely send my family and friends and thank you

Natalie is amazing very knowledgeable and fast. thank you so much I appreciate you

Mandy was very awsome and cordial. Very detailed

I just made it to Dallas from Sacramento ca and Amy made me feel so welcome. She answered all my questions + more I was so satisfied with my experience here...I highly recommend

Mandy was amazing gave me an awesome deal better than my internet reservation. She was very professional and knowledgeable about the company. Thank you for the great service.

Mandy was excellent, and very informative, sweet and professional! I would recommend this location to everyone!

Excellent staff that went the extra mile to make me feel like a valuable customer. They even waved the late fees when I explained that I needed a little more time. I'm very grateful for their help.

Mandy and Stacy are the ABSOLUTELY THE BEST to work with!! They are kind and considerate and always go the extra mile for me. Thank you Public Storage for having such great service, wonderful employees and a clean, safe place for me to store my belongings. Tim Wafford

The property manager Mandy and her staff is amazing, friendly and very helpful. The place is very clean I would always come back here if I need to rent again.

Very friendly everything went smoothly...

Maddie was very professional and helpful. She was able to get me into a unit within min. Thank you

Skylar is wonderful and is so much help. Flawless check in

This property is clean and very well kept, the staff are kind and knowledgeable. Ms. Stacy was a great help last Saturday and made the experience easy. Answered all the questions I had and was very patient and understanding.

Great Costumer Service From Natalie She Explains Everything Is Detail About All Your Paperwork And The Storage Unit Policies.

I went in to pay my storage unit at this location. I store my things at the location on Alvin st but this one is closer to me and im so glad i came in because the manager there Natalie was so amazing and friendly. She made me smile and made my rainy day better thanks ps

The desk clerk woman is the greatest she's super patient understanding and precise two thumbs up to her👍👍🎈 thank you very much Tamara!!!! you were great. Made everything very easy for me .

Natalie was the best....She answered all of my questions...helped me find the right unit for me...She treated me like family and made me feel right at home... Thanks for all your hospitality....

Natalie was super friendly and very helpful ❤️

Tammy is awesome! In helping me find a great price and storage space

She was great and very fast thank you natalie 😘😘

This place is horrible. The staff is unhelpful and extremely rude. The front door is locked during business hours. The entrance gate has been out of order since I rented a storage unit. This has not been my experience at other Public Storage locations. This business is not worth googles mandatory one star.

Tamara has awesome customer service,

Natalie was nice and helpful,made my visit pleasant and she was nice and provided fast friendly services

Your salesperson Natalie was very polite, hardworking and had excellent customer service. I give her 5 Stars in all area's of her job

Skylar really helped me out today. Go rent from her !!!!!

Great experience from the moment I requested a unit online. Very thorough walk around and friendly and helpful staff.

Kelli was so helpful and resourcful in meeting my needs and getting me what i needed! So glad she was my representative she did such a good job!!

Maddie and Kelli are big help. I’m helping my sister move and they showed me how to get to the unit and how to work the thing the lock goes on. The place is clean and this place needs more people like them so go on and rent from them.

Maddie was very helpful & pleasant

My overall experience here was great!!! Gari is very sweet and helpful. I definitely recommend this place. Very clean and safe as well. Ask for Gari, you won't regret it((:

Have damage on my furniture with mold and insurance don’t coverage I’m lost all

My experience with one of the employees was a very nice genuine and understanding very polite and helpful it was very fast service it took me no time to get my stuff in and get out thank you Public Storage And very big and speacial thanks to natalie

Natalie showed great customer Service and made moving a lot easier

Kelli was very helpful! She was extremely nice and informative. Wonderful customer service!

Ms. Kelli was awesome! She was very knowledgeable about helping me decide which size storage unit to use for my upcoming move. She let me know I can get all my moving products here too! Will definitely be using this facility!!

We have never used a storage unit before and the staff, especially Maddie were super friendly and informative! Made our move super easy and pain free they explained everything to us to ensure a smooth move in. Definitely recommend this place!

Got great service with Kelli. She was a big help.

