Public Storage Self-Storage Units at 7495 US Highway 64, Memphis, TN

The girl here is amazing !keanan

False advertising about reserved unit space. The "we care" are flunkies who will tell a customer what they want to hear just to get them off the phone.

She help me with all my storage needs! Great job!!

I had a rent issue and I went in and talked to Keanan. She was very friendly and professional. She resolved my issue with a great and helpful attitude.

Great attention. Really appreciate her help!

It was easy getting a storage unit with the help of staff members. I believe the lady’s name was keenan who helped me get a unit. Would recommend to others.

Needed to get a storage unit. Ryan helped out a whole lot. And got me into one really quick and easy.

Needed a storage unit quickly and Ryan the manager was very helpful. She was able to find exactly what I needed !! Location was convenient and the property looks great. 10/10

Would definitely recommend this place to anyone looking for storage. I had gone there with my father, and Ryan Valdez was able to provide top-notch assistance. She was such a big help and made what we were looking for simple as could be.

Love this location!

I would highly recommend this location for all your storage needs. Extremely professional and courteous staff. I suffer from a hearing disability and Ryan Valdez went out of her way to make this a problem free transaction. She seemed happy to accommodate each of my requests, and that is becoming a rare thing to find.

No problems - eazy to navigate

The customer service is awesome at this location. Thank you Ryan. 🥇

Ryan and Shana are always incredibly helpful and make storing here a wonderful experience!!

I love the customer service at this location!! Shana and Ryan were such a big help, because I had no idea what size storage I needed. They both were very patient with me, and made sure I got the right size storage for my items. Thanks ladies!

Great place, very clean and professional staff. Reyna was very helpful and knowledgeable.

Kristen at the 5900 stage location was very professional, friendly, and helpful. I was in need of storage immediately and she was able to find me exactly what I needed.

I had to change my unit last minute because my movers couldn’t access the first one. They were very helpful and made the process easy and helped make the day less stressful.

Ryan is a wonderful help to me at all times. She's always about an d ask if I need help. Always smiling.

My Unit is on 64 but they were closed today. Kristina at the Bartlett location was so nice and helpful. She really helped me a lot!

Ive been using this location for almost a year. And Ryan Valdez has been so very helpfull. Very friendly. Her customer service is amazing. Highly recommend 👌

Great experience! Ryan, the property manager, is very friendly, patient and helpful. Even got us a great deal!

Very professional and helpful

Ryan Valdez was a great worker and represented the company very well!

I am going to be moving up soon, and when I called this storage place Reyna Valdez helped me with all my questions! Such a sweetie.

10/10 The service here is something you'll truly appreciate.

Wonderful customer service with professional and courteous staff. This will be the only place I bring my business from now on!

Wonderful experience. Reyna Valdez made every step of the way easy and stress free. She was very helpful and was eager to help in anyway possible. I would recommend this facility to anyone looking for storage needs.

The property manager of this location welcomed me with open arms, and her professionalism lead me to reserve two more units. The units are really clean as well.

I recently moved from a different state, and Reyna Valdez Was a god send in the process. She was answering questions I didn’t even know I had, made everything so effortless, quick and easy with the upmost professionalism and kindness. I wish everyone was more like her!

Nothing special. Fits the basic needs of climate controlled and non-climate controlled storage.

I came in with some questions and Reyna was so polite and knowledgeable. She helped me with everything I needed, and was happy to do so. Great experience!

Exceptional service from Raina who gave me a sense of being a person of high character and integrity. Looking out for the customer's needs and concerns!

Thank you so much for the excellent service today Reyna

I was 9 months pregnant when I came into the office, I can't thank Laquanda and Tracye enough for having great energy, being so welcoming, warm and helpful. They created the best experience I've ever had at any storage facility and made out day just a little bit brighter. Thank you Ladies!

Alexia was Very Kind, Helpful, Knowledgeable, and Courteous! Highly Recommend!

I was SO impressed with the service I was given by Reyna!! She was kind, descriptive, informative, and all-around EXCEPTIONAL with her customer service!! I can't say I was expecting such a great customer experience at a storage unit facility, but Reyna really went above and beyond!! GIVE 👏 THIS 👏 GIRL 👏 A 👏 RAISE 👏!!! Of all my customer service experiences, she deserves one!!

