Public Storage Self-Storage Units at 6640 Skillman St, Dallas, TX

The lady on the front desk was really help full the place was clean an storage room was on point thanks Liz

Liz is the absolute best! I had a problem with my unit, and she fixed it immediately. She was also super cool, patient with me, and held my hand every step of the way. I’m so lucky I had her to help me today!

Liz was very helpful and service was great thank you 👍

Service was fast, friendly and professional. Thank you Amiya for your customer service.

My unit got broken into. Next morning I went to the office and the property manager is nowhere to be found, I called and left a message and its 2pm and nobody called me. This facility went down the drain since public storage took over operations. I wanted to see camera footage or talk to somebody to finalize my police report.. cant talk to corporate cant talk to the property manager.. and I am not sure if my store inventory is even safe right now … I might as well store it on the side of the road at this point!! Needless to say .. Stay away from this place … I will give them till end of day and update the review accordingly … there coffee cups left by the thieves, keyboards and other broken locks so I know my unit was not the only one but I would not know because I cannot get a hold of anybody related to this storage unit… STAY CLEAR ***I am adding this update 2 weeks from the original review.. our storage got hit again, property manager just called me to let me know that there is no lock on my gate… sure enough few thousand dollars worth of clothes are stolen. Time for a second police report.. their insurance company are yet to contact me to collect the incident information… police said no cameras no serial numbers to track (clothes) so you are on your own!! We are moving as fast as we can to another facility where there is security and customer service….STAY CLEAR

Amiya is fantastic! So helpful and friendly! Will definitely recommend to friends and family 10/10 service!

Amiya was fantastic. Genuinely the best customer service.

Do not rent at Public Storage (any of them)...when the 6640 Skillman St Dallas 75231 was bought out by them in the spring...my rent went $60 then it was burglarized in September...lots of valuable antiques stolen...other units burglarized, too. Public Storage units all over Dallas were broken into by 2/3 thieves (must have been inside job as they knew inside codes & gate codes) gate broken for several days at Skillman & not fixed for several days...anyone could walk in...security lax...can't reach management...upper management doesn't return phone calls...PS is a greedy, corrupt company...they have been sued many times...I hate Public Storage.

Decent place to store your stuff

Came in to ask questions about pricing increase concerns and Patrick in the front office answered all my questions thoroughly. Very professional and informative!

I don't like how when I was 5 minutes late to leave I got a notice , I was literally unloading my pod into my storage .

Rebecca provided great service i definitely recommend.

Great location clean and very professional

Patrick was very kind and very helpful with the entire process. He made it very easy for me. Great place to store your belongings and very secure.

I have been at this location for a few months, and of all the experiences I've had with renting units, this is absolutely the worst! The security gate has been open more than secured which makes no sense for a supposedly secure location. I've never seen a company so hasten to threatening to place your unit into auction status being less than 30 days late and in fact within two weeks past due. I have never used a company that is this ridiculous, and I definitely wouldn't recommend anyone use this or any of Public Storage facilities, others companies are more expensive but it would definitely be worth it over Public Storage. If you sent a fraction of the time taking care of the facilities as much as with the repeated calls and emails of threats of liens, you could probably better increase the customer relations and the facilities...Absolutely ridiculous!!!

Always clean. Conveniently located. My only complaint is that they don’t reward their long time customers with any discount for renting multiple units or using auto pay. Only new customers seem to get any perks. Manager, Patrick is helpful and friendly.

Wonderful experience. Had to use theirs service in May of this year 2024 and it was seamless, had to use the storage again in July and it was amazing too. The leasing process was quick and everything went as planned. I love this storage and I would recommend to anyone who is looking for space or storage to store their things.

We came with my friend and Dan was 10 of 10 , he was really nice , explained good, he make us feel comfortable, we really recommend him services :)

Patrick is the best I’ve ever seen in storage it is great service. He keeps the facility very tighty and is always willing to assist anyway he can.

Very professional customer service by Tierra she help me find the right unit at good price.thank you 👍

Awesome experience. Got a storage unit online, and it was ready to go almost immediately. Got all my stuff in in half a day’s work. Things went super smooth. Patrick helped me along the way. He’s a really friendly dude and knows what he’s doing. Highly recommend this place!