Currently renting from this location now, Kelli was friendly and very helpful in getting me started but the facility could definitely use some work. Nevertheless its a storage, it'll do for a short time frame.

I was really aggravated at first it seemed my access code wouldn’t work and let me into the facility. I called to the office and spoke with Kelli and she help me get into the gate and solved the problem with my code I was having. Her helpful cheerful attitude took a bad situation and made it as pleasant as it could be. You need more employees like her

Been with them for11 year's very sweet employees and very professional i just love them so much

The leasing agent, Pamela was a complete sweetheart and was very informative. Thanks girl! Public storage always hires nice and professional staff!

Maria was very helpful and knowledgeable! She got me in and out! Thank you!!!

Great customer service from Maria !

Maria gave excellent service and very polite. She is very friendly. Great people person!!!!!

Maria provided a great customer experience for me. I needed a place right away and she pulled the strings and quickly made it happen. I am extremely happy and grateful for Public Storage! Thanks a million!

Maria was very nice and helpful. She made finding my unit very easy!!

The property was very clean. I wasn't sure what size I needed and Kelli was there to assist me. She showed me short video's on a Ipad that showed different sizes and how items would fit into the storage units. She gave me helpful tips on how to safely package my valuable thing that I was worried about putting into a storage unit. She was very friendly and helpful. She made me feel so much better about the safety of my valuable things. I would recommend this public storage to anyone looking for a unit and provide them Kelli's name if they have any questions.

Maria did a great good!!! She was wonderful and fast!!!

Very great friendly atmosphere... Maria was very polite and helped with all my needs. Great place to go if you need storage!!!!

Maria was very helpful & kind when helping us with our reservation.

Thank so very much for your help Maria, from start to finish, I know where I will turn, if I ever need a storage place... Excellent work....

Maria was GREAT !! Clear , knowledge and straight to the point .she gave me excellent service , I would recommend to friends

Very friendly and helpful in such a stressful time!!!!!

Maria was very polite and helpful!

Maria was amazing and very helpful. Explained everything in great detail. Will for sure recommend her! Great service!

Maria is one of the best gave best service loved it

Thanks to maria everytime i arrive at my storage she is always nice and she speaks or wave at you everytime .thanks Maria

Pamela is the best really appreciate the effort she put forth

Maria is the property manager and other staff is very friendly, kid friendly, nice walks you through the steps, very informational, clean, neat and secured place, I highly recommend them and very convient for the area, also storage access is avilible from 6am-9pm which is good for people that work u can go in before or after work, I love this place it really saved me while I was in between homes to have place to store my things

Great service, clean facilities

The service was great , maria should deserve a raise 💯💯

Maria did a good job today by helping us get a storage..

The lady that help and waited on me was very helpful and did a amazing job. Thank you Ms.M

Maria was very nice and helpful property was nice and clean

The customers service by jasmine was outstanding. She was polite and expidited the situation. I was at complete satisfaction at the end of my time there.

Great place clean and good service maria was always helpfull.

Maria has Great Customer Service. It’s not a time that I walked in and she did not acknowledge me. Service was so good to where I’m referring family and friends. Thanks for assisting me.

Maria is a great person and thank u

Maria was great help! Easy, in and out quickly with no problems.

Very prolicate and especially nice

Maria was great today! Thank you for everything!

Maria did a wonderful job made our first visit to Dallas wonderful!

Maria did a great job helping me

Ms. Maria was very helpful and great customer service. She explained everything with no problems...

Maria was very helpful and she has good customer service. The unit was nice and clean. If anyone needs a storage I would recommend plublic storage to them. Thank you for the good customer service.

Maria is the best, always very, very helpful, if she wasn’t there I prolly end up going somewhere. Glad she back at this location.

Jacky took well care of us and made sure we found the best storage for what we needed. Great prices as well 👍🏼

Clean units.

Was really great for my first time renting out a storage unit Helen really helpful and really made sure I got the right unit for me thank you so much for everything Helen!