Caroline thanks for great service and very polite and very helpful

I would just like to say that my experience would miss Brittany Isaac was very enjoyable and very helpful she is an asset to public storage . Thank You Public Storage Laurence K Johnson

Excellent service today. Thank you again Caroline!

I like that its secure and clean the ppl are nice and great location

Brittany has the best customer service I have seen at this location in a while. She is very friendly and was very helpful!!

Great service by Lavita!!

Staff is great but prices change too often for me. Left after 3 years and it was due to fluctuating price for same size of rv parking area. Can't talk about storage "lockers" except for the business's, getting supplies out, blocking the way to park rv was s hassle at times.

Great Customer service this is the first storage facility where there is always someone in the office. I’ve rented in many different places.

I was a customer for almost 2 years. Last week my father passed away and I went to my storage to get his shadow box for the funeral, only to discover that my storage had been broke into, ransacked, and I had been robbed of over $5000 worth of household items, keepsakes, etc. I am a truck driver. I packed my entire life away to go on the road and improve my life. I was broke at the time and struggling to maintain bills, so I declined the insurance. That was my mistake, but not my only one. I thought that as long as I kept it locked up and behind a gated facility, my things would be safe. WRONG!!! As it turns out my storage was broken into and the tampered lock was noted on my account May 1, 2020, however I was NEVER notified personally. I also learned from another tenant that there were homeless people living in the storage unit a few months back. There was no notice of this either. Now I have to start all over again rebuilding my life from scratch, due to the negligence and lack of concern of this location. They didn't even try to compensate me for the storage fees paid when my unit was broke into. I will NEVER rent from them again and I'd advise you not to either. They do not have cameras! They do not care about the security of your items. The employment turn over is high here, so nobody knows anything and nobody who was there in May is here now. I would even venture to say that an employee possibly stole my stuff since the amount of things taken would require someone to have a vehicle to load it up. You have to have a code to get in and out. DO NOT RENT HERE!

Savita, was wonderful and very helpful. Always have great customer service when I come here.

Lavita at public storage was very helpful and very professional. Will definitely recommend this storage... thanks so much...

Excellent customer service. Friendly and helpful. Gave me good rates and adapted flexibly to COVID-19. Property manager Lavita was awesome. Will be using them again.

I have a good service from lavita she help me with everything I need

Thank the Lord for Ms. Lavita! She knew exactly what I needed in my uncertainly. She is knowledgeable and caring, and took the time to ensure I understood the process and what I was getting. I haven’t found greater customer service in a long time! Thank you Ms. Lavita!

Some of my items got wet & have mold on them from a hole that was in the ceiling.

Terrible service.

My time at Public Storage was great. Kathelen and Kristen are keepers.

Great experience. Kathleen was very helpful and patient. Facility was clean and nice.

This is one of the best storage facilities I’ve used since being in Memphis ! I needed a nice and secured place to keep my belongings without the stressOh worrying if it was safe, Kathleen What is the lady who help me.... She was extremely nice and helpful, showing me around the whole site and all my options. She even showed me the security cameras which made me feel at ease. If there’s anybody I’ve met since being in Memphis that could fit the category of southern hospitality it is Kathleen !!!! Thank u very much . I’ll be back again for sure

a nice, roomy & clean storage area Units

Kirstie was absolutely helpful at the hwy 64 location very patient and friendly Kim was also helpful and friendly as well at Germantown prkwy location please see these guys for your storing needs

Kristi did an excellent job from the time spoke with her on the phone and in person

Great experience, Kristi did a great job.

Great service from Ms. Kristi. Environment was clean and inviting.

Christian and Kathline were so helpful.

Very helpful and professional

Kristi was an great help and made sure that i received the best customers service available... I give her a 5 star

Very pleased with experience on today

Great location easy to use

Best place to go for storing.

Clean and responsibly priced

Great service

The check in process was quick and easy Kristi’s service was excellent

I just rented my unit from the Bartlett location.Kristi was very courteous and helpful throughout the process.Great Job

Kathleen rocks! I needed more space, and thought I was going to have to rent a second unit, but she put me in a bigger unit for less money!

Amazing customer service and very helpful. Thanks!!!!

