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Public Storage Self-Storage Units at 2121 South IH-35, Austin, TX
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
Property Open
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Small, Medium & Large Storage Units
- Indoor & Outdoor Storage Units
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5'x5'Online only price$ 71/moSmall 5'x5'- elevator access
- climate controlled
- inside unit, swing door
- near door or elevator
$ 71 /mo $ 89Best Price Label+ one-time $29 admin fee1 unit left! -
10'x5'Online only price$ 82/mo
Small 10'x5'- elevator access
- climate controlled
- inside unit, rollup door
$ 82 /mo $ 94Best Price Label+ one-time $29 admin fee
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7.5'x10'Online only price$ 103/moMedium 7.5'x10'- elevator access
- climate controlled
- inside unit, rollup door
$ 103 /mo $ 117Best Price Label+ one-time $29 admin fee1 unit left! -
10'x5'Online only price$ 109/mo
Small 10'x5'- ground floor
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 109 /mo $ 125Best Price Label+ one-time $29 admin fee
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10'x10'Online only price$ 111/moMedium 10'x10'- elevator access
- climate controlled
- inside unit, rollup door
$ 111 /mo $ 140Best Price Label+ one-time $29 admin feeHurry! -
10'x25'Online only price$ 140/mo
Large 10'x25'- ground floor
- outside unit, rollup door
- locker
- drive up access
$ 140 /mo $ 200Best Price Label+ one-time $29 admin fee
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10'x10'Online only price$ 143/mo
Medium 10'x10'- elevator access
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 143 /mo $ 181Best Price Label+ one-time $29 admin fee
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10'x25'Online only price$ 147/mo
Large 10'x25'- elevator access
- climate controlled
- inside unit, rollup door
$ 147 /mo $ 210Best Price Label+ one-time $29 admin fee
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10'x30'Online only price$ 154/mo
Large 10'x30'- elevator access
- climate controlled
- inside unit, rollup door
$ 154 /mo $ 220Best Price Label+ one-time $29 admin fee
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10'x20'Online only price$ 161/mo
Large 10'x20'- elevator access
- climate controlled
- inside unit, rollup door
$ 161 /mo $ 230Best Price Label+ one-time $29 admin fee
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10'x30'Online only price$ 203/mo
Large 10'x30'- ground floor
- climate controlled
- inside unit, rollup door
$ 203 /mo $ 290Best Price Label+ one-time $29 admin fee
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10'x30'Online only price$ 238/mo
Large 10'x30'- ground floor
- climate controlled
- inside unit, rollup door
- near door or elevator
$ 238 /mo $ 340Best Price Label+ one-time $29 admin fee
Nearby Self-Storage Locations
Self-Storage Near Austin
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East Riverside Storage Units On I-35
Public Storage in East Riverside allows customers to pick the right self storage unit for any occasion.
Perched on the east side of Interstate 35 at Oltorf Street, it's an especially convenient location for businesses and residents in the South Congress, Dawson, Travis Heights and St. Edwards communities.
Right next to Heritage Oaks Neighborhood Park and across the freeway from Blunn Creek Nature Preserve, sports gear, outdoor gear and seasonal items can all stow away in a 5x10 storage unit for easy access.
A 10x10 storage unit can fit a dining room set, a bedroom set or patio furniture for a family running out of room in a home near William B. Travis High School, while a 10x30 storage unit is big enough to fit the contents of multiple bedrooms, the kitchen, the living room and still have room for all major appliances.
With a large selection of indoor storage units and climate controlled storage units, storage rentals come with an added layer of comfort for storing personal belongings. For customers who prefer outdoor storage units with drive-up ability, this facility offers a number of those rental options too.
East Riverside Public Storage is open 7 days a week with the friendly staff on hand to assist with storage rental inquiries or to help with the sale of packing supplies inside the rental office.
At Public Storage, You'll Always Find...
- Convenient Storage Solutions
- Keypad Access
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 338)
Mason was so helpful in answering my first time storing questions. He seemed really knowledgeable and was overall helpful.
Thanks for your time and assistance.
Mason has gone above and beyond and appreciate how personable and responsive he is managing this site. Thanks for your conscientious attention!
See a very nice young lady she treated me like a professional 😎
This location has a huge vermin issue and the orange door storage insurance does not resolve claims at all. I had my sofas, mattresses, and other valuable items destroyed and never heard back about my claim. Stay away from this place!
There is a considerable amount of mold that you can smell as soon as you walk into the building and so I immediately decided not to keep my things here . Mason did a phenomenal job of taking care of things was very friendly courteous, and was able to get me taken care of !