Had a very joyful experience with my storage rental special thankz to Maria at this location

Maria assisted me today! She is super nice and even stayed to help answer questions I had about my unit. Thanks so much Maria!!

Mrs. Jackie, OUTSTANDING!!!!!

Mrs. Jackie was very loving & professional. She took great care of me and my wife. Excellent customer service.

I love Maria service she is great a person and very sweet

Easy to sign up. Nice staff.

Maria was knowledgeable, quick and nice!

Maria and jackie are the best.e erything easily explained and very very helpful. I RECOMMEND A RAISE FOR THEM BOTH."EXECELLENT JOB YALL" IM RECCOMENDING ALL MY FRIENDS TO THIS UNIT.THANKS SOVERY MUCH"LILDARRAN

Best service ever! Maria did an excellent job!!!!

I had a great experience business and professional. Great attitude and honest. Jackie was awesome

Maria was WONDERFUL!!! She was polite and vet informative...I enjoyed my time with her.

Came to rlt and had the best service will rent here again

Maria is the best manager this place has ever had! I am so glad that she is back and has cleaned this property up again and she has great customer service!

I dealt with Maria and she was WONDERFUL. Great customer service and very helpful. I will always store my items here.

Maria and Vernice has great customer service!! Very helpful

Maria was a great help. She explained everything and even answered my kids questions.

Great service by maria!

Miss Maria is awesome at Public Storage great customer service best person to deal with their love her to death she works where you she is a very helpful.

Maria was awesome she made the process fast and easy!

Verrenice was great n out standing very much willing to explain all details in full took great care of us

Great

Great place to store stuff, friendly staff

Maria was awesome and very helpful. It’s great to have good customer service and have some one who wants to help out. ❤️❤️❤️❤️❤️

Mrs. Jackie, was amazing and hilarious! We will definitely do more business at this location

Ms. Jackie is one of the best customer service agents I have had the pleasure of encountering at public storage. Your company should have more down to earth agents like her. It wouldn't be a hassle at all to come into any location, get the correct information if you had more Ms. Jackie's around handling the business.

What time gate open?

if ur storage rent is due on the 1st will they lock u out of ur storage if u cant pay it till the 3rd

I was helped by Jen...!!! She was very knowledgeable about the property, customer service was AWESOME VERY HELPFUL AND PATIENT.!!!!! Beautiful spirit. BUT ON ANOTHER NOTE THIS LOCATION NEEDS TO BE MORE ACCESSIBLE TO THEIR RENTERS....There are to many residents in this area to not have 24hr accessibility. It is unclear why there is no patrol for this area considering the location.....this location will lose a lot of business due to the hours.....again GREAT LOCATION BUT SORRY HOURS.....Keep Jen on your payroll we need more customer service like her...

Rude Staff.

Maria helped me this morning she was awesome!!!! This place has the best customer service i will never use another storage facility !!!!

Maddy is amazing every time i come she's always available to help and so very sweet..she's amazing..thanks guys!

I was easy and fast

Great service Maria helped me under stand everything I needed to know

Maria was very professional and sweet. She made sure I understood everything before I signed any paperwork. I recommend this location to anyone in need of a storage unit

Ms. Jackie she was so nice and very helpful keep this woman she has great customer service skills and a BEAUTIFUL SMILE thanks again Ms. Jackie

Maria was very professional she help me on everything that i needed and answered all my questions very professional in every way thank you Maria for all the help

Maddie was amazing and completely professional. The experience was easy and affordable. Thanks public storage for the hassle free experience!!

Ms.maria helped me out , it was quick and easy . I would definitely recommend this self storage to a friend .

what is the cost for renting a 10x10 unit per month?

Toward the fence near the motel there is a field...in that field are huge wood rats... these rodents have nearly demolished my things and the insurance only paid $250- a $100 deductible🤔😥 My things are still there for fear of what's lurking. SMH

Very well communication and excellent treatment

Tammy has very good customer service. She got us in and out in just a few minutes.

Tammie and Jackie are wonderful great customer service!!!! This location is the best I've been here for 2 years and counting!!!