Very clean! Employee Kristi was most helpful and knowledgeable of the facility and prices. Very helpful with how much can be stored in the different size units. I highly recommend the friendly homely and secure atmosphere for the care of my belongings that I need to store. Felt like I was leaving my belongings with family.

How is it they keep going up in price when I signed a contract at an agreed amount? I have contacted the BBB and filed a complaint, also my attorney

If you want rats in your items, then this is the right facility for you. Update 4-11-19 So I left a quick review last time as I was frustrated when I open my storage unit to find that I've been invaded by rats. They had eaten through several boxes and left a bunch of droppings on multiple pieces of our items, along with urine. Come to find out that facility was and had been aware of the problem PRIOR to me and my family storing our goods here. REALLY, I mean REALLY, you just let the problem exist so that more people can have their belongings get infested too. The managements answer to solving the problem on your unit will be to sprinkle rat poison around your unit. HAHA that is laughable, I'm not an exterminator and it isn't my job to attempt to kill the rodents that are living in and near the facility. Another interesting thing is, I was supposed to get a credit because of the incident (STILL YET TO SEE THAT) but I sure did get a rate increase notification. This place is a joke, I've stored my belongings at your facility and in less than 4 months you send me a rate increase of more than 15%. Bottom line is, this place DOES NOT CARE about the tenants or their belongings at all. Management has been aware of the rat problem for well over 5 months and is still yet to get a professional exterminator to come eradicate the problem. The rat traps that they have set up at the facility haven't been serviced in several years. Obviously, if I was aware of this issue I would have never rented storage space from here. I only chose Public Storage as a faculty because when I lived in Reno, NV I had items in a unit for well over 2 years, no rats, and no rate increases. Normally it's a dog eat dog world, but in the case of this facility and management, it must be a rat eat rat world as these people are pathetic. Adding new pictures so you can see the environment that they allow new people to move into.

I went into Summer to make my payment and Tiffany asked me how my unit was working it’s been great, she told me Kathleen was the manager and I should review her too, so this is a good location, I don’t have any issues here

So I have had to rent a handful of storage units in my lifetime. The line of work I'm in requires it. This location in particular is the best by far that I have ever had the honor of renting from. Kathleen is not only friendly and professional, but she's a hard worker and extremely accommodating. She absolutely sold me. Wherever she goes, I'm going too! Thank you, Ms. Kathleen if y'all read these because you turned a stressful situation into a smooth one! They should promote you! She made sure to stay late because she knew I was coming even though my trailer has a blow out to rent me a locker! She went above and beyond and I can't thank her enough! I would've really been in a tight spot if it weren't for that! You rock!

If you like paying money and guessing if you will get in the gate, go right ahead, this place is for you. Had a parking space and it was hit or miss if i could have access to my work vehicle. Didn't need the space anymore, but needed a place to store my stuff so stupidly I went back here, different account, different code, NOPE ACCESS DENIED! Guy behind me? NO PROBLEM!

Kathleen has always been helpful. Moving out today but will use this location again if I need storage.

Kathleen is very nice and helpful. Will return if we need any more supplies to move!

Ms.Kristi was very welcoming and friendly.. Thank you for taking your time with me

Kristi is so very nice and helpful just because of her I'm keeping my storage longer than needed.

I just left from renting a storage and Kristi was very helpful! She had a very pleasant personality so I don’t mind giving them my business!

Great storage facility Kathleen was a wonderful help - I purchased moving supplies with her help and she even took them to the car for me!

Not bad

Kathleen is very personable and friendly she is so helpful the property is clean defiantly somewhere I think my belongings will be safe

Kathleen was great and very friendly. Very clean and nice, zero problems.

Excellence service from bree

Checked out after being here since September last year! Great customer service and unit!

So far so good. . Very friendly and knowledgeable staff. Clean units.

I rented one unit with Bree and then needed another and rented one with Kathleen they are both so very nice and knowledgeable could not ask for nicer property or staff

Kathleen and the rest of the staff are extremely friendly the facility is very clean and I really feel valued as a customer

Bree has great customer service I was having a rough day and ahe altered it for me cant thank her enough great job!

Very clean property. The staff is super friendly. All in all a wonderful experience.