Renifa was very helpful

Raini has been so helpful through all of this with my daughters unit, I couldn't have asked for better service

This particular public storage experience was bad from the start. Bc the door lock NEVER locked the entire time my belongings were there! Then when my stuff went up for auction we were told Rubin who won the bid his check bounced. So how come the next bidder was not notified? Instead Patrick allowed these check bouncers to take sellable items like my TV etc out of the unit to sell and get the money to cover bounced check! I am so out done. I'll never ever ever use public storage ever again! Oh and his dad Patrick's dad is the district manager so then why were we told the district manager was some Emily lady. Shady company!

The service by Patrick eas EXCELLENT!!!@

I have never seen this property cleaner than it is now. Good job to the PM Patrick! Best customer service as well.

I was having a rough day and when entering the office, being greeted by Patrick, my day turned for the best. Patrick, took the time to explain and show each unit before I reached, my decision on with unit would be best for my use. I would definitely recommend this property, for the outstanding value of the service given.

A first time renter, my experience was very good. Good facility and amazing Manager in Patrick. Will definitely recommend this facility to anyone wishing to rent.

I have rented here for over 5 years. Kelly, Trina, and Pam via Security Self Storage. Take a look at the front lawn. What a mess! The weeds are up to my calves and I stepped into a pothole on property and very well could have broken or twisted an ankle and filled lawsuit. Not to mention, they had the garbage dumpster LOCKED up one Sunday recently. WHY?

Stephen and Ann completely gave me the best experience ever thanks a lot great managemnt

Wonderful experience!! Made the process so easy!

Patrick was so helpful in getting my storage unit set up, I needed a larger unit last minute and he made the transition was super easy and seamless. Would definitely recommend.

Thank god Public Storage took this site over. Patrick, the new manager, seems to be the only person I’ve been dealing with who understands customer service, standard operating procedures, and accountability. Although, there will no longer be 24 access to our unit, we gladly trade that in now that Patrick has everything under control. He is skilled utmost above and beyond in communicating, following up, and following through.

I don't recommend this poorly run establishment, since it was bought out by PS. The gate is constantly open leading to lack of security. The grounds are not kept like they were before. Fence damage, another security risk, and trash not picked up and cleanliness maintained. On top of that, the rates increased. They desk people should be more friendly and helpful, instead of not caring demeanor.

The public storage on skillman EXCELLENT CUSTOMER SERVICES ASK FOR PATRICK VERY HELPFUL 5stars I feel welcome

They are under new management and are realy making an effort for customer service.

Thank you for moving Patrick to this storage facility. He is the best person. I have ever encountered at a storage place. The old owners were always confused. He made everything clear. He was super helpful. Thanks Public Storage for taking over this place. And definitely for having Patrick in charge of it. “ this is becoming a great place. “ TY

Tara was incredible to work with! Wonderful customer service. She made my entire experience smooth and simple - going above and beyond to help me.

First time renter, quick and easy to rent. the wonderful staff very polite, patience and understanding. The units are all at a reasonable price for whatever size fits your needs.

Excellent customer service!!

The customers service lady over the phone is very very very rude and shouldn't be dealing wit any coustomer

I loved the experience, I felt so welcomed and very fast process ! Tara is the person to go to very amazing lady . 10 out of 10 experience thank you security self storage and thank you Tara!

Great experience! Very detailed process and the location is very secure!

Pam is great ... awesome customer services skills and Kord was very helpful it's a great location ... very nice individuals.

one of the easiest and simple rental of a storage building I've had in a very long time very knowledgeable understanding and helpful and everything that took place.I would recommend to anyone and everybody I know to get a storage building , thank you.

Great and secure storage facility! The current manager Pam is amazing/awesome!, she always goes way beyond to fulfill customers’ needs, keeps everything on site immaculately clean and well-maintained…Pam is very efficient, friendly and a true asset to this facility!

excellent service

Amazing place and Pam is very nice and helpful

Pam was extremely helpful and so friendly. Will be back to rent because of her!

Pam is so dedicated to maintaining the property and providing exceptional customer service and personal attention! Please keep her around!

Great lady I worked with. So kind!!!

Tinna es muy eficiente Gracias por sus atenciones

Very friendly staff, quick and hassle free.

I did the online booking to get a storage unit. It stated in advance what day I would come in to sign the lease for the unit. I get here at 10:23, nobody is here and nobody answers the phone. I wait 20 minutes. I come back at 12:30 and wait. It says it’s open at 10 but nobody is here or answers the phone. Would not recommend using this place ever.