Ms. Tammy is a very nice lady. Great customer service

Tammy has excellent service

Tammy was great more than helpful

I came to this loctaion and Tami was wonderful. She told me all the information i needed. Will tell my friend and family to come to this location. Thank you Tami!

Tammy is nice an d patient, love the service

My best experience today was with my best manager Tamara I glady appreciate the customer service done today had an issue and was unhappy but she made my day please dont move her I love her being the manager here and love having a storage space with you guys thanks Tamara... God bless you😉

Ms. Tammy was excellent she went above and beyond polite and very informative

The company ive been working for the last 11 years have been using this storage facility. And we love it. Never any problems with maria she works the front desk. Always helpful and knows what shes doing.

Maria is excellent and has great customer service! The special price for the first month is wellllllllll worth it indeed.

Maria worked with me.. She was great.. Very friendly and knowledgeable...

You have rats in your units.

Facil acceso, solo que el tiempo es un poco corto despues de las seis ya nadie puede entrar. De lo demas esta bien.

Infested with rats

Very nice people I like tamara and bree are so nice very professional

Bree n Tamara was so nice today... They r the best...

Tammy and Bree where awsome

Tammy good yall

Miss Tammy really helped me out today. My bill was due and I really needed to pay this bill. Thanks sweetie 😉

Very friendly & GREAT customer service.

Tammy was great she went above and beyond I love customer service

Tammy was great very helpfully

Ms Tammy was super helpful in taking care of our storage needs. Awesome service!

Tamara has excellent customer service and she's always very helpful and professional

This place is crawling with rats. Ruined half my stuff. This photo is of white washer and dryers that were perfectly clean when stored. Like the rest of my stuff they are covered in rat feces and urine and have had the wires and hoses chewed

Tammy was very polite. Great customer service.

Just wanted to let everyone know how wonderful Mrs. Maria is she was very helpful n also made me feel so comfortable everytime I make a visit thanks again Maria

Staff Maria and Tammy where helpful with my move.

Staff very friendly and helpful. I will recommend this property to anyone.

Maria did awesome job helping us find da storage we needed.

Tammy was OFF THE CHAIN. Very pleasant and engaging. I had a good experience

How much yo the ahora te 10x10?

I came in today with a space reserved already met the manager Tammy she showed me the space I noticed that it was too big for my things within seconds she found me a better unit at a way better price customer service looks great would love to work with her again good job Me Tammy

Every times come to this location they aren't there. I come between open hours but they leave and put the time on the door of when they will return. This time it says "management will return at 12:55" and I'm still waiting!!

Tammy was very great very polite and help me a lot

After a long day of moving I walked into this Public Storage and was greeted by a youmg lady name Tammy, who I decovered later was the manager. Tammy was great! She was very informative and give me a great deal. I highly recommend this place and will do business with them again. Mostly because Tammy made my ezp0 great.

OMG I HAD THE BEST MAGNIFICENT TIME GOING N2 THIS STORAGE PLACE. I WILL SAY THEY ARE THE BEST PROFESSIONAL PLACE EVER. I'M STARTING OVER I LOST ALL OF MY THINGS. WELL I CALLED AND SET A RESERVATION AND GOT A CALL FROM THE OFFICE THE SAME DAY. SO WHEN I MAKE IT THERE I GOT 2 MEET MISS MADISON SHE HELPED ME ALOT AND I WAS ON CRUTCHES. SHE ROCKS YALL. THANKS FOR ALL OF THE HARD WORK SHE DOES. I APPRECIATE HER KINDNESS AND MAKING THIS ADVENTURE GO WELL. SHE'S GREAT AT HER JOB..THANKS AGAIN I WILL TELL EVERYBODY ABOUT THIS PLACE MRS. C. KNIGHT

Very nice and friendly employees.

Zach was very helpful. Friend staff. Helpful finding best with price for me even if it was not at this location.

Tammy

Convince

Tammy always makes paying my bill easy and she is able to explain any questions you may have about the facilities as well as the property itself

Tammy is super helpful! Easy and fast, very friendly. I look forward to doing business here while I have my unit.