I have over the years rented from many different places. But this place is so far the best in any way. Kathleen is a super service minded person who goes out of her way to help anyone. If you are looking for a great and safe place to store your belongings, then this is it. To me it is more important how the staff is, than what the prices and company name is. They have a great location, and great staff, prices are okay as well. KEEP UP THE GOOD WORK KATHLEEN! Now i would like to respond to the fake review made by one person claiming that someone broke into her unit. It is impossible, your description of the whole event falls short and is false. I rent from this place, and if your lock is on the door and never been cut, there is no way they could have been in your unit. You said you found this out when you got home, well that means your lock was on the door and you cleaned out your unit. So that means no one could have been in it.

Kathleen is fantastic! I needed assistance getting into the complex. She was happy to help and fixed the issue quickly. She’s an asset to this organization!

This is a great climate controlled storage unit. You don't have to worry about rodents or cold air in the winter months or hot air in the summer time. It's awesome just awesome... However, I would like to print a retraction about this unit and services! My items remained in this storage unit for 6 months! Once I arrived to remove all items out of the storage unit and arrived home. I noticed a lot of my items were missing!!! Clothes, boots, shoes, my flatscreen 55 inch TV, dishes, AT&T Internet router Box, bed linens, DVD's, & DVD Players 2 were missing, to be exact and furniture. I investigated the matter of missing items and discovered it was in fact AN INSIDE JOB OF EMPLOYEES TO WHOM REGULARLY BREAK INTO STORAGE UNITS; SELLING CUSTOMER ITEMS TO THE HIGHEST BIDDER ON THE STREETS!!! SO PEOPLE, PLEASE BEWARE!!! USE THIS FACILITY AT YOUR OWN RISK!!!

This location is very clean and well maintained. Everything seems to be secure and the staff was so friendly. I would definitely recommend using this facility.

Bre was amazing! She helped us with the size unit we needed made suggestions. She was so great to deal with, very professional, helpful, and great customer service which is so rare in Memphis, TN. Thanks Bre!

Great customer service, Kathleen. Kathleen is very kind and helpful; I’m so thankful she was in the office to Service me this morning. FIVE STAR (5) Public Service!

I have been storing stuff here for a few months, the staff is always helpful from the day I signed up. I've never had issues getting into my storage and when I list my key they replaced my lock.

Great storage facility! Very clean and water-tight. I have been referring clients here for years. I own and operate a moving company, Memphis' Best Moving & Storage. If you are relocating or just moving some items into storage please call me day or night (901) 607-5803. Please check out my Facebook page Memphis' Best Moving and Storage or find me on Yelp under collierville, tn movers for more details. When scheduling your move please mention Public Storage and you will receive 20% off the total cost of your move. Thank you and God bless.! @memphismoving

Great facility, Always clean and secure. Property manger Kathleen is great to work with!

Ms. Kat was awesome but didn't have anything to meet my needs but she referred me to sycamore and the service was great there too!! Thanks public storage.

Great service and easy move in with help from Kathleen and Lavita!

Lavita gave me the best experience at Public Storage on US Highway 64. She answered all my questions and was very informative.

Lavita very friendly and helpful. Made my experience very comfortable, and welcoming.. Very friendly environment will definitely recommend public storage to family and friends.

I called them two times to confirm that I can park two cars in one RV parking space. But when I went there on the day of my reservation,they did not allow me to park both of them in one spot; instead, they asked me to rent two parking spaces !!!!! I Will not ever do any business with them.

Great service!!! Lavita was great today!!! It was fast and very informational!!!

I went in to purchase a unit and was met by Lavita. Lavita was extremely courteous, professional, and informative. She made me glad that I chose this location to rent my unit from.

Team wolf chase were awesome and provided me with the services I needed...very friendly location..😀

Brittni did an amazing job!!!! Very nice and helpful young lady!

The customer service is wonderful. They are amazing. prices are good as well!! Lavita is the one to go to!

Lavita and Brittni were superb, helpful, and friendly, laughed at my crappy jokes, and listened to stories my wife stopped caring about years ago. Nice facility, you wont be disappointed using them.

LAVITA WAS VERY HELPFUL AND POLITELY ASSISTED ME WITH WITH MY STORAGE NEEDS. SHE RESPONDED TO ALL OF MY QUESTIONS AND FINISHED THE PAPERWORK IN A TIMELY FASHION. I'M HAPPY I CHOSE PUBLIC STORAGE FOR ME STORAGE NEEDS.

