Michelle is amazing! She made rental so seamless and easy, I was able to move in so quickly & she’s always calling to remind me to pay right before I incur an extra late charge. I feel like she really takes care of me there!!
Robin was very helpful and patient.
Michelle is very helpful and always has a smile on her face
Great facility. Really feels safe. Manager Michelle was sooo helpful !
We’ve yet to rent here. However, Michelle went above and beyond showing us our options regarding rentals. I do have to say the facility itself is super clean compared to others we’ve looked at.
The lady working there seems to be a hard worker and was vary nice explaining every thing at move in.
I encountered a complex issue with my unit in California during my relocation to Arlington. Michelle and Mark demonstrated exceptional professionalism and dedication, going above and beyond to resolve the matter efficiently. Their outstanding customer service made a challenging situation much easier.
After having several experiences with renting storage units, I have to say that this has been the easiest, most affordable, and fastest ever. Michelle superbly made sure all my questions and concerns were taken care of, her service was remarkable. I highly recommend using this place.
I PAID MY ACCOUNT ON YESTERDAY, CONFIRMATION #33081030. ONLY TO MY SURPRISE THAT MY PAYMENT HAS INCREASED TO 42$. ID LIKE TO KNOW WHY THE INCREASE IN RENTAL.
THANK YOU.
MS. SIMMONS
I JUST RECEIVED A CALL FROM EMMA AND I JUST WANT TO SAY I HAVE CHANGED THE STAR RATING 🥰SHE CALLED AND EXPLAINED EVERYTHING IN DETAIL WHILE THERE WAS AN INCREASE👍 ALSO PROVIDED ME WITH A $20 CREDIT THIS IS THE KIND OF CUSTOMER SERVICE THAT ANYONE IN BUSINESS ALWAYS LOOKS FORWARD TO RECEIVING💯 AGAIN EMMA THANK YOU, THANK YOU, THANK YOU.
MS. SIMMONS 🦋
Easy access and clean units. Staff maintains the property well
I would give this location 10 stars if I could!
Michelle is amazing. This location is wonderful. Definitely recommend for all of your storage needs.
The new manager is doing a great job with this location...
Robin was so helpful and knowledgeable. i was having trouble making my payment and she got me out of there quickly.
Robin was great and deserves 5 stars herself!
Robin was a great help for me. She helped me with everything I needed and got me what I needed. I’m am very pleased with my experience here and would give it a 10/10!!!!
Robin is a 5 star at her job she enjoys what she does
Robin was great and a big help to us, we were given incorrect information about our unit and she straighten everything out, very polite and helpful. 10/10
Robin was great! She knows her property like the back of her hand!!
Good pricing and Manager at Cooper Street, Arlington facility was very helpful.
Robin was a great help and treats customers with a lot of kindness and respect
Kayla was great. Very cool experience.
No one on site makes service slow, but good facility other than that.
Public Storage is my preferred place to store my household items, memorabilia etc. The staff is always helpful and friendly, facilities are always secure, safe and clean. Very reasonable prices and easy access. I highly recommend Public Storage!
Great service a d assistance
Great customer service. Would visit again.