Today I went to storage facility that me and my wife store at. I went into the office to ask about access hours and Zach was very kind and welcoming. Im gona tell my buddy about this place caus hes moving next month. Thanks dude.

Tammy is such a wonderful lady she always makes me feel comfortable when i come in and also when i leave

The customer service is great Tammy and Raquel always greeted me with a smile and was very helpful no matter what time it was they have a great spirit and are always there to help!!!! I would give them 100 if I could if you come come on the days that they are here !!!

Great customer service

I had a great experience please rent here

Renting our second unit today. Thanks to Tammy for helping me out. Easy experience and friendly service.

Tammy's customer service was wonderful... The only place that had the space I was looking for. Been here a month without any issues!

Gari store manager very informative and great customer service.

Tamara is very helpful and courteous! She always takes care of my issues with my unit ! Couldn't be a better person for the job

So far so good no problems very good customer service very friendly and professional and super clean !!!!

Rats Rats Rats If you want your stuff eaten by rats, covered in rat urine and rat feces this is the place. There are rats everywhere. They know about them but they won't do anything about it. They'll give you a few packets of rat bait that just makes the little critters move into your unit Will they spend the money to seal the units so the rats don't move from unit to unit? Of course not They're so cheap they won't even put out enough rat stations around the property I rented from Alamo and Uncle Bob's in the same area for years, never had a problem. Here, everybody had rats- which is why so many were moving out Tammy's a great manager but her bosses are just way too cheap. Stay away if you value your stuff

Gary helped me get a late fee waived. Thanks a bunch!!!

Amy great. Girl. Excellent. Service.

Tammy and gari

Tammy an gari are wonderful an very helpfull

Never had a storage before .. Very genuine people!! Understanding and kind. Great hospitality service. Gari really worked with me. Gave me the best deal nd empathized when necessary! !! Love love love the business. We need more people like this in this world!! I want to personally thank Ms. Gari!! You were awesome!!

Gari and Tammy helped me. I am a happy customer! Very courteous an both had a sympathetic ear!. Thanks for meeting my needs!

Great service Tammy

Gari and Tammy helped me to search prices at multiple locations. Gari had exceptional service and I can tell she cares about her customers.

Gari was most professional in taking care of every aspect of my storage needs

Gary and Monic were very helpful

Brenda was very exlpainable & welcoming better place then others

Brenda was very polite and extremely helpful. The size I was looking for wasnt available but she was quick to point out other sizes on which I was able to choose from. At the end, I found a size that turned out to be perfect thanks to Brenda.

the young lady that over this building has been very welcoming positive every time ive come by she is very good at her job very informational and i would recommend poblic storage to everyone i know because she is very professional and makes me feel like part off the public storage family. I will continue to do business with you guys as long as she hear. This is for MS TAMMY

Tammy and Brenda provided wonderful customer service with big smiles.. They answered all our questions and concerns.. Great service!!

Brenda was really nice! When I went into the store and didn't know what size unit I needed she was really patient and showed great customer service. I would definitely recommend anyone to visit this location!!! Thanks Brenda for being such a great person!!!

The staff is so nice and warm. My husband and I have had great service here!

Great customer service

gari &Tammy helped us me excellent customer service and always great communication skills high ly recommend

Gari & Tammy are soooo awesome and provided complete customer satisfaction to me..they deserve the best from their their employer by means of whatever raise available!!!

Gari and tammy was a great help they are the best

The ladies Monique and Tammy were very helpfull and they both had beautiful smiles on their faces, i had a good experience here.

Brenda did an awesome job.she has great customer service

Tammy was a great help

Tammy was of great help and very friendly

Great Customer Service. Tammy and Brenda were awesome. Very reasonable prices.