Brittni was awesome at getting us setup!!! She helped us get the supplies we needed. Very professional and very nice.

Brittni was very helpful and patient showed me all the unit sizes I asked to see. Very clean!!!

I've been to Public Storage numerous times each time Brittni was a tremendous! She helped me with all my needs quickly and efficiently, and answered all of my questions. She was very professional explaining each of the units in great details, along with the packing supplies that I would need. I would recommend anyone that's looking for a good storage facility to use Public Storage where I feel like I'm not just another customer on an accessibly line in and out, but where I am greeted with respect by name and a smile, and actually concerned about my needs.

Brittni was very professional and suggested products for our storage room. She is an asset to your company.

I rented a 5' x 10' storage unit to store some supplies that has been taking up a lot of space in my garage. Brittni made the process quick and easy. After signing the paperwork, my son and I went to the unit to begin loading it. However, I realized that I had left the key for the lock in the rental office which was located at the opposite end of the complex from my storage unit. Just as I started telling myself how stupid I was to forget the key, Brittni came walking up with key in hand. She apparently had noticed that I had left the key at the front desk and took it upon herself to bring it to me. It was a very hot day (100º+ with the heat index), but she was nice enough to walk all the way across the complex to give me the key. THANKS FOR GOING THE EXTRA MILE!

My rep Brittni was great. She helped with all my needs. She also told me about all the specials they had. Lol she was very helpful.

Brittni was extremely courteous and very professional I'm very satisfied

I've been to Public Storage for the last several days and Each time was greeted by young lady named Brittni with the most beautiful smile and was so helpful that I would recommend anybody that's looking for any type of storage for your household office or personal needs to use Public Storage I never felt so comfortable and to go somewhere one time and come back they know my name and with a smile that makes you feel that they're glad that you came.

Today I visited public storage and I was helped by A wonderful employee Lavita, who assisted me with my new unit, she was very friendly and helpful. I would definitely recommend this location to others.

I came into the last minute needing a storage. And Chana Was very helpful. Someone referred me to this location. I'm so glad I came in.

Cheyenne was very helpful and took time to correct an error on my part. She was thorough and friendly!

I went into the public storage to purchase a lock. I was greeted by a very friendly employee by the name of Ebonyee. She was very sweet and extremely helpful.

This was my first time renting a storage unit and I couldn't be happier with the experience. The place is well kept and secure. I was helped by Tiffany who explained everything and made the process very simple. Definitely should go by if you're ever needing a storage unit!

Tiffany is amazing! She helped me solve several problems relating to storage with individual attention to my specific needs. I will never go anywhere else as long as she is here.

Was in yesterday and was helped by a lovely individual by the name Ebonee, she was a great help and addressed all questions also helped to pick the most suitable storage unit for my needs !! Great employee.... I'll definitely send my friends family that's in need of storage! Thanks again......

PJ provided excellent services today. We love how she took her time to show the units and explain options for further duscounts. Completely happy customers.

I'm glad that we decided to go with Public Storage because they have 24-hour surveillance with a security access code gate. Ms. PJ was very helpful and she took her time to make sure we were taken care of!

TIFFANY WAS THE BEST CUSTOMER SERVICE PERSON I HAVE EVER MET.I HAD TO SAY 3 WORDS MAX.SHE SHOWED ME THE FACILITIES AND SET ME UP SO QUICKLY. I REALLY DO APPRECIATE THAT THANKS TIF.

Tiffany E is awesome :)

Tiffany E. Was awesome!!!

Tiffany E was great a very good person to deal with

Nikki & Tiffany E were great. Customer service was excellent. They explained everything to my understanding and answered all questions to the best of their ability... I would most definitely refer others!

All I can say is wow! I have never rented with a storage place before. I am moving to Memphis for a job and when I walked in I was greeted by Tiffany E. I was asking questions about what I needed to make it happen and she was very helpful with showing me the unit and the things I would need to move. I told her I would be back in the next couple weeks to make the move. She is great! I won't go anywhere else.

Got a great deal on storage, thanks Nate for all your help!!!!!

