Public Storage Self-Storage Units at 3124 Harwood Rd, Bedford, TX

Manager on duty today, Linda, 7/22, friendly, helpful, professional. Facility very clean.

Laura is the best! We came in just as she was leaving for the day and she immediately turned around to help us! She was very kind attentive to detail even personally sweeping out our unit to make sure that we were moving into a clean unit! Thanks again Laura I appreciate Great customer service!

Laura is great! Went in to make a payment and she was so friendly, helpful and nice.

Laura at the Bedford location was an angel and she helped me with my move. Thank you Laura and God bless you ❤️🫶🏾

Laura at the Harwood location went above and beyond at helping me out today! I was having trouble with the online reservation and she was able to walk me through it all in person, and even comp-ed me a lock when the one I provided wasn’t the right type to fit on the unit I reserved. Very friendly service and location is safe and easily accessible.

I love this location. Great customer service!!

Wonderful customer service and very helpful

I wanted information about a storage unit. Laura lesslie was a great help . Kind and courtes. Awesome person

Had a very good experience at this storage. The property manager Laura was so nice and helpful!

Caitlin provided excellent customer service and assistance with my storage needs. Thanks for all your help

Excellent service. Property Manager Laura is so nice and personable!

Laura has been very kind and helpful very available. When I needed her help very clean. Units, easy to access and wonderful customer service

Laura is so friendly and always willing to help and provides wonderful customer service! She goes way above and beyond!

Laura is wonderful! She's kind, down to earth, and easy to talk to. I will be a return customer just because of her!

Laura is a wonderful property manager. She is extremely helpful ! She is very informative and very understanding !

Have had a great experience with this location and the staff is always helpful

The staff is very friendly and helpful!!

The property manager was very professional and helpful i will be back Thank you !

Big shout out to the Public storage, for their excellent customer service (Laura) who was very helpful. Thank you for your service, I will be sure to recommend you to family and friends!!!!

Just left public storage at add hardwood in Bedford,tx talk to Laura property manager very courteous and helped me out a lot good location to go to check them out

If i can give this Public storage a 10, I would! Been here almost a year and its been so good. The property manager (Ms.Laura) is phenomenal! She is the best! She has been working with me and understanding every/any issues i have had with my units! I would hate to move out of here when i finally get my new place!

My name is Ashley I just got my storage and so far Laura has been really helpful from showing me how to properly secure my storage as I locked it wrong at first she has been very nice and understanding

Over priced. Not a great experience for me when I visited. Highly recommend some where else.

I'm shopping around for a storage unit stopped in for some prices. Laura was very helpful and funny.

Laura was friendly and helpful. I had quite a questions and she seemed to be very busy but still took the time to answer everyone of them. She definitely knows her storage.

They is a good company to rent from

Laura was friendly and very knowledgeable about the storage process. She helped me every step of the way and provided exceptional customer service.

Laura has the best service friendly and very helpful

Please dont deal with them. They steal days. I paid the move in on January 7 /2024, so the next payment should be on Feb 7. I got notification from them to pay on Feb 3, I had no solution I paid the February. I got another notification to pay on March 1 30$,so they steal 7 days. I called them to solve the issue on march 2, nothing even the lady Laura is not professional and disrespectful. Also they charged me late fees 18$ extra.

Laura was sooooo helpful and answered all my questions!!! She made everything very easy for me!!! Thank you

I went in the front door and I was greeted by Laura.That lady is a hoot. Very friendly and funny too . And the place was very clean. They should definitely hire more people like that lady.

Although it turned out that I didn't need the storage space, Laura was extremely helpful when I was shopping for a unit. She gave me a tour and helped me estimate the size I would need. The property was spotless. I will definitely rent at this location if find I need a storage unit in the future, and recommend it highly to anyone.

Laura was super nice and very helpful!

I was in need of a storage and stopped in to see what ps had in store . Laura was a wonderful rep and was a great deal of help . We were greatly impressed by her knowledge and expertise. .MK

Although I ended up not renting a storage, I had an excellent experience having Laura help with the questions I had. The location off Harwood in Hurst gave me no added confusion or hardships to my plate and she knew every answer I was looking for with no effort or thought making sure to not mislead or sugarcoat with elusive answers. It really made for a hard time deciding not to rent a storage even after deciding the loaction was too far from home to be financially helpful to my current situation at home. Thank you Laura for a wonderfully refreshing, hassle free experience to keep my stressful life more manageable!

This is a very secure, clean and friendly storage facility. The manager Laura is a doll to work with. She's welcoming and friendly. If I have a problem, Laura is quick to resolve the matter. I shopped several places before making a decision and Laura made ALL the difference in why I chose to do business with Public Storage. Thank you for being professional and friendly Laura!

Great customer service. Laura was extremely helpful and knowledgeable. Got my storage unit from her.

Reserved my unit online and when I arrived my unit was damaged. The ceiling was falling in. However, Laura, one of the workers helped me with finding another storage unit. Laura took time with me, walked me throughout the complex, went to several open units, allowed me to pick the one I wanted, & she didn’t charge me extra even though the new unit was bigger. Laura also showed me how to get in and out of the gate. Laura went above and beyond making my experience there absolutely positive. Thank you Laura!!!!! Great place to store your belongings!!!!

I had the worst customer service experience today. I went to rent a storage unit, but was unaware you can not walk into this facility, or any Public Storage for that matter and expect to rent a storage, like before. You have to make a reservation, but if you want to see the unit first..it's IMPOSSIBLE, because no one will get back with you for hours! They want to charge you first, than service you! I kept calling to be told they are on the premises. After waiting over an hour, I finally left. I found several locations open and wanting to serve the customer. Where I decided to go , the manager, she showed me the unit, a 10X30. The price is more than I wanted to pay but the customer service was phenomenal. They gave me a free lock, even though I told her I had my own lock. So thanks for not calling me back Public Storage! This company has truly stopped caring about people! It's all about the money you think you are saving! 😥

I'm writing for my son, who had a large unit at this facility for over 10 years. The current Property Manager (Laura) has been a gem. She knows the business, is very personable, returns calls on a timely basis, and cares about her customers. We only wish other businesses had employees like Laura! Thanks and kudos to Laura for everything she has done.

"I never even put anything in my storage unit, but Laura at Public Storage made sure I felt taken care of and valued as a customer. She has excellent communication skills, people skills, and is very friendly. From the moment I first spoke with her, she made sure to address all of my questions and concerns. She went above and beyond to ensure that I was satisfied with my experience. I highly recommend Public Storage and specifically request to work with Laura if you need a storage unit. Thank you, Laura, for your excellent customer service! 🙏🏼👍"

Laura the property manager was very helpful and informative. I look forward to doing business there in the near future. be renting there in the near future

My husband and I have had a great experience working with Laura at Public Storage. We’ve been using Uhaul for a couple of years now, but we’re happy to have made the switch. Grateful for the wonderful customer service!!

My Store!

I wish I could give them 0 star the worst public storage ever airport freeway Bedford, Texas management are never in the office you call to leave message no call back and on top of all that I have a 10×10 storage unit outside that has went up to 265.00 I'm sick of it count your days public storage

Laura helped me find the perfect storage unit for my needs highly recommend!