So, as I was moving in to this location recently, a tenant/victim of theft informed me that there have been several break ins of units at this location. Reportedly, the thieves climbed up and over the unit, unscrewed the bars over the unit and easily broke the lock from the inside of the unit as Public Storage has switched over to easily breakable locks that they provide. Said victim reported the management hasn't really done much to make the property more secure. Said victim met another tenant who recently experienced the same thing. Insurance didn't cover as there was no proof of what was actually in the unit. When there was an inquiry to an employee about the thefts, the response was shady. Perhaps an inside job?
Mason is a very professional and kind person. I’m thankful for this trustworthy new beginning with a public storage.
Jessica was amazing and super helpful!
Fabian 100% customer service 🙏🏽
Very responsive, friendly, and professional customer service. Chameka was wonderful to work with and helped me out greatly.
This review is for Mason who was working there today: He was super helpful and pleasant to work with. The best customer service specialist that I’ve dealt with at this location. Thank you, Mason!
Me robaron mis pertenencias y nadie sabe darme una respuesta
Where to start. The prices go up and up (now at 230 for a 10x10), we've witnessed assaults and verbal altercations in the building, the lobby is often closed and no one available, and most recently our unit was broken into and items stolen (the lock *they* sell and recommend was cut. I noticed 7 units on our row are now empty and when I walked just our row, there were 15 locks obviously damaged), the doors on the ground floor are constantly propped open - sadly, the staff doesn't do anything about this, and the elevators often don't work. We're moving ASAP. We should have done this ages ago, it's just so much work.
This is *not* the place you want to store your possessions.
Big shoutout to Mason in the office!!! Has a wealth of knowledge and helped in every way. Thank you so much, If anyone needs help ask for mason!!!
Thank you so so much Mason for everything you helped me with today. I would have literally lost my mind if I didn’t have you to assist me. You are definitely the best part of Public Storage!!!
This is the worst PubicStorage I have ever used. It is not secure, constantly vandalized, there are DRUGS on the ground, and there are never any carts.
Justin was an amazing help to find my new unit!
Very kind and helpful, I got a free month insurance and a discount on the monthly payment! Thank you Justin
Great service
Don’t have an app of it doesn’t work. So annoying
Jessica was extremely helpful and had great customer service.
I cannot get anyone via email, chat or phone. I vacated my unit over a month ago but I am still being charged. They never refunded me for the lock I didn’t use. Buyer be careful
“Climate controlled” means 82 degrees. It’s technically not in the direct sun, I guess.
They messed up my drivers license making it impossible to pay online. I now have a fee but no way to pay. The customer service is abysmal and don’t expect the office to pick up their phone ever. The u-haul storage at Ben White is miles above try there before coming here. They contacted me and helped me fix all of these issues. I really appreciate Nan for all of her help.
They raised my monthly rental fee by 43% after only having a unit for 6 months. I would price that in to whatever rate they give you (and probably just find another storage company that doesn't do sneaky things like this).
I Was having issues contacting someone from the office but Jessica helped me arrange a time for me to come and made sure to follow up with me thanks.
Jessica and Gracie were awesome, they helped out tremendously, with my complicated issue and very professional!!!
Thank you both!!!
Very Professional Loyal And Courteous Service I called in cause of a Technical Issue and An Increase in my bill immediately got it worked out
Recommended
Pros: building is indoors with keypad entry for front door and elevator
Cons: there’s no property manager unless you’re trying to rent a new unit. They messed up my unit- called 3 times leaving 3 messages over 3 days with no response
The code never changes so anyone who helped someone move or saw the code for any reason has it forever
Danielle is very helpful and friendly. Fix my problem I had trying to get access to my unit. Would definitely recommend coming to this store
Super dirty property, smells terrible in the elevator. Website said I was getting a ground floor unit only for it to be on the 4th. One hand cart to move stuff up and down the elevator, so if multiple people are waiting, you get to either wait or lug one box at a time around.
Brenda was really respectful and helpful to me throughout my 2 years here and helping move out thank you.
Deanna continues to help me whenever I have a question. She always has the answers I need, whenever anything pops up that I am not sure of. Always ready to provide me with excellent service!
The open hours says 6am but when you call it says 9:35 am
Today is finally the day I'm moving to west palm beach Florida. I had an amazing experience with Susan. Who was very attentive, courteous and knowledgeable. I would recommend anyone to use this public storage. Because of her great attitude and professional help. Thank you Susan!