I rented a 10 x 35 foot (uncovered) parking space for an RV here. Lindsey Sayre was very helpful and nice. She showed us the space, and efficiently completed our paperwork. No hassle. I got the first month for $1 (+ $22 admin. fee) and also paying $40 less per month than a similar spot at American Mini Storage a few miles away, so that's pretty exciting!

nate did a wonderful job thanks for helping w the boxes

I had a good experience with Public Storage, and Nathan did a great job with helping me find what best fit my family and i needs. I will refer them to friends and others.

Nikki was very helpful. Great customer service!

Nikki was very informative and courteous

Nikki is great.perfect

Nikki was super helpful, helping me and another customer at the same time. She has a great attitude and definitely deserves a raise.

I completed the online reservation so no time was wasted in completing paperwork. Nikki was professional, efficient and friendly. She took the time to explain all policies and guidelines. I wish all companies provided such great customer service.

nikki has great customer service and i never have an issue at this location

Nikki did a excellent job today. She was very friendly and easy to work with! She did a great job representing the company.

Nathan was extremely helpful and very polite, very good experience

Nate is the Best!!!! Thanks PS

Sabrina was incredibly helpful & friendly. Great customer service skills. Thanks for all your help. 😃

Chana was a great help for me today. She made getting the unit much easier than expected and saved more than half my first months rent on a special.

Chana was very helpful she got me into a storage unit at a time of emergency for me under short circumstances with great service. Thanks

Chana offered the professionalism and information I needed. She took Time to physically show me all of my options and gave me her undivided attention. I strongly urge others in the area, to use the storage facility, the staff is excellent!

Chana was awesome at helping with getting my storage unit!

Nathan Provided Outstanding Customer Service Today While I Was Visiting The Location Out Here On HWY 64.

Chana was very professional. She informed me of everything in a timely manner , and her customer service was great. A great experience .

Kristen was very helpful. She is very good at what she does

Great people, great service from Nathan and Ashley

Chana was very accommodating and handled my needs with the utmost professionalism. She should be commended for her efforts!! A job well done.

Great service. Very easy in, and out.

1st time my family has ever used storage. Nate explained everything to us great. If we ever need storage again I having my family go to Nate @ 7495 US 64 call him I bet he will make you happy with the prices

Fantastic! Very helpful and Nathan was great on answering all my questions with excellent customer service!!

Chana helped me get great rates at my greatest convenient thanks alot piblic storage!

It has been great, the only one I would ever use!

Great staff and location!!

My experience with this Public Storage facility was great. Chana was very polite and helpful when I arrived. She made sure I understood everything and answered any questions I had. Definitely suggest using this facility.

Thanks Nathan, xoxo <3 Great service,

Saved money with Nate, I'm too happy about that

I drove around today with a wonderful man named Nathan, he showed me the options I requested to look at and was extremely helpful in determining which size unit to rent based on how many items I had to store. I would recomend public storage to anyone who needs to store a small or large amount of extra belongings or even someone who just wants to keep that new you car somewhere very safe. (They have excellent gate security) Full marks for public storage! Keep storing away!

Nate is great with all his customers always knows by face and by name.

the staff here at public storage has been greAt

We love it, Nate & Chana were GREAT!

I rented a storage last Saturday at this location. Chana was the young lady that checked me in. Because of Chana's politeness, kind attitude and being so very helpful, I was all the more sure that I chose the right facility. Chana explained everything in such detail. Hopefully, all Public Storage location's has friendly and helpful employees like Chana. Thanks for making me a happy customer.

I have been using Public Storage on Hwy 64 for almost 2 years. Nate is one of the most well mannered and helpful employee at this store. He makes dealing with all this storage situation alot easier. We moved into a smaller house so he is definitely taking care of some very special and sentimental things. Thank you for all you do Nate!!! GREAT JOB!!!

Great experience with public storage so far. Nathan has been very informative and helpful since day one. I dont have one complaint so far. Great customer service eqauls a happy customer!!

Public Storage have excellent service and makes it very convient to access your storage. Prompt and exceptional guy by the name of Nathan is available on demand during hours to make sure your storage is available without hesitation. He has very good character for customer satisfaction and not to forget an excellent addition to the public storage family. Thanks Public Storage!

Great store, very clean, and friendly staff.