Zach was very helpful with the move in process he should me the unit & overall great customer service
Hey Jason, very good location, been happy with his service
Sarah was so helpful. She knew what she was doing. It made our moving and rental process easier. Thanks Sarah.
Jason was amazing with my chaotic life schedule. He saved my reservation and I finally got to the location after getting lost due to my own issue. But it's clean, simple. And very convenient to go here to my home in Addison. Thank you Jason!
Great customer service from Jason.
Excellent value per square foot at this very neat and professional location. I have rented here for over a year and appreciate how convenient the location is and how easy it is to access my space. Plus, the office shop has everything you could ever need for storage and moving for less than what those big home improvement empires charge. I truly appreciate Sara and the rest of the staff for all the help!
Came in today and sara helped us look around the storages and look at multiple options! very nice and straight forward. very helpful! Love this place already🤞🏻
Great customer and I really appreciate Jason work ethic and dedication
Super well informed and friendly, thank you to Sara for all the help!
Sara was very informative and helpful.
I just got my space set up here and Sara was incredibly helpful and answered all my questions! she made the booking process super easy!
Jason was very nice and great had a great communication with him really cool guy!
Sara was great at helping me find the best unit for my needs and helping me locate said unit. She has an amazing attitude and seemed genuinely happy to help me.
Great experience with Sara, helped me locate my unit and answered all my questions! Super friendly and a clean lot!
Shoutout to the customer service and all the extra help. Appreciete everything from the Big Country!
This place is my second home damn near. Everytime I come the front desk is always so helpful
Sara was great and kind to show us a unit and get me locked in for my move in I recommend
Jason was awesome and extremely helpful and informative! He walked me to my new unit and helped me determine if the size was a great fit for my things (2 bedroom).
Very kind and quick process signing new storage lease.
This location is so convenient and Jason is awesome. Very helpful. Will definitely be coming back again for my storage needs.
The process with moving in was very easy and helpful. The facility is also very clean.
Sara was extremely kind, knowledgeable & helpful with anything I had questions on!
Hey hey
I am so happy about deciding on public storage. Well, particularly this one here in Carrollton on Keller Springs. It’s really close to where I’m gonna be moving so I’ll have access to my things if needed.
I wasn’t quite able to visualize the size of the storage unit so I decided to come in in hopes that I could do a tour. The property manager, Jason happily took me to see two different units. I realized just how necessary that was because I had a 5 x 10 reserved And that would’ve never served me well for how much furniture I have. So I decided to go bigger. He gave me a complete itemized breakdown of my expenses with both plans so I can think on it. But he held a unit to secure. It’s better to stay ready since I have to get ready! Lol
The prices are really really good. Last year I was paying about $100 more for the same size unit at another place. This is truly a godsend.
Second time coming and speaking with Jason. As well he was very responsive and respectful in making sure I add everything with assurance. Thank you Jason looking forward to seeing you around when I come back.
Jason the store manager was amazing
Helped and explained every detail
I recommend this location
The area is very neat and great location
I love it really good place
The service here has been great. Sarah and Jason especially are helpful, friendly, and professional!
Sara was so helpful today. She showed me around and is very knowledgeable on the different storage spaces and what they can hold. Everything was very clean and well lit. Highly recommend
Jason was great helped me with all my needs
Sara provided excellent customer service and we are happy to keep renting here. Recommend this public storage location! A+
Sara is very helpful! The facility is always nice and clean!
Jason was great!! He made everything so easy - thank you!
Sarah was so helpful and sweet when I went in!
Very nice guy, very helpful. Was able to get what we needed.
Love this location! Jason was super helpful and assisted me with getting familiar with the location. Can’t wait to move in tomorrow.
Very clean and well Maintained . They have moving and packing supplies in the office and also flat, rolling carts to move whatever you are storing, or moving . Very friendly attendant on site. Also very safe and secure.
Jason has been the best, I’ve in this storage for almost 2 months and haven’t had issues. Great climate control units, security, accessibility and more. Can’t see any other storage company offering any better!
Man Jason was great got me exactly what I was looking for very helpful
Great service and location
Jason, I appreciate you always being so helpful and accommodating. Even when Jason has to go to other locations to assist and I leave a message, he is very responsive and follows up quickly. When there are fill ins for Jason, I wait until he is at the location. Jason, the property manager, is a dedicated employee and keeps this facility clean. He is outstanding! Professional, knowledgeable, personable, patient, kind, and always there to assist with a smile! Thank you, Jason, you ROCK!! ⭐️⭐️⭐️⭐️⭐️
Jason was very helpful and I've been with this property for many years.
Very pleased.
Sarah, the property manager, and the staff here are absolutely amazing. Not only was she quick to respond to my inquiry, she was courteous and kind. Really appreciate the service and prices at this location. They’re incredibly accommodating. Would absolutely recommend.
Ashley is the hardest working person and deserves the best! Best customer service!
Love this place, safe , secure but fair
The gentleman working the front desk was great and helpful....
Sara was amazing’! She helped me transfer my unit to a bigger unit ! Customer service was amazing and the units are clean
Thank you Sara for making my purchase easy as pie!
Jason is Awesome experience each and every time I visit the location and I’m a long term customer
Sara's customer service is unmatched. I rent at different Public Storage locations because I like the service but this location on Keller Springs really stands out. Thank you for making our move very easy, Sara.
Great customer service.Sandra helped me with the lock removal process and answered all my questions!
Pleasant experience with Jason at the Keller springs location. Assisted me in reserving my unit. He knows his job and made me feel acknowledged. Well done Sir. Excellent customer service.