Brenda was really helpful,beside her boss hovering over her,lol

Brenda help me locate a space that was economical for my budget big kudos

Maria customer service was very great, she very nice young lady

Sherry is a very sweet and professional manager and I have had her for over a period of time, she helps me all she can and I appreciate her help

Maria was very great the whole crew was excellent I will recommend everybody I know

I found public storage on goggle maps great service the customer service rep was excellent also reservation rep was excellent

Liked

They dealt with me at a difficult time in my life

Maria is always helpful, even stay after hours to help me. Great Service

A great job worked with me on storage

Staff was really friendly. When I had issues with my apartment they were very understanding and worked around my needs and finances. The manager Maria is very and makes it an easy decision to reuse this location if ever needed.

Awesome service from Maria as always!! Been a tenant for over 2 years!! LOVE THIS PLACE!!!

I really want everybody to no if u used them they r the best service come try them out they r really good people there very good service thank u

Tammy was a great help to me. She answered all my questions.

Maria was very helpful today I really appreciate her help.

Excellent staff. Maria and others were most helpful. Also is convenient, secure, and reasonably priced.

Tammy and Maria!!!!!!! Awesome service. Thank you very much.

nice

Great customer service

Maria the s the best, customer service is 100 percent

I had a great experience. The customer service was excellent. I recommend any one to use Public Storage

Great services by manager!

Best help!!!!!! Tammy and Maria thanks

I had a great experience with Maria. Very informative. And helpful. A pleasure

Great services

This is a great place, love the customer service. The lady there was very nice and helpful

It was nice

I love this place ms. Tammy and maria were the best.

Great customer service. Though I was initially a little indecisive, Tammy Dunn was very helpful. Her guidance helped me make a decision I feel great about and I even bought extra stuff, to which she was also very helpful. I bought an inside unit, which looked clean and well maintained. The outside units looked clean as well.

Very good

I had an awesome experience at public storage...maria was very helpful and friendly...i will surely recommend this location to family and friends..

Looked this plus up online when I needed some extra space and found this location. They gave me great service and the space I needed for an excellent price

Maria and Heather was very helpful

Fantastic always nice and helpful!!!!!!

Staff is very helpful

I LOVED THIS STORAGE THEY DO A GREAT JOB IN HELPING PEOPLE FIND THE RIGHT STORAGE JUST FOR YOU

Alesia and rest of staff where very helpful and explained all the details

Carian, is a wonderful worker that I got along with as if I've known her for years. I feel extremely comfortable on getting a unit here and I think if you're looking for a unit this is the place to be.

Every is always helpful and facility is always clean great customer service

This place was nice in clean Alesia help me out a lot thanks

Amazing customer service by Tammy! Glad she was able to take care of all our needs.

Alesia, provided extraordinary customer service. She was very knowledgeable, greeted me with a smile and took her time to explain the entire rental process. She listened to my requests and recommended the optimal unit for my needs. She also tried to upsale on almost every item in the store to protect my furniture. Great Job Alesia. GREAT JOB!!!

This place was very quiet in easy Alesia was great! !

Alesia was very helpful in processing my payment today

Alesia was a great help. She answered any and all questions I had, she was very friendly and best of all no wait.

Alesiawas great and very helpful

The customer service provdided by Alesia was great!! It was fast and accurate. Thanks!

I love the storage and the great customer service

Very nice and friendly....way to.go Stormi

Maria well very helpful and resourceful on selecting the unit for my needs. Will recommend family and friends...thank you Maria

Great Experience ...Alesia was very helpful and efficient

I am very please with the service. Have received. From maria today. She was very helpful and considerate of my time

Great customer service

Property was clean, very good customer service,very helpful

It was good

Best storage property in this area. Customer service is very helpful

Great customer service. Tammy was really friendly and helped me find what I was looking for.

The service was nice and helpful

Thanks to Tammy she is an awesome employee for Public Storage I give Public Storage 5 Star👍 this is my second time doing business with them I have no worries.... Interstate 30 across from Super Walmart... Thanks Tammy your people skill and Sales skill are great keep up the good work...P.S. I think she deserve a raise/ Promotion💰......

Great Service!!!

There customer service was very good the last 3 years they have taken very good care of me even when I was late on payments.

The service was pleasant and nice we felt welcome into the business and the services rendered by Tammy and Maria was great.

I love my storage there friendly an nice an very helpful