Thank you for helping me
Confiable y buena protección a tus artículos
Danielle at 2121 S I-35 Public Storage was super helpful and made my experience AMAZING! Give her a raise! Thanks again Public Storage
Customer service (public storage account support) is aweful. Auto pay failed (I moved, address didn't align) was told updating address would solve the issue, updated, failed again and charged 25% late fee for the month. I was told by the location that account management would remove the fee if I explained the situation, they instead closed it with no ability to remove the fee. Mind I had already turned over the space back to the facility, and there was still 23 days left in the month. Egregious nickel and diming.
If you need extra space to store your things and in the South Austin area, the Public Storage on IH35 and Teri is a gorgeous, spotless and air conditioned facility. It feels like a condo of storage units!
The storage manager, Shai, was thorough, explained everything and gave me a tour. I had questions and she took the time to answer with a smile, friendly, professional and extremely knowledgeable. She had many other things going on at the same time, but made you feel as you were the priority. It was a great experience from the time I walked in -- until I left.
I hope she gets a much deserved raise -- she is definitely an asset to the company and a rare gem. Hands down one of the best experiences with a business that I have had in a long time.
It was very quick and easy to get my unit at public storage. Shai was nice and very helpful in explaining everything I would need to know about the unit. She gave me a walk through of the building, walked me through their mobile app that makes everything convenient, and she seemed to care about her job which is hard to find these days. The unit was clean and the price was good. Overall a good experience. Highly recommend
Very convenient. Shai, the property manager was very friendly and helpful.
My experience with this location since it switched from LifeStorage to Public Storage has been a HUGE improvement. Shai at the front office has helped me every time I've visited my unit and is always so friendly, funny, and awesome at answering my questions because I am the worst at managing my unit haha.
Danielle has been absolutely wonderful since day one! I have packed my life into my storage unit and have been traveling a lot. It's been very stressful, but anytime I have ran into an issue or anything Danielle is right there ready to help in anyway she can! Thank you for everything, Danielle!!
The service at this location is outstanding the staff there are always courteous the manager especially. Thanks chi for all of your help
Danielle and Jessica both did a great job, great ppl!
Shai helped me navigate my first day of move-in and was really friendly! Love this place so far!
Danielle had to be the most helpful person I’ve met in a while; I’ll explain. It seems like these days, it’s hard enough to get people to work, let alone get them to go above and beyond!
Public Storage management, this is the exact employee who takes true pride in their work, and represents their company to the highest degree!
I don’t leave a ton of reviews, but I truly appreciate going above and beyond, always being polite and having a big smile on your face.
These people aren’t shown ENOUGH appreciation!
Thanks so much Danielle!
Shai helped me get my unit, very helpful positive attitude . Definitely recommend!
Great customer service, answer all questions and Concers! Thank you Danielle!
It was an easy process and Danielle was so helpful.
A good place to store all your belongings
Elevator is always broken and now apparently the door to get in is too
Danielle, the front attendant was friendly and helpful. I definitely would refer or store here if needed in the future. Thanks for everything.
A good friendly experience!
Loved Reanna! Great service!
Daniele was super helpful and friendly at this location! I was stuck in a stressful situation and she was extremely communicative and supportive and always made me feel like a priority.
Elevator was broken often, so made it harder to access the upstairs units when the other elevator was all the way on the other side of the building. There is no stair access. The employee was often snarky and passive aggressive in her responses to questions. There were lots of rat traps/poison all over, so there must be a rat problem.
Danielle is always very friendly and willing to answer all my questions.
She has been this way from the first time that I came in to pay my bill.
I wish her the best in the future.
Tim
Staffany was awesome very helpful and polite
Stephanie was amazing she was very helpful and knowledgeable. Definitely if not a manager yet should be. My partner and myself we’re very pleased with this location and her services.
Danielle was very nice and helpful. She assisted me with my boxes to my car. Great experience here.
I’ve been renting a space here for a few months and have had a great experience. Customer service has been incredible! Special thanks to Stephanie for rushing out to offer me help with a cart while I was attempting to carry a couple of boxes on my own. I appreciate you being so attentive and kind!!
Stephanie was so helpful getting us set up with our storage unit!
I recently began renting out a storage unit at this location and its been a fantastic experience! Clean place, and even friendlier/wicked helpful staff! Huge shout out to Danielle + Stephanie at the I 35 S location. Those two were very informative and thorough when choosing which storage unit would be my best bet. There are many public storage locations I could have chosen from but because of these two ladies customer centric approach, I chose this specific site. Highly recommend!
Simply perfect and here the reason why . Location and purpose !
Clean and great location