First time coming public storage Jason helped me with everything I needed thank you.
Jason was very helpful today very on point thanks Jason.
Most convenient storage in town. Jason always helps us when we need things or just have questions !
Jason is very helpful as he’s always been.
Jason was great - he was very patient, kind & helpful to me.
I had been with this public storage for over two years, the entire time Jason the manager of this property has been incredibly kind and helpful to me. He went out of his way to go out and confirm that my large unit was cleared out by the company I hired properly to help me feel better and secure knowing I wouldn’t be charged another month’s rent.
On 4/27/24 Jason walked me thru the process by phone on my reservation. He explained the entire process from monthly fees including insurance and gate code and was professional and patient till all was complete. He represents Public Storage at its highest. Definitely feel good about doing business with this location due to Jason. Thank you Jason!
UPDATE: Public Storage notified me that they went up $48.00 on my unit. Looking at other Storage facilities and seeing better options for larger units.
The 5 star review is strictly for Jason the manager. I have rented at this facility for 12 years. Jason has always been professional, kind, patient, personable and very knowledgeable. He goes the EXTRA mile! His customer service skills are spot on even with individuals in various scenarios. I wish he would come to work at my property management company.
Jason is an asset!!
Since Public Storage has taken over not happy about 1 of the payment options I have been used to for the past 12 years has been removed. It's made it a bit inconvenient for me!!
Again Jason ROCKS!!
Jason is very professional and knowledgeable. The storage space and facility is very clean.Overall quality service and experience. I would highly recommend Simply self storage to friends and family.
Jason was great in assisting me with getting a storage unit!
Great experience, nice and quick!
Mister flores the supervisor
Wade awesome
He helps me from a-z. Very good people
I will recommend this place
Thanks simply self storage
Jason was super helpful in securing a storage unit. I received a thorough tour and great service!
Great Customer Service! I was in and out in no time and storage space was perfect for my moving needs! Thank you Simply Self Storage!
We got here as the doors open Jason was so helpful and friendly. He helped us through the whole process since we had a reservation our rental was cheaper so he fixed that for us. Great place great customer service hard to find now days
Jason made the process very easy and quick! I highly recommend!
Fast, easy and clean! Great service over all!!
Quick and easy to rent. Staff is very friendly and helpful.
Ask for Jason Flores !! He is SUPER HELPFUL!!!! The location is safe, clean and has both non climate and climate controlled units!!!!
5 star service all around !!
Jason provided excellent service getting me a storage unit which met my needs. The facility is super clean and accessible.
Just rented a unit and wonderful service, Jason and Jacob were very friendly and help me immensely. Highly recommended
Jason, the store manager, is amazing! So helpful and kind. Highly recommend this storage facility to others. Excellent customer service.
Did a walk-in visit to the Keller Springs- Carrolton location. The place is very clean and well maintained. The mgr. Jason Flores was very professional and helpful. He made great suggestions and helped us find the best unit for our needs. Highly recommend Simply Self Storage and this location for your storage needs!!
I went there to pick up a leather couch and love seat. The staff there was very friendly, and they loaded my purchase with caution and care. I strapped it down and headed for home.
✴️✴️✴️✴️✴️ This place was highly recommend
Safe, clean, convenient and affordable. Staff are very helpful and friendly. Thanks guys!
Jason was very helpful and gave me a lot info on the property and storage unit I rented. Highly recommend
This place is great. East to get into. Easily secure. One time, I was moving stuff over, and I called for an extra hand help moving a desk, and they sent over someone to help me out, for free. Awesome!
Great place! It was my first time renting a storage unit and Jason was very informative, friendly, and answered all of my questions! Overall building looked well taken care of and secure. Glad I chose this place :)
Nice experience with Jacob. He gives a good service very satisfying.
Great Storage, Super Clean!
Very professional and courteous. Hassle free.
Great service, very friendly staff……
This place is very clean and safe, and Jacob did a great job answering all my questions. Highly recommend!
Jason was very nice and helpful. Was in and out so fast! I will recommend this place! Awesome customer service!
These Folks are A1,Means alot in today's World...Thank you so much🙂
Jacob was so helpful! He eased a lot of my storage stress during my move!
Jason is very helpful. He is professional and quick to get everything set up seamlessly! Highly recommend!
Jason has been a huge help with multiple storage units
I went with a friend of mine. They're clean and well maintained. There's 24 hr access and plenty of lighting so you don't have to worry about someone lurking around the corner. I liked that the public restrooms are accessible even after the office is closed. They would have received 5 stars but a couple of employees there weren't very customer friendly. I worked retail many years and what I saw was far from good customer service. But like I said I was just an observer it's my friends storage facility not mine.
This is the best storage facility ever great prices
Clean, well priced, and convenient. Can’t ask for much more
Jason was very helpful and took the time to help us find the right fit for what we needed. We had 2 storages, one at a different place but after him taking the time to explain and help us make the right decision on how big of a storage we really needed, Plus the 2 full month free it was an easy decision. I would highly recommend Jason at Simply Storage.
They are the best thanks Jason.
I'm on my last legs y'all, if you got some extra coin and you can help me out with it, I had to file for disability, and on my birthday of all days.
I don't want to lose my fridge or my mom's stuff that I have been holding on to for the grand kids.
If you can, do. If you can't then it's all good. God Bless
Stephanie was awesome great customer service
Very friendly staff and helpful to get me the unit i needed.
Great experience. Easy process. Knowledgeable and friendly staff.